Computer Field Tech Position- West Columbia SC
Information technology internship job in West Columbia, SC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
IT Maintenance Technician
Information technology internship job in West Columbia, SC
New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Location: West Columbia, SC
Job Type: Full Time
Shift Available: 1st
Compensation: $35.25/hr
Benefits Information
Medical, Dental, Vision, and Prescription Drug Insurance
Health and Wellness Incentives
Paid Vacation and Holidays
401(k) with Cargill matching contributions
Flexible Spending Accounts (FSAs)
Short-Term Disability and Life Insurance
Employee Assistance Program (EAP)
Tuition Reimbursement
Employee Discounts
Principal Accountabilities
Install and manage workstations with computers and necessary peripheral devices٫ such as routers٫ printers and so on
Monitor computer hardware (HDD٫ mouses٫ keyboards etc.) to ensure its normal performance
Install and configure appropriate software and functions according to specification
Effectively and safely operates standard maintenance tools such as power tools, basic hand tools and basic electrical testing equipment
Repair/rebuild various gearboxes and properly align belt/chain drive setups
Repair/Troubleshoot production equipment
Read and understand mechanical and electrical schematics without issue
Documenting daily work assigned on paper and in maintenance management system while following prescribed safety rules and regulation as well as other departmental policies and procedures
Required Qualifications
Must be eligible to work in the United States without visa sponsorship
Must be 18 years or older
Must be able to read, write, and speak English
Must have strong Mechanical and Electrical trouble shooting skills
Must have basic experience with maintenance trades, such as industrial electrical/automation, millwrighting, and/or plumbing
Preferred Qualifications
Previous industrial maintenance experience
Two-year degree that relates to the maintenance field
Work history in the last 12 months
Please note that this position does not include relocation reimbursement
Equal Opportunity Employer, including Disability/Vet
IT Field Support Technician
Information technology internship job in Columbia, SC
Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.
Essential Functions
Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.
Competencies
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job is in a store/retail environment.
Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.
Travel
30-60%
Required Education and Experience
HS diploma
Minimum 3 years verifiable technology support
Preferred Education and Experience
Two or four year degree
Industry certifications a plus
Understanding of ITIL
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23-$31 an hour
#2024MG
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology internship job in Columbia, SC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Support Specialist
Information technology internship job in Columbia, SC
Job Description
The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally.
About the role
The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly.
Responsibilities
Respond to user inquiries via phone, email or ticketing system.
Diagnose and resolve hardware, software, and network problems.
Install, configure, and maintain desktops, laptops and peripheral devices.
Mange user accounts, permissions, and access in Active Directory or similar systems.
Perform routine system updates, patches, and security checks.
Document issues and solutions in the knowledge base for future reference.
Assist with onboarding and setup of new employees' IT equipment.
Escalate complex issues.
Experience
Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments.
Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration.
Experience with Active Directory for user account management and group policies.
Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools).
Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk).
Knowledge of basic cybersecurity practices, including endpoint protection and patch management.
Excellent problem-solving skills and ability to document technical solutions clearly.
Benefits
Competitive compensation packages
401k with company match
Medical, dental, vision plans
Generous vacation policy, plus holidays
Estimated Starting Salary Range
The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.
EEO Statement
The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.
Export Control
Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.
Now Hiring IT and Telecom Field Technicians
Information technology internship job in Eastover, SC
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Diesel Technical Support Specialist I
Information technology internship job in Columbia, SC
Job Title: Technical Support Specialist I
At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow.
Job Description
The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail.
Location
There is a potential opportunity for this role to be remote with the right qualifications.
Key Responsibilities
Managing incoming calls and customer service inquiries
Identifying and assessing customers needs to achieve customer satisfaction
Troubleshooting technical issues as identified
Creating detailed records regarding reported requests, issues, and solutions
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Adhering to all corporate policies, practices, and controls.
Other Duties as Assigned
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a passionate and innovative team.
Career growth and development opportunities.
Collaborative and dynamic work environment.
Preferred Qualifications
Equivalent Education Level Required: High school diploma or equivalent.
Experience Required: Customer service or technical support is a plus
Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office.
Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers.
Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position.
Other: Must be eligible to work in the USA. May be subject to criminal background checks.
Tier II Help Desk Technician - Journeyman
Information technology internship job in Columbia, SC
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer
support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Plans and implements complex changes on production systems.
