Information Technology Assurance Specialist
Information technology internship job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
IT Field Service Technician
Information technology internship job in San Jose, CA
6 Month Contract - Possibility of Extension
Based out of San Jose, CA - Regional and Nationwide Travel
We are seeking a highly skilled and motivated Field Services Technician to join our team in providing technology support for job sites in the construction industry. The ideal candidate will have hands-on experience in installing and maintaining various technology systems, including network infrastructure, cellular and internet connectivity, and other technology-related services essential for construction projects.
Key Responsibilities:
Installation & Setup of Technology Infrastructure:
Hardware Setup: Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers.
Network Equipment Setup: Install routers, switches, and access points to create reliable on-site networks.
Cellular & Internet Setup: Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment.
Asset Distribution: Distribution and confirmation of on-site mobility assets to validate setup, connectivity, and functionality.
Safety Protocols: Adhere to safety guidelines and industry regulations while working on job sites, especially when handling electrical installations and equipment.
Wiring and Cabling Installation: Install and terminate copper and fiber cables, ensuring compliance with safety standards and industry best practices.
Technology Support & Troubleshooting:
On-Site and Remote Troubleshooting: Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites.
Hardware & Software Support: Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity.
Network Connectivity Issues: Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems.
Asset Collection: Collect and recover on-site assets at completion of job site work, or as needed.
Communication & Collaboration:
Vendor Coordination: Liaise with technology vendors and service providers for equipment installation, repair, and support.
Documentation & Reporting: Maintain accurate records of installations, configurations, service issues, and resolutions. Provide detailed reports of field activities and project progress to management.
Nationwide Travel & On-Site Work:
Job Site Travel: Travel regularly to construction job sites regionally or nationally, as required, with the ability to adapt to varying work environments and conditions. Flexibility in travel schedules is essential.
On-Site Presence: Perform hands-on technical work, requiring physical presence at multiple job sites, with the ability to manage tasks efficiently and independently in varying locations.
Required Skills & Qualifications:
Technical Expertise:
Experience installing on-site infrastructure hardware and equipment.
Proficiency in installing and troubleshooting wired and wireless network infrastructure (Ethernet, Wi-Fi, etc.).
Experience with technology systems, including security cameras, access control systems, and other construction-related hardware.
Strong understanding of internet and cellular connectivity solutions, including mobile hotspots, routers, modems, and antenna installation.
Highly organized with attention to detail.
Problem-Solving Skills:
Proven ability to diagnose and resolve complex technical issues independently.
Quick thinking and adaptability when troubleshooting connectivity issues on-site or remotely.
Having critical thinking skills to evaluate when issues should be escalated.
Physical Abilities:
Ability to lift and carry heavy equipment (up to 30 lbs.) and work in physically demanding conditions.
Comfortable working in a variety of construction environments, including outdoors, under various weather conditions, and at heights.
Travel Readiness:
Must be willing to travel nationwide, including overnight stays and short periods away from home.
Comfortable with the flexibility and demands of frequent travel, with a focus on job site installation and support across different locations.
Valid driver's license and reliable transportation for travel to and from job sites.
Clean driving record for the last 5 years.
Preferred Qualifications:
Experience working with Cisco products and hardware such as routers, switches, and Access Points
Experience working with, installing, and setting up satellite internet such as Starlink.
Prior experience in the construction industry or with construction-related technology support.
Certifications in network installation (e.g., CompTIA Network+, Cisco).
Experience with cloud-based services, security systems, and remote monitoring tools.
Experience managing remote technology solutions for multiple job sites.
Ability to adapt to different job site conditions and schedules, including working weekends or non-traditional hours as needed.
Computer Forensic Analyst
Information technology internship job in Richmond, CA
Facility Location
F & TSD LABORATORY
2501 RYDIN RD, FLOOR 2S
RICHMOND CA 94850
Information
TITLE: FORENSIC COMPUTER ANALYST
GRADE: W2 - 02
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 2210-0218
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 04:00 P.M.
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
DUTIES AND RESPONSIBILITIES
1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.
Requirements
1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
2. Ability to provide training related to laboratory services, evidence collection, and field examination.
3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
6. Ability to conduct and document scientific research related to computer forensic examinations.
7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Information technology Hardware technician
Information technology internship job in San Jose, CA
Key Responsibilities
Install, configure, and maintain desktop computers, laptops, printers, and other hardware devices.
