Technical Support Analyst
Information technology internship job in Orange City, FL
Technical Support Analyst - 3-Month Contract (Orlando Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Orlando area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
Tech Support Specialist - Winter Springs, FL
Information technology internship job in Winter Springs, FL
Full-time Description
Responsibilities:
Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT.
Set up company-issued phones and other electronic equipment.
Asset manage company-issued IT equipment (phones, computers, printers, tablets).
Collaborate with IT to create company email accounts and troubleshoot login issues.
Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup.
Support administrative sites and functions.
Troubleshoot and resolve technology-related issues.
Perform additional tasks as assigned by management.
Job Requirements:
BA/BS degree or equivalent combination of education and experience.
Excellent organizational skills with strong attention to detail.
Good communication and problem-solving skills.
Salary Description $40,000 - $45,000 annually
Technical Support Specialist
Information technology internship job in Oviedo, FL
Product Support Technician Success Profile
*This role will be advertised as Technical support specialist but internally will be called Product support specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
INFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in Sanford, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
IT SUPPORT ANALYST I (Ocala, FL - Onsite Position)
Information technology internship job in Daytona Beach, FL
Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services
About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you.
Position Summary
The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience.
Key Responsibilities
Install, configure, and upgrade operating systems and business software
Set up and support computer hardware, monitors, network equipment, and peripherals
Troubleshoot and resolve hardware, software, email, network, and peripheral issues
Support users via centralized help desk and provide clear technical guidance
Document equipment repairs, installations, and removals
Train users on common business applications (e.g., Microsoft Office Suite)
Contribute to system planning, hardware/software recommendations, and procedures
Stay up to date on technology trends and make proactive suggestions
Maintain user confidentiality and adhere to company protocols
Qualifications
High school diploma or GED required
2+ years of experience in IT support or related field (or equivalent education and experience)
Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed
Valid Florida Class E driver's license and clean driving record
Strong understanding of computer hardware, networks, and business software
Experience supporting users in a professional IT environment
Excellent troubleshooting skills and ability to explain complex issues clearly
Strong organization, time management, and communication skills
Ability to work independently and manage overnight responsibilities effectively
Preferred Skills
Knowledge of server and network infrastructure
Experience with financial or healthcare IT systems
Familiarity with modern communication tools and ticketing systems
Why Join Us?
At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration.
Employee Benefits
15 days Paid Time Off (PTO)
8 Paid Holidays
Medical, Dental & Vision Insurance
Paid Life and AD&D Insurance
Employee Assistance Program (EAP)
Employee Recognition Programs
Corporate Discounts
401(k) Program
Employee Referral Bonus Program
Equal Opportunity Employment
Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.
Auto-ApplyIT Field Support Technician_Orlando
Information technology internship job in Winter Park, FL
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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UB57j8RV5T
Specialist III Biopharma Manufacturing Technical Support
Information technology internship job in Sanford, FL
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
The Role:
The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing.
Responsibilities:
* Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance.
* Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations.
* Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate.
* Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required.
* Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs.
* Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues.
* Assists with various audits and Facility walk throughs, responses, and corrections.
* Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones.
* Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs.
* Oracle SME, responsible for the population and maintenance product specific work definitions.
Quantitative Dimensions:
The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations.
Organizational Context:
The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
IT Hospital Contact Center Operator - Orlando Health - South Seminole - Full Time
Information technology internship job in Longwood, FL
Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. " Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care.
Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members.
Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma Successful candidates joining our TEAM will be eligible for: Outstanding Benefits with a 403(B) match for full and part-time employees.
Retirement Savings plan.
Paid Time Off plan.
Education Assistance programs; Tuition reimbursement, Student Loan repayment program, and Preferred Education Program.
Maternity leave; 4 weeks yearly.
Among many other benefit programs.
Benefits do kick in from day one! Position Summary The Telecommunications Operator processes high call volumes for both patient and internal departments.
Activities include outstanding customer service, moderate typing skills, ability to process codes and trauma calls quickly, processing Engineering and Clinical Engineering work requests and paging the necessary technicians.
Essential Functions Answers and processes a high volume of calls accurately, professionally and with a positive attitude.
