Information technology internship jobs in Citrus Heights, CA - 389 jobs

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Description Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A+ Certification or equivalent experience Good oral and written communication skills Customer service experience (call center experience preferred) Hardware troubleshooting skills Excellent software skills Operating System experience (Windows 7) Excellent knowledge of desktops, laptops, and other common peripheral devices Experience creating and deploying disk images Knowledge and experience with hardware warranty procedures Ability to monitor computer technology service and repair Self-motivated Ability to lift up to 40 lbs up to a height of 4 feet occasionally REPORTS TO: Technology Support Manager TERMS OF EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement. ESSENTIAL JOB FUNCTIONS: Provide technical support for computer users via phone. Maintain/update work order system and communicate work order priority and status to end users. Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues. Communicate effectively with staff and students regarding maintenance of technology. Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc. Disaggregate service-related data to discover trends and recommend process modifications for technology service. Actively monitor and report compliance with the district's technology service level agreement. OTHER JOB FUNCTIONS: Lead special technology projects as required. Attend meetings and trainings as scheduled. Other duties as assigned.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Join a team that will provide you with extremely valuable experience in version control software, Job Control Language (JCL), along with frequent exposure to program developers, managers and other staff in the Information Technology Branch. The Employment Development Department (EDD) is looking for a highly motivated and qualified individual to work in the Application Production Release Section within the Change and Release Management Group. Under the guidance of the IT Supervisor II, the Mainframe Release Technician will work closely with the Mainframe Release Analyst in performing the quality control and all release functions of EDD's mainframe production environment. This includes ensuring programming code to be migrated is in conformance with EDD standards. Additionally, the incumbent will assist with JCL, schedule and facilitate walk-thru's with developers, partake in implementation planning meetings and help with migrating code to EDD's mainframe environment, as well as other tasks. This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee. Position is located at EDD's newly built headquarters located at 1416 9th street, Sacramento, California. Benefits of working at this brand new location include: * Fitness center with showers * Secure bike storage * Work café with micro market * Two private outdoor courtyards for employees * 100% cost coverage of public transit including light rail, bus, or licensed public conveyance. * Close to major freeways, light rail, and transit stops * Close to downtown shopping and restaurants * Close to the Golden 1 Center and Sutter Health Park Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement. Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. High rise building with controlled access to the various floors. The position is temporarily located on the 9th floor with shared cubicle space, natural light and an open break area. Work is required remotely after hours on occasion. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY TECHNICIAN Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504278 Position #(s): ************-002 Working Title: Mainframe Release Technician Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,133.00 - $5,538.00 A $4,485.00 - $6,011.00 B $4,934.00 - $6,613.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Department Website: ********************* Special Requirements It is strongly encouraged to apply through your CalCareer Account at ********************** Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following: * Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678. * Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678. * Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. * Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Information Technology Technician Bulletin For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/23/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Employment Development Department Mail In Address Attn: Job Control #504278 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento, CA 94280-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Employment Development Department Drop Off Address Attn: Job Control #504278 EDD/Human Resource Services Division 1416 9th Street, 1st floor lobby Sacramento, CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Excellent professional verbal and written communication skills. * Strong interpersonal skills and experience working in a team environment. * Experience using industry-standard tools to perform code reviews and migrations. * Ability to identify a problem and evaluate alternatives to make a recommendation or decision. * Ability to communicate with highly technical and business-oriented customers. * Demonstrated experience working effectively as a team player. * Demonstrated ability to solve problems using both critical and creative thinking. * Ability to perform well under pressure on time-sensitive and high priority projects. Benefits Benefit information can be found on the CalHR website, ***************** and the CalPERS website, ******************* Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ********************* Hiring Unit Contact: Joseph Wilkie ************** ************************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer ************** Accessibility@edd.ca.gov California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required. The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you may be invited to an interview. The SOQ should be typed and not more than one page in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page, and must include a response to the statement below, including specific examples: Please restate the questions with your response. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities. * Describe how your work experience and education qualify you for the role and responsibilities of this position based on the desirable qualifications and the duty statement. Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statement above may not receive further consideration and may be excluded from the hiring process. Background Investigation Requirement The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment. The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s). The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified." ADDITIONAL DEPARTMENT INFORMATION The Employment Development Department may require a new probation in accordance with applicable probationary period rules. Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks , Asma Additional Information All your information will be kept confidential according to EEO guidelines.

