Technical Support Specialist I
Information technology internship job in Fort Wayne, IN
Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments.
Essential Functions:
* Install, configure, and maintain Denali Solutions at customer locations
* Collaborate with clients to understand their unique requirements and provide tailored solutions
* Conduct on-site assessments to ensure compatibility and optimal performance of systems
* Provide training to client's staff on the operation and maintenance of installed systems
* Collaborate with the engineering team to enhance and customize solutions based on client feedback
* Maintain accurate documentation of installations, configurations, and troubleshooting procedures
* Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
* High School Diploma
* 1-3 years of Experience
Qualifications:
* 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
* Forklift certification or willingness to obtain
* Strong ability to troubleshoot hardware and software problems
* Travels to customer locations as necessary to provide service
* Strong written and verbal communication skills
* Attends regular ongoing education as scheduled by the employer or manufacturer of equipment
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Computer Field Technician
Information technology internship job in Fort Wayne, IN
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dynamic PC Support Techician
Information technology internship job in Fort Wayne, IN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Technical Support Specialist I
Information technology internship job in Fort Wayne, IN
Benefits:
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments.
Essential Functions:
Install, configure, and maintain Denali Solutions at customer locations
Collaborate with clients to understand their unique requirements and provide tailored solutions
Conduct on-site assessments to ensure compatibility and optimal performance of systems
Provide training to client's staff on the operation and maintenance of installed systems
Collaborate with the engineering team to enhance and customize solutions based on client feedback
Maintain accurate documentation of installations, configurations, and troubleshooting procedures
Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization
Competencies:
Ensures Accountability
Tech Savvy
Communicates Effectively
Values Differences
Customer Focus
Resourcefulness
Drives Results
Plans and Prioritizes
Decision Quality
Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
High School Diploma
1-3 years of Experience
Qualifications:
1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
Forklift certification or willingness to obtain
Strong ability to troubleshoot hardware and software problems
Travels to customer locations as necessary to provide service
Strong written and verbal communication skills
Attends regular ongoing education as scheduled by the employer or manufacturer of equipment
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IT Support Specialist
Information technology internship job in Fort Wayne, IN
Job Details Corporate - Fort Wayne, IN Full Time Information TechnologyJob Overview
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
As the IT Support Specialist, you will be responsible for ensuring the functionality, maintenance, and security of all credit union devices. You will troubleshoot and resolve technical issues while providing additional support to your teammates in helpdesk operations, core system processing, and phone systems administration. This role also involves collaborating on projects and delivering excellent service support to internal and external stakeholders.
Job Type: Full-Time (On-Site)
Location: Corporate Office - Fort Wayne, IN
Schedule: 8:00am-5:00pm Monday-Friday, on call rotation some nights, holidays, and weekends.
Responsibilities:
Support helpdesk functions and serve as a first point of contact for support requests.
Set up, install, and configure software.
Maintain, repair, and upgrade technological equipment or peripheral devices.
Troubleshoot and resolve helpdesk issues with the team in a timely manner.
Assist the team by performing regular backups to safeguard data using the batch automation system.
Ensure that phone system is functioning properly and recommend enhancements when needed.
Rotate on-call duties with assigned IT staff as scheduled, including emergencies, nights, holidays, and weekends.
Keep abreast of emerging technologies and best practices in helpdesk management.
Job Qualifications
Required Skills:
Broad experience and knowledge with Windows based applications including Active Directory, WSUS, DNS, DHCP, WDS, group policies, Microsoft Office etc. and workstation operating systems including Windows 10 and 11 with an emphasis on ensuring stability and patch level vulnerability management.
Familiarity with desktop imaging applications and standardization of enterprise level desktops and laptops.
Experience in working with VoIP phone systems and email spam filter technology.
Familiarity with networking technology, topology, and security appliances with a strong desire to learn and grow in this field.
Qualifications:
Job Level: Mid-Level
Required Experience: 1-3 years of similar or related experience.
Preferred Education: Associate degree or achievement of formal certifications recognized in the industry as equivalent.
Benefits:
Education/Scholarship Assistance
Training/Career Development Programs
PTO & 13 Paid Holidays
Pension & 401k Retirement Plans
Health/Dental/Vision Insurance Plans
Flex Spending Account & Health Reimbursement Arrangement
Employer Paid Life & Voluntary Life Insurance
Employer Paid Short-Term & Long-Term Disability
Accident, Critical Illness, & Hospital Confinement Plans
Technical ITS Field Technician
Information technology internship job in Angola, IN
Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products.
