IT Systems Support
Information technology internship job in Jupiter, FL
Primary Purpose of the Role
The IT Systems Support role is responsible for providing day-to-day technical support, managing workstations and business applications, and maintaining key IT systems throughout the organization. This role focuses on delivering high-quality service desk support to employees, ensuring reliable system performance, and assisting with the administration of NetSuite, warehouse management software, and other critical business applications.
Essential Duties and Responsibilities
Serve as the primary contact for IT support tickets, delivering professional, customer-focused technical assistance to employees and customers.
Troubleshoot and resolve hardware, software, and network issues, ensuring timely and accurate resolutions.
Administer Microsoft 365 services including Teams, SharePoint, OneDrive, Exchange, and Office applications.
Manage new hire onboarding from an IT perspective, including workstation setup, Windows installation, account provisioning, phones, and software configuration.
Assist with administration of NetSuite and warehouse management software, including user support, permissions, and troubleshooting.
Configure and support endpoint management tools such as Intune, security tools, and backup solutions.
Maintain IT asset inventory, including hardware tracking, lifecycle management, and replacement planning.
Support IT infrastructure across on-prem and cloud environments including servers, networking hardware, and critical systems.
Test and validate system changes, updates, and patches prior to deployment.
Maintain detailed documentation of systems, procedures, configurations, troubleshooting steps, and business processes.
Ensure IT security practices are followed, including access control and data protection.
Provide occasional after-hours or on-call support for emergency issues.
Collaborate with cross-functional teams to understand technology needs and support business operations.
Assist in office space planning and device deployment for new workspaces.
Required Knowledge, Skills, and Abilities
Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
Minimum of 3 years in IT support, help desk, or system administration roles.
Strong troubleshooting, analytical, and problem-solving skills with a customer-first mindset.
Experience administering Microsoft 365 and managing desktop systems in a Windows environment.
Familiarity with ITIL/ITSM processes and ticketing systems.
Exposure to NetSuite or other ERP solutions required; warehouse management software experience strongly preferred.
Ability to handle multiple priorities in a fast-paced environment.
Excellent communication, documentation, and organizational skills.
Experience with Intune, LastPass, or similar enterprise tools is a plus.
Ability to work independently or collaboratively as part of a team.
Working Conditions
Standard office environment with occasional time in warehouse or production areas as needed.
May require after-hours or weekend work for system maintenance or urgent issues.
Must be able to lift up to 50 lbs and perform physical tasks such as bending, standing, or extended sitting.
IT Technician / IT Field Technician --- ( 100 % Onsite ) ----Locals ONLY
Information technology internship job in Pensacola, FL
BEST BILL RATE ---- PLEASE CALL AT ************ DIRECTLY
NO THIRD PARTIES CALL
US citizens ONLY
THIS IS A DIRECT BANKING CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Shaily Sharma - **********
Email: ************************************* // **********
Desktop Support Technician / IT Technician
100 % Onsite - Pensacola, FL
Duration : Long term ongoing with no end date
- Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines.
- Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs.
- Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification.
- Ability to lift 50 pounds and move equipment.
- Ability to crawl and work under office desks and furniture
- Ability to work after hours as needed
- Experience with
• Virtual Desktop Environments
• Large scale hardware deployments
• Microsoft 365 project
• IT Asset Management
Please send qualified resumes directly to :
************************************* // **********
Thanks,
Shaily Sharma
Zillion Technologies Inc.
Asst. Director - Talent Acquisition
**********
Email: ************************************* // **********
IT Governance Internship
Information technology internship job in Coral Gables, FL
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
This role will support activities such as process documentation, compliance monitoring, audit preparation, and participation in IT-related projects.
Key Responsibilities:
Assist in updating and organizing IT policies and procedures.
Support the collection and preparation of evidence for internal and external audits.
Contribute to monitoring performance and compliance indicators.
Participate in reviewing vendor contracts and governance controls.
Assist in continuous improvement initiatives and IT projects.
Provide support in IT projects, including planning, documentation, and follow-up on deliverables.
Requirements:
Currently pursuing a degree in Business, Information Systems, Computer Science, or related fields
Microsoft Office (Excel, PowerPoint)
Strong organizational skills and attention to detail
Good written and verbal communication
Proactive and quick learner
Languages:
Portuguese and English
Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.
