Information technology internship jobs in Florida

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Capital Technology Alliance is seeking a Client Technologies Technician to support the This is a full-time, on-site role providing Tier 2 technical support, desktop services, hardware and software troubleshooting, imaging, network device support, and regional field support within Region Two correctional institutions. This position is designated as essential staff and requires reporting for duty during emergencies. Job Duties Configure and install software for IT user desktops and laptops. Install and provide support for mobile devices. Install and provide support for Department and vendor network equipment, including switches and Wireless Access Points (WAP). Install or terminate network cabling. Perform Personal Computer (PC) imaging, configuration, and installations for both Department staff and inmate PCs. Participate in the installation and rollout of new software packages, upgrades, and new desktop hardware. Maintain desktop software and hardware. Troubleshoot hardware and software for both Department staff and inmate PCs. Support the mobile workforce. Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based local area network (LAN) systems. Troubleshoot problems using scripts and checklists as guides. Escalate to Tier 3 support when necessary. Document problems and resolutions. Perform end-user training, if applicable. Provide quality customer service. Participate in the testing and evaluation of new desktop packages. Implement prototypes. Provide support for printers and peripherals. Support inmate education labs, including server and PC imaging, server and PC-based software installations and troubleshooting, group policy implementation, physical security audits, and inventories. Provide regional support in tandem with the Bureau of Field Technology Services. Required Qualifications Typically has three (3) to five (5) years of IT work experience Demonstrate a working knowledge of the basic hardware and software products; and Experience in problem-solving and troubleshooting. Two (2) or more years of experience in the provision of Tier 2 customer support for desktop computers, printers, scanners, etc. Experience installing, troubleshooting, and supporting desktop applications and operating systems, including, but not limited to, the Windows operating system, Microsoft Office, Outlook, and Internet Explorer. Experience installing and troubleshooting computer hardware and software, including, but not limited to, PCs, printers, and peripherals in both a network and standalone environment. Possess a valid Driver's License. Preferred Qualifications Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems. Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) protocols. Experience with installing and troubleshooting 3270 emulation software. Experience installing, diagnosing, and repairing hardware, including hard drives, Random Access Memory (RAM), processors, CD-RW, DVD-RW, multimedia kits, and other peripherals. Experience using imaging software for deploying desktop PCs. Experience providing Voice Over Internet Protocol (VoIP) phone support. Experience providing Virtual Private Network (VPN) client support. Experience working for a criminal justice agency. Knowledge of IT standards in a criminal justice environment. Experience supporting end users in a criminal justice environment. Ability to work independently and communicate effectively. Work Environment Work is performed on-site at Region Two correctional institutions. Work occurs behind perimeter fences in proximity to supervised inmates. The candidate will be assigned a primary institution with travel throughout Region Two. Travel Requirements Travel required to multiple correctional institutions within Region Two. Personal transportation required; state vehicles not permitted. Travel expenses reimbursed per Section 112.061, F.S., and FDC Procedure 203.001. Documentation and receipts must be submitted within 30 days of travel. Travel must follow the most efficient routing and cost guidelines established by the State. Education High School Diploma or GED required. Technical certifications are preferred but not required.

Technical Support Analyst - 3-Month Contract (Fort Pierce Area) Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation. What You'll Do: Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs Shadow and support the lead technician Replace outdated hardware (8GB PCs and 4:3 monitors) Handle hardware swaps for new systems, label printers, scanners, iPads, and more Keep workstations tidy and professionally organized (because cable chaos is never a good look) Manage inventory, follow device naming conventions, and escalate printer issues as needed Support SIM/TCP training sessions and related equipment Follow IT security processes and contribute to continual improvement initiatives What You Bring: 1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking) Strong deskside troubleshooting skills Ability to image, configure, and re-image PCs with approved apps and systems access Excellent documentation, communication, and customer service chops Flexibility to work some weekends or on-call shifts Valid driver's license, reliable vehicle, and ability to transport IT gear between offices Must pass background and drug screening (marijuana excluded) Details: Contract Duration: Jan 9, 2026 - Apr 9, 2026 Location: On-site across Fort Pierce area offices Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.

