Information technology internship jobs in Harrisburg, PA

Details Job Title: Help Desk Analyst | W2 CONTRACT ROLE | Work Schedule: 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM Work Model: Contractors will work 5 days onsite and 5 days remote. During training, candidates may be required to work fully onsite. Role Overview The Help Desk Analyst will work in a call center environment, providing first-level technical support to users. The role focuses on assisting users with login issues, password resets, application access, and general troubleshooting, with escalation to Tier 2 when required. Key Responsibilities Receive and respond to help desk calls and emails from users experiencing application or system issues Troubleshoot business application support problems using knowledge of software, hardware, and application services Assist users with problem-solving steps and provide clear guidance Log incidents accurately in the tracking system (ServiceNow) Escalate issues according to defined procedures Research issues using technical databases and collaborate with team members to resolve problems Use reference materials and diagnostic tools effectively Provide timely and accurate status updates Assist with coordination of system changes, upgrades, and new product rollouts Ensure compliance with quality standards and documentation requirements Manage and report time spent on work activities Work effectively in a team environment Demonstrate strong written and verbal communication skills #SKILL MATRIX: Promptly answer help desk phone Promptly respond to help desk emails Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Perform agency computer repairs, as needed Install software/updates on agency computers as needed Assist senior technical staff as requested with lower-level job tasks such as acquiring data and running reports Run daily reports and hand deliver the reports or insert into inter-company mail envelopes for pick-up and delivery Create ServiceNow incidents for all phone and email requests Provide assistance with cable clean-up, installations, data center cleaning, moving or racking of equipment

Our government client is looking for an experienced IT Support Analyst on an onsite 6+ months renewable contract role in Harrisburg, PA. - IT Support Analyst W2 RATE - $26/hr The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution. The agency Communications Specialist provides after-hour and weekend hours Level 1 Support by performing the skills listed below. Role Description: End-user Support • Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. • Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. • Works with agency T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed. • Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed. • Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed. • Promptly and properly escalate high priority issues. Monitoring & Maintenance • Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware. · Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions. • Responds to outages and system failures using established escalation processes. • Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. • Escalate after hours incidents to staff for resolution. • Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service. • Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions. • Actively monitors the Service Now ticket queue. • Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed. • Proactively identifies and resolves problems. Communication • Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours. • Perform Enterprise Incident communications using defined process and approved template. • Monitors the network hotline during coverage hours. • Issues network status updates using established procedures. • Follows quality standards and displays strong customer service skills. Routine Tasks • Assists the network engineers and technicians with outstanding tasks. • Updates network operation and knowledgebase documentation. • Participates in disaster recovery. • Completes assigned tasks. Required Skills: • Possesses excellent communication skills; both written and spoken. • Ability to be clearly understood and has excellent phone etiquette. • Ability to support end-users with varying IT skillsets. • Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures. • Ability to adapt to change. • Detail oriented and resourceful. • Excellent organizational skills. • Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution. • Experience with incident management, call tracking, and ticketing software. • Preferred 2+ years previous systems administrator, help desk, and/or call center experience. Required/Desired Experience: 2 Years of Previous systems administrator, help desk and/or call center experience Highly desired Experience with incident management, call tracking and ticketing software (preferably ServiceNow) Required Ability to support end users with varying IT skillsets Required Ability to troubleshoot end-user issues and/or escalate as needed for quick resolution Required Excellent communication skills (written and oral) Required About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY ************************ “Celebrating 30 years of service.”

