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Information technology internship jobs in District of Columbia - 461 jobs

  • Information Technology Professional (IT Support) (Washington)

    Us Navy 4.0company rating

    Information technology internship job in Washington, DC

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $59k-85k yearly est. 1d ago
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  • IT Infrastructure Intern

    Conference of State Bank Supervisors (CSBS 3.7company rating

    Information technology internship job in Washington, DC

    Unlock Your Potential with the CSBS Summer Internship Program For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight. Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation. This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided. If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact. Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career! Values Instilled Behaviors for Excellence (VIBE) At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds! Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! Intern Position Summary The IT Infrastructure Operations Intern will work with the Director, Infrastructure Engineering, serving as a technical resource on multiple projects at the CSBS. The candidate will assist the Enterprise Infrastructure team with support tasks such as: end-user support (assisting helpdesk if necessary), Microsoft M365 Office applications and services, end user hardware & software, mobile devices, conference room audio visual solutions, and Amazon Web Services environment. The candidate may also evaluate new technology solutions, perform market research, best practices study, Proof of Concept development, solution comparison matrix analysis, assist with compliance remediation, assist with systems assessments and remediation as well as work with Engineers on solution implementation. Essential Functions Assist with M365 environment and end-user support. Develop and maintain solutions. Utilize generally accepted best practices for documenting code. Participate in Requirements Review and technical presentations. Work effectively with contractors and outsourcers providing technology services to CSBS. Develop and make presentations to non-technical stakeholders. Create and run scripts designed to either pull or update data experience with PowerShell Provide compliance remediation within the Infrastructure Operations environments. Document processes and procedures. Update/modify group policies for testing. Education and Experience Currently pursuing a degree in Computer Science, Information Technology (IT), Cyber Security, Data Analytics, or a related field. Coursework prerequisites: Windows Server Administration, Fundamentals of Networking, or similar. Knowledge, Skills, and Abilities Excellent written and verbal communication skills. Ability to manage multiple tasks and projects with attention to detail and timelines. Ability to collaborate effectively with diverse teams, including data stewards, IT staff, and other stakeholders. Knowledge of the intersection of information technology and state financial regulation. Ability to identify patterns and generate actionable insights. Requirements Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts. Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures. Candidate must be in the DC area and able to work in the CSBS office as needed. Compensation at CSBS At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers. Sponsorship Please note that CSBS is not able to provide employment sponsorship for this position.
    $35k-49k yearly est. 2d ago
  • Intern - Economic Security and Technology Department (Spring 2026)

    Center for Strategic and International Studies 4.4company rating

    Information technology internship job in Washington, DC

    JOB SUMMARY: The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity. Over the years, it has grown to be one of the largest organizations of its kind, with a staff of some 250 employees, including more than 120 analysts working to address the changing dynamics of international security across the globe. CSIS's Economic Security and Technology Department (EST) is a center of excellence for strategic insights and policy solutions for the United States and its partners to promote economic dynamism and sustain technological advantages essential to their growth, security, and global influence. The Department focuses on areas shaping global technology and commercial competition and their role in national security-economic policies related to trade, investment, intellectual property, and innovation; advanced and strategic technologies such as Artificial Intelligence (AI), semiconductors, digital, quantum, and cybersecurity; energy security and climate, as well as economic relations with China and with partners. It has launched a number of integrative products such as its signature Tech Edge Report, country economic security studies, and the Back-and-Forth series. Position Overview The Economic Security and Technology (EST) Department at the Center for Strategic and International Studies (CSIS) is seeking a highly motivated intern to support our research on U.S. economic security, technology competitiveness, and U.S. economic relations with third countries. This position offers hands-on experience in data analysis and policy writing on a wide range of issues within one of CSIS's most dynamic departments. The intern will assist in collecting and cleaning economic datasets as well as drafting policy memos relevant to the department's research products, Betting on America podcast, and senior staff speaking engagements. The ideal candidate is organized, creative, and proactive, with strong writing and data manipulation skills and an interest in U.S. technology policy, global trade and finance, and geopolitics. This internship provides a unique opportunity to work at the intersection of international economic and technology issues while learning about the broader mission and work of CSIS. The hired candidates will be paid hourly, commensurate with experience ($18.00/hour for current undergraduate hires, $19.00/hour for hires with a bachelor's degree, and $20.00/hour for hires with a master's degree). ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential functions may include, but are not limited to the following: * Support all day-to-day research activities of the EST Front Office * Support data collection, cleaning, and analysis on economic and technology trends using Excel and other programs (e.g., Flourish) * Compile literature reviews on macroeconomic, technology, and industrial policy topics * Develop memos in preparation for bi-weekly Betting on America podcast episodes on U.S. technology competitiveness and for senior staff speaking engagements * Collaborate closely with fellow interns and research staff on time-sensitive assignments and other departmental initiatives KNOWLEDGE, EDUCATION, AND EXPERIENCE: * Must hold a bachelor's degree; progress towards a master's degree, or a master's degree, is a plus. * Must have prior research experience, which may include academic coursework, in at least one - preferably both - of the following areas: o International trade and finance o U.S. technology and innovation policy * Some prior experience using Excel (e.g., pivot tables, charts, simple formulas), including through coursework or past internships, is required. Familiarity with at least one statistical and data analysis software (e.g., Python, R, Stata) for tasks like data cleaning is preferred * Must have excellent English-language writing and research skills and be detail-oriented under pressure * Should be a critical and creative thinker who thrives in an independent working environment with tight deadlines. Proactive problem solving, proper time management skills, and the ability to brief staff in an effective and concise manner are essential * Must be able to work in-person at the CSIS office with the ability to work from home occasionally if needed * Must be able to function well as part of a friendly, small, and close-knit team. The ability to communicate efficiently and effectively is necessary * Preference will be given to candidates who are able to complete an in-person, 6-month, full-time internship. PHYSICAL REQUIREMENTS AND WORK CONDITIONS: The physical demands are representative of those that must be met by an employee working in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The noise level in the work environment is usually moderate. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Equal Opportunity Employer. HOW TO APPLY: Applications will be considered on a rolling basis. Interested applicants should submit a single combined PDF of their resume, cover letter, writing sample (3-5 pages) on a relevant topic, and one professional reference. Applications that do not meet these requirements will not be considered. Please note that an additional writing assessment may be requested. Applications should be submitted via careers.csis.org. Please do not submit additional materials (references, transcripts) etc. These will be requested if needed during the interview process. To submit an application for this position, click the "Apply" button below, and you will be redirected to our secure recruitment portal. For more information about the CSIS Economic Security and Technology Department, please visit economic-security-and-technology.
    $18-19 hourly 3d ago
  • Patent Prosecution Attorney - Software & Tech

