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Information technology internship jobs in Kansas - 783 jobs

  • Human Resources Information System Administrator

    City of Overland Park 3.5company rating

    Information technology internship job in Overland Park, KS

    Why Work For Overland Park? Employment with the City provides an opportunity to connect with the community while working on meaningful projects that impact lives every day. Learn more about our core values and how City staff support one another to make Overland Park a great place to live, work, and play. About the Role Under direction of the CHRO, the HRIS Administrator plans, implements, directs, coordinates, and manages projects and activities of major significance to the development and delivery of city programs and services, including the setup, configuration, development and maintenance of all HRIS-related data, complex reporting, and integrity of employee information; and performs other related duties as assigned. At times this position will supervise HRIS staff on specific tasks or projects. The HRIS Administrator is an experienced, skilled systems administrator who manages, leads, and defines HR systems implementation, configuration, security, reporting, support, and data management, in support of HR activities, policies and practices. Daily physical on-site presence in the office, consistent attendance, and reliable punctuality are essential functions of this position. Any changes or adjustments to your assigned work schedule or shift hours must be approved by your supervisor in advance. This position has core business hours and days, Monday-Friday 8:00am-5:00pm, with a one hour scheduled lunch. Responsibilities: Leads HCM projects, including strategy, implementation support, and system optimization related to City operations, business processes, security, and data integrity for HRIS applications; performs functional testing on all aspects of enhancements, modifications, new processes, and related HR system changes. Plans, designs, develops, tests, deploys, delivers, and maintains HRIS integrations, apps, dashboards and reporting across all modules, including but not limited to HCM, Payroll, Benefits, Learning and Development, Time Tracking and Recruitment. Leads with collaborations of IT release implementations, identifying enhancement opportunities and impacts associated with new release features/functionality; updates, manages and directs the roadmap for all updates and initiatives. Designs, implements, and maintains HRIS systems security access policies, processes, and procedures for restricted and non-restricted user access; creates and maintains related documentation. Investigates and resolves complex system-related issues and quickly escalates to management upline to ensure efficient resolution; effectively manages staff and resources in support of project cost containment. Serves as a subject matter expert for the UKG platform, including as the HRIS technical specialist to build relationships with key business users and third-party vendors as needed to ensure that the services and solutions provided meet current and future business needs. Provides experienced technical input in the selection of optional features by staying engaged on HRIS Community to understand current trends and upcoming feature updates. Analyzes and audits data to ensure accuracy and to manage issues to resolution; makes direct updates where applicable. Troubleshoots and updates all HRIS modules; configures and makes changes in HRIS Tenant to improve user experience and/or satisfy business requirements. Gathers business requirements from stakeholders and represents the HR team in design and modification efforts in collaboration with internal IT staff. Creates and maintains documentation of HRIS business processes and workflows and ensures they are up to date. Performs and oversees the performance of full HRIS platform or tenants, including integrations, EIBs and custom object development. Designs, documents, implements, and monitors ad hoc and ongoing reports in HR systems to ensure they accurately reflect internal business requirements and capture required data for City business needs. Facilitates sessions for education and training; creates and oversees the creation of job aids, training videos and other resources in alignment with effective change management practices. Trains and assist HRIS-Payroll for in person end-user assist level- one concerns. Manages inter divisional teams, and complex projects and studies; participates on and coordinates committees and task forces. Develops and revises policies and procedures. Acts in the absence of the CHRO as required Performs other related duties as assigned. Qualifications: EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS: Bachelor's degree in Technology or a related field of study; Masters preferred. EXPERIENCE: Five (5) years of professional level systems experience, including at least three (3) years of experience HCM, preferrable UKG, Payroll, Benefits, L&D and Recruiting modules. Required Skills Excellent oral and written communication. Expert Excel level experience required (i.e. V-look up). Good listening skills. Must have working knowledge of windows-based word processing and spreadsheet software applications, along with familiarity with HRIS software systems Ability to comply with City's confidentiality policy MENTAL REQUIREMENTS: Attention to Detail: The role requires a high level of accuracy and thoroughness in completing tasks. The ability to focus on detailed work for extended periods is essential to ensure quality and compliance. Work Environment Adaptability: The position is based in a cubicle office environment that may have moderate to high noise levels (e.g., conversations, office equipment). The ideal candidate must be able to concentrate and perform effectively in this setting. More details available at: *****************************************************
    $52k-62k yearly est. 5d ago
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  • Summer 2026 Software Engineering Intern