Information Technology Field Technician
Information technology internship job in Miami, FL
Our client, a respected Managed Services Provider, is looking for a Field Service Engineer to join their team in a hybrid role. This position is perfect for a technical professional who enjoys working directly with clients, solving IT and networking challenges, and balancing onsite support with remote service desk responsibilities.
You'll be a key part of their team, supporting multiple client sites in Florida and providing 1st class technical support that keeps businesses running smoothly.
What You'll Do
Onsite & Field Support: Travel to client locations (primarily Pompano Beach and Miami) to deliver hands-on technical support, install devices, run network cables, set up access points, and troubleshoot hardware and networking issues.
Remote Service Desk: Handle ticket management, provide Level 1-2 support for Microsoft 365, Windows, printers, network connectivity, and other IT issues.
Knowledgebase & Documentation: Maintain accurate client records and contribute to the company knowledge base.
Hardware & Software Provisioning: Install and configure computer hardware, software, and peripherals, and maintain inventory records.
Professional Growth: Collaborate with engineering and service desk teams to expand your skills and complete certifications as needed.
What We're Looking For
Associate or Bachelor's degree in progress
Minimum 3 years IT service desk experience
Minimum 3 years customer service experience (phone/email)
Minimum 1 year Managed Service Provider experience
Experience with ticketing systems (e.g., Autotask)
Proficiency with Microsoft 365 Admin, Windows 10/11, Microsoft Office Suite, and Microsoft Teams
General knowledge of network devices (switches, firewalls, etc.)
Strong communication skills and a customer-first approach
Valid U.S. driver's license with clean record; ability to travel within Florida, including overnight trips
Why Apply?
Work in a hybrid role balancing onsite client interaction and remote support
Gain experience across multiple technologies and IT environments
Join a company that values professional growth, certifications, and technical skill development
Technical Information Specialist II
Information technology internship job in Orlando, FL
The Technical Specialist II assumes the responsibilities of the Technical Specialist I role and provides tier II support. In addition, s/he performs hardware and software integration for standardized or development systems, troubleshoots advanced Windows/Linux OS and network configuration issues, and performs more advanced technical services as required.
Essential Duties and Responsibilities:
Answers the incoming Adacel Help Desk calls.
Follows standardized help desk support procedures to assist customers with their technical issues.
Follows conventional hardware, software, and network troubleshooting procedures to determine if the issues can be addressed at a software level or if hardware replacement is required.
Follows conventional testing procedures to repair and configure replacement hardware.
Takes the necessary actions to have replacement hardware thoroughly tested and verified by a Technical Specialist II/III.
Works with the Logistics department and the Support Specialists in organizing the prompt delivery of replacement hardware to customers.
Works with the Support Specialists to follow up on the delivery status of the replacement hardware and ensures that the hardware is operational.
Performs and assists with standardized system installations and technical refreshes.
Interacts with and performs basic system configurations on standardized simulation systems.
Performs system maintenance and software upgrades during annual visits.
Performs site visits for service requests.
Assists with the maintenance of simulation test beds and demonstration systems.
Performs intermediate to advanced hardware and software integration.
Provides remote support and system maintenance to customers as necessary.
Works on system configuration scripts.
Performs remote installations of new simulation software, visual databases, and third party software.
Works on designated projects, development initiatives, and procedural improvements.
Works on preparing technical documentation which includes, but is not limited to, bill of materials, system drawings, system installation plans, site surveys, installation procedures, maintenance documentation, and customer technical training.
Supports internal development and test teams as required.
Assists with the testing, selection, and qualification of new hardware.
May be assigned as the Project Technical Lead on a designated project, serving as the primary point of contact for all the technical aspects of that project.
Performs other duties as assigned by Supervisor.
Competencies:
Patience: Rarely gets angry and never expresses hostility towards others; avoids hurting other people's feelings; forgives other people's mistakes; is not very resentful.
Stress Management: Remains calm in stressful situations; keeps his cool; takes things as they come; is able to relax in difficult situations; does not feel very tense and/or anxious.
Teamwork Contribution: Feels a need to help people who are having trouble; helps those in need; feels a sense of duty towards others.
Time and Priority Management: Uses time efficiently; properly determines priorities; remains focused on more urgent and important tasks; knows what to put aside without compromising results.
Creativity: Is energetic and does not tire easily; is able to work hard over a long period of time.