Processes codes and trauma calls quickly and accurately.
Monitors various alarm systems in the work area to quickly and efficiently notify appropriate personnel when an active alarm is received.
Transfers callers to correct room, department or individual with a warm handoff.
Operated specialized computer systems/consoles to facilitate the rapid processing of messages, work orders and services requests.
Ability to read, interpret and follow processes, policies and procedures and other related documents.
Dispatches appropriate personnel by radio or paging system.
Delivers appropriate pages to physicians, on-call personnel and other Orlando Health employees as needed.
Familiar with HICS and able to function during emergency situations.
Initiates overhead pages accurately and professionally.
Maintains flexibility in work schedule in order to meet the needs of the departments 24/7 operations, including weekend and night shifts.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions Maintains current schedules of on-call personnel as appropriate.
Meets all Orlando Health mandatory and developmental requirements.
Assumes responsibility for professional growth and development and continuing education.
Education/Training High School graduate or equivalent.
Licensure/Certification None.
Experience Call Center, customer service experience preferred.
Auto-ApplyHelp Me Grow Specialist
Information technology internship job in Daytona Beach, FL
Full-time Description
The Help Me Grow Specialist is responsible for promoting the optimal developmental health of all children through community outreach and the facilitation of developmental screenings. This position actively participates in community events, engages with child care programs, and collaborates with community partners to raise awareness of Help Me Grow and improve access to screening services. The role requires strong communication, collaboration, and organizational skills to effectively support children, families, and community partners.
ESSENTIAL FUNCTIONS AND KEY TASKS
Enjoy a culture of high performance and continuous improvement.
Review and assess developmental health screening results.
Discuss results with caregivers and offer activities to further develop skills.
Escalate specified screening results to identified staff for exploration of additional support for the child.
Provide support and technical assistance to HMG program participants.
Document activities related to developmental screenings, follow up activities and outreach events in identified data system.
Expand awareness of the HMG program through education and promotion of program to families, child care programs and community partners.
See also All Staff Support Tasks.
KNOWLEDGE, SKILLS, AND ABILITIES
Competent skills in Microsoft Office.
Strong communication skills, both verbal and written.
Strong organizational skills.
Strong customer service skills.
Able to work collaboratively in a team environment.
Able to effectively prioritize tasks.
Requirements
REQUIRED SKILLSETS
Task/Judgment - Perform most tasks with limited supervision.
Independence/Expertise - Use independent thought for deviation from guidelines.
Service/Initiative - Occasional implementation of programs and procedures.
Supervision - Not developed in this set.
Agency Growth - Not developed in this set.
EDUCATION AND/OR EXPERIENCE
REQUIRED
An associate degree in early childhood education, child development or related field from an accredited university/college.
Minimum two years of experience working with children in an educational, child care, social services or related setting.
PREFERRED
Training and implementation of trauma-informed care, and strengthening families approaches.
Experience with guiding use of the Ages and Stages Questionnaire (ASQ)
WORKING CONDITIONS AND PHYSICAL DEMANDS
Physical demands and work environment characteristics described are representative; reasonable accommodations may be made to ensure individuals with disabilities can perform essential functions.
Regularly required to stand or sit for prolonged periods of time, walk, use hands and fingers to handle or feel; reach with hand and arms, climb and/or balance, stoop, kneel, crouch or crawl, talk and hear.
Must regularly lift and/or move up to twenty pounds, occasionally lift and/or move up to fifty pounds with assistance.
Telework will require internet speeds of 4Mpbs download/4Mpbs upload and working in the immediate geographical area.
Must have reliable transportation, minimum insurance coverage, a valid driver's license, and a clean driving record.
Occasional work may occur during non-traditional working hours, including evenings and weekends.
Will need a reliable mobile phone service for technology compliance requirements (i.e. multifactor authentication).
Specific vision abilities may include close vision and the ability to focus for prolonged periods of time.
Developmentally appropriate interactions with children may be required in the work environment.