Diagnose and repair hardware failures, component issues, and physical connectivity problems.
Perform routine hardware maintenance and inspections.
Replace or upgrade defective or outdated components (RAM, hard drives, motherboards, power supplies).
Set up new equipment for employees, including imaging devices and configuring BIOS settings.
Troubleshoot and resolve issues with peripherals such as monitors, keyboards, mice, scanners, and docking stations.
Manage hardware inventory, including tracking and documenting equipment movement and usage.
Assist with physical network setup (cabling, switches, routers) and perform basic network troubleshooting.
Ensure proper disposal of old or damaged hardware according to company policies.
Collaborate with the IT support team to escalate complex hardware or system issues.
Maintain accurate records of repairs, replacements, and maintenance activities.
Its a dispatch on demand role that means a technician or support person is sent (“dispatched”) only when needed, rather than being permanently assigned.
IT Support Technician (TEMP)
Information technology internship job in Modesto, CA
AT LEAST 6 MONTHS*
Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting.
This contractor must be able to work independently, manage multiple tasks, and follow established IT processes.
ESSENTIAL JOB DUTIES:
Technical Skills
Hardware & System Support
Windows 10/11 troubleshooting
Laptop and desktop hardware diagnostics & repair
Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required)
Basic understanding of Active Directory (password resets, account unlocks, group membership checks)
Software & Tools
Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus)
Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment
Operational Skills
Ability to handle multiple tickets simultaneously without dropping assigned tasks
Comfortable communicating with all levels of the organization, including executives
Ability to ask clarifying questions when needed and follow standard procedures
Strong documentation habits-notes in tickets, steps taken, and resolutions
Must be able to work on-site at Modesto headquarters
Key Responsibilities
Serve as technician handling daily assigned service desk tickets
Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable)
Provide support for conference rooms, Surface Hubs, and audio/video equipment
Perform basic user account support (password resets, MFA troubleshooting, access issues)
Assist with routine IT tasks such as:
Updating machines
Running Windows updates
Tracking and maintaining asset inventory
Supporting new-hire setups as needed
Escalate issues appropriately to senior staff when out of scope
Nice-to-Have (Not Required)
Intune / Autopilot experience
Familiarity with managing laptops in bulk (refresh cycles)
Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices)
Experience with conference room technology
Requirements and Qualifications:
4-6 years in an IT support or help desk role
Ability to operate independently (we cannot train from scratch)
Candidate must be reliable, proactive, and comfortable in a fast-paced environment
Professional and respectful communication
Follows procedures and does not deviate from process without approval
Takes responsibility for work (no blame-shifting)
Team-oriented mindset
Ability to prioritize tasks correctly
Strong problem-solving without relying heavily on escalation
EDUCATION AND/OR CERTIFICATIONS DESIRED:
Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings
Experience with Active Directory, device management, and user lifecycle administration
Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise
Ability to document and present solutions clearly and concisely
Valid driver's license and ability to travel between supported local locations as needed
A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements.
TESTING REQUIREMENTS:
Candidates will participate in assessments that are specific to position skillset needs.
Culture Index Survey
IT Support Specialist I/II
Information technology internship job in San Francisco, CA
About the Firm
Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
The Role
We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
Key Responsibilities
Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
Troubleshoot, document, and resolve incidents in a timely and professional manner.
Configure and maintain workstations, laptops, and mobile devices.
Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
Assist with network and security support, including:
Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
Supporting endpoint and data security measures and ensuring adherence to firm policies.
Helping implement system updates and patches under IT direction.
Participate in system rollouts, upgrades, and security initiatives.
Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
Uphold data security and confidentiality standards.
Required Qualifications
Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
Familiarity with document management systems (e.g., iManage, NetDocuments).
Solid understanding of networks, PCs, printers, and common peripherals.
Strong troubleshooting, communication, and client service skills.
Ability to manage competing priorities in a deadline-driven environment.
Preferred Skills (Our “Unicorn” Wish List)
Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
Experience providing technical training (one-on-one, small group, or classroom).
Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
Ability to troubleshoot complex document issues and support users on best practices.
Experience creating user guides, quick reference materials, or training documentation.
Familiarity with Microsoft Active Directory and Exchange Administration.
Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
Soft Skills & Attributes
Ability to take on projects or tasks with clear instruction, then own the work and outcome.