    Aerovironment 4.6company rating

    Information technology internship job in Lawrence, KS

    Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members. We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location. **Summary** As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools. This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact. **Position Responsibilities** + Assist in the design, coding, testing, and debugging of software components and systems. + Contribute to the development of tools and applications that support AV robotics and aerospace platforms. + Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities. + Participate in code reviews, documentation, and the use of version control and defect tracking tools. + Help develop scripts or automation to improve team workflows and efficiency. + Learn and apply best practices in software development processes, including Agile methodologies. + Support the development of prototypes, simulations, and proof-of-concept demonstrations. + Attend team meetings, contribute ideas, and learn to estimate development effort and timelines. **Basic Qualifications (Required Skills & Experience)** + Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field. + Strong foundational knowledge in programming languages such as **Python, C++, or Java** . + Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs. + Experience with data structures, algorithms, and software design principles. + Demonstrated problem-solving and analytical skills. + Ability to work both independently and collaboratively in a team environment. + Effective written and verbal communication skills. **Preferred Qualifications & Competencies** + Experience with software development on Linux, Windows, or cross-platform environments. + Exposure to web technologies, cloud platforms, or backend services is a plus. + Interest in or exposure to robotics, autonomous systems, or data analytics. + Experience using scripting languages (e.g., Bash, Python) to automate tasks. + Knowledge of Agile development practices and version control (e.g., Git). + Curiosity and willingness to learn new technologies and frameworks. + Ability to take ownership of tasks and contribute to team goals. **Physical Demands** + Ability to work in an office and R&D lab environment (Constant) + Required to sit, type, and use office equipment for extended periods (Frequent) **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************
    $40k-53k yearly est. 60d+ ago
  • IT Service Specialist Intern - Summer 2026

    Poet 4.8company rating

    Information technology internship job in Wichita, KS

    At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES POET Biofuels started as a supplier of bioethanol and has grown into a multi-commodity marketing and transportation company providing solutions in fuels, grains, and carbon dioxide markets. The IT Support Specialist team is the initial point of contact for all IT-related issues at POET Biofuels and, it's is our job to meet our customers' needs by resolving issues as quickly and efficiently as possible. As an IT Support Specialist Intern, you will have the chance to work directly with our internal and external customers on a variety of issues and projects. Daily tasks include answering phone calls, responding to emails, documenting issues and processes, and completing tickets in a timely manner. This is an on-site role located in Wichita, KS. Responsibilities include: Troubleshoot and repair computer software and hardware such as desktops, laptops, telephones, printers, mobile phones/tablets, desk phones, video surveillance systems and video conferencing equipment. Manage internal requests for IT support issues or enhancements by prioritizing issues, communicating status to affected parties, and updating Help Desk trouble tickets in accordance with department metrics and standards. Inventory, configure, install, maintain, repair, upgrade, secure, and dispose of team member personal computing devices. Interacting with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Escalate server, network, compatibility, and design issues to the appropriate team member. Work with other team members to complete projects such as Wi-Fi upgrades, video surveillance system installations, server and networking upgrades, and telephone system upgrades. Limited network administration duties: resetting passwords, unlocking accounts, setting file permissions, updating and rebooting servers, server configuration, and maintenance responsibilities. Create and update documentation and asset/license tracking systems Since we are all about teamwork and getting the job done, your skills may be put to a lot of other uses! The POET Never Satisfied Internship openings are for Summer 2026. We post Internships in early September with the intention of having interns selected by November 1st. QUALIFICATIONS & SKILLS High school diploma or equivalent required. Junior or Senior-level student pursuing a bachelor's degree in business, technology, science or related degree. A good understanding of client/server, web architectures and object-oriented technologies and internet applications Working knowledge of system development life cycle methodologies and Windows operating systems Excellent communication skills and attention to detail. Excellent organization and time management skills with a sense of urgency that drives results. Knowledge of the basics of the Microsoft Office Suite and the ability to learn new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Innovative mindset Self-awareness in the face of uncertainty and the ability to think objectively Ability to work in a team environment WORK ENVIRONMENT The Wichita POET office is a fully open-concept design with no offices. This design is intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer (EOE). POET complies with all applicable federal, state and local laws regarding hiring and employment. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist Intern - LANGE Shared Services