Priderock Capital Management, LLC, is seeking a Help Desk Software Support Lead associate. This position will support multifamily residential and student housing properties across the US and is ideal for someone with prior property management/leasing experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide training and assistance to on-site property management teams in Yardi, and other 3rd party software solutions. Set up new properties in Yardi and assist in training new staff in software functions. Provide excellent customer support to property management teams in responding to help desk tickets. Knowledgeable in using Yardi Client Central case system. Provide internal support to departments, including accounts payable, accounts receivable, marketing, asset management and property accounting. Research, procure and initiate associated license needed for software systems to include: Bluemoon NAA Local Apartment Association Utility conversions of RealPage and Conservative Implementations and integration of 3rd party software Use training and documentation as appropriate to include testing software, data and report editing. Proficient in Excel, Word, CSV, and database relationships. Other related duties and assignments as required. QUALIFICATIONS Prior Multi-Family Residential Property Management experience required. Prior experience with Yardi Voyager 7s in a Helpdesk environment required. Prior experience with CRM and Rent Cafe Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines. Strong ability to work under pressure and independently. Must be team-oriented and problem solver with strong work ethic. Strong communication skills, both verbal and written, are essential. Strong attention to detail and analytical skills a must The ability to review work for quality and completeness will be a key to success. Ability to collaborate with internal and external teams. Analytical and troubleshooting skills. Meet deadlines and prioritize work requirements. Meet deadlines and prioritize work requirements

Client is looking for a Service Desk Engineer to support operations and serve as a technical expert within a manufacturing environment. Hands-on support for both legacy systems (e.g., Windows XP, Server 2003) and modern infrastructure (e.g., Windows 10/11, Windows Server 2019/2022, cloud services, networked printing). NEED strong troubleshooting skills and can support both front-office + factory-floor systems/employees. Location: Everyday On-Site (Spring Hill) Compensation: $50,000-$60,000 Required Qualifications: 5+ years of IT support experience Experience supporting manufacturing environmentsand related hardware/software setups. Strong knowledge of Windows operating systems: XP, 7, 10, 11; Server 2003 through 2022. Proficiency with hardware support, including desktops, servers, networking gear, and printers. Familiarity with Active Directory, DNS, DHCP, and Group Policy. Experience with ticketing systemsand documentation best practices. Ability to prioritize tasks and manage multiple technical issues efficiently. Excellent communication skills and a strong sense of ownership. Preferred Qualifications: Experience with virtualization (VMware, Hyper-V) and/or cloud platforms (Azure). Microsoft Environment/InTune VoIP experience would be nice Duties: Troubleshoot and maintain a mix of legacy (Windows XP, Server 2003)and modern systems (Windows 10/11, Server 2016/2019/2022). Support printing systems including networked and industrial printers common in manufacturing environments. Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, thin clients, and peripherals. Manage OS deployments, updates, and configuration across a diverse IT environment. Document support issues and resolutions using a ticketing system (e.g., ServiceNow, Zendesk, or similar). Monitor and support manufacturing-related systems and equipment, ensuring minimal downtime.

Day-to-day: Insight Global is seeking a Technical Support Specialist for a start-up, digital content studio client of ours. They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic environments and is excited to support their creative operations. This position will be on site five days a week in Miami Beach, FL. You will be the go-to expert for IT support across our team. You'll ensure our systems run smoothly, troubleshoot issues, and empower our creatives to focus on what they do best. This role is ideal for someone who enjoys autonomy, problem-solving, and working in a fast-paced, creative environment. Key Responsibilities Provide hands-on technical support for Mac desktops and laptops. Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.). Manage user accounts, permissions, and system configurations. Maintain and support hardware, software, and network systems. Document technical processes and create user-friendly guides. Collaborate with cross-functional teams to identify and resolve IT challenges. Proactively monitor systems and suggest improvements.