Confidence to ask questions and seek clarification when needed.
Willingness to provide backup support to other IT team members in whatever ways are most helpful.
Strong teamwork orientation combined with a professional demeanor.
Appetite to learn and a drive to progressively expand technical knowledge.
Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
What We Offer
Competitive salary and comprehensive benefits.
Professional growth opportunities in both technical support and training.
A collaborative, team-oriented environment where technology is critical to client service.
Hybrid work schedule
Salary range is $105k to $115k
Help Desk Technician
Information technology internship job in San Jose, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Executive Technical Support Specialist
Information technology internship job in Mountain View, CA
C-Suite Executive Technical Support Analyst (C-Suite)
PERMANENT - ON-SITE - US-CA-Mountain View
The role of the Staff Executive Technical Support Analyst is to assist senior level C-Suite Executives and their Executive Administrative Business Partners (EABPs) with all facets of the corporate computing environment. The analyst must combine an understanding of the latest Mac & Windows technology with firsthand experience. In addition, this Analyst will be looked upon as the ‘go to' lead technical resource for all IT related support requests, e.g. Outlook Exchange mail/calendar, Gmail, mobile devices, desk phones, collaboration and communication services. Excellent communication and interpersonal skills combined with superior technical skills are essential to providing a “high touch” level of support to the senior executives. VIP and Executive Support experience a MUST.
RESPONSIBILITIES
Serve as primary support analyst for the C-Suite Executive Team and their Assistants who require complex desktop, remote, video conference and event support.
Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions.
Work on complex and highly confidential/sensitive assignments that will include drawing in of specialized expertise whenever necessary, normally receiving no instructions on routine work or general instructions on new assignments.
Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed
Must possess proven excellent customer service skills and the ability to interact professionally and confidently with diverse C-Suite Level Executives, managers and subject matter experts under pressure while remaining
consistently
calm at all times. Must be experienced in the art of proactive stealth technical support (ie- provide services and support with as few words as possible).
Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents.
Ensures established SLAs are met or exceeded specific to response and resolution times
Contribute to Knowledge Base and keep process documentation up-to-date.
Proactively take on projects and initiatives with minimal to no supervision.
Often become an escalation point and take over issue resolution from Senior Analyst 3 if the problem cannot be quickly resolved or requires specialized technical knowledge beyond the Analyst 3 level. May act as a “specialist” in a particular discipline.
Provide input to senior executive assistants on processes and Technology roadmaps for executive needs, including travel and other offsite engagements
Act independently to determine methods and procedures on new assignments and may supervise the activities of a limited number of other nonexempt employees.
REQUIREMENTS
Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, Mac, IOS, Laptops, Mobile Devices and core tools, apps and services required daily (see below for list).
Minimum of an Associate's Degree in computer technology or equivalent from two-year College or technical school.
Advanced knowledge of Exchange Mail & Executive Scheduling / Calendars, Active Directory, Software Distribution Systems, and related technologies.
Advanced knowledge (based on both training and on-the-job experience) of a wide range of computer systems software, applications (including MS Office suites), hardware, PC and OSx operating systems, and communications.
Advanced knowledge of network computing in a Windows & OSX environment & working knowledge of networking fundamentals.
Familiarity working with Endpoint Engineering and Endpoint Security Teams to quickly gather endpoint data necessary to resolve complex issues
Strong experience with video conferencing technologies and collaboration tools & platforms, e.g. Cisco, Poly, Slack, Google Suite
Preferred certifications: ITILv4, ACMT, CCT, CompTIA
Experience using AI tools such as ChatGPT, Google Gemini, Notebook LM, Writer
Support experience in a corporate enterprise environment medium to large company (7-10k+ employees)
Outstanding ability in problem solving, diagnosis and troubleshooting skills
The ability to work under pressure and multitask in a fast-paced environment is a must.
Excellent verbal & written communication skills, superior customer handling skills and the capacity to work with minimum supervision.
Ability to work independently and within a team environment; taking and following directions and completing tasks and assignments in a timely manner and with a positive attitude.
Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively.
Familiarity with encryption and security tools and triaging within this environment.
Hyper responsive during regular working hours, and super flexible and engaged outside regular hours.