+ Analyzes and assesses the impact and risk of complex risk changes on production systems.
+ Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Performs major upgrades of systems and associated products/software solutions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ ITIL Foundations
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Operations Specialist (Desktop Support)
Information technology internship job in Columbia, SC
We promote a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration. The IT Operations Specialist serves as a strategic, innovative and emerging in a collaborative, fast-paced, and solutions-driven environment.
IT Operations Specialist (Helpdesk/Desktop Support) Job Responsibilities:
Assist IT personnel, end users and business partners to ensure that programs, systems, and equipment meet users needs and are understood by users. Provides IT services using methodical problem recognition, research, isolation and resolution steps.
Must be able to handle basic IT issues including MS Office (Exchange O365 Email, Word, Excel), Active Directory, Abobe (PDF), iPhones, Windows desktops and pcs, Intune, end point devices including printers and copiers, Dell products, VOIP, and general networking.
Should have prior experience working on an IT Service Desk.
Participates in projects and initiatives to advance the operational effectiveness of the Office through cost savings, performance and customer satisfaction.
Researches, tests and recommends technology based on best practices and how the agency uses technology. Manages resource requirements to balance user demands.
Provides technical helpdesk and desktop support to the end users to identify, document and resolve technical issues involving the agencys software and hardware solutions.
Serves as a subject matter expert and technical Liaison involving highly technical content, programs and/or applications to act as the liaison between the IT Division and assigned business areas interacting with end users to identify and document business requirements, to determine the best approach, to develop quality programs and detailed test plans, and to ensure all users are provided with adequate training.
Provide project management and/or support to assigned agency divisions ensuring delivery of products that support the agency on time and to specification.
Facilitates and leads assigned IT related functions to promote effective, efficient, transitional, educational and training operations for staff and personnel.
Assists in the administration and continuing implementation of the agencys comprehensive Information Security Program Plan.
Serve as an agency representative working with external partners, consultants, vendors, or other agencies to arrive at the most appropriate system or integration of multiple systems.
IT Operations Specialist (Helpdesk/Desktop Support) Minimum Requirements:
A bachelors degree in information technology, computer science, or a related technical field; or at least four (4) years of full-time experience in information technology administration or information security administration.
*Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position.
Preferred Experience:
IT Certifications such as A+, MCP, MCITP, Security+, ITIL, or any Service Desk certifications
IT Operations Specialist (Helpdesk/Desktop Support) Additional Requirements:
Knowledge of information technology concepts and principles; experience in information technology project management; experience in designing and implementing information technology solutions; knowledge of information security program development and maintenance, including information security concepts, principles, policies, and procedures; knowledge of applicable regulatory policies, standards, procedures, and controls (e.g., SCDIS-200, NIST, COBIT, FedRAMP); excellent documentation skills; and ability to explain information security concepts to audiences outside the field.
Must be comfortable in a fast paced and dynamic environment. Adaptability and flexibility regarding change and changing requirements are critical skills. Must be able to perform at high level in a team-oriented approach.
Must be able to safely lift and carry equipment, supplies, boxes, etc. weighing up to 45 lbs. Must be able to sit, stand, and walk for intermittent periods. Must be able to reach, bend, and twist at the waist to perform filing, desk work, and operate office equipment.
IT Operations Specialist (Helpdesk/Desktop Support) Preferred Qualifications:
IT experience in a banking and/or financial organization.
Help Desk Analyst I
Information technology internship job in Lexington, SC
at Unlimited Service Group
Entry Level Help Desk Analyst
Unlimited Service Group is a high quality, locally focused commercial kitchen field service operation with a worldwide genuine OEM restaurant equipment parts distribution sister business. With 41 brands and over 135 locations across North America, Unlimited Service Group is driven by its mission to change industry standards by developing innovations solutions to support our customer and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride is assisting our customers in a personalized, friendly, and safety-focused manner that ensures every experience is an exceptional one. With a people-centered company culture, we are serious about growing and expanding and are looking for people who want to do the same! Learn more about us at ************************
Perks
Strong Company Culture!
Casual dress code
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
Enjoy the benefits of our Town Share program - Share in our company's success!