    Lange 3.7company rating

    Information technology internship job in Wichita, KS

    Job Description The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidate's knowledge, skills, abilities, and geographic location. If you have questions, please discuss the flexibility and details of our compensation philosophy with your recruiter. About our 2026 Summer Internship Program Join our summer internship program, spanning from May 26th, 2026 to August 7th, 2026. Gain invaluable experience through meaningful projects alongside our innovative, solutions-driven teams. Elevate your professional growth with opportunities for professional development, senior leadership Q&A, volunteer initiatives, networking/social events, and more! What You Can Expect Working in the IT Support Specialist Intern Position As an IT Support Specialist Intern, you will gain hands-on experience providing technical assistance to end users across a variety of systems and devices. In this role, you will assist with on-site and remote support, troubleshoot hardware and software issues, and help maintain reliable IT operations across the organization. You will work closely with experienced support specialists to resolve tickets, document solutions, and participate in larger IT projects such as system upgrades and cloud migrations. This internship offers an opportunity to develop real-world IT skills while delivering professional, customer-focused support in a fast-paced environment. Responsibilities Provides technical support on-site and remotely; assist walk-in customers as needed, creating tickets for all issues. Responds to and resolves IT support tickets within the defined SLA, ensuring timely resolution and communication. Troubleshoots issues with laptops, desktops, printers, networks, servers, phones, and tablets. Shadows support specialists in troubleshooting network connectivity and system access problems. Assists with managing IT equipment inventory, including tracking, organizing, and updating asset records. Maintains a customer-focused approach by communicating clearly and professionally with end users. Conducts basic and intermediate training sessions for end-users. Contributes to larger IT projects such as system upgrades, equipment installations, cloud migrations, and more. Minimum Qualifications Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, operating systems, and networking concepts. Strong interest in IT support and problem-solving. Excellent communication and teamwork skills. Ability to manage time effectively and maintain attention to detail. Proficiency with Microsoft technologies including Windows OS, Microsoft 365, and Active Directory. Ability to work independently and manage multiple priorities. Valid driver's license with reliable transportation. Preferred Qualifications Familiarity with Microsoft 365, Windows OS, or help desk tools. Previous internship, school project, or part-time experience in IT support. CompTIA A+ or similar entry-level certification (in progress or completed). Experience providing customer service in any capacity. Work Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The worker is subject to both environmental conditions. Activities occur inside and outside. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please provide a brief description of your reasonable accommodation to accommodations@lange.us.com Department/Division: Information Technology Reports to: IT Helpdesk Supervisor Location: Wichita, KS Position Type/Hours: Full-time | M-F | 8:00a - 5:00p Shift: 1st Overtime: As Required Travel Requirement: Less than 25% FLSA Status: Non-Exempt About The Company Rooted in real estate, an industry the company has been involved in since 1986, LANGE has constantly evolved to continue to meet the growing needs of those it serves. Today, the company has branches in portable storage, blast-resistant buildings, asset-based financial solutions and diversified leasing programs. However, through it all, LANGE has remained true to its guiding purpose of providing unique, industry-leading products and services while doing so with integrity and a commitment to its growing family of employees. For more information, visit *******************************
    $32k-40k yearly est. 21d ago
  • IT Intern