    Vanguard-Ip

    Information technology internship job in Washington, DC

    A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law. #J-18808-Ljbffr
    $74k-106k yearly est. 1d ago
  • HELP DESK TECHNICIAN

    Reliant Technology 3.7company rating

    Information technology internship job in Washington, DC

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 and Development Level 2 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. The Help Desk Technician provides Tier I and Tier II technical support to end users in support of mission-critical government systems. This role is responsible for responding to user incidents and service requests, troubleshooting hardware and software issues, and documenting resolutions within the service management system. The Help Desk Technician ensures timely, professional customer support while adhering to established procedures, service level agreements (SLAs), and security requirements in a cleared environment. This position is contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier I and Tier II technical support for end users, resolving incidents related to hardware, software, and system access. * Receive, log, track, and manage service tickets in accordance with established ITSM processes and SLAs. * Diagnose and troubleshoot technical issues, escalating unresolved or complex problems to higher-tier support as appropriate. * Communicate clearly and professionally with users regarding issue status, resolution steps, and follow-up actions. * Document incident resolutions, troubleshooting steps, and knowledge articles to support continuous improvement. * Support account management activities, including password resets, access requests, and basic system configuration. * Ensure compliance with security policies, procedures, and operational standards when handling user requests. Minimum Education and Qualifications - Journeyman Level: * Education: * Bachelor's degree in Information Technology, Computer Science, or a related field * Required Experience: * Minimum of 5+ years of experience providing customer support, technical troubleshooting, and service ticket management. * Experience supporting users in an IT service desk or help desk environment. * Strong customer service, communication, and documentation skills. * Preferred Experience: * CompTIA A+ * CompTIA Network+ * ITIL Foundation or equivalent certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $54k-94k yearly est. 6d ago
  • IT Support Specialist

    Enlightened Inc. 4.1company rating

    Information technology internship job in Washington, DC

    The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices. Receive shipments, Scan all assets into the Asset management Tool. Store in appropriate designated locations. Move/Retrieve assets marked for disposal. Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed. Deliver received devices to end users/groups. Participate in Imaging End points and PC Replacement activities. All other related duties as assigned. Daily Operations Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s Issue and/or Deliver Assets to customer Degauss Operations Assist with receiving Assets to be Surplussed Scan Assets into ITAM Tool Remove Storage Devices from Asset and Label appropriately Degauss Storage device as required per SOP PC Replacement Operations: Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required. Reporting: Provide reports as needed
    $43k-62k yearly est. Auto-Apply 60d+ ago
  • 601006-082:Summer Intern, IT-Data and Analytics

    Dc Water and Sewer Authority 4.6company rating

    Information technology internship job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title:Summer Intern, IT-Data and AnalyticsJob Code:A0098Supervises Directly:NoNew or Revised:Revised,Regular or At-Will:At-WillDate Last Revised:12/23/2025Exempt or Non-Exempt:Non-ExemptCompensation Approval Signature: Union/ Non-Union:Non-Union Division: Department Information Technology IT-Data and Analytics INTERNCost Center Code: 601006Grade:INTERNEssential Position:NoReports To:Senior Program Manager, Data and AnalyticsEEO Code:Administrative SupportWork FormatHybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Summer Intern, IT-Data and Analytics will support data engineering and data science projects by developing Python applications and SQL scripts. This intern will work with large datasets, helping to develop analytical tools and performing data analysis. Essential Duties & Responsibilities: As a summer Intern, we will provide you with: * A real-world experience on exciting projects * Connections with recent college graduates and our company leaders * Performance of assignments under the direct supervision of a department lead * Performance of other work-related duties as needed Your essential functions include, but are not limited to: * Develop Python apps or SQL scripts to support data engineering and data science projects. * Assist in processing and analyzing large data sets to derive insights. Supervisory Responsibilities: Not applicable Key Working Relationships: Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience:Experience using Microsoft Excel for data analysis, including working with formulas, creating spreadsheets, and summarizing data.Minimum Education Requirements:Must be currently enrolled fulltime in an undergraduate or graduate program Must have at least 30 credit hours complete Must have a minimum 3.0 grade point average Required Skills:Strong skills in Data Engineering, Data Science, Python programming, SQL development, and analytics.Required Licenses & Certifications:Not appliable Required Languages:EnglishPhysical Requirements: General office conditions Preferred Skills & Qualifications Preferred Experience:Graduate student with a bachelor's degree in computer science or data science Rising senior with experience in data engineering and data science.Preferred Education Requirements:Preferred Majors: Computer Science, Data SciencePreferred Skills:Familiarity with Machine Learning and Artificial Intelligence (AI). * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.
    $45k-60k yearly est. Auto-Apply 20d ago
  • IT Intern Summer 2026