Role Description We are seeking an experienced IT Desktop Support Engineer to provide onsite technical support at a client location in Mountville, PA. The role involves installing, configuring, maintaining, and troubleshooting computer systems, networks, and peripheral devices while ensuring adherence to established IT standards and procedures. The successful candidate will work directly with end users and play a critical role in maintaining operational continuity. This position is offered as a full-time independent contractor (1099) engagement and does not include benefits. Key Responsibilities: Install, upgrade, support, and troubleshoot Windows 10/11, Microsoft Office, and other authorized desktop applications Install, upgrade, support, and troubleshoot desktop/laptop hardware, printers, and peripheral equipment Diagnose and resolve hardware, software, and network issues at the client site Provide user data and application recovery Perform email account administration, including account creation, management, and distribution lists Manage user accounts in Active Directory, including account creation, password resets, and access management Use diagnostic tools to troubleshoot LAN/WAN connectivity issues (TCP/IP, DNS, DHCP) Deploy and customize operating system images using approved tools and methodologies Perform preventative maintenance and remedial repairs on desktops, laptops, printers, and peripherals Test and deploy security patches and software updates Participate in new hardware and software rollouts, ensuring consistency with company standards Log, track, and resolve incidents and requests using a ticketing system Educate and support non-technical users Provide IMAC support, vendor coordination, and asset tracking Manage hardware inventory at the Mountville, PA client location Provision and re-provision hardware based on client requirements Ensure compliance with warranty and service requirements Return defective equipment and maintain spare parts inventory Technical Expertise : Strong experience in hardware and software troubleshooting Windows 10/11 and iOS/Android mobile device support Desktop, laptop, server, tablet, and printer repair Office 365 and Microsoft Intune support Active Directory and endpoint support LAN/WAN fundamentals (TCP/IP, DNS, DHCP) IT ticketing systems and service management processes Required Experience: 8-10 years of desktop/end-user support experience Education & Certifications Graduate degree in Engineering (any discipline) Microsoft certification preferred ITIL certification preferred Attributes & Soft Skills: Customer-focused with strong communication skills Excellent troubleshooting and analytical abilities Clear spoken and written English Ability to articulate technical concepts to non-technical users Team-oriented and dependable Strong understanding of business IT environments Work Requirements: Onsite presence in Mountville, PA - 5 days per week (mandatory) Open to travel to other sites if required Willingness to work unsociable hours, including 24x7x365 schedules, as needed Attitude: Willing to accept challenging assignments Eagerness to learn and adapt What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to ********************************.

Title Help Desk Analyst HDA2 A4 SC3 Duration: 12+ months Rate: $18/hr. W2 Interview: Either Video or In person Help Desk Analyst HDA2 A4 SC3 Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access nothing like that. The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications. • Ascertains the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, or is an application issue and logs in tracking system. • Escalates issues in accordance with defined procedures. • Assists users through problem solving steps. • Uses technical databases to research problems, and talks with co-workers to research problem and find solution. • Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. • Assists in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment. • Provides accurate and complete answers to general use and administrative environment questions in a timely manner. • Communicates accurate and useful status updates. • Manages and reports time spent on all work activities. • Follows quality standards. • Able to work in a team environment. • Completes assigned tasks. • Strong communication skills; both written and spoken. Skill Required / Desired Amount Candidate Response Promptly answer help desk phone Required 3 Years Promptly respond to help desk emails Required 3 Years Years Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Required 3 Years Years Perform agency computer repairs, as needed Required 3 Years Years Install software/updates on agency computers as needed Required 3 Years Years Assist senior technical staff as requested with lower level job tasks such as acquiring data and running reports Required 3 Years Years Run daily reports and hand deliver the reports or insert into inter-company mail envelopes for pick-up and delivery Required 1 Years Years Create ServiceNow incidents for all phone and email requests Required 1 Years Years Provide assistance with cable clean-up, installations, data center cleaning, moving or racking of equipment Required 1 Years Years

Iris Technology Group is seeking a client-facing Service Desk Engineer to join our high-performance managed services team. This role blends technical support, VoIP management (3CX), and account-facing service delivery to ensure client systems are stable, issues are resolved promptly, and users are supported with excellence. This role is based out of our Lancaster, PA office and may include occasional travel to nearby client sites. 🛠️ Core Responsibilities Ticket Management & Technical SupportAct as primary technical liaison for assigned client accounts Own and resolve incoming support tickets across desktops, networks, and cloud systems Maintain timely and professional client communications Escalate high-complexity issues to appropriate internal teams Document all activity in PSA system (e.g., Halo) 3CX Phone System SupportProvide day-to-day administration and troubleshooting for client 3CX environments Assist with setup of users, extensions, queues, IVRs, and auto attendants Provision new phones and softphones (Yealink, Fanvil, etc.) Handle call quality issues and coordinate with VoIP carriers as needed Educate end users on 3CX features and best practices Work with internal engineering to plan 3CX deployments and upgrades Client Success & Relationship SupportDevelop a trusted relationship with clients by understanding their environments and support needs Proactively identify recurring issues or opportunities for improvement Support onboarding of new clients and system deployments into our tool stack (RMM, documentation, backups, etc.) Monitor client satisfaction and advocate for additional services or upgrades when appropriate Documentation & StandardsMaintain up-to-date and accurate documentation in IT Glue (or equivalent) Contribute to the improvement of internal knowledge base and ticket resolution playbooks Help maintain standardization across client systems 🎯 Required Skills & Experience 2-4 years experience in an MSP, IT support, or client-facing technical role Strong understanding of Microsoft 365, Windows 10/11, and desktop support Proficient with ticketing systems (e.g., Halo, ConnectWise, Autotask) Practical experience supporting and managing 3CX phone systems Basic networking knowledge (DHCP, VLANs, firewall rules, port forwarding) Excellent written and verbal communication skills Strong problem-solving mindset and calm under pressure Highly organized and capable of juggling multiple client environments On-Call Rotation is Required ⭐ Preferred Qualifications 3CX Basic or Advanced Certification Familiarity with VoIP QoS and call quality troubleshooting Experience with Halo PSA, Datto RMM, or similar MSP tools Knowledge of backup, AV/EDR, patch management tools used in MSPs Ability to script or automate simple tasks (PowerShell, etc.) 🎁 What We OfferCompetitive compensation with performance-based bonuses Career path in client engineering, project delivery, or vCIO Paid technical training and certifications Flexible hybrid work schedule based in Lancaster A close-knit team environment that values innovation and client satisfaction 📌 About Iris Technology GroupIris Technology Group, LLC is a family-owned Managed Services Provider supporting small and mid-sized businesses across Pennsylvania and Ohio. We specialize in managed IT, cybersecurity, cloud, and VoIP solutions - all built on integrity, expertise, and delivering true peace of mind.

Reporting to the Associate Manager Better For You R&D and working at the Technical Center, the position will collaborate with multiple scientists within the Better For You R&D team to achieve innovation goals and programs. The individual will perform basic tasks and follow standard work methods or specific instructions required to support product development. Responsibilities include: Working in partnership with scientists and engineers to create samples and prototypes using different technologies and methods. Performing basic calculations, data collection, handling ingredients, computer applications, good manufacturing practices, and pilot plant manufacturing production. Being dependable, proactive, and demonstrating excellent communication skills. Working specifically on protein bars, low sugar/zero sugar chocolate confections, and potentially zero sugar hard candy & gummies. Specific Role Focus Areas: Benchtop development Pilot plant testing Equipment assembly and preparation Support in-plant initiatives such as trials, sales sample production, and start-ups Identify project support needs Partner with project leaders on planning and execution Ability to lift up to 50 pounds and prepare product for testing Ability to learn and apply new skills quickly Good time-management and organization skills to manage multiple projects Open to traveling up to 15% of the time Major Duties / Responsibilities: 80% - Partner with project leaders to prepare for and perform equipment trials, make samples using equipment and new technologies, and clean equipment 10% - Participate in developing trial protocols, enter data, analyze results, document experiments, develop SOPs, and report outcomes 10% - Maintain an organized, clean, and sanitary laboratory workspace, manage inventory of ingredients and supplies, and ensure regulatory compliance through entry of ingredient/packaging information in the lot tracking database Top Three Technical Skills: 40% - Ability to prepare and execute trials on food equipment in the pilot plant 30% - Ability to develop written documentation and/or communicate orally 30% - Ability to collaborate with scientists Must Haves / Requirements: GED/HSD with a minimum of 2-3 years of related experience, or BS in a non-related field with no experience Desire to work in the food industry in the local area Ability to travel for work outside of the local area Ability to work overtime as needed Software Skills and Purpose: MS Office Industry Experience: Preferred experience in produce processing, food manufacturing, or research and development Team Size: Support role; will work closely with others and have individual work. Team size: 10 Work Environment: Labs, pilot plant, desk work, and occasionally manufacturing facilities for tests and trials Upcoming Projects / Busy Seasons: Project work is ongoing within a fast-moving and dynamic R&D program.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Spectrum is seeking a talented Supply Support Analyst (Technical Support) to provide the necessary services and management planning to facilitate and provide readiness based technical services in support of V-22 supply support management, spares execution to our customer in Philadelphia, PA. As a critical member of our team, you will carry out the following: Key Abilities and Responsibilities: Perform studies and analyses related to supply support for the V-22 weapons system, sub-systems, and equipment. Perform maintenance of database files utilizing available tools to enter file updates. Initiate National Stock Number establishment in conjunction with design changes to V-22 aircraft configuration. Provide database discrepancy corrections reports and Primary Inventory Control Activity/Secondary Inventory Control Activity requests. Participate in V-22 maintenance plan reviews with contractors and government personnel regarding proposed changes, specifically review source, maintenance and recovery codes changes. Conduct supply support analyses of individual items for data accuracy, interchangeability, and substitutability and maintenance replacement rate values result in adequate replenishment and repair schedules are met. Perform analysis which examine sensitivities to program changes with respect to production quantities, utilization rate, operating scenarios, and maintenance support concept. Required Skills and Experience: Minimum of 5 years of experience supporting DOD supply/logistics. Minimum of 3 years of experience in the field of Navy Aviation. Experience and working knowledge of USN ERP. Knowledge of databases including File Management Tool, Defense Logistics Information Service and Federal Logistics Information System. Knowledge of DOD configuration management and other elements. Ability to read and interpret aviation drawings. Education: N/A Security Clearance: N/A Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification. [EEO/AA/Protected Veterans/Individuals with Disability employer].

DP World Contract Logistics delivers tailored, scalable, and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. Our site at York provides advanced 3PL solutions to a premium Automotive brand and manages complex engineering services. We're a fast-paced, quality-driven automotive warehouse supporting some of the biggest names in the industry. Our Field Services Technician would support our technology infrastructure that powers logistics operations, ensuring hardware, software, and network systems run smoothly to minimize downtime and maximize efficiency.This is morning shift role and work hours would be Monday-Thursday 6:30am to 5pm . About the Role * Responsible for maintaining standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide diagnostic support to the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Provide first level support to the incident management activities in the plant and problem and change management activities for the site, including weekend, holiday and after hours support when required. * Assume other plant related IT support responsibilities as per plant requirements, availability, and IT skills such as development of ad hoc reports via standard reporting writing tools i.e. Qlik Sense and PowerBI. * Report site IT downtime and changes to the site production schedules using the appropriate communication procedures. * Develop and maintain functional knowledge of all critical operational application software & processes utilized at the site in order to provide support and training to the site users. * Develop and maintain technical knowledge of all critical operational software applications, IT processes, and procedures utilized at the site in order to provide IT support. * Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group. * Organize IT equipment repairs, maintain site inventory of usable spare IT equipment, and maintain a maintenance log of equipment repairs, as directed by the site analyst. * Follow the site related IT purchasing & asset tracking procedures receiving IT assets, updating the IT asset inventory & partake in decommissioning end-of-life assets. * Other duties as assigned Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: York PA Nearest Secondary Market: Lancaster Job Segment: Logistics, Auto Technician, Supply Chain, Network Engineer, Operations, Automotive, Engineering

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Help Desk Technician for one of our client at Harrisburg PA Job Description Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC's, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems. Tasks include: Receive calls for assistance, elicit information, and perform hardware and software diagnostic procedures including use of utility programs in diagnosis and troubleshooting of IT hardware and software. Refer Tier 2 calls to technical staff via Remedy or service providers Resume or restore mainframe, LAN and user IDs and passwords through RACF or Active Directory Restart or reset local and remote hardware devices using Qualifications Field experience (i.e. Hands on PC Support experience). Provide service and preventive maintenance. Diagnose/coordinate repair of prod and dispatching & tracking Servce Provider Ability to identify and track issues, risks, and action items Experience w/Remedy or equivalent problem tracking Experience using an Automated Call Distribution System (ACD) Experience working in an Enterprise Level Help Desk environment Education: 2 year college degree or equivalent technical study Additional Information For immediate consideration, please send resume to Ryan at [email protected] OR Feel free to contact us at ************X4391 if you need more information.

Apply IT Specialist (APPSW/SYSANALYSIS) Department of Defense Defense Logistics Agency J62-A Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $124,531- $161,889 * Columbus, OH: $129,946- $168,929 * Dayton, OH: $129,169 - $167,919 * Fort Belvoir, VA: $142,488- $185,234 * New Cumberland, PA: $142,488- $185,234 * Ogden, UT: $124,531- $161,889 * Philadelphia, PA: $137,222- $178,388 * Richmond, VA: $130,084- $169,108 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $124,531- $161,889 * Columbus, OH: $129,946- $168,929 * Dayton, OH: $129,169 - $167,919 * Fort Belvoir, VA: $142,488- $185,234 * New Cumberland, PA: $142,488- $185,234 * Ogden, UT: $124,531- $161,889 * Philadelphia, PA: $137,222- $178,388 * Richmond, VA: $130,084- $169,108 Overview Help Accepting applications Open & closing dates 12/19/2025 to 12/27/2025 Salary $124,531 to - $185,234 per year See Summary Section below for more salary information. Pay scale & grade GS 14 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test Yes Financial disclosure No Bargaining unit status No Announcement number DLAJ6-26-12854885-MP Control number 852930500 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency "Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans. Videos Duties Help * Provides information technology (IT) systems analysis/engineering support and expertise for the overall strategy, formulation, oversight, and guidance for the implementation and adoption of ICAM for DLA managed business capabilities. * Directs implementation of assigned project segments providing expert guidance on the rapid adoption and development... * ...of business capabilities utilizing Commercial Off-The-Shelf (COTS), Enterprise Resource Planning (ERP), and Government Off-The-Shelf (GOTS) packages * As a Subject Matter Expert (SME), the incumbent is responsible for the formulation, oversight, and rationalization of the IT approach and solution to DoD business system needs related to ICAM. * Advises teams of functional analysts/engineers and IT professionals from across the Agency in the planning, designing, testing, training, initial fielding, operations and maintenance of DoD business IT systems concerning ICAM and related topics. * Advises teams of functional analysis and IT professionals in the planning, designing, training, initial fielding, operation... * ... and maintenance of the specific applications supported and DoD business information technology systems in general and in ICAM specifically. * Performs analyses to identify and select the most suitable approaches, plans or solutions, and applies experimental theories and innovative approaches to accomplish systems related work and resolve design or operational issues. * Utilizes expertise and sound professional judgment to develop and analyze new techniques and original problem-solving methods, finding solutions for unprecedented or unique aspects. * Researches, recommends state-of-the-art technologies to develop improved methods of satisfying particular requirements. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive with Secret Access * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: No * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations J6. Qualifications To qualify for an IT Specialist (APPSW/SYSANALYSIS), your qualifications must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after- competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Managing and advising teams of functional analysts, engineers and IT professionals in the planning, designing, testing, training, initial fielding, operations and maintenance of IT systems with an emphasis on ICAM related experience. * Develops, modifies policies, plans, goals, or objectives for assigned programs, projects and systems. * Administers programs and projects to include developing requirements, integrating, processes hardware sizing and speed, monitors and assesses software effectiveness. * Provides technical advice on the design, configuration, and implementation of computer infrastructure and software engineering and architectures. * Presents briefings to senior management, customers, and other stakeholders. * Implements and manages enterprise and IT transformation initiatives. * Researches, reviews, manages and implements COTS solutions. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Reading Comprehension * Decision Making * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Reasoning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 12/27/2025. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Elise Baerwald Phone ********** Email ********************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Description What to Expect: Individual and Cross Functional Projects Throughout 2026 Internship Professional Career Development & Community Outreach Opportunities Final Project Overview Presentation with Executive Leadership Team Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery. As part of the IT Infrastructure Team, you will…. Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are: Updated to be compliant with the current version of CIS controls and Michelin guidelines Aligned with business needs Properly imbedded in and adhered to by the business Automated or managed by workflow where possible Participate in a cross-functional intern project with other interns across the company Core Competencies Required Demonstrated ability to collaborate Proven skills in writing policies Working knowledge of Cyber Security best practices Ability to understand the IT ecosystem and its interactions Ability to learn new topics and apply what is learned to the subject at hand Education and/or Relative Experience: Working towards a Computer Science, MIS or related major An interest in cybersecurity