    Neighbors and Associates 3.3company rating

    Information technology internship job in Parsons, KS

    Tank Connection is an international leader in the design, manufacturing and installation of liquid and dry bulk storage products and covers. Quality, experience, innovation, and customer service are hallmarks of our company. Tank Connection is an ISO9001 QMS Company that is also employee owned. You get the best of both worlds when an extensive ISO program is implemented by employee owners. As a result, Tank Connection has become the trusted name in storage around the world. Summer 2026 - Software Developer Internship Details At Tank Connection, internships are designed to be a work-based experience that ensures mutual benefit for both the company and the intern. We aim to provide meaningful work, social and networking opportunities, exposure to company culture, comprehensive training, industry connections, and valuable feedback. This program embodies a shared purpose, fostering generational value. By recruiting top-notch talent, we are committed to shaping the future of Tank Connection, creating a lasting impact for both the organization and our interns. The Summer 2026 Internship Experience is a full time position June 1, 2026 to July 31, 2026 . All interns will be based out of our main location in Parsons, Kansas. Anticipate the possibility of employer paid travel to project sites, events, and trainings during the internship. Position Summary: The IT Intern assists with providing software and network support, training and troubleshooting to end-users as well as assisting with routine maintenance of IT systems. Duties and Responsibilities: Diagnose hardware and software problems as needed. Train staff as needed on hardware and software use. Use the IT Help Desk request system to document, prioritize, and track requests. Install and configure new computers and telephones. Repair and upgrade PC or mobile device hardware and software. Troubleshoot printers, scanners, and copiers. May perform other duties as assigned. Skills and Specifications: Strong verbal and written communication skills; with the ability to effectively communicate complex information. Proficiency with multiple productivity software applications (e.g. Microsoft Office, G-Suite, etc.) Solid problem-solving skills. Able to work alone on a broad variety of projects. Able to establish and maintain healthy working relationships with people in the course of work. Experience managing workload with project scopes, task lists, and other tools. Willingness to learn new technologies, tools, or methodologies to perform tasks. Education and Education and Qualifications: High School diploma or equivalent (GED) with 2 years of additional schooling and/or training. Enrolled in a college program with an IT focus. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: While performing the duties of Engineering Intern, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Limitations and Disclaimer: The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an ā€œat-willā€ basis.REV 03/06/2020
    $31k-40k yearly est. Auto-Apply 23d ago
  • IT Support Specialist Intern - LANGE Shared Services