    Investment Company Institute 3.6company rating

    Information technology internship job in Washington, DC

    We are seeking a motivated, tech-savvy intern with a passion for artificial intelligence (AI) and emerging technologies to join our IT department. Over a two month period from June-July, this internship will offer hands-on experience in a dynamic environment, supporting day-to-day IT operations and contributing to technology and AI-related projects. The ideal candidate is eager to learn, detail-oriented, and excited to explore how AI can enhance productivity, automation, and user experience across the organization. MAJOR DUTIES AND RESPONSIBILITIES Provide technical support to staff for hardware, software, and network issues. Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment. Help manage user accounts, permissions, and access controls. Support the IT team in troubleshooting and resolving helpdesk tickets. Participate in system upgrades, software installations, and cloud service initiatives. Document IT procedures and maintain inventory and knowledge base records. Collaborate on IT projects involving automation, AI tools, and data analytics, such as: Exploring use cases for Microsoft Copilot, Power Automate, or other AI assistants. Assisting in data collection and analysis to support AI-driven insights or dashboards. Contributing ideas for improving IT processes using AI or machine learning concepts. MINIMUM JOB REQUIREMENTS Knowledge, Skills, and Abilities Basic understanding of computer systems, networks, and troubleshooting techniques. Curiosity about AI technologies, automation, and digital transformation. Familiarity with Windows and/or mac OS environments. Strong analytical, communication, and problem-solving skills. Ability to work independently and collaboratively in a team environment. Education & Experienc e Currently pursuing an undergraduate degree in Computer Science, Information Technology, Data Science, or a related field. Coursework or personal projects involving AI, automation, or programming are a plus. Based in Washington, DC, ICI is conveniently located next to McPherson Square Metro station. This opportunity is hybrid with a maximum of three days in the office per week. To learn more about ICI, visit ************ To be considered for the internship, please provide your resume and transcript. ICI is an Equal Opportunity Employer that values diversity in the workplace.
    $29k-43k yearly est. Auto-Apply 60d+ ago
  • IT Specialist(Data Lakehouse Architect)

    Washington D.C 4.5company rating

    Information technology internship job in Washington, DC

    General Job Information We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department (********************** Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.) Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values: We look forward to reviewing your candidacy, be well and good luck! Job Summary This position is located in the Department of Health (DC Health) within the Office of The Director, Office of Information Technology (OD-IT). DC Health promotes health, wellness, and equity across the District, and protects the safety of residents, visitors, and those doing business in the nation's capital. DC Health believes that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. Integral to this role is a strong commitment to diversity, equity, and inclusion. The IT Specialist (Data Lakehouse Architect) is a Senior IT Specialist responsible for designing, documenting, upgrading, and enhancing an enterprise platform that can centrally store data (structured, un-structured, and semi-structured) from various critical applications, and systems for analysis and decision-making. The role requires hands-on experience with data ingestion, extraction, transformation, and loading (ETL), CI/CD pipelines, containerization, and Infrastructure-as-Code, as well as knowledge of IAM policies, security controls, data and cloud governance. The incumbent candidate for this position will have the unique opportunity to lead data lakehouse assessment, planning and development activities for the DC Health, working under the general direction of the Chief Information Technology Officer (CITO) and working closely with stakeholders to troubleshoot and resolve system issues affecting data access, integrity, performance, security and storage, and recommends integration architecture upgrades to improve data availability, recovery, and future systems resilience within the District. Major Duties and Responsibilities Incumbent serves as an IT Specialist, with primary responsibility for designing, documenting, upgrading, and enhancing enterprise data models to support critical applications and services. This role involves ensuring adherence to government laws and regulations, safeguarding information and computer systems, and troubleshooting and resolving application and integration-related issues. The role also involves defining infrastructure for application design and integration cloud-based systems, confirming application architecture capability and flexibility to support high availability web/cloud applications, and improving application architecture by evaluating emerging technologies and their applicability to business goals and operational requirements The incumbent also contributes to strategic plans, prepares action plans, implements production and quality standards, and collaborates with senior management to understand information requirements and prioritize development tasks. Additionally, the Application Developer/Integration Architect defines infrastructure for application and integration design, confirms application capability, and improves architecture by evaluating and implementing emerging technologies. Qualifications and Education Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers. 3. Oral Communication - Expresses information to individuals or groups effectively. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information. AND Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression. Licenses and Certifications None required. Preferred Qualifications: Certified DevSecOps Professional (AWS & Azure) Working Conditions / Environment The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Other Significant Facts Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health. Tour of Duty: Monday - Friday 8:15am - 4:45pm Area of Consideration: Open to the Public Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service Term Appointment (not to exceed 13 months) Pay Plan, Series and Grade: CS-2210-14 Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency fee (dues) through direct payroll. Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: * (a) Criminal background check; * (b) Traffic record check (as applicable); * (c) Consumer credit check (as applicable); * (d) Reasonable suspicion drug and alcohol test; and * (e) Post-accident or incident drug and alcohol test. Residency Requirement:(if applicable) If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
    $150k yearly 13d ago
  • IT Governance SME

    Dynanet Corporation

    Information technology internship job in Washington, DC

    Full-time Description Job Title: IT Governance SME Job Type: Full-time Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates Dynanet Corporation Overview: Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company's efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology - it's a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future. About the Role: The IT Governance SME is responsible for strengthening strategic IT governance and investment oversight across the customer's portfolio of technology systems (approximately 50 applications/150 systems). This role focuses on aligning technology initiatives with the customer's mission and strategic goals, optimizing compliance with system development lifecycle best practices, ensuring cost effectiveness, and implementing integrated risk management frameworks. The SME will develop and drive use of analytics to enhance decision-making and program outcomes while serving as the enterprise project management office focal point. This position requires expertise in federal IT governance frameworks, portfolio management, and enterprise architecture to support the customer Tech's transformation to a federated technology ecosystem. Requirements Roles & Responsibilities: Strategic IT Governance & Investment Oversight: Strengthen strategic IT governance frameworks that align technology initiatives with the customer's mission and federal priorities Ensure 100% of IT investments and projects are reviewed for alignment with the customer's strategic goals Monitor that at least 90% of projects deliver measurable outcomes within planned scope and timeline Optimize compliance with system development lifecycle best practices across all technology initiatives Implement integrated risk management frameworks for portfolio-wide technology investments Support governance frameworks that drive technology delivery rather than impede progress Enterprise Portfolio Management Office: Serve as enterprise project management office, evaluating IT infrastructure for efficiency and rational enterprise architecture Provide unified enterprise portfolio management approach reflecting and overseeing all projects to ensure alignment and reduce duplication Manage portfolio of 50+ applications and 150+ systems with approximately 1-5 interfaces/integrations per system Lead agile project planning, execution, and delivery, integrating with tools for full lifecycle visibility Modernize enterprise performance lifecycle, risk management framework, and compliance governance support Expand adoption of agile methodologies 100%, targeting 20% increase in sprint velocity and 15% reduction in project cycle times Data Analytics & Decision Support: Develop and drive use of analytics to enhance decision-making and program outcomes Create Executive Dashboard with real-time data, trend analysis, and recommendations Deliver real-time dashboards with 99% data accuracy to support timely and informed CIO-level decision-making Extract and normalize data from diverse sources to build comprehensive portfolio insights Provide data-driven insights to guide IT investment budgeting and strategic planning Support meaningful Capital Planning and Investment Control (CPIC) process through analytics Enterprise Architecture Management: Lead the development, maintenance, and alignment of the agency's Enterprise Architecture (EA) Create and update documentation across all FEAF reference models (PRM, BRM, DRM, ARM, IRM, SRM) Ensure compliance with FEAF standards and establish performance reporting structures Foster stakeholder engagement and provide expert guidance to support strategic planning Maintain 80% up-to-date EA documentation with timely performance reports and actionable insights Support informed decision-making and continuous improvement through architecture governance FITARA & Compliance Management: Process approximately 110+ FITARA reviews annually with peak periods of 42 requests (Jun-Aug) and off-peak of 12 requests (Oct-Dec) Conduct FITARA reviews and provide feedback to ensure compliance with federal IT acquisition requirements Support system registrations (approximately 19 annually) and software assessments (10+ annually) Coordinate Analysis of Alternatives processes (3-10 annually) to support technology decision-making Ensure compliance with federal standards including FISMA, FedRAMP, Clinger-Cohen Act, NIST Standards, and DOGE requirements Performance Monitoring & Reporting: Develop and maintain performance metrics and KPIs for IT portfolio management Create dashboard reporting capabilities (3-30 reports annually) to track portfolio performance Support Technical Board Reviews including Sprint Reviews/Demos (55+ annually), Project Initiation Reviews, and Production Readiness Reviews Provide regular portfolio status reporting to senior leadership and stakeholders Monitor and report on customer satisfaction improvements targeting 20% increase and 30% reduction in service request resolution times Risk Management & Compliance: Implement comprehensive risk management frameworks across the technology portfolio Ensure all current systems maintain ATOs with support for new and renewing authorizations Support system decommissions (2-4 annually) and technology lifecycle management Maintain compliance with federal regulations while enabling smart, well-defined risk-taking Coordinate with cybersecurity and privacy teams to ensure integrated compliance approaches Stakeholder Engagement & Communication: Foster stakeholder collaboration across the customer Tech teams, program offices, and external partners. Coordinate with other HHS OCIO divisions to streamline IT services under unified governance. Support briefings and presentations for senior leaders, working groups, and oversight bodies. Facilitate cross-functional coordination to break down organizational silos. Required Professional Skills: IT Governance Expertise: Minimum 6+ years of experience in federal IT governance, portfolio management, and investment oversight Federal Compliance: Deep knowledge of federal IT frameworks including FISMA, FedRAMP, FITARA, NIST Standards, and Clinger-Cohen Act Portfolio Management: Experience managing large-scale IT portfolios with 50+ applications and complex system integrations Enterprise Architecture: Proficiency in FEAF reference models and enterprise architecture documentation and maintenance Data Analytics: Advanced skills in data analysis, dashboard development, and real-time reporting for executive decision support FITARA Experience: Hands-on experience with FITARA review processes, compliance tracking, and federal IT acquisition requirements Agile Methodologies: Knowledge of agile project management practices and lifecycle management tools Risk Management: Experience implementing risk management frameworks in complex federal IT environments Performance Measurement: Ability to develop and track KPIs, SLAs, and performance metrics for large IT portfolios Stakeholder Management: Experience coordinating across multiple organizational divisions and external partners Federal IT Systems: Understanding of federal system development lifecycle, ATO processes, and compliance requirements Preferred Professional Skills: Certifications: PMP, TOGAF, ITIL, or equivalent IT governance and architecture certifications Federal Experience: Previous experience with the customer, HHS, or similar federal agencies managing large IT portfolios Dashboard Development: Experience with Power BI, Tableau, or similar business intelligence and reporting tools System Integration:?Knowledge of system-to-system integrations and technology mapping Cloud Migration: Experience supporting cloud migration initiatives (NGSC, Azure) and hybrid infrastructure management CPIC Process: Understanding of federal Capital Planning and Investment Control processes and OMB reporting Advanced Analytics: Experience with advanced data analytics, predictive modeling, and trend analysis Change Management: Knowledge of organizational change management during technology transformations Advanced Degree: Master's degree in Information Technology, Business Administration, or related field Dynanet Team Requirements and Expectations: Possess Strong written and verbal communication skills. Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment. Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with. Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve. Excellent judgment and creative problem-solving skills. Respond to team member and client requests via email, MS teams, or other communication means during core business hours. Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers. Education/Experience Requirements: Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or related field required Experience: Minimum 8+ years of IT governance, portfolio management, or enterprise architecture experience in federal environments Federal Experience: Minimum 4+ years of direct federal government or federal contracting experience with IT governance frameworks Portfolio Management: Minimum 5+ years managing complex IT portfolios with multiple concurrent projects and systems Compliance Experience: Demonstrated experience with FITARA, FISMA, and other federal IT compliance requirements Analytics Experience: Minimum 3+ years developing dashboards, reports, and data analytics for executive decision support Architecture Experience: Experience with enterprise architecture frameworks and documentation standards. Employee Benefits Overview: Industry Competitive Compensation Medical and Dental Insurance Paid Time Off/Holidays 401(k) Retirement Plans with Matching Remote Work* Paid Training Employee Referral Program Employee Development Program? *Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for stakeholder coordination and governance meetings.
    $40k-79k yearly est. 56d ago
  • IT Security Specialist

