What does an Information Technology Internship do?
When it comes to an information technology internship, one of the primary responsibilities is to follow directions from supervisors and gain practical experience. Most of the tasks revolve around lending assistance in generating codes and building a database, participate in troubleshooting, and developing network systems under the supervision of more experienced colleagues. Furthermore, the tasks will vary on the directions handed, which is why it essential to coordinate with team members at all times and adhere to the guidelines and policies of management.
Information technology internship responsibilities
Here are examples of responsibilities from real information technology internship resumes:
- Manage internal company email software Linux programming to include making and changing file directories, installing programs via terminal command prompt.
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Diagnose and resolve network issues; verify IP addresses for network connectivity.
- Contact hundreds of employees to assist with computer replacements using VMWare.
- Used VMware to expand virtual servers in addition to providing backup snapshots.
- Distribute and install new desktop hardware/software, switches, and printers throughout classrooms.
- Gain exposure to automation with python scripting while setting up a sandbox Cisco lab space.
- Analyze network data to determine network usage, disk space availability, or server function.
- Contribute towards the video player application for the set top box which have the android v4.0.
- Fix and resolve issues of the devices in the company, ranging from printers to desktops.
- Assemble multiple MATLAB functions design to interpret vibration, force, and displacement sensitives within engine stages.
- Maintain numerous SQL servers with tasks including creating new ODBC objects, shrinking databases and migrating transaction logs.
- Analyze disorganized historical data, reprocess data for ingest, and then visualize the data using ESRI ArcGIS.
- Improve user interaction by creating user friendly web pages using HTML, XML to cancel or modify their reservations.
- Work with servers, email configurations, VOIP phones, printers, and computers, both physical and virtual machines
Information technology internship skills and personality traits
We calculated that 13% of Information Technology Interns are proficient in Java, Customer Service, and Python. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.
We break down the percentage of Information Technology Interns that have these skills listed on their resume here:
- Java, 13%
Design and implement Java programs to collect and incorporate cancer related data from regional hospital medical records into Tumor Registry Database.
- Customer Service, 10%
Provided outstanding customer service for instructors by installing operating, maintaining and troubleshooting instructor workstations, audio, and video systems.
- Python, 6%
Programmed Shell and Python scripts to automatically categorize and manipulate files, accelerated standard work flow.
- Troubleshoot, 6%
Helped to research and troubleshoot unfamiliar errors using online knowledge base and other resources to effectively identify and resolve problems.
- C++, 5%
Used C++ programming language within Visual Studio 2008 IDE to implement the navigation of the robot in the moving area.
- Data Entry, 3%
Designed and programmed web based salvage tracking system eliminating all paper reports while minimizing data entry efforts.
Most information technology interns use their skills in "java," "customer service," and "python" to do their jobs. You can find more detail on essential information technology internship responsibilities here:
Writing skills. Another skill that relates to the job responsibilities of information technology interns is writing skills. This skill is critical to many everyday information technology internship duties, as "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This example from a resume shows how this skill is used: "worked on java and j2ee based applications, responsible for writing business logic using core java. "
Customer-service skills. For certain information technology internship responsibilities to be completed, the job requires competence in "customer-service skills." The day-to-day duties of an information technology internship rely on this skill, as "computer support specialists must be patient and sympathetic." For example, this snippet was taken directly from a resume about how this skill applies to what information technology interns do: "communicated with customers to resolve issues with pcs, printers, network, and software. "
Listening skills. Another common skill required for information technology internship responsibilities is "listening skills." This skill comes up in the duties of information technology interns all the time, as "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." An excerpt from a real information technology internship resume shows how this skill is central to what an information technology internship does: "developed floor plans utilizing ms visio and communicated with high profile attendees during the 2011 agfirst summit. "
Problem-solving skills. Lastly, "problem-solving skills" is an important element of what an information technology internship does. Information technology internship responsibilities require this skill because "support workers must identify both simple and complex computer problems, analyze them, and solve them." This resume example highlights how information technology internship duties rely on this skill: "developed a solution for java patch that was used enterprise-wide (13,000+ employees) for a security patch. "
See the full list of information technology internship skills
The three companies that hire the most information technology internships are:
- Nelnet20 information technology interns jobs
- Year Up15 information technology interns jobs
- BKD LLP
11 information technology interns jobs
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Compare different information technology interns
Information technology internship vs. Student technician
A student technician is responsible for assisting the school personnel and faculty on utilizing class technologies and other learning equipment. Student technicians accept school requests for setting-up audio-visual equipment during school events, class presentations, and related technical support services. They run multiple diagnostic tests on the systems before actual usage to prevent any defects and inconsistencies during operations. A student technician must have excellent knowledge of the technology and mechanical processes to identify preventive maintenance efficiently.
There are some key differences in the responsibilities of each position. For example, information technology internship responsibilities require skills like "python," "c #," "data entry," and "phone calls." Meanwhile a typical student technician has skills in areas such as "html css," "sql," "gpa," and "patients." This difference in skills reveals the differences in what each career does.
Student technicians tend to reach similar levels of education than information technology interns. In fact, student technicians are 1.3% less likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.Information technology internship vs. Computer science internship
A computer science intern is responsible for supporting the technology team of an organization in designing computer systems, modifying networks, and resolving technical issues. Computer science interns observe the technical processes of tenured staff, shadow operations daily, and recommend strategies to improve efficiency and productivity according to business requirements and functions. They also analyze the complexities of systems programming, study the navigation of servers, and write resolution reports. A computer science intern must have excellent communication and technical skills to assist the team in the project processes and deliverables.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that information technology internship responsibilities requires skills like "customer service," "data entry," "technical support," and "phone calls." But a computer science internship might use other skills in their typical duties, such as, "visualization," "powerpoint," "python programming," and "web application."
In general, computer science interns achieve similar levels of education than information technology interns. They're 1.1% more likely to obtain a Master's Degree while being 0.4% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for Information Technology Internships in the next 3-5 years?
Ming Chow
Associate Teaching Professor, Tufts University
References:
1. cybersecurity
2. cybersecurity
Information technology internship vs. Software engineering internship
A software engineer intern is responsible for assisting the technology department's operations, using their class knowledge on performing practical applications. Software engineer interns support software engineers on their processes, shadowing their daily tasks, and performing duties under mentors' supervision. They assess ideas, contribute to the development of new applications, and research current technology trends to help with product innovations. A software engineer intern must have excellent knowledge of the technology systems industry, programming languages, and learn efficiently through observations.
The required skills of the two careers differ considerably. For example, information technology interns are more likely to have skills like "customer service," "troubleshoot," "c #," and "data entry." But a software engineering internship is more likely to have skills like "software development," "cloud," "emerging technologies," and "c."
Software engineering interns make a very good living in the technology industry with an average annual salary of $54,203. On the other hand, information technology interns are paid the highest salary in the manufacturing industry, with average annual pay of $37,736.When it comes to education, software engineering interns tend to earn higher degree levels compared to information technology interns. In fact, they're 15.5% more likely to earn a Master's Degree, and 0.6% more likely to graduate with a Doctoral Degree.Information technology internship vs. Technology coordinator
A technology coordinator is responsible for maintaining the organization's technology systems infrastructure, ensuring the efficiency of computer systems to meet project deliverables, and prevent delays in business operations. Technology coordinators evaluate new technology systems, studying its schematics and specifications, running diagnostic tests, and perform troubleshooting for inconsistencies and guide end-users for the system processes. They update the system's features for optimal performance, keeping the costs within the budget goals, and develop initiatives to research on current trends. A technology coordinator must have excellent technical skills, identifying technological opportunities to meet the customers' demands and increase profits.
Even though a few skill sets overlap between information technology interns and technology coordinators, there are some differences that are important to note. For one, an information technology internship might have more use for skills like "java," "python," "troubleshoot," and "c++." Meanwhile, some responsibilities of technology coordinators require skills like "powerpoint," "professional development," "pc," and "sharepoint. "
In general, technology coordinators earn the most working in the manufacturing industry, with an average salary of $79,809. The highest-paying industry for an information technology internship is the manufacturing industry.technology coordinators reach higher levels of education compared to information technology interns, in general. The difference is that they're 6.5% more likely to earn a Master's Degree, and 0.7% more likely to graduate with a Doctoral Degree.Types of information technology internship
Updated January 8, 2025