    Redguard, LLC 3.9company rating

    Information technology internship job in Wichita, KS

    The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidate's knowledge, skills, abilities, and geographic location. If you have questions, please discuss the flexibility and details of our compensation philosophy with your recruiter. About our 2026 Summer Internship Program Join our summer internship program, spanning from May 26 th , 2026 to August 7 th , 2026. Gain invaluable experience through meaningful projects alongside our innovative, solutions-driven teams. Elevate your professional growth with opportunities for professional development, senior leadership Q&A, volunteer initiatives, networking/social events, and more! What You Can Expect Working in the IT Support Specialist Intern Position As an IT Support Specialist Intern, you will gain hands-on experience providing technical assistance to end users across a variety of systems and devices. In this role, you will assist with on-site and remote support, troubleshoot hardware and software issues, and help maintain reliable IT operations across the organization. You will work closely with experienced support specialists to resolve tickets, document solutions, and participate in larger IT projects such as system upgrades and cloud migrations. This internship offers an opportunity to develop real-world IT skills while delivering professional, customer-focused support in a fast-paced environment. Responsibilities Provides technical support on-site and remotely; assist walk-in customers as needed, creating tickets for all issues. Responds to and resolves IT support tickets within the defined SLA, ensuring timely resolution and communication. Troubleshoots issues with laptops, desktops, printers, networks, servers, phones, and tablets. Shadows support specialists in troubleshooting network connectivity and system access problems. Assists with managing IT equipment inventory, including tracking, organizing, and updating asset records. Maintains a customer-focused approach by communicating clearly and professionally with end users. Conducts basic and intermediate training sessions for end-users. Contributes to larger IT projects such as system upgrades, equipment installations, cloud migrations, and more. Minimum Qualifications Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, operating systems, and networking concepts. Strong interest in IT support and problem-solving. Excellent communication and teamwork skills. Ability to manage time effectively and maintain attention to detail. Proficiency with Microsoft technologies including Windows OS, Microsoft 365, and Active Directory. Ability to work independently and manage multiple priorities. Valid driver's license with reliable transportation. Preferred Qualifications Familiarity with Microsoft 365, Windows OS, or help desk tools. Previous internship, school project, or part-time experience in IT support. CompTIA A+ or similar entry-level certification (in progress or completed). Experience providing customer service in any capacity. Work Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The worker is subject to both environmental conditions. Activities occur inside and outside. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please provide a brief description of your reasonable accommodation to accommodations@lange.us.com Department/Division: Information Technology Reports to: IT Helpdesk Supervisor Location: Wichita, KS Position Type/Hours: Full-time | M-F | 8:00a - 5:00p Shift: 1st Overtime: As Required Travel Requirement: Less than 25% FLSA Status: Non-Exempt About The Company Rooted in real estate, an industry the company has been involved in since 1986, LANGE has constantly evolved to continue to meet the growing needs of those it serves. Today, the company has branches in portable storage, blast-resistant buildings, asset-based financial solutions and diversified leasing programs. However, through it all, LANGE has remained true to its guiding purpose of providing unique, industry-leading products and services while doing so with integrity and a commitment to its growing family of employees. For more information, visit *******************************
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology internship job in Manhattan, KS

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $60k-83k yearly est. 23d ago
  • IT Computer Technician

    Lockwood Broadcast Group 3.9company rating

    Information technology internship job in Wichita, KS

    KAKE has an immediate opening for an IT Computer Technician. This position will be responsible for repair, maintenance and configuration of PC work stations, servers, printers and wireless access points, as well as domain administration related to personnel changes. The candidate must have strong skills in computer repairs, software installation and configuration, as well as network administration. Job DUTIES: * Troubleshoot and repair computer hardware, software and peripherals, including PC computers, network servers, storage, software applications, LAN cabling, system security and virus protection * Install, manage and maintain workstations and servers with various Windows and Linux OS * Manage employee user accounts through Active Directory * Manage and maintain news production editors and content storage systems * Administration of telephone PBX system * Assist with repair and installation of various broadcast equipment as needed * Perform other duties as assigned * Strong Information Technology background and networking skills required * A degree or certificate in IT or related field is preferred * Experience in repair and maintenance of computers and servers * Experience in network administration of Windows and Linux based computer systems * May involve working with AC, DC, and RF voltages in transmission equipment * General knowledge and experience with mechanical based equipment is a plus * Good eyesight and hearing, ability to lift equipment that may exceed 50 pounds * Must work well under pressure * Strong communication, organizational, and problem-solving skills * Available for on-call emergencies QUALIFICATIONS REQUIRED: Interested candidates can apply to: Lori Johnson, Business Manager KAKE 1500 N. West Street Wichita, KS 67203 Or by e-mail to: ***************** No telephone calls please Lockwood Broadcast Group and KAKE provides equal employment opportunities to all employees and applicants for employment. Pre-employment drug test is required as well as a background screen as allowed by federal, state, and local laws and regulations.
    $34k-64k yearly est. Easy Apply 13d ago
  • IT Support Specialist II

    ISG Technology 3.4company rating

    Information technology internship job in Wichita, KS

    At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the ā€œwaysā€ we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a ā€œknow-it-all.ā€ You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. ā€œTeam Firstā€ Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 4d ago
  • Help Desk Support III Specialist

    Comptech Computer Technologies

    Information technology internship job in Kansas City, KS

    WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Help Desk Support III Specialist Location: Kansas City, KS (On-Site) Supporting: The Environmental Protection Agency (EPA) Role Summary CompTech is seeking a qualified, on-site, Help Desk Support III Technician. This role supports the EPA's mission by ensuring the reliability and performance of enterprise IT systems through advanced technical support, complex troubleshooting, and proactive system management. Acting as a senior escalation point between Tier 2 and Tier 3 support, this role maintains end-to-end ownership of incidents to ensure timely resolution and consistent, secure IT operations across the EPA enterprise. Core Responsibilities ITSM Framework Support Resolve ITSM tickets with minimal rerouting, maintaining full accountability through resolution. Partner with system owners and Tier 3 teams to address complex and escalated issues efficiently. Active Directory (AD) Services Manage user and device accounts, group memberships, and permissions using One Identity Active Roles Server. Troubleshoot access and configuration issues and develop scripts to streamline account management and data collection. Exchange / Email Service Administer distribution lists, shared mailboxes, and access permissions within the Microsoft Exchange environment. Resolve complex email and user access issues to ensure reliable communication services. Voice Services (VoIP and Analog Systems) Provide advanced support for VoIP and analog telephony systems, including configuration, deployment, and maintenance. Maintain and update knowledge base articles (KBAs) to reflect system enhancements and new protocols. Windows Administration Service Manage file, folder, and shared drive access and permissions. Execute large-scale data migrations with a focus on accuracy, security, and minimal user disruption. Replacement Systems Management Coordinate hardware refreshes and software updates through effective logistical planning. Configure, test, and deploy replacement systems to rapidly restore and enhance user productivity. Experience & Security Clearance Requirements: Minimum Experience: 5 years, IT Service Desk Experience Experience using SNOW Experience with iPhones Experience with Windows Support Federal Government IT Support Experience Security Clearance Requirements: Other- Project performs their own background check Salary: $70k-$75k, Benefits + 401k + matching Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.
    $70k-75k yearly Auto-Apply 10d ago
  • IT Technician

    Commercial Capital Company

    Information technology internship job in Lenexa, KS

    Position Title: IT Technician Department: Technology Services Reports To: Director of Technology The IT Technician provides front-line technical support to internal staff and external clients across the Microsoft ecosystem and MSP toolsets. Requirements: Ideal candidates have 1-3 years of experience or a two-year technical/associate degree. Responsibilities include support for Microsoft 365, Azure, Teams Voice, Dynamics navigation, Power Automate basics, Ubiquiti networking, Exclaimer, and Datto systems. Key Responsibilities: • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals. • Support Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, and Teams Voice. • Perform basic Azure AD tasks including password resets, MFA issues, and group membership updates. • Handle service ticket intake, triage, documentation, and timely resolution. • Assist users with basic Dynamics CRM navigation and troubleshooting. • Support Level 1 Power Automate flow troubleshooting. • Troubleshoot Ubiquiti/Unifi Wi-Fi, switches, and access points. • Assist with Datto RMM alerts, backups, and device remediation tasks. • Support and manage Exclaimer email signature configurations. • Escalate complex issues with complete ticket notes. • Perform updates, maintenance, and device provisioning tasks.
    $30k-53k yearly est. 48d ago
  • IT Specialist (SYSADMIN)

    Department of Defense

    Information technology internship job in Fort Riley, KS

    Apply IT Specialist (SYSADMIN) Department of Defense Military Treatment Facilities under DHA Defense Health Agency DHN West Army Community Hospital Irwin Director of RM Information Management Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary About the Position: This position is located in Fort Riley , Kansas This is a Direct Hire Solicitation A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Summary About the Position: This position is located in Fort Riley , Kansas This is a Direct Hire Solicitation A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Overview Help Accepting applications Open & closing dates 01/28/2026 to 02/03/2026 Salary $68,545 to - $89,114 per year Pay scale & grade GS 9 Location 1 vacancy in the following location: Fort Riley, KS Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Suitability/Fitness * National security Financial disclosure No Bargaining unit status Yes Announcement number HSJW-26-12872778-DHA Control number 855485600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties Help * Perform the maintenance of server files, databases, installed software and associated areas. * Manage system log files. * Provide information concerning data long-term system improvements. * Maintain and monitor the security access management accounts for each of the servers. * Document and log any alarms for permission violations at the local or global group level. * Study and analyze assigned installation equipment and software reliability and utilization reports to identify and correct problem areas. * Serve as the Contract Officer's Representative (COR) for clinical systems government contracts for IMD. Requirements Help Conditions of employment * Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. * A Personnel Security Investigation is required. * This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required. * Moderate to heavy lifting up to 25 pounds may be required. * This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules. * This position has been designated as an IAT Level II. Employee is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position within six months of employment. * Must be able to obtain and maintain Comp TIA Security + certification by completing required training within six months of employment. * This position may require the incumbent to work weekends and/or holidays. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education OR experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT SPECIALIST (SYSADMIN): Specialized Experience: One year of specialized experience which includes providing server administration services or server management and maintenance, troubleshooting hardware, and providing technical support to end users. This definition of specialized experience is typical of work performed at the second lower grade/ level position in the federal service (GS-07). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: ************************************************************************** Additional information * Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. * You will be required to provide proof of U.S. Citizenship. * One year trial/probationary period may be required. * Direct Deposit of Pay is required. * Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. * Multiple positions may be filled from this announcement. * Salary includes applicable locality pay or Local Market Supplement. * If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. * Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. * Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help Review our benefits How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Veterans and Military Spouses will be considered along with all other candidates. Benefits Help Review our benefits Required documents Required Documents Help The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: * Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. * For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position. * Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about what's in your resume. * If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy. * For additional information, to include formatting tips, see: What to include in your resume. 2. Other supporting documents: * Cover Letter, optional * Most recent Performance Appraisal, if applicable * TRANSCRIPTS: This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses. NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below. * The complete application package must be submitted by 11:59 PM (EST) on 02/03/2026to receive consideration. * To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (********************************************************** * Follow the prompts to select your resume and/or other supporting documents to be included with your application package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section. * You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. * After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. * You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Your resume selected in USAJOBS will be included, but you must re-select other documents from your USAJOBS account or your application may be incomplete. * It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. * Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To verify the status of your application, log into your USAJOBS account (****************************************************** all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: *************************************************** Agency contact information Army Applicant Help Desk Website ************************************************* Address JT-DD83CK WEST DHN - IRWIN DO NOT USE Fort Riley, KS 66442 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: * Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. * For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position. * Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about what's in your resume. * If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy. * For additional information, to include formatting tips, see: What to include in your resume. 2. Other supporting documents: * Cover Letter, optional * Most recent Performance Appraisal, if applicable * TRANSCRIPTS: This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses. NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $68.5k-89.1k yearly 1d ago
  • PC Support Technician

    Link Solutions, Inc. 4.2company rating

    Information technology internship job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. * Must be a US Citizen * Must have or be able to obtain and maintain a DoD Secret Security Clearance. * Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: * Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. * Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. * Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. * Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. * Install and configure network interfaces and internet connections. * Diagnose network cable and configuration problems. * Coordinate support with the local Network Enterprise Center. * Services support tickets for Training Management Directorate (TMD) users. * Implement and design an organization-wide set of standards for future and existing information systems. * Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications * Must be a US citizen. * Must be able to obtain and maintain a DoD Secret Security Clearance. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * Two (2+) years in a PC Support Techniciant role or relevant field. * Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. * Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. * Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. * Capable of responding to user inquiries and providing technical assistance on PC systems and applications. * Windows workstation systems administration training. * Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: * Active Secret Clearance. * BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). * Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. * Ability to function independently and as a team player in a fast-paced environment. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 25d ago
  • IT Technician Hiawatha