    Lintech Global 4.2company rating

    Information technology internship job in Washington, DC

    LinTech Global Inc. is recruiting for an IT Security Specialist to support our contract with USPS-OIG. The IT Security Specialist serves as a technical authority for application security and enterprise information technology security. This role safeguards sensitive information assets by designing, implementing, and operating cybersecurity solutions that protect systems, applications, and infrastructure. Job Duties: Solve complex cybersecurity problems involving multiple systems and applications Administer cloud and enterprise security tools including Azure and Microsoft 365 security services Perform incident detection, response, remediation, and vulnerability management Conduct cyber threat analysis and risk assessments Support FISMA, NIST, OMB, and federal cybersecurity compliance Design and implement security architectures for cloud and mobile environments Collaborate with OCIO staff and stakeholders Manage IT security awareness training Respond to IT security service tickets and ensure SLA compliance Required Qualifications: Bachelor's degree in Cybersecurity or related field with 5+ years of experience Hands-on experience with SAST and DAST tools Experience implementing enterprise application security programs Knowledge of FISMA, NIST, and federal cybersecurity requirements Experience with cloud security and CI/CD pipelines Familiarity with Java, .NET, Python, PHP, C++, or C# Ability to work independently and in teams Ability to obtain Moderate Background Investigation clearance Secret clearance preferred Company Description LinTech Global is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions. Benefits Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more! EEO Statement LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request. ************************************************************************************** #DICE #LI-LM1 This role requires an active Secret Security Clearance, customer approval, and successful completion of a pre-employment background screening.
    $84k-120k yearly est. 7d ago
  • Health Information Operations II - 5445

    Datavant

    Information technology internship job in Washington, DC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Position Highlights** **This is a Remote Role** + Full Time: **Mon - Fri 8-4:30 CST** + Ability working in a high-volume environment. + Have a passion to train and motivate a team + Communicate and collaborate with leadership on issues, opportunities, or challenges. + Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas + Documenting information in multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **Preferred Skills** + Knowledge of HIPAA and medical terminology + 1-2 years of Health Information related experience + Familiar with different EHR and Billing Systems + Experience working with subpoenas **We offer:** + Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor + Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16-$20.50 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $16-20.5 hourly 14d ago
  • Learning Technology & Accessibility Intern

    Conference of State Bank Supervisors (CSBS 3.7company rating

    Information technology internship job in Washington, DC

    Unlock Your Potential with the CSBS Summer Internship Program For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight. Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation. This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided. If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact. Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career! Values Instilled Behaviors for Excellence (VIBE) At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds! Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! Intern Position Summary The Learning Technology & Accessibility Intern will work with the Technical Learning & Development (L&D) team to advance accessibility and Section 508 compliance across learning content and organizational workflows in support of the Nationwide Multistate Licensing System (NMLS) and State Examination System (SES). This internship focuses on ensuring adherence to WCAG 2.1 AA standards and promoting inclusive learning experiences. The intern will revisit existing accessibility resources, research emerging technologies and best practices, and collaborate with internal stakeholders to strengthen accessibility strategies. Essential Functions Review and enhance existing accessibility checklists, guidelines, and resources developed by the Technical L&D team for 508 compliance. Research current technologies, tools, and industry best practices for implementing WCAG 2.1 AA standards in learning content. Develop a list of recommended tools and technologies for use in implementing WCAG 2.1 AA standards when developing learning content in Articulate Storyline and Articulate Rise for NMLS and SES learning/training materials. Conduct accessibility audits on key NMLS and SES learning materials and recommend improvements. WCAG 2.0 AA training materials updated to WCAG 2.1 AA. Prepare and deliver presentations summarizing findings, recommendations, and proposed strategies to team members, leadership, and business units. Products and Solutions leadership presentation. Education and Experience Currently pursuing a degree in Instructional Design, Educational Technology, Accessible Development, or related field. Experience with eLearning development tools (e.g., Articulate suite) and/or web technologies (HTML, CSS) is preferred. Experience conducting accessibility reviews/remediation using accessibility testing tools: WAVE, Screen Readers, NVDA, ARC Toolkit, VoiceOver, color contrast analyzers and keyboard only navigation. Knowledge, Skills, and Abilities Knowledge of accessibility compliance/standards (WCAG 2.1 AA, Section 508), related tools, and inclusive design principles. Strong research and analytical skills. Understanding of accessibility compliance and universal accessible design concepts. Ability to communicate technical concepts clearly to non-technical audiences. Detail-oriented with a commitment to quality and usability. Requirements Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts. Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures. Candidate must be in the DC area and able to work in the CSBS office as needed. Compensation at CSBS At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers. Sponsorship Please note that CSBS is not able to provide employment sponsorship for this position.
    $30k-46k yearly est. 1d ago
  • 601018-006:Summer Intern, IT Helpdesk