Required Qualifications:
Bachelor's degree in Computer Science or a related field, or equivalent work experience.
Proven field service experience working with computers, audio visual equipment, networks, and/or system deployments.
Some experience supporting and troubleshooting Linux (CentOS & Red Hat) applications and distributions.
Practical experience supporting and troubleshooting Microsoft software and operating systems.
Practical experience troubleshooting computer hardware with basic computer malfunctions (Memory, Video Card issues, Mouse/Keyboard issues, Audio issues, & Networking).
Working knowledge of computer hardware repair, troubleshooting, and configuration.
Working knowledge of system design.
Advanced knowledge of using Microsoft Windows XP, Windows 7, and Windows 10.
Advanced knowledge of Linux applications and distributions (Centos, Red Hat, Fedora, & Ubuntu).
Proficient using Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
Experience installing complex hardware and software systems.
Experience configuring and troubleshooting Windows/Linux Ethernet networks.
Experience scripting in bash, python, batch, AutoIT or Perl.
Working knowledge of network configurations, troubleshooting, and installations.
Working knowledge of AutoCad, SketchUp, and/or Visio software.
Excellent customer relations skills.
Good interpersonal communication skills.
Good time management, prioritization and multi-tasking skills.
Ability to work with minimal supervision.
Ability to travel up to 60%
Job is on-site
Desirable
3 years of Simulation (Flight, Driver, Air Traffic Control, War game) experience.
A+, Network+, Linux+, and/or MCP certification(s).
Knowledge of Aviation and/or Air Traffic Control practices and concepts.
Bi/Multilingual (French and/or Spanish)
Other Required Qualifications:
Ability to adhere to Adacel's Drug Free Workplace Policy.
Ability to pass an Adacel background check while employed.
Ability to travel worldwide over 50% of the time.
Must currently have or have the ability to obtain a U.S. passport.
Must be able to pass an FAA background check.
Physical Requirements:
Must be able to use simple hand tools.
Occasional lifting - up to 50 lbs.
Repetitive wrist, hand, and finger movement.
Work Environment:
Alternative work schedules (9/80)
Normal office environment.
Frequent airline and car travel.
Typically sitting at a desk.
Typically bending, crouching, stooping.
Typically standing or walking.
Frequent airline and car travel.
Typically sitting at a desk.
Benefits:
Competitive Salary
Healthcare Benefits, Dental and Vision
401K
And more!
Disclaimer:
This job description reflects management's assignment of essential duties and responsibilities. It does not restrict the duties and responsibilities that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. If this job has a travel requirement, note that the frequency of travel may increase at any time due to adjustments in Adacel's business needs.
Adacel will only review the first 30 applicants, if no candidate is selected will proceed with the next 30, and keep on until selections is made.
IT Support Specialist III (On-Site)
Information technology internship job in Miami, FL
Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.
We encourage you to view and apply directly at edfed.org/careers
Duties & Responsibilities:
Perform the duties and responsibilities of the IT Support Specialist II.
Deploy computer images, applications, and updates to all workstations.
Assist in the administration of network devices, VLANS, and configurations.
Troubleshoot advanced issues with Windows PCs and internet connections.
Mentor lower-level Helpdesk/IT technicians.
Work on assigned projects.
Skills:
Creating and administering Group Policy Objects
Experience in the Microsoft 365 ecosystem
Experience in enterprise-level imaging processes (preparing computers for imaging and deployment)
Experience with hardware inventory management systems
Mobile Device Management
Requirements:
Associate's degree or equivalent combination
5 years of related work experience
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
Paid Holiday
Paid Birthday
Paid Sick and Personal Days
Paid Vacation
Retirement/401K with matching contributions
Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Tuition reimbursement for Undergraduate and Graduate courses
Various Incentive Programs
Career opportunities
About Us:
As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
IT Support Specialist- EUC- Helpdesk Support || Only USC and Green Card
Information technology internship job in Boca Raton, FL
IT Support Specialist- EUC- Helpdesk Support
Duration: 06+ Months
**Only US Citizen and Green Card Required**
Job Description:
Executive Desktop Support: Provide comprehensive, white-glove technical support for executive-level Windows and mac OS laptops, desktops, mobile devices (iOS/Android), and associated peripherals.
Software & Application Support: Install, configure, troubleshoot, and maintain executive software applications (e.g., Microsoft 365 suite, custom business applications, collaboration tools).