Occasional travel (early morning, evenings, weekends) may be required to support offsite meetings or after-hours emergencies
Persistent influencing skills and ability to burn through all hard and soft roadblocks with minimum drama and maximum return
Military background in an IT environment a plus
LOCATION: US-CA-Mountain View
On-site work
ABOUT TALTEK
TALTEK is an information technology placement and consulting firm. At TALTEK, we are committed to offering the best level of service to both our clients and candidates. Our approach is human and our values are: transparency, integrity and respect.
Help Desk Support Specialist - Part Time
Information technology internship job in San Mateo, CA
Who we are:
MRB Enterprises is a private real estate and investment firm on the Peninsula overseeing investments and family services on behalf of a prominent family that has been part of the Bay Area for the past 100 years. The family has cultivated tremendous loyalty over the years through its genuine care and commitment to the well-being of each member of its team. The culture is collaborative, supportive, and service driven. The organization has developed organically over the years and is now in the process of re-engineering processes, implementing new systems and building a world-class team to execute its strategic growth plans.
Position Summary:
We are seeking a reliable, service-oriented Help Desk Support Specialist to join our IT team on a part-time basis. This role will provide technical support to employees across the organization. The ideal candidate will have strong technical troubleshooting skills, excellent interpersonal communication, and a genuine desire to help others. This role offers a great opportunity to gain hands-on IT experience in a professional and collaborative environment.
Responsibilities:
Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.)
Troubleshoot and resolve issues in a Windows-focused environment related to hardware, software, printers, networking and mobile devices (smart phones and tablets).
Support conference room set ups, Zoom/Teams calls and general AV equipment troubleshooting.
Take ownership of support requests from start to finish and escalate as needed.
Help with new hire onboarding, workstation setup and basic hardware deployments.
Document issues and solutions in the ticketing system for knowledge sharing and tracking.
Deliver white-glove customer service, ensuring all employees have smooth technology experience.
Perform routine maintenance tasks and assist with IT projects as required.
Qualifications:
Minimum 2 years of IT support/help desk experience, in a corporate/professional services environment a plus.
2 years of college required; working towards an AA degree or equivalent, bachelor's degree a plus.
Proficiency with Windows 10 and Windows 11 and Mac OS.
Basic knowledge and hands-on experience with Office 365.
Understanding basic networking concepts such as (IP addressing, DHCP, DNS, VPN, Wi-Fi setup) and various cabling mediums.
Experience supporting Zoom Rooms, AV Set ups, or similar technologies.
Basic understanding of cloud storage.
Strong troubleshooting and problem-solving abilities.
Outstanding communication and interpersonal skills with the ability to interact professionally at all levels; proven ability to deliver excellent customer service.
Exceptional organizational and multitasking abilities, ensuring timely completion of tasks and projects.
Discretion and trustworthiness in handling confidential information.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
MRBE is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other legally protected category in accordance with applicable law.
Information Technology & Administrative Specialist
Information technology internship job in Pasadena, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
Information Technology Application Support
Information technology internship job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
IT Support Technician II
Information technology internship job in Pasadena, CA
IT Helpdesk Technician II
Our client is seeking a reliable and customer-focused IT Helpdesk Technician II to join their growing team. This role is perfect for someone who enjoys hands-on technical support, thrives in a structured environment, and takes pride in delivering exceptional service to end users. You'll play an important role in ensuring smooth daily IT operations while supporting deployments, imaging devices, and resolving technical issues.
Position Type: Direct-Hire
Location: Pasadena, CA 91103 (Onsite M-F)
Compensation: This job is expected to pay about $27-35 per hour W2
No Visa Sponsorship Available for this role
What You'll Do:
• Provide end-user support for laptops, desktops, and mobile devices, including setup, troubleshooting, and maintenance.
• Perform imaging, configuration, and deployment of new equipment for users.
• Execute user account setup, permissions, and terminations through Active Directory.
• Manage and resolve helpdesk tickets using a ticketing system.
What Gets You the Job:
• 2-4 years of experience in IT support or helpdesk environments.
• Strong communication and customer service skills with the ability to support users professionally.
• Hands-on experience with Windows OS, Active Directory, and device imaging.
• Familiarity with ticketing systems such as ServiceNow or similar platforms.
• A dependable, team-oriented mindset with a willingness to perform repetitive daily tasks efficiently.
If you're passionate about supporting technology and helping users solve problems with patience and precision, we'd love to hear from you. Apply today to join a stable, collaborative team environment!