The Job at a Glance
Unlimited Service Group is looking for a creative and motivated individual to join our team as an Entry Level Help Desk Analyst. This is a fantastic opportunity for someone eager to gain hands-on experience supporting end-user technology, imaging computers, managing IT assets, and configuring devices for new hires. If you are passionate about technology, enjoy helping others, and are excited to develop your skills in a dynamic IT environment, we want to hear from you!
A Typical Day
Image and configure Windows desktops and laptops for new and existing users.
Set up and support mobile devices, including iPhones and iPads.
Manage returned equipment, ensuring proper data handling, reimaging, and redeployment.
Maintain and track IT inventory, keeping records of laptops, desktops, and mobile devices up to date.
Collaborate with IT team members to document procedures, improve workflows, and enhance user support.
Assist with general hardware support.
To Land This Opportunity
Basic understanding of Windows computers, Microsoft Office 355, and Apple mobile devices
Strong attention to detail.
Excellent communication and interpersonal skills.
Motivated to learn new technologies quickly and stay current with industry changes.
Ability to thrive in a fast-paced, evolving work environment.
A collaborative team player.
Must be at least 18 years of age
Completion of a satisfactory background check and drug screen required.
Schedule & Location
Full-time, on-site position located in Lexington, SC.
Monday through Friday, 8:00 AM - 5:00 PM.
Occasional evening and weekend work may be required based on job demands.
No travel required for this position.
Benefits
At Unlimited Service Group, we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits.
Competitive Compensation
Insurance
401k and 401k Match
Generous Time Away Program
Employee Assistance Programs
Employee Relations Events
Employee Recognition Programs
#MobileDeviceManagement #AssetManagement #Imaging #InventoryManagement #EntryLevel
Unlimited Service Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyField Advantage Part Time Travel IT Field Technician
Information technology internship job in Columbia, SC
Job Description
Field Advantage, headquartered in Kingsport, Tennessee, is a premier national IT field services company with over 17 years of proven expertise. We deliver 24-hour on-site technology services across all 50 states, specializing in IT deployments, site surveys, and field maintenance. Our tailored solutions serve the retail, entertainment, petroleum, and electric vehicle industries, empowering businesses to thrive in a rapidly evolving technological landscape. With a robust network of over 2,000 technicians, we ensure coverage in every market, providing reliable and efficient support. Field Advantage champions innovation, diversity, and inclusivity, setting benchmarks in the tech industry.
Seeking a dynamic Field Technician with a strong background in POS repair, IoT, and cutting-edge technology solutions. In this on-site role, you'll be the front-line hero, resolving complex issues and ensuring seamless operation of our clients' technology systems. Your day-to-day will involve hands-on POS system repairs, deploying IoT solutions, and tackling diverse tech challenges. You won't be alone; our expert remote support team will be there to guide you through troubleshooting and problem-solving, ensuring you have the knowledge and backup to succeed in the field. This position is perfect for those who love variety, enjoy solving real-world tech problems, and thrive in a supportive, team-oriented environment.
Responsibilities:
Troubleshoot and repair Point of Sale (POS) systems and pin pads, ensuring timely resolution of hardware and software issues
Implement and maintain IoT solutions, including connecting and configuring IoT devices to enhance the operational efficiency and data tracking
EV Responsibilities - Training will be provided.
Adhere strictly to Lock-Out Tag-Out (LOTO) procedures during unit head swap outs and follow upgrade instructions and guidelines for firmware upgrades.
Perform unit head swap outs on charging stations and conduct firmware upgrades, following detailed step-by-step guides.
Estimate and manage time efficiently, with a target completion time of 2 hours for unit head swap outs and approximately 15 minutes per station for firmware upgrades.
Provide detailed notes and deliverables before, during, and after each job, ensuring accurate documentation of the process.
Engage with site contacts to locate breakers, chargers, and power cycle units if necessary, ensuring a smooth and efficient process.
Collaborate with the team and communicate effectively to address any challenges that may arise during both unit head swap outs and firmware upgrades.
Other duties as assigned.
Qualifications:
Lock-Out Tag Out certification is required; assistance will be provided for obtaining the certification.
Technical background and previous experience in software upgrades or a related technical field are preferred.
Proficient in following step-by-step guides and ability to follow detailed instructions both verbally and in writing.
Strong attention to detail, commitment to safety protocols, and accuracy in executing tasks.
Effective communication skills, both written and verbal, for interaction with team members and site contacts.
Must have a valid driver's license with reliable transportation to travel to various locations.