CULTURE
Assumes Positive Intent
Is (Be) Effective
Chooses Responsibility
Delivers Excellent Customer Service
Embraces Fun
Finds the Solution that Best Helps the Child
Salary Description $19.92/hour
Dynamic PC Support Techician
Information technology internship job in Longwood, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Technical Support Specialist - Help Desk
Information technology internship job in Lake Mary, FL
JOB TITLE: Technical Support Specialist
POSITION OVERVIEW: At Kappa, our employees are our most treasured asset which is why we are looking for a dynamic and passionate follower of technology! We are looking for a customer service focused, professional Technical Support Specialist. The right candidate must love a challenge and constantly be looking for ways to improve themselves and the companies they work for.
The main responsibility of the Technical Support Specialist is to answer inbound support calls, create, manage and monitor service tickets, and provide the first level of support to all end-users in a timely manner while delivering great customer service. You will interact with our amazing clients routinely and possess the ability to work happily and promptly under minimal supervision. Our ideal candidate shall support clients' networked IT environments including hardware, servers, PCs, printers, firewalls, and software for a variety of diverse small, medium-sized and enterprise organizations. You should have the ability to adapt to different IT environments quickly, maintain good communication, smile, offer praiseworthy IT support, and attain comprehensive detailed documentation skills.
Customer service is number one at Kappa Computer Systems, supporting our clients with a confident and happy can-do attitude is priceless. Building invaluable relationships with our clients and the Kappa team is key to everyone's success.
TECHNICAL FUNCTIONS:
Understanding of Microsoft's core business applications 365, Sharepoint, Azure, Outlook and others
Update/restore/install and resolve any Windows OS PC problems and run diagnostics as necessary
Troubleshoot minor email issues with 365, Exchange and Outlook
Troubleshoot and repair PC software and hardware issues
Troubleshoot minor printing and networking issues
Troubleshoot and evaluate computer slowness and remediate
Troubleshoot and resolve Internet issues
Assist with user password resets, changes and updates
Work with and installing\reloading hard drives and other PC hardware
Responsible for managing new computer setups for clients
Reimage PC's by working with images
Anti-Virus and MDM management and support
iPad and mobile phone assistance
Assist with MFA issues and resets
RESPONSIBILITIES:
Support Triage
Answer inbound support phone calls and monitor support email and ticket portal for client support requests
Create support tickets, and manage the ticket process by assigning, tracking, routing, and redirecting problems to correct resources
Prioritize clients support requests in order of most urgent
Follow the ticket opening processes and communications to clients to ensure they are aware their request has been acknowledged
Triage support tickets to best resource to resolve the issue/ load balance tickets to techs for quickest resolution
Continually monitor ticketing system to ensure tickets are addressed quickly, reassigning tickets if needed to ensure a quick response to clients
Monitor alerts from all monitoring software's and assign or close tickets as needed
IT Service Tech Support
Provide the first level of support (within your wheelhouse and within the above technical functions list) to all end-users
Perform troubleshooting within a timely manner, by not spending more than 15-20 minutes on a ticket without further direction
Properly escalate tickets to the next level of support after 15-20, continue to follow up on ticket to learn how the issue was resolved
Use ticketing program to track all time and support resolutions
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and outages
Follow up with customers, provide feedback and see problems through to resolution
Must Document, document, document your service request details, resolution's, technical notes, passwords, end-user information and equipment
Very detail-oriented, self-reliant; with the ability to meet established deadlines
Other Skills
Strong client-facing, enthusiastic with good communication skills
Learn and use the available Kappa tools to better support our customers
Quick to respond to clients with an understanding approach, and a follow up to customers promptly
Successfully work on more than one issue at a time. Multitasking abilities is a must
Very detail-oriented, self-reliant; with the ability to meet established deadlines
Continue education and personal growth on subjects related to responsibilities
Must be client service oriented and believe in teamwork, collaboration, adaptability & initiative.
Possesses a drive to ensure clients success and satisfaction
Must possess a strong technical curiosity and continued desire to grow
Work independently with little instruction, and work tasks without much supervision
Have a great work ethic (Made a mistake? Own up to it and learn)
Willingness to get the job done right the first time
REQUIREMENTS:
Five years minimum experience in IT Field
Proven working experience in providing help desk support
Ability to multi-task and adapt to changes quickly
Background check
Good driving record
Drug testing
Flexible occasional nights, holidays and after- hours
On-call rotation required
Degree in IT is preferred
In- office position, company shirts required
WHAT IS IN IT FOR YOU?!?