Network Connectivity: Troubleshoot basic network issues (wired and wireless) impacting executive devices.
Hardware Troubleshooting & Repair: Diagnose and resolve hardware issues, perform component replacements, and coordinate with vendors for repairs as needed.
VIP Service: Provide prompt, discreet, and highly responsive support, often requiring immediate attention and problem resolution.
Documentation: Maintain accurate records of support requests, resolutions, and executive asset inventory.
Proactive Maintenance: Perform routine checks and maintenance to prevent issues and ensure optimal performance of executive technology.
Collaboration: Work closely with other IT teams (e.g., Network, Systems, Security) to resolve complex issues and implement solutions.
Training & Guidance: Provide clear and concise guidance to executives on technology usage and best practices
Please provide the TOP skills, and the years of experience that you'll consider:
• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 5-10+ years of experience in desktop support, technical support, or a similar role, with a strong emphasis on supporting VIPs or executive-level users in a financial institution.
• Proven expertise in troubleshooting and supporting both Windows and mac OS operating systems
Thank You
Aakash Dubey
************************
Information Technology Support Specialist
Information technology internship job in Boca Raton, FL
The L2 Desktop Support Technician is responsible for providing advanced technical support and
troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2-4 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a pluson.
Help Desk Support Specialist
Information technology internship job in Boca Raton, FL
Title: Helpdesk Support
Contract duration: 6+ months Contract
(W2 only, No C2C--This is only for Visa Independent Candidates Only )
Job Description:
Executive Desktop Support: Provide comprehensive, white-glove technical support for executive-level Windows and mac OS laptops, desktops, mobile devices (iOS/Android), and associated peripherals.
Software & Application Support: Install, configure, troubleshoot, and maintain executive software applications (e.g., Microsoft 365 suite, custom business applications, collaboration tools).
Network Connectivity: Troubleshoot basic network issues (wired and wireless) impacting executive devices.
Hardware Troubleshooting & Repair: Diagnose and resolve hardware issues, perform component replacements, and coordinate with vendors for repairs as needed.
VIP Service: Provide prompt, discreet, and highly responsive support, often requiring immediate attention and problem resolution.
Documentation: Maintain accurate records of support requests, resolutions, and executive asset inventory.
Proactive Maintenance: Perform routine checks and maintenance to prevent issues and ensure optimal performance of executive technology.
Collaboration: Work closely with other IT teams (e.g., Network, Systems, Security) to resolve complex issues and implement solutions.
Training & Guidance: Provide clear and concise guidance to executives on technology usage and best practices
Please provide the TOP skills, and the years of experience that you'll consider:
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
5-10+ years of experience in desktop support, technical support, or a similar role, with a strong emphasis on supporting VIPs or executive-level users in a financial institution.
Proven expertise in troubleshooting and supporting both Windows and mac OS operating systems
Thanks, and Regards
Abdul Azim (U.S IT Recruiter)
Phone: ************
Email: ****************
LinkedIn: linkedin.com/in/abdul-azim-a4065b214
Head Office: South Plainfield, NJ
Website: **************
We are an E-Verify Company
Information Technology Technical Support
Information technology internship job in Miami, FL
This is a 6 month temp to Perm
The onsite Warehouse IT Service Support II role is essential for delivering high-quality IT support to users,
Key Responsibilities:
Provide comprehensive hardware support for RF scanners, printers (document centers, group LaserJet, and label printers), PCs, video conferencing systems, mobile devices, and tablets as well as networking, messaging, security, and mobility platforms
Handle user access requests and issues
Support internal systems and applications
This role demands a proactive approach to problem-solving and a commitment to maintaining the highest standards of IT service delivery.
Essential Duties & Functions
Job requires worker to be on-site being dependable and reliable.
Travel to other locations within a 2-hour driving radius for support and project purposes, when remote assistance is not feasible.
Identify, troubleshoot, and resolve hardware issues, user access problems, and internal application or networking issues before escalation.
Manage assigned tickets through ServiceNow, creating and documenting all activities in the internal ticketing system, and updating the status to reinforce service level agreements.
Coordinate the on-site computing equipment inventory with active knowledge of device usage and purposes.
Develop partnerships with Operations to understand the business activities, both current and future, to advise on and contribute to the enhancement of technology best practices.
Respond to IT service phone calls, emails, and IMs promptly.
Adhere to IT policies and processes, following best practices in technical support and customer service, and provide training to end users when required.
Perform other duties as assigned.
Knowledge, Skills, and Abilities
Technical Proficiency: Knowledge and hands-on experience with a variety of hardware devices, including RF scanners, printers (document centers, group LaserJet, and label printers), PCs, video conferencing systems, mobile devices, and tablets as well as networking, messaging, security, and mobility platforms.
Operating Systems: Proficient in both Windows and Linux operating systems.
Communication Skills: Strong communication skills, both written and verbal, with fluency in English.
Strong customer service skills
Solid skillset in planning, organization, analytical thinking, and problem-solving.
Solid skillset in relationship building, taking ownership of tasks and projects, and effectively communicating technical ideas and concepts in a user-friendly manner.
Problem-Solving Abilities: Proactive approach to solving technical problems, conducting efficient research, and adapting to rapidly changing environments and priorities.
Teamwork and Independence: Ability to determine and prioritize when to work independently or within a cooperative team environment, helping to accomplish shared goals.
Physical Demands
While performing the duties of this role, the employee is frequently required to use their hands to handle or feel objects, tools, or controls, and to talk and hear. The role necessitates standing, walking, reaching with hands and arms, as well as stooping, kneeling, crouching, or crawling. The employee must possess the ability to lift and/or move objects weighing up to 50 pounds. Specific vision requirements for this job include close vision, distance vision, and peripheral vision. The noise level in the warehouse environment can be loud, and quiet in other settings.
Qualifications & Requirements
Education (preferred but not mandatory): Associate's, bachelor's degree in computer science or a related field, or technical diplomas or certifications.
3 to 4 years of experience in a warehouse environment, executing most, if not all, of the essential duties and functions listed, and possessing the requisite knowledge, skills, and abilities necessary for the job, including the physical requirements.
Mandatory use of safety shoes.
IT Operations Specialist (IT Support & Data Center Maintenance)
Information technology internship job in Tampa, FL
About the Role
We are seeking a skilled and proactive IT Operations Specialist to support our company's technology infrastructure and ensure the reliable performance of our IT systems and data center environment. This role combines hands-on technical support with ongoing data center maintenance to guarantee optimal uptime, security, and service quality across the organization.
Key Responsibilities
Provide first- and second-level support for hardware, software, network, and user-related issues.
Monitor system performance, perform preventive maintenance, and resolve technical incidents promptly.
Ensure the reliability and security of servers, storage systems, and network devices within the data center.
Execute routine data center operations, including hardware installations, patching, cabling, and inventory management.
Support IT infrastructure upgrades, deployments, and migrations in coordination with internal teams and external vendors.
Maintain up-to-date documentation of infrastructure assets, configurations, and support procedures.
Participate in on-call rotations to handle after-hours incidents and scheduled maintenance activities.
Ensure compliance with company IT policies, backup strategies, and data protection standards.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or equivalent work experience.
3+ years of experience in IT support, system administration, or data center operations.
Strong knowledge of Windows/Linux systems, virtualization (VMWare and Proxmox), and networking fundamentals.
Hands-on experience with hardware installation, cabling, server racking, and monitoring tools.
Familiarity with Active Directory, ITSM platforms (e.g., ServiceNow), and backup/recovery systems.
Strong analytical, troubleshooting, and communication skills.
Ability to work independently and manage multiple tasks under time pressure.
Nice to Have
Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate, or VCP.
Experience supporting cloud or hybrid infrastructures.
Sophos XGS Firewall knowledge
What We Offer
Dynamic and collaborative work environment.
Opportunities for professional development and certification.
Competitive compensation and benefits.
If you think you can meet our requirements, please send you resume to **********************************
We look forward to meeting you asap!
Service Desk Technician
Information technology internship job in Fort Lauderdale, FL
WORK OBJECTIVE:
Perfroms technical work for desktop operating systems, business applications, printing systems, networking systems, and end users of the Broward County Clerk of Courts (BCCOC) office automation systems.
Work is performed under general supervision with moderate latitude in the use of initiative. Position exercises some independent judgment in accordance with defined policies, procedures, and techniques.
ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Perform troubleshooting, installation and configuration of software/hardware within the standards set by the BCCOC
Document end user issues and steps to replicate issues that come through the support desk
Respond, resolve, or escalate service issues created in the ticketing system
Assist in monitoring the status of service outages and remediation of issues
Provides network assistance and some asset and server management support
Analyzes, identifies, and documents office automation solutions; responds to, tracks, monitors, and maintains records of all support requests acquired via established organizational tools and procedures
Identifies, researches, and resolves technical problems/projects presented through support tickets and requests
Repairs, replaces, and installs software, hardware, and PC peripherals
Coordinates office automation projects; plans and schedules the implementation of systems and programs
Provides guidance on data processing and office automation applications to end users
Contacts hardware and software vendors regarding purchase and maintenance warranty functions
Assists in the training of end users and developing training documentation, as assigned
Supervision:
None
MINIMUM QUALIFICATIONS:
High school diploma or GED required; supplemented by two (2) years of experience delivering technical customer service for office automation systems; or an equivalent combination of education, certification, training, and/or experience.
Technology or Software:
Microsoft Windows Operating Systems
Microsoft Office Applications
Microsoft Active Directory
IP addressing, DHCP, DNS, VPN,
Microsoft Windows Printing, Registry, Logs, & Monitoring
Must have a valid Florida Driver's License and proof of auto insurance.
PREFERRED QUALIFICATIONS:
Completion of two (2) years of college level course work in computer science, information systems, business administration and two (2) years of analytical, technical, and customer service experience in office automation systems.
KNOWLEDGE, SKILLS, AND ABILITIES:
Support technical issues relating to Microsoft Windows, Windows Server, and Active Directory
A solid understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, Active Directory users and permissions.
Knowledge of systems integration, Active Directory design and management, operating systems installation and support, Microsoft application software and how to effectively implement.
General applicant troubleshooting in a Windows environment required
Proficiency with laptop, desktop, and peripheral hardware troubleshooting required
Ability to analyze complex problems and move them to resolution.
Performs basic administrative and security tasks for variety of applications, software, including but not limit to: Active Directory, Duo Security (MFA), Office 365 Applications, VPN, and Networking, OS Deployment Tools, iOS
Good communication skills; including oral and written communication, timely response and feedback, with ongoing updates to management and team members.
Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure with sensitivity to deadlines.
Must have strong customer service skills.
Must have excellent documentation and writing skills
Enforce corporate information security and IT policies.
Knowledge of general computing, networking, software, and hardware concepts
Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required
Skill in using mathematics to solve problems
Ability to clearly communicate and understand information in English, both orally and in writing
Ability to follow oral and written instructions
Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating
Ability to visually inspect and manipulate small computer components and assess PC problems and provide potential solutions and/or recommendations
Ability to learn modern office system equipment, including, but not limited to, the installation and service of hardware and software such as file servers, PC's, printers, and operating systems
Ability to learn methods of analysis of business office requirements for the application of current and state-of-the art office system technology
Ability to learn PC hardware/software configurations for stand-alone and LAN workstations, including operating systems, communications requirements (main frame needs, etc.), and other support software packages
Ability to establish and maintain effective working relationships with those contacted in the course of work regardless of race, religion, age, sex, disability, political affiliation, sexual orientation, and diverse cultural and linguistic backgrounds
Ability to regularly attend work and arrive punctually for designated work schedule
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert heavy physical effort usually involving lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 50 pounds). Involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.
Service Desk Technician
Information technology internship job in Orlando, FL
About the Role:
A client in Orlando is seeking Service Desk Technicians to support a biometrics project rollout across multiple locations. This is an 8-week contract with the potential for extension. Ideal candidates will have strong troubleshooting skills and a proactive, go-getter attitude.
Required Skills & Experience:
Go-getter attitude with excellent problem-solving skills
Experience with CT 47, NFC, and Facial Recognition troubleshooting
Proficiency in Windows and Android environments
Knowledge of Azure administration
Familiarity with Microsoft Admin tools
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Desktop Support Technician
Information technology internship job in Naples, FL
Desktop Support Technician - Entry Level / Early Career
Employment Type: Full-Time
Who We Are:
Vernovis
is a Total Talent Solutions company that specializes in T
echnology, Cybersecurity, Finance & Accounting functions
. Founded and headquartered in Ohio, we help professionals achieve their career goals by connecting them with innovative projects and dynamic direct-hire opportunities in the Midwest and beyond.