If we are still actively screening for this role, our AI Recruiter, Avery will email you to schedule a virtual meeting to learn more about your background.
Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery, helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Onsite IT Support
Information technology internship job in Goleta, CA
Title: Onsite IT Support Engineer
Duration: Fulltime
Job Responsibilities
- Perform end-user support for desktops, laptops, tablets, mobile devices
- Deliver AV support and urgent troubleshooting for conference setups
- Provide VIP-level support and ensure prioritized resolution
- Execute IMAC, hardware replacements, printer troubleshooting
- Carry out depot tasks, device imaging, configuration, and inventory handoff
- Support onboarding/offboarding workflows with IT, HR, and Security
- Document processes, SOPs, and ticket resolutions in ServiceNow
Mandatory
Locations: As applicable
Experience: 6-8 years
Required Skills and Qualifications:
- Good understanding of endpoint devices and peripherals
- Familiarity with ServiceNow, ProxyPro, and Microsoft Entra Self-Service
- Basic understanding of network troubleshooting
- Attention to detail and ability to work independently
- ITIL awareness and customer-first attitude
- CompTIA A+ or similar certification required
Technical Support Specialist
Information technology internship job in Ontario, CA
1. Job Responsibilities ·
Handle technical inquiries from overseas customers (primarily in English and Chinese, with some minor languages), resolve issues related to the installation, operation, and troubleshooting of breast pumps and other products; escalate complex issues to R&D and follow up on feedback.
trouble-shooting
Participate in writing/updating English technical documentation (manuals, FAQs, etc.), and compile typical issues to build a knowledge base.
Coordinate internal and external resources, relay customer needs, and provide technical support to assist sales.
Document work activities and regularly summarize and optimize services.
2. Qualifications ·
Bachelor's degree or higher, preferably in Computer Science, Electronics, English, International Trade, or related fields.
Excellent English listening, speaking, reading, and writing skills; proficiency in Spanish or other minor languages is a plus.
Basic knowledge of computer hardware and software, familiarity with Windows systems; prior experience in technical support is preferred; strong learning ability. patient, responsible, with good communication skills and stress resistance
Help Desk Technician
Information technology internship job in Anaheim, CA
Job Title:
Bilingual (Spanish/English) IT Help Desk Technician - Retail Stores
Hybrid - Corporate office + field travel to retail stores from Anaheim to San Juan Capistrano (Orange County) and occasional Riverside/LA County
Employment Type: Full-time
Seniority Level: Junior to Mid-Level
Industry: Retail | Information Technology
Posted by: HireDirectNow.com - Premier IT Talent Partner in Southern California
URGENT NEED - Interviews start THIS WEEK
Are you (or someone you know) a hands-on, bilingual IT rockstar who loves solving real-world tech problems in a fast-paced retail environment?
Our client - a rapidly expanding retail chain - needs a Bilingual Spanish/English IT Help Desk Technician to keep their corporate office and 20+ stores running flawlessly. You'll be the hero who fixes POS systems, printers, cash registers, networking issues, and everything in between - both remotely and on-site during new store openings and installs.
What You'll Do Every Day
Provide Level 1 & 2 support for POS systems, Windows/OS, Microsoft 365, printers, hardware, and peripherals across multiple stores
Jump in the car and travel to stores for new openings, rollouts, and urgent fixes (mostly Orange County)
Troubleshoot networking (routers, switches, VPNs, firewalls), Active Directory, and ticketing systems
Work alongside 5 IT Support Techs & a Brilliant Manager who doubles down as Head IT Coach
Keep everything secure, fast, and frustration-free for store teams
Must-Have
3+ years of IT help desk / technical support experience
Real retail IT experience supporting multiple stores and POS systems
Fluent in Spanish AND English (you'll be speaking with store managers and staff daily)
Solid knowledge of networking, Active Directory, Microsoft 365, and ticketing systems
Clean driving record + reliable car (mileage reimbursed)
Live in or near Orange County (this is NOT fully remote)
Big Pluses
Love working weekend & nights as needed
Certifications (CompTIA A+, Network+, ITIL, Microsoft 365)
Experience with any major POS (Toast, Square, NCR/Aloha, Revel, etc.)
This is the kind of role where people stay for years and get promoted. Great pay, benefits, and real impact.