A growing healthcare organization is seeking a Healthcare IT Help Desk Specialist to support clinical and administrative staff with day -to -day technology needs. This role focuses on providing high -quality technical support for electronic medical systems, user accounts, and core applications in a HIPAA -regulated environment. Key Responsibilities Answer inbound help desk calls, tickets, and emails from internal users (clinical and non -clinical). Provide first -level support for common issues including: Password resets and account lockouts EMR/EHR and healthcare application access issues VPN, email, and basic connectivity problems Troubleshoot software and basic hardware issues following documented procedures and knowledge base articles. Properly document all incidents, actions taken, and resolutions in the ticketing system. Escalate complex issues to higher -level support or application teams as needed. Deliver outstanding customer service to users of all technical skill levels and backgrounds. Maintain strict confidentiality and protect sensitive patient and organizational data in accordance with HIPAA and security policies. Support increased call volumes during peak periods and special projects. Qualifications High school diploma or GED required; associate degree in IT or related field preferred. MediClear Certification (or equivalent HIPAA certificate) required. 1+ year of IT help desk, service desk, or technical support experience preferred. Experience supporting users in a healthcare or clinical environment strongly preferred (EMR/EHR, clinical apps, etc.). Strong verbal and written communication skills with a clear, customer -first mindset. Ability to work from scripts, knowledge base articles, and standard operating procedures. Comfortable handling high call volumes and managing multiple tickets at once. Strong problem -solving skills and the ability to remain calm and professional under pressure.

Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career. Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch. At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum. Our Benefits include but are not limited to... Competitive Health Plan, including dental and vision coverage Company paid life insurance Wellness programs Employee Assistance Program 401K with Company Match Retirement Program (Minimum eligibility requirements apply) Paid Time Off programs Voluntary benefits & supplemental insurance available This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment. Position Summary: The Technology Support Specialist is tasked with resolving support tickets by conducting thorough technical troubleshooting, managing requests, and providing user training and guidance. Coordinates with other departments and vendors to resolve potential or current issues. Customer service is critical to ensure staff can use technology to perform their duties. Additional responsibilities include IT projects, hardware and software maintenance, and documentation. The starting salary for this position ranges from $29.65 to $40.00/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. Position Responsibilities include: Delivers exceptional customer service through effective communication, patience, empathy, strong time management, and efficient problem-solving skills. Handles support requests via a ticketing system, received by phone, email, web, or walk-in. Provides users with troubleshooting assistance via phone, video call, email, or in person, including introductory training on Eskaton software tools and practices. Has knowledge of Microsoft 365, including Entra, Intune, Exchange Online, Defender, SharePoint, OneDrive, and Teams. Develops and manages internal IT documentation Responsible for maintaining computer hardware, including coordinating with vendors, troubleshooting issues, and replacing parts as necessary. Implements software and hardware using Intune and imaging processes. Configures and removes user accounts and software access required for staff to carry out their responsibilities. Diagnoses and resolves network and Wi-Fi connectivity issues to maintain reliable connections. Provides support to IT system administrators and IT project managers by undertaking various tasks and projects. Escalates and communicates unresolved or prolonged issues. Qualifications Education: Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Network+, and especially Microsoft 365. Training and Experience: Four or more years of experience, with two years required with Microsoft 365. Experience working with a team to resolve support tickets is required. Job Knowledge: A working knowledge of modern information technology systems including Microsoft 365. Requires knowledge of installing and maintaining software, computer equipment, and business applications. Must understand IT procedures, including cybersecurity, backup and recovery, file management, documentation, troubleshooting steps, basic networking, and customer support. The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment. Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: Security Plus - CompTIA - CompTIA Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA. The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. Task: Network Monitoring/Help Desk Support Subtasks The contractor shall: Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies Monitor all nodes for operational integrity Respond to trouble calls Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions Populate and examine trouble and error logs for troubleshooting and capturing metrics Provide technical support to resolve the problem or escalate to the appropriate level Monitor and administer network tools for troubleshooting and metrics for trends analysis Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis Provide technical support in data network planning, engineering, and design Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation Knowledge, Skills and Abilities (KSAs): TS/SCI Clearance Shift work: 4 days on/3 days off (10 hr days) Minimum of three (3) years' of network operations experience Possess IAT Level II - Security Plus Certification Demonstrated knowledge of network monitoring tools US Citizenship Required Location: On Customer Site GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GDITPriority The likely salary range for this position is $61,402 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA CA Beale AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

ComputerEze Network Specialists in Auburn, CA is looking for experienced help desk techs to join our team. We are looking for an experienced Help Desk Technician that shares our passion for client service. We ask that you have experience working in a help desk support role. In addition to having a solid technical foundation, a sense of humor combined with a positive attitude and a desire to provide excellent customer service. You may perform the following tasks: · Provide technical support to business customers/clients · Maintain history and status of issues in online help desk ticketing system · Setting up and configuring individual network users · Perform routine network maintenance and status checks · Travel onsite to resolve desktop and server support needs · Create and service online listings of products for sale · Organize bench, shop and office space Please have demonstrable experience with these technical applications: · Windows 7 (and up) - install, configure and maintain · Microsoft Server OS - all versions · Office 365 - multiple applications Please have demonstrable familiarity with these networking concepts: · Routers/firewalls (Synology/Mikrotik/Edgerouter a plus) · IP addressing and subnet masks · DHCP, DNS, NAT · Hyper-V / VMware · Backup administration (Altaro a plus) · Site-to-site/client-to-site VPNs · VoIP Phone Systems and Equipment We are looking forward to hearing from you.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.