Must provide your own tools. - Specific industry tools will be provided.
Must have a working windows-based laptop.
Must have a dependable vehicle.
Ability to lift and carry equipment up to 50 pounds.
Willingness to undergo additional training as required.
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Helpdesk Analyst
Information technology internship job in Columbia, SC
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Role Name: System Analyst / Helpdesk
Duration: 12 Months
Location: Columbia, SC, 29210
DAILY DUTIES / RESPONSIBILITIES:
Configures and installs software for IT users' desktops and laptops.
Involved in the installation and rollout of new software packages, upgrades and new desktop hardware.
Maintains desktop software and hardware; supports mobile workforce.
Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems.
Troubleshoots problems using scripts and checklists as guides.
Escalates to Tier 3 support when necessary. Documents problems and resolutions.
May perform end-user training.
Strong customer service skills are important in this position.
Participates in the testing and evaluation of new desktop packages and implements prototypes.
REQUIRED EDUCATION: Bachelor's Degree in a relevant field of work or equivalent work experience.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): THOROUGH KNOWLEDGE OF ENDPOINT TECHNOLOGIES. KNOWLEDGE OF UTILITY PROGRAMS, SCRIPTING AND THE ABILITY TO IDENTIFY AND RESOLVE PROBLEMS.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): EXPERIENCE WITH DESKTOP IMAGINING USING IBM BIGFIX: OS DEPLOYMENT, ADVANCED KNOWLEDGE OF MICROSOFT ACTIVE DIRECTORY AND EXPERIENCE WITH MCAFEE SECURITY PRODUCTS.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technology Support Technician
Information technology internship job in Great Falls, SC
The job of Technology Support Technician was established for the purpose/s of installing and maintaining
computer hardware and software; resolving immediate operational and/or safety concerns; and
providing in-service training and documentation on applications and software.
Job Summary:
Assesses malfunctions of hardware and/or software applications for the purpose of determining
appropriate actions to maintain computer and network operations.
Attends meetings as assigned for the purpose of conveying and/or gathering information required to
perform functions.
Develop skill and knowledge level for the purpose of moving to a higher level of network support.
Diagnoses complex network and infrastructure problems (e.g. e.g. VLAN, routing, and TCP/IP issues) for
the purpose of maintaining district computer operations.
Installs computer hardware, peripherals, and network equipment and application software for the purpose
of maintaining safe and effective district and site operation including classrooms, library and computer
labs.
Prepares a variety of written materials (e.g. work order reports, inventory control, procedures, etc.) for
the purpose of providing written support and/or conveying information.
Repairs computers, peripherals, network equipment and software, requiring specialized computer and
electronics repair skills for the purpose of maintaining computer and network equipment in a safe and
functional operating condition.
Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job
site or transporting equipment for repair.
Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing,
configuration, etc.) for the purpose of meeting the computer processing needs of the users.
Warehouses computer parts, supplies, and materials for the purpose of establishing an inventory of items
commonly required to repair computer hardware.
Assists other personnel for the purpose of supporting them in the completion of their work activities.
Qualifications:
Job related experience is required.
Targeted job related education that meets organization's prerequisite requirements.
CCNA
Microsoft Certified IT Professional (MCITP)
or other current Microsoft certifications
Help Desk Analyst-III
Information technology internship job in Columbia, SC
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Scope of the project:
This is a long term position that will be utilized for production support and software development. This assignment will provide application development programming support for Retirement and Health Insurance Financial and operational systems. Work closely with business units and IT analysts responsible for supporting those systems.
Qualifications
Daily Duties / Responsibilities:
Under general supervision the contractor will provide onsite instruction, assistance, and support for up to three permanent staff members for the analysis, modification, testing, and implementation of changes to the PEBA's Computer Systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
SalesForce & nCino Technical Program Intern
Information technology internship job in Columbia, SC
Salesforce & nCino Technical Program Intern (Hybrid - Columbia, SC)
As a Salesforce & nCino Technical Program Intern you'll work with technical teams to provide a business analysis. Assist with devising, and promoting best practices and automated ways of performing and supporting production responsibilities.
Our interns are invaluable to the team, and we appreciate the unique perspectives and fresh ideas they bring to our projects. Interns at AgFirst significantly contribute to accomplishing business objectives while gaining invaluable experience in their field of study and building their network. Our structured summer program includes opportunities for presenting to executive leadership, professional development, and building camaraderie with your intern group through volunteerism. Don't miss this opportunity to make your resume!