Know someone perfect? Please share this with someone you truly deserves to land an awesome opportunity.
Apply: Send resume + quick note about your retail IT experience to ************************* or DM me directly.
HireDirectNow.com - Connecting Southern California's best IT talent with careers that matter.
#ITJobs #HelpDesk #BilingualJobs #RetailIT #OrangeCountyJobs #HiringNow
IT Support Specialist
Information technology internship job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technical support while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Technical Support Specialist
Information technology internship job in Sunnyvale, CA
Technical Support Specialists
Sunnyvale
Scope:
Provide technical support to Corporate employees and contractors in person
Provide high level of customer service and professionalism in accordance with Corporate policies, practices, and expectations
Diagnose and troubleshoot technical issues according to Corporate expectations
Document issues, troubleshooting steps, and resolutions in ticketing system
Advocate for the customer. Own the issue and facilitate technical support from the initial contact to resolution
Escalate unresolved complex issues to appropriate support teams
KEY QUALIFICATIONS
Excellent customer service skills
Strong troubleshooting and problem resolution skills with the ability to probe, isolate, and diagnose problems without scripted documentation
Excellent English-language oral and written communication skills
Excellent time management and multi-tasking skills
Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment
Ability to maintain composure and customer-service focus in stressful situations
Motivation and ability to work as part of a distributed team
Conceptual understanding of IP networking and basic network troubleshooting skills
Conceptual understanding of multi-tiered and web-based information systems architecture
Experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and Apple TV
Experience troubleshooting mac OS and iOS operating systems
Experience using an IT service management or CRM system for tracking technical support cases
Experience using a knowledge base system
The performance is to be kept within KPIs as defined by IS&T Support. This includes but is not limited to standards surrounding:
Punctuality and attendance; no more than 2 occurrences per month on average
Customer satisfaction surveys (CSAT) 98% or higher
Information Technology Specialist
Information technology internship job in San Diego, CA
Company: Insight Global
IT Specialist Mid
Pay Rate: $36/hr
Duration: 3 Years - On-rolling Contract (12 months)
Clearance Needed: Active DoD Secret
Summarized Day-to-Day
An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be providing information technology troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Wanted Background
- Active DoD Secret Clearance
-2-years in information technology support experience supporting desktops, servers, routers, printers, mobile devices, and networks
- Strong customer service skills and attitude
- Basic troubleshooting experience
- Active Secret clearance
- IAT 2 Certification (Sec + CE or CCNA Security)
IT Support Technician Level 2 (MSP)
Information technology internship job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Information Technology Specialist
Information technology internship job in Orange, CA
Part-Time IT Specialist (Junior Level)
Hours: ~10 hours/week
Compensation: ~$30/hr
We are seeking a part-time Junior IT Specialist to provide basic technical support and help keep our day-to-day technology running smoothly. This role is ideal for someone early in their IT career who is reliable, organized, and comfortable supporting common hardware, software, and user needs. You will work closely with the team to troubleshoot issues, maintain devices, and assist with routine IT tasks.
Key Responsibilities
Technical Support & Troubleshooting
Provide basic helpdesk support for staff (password resets, connectivity issues, printer setup, etc.).
Set up new laptops/workstations and assist with onboarding/offboarding tasks.
Help maintain an accurate inventory of devices and accessories.
Systems & Device Support
Perform simple updates to laptops, applications, and user accounts.
Assist with Wi-Fi, shared drives, and basic network-related inquiries.
Help keep devices organized, labeled, and functioning properly.
Basic Security & Maintenance
Follow company guidelines for secure access, passwords, and device handling.
Install routine updates/patches under guidance.
Support basic cybersecurity awareness (e.g., reminding staff about phishing precautions).
Vendor & IT Coordination
Coordinate with external IT vendors when needed for advanced issues.
Help track open support tickets and ensure issues are resolved.
Qualifications
1-2+ years of general IT support experience (school, internship, or entry-level work acceptable).
Comfortable troubleshooting Windows or mac OS laptops.
Basic understanding of user accounts, email systems, and common office software.
Strong communication, reliability, and willingness to learn.
Ability to be onsite as needed.
Nice to Have
Experience with Google Workspace or Microsoft 365
Basic networking knowledge (Wi-Fi, routers, printers)
Interest in growing into a broader IT role over time