Competitive pay
Retirement plan with 3% company match
Health benefits
Time off and paid holiday benefits
Enjoy your birthday off
Mileage reimbursement
Company outings
All the office snacks you can eat
Work/life balance with a focus on a 40-hour workweek
Technology training and certifications
Fun work environment, Kappa is rated "Best Places to Work" 5 years in a row!
ADDITIONAL INFORMATION:
Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.
Applicants selected will be subject to a criminal, employment, and motor vehicle background check.
IS&S Support Center Analyst
Information technology internship job in Lake Mary, FL
At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription.
Job Description
This position provides remote technical support for various hardware and software
applications across the enterprise.
This position is the initial customer contact for issues within the organization and provides support as a mentor for the Support Center Analyst. Role model and
demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Provide technical
support via phones and/or other media as required.
Complete and
document all calls in the form of Service Tickets.
Escalate and
monitor tickets through IS&S support layers to issue resolution. Dispatch
vendors or division contacts as required for on-site repairs.
Analyze and
determine the magnitude of incidents and escalate to management any identified
trends affecting our customers to reduce overall incidents to customers.
Assist with the
training and development of other team members.
Perform select
advanced level functions under the direction of an Operational Analyst.
Clearly
communicate technical analysis and resolution through written documentation
within knowledge base.
Perform
Administrative division support (SAP) requests for new equipment and users
account needs.
Must be able to
perform the essential functions of this position with or without reasonable
accommodation.
Qualifications
Minimum Position Qualifications:
1 year + Support
Center Analyst experience.
Strong customer
service background.
Excellent
communication and presentation skills to effectively communicate information to
customers and to all levels within the organization.
Must be able to work
a 8 hour shift between 8am-8pm and weekends when required.
Additional Information
OTHER SKILLS THAT APPLY:
Diplomacy
Professionalism
Filing
Organizing
Planning
Multi-tasking
Prioritizing
Proof Reading
Problem-Solving
Mail Merge
Reporting
Confidentiality
All your information will be kept confidential according to EEO guidelines.
Desktop Support Technician(Automotive)
Information technology internship job in Winter Park, FL
Job Description
Desktop Support Technician - Holler-Classic Family of Dealerships
Holler-Classic Family of Dealerships, an
Automotive News
Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart - Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. The perfect candidate will be based in our Group's home office in Winter Park (conveniently located off Lee Rd. exit on I-4).
As a Desktop Support Technician, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful, growing team and continue to drive home the culture of success that has been built over nearly nine decades.
Duties and Responsibilities include, but are not limited to, the following:
· Provide technical support for desktops, laptops, and mobile devices (primarily Windows environment, with some mac OS and Android endpoints)
· Set up and troubleshoot hardware: monitors, docking stations, printers, and peripherals
· Install, configure, and maintain software applications and operating systems
· Support business specific software applications, such as:
o DMS - Auto/Mate, Reynolds & Reynolds
o F&I Menu - Darwin
o Service Lane Technology - xTime, my Kaarma, TruVideo
o Quickbooks
o Marketron
· Provide support for Microsoft 365 (Outlook, Teams, Word, Excel, etc.)
· Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
· Manage user accounts and permissions in Active Directory/Azure AD
· Use remote support tools to assist users at Company's 16+ locations
· Document issues and resolutions in a ticketing system
· Assist with device imaging, deployment, and inventory management
· Support employee onboarding and offboarding (equipment setup, access provisioning)
· Enforce security best practices (MFA, secure password policies, device encryption)
Additional duties,
as assigned by management
Requirements:
Minimum of two years of prior desktop support experience
Strong communication skills with the ability to support users from entry-level to C-suite (via phone, email/chat, or in person)
Ability to lift up to 50 lbs.