Are you a recent graduate with a passion for technology and problem-solving? Our client, a leading provider of medical imaging and diagnostic services, is seeking a Desktop Support Technician who is ready to kickstart their IT career in a hands-on environment. This role is perfect for someone who enjoys helping others, takes pride in solving technical challenges, and wants to grow within a collaborative, fast-paced organization.
What You'll Do
Provide first-level technical support for users-troubleshooting software, hardware, and peripheral issues.
Respond to support tickets and calls quickly and courteously, ensuring an excellent customer experience.
Document, track, and monitor issues to ensure timely resolution.
Collaborate with System Engineers and other team members to resolve escalated issues.
Assist with the setup, configuration, and deployment of computers and software tools.
Work primarily during 1st shift hours (after 6 months, paid on-call rotation every 8 weeks)
What You'll Bring
A strong work ethic and enthusiasm for learning new technologies.
At least 1 year of experience working with Microsoft Windows operating systems (through coursework, internships, or professional experience).
Bachelor's degree in a technical field
or
Associate's degree plus related work experience.
Basic understanding of networking and remote access troubleshooting.
Familiarity with Microsoft Office applications (Word, Excel, PowerPoint).
Excellent communication skills and a customer-first mindset.
Ability to collaborate with peers and support users at all levels of the organization.
Must have a valid driver's license and reliable transportation, as you will be supporting multiple sites (mileage will be compensated).
Preferred (Not Required)
Prior experience in a helpdesk, customer support, or IT internship role.
Exposure to healthcare, radiology, or medical informatics systems (a plus, not required).
The Vernovis Difference:
Our core values fuel our decisions and guide our actions: Integrity - an uncompromising commitment to honesty and strong moral principles; Collaboration - a reliance on openness, knowledge sharing, focus and accountability to achieve shared goals; Extraordinary Service - a fundamental belief that we are in business to serve both clients and candidates in ways that exceed their expectations.
Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.
Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status.
IT Analyst - Artificial Intelligence
Information technology internship job in Miami, FL
We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives.
Primary Responsibilities
Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes.
Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration.
Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools.
Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities.
Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients.
Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment.
Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments.
Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories.
Qualifications
Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline.
2-4 years of experience in business analysis, data analytics, or technology implementation.
Direct experience working with Generative AI tools and prompt development to address practical business challenges.
Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences.
Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.
IT Systems Administrator
Information technology internship job in Boca Raton, FL
BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following:
Ensuring high reliability and performance of the network, infrastructure and internet.
Help support data security and risk management protocols.
Developing and maintaining a culture of the highest customer service and user satisfaction.
Significant attention to new systems training and change management.
Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems.
Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies.
Assist with IT vendor relationships.
Develop a continuous improvement focus of IT operations.
Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure.
Deploys/implements new technology.
Qualifications:
3 or more years' experience in a Systems Administration role.
Up to date knowledge of current technology and proficiency in IT best practices.
Proven ability to deliver a customer-centric IT function.
Ability to work collaboratively in teams and with executive management in a fast paced, robust environment
Excellent written and verbal communications skills.
Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.
Support Technician
Information technology internship job in Weston, FL
We are seeking a Support Technician to provide first- and second-level technical support to end users. The role involves diagnosing hardware, software, and network-related issues, supporting collaboration tools, and delivering an excellent customer support experience in a corporate IT environment.
Key Responsibilities
Provide on-site and remote technical support for desktops, laptops, printers, mobile devices, and peripherals
Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues
Support collaboration and AV technologies, including Microsoft Teams, video conferencing systems, and meeting room setups
Install, configure, and maintain Windows operating systems, applications, and standard IT tools
Manage user accounts, access, and basic security tasks following IT policies
Document incidents, resolutions, and procedures using ticketing systems
Escalate complex issues to higher-level support teams when required
Deliver high-quality customer service while interacting with end users
Assist with asset management, device refreshes, and IT onboarding/offboarding activities
Perform physical tasks such as moving, installing, and setting up IT equipment as needed
Required Skills & Qualifications
Technical & Functional Skills
Strong analytical and problem-solving abilities
Hands-on experience with desktop/laptop troubleshooting (Windows environment)
Familiarity with AV equipment and video conferencing tools
Basic understanding of networking concepts (LAN/Wi-Fi, VPN, printers)
Experience using ITSM or ticketing tools
Communication & Customer Service
Excellent verbal and written communication skills
Strong customer service mindset with the ability to support non-technical users
Certifications (Preferred)
CompTIA A+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation
CompTIA Network+
Information Technology Operations Analyst
Information technology internship job in Hollywood, FL
Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry.