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management Requirements: Associate's degree or equivalent combination 5 years of related work experience Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

FirstFour Group, the premier source for specialized Information technology recruitment, is currently seeking an IT Support Technician on behalf of our client, a growing IT Services Company in Panama City, Florida. In this role, you will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of our customers' IT infrastructure, computers, and servers. You'll work closely with end-users, diagnosing hardware and software issues, and delivering timely solutions to support our customers' businesses. THIS IS AN ONSITE ROLE IN METRO PANAMA CITY, FL. LOCAL CANDIDATES ONLY. NO RELOCATION OR VISA ASSISTANCE WILL BE PROVIDED. Accountabilities • Provide first- and second-level support for desktop, laptop, printer, and peripheral issues. • Install, configure, and maintain hardware and software systems. • Troubleshoot and resolve network connectivity issues (LAN/WAN, Wi-Fi, VPN). • Perform routine system maintenance, including updates, backups, and virus protection. • Set up user accounts, permissions, and passwords in accordance with company policy. • Maintain inventory of IT assets, hardware, and software licenses. • Assist in the deployment of new systems and upgrades. • Document technical procedures, configurations, and solutions. • Provide technical support both in-person and remotely via phone, email, or remote desktop tools. • Collaborate with other IT staff to support large-scale projects and rollouts. Qualifications Required: • Bachelor degree or equivalent combination of schooling and experience in Computer Science, Information Technology, or related field. • Greater than 3 years of experience in a technical support or IT services role. • Strong knowledge of Windows and mac OS operating systems. • Familiarity with Microsoft 365 Online, Active Directory, and common business software. • Basic understanding of networking protocols and concepts (TCP/IP, DHCP, DNS). • Excellent problem-solving and communication skills. • Ability to manage multiple tasks and work independently or in a team environment. Preferred: • CompTIA A+, Network+, or other relevant certifications. • Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow). • Exposure to virtualization technologies (e.g., VMware, Hyper-V). Our client offers a competitive base salary as well as benefits including health, life, and matching 401k. There is ample opportunity for career growth. For immediate and confidential consideration, please apply today.

Contract Role: IT Infrastructure Specialist Duration: 3-6 months Work Arrangement: 3 days onsite (Coral Gables, FL), 2 days remote (flexible as needed) We are seeking an experienced IT Infrastructure Specialist to support and optimize our enterprise systems during a short-term engagement. This role requires hands-on expertise in managing and maintaining critical infrastructure components across on-premises and cloud environments. Key Responsibilities Administer and maintain Windows Server, Active Directory, and related services. Manage and optimize Azure cloud resources and integrations. Configure, monitor, and troubleshoot VMware and Nutanix virtualization platforms. Ensure system security, performance, and reliability across all environments. Collaborate with internal teams to deliver infrastructure improvements and resolve technical issues promptly. Required Skills Strong proficiency in Windows Server and Active Directory administration. Hands-on experience with Microsoft Azure services. Expertise in VMware virtualization and Nutanix hyperconverged infrastructure. Solid understanding of networking, storage, and system security best practices. Ability to work independently and communicate effectively with technical and non-technical stakeholders.