What you'll do
Assist in crafting the data structure, algorithms and software development best practices
Showcase familiarity with AI concepts and frameworks (TensorFlow, PyTorch, scikit-learn, OpenAI APIs)
Use Python and ReactJS
What you'll need
Pursing a bachelor's degree in Computer Science, Software Engineering or a related field
Knowledge of cloud platforms (Azure, AWS)
Experience with Generative AI tools or Machine Learning workflows
Auto-ApplyHelp Desk Agent
Information technology internship job in Columbia, SC
**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner.
+ Operates within established guidelines and procedures to independently deliver a full range of services to the customer.
+ Matches customer needs with current products and services and suggests new ones to target customer's unmet needs.
+ Use examples and analogies as appropriate to facilitate understanding.
+ Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client.
+ Aids in information to the customer in a prompt manner.
+ Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service.
+ Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
+ Understands and responds to others using active listening skills and tactful communication.
+ Ability to perform first-line troubleshooting for customers.
+ Ability to resolve issues following the parameters and guidelines of the client.
+ Help new and developing team members.
+ Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Requires a high school diploma or GED
+ Knowledge of and experience using various computer applications including Microsoft Office Suite
+ Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Exceptional communication skills, both oral and written.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
+ Ability to follow instructions for logging into a computer and launching various applications
+ Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text
+ Ability to successfully handle customer requests and document in work management tools and applications.
+ Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds.
+ Effective listening skills to include cognitive ability to locate and convey requested information
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills.
+ Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner.
+ Ability to handle sensitive and confidential information appropriately.
+ Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence.
+ Positive attitude; tolerance for dealing with difficult customers and stressful situations.
+ Dependable and accountable.
**Desired Qualifications:**
+ Experience in a customer service role.
+ Experience supporting customers in a virtual environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** Delivery Manager
**Working Conditions**
+ Professional remote office environment.
+ Ability to work Mon-Fri 8am to 5pm EST.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $15.00 - USD $17.00 /Hr.
Submit a Referral (****************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103792_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Process Technical Coordinator
Information technology internship job in Orangeburg, SC
Description:
Responsible for bridging the gap between technical teams and project management to ensure efficient and effective implementation of projects. This role is vital for the success of operations involving advanced technologies and systems specific to our process. A Technical Coordinator supervises project-related activities, ensures compliance with industry standards, and helps enhance productivity and efficiency through innovative technical solutions.
Requirements:
Duties include but are not limited to:
· Overseeing technical project trials, ensuring deliverables align with the overall project objectives and timelines.
· Facilitating communication between production teams and Research & Development (R&D) to ensure clear understanding and execution of project specifications and requirements.
· Developing and maintaining comprehensive project documentation, including tracking system updates and technical procedures.
· Conducting regular project reviews and reports to update all stakeholders on project status and resolving any technical hurdles.
· Implementing best practices and standards for technical operations specific to Manufacturing.
· Assisting in resource allocation and planning to optimize productivity and budget adherence.
· Serving as the back-up Safe Quality Food (SQF) Practitioner.
· Adhere to Personnel Processing Practices in IPO's Food Safety Plan as determined by the Food Safety Management System.
Qualifications
Position Qualifications:
· Bachelor's Degree preferred but not required. 3-5 years equivalent experience and training.
· Food or beverage manufacturing background, FDA, GMP, SQF guidelines
· Proven experience in Blown Film.
· Exceptional problem-solving, organizational, and leadership skills.
· Excellent interpersonal and delegation skills
· Ability to analyze and solve problems
· Competency with computers and Microsoft Office Suite
Quality Support:
Be familiar with the test(s) required to ensure customer specifications are met and the equipment used to conduct those tests.
Identify test equipment needed based on customer specifications.
Provide technical insight when needed for disposition of non-conforming rolls. Coordinate required testing when needed.
Collaborate with quality reps on root cause analysis related to product performance.
Manage verification, validation, and best practices in IPO's Food Safety Plan as determined by the Food Safety Management System.
Manage Personnel Processing Practices in IPO's Food Safety Plan as determined by the Food Safety Management System.
Serves as a member of the Plant Food Safety Committee.
Physical Demand:
· Ability to lift up to 50 pounds.