We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must!
SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals.
DUTIES AND RESPONSIBILITIES:
Analyze and provide solution to low complexity and routine computer issues
Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops
Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions
Oversee the Incident, Problem, and Change management processes
Identify incident trends; recommend and implement improvements to reduce volume
Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems
Keep Operations team up to date with new implementations and technologies
Establish clear communication channels for feedback from customers, peers, and cross functional teams
Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
Make certain that technology solutions adhere to quality standards
Collaborate with the project teams to review or inspect work to guarantee their quality
Assist in other tasks as required
QUALIFICATIONS:
Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
Demonstrated ability to balance department efficiency and service excellence.
Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
Demonstrated ability to work well with cross-functional groups.
Self-motivated, able to multi-task, and detail oriented.
Strong organizational, analytical, problem-solving and decision-making skills.
Able to maintain a professional demeanor and a polished professional appearance.
Background checks will be completed on all candidates considered for hire.
REQUIREMENTS:
Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services
It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center)
Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server)
Must have the required technical skills to identify system problems, as well as seek out ways to improve processes
Must be able to learn procedures quickly and be a team player
Easily adapt to new organizations / technical environments
Ability to handle and prioritize multiple tasks
Project management on small to medium projects
Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to sit, walk, stand, bend, stoop, kneel or crawl
Continually utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard
Frequently required to lift/push/carry items up to 50 pounds
Work on Specialized equipment
WHY SINTAVIA:
We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including:
Medical, dental, and vision plans after 30 days
Paid PTO and holiday
Paid life and long-term disability insurance
401(K) retirement plan and matching program
We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound.
Sintavia is an equal opportunity employer and a drug free workplace.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IT Site Operations Analyst
Information technology internship job in Avon Park, FL
Minimum of 4 years' experience in complex organization or equivalent
Strong stakeholder management skills and experience.
Responsible for site Information Risk Management (IRM) compliance and actively driving remediation of local vulnerabilities and non-compliance.
Escalating site IT problems and business impact to Site Operations Lead (SOL) and/or IT Partners
Strong communication and analytical skills.
Skilled in systematically troubleshooting complex issues to a root cause and reporting out to stakeholders in business language
Skilled in investigating and fixing complex issues across organizational boundaries, including vendors
Emotional intelligence (i.e., patience, listening, self-reflective, thoughtful, ability to build trusting relationships, reasoning, and understanding)
Strong relationship and influencing skills with people at all levels in the organization and in diverse cultures.
Ability to work with other disciplines in a global environment, and to bridge technical, commercial and IT skills.
Working knowledge of ITIL Foundations
Ability to work effectively and maintain composure under pressure
Fluent in English, spoken and written
Information Technology Help Desk
Information technology internship job in Boca Raton, FL
Executive Desktop Support: Provide comprehensive, white-glove technical support for executive-level Windows and mac OS laptops, desktops, mobile devices (iOS/Android), and associated peripherals.
Software & Application Support: Install, configure, troubleshoot, and maintain executive software applications (e.g., Microsoft 365 suite, custom business applications, collaboration tools).
Network Connectivity: Troubleshoot basic network issues (wired and wireless) impacting executive devices.
Hardware Troubleshooting & Repair: Diagnose and resolve hardware issues, perform component replacements, and coordinate with vendors for repairs as needed.
VIP Service: Provide prompt, discreet, and highly responsive support, often requiring immediate attention and problem resolution.
Documentation: Maintain accurate records of support requests, resolutions, and executive asset inventory.
Proactive Maintenance: Perform routine checks and maintenance to prevent issues and ensure optimal performance of executive technology.
Collaboration: Work closely with other IT teams (e.g., Network, Systems, Security) to resolve complex issues and implement solutions.
Training & Guidance: Provide clear and concise guidance to executives on technology usage and best practices
Please provide the TOP skills, and the years of experience that you'll consider:
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
5-10+ years of experience in desktop support, technical support, or a similar role, with a strong emphasis on supporting VIPs or executive-level users in a financial institution.
Proven expertise in troubleshooting and supporting both Windows and mac OS operating systems
thanks and regards
victor
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