At CoreSolutions, we are certified with Apple to support small to medium-sized businesses. Apple Consultants are specially trained to help small and medium businesses identify, deploy, and leverage new technology on the Apple ecosystem. The Apple Consultants Network is made up of independent local companies offering IT services and solutions based on Apple products. They're here to ensure your IT solutions are set up configured and supported correctly. Many Apple Consultants have advanced in training, in deploying and managing mac OS, iOS, and Apple tv OS with Apple Business Manager and powerful mobile device management tools. Key qualifications Knowledge of small to medium business use technology and what Apple solutions can offer them Comfort using phone and screen sharing to interact with business and to position business solutions Ability to facilitate business experience through an onsite meeting or virtual meeting Understand the hardware and software of each business utilizing their tools to put Apple solutions to work in their business. Ability to think out of the scope with third-party software such as Google and Microsoft Ability to thrive on change as products updates and evolve *Must have an understanding of basic network with the business internet service provider *Understanding cloud solutions and troubleshooting Bonus if you have the skills to integrate cloud web-app software by using API keys Job requirement Must have business knowledge of Apple, Google, and Microsoft experience. Minimum of 2-3 years of experience with technical support and network. Recommended to have CompTIA Network+ Additional Requirement Excellent time management skills and can make a decision quickly Maintain the customer experience and focus while troubleshooting and solving issues Reassure customer when delivering product diagnosis and potential solutions

Job Description Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career. We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA. Responsibilities · Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed. · Monitor internal support channels (Teams, phone, chat) and provide timely assistance. · Deliver training and guidance on internal software tools to staff. · Triage and resolve software bugs and performance issues across web and mobile platforms. · Develop new features, integrate third-party APIs, and maintain cross-platform compatibility. · Maintain technical documentation for codebases, systems, and user-facing resources. · Participate in planning meetings and help prioritize features and technical tasks. · Administer SharePoint and Microsoft 365 environments, including permissions and group access. · Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits. Preferred Skills · PHP · JavaScript · MySQL · CSS · HTML Preferred Experience · React Native · Angular Benefits: Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching. *A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Role Description: Provide quality on-site support to partners (clients). When not on mobile assignments, take service desk tickets and resolve. Assist with developing policies and procedures governing how to troubleshoot IT issues at partner sites, including identification, documentation, distribution, and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected. Responsibilities: Responsibilities include but are not limited to: Travel to various partner locations to perform onsite work on computer and network hardware and/or software. Troubleshoot and solve support tickets while onsite at partner location. Communicate with the partner contact to make necessary decisions and ensure satisfaction. Install/replace/repair hardware and software, as necessary. Assist with deployment of new workstations and user onboarding as assigned by Team Lead. Back up all partner data in effort to ensure no data is lost and have the ability to get back to where the partner started, never create a worse than when you arrived. Make suggestions to Team Lead regarding upgrades or changes which could enhance the partners' network/system and/or further allow for an enhanced overall partner experience. Develop policies and procedures governing how to troubleshoot specialty issues, including identification, documentation, distribution and resolution. Rely on industry knowledge and professional discretion to achieve goals. Follow up with vendors or internal team members as needed for completion of issues Assist service desk as needed to effectively resolve tickets. Field telephone calls, email communication and support tickets regarding computer hardware and software. Reinforce image and professionalism of the Executech Managed Services team and the organization. Effectively communicate with internal and external contacts at all levels. Promptly enter time into timesheets, tickets, expense reports and all other required documents. Perform other duties as assigned or otherwise identified. Knowledge, Skills, and Qualifications: 5-7 years' experience and bachelor's degree in related area, preferred. Current CompTIA A+, or Network+, or