· Ability to stand for long periods on hard surfaces.
· Ability to climb 60 feet.
Other Duties:
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Desktop Support Engineer
Information technology internship job in Orangeburg, SC
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Desktop Support Engineer
On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Orangeburg, SC.
Desktop Support Engineer
Job Details
Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.
POSITION DUTIES AND RESPONSIBILITIES:
Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.
Managing returns on warranted parts and systems
Packaging and shipping replacement parts to customers
Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers
May participate in development of information technology and infrastructure projects
Installing, supporting and troubleshooting approved desktop software
Performing planned maintenance, moves, adds and changes
Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)
Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel
Exercises judgment with defined procedures and practices to determine appropriate action
Creating and maintaining images for standard systems
Recommends hardware and software solutions, including new acquisitions and upgrades
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Uses skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures
Requires little day-to-day supervision
Ability to work on call after hours as required
Communicate effectively with multiple customers and co-workers. This includes the following activities:
Consulting with the Service Desk on support calls
Able to communicate highly technical information to both technical and non-technical personnel
Providing Case status updates to management and end-users
Providing phone support and diagnostics to remote customers
Participating in training programs designed to educate customers about basic and specialized applications
Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support
Desktop Support Engineer Mandatory Skills
Strong customer service skills
Reliability and a strong sense of responsibility
Ability to work independently and take ownership
Solid technical and analytical skills required
Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
Knowledge of supported Microsoft Windows operating systems
Experience with Active Directory administration
Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues
EDUCATION and/or WORK EXPERIENCE:
Associate's Degree or equivalent experience required
A+ Certification recommended, MCTS, MCITP, MCPD, MCM preferred, ITIL Certification preferred
2-4 years or more of related experience preferred
Desktop Support Engineer
Start Date
ASAP
Desktop Support Engineer
Assignment Length
6+ months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in
Word
format only.
IT - Clemson University - Computer Operator - Intermediate
Information technology internship job in Columbia, SC
Job Description
Computer Operator
Years of Exp: 06+Years
Work Type: C2C/W2
Duration:12 Months
The role supports federally mandated updates for the South Carolina Medicaid System. Responsibilities include performing monthly billing data extractions from SolarWinds and Excel, transforming data for billing, and automating as many tasks as possible. Additional duties include maintaining the executive dashboard and providing Tier 1 support for the BMC FootPrints ticketing system.
Daily Duties & Responsibilities
· Gather infrastructure data and update Excel spreadsheets for the MITS Billing department.
· Manage, update, and support the MITS interactive executive dashboard.
· Perform asset management tasks and assist with documenting processes in collaboration with the technical writer.
· Serve as Tier 1 support and act as a backup to the FootPrints Administrator.
· Work with the FootPrints admin to modify forms, workspaces, and develop FAQs.
· Communicate clearly in both written and verbal formats.
· Collaborate effectively with Clemson staff and contracted teams.
Required Skills
· Microsoft Excel
· Microsoft Power BI
· BMC FootPrints Ticketing System
· Collaboration
· Communication
Preferred Skills
Experience with software upgrades
Change management procedures
Release management processes
IT - Clemson University - Computer Operator - Intermediate
Information technology internship job in Columbia, SC
Computer Operator
Years of Exp: 06+Years
Work Type: C2C\/W2
Duration:12 Months
Summary
The role supports federally mandated updates for the South Carolina Medicaid System. Responsibilities include performing monthly billing data extractions from SolarWinds and Excel, transforming data for billing, and automating as many tasks as possible. Additional duties include maintaining the executive dashboard and providing Tier 1 support for the BMC FootPrints ticketing system.
Daily Duties & Responsibilities
· Gather infrastructure data and update Excel spreadsheets for the MITS Billing department.
· Manage, update, and support the MITS interactive executive dashboard.
· Perform asset management tasks and assist with documenting processes in collaboration with the technical writer.
· Serve as Tier 1 support and act as a backup to the FootPrints Administrator.
· Work with the FootPrints admin to modify forms, workspaces, and develop FAQs.
· Communicate clearly in both written and verbal formats.
· Collaborate effectively with Clemson staff and contracted teams.
Required Skills
· Microsoft Excel
· Microsoft Power BI
· BMC FootPrints Ticketing System
· Collaboration
· Communication
Preferred Skills
Experience with software upgrades
Change management procedures
Release management processes
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