The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN.
This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place.
A successful Applications Specialist will:
* Exhibit Wavetronix core values:
* People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward
* Growth Mindset: works to constantly improve processes and improve personally
* Innovation Driven: has ability to solve problems
* Master installation and configuration of Wavetronix core products
* Demonstrate and troubleshoot Wavetronix products
* Build positive relationships with customers
* Be self‐motivated and enjoy working on and with teams
* Have clear written and verbal communication skills
* Be intrinsically motivated and enjoy working with the customer
* Able to work flexible shifts and to adapt workflow to changing project schedules
* Have previous field service experience in traffic signal/ITS cabinets
* Provide technical training (typically up to 10 people) on products as needed either in the field or in office
* Have the ability to give technical presentations
* Review plans and design Wavetronix products into projects
* Conduct technical site surveys
* Provide service and customer support both in the field and over the phone
* Help manage all on site installation/configuration of products
* Diagnose errors or technical problems and determine proper solutions
* Document processes and produce timely and detailed trip reports
* Cooperate with the team and share information across the organization
* Comprehend customer requirements and make appropriate recommendations
* Keep track of current projects and support cases in CRM
* Have a basic understanding of networking
* Be excited about personal development and eager to engage in development training
* Travel as required within and between territories.
* Technical degree (EE, EET) or certifications in ITS/traffic industry preferred
More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
* Understand company core values, strategies, and initiatives
* Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment
* Able to effectively use mobile tools and applications
* Have a positive relationship with Wavetronix customers
* Able to understand and effectively communicate technical procedures and processes to customer
* Comprehend customer requirements and make appropriate recommendations to the client
* Effectively communicate and cooperate with Technical Services and share information across the organization
6 Month Milestones
* Master installation and configuration of Wavetronix products
* Demonstrate the ability to troubleshoot, test, repair, and service technical equipment
* Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones
* Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products
* Learn intersection and controller cabinet basic operation
* Perform at least 5 solo technical customer visits
Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix:
Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 24 years. We continue to invest in long-term growth, creating even more opportunities.
If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.
IT Intern
Information technology internship job in Bluffton, IN
Inteva Manufacturing Information Technology Interns get the chance to learn about IT in supporting the people and systems that build parts for vehicles, gain insight into both manufacturing processes and an IT support role in a fast paced, mission critical environment where teamwork matters.
What Will You Get To Work On?
Maintain network, server, computer and printer asset documentation within the facility
Configure, maintain, control, troubleshoot and monitor employee IT equipment and production floor equipment and software
Coordinate with Corporate and Local IT teams when necessary to make changes as requested via helpdesk system or directly from local leadership team
Respond to problem situations, following procedures for problem resolution and reporting, and engaging in follow-up analysis to determine and eliminate future problems
Support any current initiatives that may be occurring
Make suggestions to take better advantage of new technologies and/or existing IT processes
IT Intern
Information technology internship job in Markle, IN
Internship Description
DEPARTMENT: Information Technology
REPORTS TO: IT Manager
The IT Intern's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
DUTIES AND RESPONSIBILITIES:
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Install anti-virus software and maintain virus definitions.
Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Develop help sheets and frequently asked questions lists for end users.
Contribute to Performance Improvements at Wayne Metals, LLC.
QUALIFICATIONS:
Associate's degree in computer science, or technical training/experience equivalence.
A+ Certification or technical training /experience equivalence.
Microsoft Networking experience
Microsoft Operating Systems
Microsoft Office experience
Good understanding of the organization's goals and objectives.
Must be self-motivated and be willing to take the initiative to get things done.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to present ideas in user-friendly language.
Exceptional written and oral communication skills.
Strong documentation skills.
ENVIRONMENTAL MANAGEMENT RESPONSIBILITIES:
Conform to all Wayne Metals, LLC environmental policies, programs and procedures.
Conform to all State of Indiana laws and regulations.
Report any environmental concerns to supervisor, Environmental Management Representative, or the Plant manager.
Work with the EMR and other staff to reduce pollution
Ensure continuous improvement in the operation
Motivate train and inform Wayne Metals employees regarding the EMS
Recommend strategic directions for the EMS
Sustain Wayne Metals environmental protection policy
IT Services Intern
Information technology internship job in Goshen, IN
The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed.
Position Qualifications
Minimum Education: High School Diploma.
Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired.
Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment.
Competencies:
Effectively applies technical knowledge to solve a range of problems
Develops solutions to problems that cannot be solved using existing methods or approaches
Is sought out to provide advice or solutions in his/her area of expertise
Keeps informed about current developments in his/her area of expertise
Strong communication skills
IT User Support Intern
Information technology internship job in Goshen, IN
Job Description
The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include:
Responsibilities:
Follow documented operating procedures and customer service guidelines for Help Desk support.
Receive, process, and respond to Help Desk tickets received from the ticketing system.
Effectively troubleshoot and solve desktop hardware and software issues.
Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions.
Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned.
Assist Help Desk with asset management.
Eliminate and/or recycle outdated equipment and software.
Qualifications:
Currently pursuing a bachelor's degree in computer/information technology or other relevant focus
Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities
Highly organized, disciplined in time management, and possess a sense of urgency
Ability to identify and solve problems effectively
Interest in IT aspects and ability to pick up technical concepts quickly
Ability to lift up to 20 pounds and move equipment
Hours: Part-Time during the Spring and Full-Time during the Summer
Location: Goshen, IN
Please attach a cover letter in the process of applying for this position.
B-Level Technician
Information technology internship job in Goshen, IN
THIS IS A 3RD SHIFT POSITION that pays a starting hourly rate of $30.10/hour plus an additional $3/hour for Shift Premium. Hourly Pay is dependent on experience.
With over 70 years of innovative products and services, Valto Engineered Materials is the worlds leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver superior quality products that perform in demanding environments.
Valto is searching for a Maintenance Technician to support our Goshen, Indiana facility. Reporting to the Maintenance Supervisor, this role is responsible for performing routine maintenance, troubleshooting issues, and executing repairs to prevent downtime and enhance productivity. The maintenance technician will utilize their expertise in mechanical and electrical systems to maintain a safe working environment while adhering to industry standards. Additionally, they will implement predictive and preventative maintenance strategies to extend the lifespan of equipment. Ultimately, the Maintenance Technician contributes significantly to the overall success of our operations by ensuring that all systems function optimally.
How youll make an impact:
Conduct regular inspections and maintenance of machinery and equipment to identify potential issues.
Perform repairs and replacements on mechanical and electrical systems as needed.
Execute preventative maintenance tasks according to established schedules and protocols.
Utilize precision measuring tools to assess equipment performance and make necessary adjustments.
Document maintenance activities and maintain accurate records of repairs and inspections.
What you bring to the table:
High school diploma or equivalent.
Proven experience as a maintenance technician or similar role.
Strong knowledge of mechanical and electrical systems.
Preferred Qualifications:
Technical certification in maintenance or a related field.
Experience with vacuum pumps and pump maintenance.
Familiarity with plumbing and basic welding techniques.
Skills:
The required skills are essential for the daily tasks of a Maintenance Technician, as they directly impact the technician's ability to perform effective repairs and maintenance. Proficiency in mechanical repair and electrical wiring allows the technician to troubleshoot and resolve issues efficiently. Skills in predictive maintenance enable the technician to anticipate potential failures and address them proactively, minimizing downtime. Additionally, the ability to climb ladders and perform precision measurements is crucial for accessing and assessing equipment in various locations. Overall, these skills ensure that the technician can maintain a high standard of operational excellence within the facility.
Valto, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
3rd Shift position and includes a $3/hour Shift Premium.
PIa9e36131ed1b-31181-38003644
IT Specialist
Information technology internship job in Fort Wayne, IN
Job DescriptionIT Specialist We move freight. You move networks. Together, we make logistics look easy. Bring your IT skills and lets keep the wheels turning If you're a problem-solver who thrives in fast-paced environments and loves helping people stay productive, this is your chance to take ownership of the systems that power a half-billion-dollar logistics operation. Youll support our teams across the country, ensuring they have the tools, uptime, and technical reliability they need to deliver for our customers.
At Circle Logistics, were one of the fastest-growing 3PLs in the nation, built on No-Fail Service, Personalized Communication, and Innovative Solutions. Every truck we dispatch, every customer we support, and every win we celebrate relies on strong IT performance behind the scenes. If youre ready to make a direct impact, work with great people, and be part of a company that recognizes and rewards excellence, wed love to meet you.
What Youll Do
Provide IT support to administrative and operations teams
Assist with new hire setups: computers, phones, desk equipment
Resolve software, hardware, and access issues
Set up new user accounts, profiles, and passwords
Install and perform minor repairs on hardware, software, and peripherals
Order replacement hardware or new software
Manage rollouts of new apps, tools, and updates
Test and evaluate new technologies for adoption
Monitor daily performance of systems and networks
Support VOIP deployment and troubleshooting
Assist with server/network stability and uptime
Maintain office equipment and coordinate repairs
Assist with office builds or relocations (furniture assembly, layouts, mounts)
Complete special IT projects as assigned
What You Need Experience
13 years in customer service, operations, data entry, call center, IT helpdesk, networking, or logistics
Hands-on experience with PC support, VOIP, and networking setup/administration
Experience with hand tools and basic power tools (strongly preferred)
Skills
Strong attention to detail and ability to follow tasks to completion
Ability to multitask and prioritize effectively
Excellent communication skills
Strong teamwork and professional conduct
Ability to work flexible hours (nights/weekends/holidays as needed)
Education & Certifications
Associates or Bachelors degree preferred
CompTIA A+ preferred
Technical Tools
Above-average proficiency with Google Suite (Admin + Apps)
Microsoft Office (VLOOKUP, pivot tables, reporting) preferred
What We Offer
Comprehensive health, dental, and vision coverage
Professional growth within a rapidly expanding national logistics company
A fast-paced, collaborative, and creative work environment where your ideas matter
Ready to take your IT career to the next level? Apply today and join a team that values innovation, problem-solving, and growth. Click Apply Now to start your journey and one of our recruiters will reach out to you shortly!
Physical Requirements
The physical requirements listed below represent the general expectations for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to perform tasks that may require close vision, distance vision, peripheral vision, depth perception, and adjusting focus, with or without corrective lenses.
Ability to move about the workspace, including periods of walking or other mobility as needed.
Ability to remain seated for extended periods (generally up to 8 hours), as required by the role.
Ability to reach, bend, stoop, push, and/or pull, and to lift or move items generally up to 35 pounds, and occasionally up to 40 pounds, as part of regular job duties.
Work Environment
The working conditions described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made as needed.
Primarily an indoor office environment, with occasional participation in company activities or events that may occur outdoors.
Work schedules may vary and could include evenings, weekends, holidays, or extended hours based on business needs.
While most duties occur in a climate-controlled environment, occasional exposure to outdoor weather (heat, cold, etc.) may occur during support of company activities.
Noise levels in the work environment typically range from moderate to loud.
Service Desk Technician II
Information technology internship job in Fort Wayne, IN
Purpose
Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 2 is to provide client-centered, efficient, and effective level 2 remote support to Corsica clients. As an intermediate-level technician, the Service Desk Technician 2 plays a key role in minimizing client downtime and disruptions to client technical environments by resolving more complex and non-standard technical issues.
Responsibilities
The responsibilities for this position include:
Receive, classify, and triage incidents and simple requests.
Troubleshoot and resolve incidents to return service to clients as quickly as possible.
Implement low risk, well-understood changes that are requested by end users.
Follow standard operating procedures as documented in the Knowledge Management System.
Work with the team and escalate as needed with the assistance of management.
Stay up to date on the latest technologies through ongoing education.
Maintain and update system documentation and event records.
Competencies and Qualities
Qualified candidates must meet the following job requirements:
Able to function effectively in a high-paced environment
Able to understand the perspective of the client in all service interactions
Makes effective use of time and complete tasks efficiently and on time
Able to work with a team, communicate effectively, and have high attention to detail
Meets client and corporate expectations for attendance, quality, and performance
Must have intermediate experience with each of the following:
System hardware, software, and operating systems
Active Directory and Group Policy administration
Must have basic experience with each of the following:
Cloud solutions such as Office 365 and Google Apps
Networking concepts such as TCP/IP, DNS, and DHCP
Switches, firewalls, and advanced infrastructure
Experience with each of the following is a plus but not required:
Cloud-based data-centers such as Azure and AWS
Server applications such as SQL Server and RDS
Voice technologies and phone systems
Education, Experience, and Certifications
Required
Must have at least a high school diploma or GED.
A minimum of 4 years of professional ITSM experience is required.
Must have at least 2 certifications from vendors such as Apple, CompTIA, or Microsoft.
Preferred
Associate degree or better is preferred.
MSP experience is preferred.
Supervisory Responsibility
This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures.
Work Environment
In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure.
Travel
Less than 1% travel is expected with this position.
Physical Demands
Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving.