    Dc Water and Sewer Authority 4.6company rating

    Information technology internship job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Summer Intern, IT Helpdesk Job Code: A0133 Supervises Directly: No New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 12/30/2025 Exempt or Non-Exempt: Non-Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division: Department: Information Technology IT-Customer Service Salary Schedule: INTERN Cost Center Code: 601018 Grade: INTERN Essential Position: No Reports To: Customer Service Supervisor, IT EEO Code: Administrative Support Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Summer Intern, IT Helpdesk will serve as a first point of contact for users experiencing technical issues and will provide frontline support to ensure the smooth and efficient operation of IT systems, including hardware and software. This role is critical to diagnosing problems, resolving common technical issues, and escalating more complex inquiries to higher-tier support staff in a timely manner. The intern will support users through multiple channels, document solutions, contribute to the IT knowledge base, and gain hands-on experience in customer service, troubleshooting, and IT operations. Essential Duties & Responsibilities: As a summer Intern, we will provide you with: * A real-world experience on exciting projects * Connections with recent college graduates and our company leaders * Performance of assignments under the direct supervision of a department lead * Performance of other work-related duties as needed Your essential functions include, but are not limited to: * Respond to user inquiries via phone, email, chat, and ticketing systems regarding hardware, software, and network-related issues. * Diagnose and troubleshoot technical problems to identify root causes and determine appropriate solutions. * Provide clear, step-by-step guidance to users to resolve technical issues. * Log, track, and update support requests in the IT ticketing system, documenting issues, troubleshooting steps, and resolutions. * Escalate unresolved or complex technical issues to higher-tier support staff in a timely manner, following established procedures. * Assist with installation, configuration, and updating of computer hardware, software, and peripherals. * Maintain accurate documentation and contribute to knowledge base articles, training materials, and standard operating procedures. * Collaborate with IT team members to share knowledge, improve processes, and support continuous service improvement. * Deliver a positive and professional customer support experience through effective, empathetic communication. Supervisory Responsibilities: Not applicable Key Working Relationships: Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Demonstrated foundational understanding of information technology concepts through coursework, academic projects, internships, or related experience, including exposure to basic hardware, software, or networking principles. Minimum Education Requirements: Must be currently enrolled fulltime in an undergraduate or graduate program Must have at least 30 credit hours complete Must have a minimum 3.0 grade point average Required Skills: Foundational knowledge of computer hardware, operating systems, and common software applications.Ability to troubleshoot basic technical issues and follow structured problem-solving processes.Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.Effective time management and organizational skills to manage multiple tasks and support requests simultaneously.Attention to detail when documenting issues, solutions, and system updates.Customer service mindset with a focus on responsiveness, professionalism, and user satisfaction. Required Licenses & Certifications: Not appliable Required Languages: English Physical Requirements: Ability to lift and carry IT equipment weighing up to approximately 40 pounds. Preferred Skills & Qualifications Preferred Experience: Experience providing technical support in a helpdesk, IT support, or customer service environment.Exposure to ticketing systems, service level agreements (SLAs), or structured IT support processes. Preferred Education Requirements: Preferred Majors: Computer Science or a related field. Preferred Skills: Strong technical aptitude and ability to troubleshoot intermediate hardware, software, or system issues.Familiarity with ticketing systems, knowledge bases, or IT service management tools.Ability to analyze recurring issues and contribute ideas for process or service improvements.Strong collaboration skills and ability to work effectively as part of a technical support team.Adaptability and willingness to learn new technologies and support tools quickly. * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.
    $45k-60k yearly est. Auto-Apply 20d ago
  • IT Specialist(App Developer/Integration Architect)

    Washington D.C 4.5company rating

    Information technology internship job in Washington, DC

    General Job Information We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department (********************** Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.) Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values: We look forward to reviewing your candidacy, be well and good luck! Job Summary This position is located in the Department of Health (DC Health) within the Office of The Director, Office of Information Technology (OD-IT). DC Health promotes health, wellness, and equity across the District, and protects the safety of residents, visitors, and those doing business in the nation's capital. DC Health believes that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. Integral to this role is a strong commitment to diversity, equity, and inclusion. The Information Technology Specialist (Application Developer/Integration Architect) collaborates with software developers, data analysts, and IT administrators to design application ad database systems that meet the specific application and integration needs of the organization, whether it's managing customer health data, financial records, or any other type of information critical to DC Health. Additionally, leads the architectural design and maintenance of API endpoints and Service Bus architecture for data flows, builds reusable applications and services, and ensures application security and compliance with regulations. The incumbent candidate for this position will have the unique opportunity to lead application assessment, planning and development activities for the DC Health, working under the general direction of the Chief Information Technology Officer (CITO) and working closely with stakeholders to troubleshoot and resolve system issues affecting application access, integrity, performance, security and storage, and recommends integration architecture upgrades to improve application availability, recovery, and future systems resilience within the District. Major Duties and Responsibilities Incumbent serves as a IT Specialist, with primary responsibility for designing, documenting, upgrading, and enhancing enterprise data models to support critical applications and services. This role involves ensuring adherence to government laws and regulations, safeguarding information and computer systems, and troubleshooting and resolving application and integration-related issues. The role also involves defining infrastructure for application design and integration cloud-based systems, confirming application architecture capability and flexibility to support high availability web/cloud applications, and improving application architecture by evaluating emerging technologies and their applicability to business goals and operational requirements The incumbent also contributes to strategic plans, prepares action plans, implements production and quality standards, and collaborates with senior management to understand information requirements and prioritize development tasks. Additionally, the Application Developer/Integration Architect defines infrastructure for application and integration design, confirms application capability, and improves architecture by evaluating and implementing emerging technologies. Qualifications and Education Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers. 3. Oral Communication - Expresses information to individuals or groups effectively. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information. AND Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression. Licenses and Certifications None required. Preferred Qualifications: Certified DevSecOps Professional (AWS & Azure) Working Conditions / Environment The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Other Significant Facts Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health. Tour of Duty: Monday - Friday 8:15am - 4:45pm Area of Consideration: Open to the Public Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service Term Appointment (not to exceed 13 months) Pay Plan, Series and Grade: CS-2210-14 Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency fee (dues) through direct payroll. Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: * (a) Criminal background check; * (b) Traffic record check (as applicable); * (c) Consumer credit check (as applicable); * (d) Reasonable suspicion drug and alcohol test; and * (e) Post-accident or incident drug and alcohol test. Residency Requirement:(if applicable) If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
    $150k yearly 13d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology internship job in Washington, DC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $61k-85k yearly est. 31d ago
  • People Operations Intern - Organizational Development & Learning

    Conference of State Bank Supervisors (CSBS 3.7company rating

    Information technology internship job in Washington, DC

    Unlock Your Potential with the CSBS Summer Internship Program For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight. Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation. This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided. If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact. Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career! Values Instilled Behaviors for Excellence (VIBE) At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds! Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! Intern Position Summary CSBS is seeking a motivated and detail-oriented intern to join our Organizational Development & Learning (OD&L) team. This role offers an exciting opportunity to gain hands-on experience in designing, implementing, and evaluating initiatives that drive organizational growth, employee engagement, and leadership development. The intern will work closely with the OD&L team on projects that support our mission to foster a culture of continuous learning and professional development. Essential Functions Project Support: Assist in the design and delivery of OD&L programs, workshops, and initiatives. Support the development and maintenance of training materials, tools, and resources. Coordinate logistics for learning sessions, including scheduling, communication, and feedback collection. Research and Analysis: Conduct research on best practices in organizational development and learning. Analyze feedback and data from learning initiatives to identify trends and opportunities for improvement. Assist in creating reports and presentations for stakeholders. Technology and Systems: Support the use of the Learning Management System (LMS). Help develop and deploy microlearning modules and digital resources. Manage Microsoft 360 SharePoint Sites and Shared Drives to support OD&L programs. Key responsibilities include: Ensure Sharepoint sites are fully functional and optimized for user needs. Monitor site usage and analytics to identify opportunities for improvement and enhance user engagement. Develop a comprehensive Standard Operating Procedure (SOP) manual for the OD&L team, covering: What to post where: Guidelines for using specific document libraries, lists, or pages. When to post/archive: Policies for content lifecycle management and review schedules. How to post: Written step-by-step instructions for uploading, editing, and publishing content. Best practices: Recommendations for file naming, metadata usage, and version control. Collaboration and Engagement: Work collaboratively with cross-functional teams and business units. Support efforts to enhance employee engagement through surveys, workshops, and team-building activities. Education and Experience Currently pursuing or recently completed a degree in Organizational Development, Human Resources, Instructional Design, Psychology, Business Administration, or a related field. Experience with learning management systems or other e-learning platforms. Knowledge, Skills, and Abilities Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Working knowledge of Microsoft 360 SharePoint Site and Shared Drive. Excellent organizational and time-management skills. Analytical mindset with the ability to interpret data and provide insights. Eager to learn and contribute to a dynamic team environment. Detail-oriented with a proactive approach to problem-solving. Ability to manage multiple priorities and meet deadlines. Requirements Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts. Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures. Candidate must be in the DC area and able to work in the CSBS office as needed. Compensation at CSBS At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers. Sponsorship Please note that CSBS is not able to provide employment sponsorship for this position.
    $36k-46k yearly est. 2d ago
  • 601018-006:Summer Intern, IT Helpdesk