Willingness to serve in on-call rotation (typically one weekend per month)
Benefits:
401(k) & 401(k) Matching
Employee Assistance Program
Health Insurance
Dental Insurance
Vison Insurance
Life Insurance
Flexible Spending Account
Paid Time Off After 6 months
Referral Program
Associate Discount Program
Supervisory Responsibilities
None
Job Type:
Full-Time
Schedule:
Ability to work a flexible schedule
Pay:
$19-$23/hr
Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.
********************************************************************************************
IT ERP Administrator
Information technology internship job in Daytona Beach, FL
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
The ERP Administrator/Technical Analyst is responsible for the administration, support, and enhancement of enterprise ERP systems, primarily IFS and Dynamics AX. The analyst will manage system updates, disaster recovery planning, data migration, and package delivery, while also supporting Linux and Windows server environments. The position involves cross-functional collaboration to analyze, design, test, and implement ERP solutions across business areas such as inventory, costing, manufacturing and accounting. Responsibilities include conducting audits, coordinating upgrades, and resolving complex infrastructure issues.
**Essential Duties and Responsibilities** may include the following. Other duties may be assigned.
+ ERP administration, troubleshooting and user support (IFS, Dynamics AX, Etc...)
+ Service updates
+ Disaster recover planning and testing
+ Package and delivery management
+ Data migration
+ Linux and Windows server patching and upgrades
+ Linux and Kubernetes experience
+ SQL and/or PL/SQL experience
+ Oracle DB experience a plus
+ Internal and external server audits
+ General ERP knowledge of inventory, costing, manufacturing, and accounting a plus
+ Conducts analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., IFS, Dynamics AX, etc...) across functional areas
+ Develops test plans and protocols for evaluation of system performance
+ Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes
+ Develops conversion and system implementation plans
+ Recommends changes in development, maintenance and system standards
+ Coordinates system upgrade activity
+ General Support - The position will have support responsibilities specific to the most complex network / infrastructure problems. Support will require troubleshooting malfunctions of network hardware and software applications, and security systems to resolve operational issues and restore services.
+ Good communication skills, written and verbal
+ Responds to emergencies as needed
+ Daily availability to include evenings and weekends when necessary to reach goals and deadlines.
**Computer Skills:**
+ Specialist knowledge and in-depth experience with the following applicable system:
+ ERP (IFS, Dynamics AX, etc...)(
+ Linux OS
+ Windows OS
+ SQL or PL/SQL
+ Oracle DB
+ Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.)
+ Support ticketing systems, change control methodologies and their importance to ITIL best practices
+ IT security concepts and best practices (e.g. Microsoft, Cisco, etc.)
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or Experience:**
Bachelor's degree (B.S.) from four-year college or university in related field and/or 5+ years of directly related experience and/or training; or equivalent combination of education and experience.
**_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_**
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
Technical Support Specialist
Information technology internship job in Altoona, FL
Job Description
JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.
Roles/Responsibilities:
Analyze operational and training data to assess performance and identify areas for improvement.
Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
Develop instructional materials and deliver presentations to large, diverse audiences.
Operate computer-based systems for simulation, analysis, and reporting.
Apply knowledge of Navy operational and administrative directives and procedures.
Required Skills and Education:
Bachelor's degree preferred.
3 to 5 years of relevant experience required.
Strong analytical, communication, and presentation skills.
Familiarity with Navy systems, tactics, and operational environments.
Security Clearance:
Secret with the ability to obtain TS
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:
Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.
PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
Desktop Support Technician(Automotive)
Information technology internship job in Winter Park, FL
Desktop Support Technician Holler-Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. The perfect candidate will be based in our Groups home office in Winter Park (conveniently located off Lee Rd. exit on I-4).
As a Desktop Support Technician, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful, growing team and continue to drive home the culture of success that has been built over nearly nine decades.
Duties and Responsibilities include, but are not limited to, the following:
* Provide technical support for desktops, laptops, and mobile devices (primarily Windows environment, with some mac OS and Android endpoints)
* Set up and troubleshoot hardware: monitors, docking stations, printers, and peripherals
* Install, configure, and maintain software applications and operating systems
* Support business specific software applications, such as:
o DMS Auto/Mate, Reynolds & Reynolds
o F&I Menu Darwin
o Service Lane Technology xTime, my Kaarma, TruVideo
o Quickbooks
o Marketron
* Provide support for Microsoft 365 (Outlook, Teams, Word, Excel, etc.)
* Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
* Manage user accounts and permissions in Active Directory/Azure AD
* Use remote support tools to assist users at Companys 16+ locations
* Document issues and resolutions in a ticketing system
* Assist with device imaging, deployment, and inventory management
* Support employee onboarding and offboarding (equipment setup, access provisioning)
* Enforce security best practices (MFA, secure password policies, device encryption)
* Additional duties, as assigned by management
Requirements:
* Minimum of two years of prior desktop support experience
* Strong communication skills with the ability to support users from entry-level to C-suite (via phone, email/chat, or in person)
* Ability to lift up to 50 lbs.
* Willingness to serve in on-call rotation (typically one weekend per month)
Benefits:
* 401(k) & 401(k) Matching
* Employee Assistance Program
* Health Insurance
* Dental Insurance
* Vison Insurance
* Life Insurance
* Flexible Spending Account
* Paid Time Off After 6 months
* Referral Program
* Associate Discount Program
Supervisory Responsibilities
* None
Job Type:
* Full-Time
Schedule:
* Ability to work a flexible schedule
Pay:
* $19-$23/hr
Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.
********************************************************************************************
Spring 2026 Software Engineering & Innovation Intern
Information technology internship job in Longwood, FL
Requirements QUALIFICATIONS
Actively pursuing a degree in Computer Science, Software Engineering, or related technical field.
Experience with or strong interest in backend development using C# and Python.
Familiarity with REST APIs, cloud services, or AWS basics preferred.
Eagerness to explore AI, automation, and modern cloud-native architecture.
SOFT SKILLS
Inquisitive, self-motivated, and comfortable navigating ambiguity in emerging tech landscapes.
Able to synthesize technical findings clearly in writing or visual formats.
Strong collaborator with good time management and attention to detail.
Tech Support Field Technician
Information technology internship job in Altamonte Springs, FL
Job DescriptionDescription:
RoyPow USA is seeking a highly skilled Tech Support technician to join our team. In this role, you will be responsible for providing technical support and assistance to customers.
Providing technical on-site support and training to customers experiencing issues with their lithium batteries.
Troubleshooting technical issues and working to resolve them in a timely manner.
Maintaining accurate and up-to-date records of customer interactions and technical support requests.
Assisting with product installation and maintenance as needed.
Requirements:
Must be willing to travel within the US (all expenses will be Covered by the Company)
Some technical support experience
Strong problem-solving and troubleshooting skills
Excellent communication and customer service skills
Familiarity with lithium batteries (Preferred)
Associates degree in relative field (Preferred)
Bilingual in English and Chinese (Preferred).
Benefits:
Medical
Vision
Dental
PTO
401(K)
401(K) Match
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Compensation Package:
Bonus opportunities
Schedule:
8 hour shift
Monday to Friday
Experience:
Technical support: 1 year (Required)
Hardware Repair: 1 year (Required)
RoyPow provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, benefits, job training, terminations or any other condition of employment. RoyPow is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At RoyPow we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process, then please inform HR team.
Requirements:
IT systems administrator
Information technology internship job in Apopka, FL
Job DescriptionDescription:
We are seeking a versatile and detail-oriented Systems Administrator to support our organization's digital collaboration platforms and end-user hardware/software environment. This hybrid role is responsible for the administration, customization, and maintenance of our SharePoint environment, while also delivering hands-on support for PC hardware, software, and peripherals.
The IT systems administrator will collaborate closely with the IT manager, the HR manager, and other internal
stakeholders and certain third-party vendors to contribute to the development and implementation of IT
support that aligns with business objectives. This position is ideal for a motivated individual with 3-5 years of experience in progressive IT support
disciplines.
Duties and Responsibilities
• Focused attention on Corporate SharePoint creation, maintenance, and development in conjunction
with the IT Manager, the President, and the Business Unit Leadership.
• Provide Administration in the Microsoft Azure environment and On-Prem AD Support.
• Create and Provide Troubleshooting using PowerShell scripting.
• Create and develop Custom Programming and Scripting, as needed.