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

WORK OBJECTIVE: Perfroms technical work for desktop operating systems, business applications, printing systems, networking systems, and end users of the Broward County Clerk of Courts (BCCOC) office automation systems. Work is performed under general supervision with moderate latitude in the use of initiative. Position exercises some independent judgment in accordance with defined policies, procedures, and techniques. ESSENTIAL FUNCTIONS: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Perform troubleshooting, installation and configuration of software/hardware within the standards set by the BCCOC Document end user issues and steps to replicate issues that come through the support desk Respond, resolve, or escalate service issues created in the ticketing system Assist in monitoring the status of service outages and remediation of issues Provides network assistance and some asset and server management support Analyzes, identifies, and documents office automation solutions; responds to, tracks, monitors, and maintains records of all support requests acquired via established organizational tools and procedures Identifies, researches, and resolves technical problems/projects presented through support tickets and requests Repairs, replaces, and installs software, hardware, and PC peripherals Coordinates office automation projects; plans and schedules the implementation of systems and programs Provides guidance on data processing and office automation applications to end users Contacts hardware and software vendors regarding purchase and maintenance warranty functions Assists in the training of end users and developing training documentation, as assigned Supervision: None MINIMUM QUALIFICATIONS: High school diploma or GED required; supplemented by two (2) years of experience delivering technical customer service for office automation systems; or an equivalent combination of education, certification, training, and/or experience. Technology or Software: Microsoft Windows Operating Systems Microsoft Office Applications Microsoft Active Directory IP addressing, DHCP, DNS, VPN, Microsoft Windows Printing, Registry, Logs, & Monitoring Must have a valid Florida Driver's License and proof of auto insurance. PREFERRED QUALIFICATIONS: Completion of two (2) years of college level course work in computer science, information systems, business administration and two (2) years of analytical, technical, and customer service experience in office automation systems. KNOWLEDGE, SKILLS, AND ABILITIES: Support technical issues relating to Microsoft Windows, Windows Server, and Active Directory A solid understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, Active Directory users and permissions. Knowledge of systems integration, Active Directory design and management, operating systems installation and support, Microsoft application software and how to effectively implement. General applicant troubleshooting in a Windows environment required Proficiency with laptop, desktop, and peripheral hardware troubleshooting required Ability to analyze complex problems and move them to resolution. Performs basic administrative and security tasks for variety of applications, software, including but not limit to: Active Directory, Duo Security (MFA), Office 365 Applications, VPN, and Networking, OS Deployment Tools, iOS Good communication skills; including oral and written communication, timely response and feedback, with ongoing updates to management and team members. Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure with sensitivity to deadlines. Must have strong customer service skills. Must have excellent documentation and writing skills Enforce corporate information security and IT policies. Knowledge of general computing, networking, software, and hardware concepts Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required Skill in using mathematics to solve problems Ability to clearly communicate and understand information in English, both orally and in writing Ability to follow oral and written instructions Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating Ability to visually inspect and manipulate small computer components and assess PC problems and provide potential solutions and/or recommendations Ability to learn modern office system equipment, including, but not limited to, the installation and service of hardware and software such as file servers, PC's, printers, and operating systems Ability to learn methods of analysis of business office requirements for the application of current and state-of-the art office system technology Ability to learn PC hardware/software configurations for stand-alone and LAN workstations, including operating systems, communications requirements (main frame needs, etc.), and other support software packages Ability to establish and maintain effective working relationships with those contacted in the course of work regardless of race, religion, age, sex, disability, political affiliation, sexual orientation, and diverse cultural and linguistic backgrounds Ability to regularly attend work and arrive punctually for designated work schedule PHYSICAL REQUIREMENTS: Depending on functional area of assignment, tasks involve the ability to exert heavy physical effort usually involving lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 50 pounds). Involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. ENVIRONMENTAL REQUIREMENTS: Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.

Job Title: Admin Support Tech Dept Type: Contract Assignment Pay Rate: $18/hour Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed Job Description: This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn. Key Responsibilities: Receiving and shipping mobile devices and laptops. Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower. Lifting and pushing heavy carts as needed. Qualifications: Background in administrative, clerical, shipping, or retail roles. Strong willingness to learn and adapt to new tasks. Ability to lift and push heavy carts.

Schedule: Monday-Friday Contractors can work 8 hours per day between 7:30 am-5:30 pm Contract Length: 8-12 weeks Provide Level I technical support and assist with day-to-day IT operations while the Senior Technician is on leave. This role will focus on supporting end-users, maintaining hardware/software, and ensuring smooth IT functionality within the corporate office. Responsibilities: Level I Support: Respond to and resolve basic technical issues related to hardware, software, and network connectivity. Escalate complex issues to appropriate teams when necessary. PC Imaging & Deployment: Image PCs and configure user profiles as part of the Windows 10 to Windows 11 migration project. Ensure proper installation of required applications and security updates. Hardware Setup & Moves: Perform PC moves, setups, and cable management within the corporate office. Verify workstation functionality after relocation. Peripheral & Device Support: Troubleshoot and set up printers, scanners, and other peripherals. Assist with mobile device configuration if needed. User Assistance: Provide hands-on support for employees in the corporate office. Offer guidance on basic IT best practices and system usage. Documentation & Inventory: Maintain accurate records of hardware deployments and moves. Update asset inventory as devices are imaged or relocated. Preferred Skills: Familiarity with Windows 10/11 environments. Basic networking knowledge (IP addressing, connectivity troubleshooting). Strong customer service and communication skills.