Security+ certification, or the ability to obtain certification within 6 months of hire date. Knowledge of office equipment (copiers, fax, printers, etc.). Excellent organizational, written, and verbal communication skills necessary. Proficient with network troubleshooting and topologies. Professional, pleasant, and patient in demeanor, exceptional customer service. Valid Driver's License. Must have demonstrated maturity in judgment and ability to provide guidance to others. Must be flexible, prioritize workload, able to manage multiple tasks, and have strong diligence. Ability to be exceptionally self-reliant and self-directed; Possess the ability to work with minimal supervision. Regular attendance and timeliness Ability to effectively handle stress and pressure consistent with the job duties and industry. Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite. Ability to work after hours and weekends, as needed. Intermediate networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support. Ability to make decisions with sound judgment, based on expertise and experience. Proficiency in remote administration and troubleshooting of desktop PCs. Experience in Active Directory configuring user and computer accounts. Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.). Experience supporting VMware VDI (Virtual Desktop Infrastructure). Typical Working Environment: Work in a temperature-controlled office environment when not out for partner dispatches. Low to Moderate noise levels consistent within an office environment; staff, phones, collaborative dialogue. Note: some visits include Fabrication/Industrial/Farm partner sites for mobile dispatch. These are not always climate controlled and may have moderate to high noise levels; industrial equipment (proper use of personal protective equipment for the applicable necessary such as hearing protection and/or hair nets, eye protection, slip resistant footwear, etc). Equipment/Tools used: Computer Multi-function printer/scanner Hand Tools Desk Phone/cell phone Battery Powered Tools Hand Truck Physical Demands: Constantly talk, hear, sit, use keyboard/ten key, fine dexterity with hands and repetitive hand motion. Frequently lift and carry up to 20 lbs., push/pull up to 20lbs, reach outward, walk-normal surfaces, grasp, and hold. Occasionally lift and carry between to 21-50lbs., push/pull between 21-50lbs, reach overhead, kneel, climb, and stand. Rarely lift and carry 51+ lbs., push/pull 51+ lbs., squat, crawl, walk-slippery surfaces, walk-uneven surfaces, and bend. Hours of Work: This is a Full Time position. Typical workdays are Monday-Friday, from 8am-5pm Hours may vary to meet the needs of partners and business operations. This may include days, evenings, nights, weekends, and holidays. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to reassign and alter the as dictated by business necessity and evaluate reasonable accommodations. EEO At-Will Executech Utah, LLC. is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or any other legally protected status. All employment decisions at Executech Utah, LLC. are based on business needs, job requirements, and individual qualifications, without regard to any of the characteristics mentioned above. This policy applies to all terms and conditions of employment, including but not limited to, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Executech Utah, LLC. also maintains an "at-will" employment relationship with its employees. This means that employment can be terminated at any time, with or without cause, by either the employee or the company. No express or implied contract of employment is created by this job description or any other document, and the company reserves the right to modify or amend any policies, procedures, or benefits at any time. By accepting employment with Executech Utah,LLC. the employee acknowledges that their employment is "at-will" and that they understand and agree to the terms described herein.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Job Title: Information Technology Specialist - Part-Time Department: Pala Gaming Commission (PGC) Reports To: IT Director The IT Specialist will provide support for the daily operations of the Pala Gaming Commission's information systems within a secure and regulated 24/7 environment. This position offers frontline technical support, maintains desktop and network infrastructure, and assists with system and security administration. The IT Specialist ensures that all IT services operate efficiently and comply with tribal, state, federal, and NIGC requirements. This role is comparable to IT support positions in tribal gaming commissions, tribal casinos, and regulatory bodies nationwide. It requires strong troubleshooting skills, confidentiality, adherence to regulatory procedures, the ability to work in fast-paced environments, and readiness to support operations outside normal business hours when necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide end-user support for desktops, laptops, printers, peripherals, and approved software. * Install and configure