• Work closely with business units to gather requirements and implement custom SharePoint solutions.
• Monitor site usage and performance, troubleshoot issues, and ensure data integrity.
• Manage user access and security in compliance with IT policies.
• Develop and maintain documentation and training materials for end-users.
• Troubleshoot end-user issues and needs and communicate these issues within the Helpdesk Ticketing
application.
• Strong Collaboration with IT Team and other business groups for strategic planning and task execution
promptly, and the ability to ask pertinent questions.
• Assist and Support the IT Team for Organization Communication and Documentation.
• Build and manage construction project sites, integrating drawing libraries, RFIs, submittals, meeting
minutes, safety logs, and other key documentation.
• Develop workflows and automations using Power Automate to improve approval processes and field office
communication.
• Control user access, permissions, and versioning across internal teams, subcontractors, and external
consultants.
• Provide training to project managers, engineers, and field staff on SharePoint tools and best practices.
• Build and configure project-specific SharePoint sites with drawing libraries, RFI logs, submittals, safety
reports, and closeout documentation.
Integrate SharePoint workflows with Autodesk Construction Cloud (ACC) for centralized project data
and document control.
• Support project teams in syncing and migrating files between SharePoint, ACC, and Bluebeam as
needed.
• Report to the IT Manager for daily activities, tasks, and projects
Requirements:
Technical Experience (2 Years Hands-On):
• SharePoint administration, site/page development, and SharePoint Online support
• Azure AD and Microsoft 365 ecosystem administration
• Intermediate PC hardware knowledge, including repair, configuration, and troubleshooting
• PowerShell programming and scripting for automation and administrative tasks
• Intermediate programming and application development experience
Communication Skills:
• Strong verbal communication in person and over Teams
• Professional, concise written communication via email
• Ability to explain technical issues clearly to both technical and non-technical users
Technical Support & Troubleshooting Expertise:
• Provide Level 1 technical support for desktops, laptops, printers, and peripheral devices
• Set up new hardware, manage software installations, and facilitate user onboarding/offboarding
• Troubleshoot hardware and software issues onsite and remotely
• Maintain and track IT asset inventory; perform routine workstation maintenance
• Support remote users using tools such as RDP, TeamViewer, and similar platforms
• Troubleshoot and support vendor-supported applications
Critical Thinking & Problem-Solving:
• Ability to prioritize multiple requests quickly and effectively
• Skilled at translating technical concepts into layman's terms
• Proven ability to define and execute a wide range of tasks and requirements
• Strong situational awareness across company, departmental, and individual needs
Customer Service Excellence:
• Install, configure, and maintain Windows operating systems and standard business applications
• Demonstrated record of outstanding customer service and end-user support
• Highly collaborative team member with the ability to work independently
• Skilled in guiding end-users through workflows and technical processes
• Displays a pleasant, professional demeanor
• Demonstrates dedication, strong work ethic, enthusiasm, and determination
• Ability to work onsite Monday-Friday, 8 a.m.-5 p.m., with occasional after-hours work as needed
Education & Experience:
• Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 2+ years of SharePoint administration experience (SharePoint Online preferred)
• 2+ years in desktop support, helpdesk support, or similar technical roles
Technical Proficiencies:
• SharePoint Online, OneDrive, Teams, and the broader Microsoft 365 ecosystem
• PowerShell scripting for SharePoint, user administration, and automation tasks
• Experience with Power Automate and Power Apps (preferred)
• Windows 10/11, Office 365, Azure, and Active Directory
• Networking fundamentals, printing systems, and endpoint security technologies
Soft Skills:
• Excellent troubleshooting and communication abilities
• Strong task and workload management skills
• High attention to detail and commitment to accurate documentation
• Comfortable working both independently and as part of a team
Preferred Certifications (Optional):
• Microsoft Certified: SharePoint Administrator Associate
• CompTIA A+, Network+, Security+, or equivalent
Working Conditions:
• Standard office hours with periodic after-hours support for maintenance or emergencies
• Ability to lift up to 50 pounds for hardware installation or moves
• Onsite presence required based on organizational needs
INFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in Titusville, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location: