Information technology internship jobs in Kansas City, KS - 580 jobs

Job Description We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.** **Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.** **Role Summary** Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education. **Key Role Responsibilities - Core** Campus Interns will have the opportunity to: + Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment. + Provide progress updates and reports + Conduct job site observations with project leadership + Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc. + Support vendor/trade partner pricing/bid solicitation and coordination + Participate in all aspects of the project-specific safety plan and culture + Work collaboratively and create relationships with project team members, trade partners, vendors and clients + Perform other duties as required by supervisor **Key Role Responsibilities - Additional Core** N/A **Knowledge, Skills & Abilities** + Able to be flexible + High energy + Leadership potential + Strong work ethic + Excellent written and verbal communication skills + Works well under pressure and in deadline situations **Education** + Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity **Experience** N/A **Working Environment** **Benefits Information** The benefits package aligned to this position is Intern. Please click the link below for more details. Click here for benefits details. (************************************************************************************ This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. _JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._ **_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_** _JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._ **Why People Work Here** At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them **Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts** **About JE Dunn** For more information on who we are, clickhere. (*********************************** **EEO NOTICES** Know Your Rights: Workplace Discrimination is Illegal (*********************************************************************************************** California Privacy Policy **E-Verify** JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) (******************************************************************************************** Right to Work (English) Right to Work (Spanish) (***************************************************************************************************************************** **Nearest Major Market:** Kansas City

About Us American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments. Privately controlled and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct over 40% of our profits every year-more than $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone. All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you. Role Summary This Intern program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2025. This onsite position will be based out of our Kansas City, Missouri office. This is a 10 Week Intern Program (June 1st - August 7th). Work schedule: 40 hours/week - Monday - Friday (8 am - 5 pm). This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future. 3 Unique Data Team Experiences (Engineering, Analytics & AI/ML Tracks) Are you passionate about data, technology, and solving real-world business challenges? Join our dynamic IT team for a summer internship where you'll gain hands-on experience working alongside data professionals who are driving innovation across the company. As an intern on the data team, you'll have the opportunity to: * Collaborate on meaningful projects that impact business decisions. * Explore cutting-edge technologies including Data Analytics, Data Engineering, Cloud Platforms, Artificial Intelligence (AI), and Machine Learning (ML). * Learn how data is managed, transformed, and used to create value across different business areas. Our IT organization supports every part of the business-from Investment Management and Sales to Client Services and Corporate Functions. We use a mix of cloud-based and on-premise solutions, custom-built applications, and industry-leading software to deliver powerful insights and tools. What You Bring to the Team (Required) * You are currently a junior in an undergraduate program or in your master's program pursuing a degree in Information Technology, Computer Science, Data Analytics, or a related major or focus of study. Expected Graduation date between December 2026 and May 2027. * Effective analytical, communication and problem-solving skills, attention to detail and accuracy. * Hands on experience using Python, SQL, Data Analytics, Cloud (AWS or Azure), AI/ML, Data Engineering and Data Science. * Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven. What We Offer * Competitive pay and 401k eligibility for employee contributions. * Mentor Program - during your time with us you will be assigned a dedicated mentor to provide career coaching and mentoring. * Access to our Business Resource Groups (Emerging Professionals, Pride, Mosaic, Green Team, and others). * A robust social and philanthropic calendar of events hosted just for Interns! Additional Requirements Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role. American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions. We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_*******************************. All requests for accommodation will be addressed as confidentially as practicable. American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases. #LI-Onsite 2019 American Century Proprietary Holdings, Inc. All rights reserved.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. • Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. • Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. • Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. • Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). Qualifications • 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree • Microsoft Certified Windows 7, Configuring (70-680) • Experience in a Call Center or Service Desk Environment- Required • High School Diploma Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you! If you are interested, reach out to me at 407-434-0381. The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!