What to Expect: Individual and Cross Functional Projects Throughout 2026 Internship Professional Career Development & Community Outreach Opportunities Final Project Overview Presentation with Executive Leadership Team Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery. As part of the IT Infrastructure Team, you will…. Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are: Updated to be compliant with the current version of CIS controls and Michelin guidelines Aligned with business needs Properly imbedded in and adhered to by the business Automated or managed by workflow where possible Participate in a cross-functional intern project with other interns across the company Core Competencies Required Demonstrated ability to collaborate Proven skills in writing policies Working knowledge of Cyber Security best practices Ability to understand the IT ecosystem and its interactions Ability to learn new topics and apply what is learned to the subject at hand Education and/or Relative Experience: Working towards a Computer Science, MIS or related major An interest in cybersecurity

Company: Lucayan Technology Solutions LLC Employment Type: Full-Time Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Security Force Assistance & Stability Integration Directorate (SFASID). This position plays a critical role in supporting SFASID's mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide. Key Responsibilities Serve as data administrator and content organizer for SFASID's website, SharePoint™ portal, Army 365 systems, and social media platforms. Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information. Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery. Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories. Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release. Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts. Provide IT, audio/visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming. Minimum Qualifications U.S. Citizen with ability to obtain installation access. High School Diploma or equivalent (Bachelor's degree in IT, Media, or Communications preferred). Experience with IT support, digital content management, or knowledge management systems. Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages). Ability to manage multimedia integration (video, audio, graphics) for digital and web products. Required Qualifications Favorable NACI for Common Access Card (CAC) eligibility and DoD network access. Demonstrated ability to provide DVIDS media support. Familiarity with Knowledge Management systems and Communities of Practice/Interest. Strong organizational, communication, and collaboration skills. Security Clearance & Certifications Clearance: Favorable National Agency Check with Inquiries (NACI). Training/Certifications (must complete or maintain): Anti-Terrorism (AT) Level I Training. iWATCH Army Security Awareness Training. OPSEC Level I Training (initial and annual). DoD Cyber Awareness Training. DoD 8570.01-M IA/IT baseline certification within 6 months of appointment. Work Environment Duty Station: Carlisle Barracks, PA (onsite required). Schedule: Monday-Friday, 0800-1700, excluding U.S. Federal holidays. Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners. Why Join Lucayan Technology Solutions LLC? Be part of a mission-driven team supporting the U.S. Army's peacekeeping and stability operations. Contribute to the digital transformation and knowledge management of a premier Army Institute. Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations.

We are looking for an IT Support Specialist that will be responsible for supporting our computer network and users in many capacities. You will be a key contributor to our company's success and the long-term goals we plan to implement. This is an addition to our current staff. Who We Are: Transteck Inc family of dealerships is one of the largest Heavy Duty Truck dealer groups with 13 locations and 4 body shops, in the North East United states. We have over 200 trained technicians, over $5,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best-in-class facilities, training and equipment while working with the industry leader in large heavy-duty trucks. But despite our size, our 13 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. All our facilities are kept clean and the pace fast as we strive to keep our customer trucks on the road. We offer Benefits Including : Competitive Wages, Medical Insurance (Capital Blue Cross), Dental and Vision Insurance, Short Term Disability and Long Term Disability Insurance, 401k with employer match. Responsibilities: Setup new and refurbished equipment as per end user requirements. Perform necessary updates and upgrades to Operating Systems and a variety of other software applications used within our different departments. Install necessary peripherals such as printers and scanners to local machines as well as within the network. Assist with Help Desk tickets to provide users with speedy resolutions to their wide array of issues including but not limited to: - Resolve basic network issues such as Wireless connections and Local Area Networks among other systems. - Document issues and resolutions properly for record keeping and posterity. - Consistently follow up with users to insure proper function after issue resolution. - Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc. Qualifications: Good written and verbal communication skills for interacting with end users. Experience with and a solid understanding of Windows 10 Professional Proficient in Microsoft Office (Knowledge of Office 365 Administration a plus) Basic understanding of wireless networks and Overall computer knowledge Must be malleable and quick to adjust to a fast-paced environment. Willingness to take initiative with a can-do attitude. Good interpersonal skills Dependable, punctual and proactive Aptitude & Attitude - we'll teach you the rest!

Are you looking for a new opportunity where you can leverage your IT expertise, support a collaborative team, and make a meaningful impact? Horizon Farm Credit is recruiting an experienced IT Specialist to join our Information Technology team. We have one position available, and the qualified candidate will work in our Mechanicsburg office. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices and other facilities may be required. This is a great opportunity to support technological initiatives that drive efficiency and innovation across our association. Position Description: As an IT Specialist, you will provide helpdesk support to end users, assist with security and application administration, and deliver training. You'll also provide onsite support to branch and administrative offices, manage system maintenance and installations, and ensure compliance with local security requirements. This role requires creativity, independence, and communication skills. You may also take the lead on association-wide IT initiatives. Areas of Responsibility: Provide exceptional IT support to all end users across Horizon Farm Credit. Identify, research, and resolve technical issues; document and track resolutions to ensure a timely resolution. Manage our centralized IT inventory. Administer and manage IT systems, including: Helpdesk software Security systems Print management systems Device management systems Other financial services software systems Develop training materials and communication plans for IT projects. Assist with hardware and software upgrades across the organization. Research and recommend new technologies to support strategic goals. Participate in association-wide initiatives and provide guidance to staff. Education & Experience Bachelor's degree or equivalent experience in IT or related field. Generally, a minimum of four to eight years of IT experience in a related area. Requirements Proficiency with Microsoft Office, Microsoft Operating Systems, financial services software, and general PC maintenance. Strong willingness to learn and understand Horizon's functions and service provider core systems. Excellent customer service, communication, and organizational skills. Ability to work independently, prioritize tasks, and maintain confidentiality. Experience analyzing PC and network-related problems. Willingness to travel and occasionally work evenings/weekends. Ability to lift up to 15 pounds and sit for prolonged periods. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference in agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401 (k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Inclusive work environment Salary Range: $68,200 - $84,000, depending on experience. Equal Opportunity Employer including veterans and individuals with disabilities.

Job Opportunity: IT Technician - Support 1100 S. Cameron Street Harrisburg, PA 17104 Job Type: Full-time, Management, In-office Pay: $45,000-$50,000 annually Expected Hours: 37.5 per week Schedule: Monday to Friday, Day Shift Overview: Pathways Forward is seeking a skilled and motivated IT Support Specialist to join our team. This confidential management position plays a key role in supporting and maintaining our IT infrastructure, including staff onboarding, helpdesk support, and website/social media management. If you are passionate about technology and want to contribute to a forward-thinking organization, we encourage you to apply! What We Offer: Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact. Flexibility: We value your work/life balance and work with you to accommodate your needs. Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation! Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. Additional starting salary incentives available for Master's degrees and bilingual/ASL skills. Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support. Responsibilities may include: New staff onboarding support including profile creation, workstation setup and training. Staff ID badge system management including badge issuance and lifecycle duties Level I Helpdesk support to Agency and County staff, escalating as required. Primary maintenance of Agency websites and social media presence, including routine site maintenance, content creation and limited graphic design. Provide basic network security incident response, escalating as needed. Responsible for iPhone requisitioning through Apple Device Enrollment Program, lifecycle maintenance and troubleshooting via VMware AirWatch. Provide backup support for IT department staff as needed. Other duties as assigned by Supervisor. IT inventory duties including lifecycle management, acquisition, and placement of new equipment. Qualifications: Proficiency with Office 365 applications required. Proficiency with Microsoft Windows domain administration, Windows Server 2019 & VMware administration preferred. Two years of work experience involving IT support or equivalent. This is a confidential management position and not eligible for bargaining unit status. Accessibility to a reliable vehicle is necessary. Act 33 and 34 Clearances required. Pathways Forward is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qua

Are you looking for a new opportunity where you can leverage your IT expertise, support a collaborative team, and make a meaningful impact? Horizon Farm Credit is recruiting an experienced IT Specialist to join our Information Technology team. We have one position available, and the qualified candidate will work in our Mechanicsburg office. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices and other facilities may be required. This is a great opportunity to support technological initiatives that drive efficiency and innovation across our association. Position Description: As an IT Specialist, you will provide helpdesk support to end users, assist with security and application administration, and deliver training. You'll also provide onsite support to branch and administrative offices, manage system maintenance and installations, and ensure compliance with local security requirements. This role requires creativity, independence, and communication skills. You may also take the lead on association-wide IT initiatives. Areas of Responsibility: * Provide exceptional IT support to all end users across Horizon Farm Credit. * Identify, research, and resolve technical issues; document and track resolutions to ensure a timely resolution. * Manage our centralized IT inventory. * Administer and manage IT systems, including: * Helpdesk software * Security systems * Print management systems * Device management systems * Other financial services software systems * Develop training materials and communication plans for IT projects. * Assist with hardware and software upgrades across the organization. * Research and recommend new technologies to support strategic goals. * Participate in association-wide initiatives and provide guidance to staff. Education & Experience Bachelor's degree or equivalent experience in IT or related field. Generally, a minimum of four to eight years of IT experience in a related area. Requirements * Proficiency with Microsoft Office, Microsoft Operating Systems, financial services software, and general PC maintenance. * Strong willingness to learn and understand Horizon's functions and service provider core systems. * Excellent customer service, communication, and organizational skills. * Ability to work independently, prioritize tasks, and maintain confidentiality. * Experience analyzing PC and network-related problems. * Willingness to travel and occasionally work evenings/weekends. * Ability to lift up to 15 pounds and sit for prolonged periods. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference in agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: * Medical insurance with dental and vision care options * 401 (k) with significant employer matching * Paid time off, holidays, and volunteer time to support work/life balance * Tuition reimbursement and training opportunities * Student loan reimbursement * Leadership and career development opportunities * Paid maternity and bonding leave * Paid short-term disability * Inclusive work environment Salary Range: $68,200 - $84,000, depending on experience. Equal Opportunity Employer including veterans and individuals with disabilities.