#11531 Introduction: Visium Resources has been asked to identify qualified candidates for this Service Desk Technician position. This position is a contract to direct hire opportunity which is expected to be on-site in Sanford, FL. Summary: The selected Service Desk Technician will be responsible for taking customer requests for technology services and repair and accurately documenting, prioritizing, providing support, or escalating the customer's requests to the correct IT resources. Provides support for workstations with Windows operating systems, MACS's, desktop peripherals, mobile device management, asset tracking and application support. Assists users in the efficient use of applications and provide escalations of technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results. Responsibilities: Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Provide security access privileges to the appropriate staff, with high level understanding of group policies. Responsible for configuring, installing, and repairing computer endpoints while consistently following up with users to ensure proper function, for both internal and external customers. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Document issues and resolutions properly for record keeping and posterity. Support, manage, deploy policies/apps and maintain the recommended configuration of all mobile devices; this includes, but is not limited provisioning, securing, upgrading mobile OS and creating MDM policies & groups for device management. Develop and maintain installation, operations, and configuration procedures. Perform daily system monitoring, verifying the integrity and availability of all hardware and software. Install computer and endpoint Windows updates, software updates, firmware. Manage multiple incidents and requests as assigned, and monitor ticket workflows in accordance to SLAs. Must be familiar with industry standard ticketing systems. Advise management on situations that may require additional client support or escalation. Communicates to customers on the status of requests and incidents while consistently providing excellent customer service. Contribute to developing training materials and procedures in the proper use of technology equipment along with participating in training end users. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Monitor ticket workflows in accordance to SLAs. Support, manage, optimize, and maintain the configuration and installation of all desktop, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software. Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary. Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures. Requirements: Windows Operating Systems Apple iOS Microsoft Office 365 Administration Microsoft System Center Configuration Manager Printer Network Connectivity Deployment Service Desk Plus (or other ticketing system experience) Documentation & Records Management (Knowledge base contribution) Enhanced Customer Service Enrichment Efforts, and Effective De-escalation Experience Associate degree in Computer Technology or two (2) year progressively responsible experience in the computer support field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Microsoft and CompTIA certifications preferred. Must possess excellent oral and written communication skills and be able to organize and prioritize tasks successfully. Ability to communicate effectively with other team members, customers, citizens, & executive leadership. Work requires a high degree of teamwork, coordination with customer departments, independent judgment, initiative, and a positive attitude. Ability to evaluate situations and exercise good judgment in making decisions. Ability to work independently, maintain accurate and detailed records and organize and assemble data to obtain desired output. Experience with the methods, tools, and techniques applied to diverse IT Support in multi-platform networked environments. Ability to evaluate, diagnose and develop solutions to potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users. In depth knowledge of personal computers, operating systems, Office Suite, and use of general business applications. Ability to establish and maintain effective working relationships with staff at all levels of the organization. Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs. Must also possess and maintain a valid Florida Driver's License including the ability to travel within the local area. ___________________________________________________________________________________ Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium. Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

Job Title: Level 3 Support Desk Engineer w/ MSP exp Position Type: Full-Time We are seeking an experienced and highly skilled Level 3 Support Desk Engineer to join our growing team in Tampa, FL. This key position offers the opportunity to provide expert-level technical support to our MSP client base, focusing on core IT systems such as Azure, Microsoft 365, firewalls, backups, and network components. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage and resolve complex IT issues independently. You will work closely with internal teams and vendors, provide hands-on technical support (onsite for the first 3-6 months), and ensure that client systems are running efficiently, securely, and in compliance with industry standards. Responsibilities: Provide Tier 1 to Tier 3 support for technical issues via phone, email, and chat, ensuring rapid resolution in line with SLAs. Manage and support core IT systems including Azure infrastructure, Microsoft 365, firewalls, backups, network components, and other applications. Troubleshoot and resolve a wide variety of technical issues such as: Firewall and VPN issues Server and Active Directory complications Microsoft Teams and SharePoint errors Domain namespace issues Email delivery failures Backup and recovery challenges Virtualization issues (VMware, Hyper-V) Security and compliance-related problems Provide expert-level remote and onsite support for client systems, focusing on Microsoft core applications and virtual environments. Maintain documentation of client systems, configurations, and network changes, ensuring proper record-keeping. Assist with system migrations, upgrades, and enhancements as needed. Participate in on-call rotations to support urgent, after-hours network issues. Mentor and support Level 1/2 technicians, providing guidance and troubleshooting assistance. Evaluate and prioritize service requests, collaborating with internal teams to resolve issues effectively and escalate when necessary. Security Best Practices: Implement firewall rules, access control policies, and threat detection measures to ensure system integrity. Ensure compliance with industry standards such as HIPAA, CMMC, and PCI-DSS. Provide feedback and recommendations for system improvements and new technology adoption. Required Qualifications: 5+ years of experience working in an MSP environment. 10+ years of overall IT experience with a strong technical background. Microsoft certifications required: AZ-104: Microsoft Azure Administrator or Microsoft Certified Systems Engineer (MCSE) 2016 or newer. Hands-on experience with the following: Microsoft Entra ID, Azure, Intune, Autopilot, Active Directory Windows Server & Desktop Operating Systems Network components (switches, wireless access devices, VLANs) Hypervisors, ISCSI, and vSAN administration Backup and disaster recovery solutions (Datto, Veeam) Proficiency with ticketing systems like ConnectWise, ServiceNow, Autotask. Personal vehicle for travel to client sites. Personal mobile phone for communication and multi-factor authentication. Desired Qualifications: Additional certifications such as: MS-102: Microsoft 365 Administrator VMware Certified Professional (Data Center Virtualization) Cisco CCNA Fortinet Certified Professional (Network Security) JNCIA-Junos and JNCIA-MistAI (Wired/Wireless) Experience in Automation and Orchestration tools. Experience with cloud migration projects and strategies. Previous experience in a professional services role. Competencies: Strong problem-solving and troubleshooting skills. Proactive, organized, and self-motivated with excellent time management. Strong communication skills, both verbal and written. Ability to multi-task and prioritize in a fast-paced environment. Ability to work both independently and as part of a team. Detail-oriented with a professional attitude and positive demeanor. Physical Requirements: Ability to lift up to 15 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and/or over the phone. Ability to sit or stand for extended periods.

Ready to run the engines behind a fast-growing, innovative art company? At Wendover, we don't just make beautiful artwork we transform the way business gets done. We are seeking a hands-on Information Systems Administrator to manage our core business systems, build automations, and drive efficiency across ERP, CRM, production, and e-commerce platforms. This is your chance to directly impact workflows, solve complex problems, and implement smart solutions that keep the company running at peak performance. About Wendover: Wendover Art Group is a leading domestic manufacturer of fine art, serving commercial, residential, and corporate markets. Guided by our Core Values Honor, Excellence, Team, Smart we have grown over 12x since 2005 and continue expanding through acquisitions like Lowcountry Originals, Kevin O'Brien Studio, and Friedman Brothers. Role Overview: As an Information Systems Administrator, you will manage core systems, implement enhancements, build automations, and support business efficiency initiatives. You will be hands-on with projects, SQL databases, coding, and AI tools, making sure technology works smarter, not harder. Key Responsibilities: Lead system implementations and enhancements Support M&A integrations Manage users, permissions, and security across core systems Build automations and integrations to improve workflows Maintain SQL Server databases and optimize queries Drive process improvements and efficiency gains Research and implement AI solutions to enhance productivity Qualifications: Bachelor's degree in Information Science, MIS, Computer Science, or related field Proven experience in system administration and development ERP/WMS expertise, SQL mastery, strong coding skills (Python/VBScript) Advanced Excel skills Experience with full project lifecycles Problem-solving, communication, and collaboration skills Growth mindset and willingness to learn new technologies, including AI Why Wendover: Onsite, high-impact role with company-wide visibility Collaborative, low-ego culture Opportunities to implement cutting-edge automations and AI Be part of a team shaping the future of a fast-growing, acquisition-driven company If you thrive on solving complex business problems and want your work to make a tangible business impact, apply today and help Wendover build the best art company in the world.

Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: *************************************** Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is looking for a skilled and motivated IT GRC & Security Co-op to join our GRC Team! This is a hybrid position based in Orlando, FL. Summary The IT GRC & Security Ops Co-op will gain valuable experience assisting IT GRC and Information Security teams with a wide range of activities, including governance, risk management, compliance, security awareness, and security operations. This role provides hands-on exposure to real-world security challenges and the opportunity to contribute to the protection of the organization's information assets. The co-op will collaborate with experienced professionals to learn about security best practices and support the implementation of a robust security posture. Essential Functions: Assist with the evaluation and implementation of security controls, and learn how to frame security risks in business terms. Support the assessment of vendor security, review of third-party contracts, and collection of evidence for internal audits and regulatory exams. Contribute to the development and delivery of security awareness training and phishing simulations. Assist with the IT risk management framework and methodologies. Gain experience with security tools, including monitoring, investigating alerts, and participating in incident response activities. Support vulnerability management processes and the maintenance of security documentation. Competencies: Thinks critically and analytically with the ability to express a point of view supported by data (for both technical and non-technical audiences) Raises concerns early and facilitates constructive problem-solving at all levels of the enterprise; knows when to escalate Exhibits passion for learning in technology and cybersecurity domains Collaborates effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy and achieve objectives Displays the ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Manages multiple parallel initiatives Is execution-oriented and self-motivated Requirements Enrolled in, or recently graduated from, a four-year college program focused on Information Technology, Information Security, or a similar field; OR; Completed a security boot camp and earned a security-related certification Benefits Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work 401K Plan - CXI will match up to 5% Tuition Assistance - CXI offers tuition assistance for part-time employees *conditions apply* Holiday Pay - CXI offers additional pay for select holidays Sick Time - CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours) Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************

Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry. We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must! SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals. DUTIES AND RESPONSIBILITIES: Analyze and provide solution to low complexity and routine computer issues Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions Oversee the Incident, Problem, and Change management processes Identify incident trends; recommend and implement improvements to reduce volume Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems Keep Operations team up to date with new implementations and technologies Establish clear communication channels for feedback from customers, peers, and cross functional teams Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions Make certain that technology solutions adhere to quality standards Collaborate with the project teams to review or inspect work to guarantee their quality Assist in other tasks as required QUALIFICATIONS: Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Demonstrated ability to balance department efficiency and service excellence. Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively. Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers. Demonstrated ability to work well with cross-functional groups. Self-motivated, able to multi-task, and detail oriented. Strong organizational, analytical, problem-solving and decision-making skills. Able to maintain a professional demeanor and a polished professional appearance. Background checks will be completed on all candidates considered for hire. REQUIREMENTS: Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center) Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server) Must have the required technical skills to identify system problems, as well as seek out ways to improve processes Must be able to learn procedures quickly and be a team player Easily adapt to new organizations / technical environments Ability to handle and prioritize multiple tasks Project management on small to medium projects Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to sit, walk, stand, bend, stoop, kneel or crawl Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to lift/push/carry items up to 50 pounds Work on Specialized equipment WHY SINTAVIA: We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including: Medical, dental, and vision plans after 30 days Paid PTO and holiday Paid life and long-term disability insurance 401(K) retirement plan and matching program We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound. Sintavia is an equal opportunity employer and a drug free workplace. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.