Insight Global is looking for a Executive Technical Support Specialist to be hired on directly with a client of ours. This person will be expected to provide white glove technical support service to executive members within the organization. This person must have a strong knowledge and understanding of Microsoft applications and hardware, Apple products, and have great communication and customer service skills. This position is local to Kansas City, KS, and some travel will be involved. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - At least 3 years of experience provide IT support to executives (C-Level and other VIP staff) - 5 years of experience in desktop hardware, operating systems, and printers - 3 years supporting Apple products (tablets/computers) - 3 years of experience in MS O365 products - 2 years of experience in business communication platforms (messaging, video conferencing, etc) - Certifications/licenses (MCP, Apple Certifications, CompTia)

Riverside Transport Inc. has an opening for Helpdesk Support I within the IT department. This is an excellent opportunity to join a growing company and be a part of a great IT support team. The IT team at RTI uses a wide variety of modern technologies to provide support and has a great time doing it. Providing excellent service by customer service, know-how, and teamwork, the IT team at RTI supports over 300 employees. Job Function * Utilize ticketing system to document issue status and resolution * Setup and image PCs for deployment * Support Windows OS * Installing, configuring and troubleshooting systems, printers and desktop/laptop components * Provide support and installation of software applications * Assist in maintaining an inventory of IT hardware * Use remote access software to troubleshoot technical problems * Troubleshoot basic network connectivity issues * Assist in troubleshooting and configuring phone system settings * Assist with basic Android tablet troubleshooting * Assist with general printer maintenance, configuration, and troubleshooting * Rotational on-call support * Provide support via deskside, email, and phone * Additional duties and projects as needed

Job DescriptionDescription: At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Employment Status: Full-Time FLSA Status: Non-Exempt Calendar: 240 Days Experience Required: Minimum of one (1) year work related experience preferred. Minimum Education Requirements: High School diploma or G.E.D. Department: Technology Direct Supervisor: Director of Technology Primary Work Location: Office setting Certification: Proper certificate in related field Job Summary: The Workstation Technician at Center School District is responsible for installing, upgrading, and troubleshooting hardware and software across desktops, mobile devices, and peripherals. Supporting over 3,000 devices for 2,500 students, the technician manages network connectivity, printers, equipment inventory, and warranties. This role also aids users with technical issues and cloud-based document solutions, ensuring reliable technology throughout the district's multiple campuses. Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties: * Provide technical phone, email, or remote support to user by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance * Install, upgrade and troubleshoot software problems * Troubleshoot and diagnose problems with end user equipment such as interactive display panels, casting and projecting, laptops, tablets, printers and other systems as assigned * Support mobile devices such as iPads, Chromebooks, laptops, district cell phones, and other systems as assigned * Troubleshoot all other peripheral devices (scanners, desk/office phone) * Identify issues and troubleshoot network connectivity, wiring, and accounts * Perform other duties as assigned Knowledge, Skills, and Abilities (KSA's) for Position An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge * PC hardware and software installation and Windows operating System * Active Directory experience with extensive workstation knowledge * Local Area Networks (LAN), Wide Area Networks (WAN), and software support systems Skills * Strong written and oral communications and relational skills * Following and relaying complex oral and written instructions, policies and procedures * Strong organizational skills * Strong customer service skills * Advanced Excel skills Abilities * Multitasking and prioritizing under pressure * Work independently * Lift up to 50 pounds to shoulder height * Climb and work on ladders * Establish and maintain effective working relationships with associates, teachers, parents, and the public * Effectively welcome and embrace differences among employees and citizens * Must be able to successfully complete a background investigation * Must be able to work a flexible schedule as needed * Must be able to provide a valid driver's licenses and reliable transportation You are navigating off of REAP site to the district's posting. OK

AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS Powered by JazzHR aict3t0b3Q

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. This position is not elligible for sponsorship. What you will do: The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams. How you will do it: Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards Provide general application support, including O365, Windows 10, ERP, firewalls Facilitate the full PCLM process with an emphasis on configuration Maintain security, appearance, and organization of the server room Manage SLAs and resolve incidents in Service Now Primary contact for service providers Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects Engage with the USCAN Plant Systems Team to execute projects across the region Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts Travel occasionally to support remote sites or assist with projects. (Up to 10%) Additional Qualifications/Responsibilities What we look for: Required: Bachelor's Degree with 1 year of IT technical support experience In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience Solid understanding of PCs including software installation, reimaging, Intune AD, Azure Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS Experience with structured network cabling Solid analytical and critical thinking skills with strong written and verbal communications skills Demonstrated track record of strong initiative and producing results Ability to be on-call to resolve off-hours support situations requiring immediate attention Preferred: Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus Experience working in a manufacturing plant setting strongly preferred What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.

is not elligible for sponsorship.** **What you will do:** The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams. **How you will do it:** + Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds + Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user + Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards + Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks + Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards + Provide general application support, including O365, Windows 10, ERP, firewalls + Facilitate the full PCLM process with an emphasis on configuration + Maintain security, appearance, and organization of the server room + Manage SLAs and resolve incidents in Service Now + Primary contact for service providers + Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments + Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects + Engage with the USCAN Plant Systems Team to execute projects across the region + Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors + Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts + Travel occasionally to support remote sites or assist with projects. (Up to 10%) **What we look for:** **Required:** + Bachelor's Degree with 1 year of IT technical support experience + In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience + Solid understanding of PCs including software installation, reimaging, Intune AD, Azure + Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required + Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS + Experience with structured network cabling + Solid analytical and critical thinking skills with strong written and verbal communications skills + Demonstrated track record of strong initiative and producing results + Ability to be on-call to resolve off-hours support situations requiring immediate attention **Preferred:** + Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus + Experience working in a manufacturing plant setting strongly preferred \#LI-CS1 **What you get:** + Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire + Tuition reimbursement, perks, and discounts + Parental and caregiver leave programs + All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits + Global market strength and worldwide market share leadership + HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility + Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction. **Who we are:** Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. **Veterans/Military Spouses:** We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report (********************************************** . We want you to know your rights (*********************************************************************************************** because EEO is the law. **A Note to Job Applicants:** please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. **To all recruitment agencies** : Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs. Clarios is the creator behind the world's most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry. **A Note to Job Applicants** : Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen. Must be able to obtain and maintain a DoD Secret Security Clearance. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Techniciant role or relevant field. Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: Active Secret Clearance. BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Job Posting Important Recruitment Information for this vacancy Job Posting closes: Open until filled Agency Information: The Kansas Department of Wildlife and Parks (KDWP) is an executive branch agency in charge of operating and regulating the use of state parks, state lakes, recreational grounds, wildlife areas and sanctuaries, fish hatcheries, natural areas, historic sites and other lands, waters, and facilities for the promotion of public health, safety, and for the use and pleasure of visitors. The agency is also charged with the development and conservation of wildlife and the natural resources within the state. The agency oversees 29 state parks, 500 miles of trails, approximately 460,301 acres of leased or owned public lands, management of four hatcheries, and four nature centers. To meet our mission, projects, and goals, KDWP employs approximately 466 full time employees and up to 350 temporary employees, throughout the state, with diverse and varying skillsets. The largest agency office is the Operations Offices in Pratt, Kansas. The Office of the Secretary is maintained in Topeka, Kansas. There are four Regional Offices located in Topeka, Wichita, Hays, and Dodge City; six District Offices in Kansas City, Chanute, Colby, Fort Scott, Garden City, and Mound City; and a Research Office located in Emporia, Kansas. Various wildlife, public land, and parks offices are located across the state. The agency is primarily funded through license fees, grants and federal funds that are provided through the Pittman-Robertson and Dingell-Johnson Acts. About the Position Who can apply: Anyone Classified/Unclassified Service: Unclassified Full-Time/Part-Time: Full-time Regular/Temporary: Regular Eligible to Receive Benefits: Yes Veterans' Preference Eligible: Yes Search Keywords: IT, Analyst, Support, Topeka, Shawnee Compensation: $51,750 - $53,000 annual salary * Salary can vary depending upon education, experience, or qualifications. Employment Benefits Immediate comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: This unclassified, full-time position is located in the Information Technology Department and will be housed in the Office of the Secretary in Topeka and is directly supervised by Dan Gasswint, Information Systems Administrator. Job Responsibilities may include but are not limited to the following: Key Responsibilities: * Maintain knowledge of hardware and computer software available in the PC environment and desktop operating systems. * Provide technical assistance to users and other IT staff through support of Help desk functions. * Duties include taking calls from agency staff on computers, printers, telephones, cell phone and networking issues along with taking calls from outside agency licensing vendors and helping them with hardware issues. * Setup and assist in iPhone and android mobile device (cell phones, tablets) configuration. * Be an administrator on the agency's mobile device management system to help with passcode resets, adding applications and removing applications. * Assist in delivery and setup of new computers to staff and locations across the northeast corner of the state. * Other duties as needed. Qualifications Education: High school diploma or GED equivalent Licensing & Certification: A valid driver's license and the ability to pass a background check are required. Minimum Qualifications: High school diploma or GED equivalent. One year of experience installing software on microcomputer systems and using word processing, database, or spreadsheet applications. Recruiter Contact Information Name: Laverne Taylor Email: ********************* Phone: ************ Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email - sent to the Preferred email on the My Contact Information page Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete The following are the required items to apply: 1) a letter of interest 2) a detailed resume; including a valid e-mail address 3) transcript material, if you wish to include them 4) employment application - this is generated from the information which is input into the system 5) an Authorization to Release Information form (this can be found at the following website): ************************************************************************************* Please note, this form must either be witnessed and signed by a Kansas Department of Wildlife and Parks employee or signed in front of and notarized by a notary public. We reserve the right to conduct a background check on all qualified applicants. Incomplete applications will not be considered. A complete application packet must be submitted for each position. We no longer make copies of previous applications. Submitted application materials will be reviewed in Pratt to assure that the position minimum requirements are met, and those meeting the minimum requirements will be forwarded to the respective division for interview selection. Applicants are notified whether or not they are selected to interview. The interview is generally a one-time, panel interview consisting of position-specific questions for all applicants (same questions for each applicant), with the selection being made after all candidate interviews are completed. Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Docking State Office Building 915 SW Harrison Ave, Suite 260 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

We help the world Be Everyday Ready™ Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role :Cyderes is seeking a IT Helpdesk Specialist to provide advanced, in-person IT support at our Kansas City headquarters. This role is ideal for someone with a strong background in Windows and mac OS support, endpoint management, and enterprise collaboration tools, who is ready to take ownership of escalated support, onboarding/offboarding, and operational troubleshooting.You'll work hands-on with technologies including Kandji, Intune, Microsoft 365, FreshService, Meraki, Okta, and Entra ID, ensuring smooth day-to-day operations, secure system access, and an excellent end-user experience. The position also involves network troubleshooting (subnets, VLANs, wireless issues), device patching, and contributing to endpoint hardening and security initiatives.This position reports to the Manager, Corporate IT and requires 4 days in office.Responsibilities: Provide Tier II/III technical support for Windows and mac OS systems. Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance. Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive). Handle tickets and escalations through FreshService, ensuring quality resolution. Manage employee onboarding and offboarding, including account and device provisioning. Troubleshoot Meraki networking issues, including switches, firewalls, and wireless. Support Okta and Entra ID for identity, account management, MFA, and SSO. Perform device patching and updates across managed environments. Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed. Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations. Assist in endpoint hardening and security initiatives. Document troubleshooting steps and contribute to IT knowledge base. Requirements: 3-5 years of IT support experience, including Tier II/III escalations. Strong knowledge of Windows 10/11 and mac OS. Hands-on experience with Kandji and Intune MDM solutions. Proficiency with Microsoft 365 administration. Familiarity with FreshService or other ITSM platforms. Experience supporting Meraki networking. Working knowledge of Okta and Entra ID. Strong understanding of networking: TCP/IP, DNS, DHCP, VLANs, Wi-Fi. Excellent communication and customer service skills. Preferred Experience: familiarity with compliance standards (SOC2, ISO, PCI). Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Must Have Technical/Functional Skills * Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe * Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates * Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities * Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. * Physically fit to walk through large areas * Ability to work after hours and weekends if necessary or required by the customer. * Knowledge of using ServiceNow as the ticketing tool. * Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. * Analyze, resolve, respond to, and document end user inquiries. * Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. * Troubleshoot Operating System issue. Connection issues with LAN/WAN. * Update tickets with accurate and timely records of work performed, and resolution details * Maintain and contribute to a knowledge base. * Coordinate hardware warranty repair. * Perform inventory management activities as required in coordination with asset management and other corporate groups. * Escalate to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. * Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer /server rooms which need physical handling. * In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. * Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. * Receives instructions from certified technicians and project managers to troubleshoot advanced issues. * Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. * Primary responsibility to manage End User related incidents and requests. * Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $55,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment