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Information technology internship skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Jennifer Richardson Ph.D.,
Anthony Baron
Information technology internship example skills
Below we've compiled a list of the most critical information technology internship skills. We ranked the top skills for information technology interns based on the percentage of resumes they appeared on. For example, 12.6% of information technology internship resumes contained java as a skill. Continue reading to find out what skills an information technology internship needs to be successful in the workplace.

15 information technology internship skills for your resume and career

1. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how information technology interns use java:
  • Design and implement Java programs to collect and incorporate cancer related data from regional hospital medical records into Tumor Registry Database.
  • Developed automated data integrity reports in Java for the tracking and analysis of reported reservation issues.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information technology interns use customer service:
  • Provided outstanding customer service for instructors by installing operating, maintaining and troubleshooting instructor workstations, audio, and video systems.
  • Conducted interviews of customer service, warehousing, and customs departments, documented business processes and identified process/system issues.

3. Python

Python is a widely-known programming language. It is an object-oriented and all-purpose, coding language that can be used for software development as well as web development.

Here's how information technology interns use python:
  • Programmed Shell and Python scripts to automatically categorize and manipulate files, accelerated standard work flow.
  • Viewed current processes and Python programs Delta uses to determine fares for domestic and Latin markets.

4. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how information technology interns use troubleshoot:
  • Helped to research and troubleshoot unfamiliar errors using online knowledge base and other resources to effectively identify and resolve problems.
  • Administer and troubleshoot network systems Administer and support workstations Accurately enter data into database Administer company website

5. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how information technology interns use c++:
  • Used C++ programming language within Visual Studio 2008 IDE to implement the navigation of the robot in the moving area.
  • Tested, fixed bugs, and wrote technical documentation for an existing C++ application in Windows and Linux environments.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how information technology interns use data entry:
  • Designed and programmed web based salvage tracking system eliminating all paper reports while minimizing data entry efforts.
  • Handled Active Directory data entry/updating for employee's as well as hardware/software troubleshooting and installation.

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7. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how information technology interns use technical support:
  • Provided technical services including troubleshooting, email administration, network administration, technical support, and printer/copier maintenance.
  • Completed routine research, analysis, specifications and documentation related to technical support or projects requiring technical resources.

8. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how information technology interns use phone calls:
  • Managed the administrative area, welcoming visitors, responding to incoming telephone calls and accurately scheduling meetings for counselors and individuals.
  • Monitored and recorded customer contact information, acknowledged emails, and received phone calls

9. JavaScript

Here's how information technology interns use javascript:
  • Programmed event management website using JavaScript, including integrating a shopping cart, troubleshooting errors and performing basic maintenance.
  • Conducted black-box and user-acceptance testing of a JavaScript web application used for creating smart-documents with embedded media.

10. Work Ethic

Here's how information technology interns use work ethic:
  • Received consistent and continuous praise from my supervisors for productivity, punctuality and a strong work ethic.
  • Received an excellent review noting my strong work ethic, reliability and skill.

11. SQL Server

Here's how information technology interns use sql server:
  • Improved the organization's data management efficiency by developing a membership database using SQL Server to replace its obsolete manual process.
  • Provided reports for upper management on information in SQL Server-Quintus.

12. Data Analysis

Here's how information technology interns use data analysis:
  • Worked on regular expressions based algorithms to process the clinical data for advanced data analysis.
  • Understand the pain-points in the business and recommended operational improvements based on data analysis.

13. HTML

Here's how information technology interns use html:
  • Coordinated and designed informational packets, implemented website designs consistent with company standards utilizing HTML coding.
  • Created a server-side policy wiki using HTML and CSS * Built computers for new employees * Delivered and installed hardware and software

14. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how information technology interns use linux:
  • Modernized 2 legacy Linux applications in order to generate self-contained Puppet modules that are generic and reusable.
  • Performed general front-end bug fixes in a Linux development environment.

15. Desk Support

Here's how information technology interns use desk support:
  • Help Desk SupportPrinter SupportMobile Phone SupportiPad SupportApple Laptop SupportSymantec Ghost Image Creation
  • Provided computer help desk support via telephone communication with end-users.
top-skills

What skills help Information Technology Interns find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information technology internship resumes?

Jennifer Richardson Ph.D.Jennifer Richardson Ph.D. LinkedIn profile

Professor, Purdue University

Always the soft skills - they stand out I think first and foremost regardless of where you are coming from and where you are going to. Without the ability to communicate, collaborate, facilitate, and problem-solve it is tough to succeed in today's environment. Experience is also key no matter the position; without prior experience to demonstrate the skills you are indicating you have trained for it is hard for those doing the hiring to know if you have learned the skills or if you have learned and experienced (or applied) those skills. Students should seek out opportunities to apply their skills while still working through their program. I believe going forward with K-12 educators we will see that those that have training or professional development with teaching at a distance will go a long way. Before COVID-19 hit we were already planning a new offering for virtual instruction licensure, it is now garnering a lot of attention.

What soft skills should all information technology internships possess?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main soft skills I would say are needed for Computer Science software engineering are patience, perseverance, creativity, respect, teamwork, and openness to learning and teaching. Programming involves a lot of trial and error, researching, and learning better techniques for solving a problem. Due to this, patience and perseverance to reach the final goal in mind are crucial. When it comes to the learning aspect, there are many languages, frameworks, and libraries, and working with them involves a steeper learning curve than others. On top of this, there are often more elegant ways to program a solution, and many new frameworks and libraries are released throughout the industry. This is where patience and perseverance is also a virtue. Lastly, programming and creating a product are often done in teams, where working together and learning from each other is important.

What hard/technical skills are most important for information technology internships?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main technical/ hard skills, I would say, are mainly the same as in part 1. Another hard skill that will come through with experience in programming is learning how to Google, more specifically knowing exactly what to search to solve an issue in the code.

What information technology internship skills would you recommend for someone trying to advance their career?

Ranganathan ChandrasekaranRanganathan Chandrasekaran LinkedIn profile

Professor and Director of Graduate Studies, University of Illinois

With remote-working and virtual collaborations becoming routine, more firms are increasing their investments in technology. In my opinion, irrespective of the location, many companies will seek to hire technology professionals.

What type of skills will young information technology internships need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for an information technology internship stand out to employers?

Chirag Parikh Ph.D.Chirag Parikh Ph.D. LinkedIn profile

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.
Do you want to know more?
Read more about what experts have to say about information technology internship

List of information technology internship skills to add to your resume

Information technology internship skills

The most important skills for an information technology internship resume and required skills for an information technology internship to have include:

  • Java
  • Customer Service
  • Python
  • Troubleshoot
  • C++
  • Data Entry
  • Technical Support
  • Phone Calls
  • JavaScript
  • Work Ethic
  • SQL Server
  • Data Analysis
  • HTML
  • Linux
  • Desk Support
  • Computer System
  • CSS
  • OS
  • Network Printers
  • User Support
  • Object Oriented Programming
  • Mac
  • PCS
  • Windows Server
  • Remote Desktop
  • Visio
  • Android
  • VMware
  • LAN
  • ERP
  • Software Applications
  • Computer Software
  • Software Issues
  • TCP/IP
  • Enterprise Applications
  • Technical Problems
  • Unix
  • Technical Issues
  • Help Desk
  • QA
  • Microsoft Sharepoint
  • PHP
  • VPN
  • Help-Desk Support
  • User Accounts
  • Trouble Tickets
  • Technical Assistance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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