Position Type/Expected Hours of Work
This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplyIT Support Technician
Information technology internship job in Fort Wayne, IN
Job Details Holsum of Fort Wayne Fort Wayne - Fort Wayne, IN Full Time High School Up to 10% 1st Information TechnologyDescription
We are seeking a motivated and user-focused Tier 1 IT Support Technician to join our IT team. This entry-level position is ideal for someone with a passion for technology and problem-solving. The Tier 1 Technician will serve as the first line of support for end users, handling technical issues related to desktops, laptops, tablets, printers, Windows operating systems, Microsoft 365 applications, and various business-specific software. Support will be provided primarily over the phone, through remote tools, and occasionally in person.
Key Responsibilities
Provide first-level technical support for hardware, software, and connectivity issues.
Troubleshoot and resolve issues with desktops, laptops, tablets, printers, and phones.
Assist users with Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint.
Support Windows 10/11 operating systems: login issues, updates, performance, and user configurations.
Address basic network connectivity problems (Wi-Fi, VPN, etc.).
Log and track all support requests in the IT ticketing system.
Follow documented procedures for issue resolution and escalation.
Maintain clear and professional communication with users during issue resolution.
Escalate unresolved or complex issues to other members in IT.
Qualifications
Qualifications
Required:
High school diploma or equivalent.
Strong communication skills and a customer service mindset.
Basic technical knowledge of computer hardware, Windows OS, and Microsoft Office/365.
Preferred:
6 months to 1 year of experience in a help desk or desktop support role.
Industry certifications such as CompTIA A+, Network+, or similar.
Coursework or a degree in Information Technology, Computer Science, or a related field.
Familiarity with IT support tools, business application environments, and common troubleshooting workflows across hardware, software, and network-related issues.
Work Environment & Schedule
Standard office environment with occasional need to travel between departments or locations (6-hour maximum distance).
Position may require occasional lifting of equipment (up to 50 lbs).
Typical business hours with flexibility based on support needs.
On-call availability required as part of a rotating schedule, including evenings and weekends as needed.
#lbmanagement
IT Support Technician
Information technology internship job in Fort Wayne, IN
IT Level 1 Technician Pay Rate: $18.57 - 23.33
Department: Information Technology
Key Responsibilities
· Respond to and resolve technical support tickets and user requests in a timely and professional
manner.
· Provide in-person, phone, and remote desktop support across multiple office and group home
locations.
· Set up and configure desktops, laptops, thin clients, Chromebooks, and mobile devices.
· Create, modify, and decommission user accounts in accordance with role-based access protocols.
· Configure and support VPN access, Remote Desktop Services, and Microsoft 365 accounts.
Every effort has been made to make your job description as complete as possible; however, at times there will be other duties you are required to perform. Easterseals Northern Indiana reserves the right to make changes to job
· Implement security policies including MFA, password management, and role-based access. · Assist in patch management, antivirus updates, and software rollouts using centralized management tools. · Perform regular equipment maintenance, hardware upgrades, and installations. · Support the deployment of new systems including printers, network equipment, and telephony devices. · Maintain accurate records of IT assets, service requests, and configuration changes. · Ensure IT support activities align with HIPAA, CARF accreditation requirements, and internal security policies. · Assist with compliance audits and documentation of procedures and incident responses. · Monitor device performance and coordinate with senior IT staff on server, storage, and networking needs. · Provide on-site support for physical security systems including cameras and badge access points. · Escalate complex issues involving servers, backups, or network infrastructure to senior team members. · Provide basic training to staff on software tools, cybersecurity awareness, and proper device use. · Communicate IT updates and scheduled maintenance to staff as needed. --- Qualifications · Associate's degree in Information Technology or related field (Bachelor's preferred) or applicable prior experience. · 1-3 years of hands-on IT support experience in a multi-site environment · Experience with Microsoft 365, Windows OS, Active Directory, and remote access tools · Familiarity with virtual environments (VMware), cloud storage (OneDrive/SharePoint), and mobile device management a plus · Strong problem-solving and troubleshooting skills · Excellent communication and interpersonal skills · Ability to manage multiple priorities and meet deadlines · High attention to detail and commitment to security best practices · CompTIA A+, Network+, or Security+ · Microsoft Certified: Modern Desktop Administrator Associate · VMware or other virtualization-related certifications · Ability to pass criminal/registry background checks and other required screenings · Possession of valid driver's license, safe driving record, and proof of auto insurance. ---
Work Environment/Conditions
The position involves occasional travel to other ENI facilities and group homes as needed. It may also require lifting
and moving IT equipment weighing up to 50 pounds. Additionally, the role includes on-call availability during evenings
and weekends on a rotating schedule to address critical issues.
Benefits:
Medical, Dental, and Vision Insurance
Company-paid Life Insurance and Long-Term Disability
Voluntary Life Insurance
Employee Assistance Program (EAP)
Retirement Plan
Vacation, Sick and Personal Time
Employee referral bonus
Holiday pay
Flexible scheduling
Paid training and continued education opportunities
Advancement opportunities
Tuition Assistance
Additional Info:
Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant.
All Cardinal Services locations are tobacco-free.
Help Desk Technician
Information technology internship job in Defiance, OH
Reports to: Helpdesk Supervisor
FLSA Type: Non-Exempt
HOURS: 8AM - 5PM
:
â¯â¯â¯
Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections.
We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations.
POSITION SCOPE
:
Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.â¯The goal is to create value for clients that will help preserve the company's reputation and business.
DUTIES & RESPONSIBILITIES
:
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information.
Pass on any feedback or suggestions by customers to the appropriate internal team.
Identify and suggest possible improvements on procedures.
Other duties as assigned.
REQUIRED SKILLS/ABILITIES:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent interpersonal skills.
Ability to explain technical information in understandable language to non-technical staff members.
Flexibility to work a variety of shifts with minimal notice
Available to work regular overtime
Proficiency with Windows Operating system and Thin Client environments
Excellent oral communication skills
Detail-oriented to keep detailed notes on tickets
Highly organized to keep Help desk tickets order
Ability to diagnose and resolve basic computer technical issues
Extremely motivated self-starter
Strong desire to learn
Ability to work as a Team member
QUALIFICATION/EDUCATION AND EXPERIENCES:
High School diploma or equivalent
2+ years of experience working in a help desk environment
PHYSICAL REQUIREMENTS:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
This position must be located in our Defiance, OH office
This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule.
Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.
IT Specialist I- End User Computing
Information technology internship job in Garrett, IN
Job DescriptionSalary: $25.00-32.00/HR
cb20 is the Capital Regions solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.
Position is 3-days per week to start. May move to Full-time in the next few months.
The Specialist I - IT End User Computing provides the needed technical support to enable users to perform their business activities at multiple locations. Ensure IT issues are escalated to the appropriate support team with urgency. Self-driven to solution and project manage new technologies to support business needs while working with site leadership and key business personnel, IT SMEs, and technology partners. Helps to develop an overall site technology strategy while aligning with global IT towers. Have a continuous improvement mindset with a sense of ownership for all site related IT initiatives and support.
Key Tasks, Deliverables & Objectives:
Prioritize and facilitate support issues as needed. (Included but not limited to Break-Fixes, Site Projects, IT initiatives and Compliance activities). Additionally, this person provides administrative functions in coordinating site activities.
Acts as a site advocate to facilitate the resolution of issues, large or small with a sense of urgency. Owns larger issues while working with other support teams until resolution.
Develops key relationships with IT SMEs, leadership, user base, and monitors user experience.
Provides C-Level support for incidents and requests.
Drive the adoption of new technologies to support business needs. Be a key thought leader for IT strategies and solutions. Create relationships with key partners to help drive solutions.
Assists in or manages planning and executing for IT optimization projects in his or her region incl. coordination with local parties to inform of new technologies.
Responsible for promoting, enforcing, and sometimes creating IT policies, processes & standards.
High professional ethics and respect administrative policies and committed to deliver IT world class services.
Have a mindset to always keep learning new technologies and stay current.
Travel: 10 15%
Minimum Qualifications:
Working experience in WAN, LAN topology and support
Working experience in Microsoft products
Ability to physically rack, stack IT equipment across multiple locations around the sites and able to walk long distances based on site location requirements.
In possession of a drivers license (preferably having own car)
English (spoken and written) skills are required.
Must be fluent in Microsoft Office/O365 Outlook, Excel, Word, PowerPoint, and Project; Visio skills also preferred.
Working experience to install, configure and set-up workstations, servers, printers, locations, management meetings, projects and reviews.
3-10 years of proven experience in IT customer support and business partnership
Preferred Qualifications
Bachelor's degree in computer science or related field or commensurate experience.
IT Support Certifications (Microsoft, A+, etc.)
Software Development Intern - Spring 2026
Information technology internship job in Fort Wayne, IN
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:
2025 Great Places to Work Certified
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Culturally focused on work/life balance, mental health, and the overall wellness of our employees
Position Summary
DMA is seeking a motivated and talented Software Development Intern. We are offering an excellent opportunity for hands-on, real-world experience in software development working with a team of highly skilled software developers. The selected individual will gain exposure in the day-to-day operations, business requirements, and the analysis and transformation into web-based solutions for an organization specializing in innovative software and industry-leading tax services.
Essential Duties and Responsibilities
Participate in code reviews and release & sprint planning sessions
Assist with developing unit test cases for new features and bug fixes
Provide technical support as needed
Aid with diagnosing and triaging issues with software; determine and document root cause
Maintain and enhance existing software solutions
Aid in developing and documenting potential solutions to a given issue
Develop and document potential solutions to a given issue
Assist with preparation of functional and technical documentation
Non-Essential Duties and Responsibilities
Perform other duties as assigned
Education and Qualifications
Pursuing a Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field
Minimum 3.0 Cumulative GPA
Experience with an object-oriented programming language, such a C# or Java.
Familiarity with scripting languages (e.g. Javascript), MVC concepts, JDBC/SQL is a plus
Knowledge of relational databases
Ability to work collaboratively within a team environment of other developers to meet aggressive goals and high-quality standard
Excellent communication and interpersonal skills
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship
The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at *********************** or ************ and choosing selection 6.
Auto-ApplyUndergrad Manufacturing Science Intern
Information technology internship job in Gas City, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Functional Overview & Responsibilities
Ensuring reliability of our manufacturing and utility systems
Searching for and implementing continuous improvements
Maintaining our facilities and processes in a state of compliance with US and global regulations
Managing capital projects
Designing and developing drug delivery systems
The internships are temporary summer positions that last for 12 CONTINUOUS weeks beginning in May or June 2026. Each science intern will be assigned a project affording the opportunity to actively contribute to the Tech Services Manufacturing Sciences (TSMS) or Quality organizations, building a comprehensive understanding of the pharmaceutical industry, and the role scientists play in creating solutions for Eli Lilly and Company. These roles include areas such as science and technology, direct process support, as well as analytical laboratory support. This intern position exposes one to the technology, science, and regulatory requirements for making commercialized life-saving medicine in therapeutic areas including: diabetes, oncology, and endocrinology.
Quality Assurance: Develops and audits systems to ensure quality of medicine is achieved every time. Expert on production science and compliance to solve manufacturing challenges and support technological improvements.
Quality Control: Performs critical analytical testing to confirm consistent product quality. Evaluates and investigates testing results, as well as develops expertise to improve testing methods.
Technical Services Manufacturing Science: Oversees and develops scientific knowledge of the processes for making medicine. Analyzes data and performs routine data monitoring to lead process improvements and identify trends.
Interns will interact with other engineering, manufacturing, and science professionals, including Lilly senior management. Professional development and social events will be held throughout the summer. At the conclusion of the work period, each intern will present their project highlights, findings and general internship accomplishments to science and manufacturing professionals.
Project opportunities are available in, but not limited to, the following areas:
Parenteral Products (injectable)
Bulk Processing (small and large molecule)
Global Delivery Devices
Key Objectives/Deliverables
Provide a practical real-life solution to a manufacturing business-related technical project.
Understand the scientific principles required for manufacturing pharmaceutical substances, including the interaction with equipment.
Provide technical support to non-routine (e.g. deviation) investigations.
Be capable of preparing relevant technical documents, such as Reports, Change Controls, Regulatory submissions, Deviations, Protocols, etc.
Utilize the principles of Good Laboratory Practices/Good Manufacturing Practices and principles to analyze process intermediates, active pharma ingredients, and drug product in a Quality Control Lab (QCL) using analytical techniques such as wet chemistry, HPLC, ICP, AA, Titration, and/or Microbiological Assays.
Actively run a technical improvement agenda within the area of responsibility to drive process improvement.
Monitor and appropriately react to established statistically based metrics in real time to assess process variability and capability.
Work within cross-functional teams in a positive fashion to implement TSMS or Quality objectives and deliver business plans and quality objectives.
Work individually and with a supervisor to determine and achieve project goals driving process productivity through the implementation and execution of the project.
Document and present project accomplishments and progress.
Basic Qualifications
Currently attending college and completion of a BS scientific discipline degree by August 2028.
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor the following work authorization or visas for this role: F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
Additional Information
Positions are currently located in the following areas: Indianapolis, IN, Lebanon, IN, Concord, NC, Durham, NC, or Kenosha, WI
All interns will be considered for full-time positions based on their internship performance
Lilly arranges various intern activities including sporting events, dinners, lunch and learns, volunteer activities etc. to provide opportunities for socializing, professional development, and learning more about Lilly.
Interns will receive 1 week of paid time off during the Lilly summer shut-down (June 29th, 2026 - July 3rd, 2026)
Interns will receive a competitive salary and free parking at their work site, as well as access to Lilly's onsite facilities
If the intern's job position requires a move from another location, Lilly will provide subsidized housing
Interns are responsible for arranging their own transportation to and from work.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$58,000 - $100,320
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyMasters Manufacturing Science Intern
Information technology internship job in Gas City, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Functional Overview & Responsibilities
Ensuring reliability of our manufacturing and utility systems
Searching for and implementing continuous improvements
Maintaining our facilities and processes in a state of compliance with US and global regulations
Managing capital projects
Designing and developing drug delivery systems
The internships are a temporary summer position that lasts for 12 CONTINUOUS weeks beginning in May or June 2026. Each science intern will be assigned a project affording the opportunity to actively contribute to the Tech Services Manufacturing Sciences (TSMS) or Quality organizations, building a comprehensive understanding of the pharmaceutical industry, and the role scientists play in creating solutions for Eli Lilly and Company. These roles include areas such as science and technology, direct process support, as well as analytical laboratory support. This intern position exposes one to the technology, science, and regulatory requirements for making commercialized life-saving medicine in therapeutic areas including: diabetes, oncology, and endocrinology.
Quality Assurance: Develops and audits systems to ensure quality of medicine is achieved every time. Expert on production science and compliance to solve manufacturing challenges and support technological improvements.
Quality Control: Performs critical analytical testing to confirm consistent product quality. Evaluates and investigates testing results, as well as develops expertise to improve testing methods.
Technical Services Manufacturing Science: Oversees and develops scientific knowledge of the processes for making medicine. Analyzes data and performs routine data monitoring to lead process improvements and identify trends.
Interns will interact with other engineering, manufacturing, and science professionals, including Lilly senior management. Professional development and social events will be held throughout the summer. At the conclusion of the work period, each intern will present their project highlights, findings and general internship accomplishments to science and manufacturing professionals.
Project opportunities are available in, but not limited to, the following areas:
Parenteral Products (injectable)
Bulk Processing (small and large molecule)
Global Delivery Devices
Key Objectives/Deliverables
Provide a practical real-life solution to a manufacturing business-related technical project.
Understand the scientific principles required for manufacturing pharmaceutical substances, including the interaction with equipment.
Provide technical support to non-routine (e.g. deviation) investigations.
Be capable of preparing relevant technical documents, such as Reports, Change Controls, Regulatory submissions, Deviations, Protocols, etc.
Utilize the principles of Good Laboratory Practices/Good Manufacturing Practices and principles to analyze process intermediates, active pharma ingredients, and drug product in a Quality Control Lab (QCL) using analytical techniques such as: wet chemistry, HPLC, ICP, AA, Titration, and/or Microbiological Assays.
Actively run a technical improvement agenda within area of responsibility to drive process improvement.
Monitor and appropriately react to established statistically based metrics in real time to assess process variability and capability.
Work within cross-functional teams in a positive fashion to implement TSMS or Quality objectives and deliver on business plan and quality objectives.
Work individually and with a supervisor to determine and achieve project goals driving process productivity through the implementation and execution of the project.
Document and present project accomplishments and progress.
Basic Qualifications
Currently attending school and will have completion of a master's degree in a scientific discipline by August 2028.
Additional Functional Job Skills & Preference
Analysis/problem assessment skills, communication (oral and written) skills, information/data monitoring skills, quality orientation, and teamwork/interpersonal skills
Previous internship experience within the pharmaceutical industry
Additional Information
Positions currently located in Indianapolis, IN or Lebanon, IN, Concord, NC, Durham, NC, or Kenosha, WI.
All interns will be considered for full-time positions based on their internship performance
Lilly arranges various intern activities including sporting events, dinners, lunch and learns, volunteer activities etc. to provide opportunities for socializing, professional development, and learning more about Lilly.
Interns will receive 1 week of paid time off during the Lilly summer shut-down (June 29th, 2026 - July 3rd, 2026)
Interns will receive a competitive salary and free parking at their work site, as well as access to Lilly's onsite ammenities
If the intern's job position requires a move from another location, Lilly will provide subsidized housing
Interns are responsible for arranging their own transportation to and from work.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$58,000 - $100,320
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-Apply