    Dc Water 4.6company rating

    Information technology internship job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Summer Intern, IT Helpdesk Job Code: A0133 Supervises Directly: No New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 12/30/2025 Exempt or Non-Exempt: Non-Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division: Department: Information Technology IT-Customer Service Salary Schedule: INTERN Cost Center Code: 601018 Grade: INTERN Essential Position: No Reports To: Customer Service Supervisor, IT EEO Code: Administrative Support Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Summer Intern, IT Helpdesk will serve as a first point of contact for users experiencing technical issues and will provide frontline support to ensure the smooth and efficient operation of IT systems, including hardware and software. This role is critical to diagnosing problems, resolving common technical issues, and escalating more complex inquiries to higher-tier support staff in a timely manner. The intern will support users through multiple channels, document solutions, contribute to the IT knowledge base, and gain hands-on experience in customer service, troubleshooting, and IT operations. Essential Duties & Responsibilities: As a summer Intern, we will provide you with: A real-world experience on exciting projects Connections with recent college graduates and our company leaders Performance of assignments under the direct supervision of a department lead Performance of other work-related duties as needed Your essential functions include, but are not limited to: Respond to user inquiries via phone, email, chat, and ticketing systems regarding hardware, software, and network-related issues. Diagnose and troubleshoot technical problems to identify root causes and determine appropriate solutions. Provide clear, step-by-step guidance to users to resolve technical issues. Log, track, and update support requests in the IT ticketing system, documenting issues, troubleshooting steps, and resolutions. Escalate unresolved or complex technical issues to higher-tier support staff in a timely manner, following established procedures. Assist with installation, configuration, and updating of computer hardware, software, and peripherals. Maintain accurate documentation and contribute to knowledge base articles, training materials, and standard operating procedures. Collaborate with IT team members to share knowledge, improve processes, and support continuous service improvement. Deliver a positive and professional customer support experience through effective, empathetic communication. Supervisory Responsibilities: Not applicable Key Working Relationships: Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Demonstrated foundational understanding of information technology concepts through coursework, academic projects, internships, or related experience, including exposure to basic hardware, software, or networking principles. Minimum Education Requirements: Must be currently enrolled fulltime in an undergraduate or graduate program Must have at least 30 credit hours complete Must have a minimum 3.0 grade point average Required Skills: Foundational knowledge of computer hardware, operating systems, and common software applications. Ability to troubleshoot basic technical issues and follow structured problem-solving processes. Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Effective time management and organizational skills to manage multiple tasks and support requests simultaneously. Attention to detail when documenting issues, solutions, and system updates. Customer service mindset with a focus on responsiveness, professionalism, and user satisfaction. Required Licenses & Certifications: Not appliable Required Languages: English Physical Requirements: Ability to lift and carry IT equipment weighing up to approximately 40 pounds. Preferred Skills & Qualifications Preferred Experience: Experience providing technical support in a helpdesk, IT support, or customer service environment. Exposure to ticketing systems, service level agreements (SLAs), or structured IT support processes. Preferred Education Requirements: Preferred Majors: Computer Science or a related field. Preferred Skills: Strong technical aptitude and ability to troubleshoot intermediate hardware, software, or system issues. Familiarity with ticketing systems, knowledge bases, or IT service management tools. Ability to analyze recurring issues and contribute ideas for process or service improvements. Strong collaboration skills and ability to work effectively as part of a technical support team. Adaptability and willingness to learn new technologies and support tools quickly. *The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ************************* .
    $45k-60k yearly est. Auto-Apply 21d ago
  • IT Specialist(Data Architect)

    Washington D.C 4.5company rating

    Information technology internship job in Washington, DC

    General Job Information We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department (********************** Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.) Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values: We look forward to reviewing your candidacy, be well and good luck! Job Summary This position is located in the Department of Health (DC Health) within the Office of The Director, Office of Information Technology (OD-IT). DC Health promotes health, wellness, and equity across the District, and protects the safety of residents, visitors, and those doing business in the nation's capital. DC Health believes that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. Integral to this role is a strong commitment to diversity, equity, and inclusion. The Information Technology Specialist (Data Architect) is a Senior IT Specialist responsible for designing, creating, and managing large-scale databases to store and organize vast amounts of digital information. The role requires hands-on experience with developing data requirements, ensuring that databases are structured efficiently, securely, and in a way that facilitates optimal performance. The Database Architect collaborates with software developers, data owners and analysts, and IT administrators to design database systems that meet the specific needs of the organization, whether it's managing health data, financial records, or any other type of information critical to the business. The incumbent candidate for this position will have the unique opportunity to lead data architect assessment and planning activities for the DC Health, working under the general direction of the Chief Information Technology Officer (CITO) and work closely with stakeholders to troubleshoot and resolve system issues affecting database access, availability, integrity, performance, security and storage, and recommends database architecture upgrades to improve database availability, recovery, and future systems resilience within the District. Major Duties and Responsibilities Incumbent serves as a IT Specialist, with primary responsibility for designing, documenting, upgrading, and enhancing enterprise data models to support applications like AWS, Salesforce, and Oracle Cloud. This role involves ensuring adherence to government laws and regulations, safeguarding information and computer systems, and troubleshooting and resolving database-related issues. The role also involves defining infrastructure for database design and integration of internet computing systems, confirming database architecture capability and flexibility to support high availability web applications, and improving database architecture by tracking emerging technologies and evaluating their applicability to business goals and operational requirements The incumbent also contributes to strategic plans, prepares action plans, implements production and quality standards, and collaborates with senior management to understand information requirements and prioritize development tasks. Additionally, the Database Architect defines infrastructure for database design, confirms database architecture capability, and improves database architecture by tracking emerging technologies. Qualifications and Education Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers. 3. Oral Communication - Expresses information to individuals or groups effectively. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information. AND Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression. Licenses and Certifications None required. Preferred Qualifications: Certified Database Management Professional (AWS & Azure) Working Conditions / Environment The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Other Significant Facts Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health. Tour of Duty: Monday - Friday 8:15am - 4:45pm Area of Consideration: Open to the Public Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service Term Appointment (not to exceed 13 months) Pay Plan, Series and Grade: CS-2210-14 Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency fee (dues) through direct payroll. Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: * (a) Criminal background check; * (b) Traffic record check (as applicable); * (c) Consumer credit check (as applicable); * (d) Reasonable suspicion drug and alcohol test; and * (e) Post-accident or incident drug and alcohol test. Residency Requirement:(if applicable) If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
    $150k yearly 13d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology internship job in Washington, DC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-43k yearly est. 31d ago

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