hardware and software according to Commission standards. * Assist with daily operation of the IT Department, ensuring smooth functioning of IT systems in a 24/7 regulatory environment. * Troubleshoot hardware, software, and connectivity issues; escalate unresolved issues to the IT Director. * Support network administration tasks including switches, routers, firewalls, VPNs, and network monitoring. * Maintain secure network cabling infrastructure including fiber and copper systems. * Assist in safeguarding data storage, applying proper security controls and backup procedures. * Educate coworkers on basic computer usage and cybersecurity best practices. * Maintain desktop standards including base OS installation, configuration, and compliance with Commission policies. * Assist in monitoring, maintaining, and documenting network infrastructure. * Maintain hardware and software inventory, track licensing, and document changes. * Recommend hardware or configuration upgrades based on system performance observations. * Support configuration and maintenance of VPN access and remote connectivity. * Conduct or participate in access audits, user account reviews, and system log verification. * Assist in monitoring firewalls, virus protection, and intrusion detection systems. * Support server maintenance including performance monitoring, patching, and scheduled updates. * Maintain system documentation for hardware, software, updates, and changes. * Assist periodic audits to ensure data integrity and disaster recovery readiness. * Help deploy, monitor, and update Antivirus software across client and server systems. * Assist in writing scripts or using automation tools for spam control, monitoring, and basic tasks. * Participate in planning discussions related to system capacity and infrastructure upgrades. * Provide guidance and training to staff on the Commission's Artificial Intelligence (AI) Policy. * Ensure all IT systems comply with tribal gaming regulatory requirements, NIGC guidelines, and internal policies. * Support occasional after-hours or emergency technical responses consistent with comparable 24/7 gaming environments. * Other duties as assigned. SUPERVISORY REQUIREMENTS: * None QUALIFICATIONS KNOWLEDGE, SKILLS AND ABILITIES: Education/Experience and/or Training: * Must be at least 21 years of age. * Must have a high school diploma or G.E.D. * AS degree, technical certifications (CompTIA A+, Network+, Security+, Microsoft, Cisco), or equivalent training preferred. * Experience supporting regulated industries, tribal gaming commissions, casinos, surveillance systems, or public-sector IT is desirable. * Experience supporting operations requiring after-hours or emergency response preferred. * Must be knowledgeable in Desktop Support, Networking, Systems Administration Basics, and IT Operations. * Familiarity with Database Administration and scripting/programming concepts preferred. * Ability to work effectively in a fast-paced, high-demand environment of tribal casinos and gaming commissions. * Ability to maintain confidentiality and comply with all regulatory security procedures. * Must be capable of troubleshooting across different hardware and software platforms commonly used in 24/7 regulated IT environments. * Must acknowledge and agree to maintain a Drug-Free workplace (including marijuana) as a condition of employment with the Pala Band of Mission Indians. Must pass pre-employment and random drug testing during employment. CERTIFICATES and LICENSES: * Valid California Driver's License. Must Maintain a satisfactory driving record with the DMV. * Must clear an extensive background check and be issued an Employee License from the Tribal Gaming Commission. MATHEMATICAL SKILLS: * Ability to calculate figures and amounts such as percentages, averages, and basic technical measurements. REASONING ABILITY: * Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to analyze problems and apply sound judgment consistent with IT industry best practices and regulatory expectations. WORKING CONDITIONS: * Physical Conditions: * While performing the duties of this job the employee is required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, talk, see or hear. * Must be able to lift at least 40 lbs., consistent with duties seen in comparable gaming IT support roles. * Must be able to work in confined spaces such as under desks, behind racks, or within server rooms. * Environmental Conditions: * Work is performed in office spaces, server rooms, and secure regulatory areas. * The employee may occasionally work near moderate noise levels or temperature fluctuations. * Must be able to adapt to fast-paced, high-security environments typical of Tribal Gaming and 24/7 operations. INDIAN PREFERENCE: * The Tribe affords preference in employment, to the greatest extent feasible, to Tribal Members and Indian applicants who meet the minimum job qualifications for the position. It is the responsibility of the job applicant to provide satisfactory evidence of his/her status as a member of a federally recognized tribe in order to qualify for Indian preference.