    Amberwell Health

    Information technology internship job in Hiawatha, KS

    Provides technical support to end users. Installs and maintains the organizations client hardware and software. Troubleshoot problems and resolve them in a timely manner. Responsibilities for IT Technician Install and configure hardware and software components Repair or replace damaged hardware Upgrade systems to enable compatible software Install and upgrade antivirus software Travel to client sites Perform tests on new hardware and software Define software, hardware and network requirements Troubleshoot hardware and software issues Qualifications for IT Technician Associates degree in computer science or engineering or related field, preferred A+ and Network+ Certification, preferred 0-2 years of experience in a similar role Experience troubleshooting systems Skilled in software installation Proficient with Windows OS Excellent written and oral communication skills Familiar with a range of software and hardware Qualifications Education High School or GED Experience and Qualifications Associates degree in computer science or engineering or related field, preferred A+ and Network+ Certification, preferred 0-2 years of experience in a similar role Experience troubleshooting systems Skilled in software installation Proficient with Windows OS Excellent written and oral communication skills Familiar with a range of software and hardware Skills Organizational Verbal Interpersonal Customer Relations Analytical Grammar/Spelling Read/Comprehend written instructions Follow verbal instructions Computer Clerical Mental and Emotional Requirements Manage stress appropriately Make decisions under pressure Manage anger/fear/hostility/violence of others appropriately Handle multiple priorities Work alone Working Conditions Exposure to potential electric shock CRT (computer) monitor Physical Requirements Sedentary work- Prolonged periods of sitting and exert up to 10 lbs. of force occasionally. Stand for 1 hour per day Sit for 6-7 hours per day Walk for 1 hour per day Perform repetitive tasks/motions Distinguish colors Hear alarms/telephone/tape recorder/normal speaking voice Have good manual dexterity Have good eye/hand/foot coordination Have clarity of vision: Mid (>20=-
    $30k-53k yearly est. 20d ago
  • IT Specialist

    Clarion Inn

    Information technology internship job in Garden City, KS

    IT specialist will be in charge of setting up, managing and troubleshooting technology systems. Their duties include responding to hardware problems, updating systems software and tracking the data and communications used on the company's network. Maintenance of multimedia equipment, peripherals, and other problems as they arise. Hours of work will vary including occasional evenings and weekends as we run 24 hours 365 days a year and problems may occur outside normal business hours. Qualifications Setting up workstations with computers and necessary peripheral devices Checking and installing computer hardware (SSD, RAM ETC.) to ensure functionality. Monitor security certificates and company compliance Offer technical support to company staff and be able to troubleshoot computer problems. Anticipate and report the cost of replacing or updating computer items. Build and maintain network cabling Installation of IT equipment and multimedia equipment Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records of repairs, maintenance schedule and hardware
    $61k-85k yearly est. 19d ago
  • Business IT Support Specialist

    Haviland Broadband

    Information technology internship job in Haviland, KS

    Job DescriptionSalary: This role serves as an advanced technical expert supporting business clients through complex IT issue resolution, systems administration, and project work. While primarily providing remote support, this role also includes onsite service as needed for critical issues or deployments. Additionally, the technician supports pre-sales engineering efforts by collaborating with sales and leadership teams to design and recommend effective technology solutions that align with client business needs. This role blends technical expertise with client-facing communication and solution design responsibilities. This position requires that the employee be able to report regularly in-person to our Haviland office. Essential Duties and Major Responsibilities: Technical Support & Troubleshooting Act as the initial point of contact for client technical issues. Provide onsite and remote technical support to business clients for desktops, laptops, and basic network issues. Respond to service tickets, phone calls, and emails; diagnose and resolve Level 1 issues efficiently. Maintain clear, professional communication to gather problem details and provide timely updates and resolutions. Perform root cause analysis and develop sustainable solutions to recurring technical problems. May serve as a technical escalation point for Tier 1 and Tier 2 support teams as experience increases. System Administration & Maintenance Administer and maintain Windows Servers, Active Directory, Microsoft 365, DNS, DHCP, and group policies. Manage virtualization environments (Hyper-V, VMware), backup solutions, and endpoint security tools. Ensure proactive system updates, patching, and monitoring for client environments. Networking & Infrastructure Configure and troubleshoot firewalls, switches, routers, and wireless infrastructure. Support secure remote access solutions (VPNs), VLANs, and internal/external networking issues. Assist with network upgrades, assessments, and migrations. Sales Engineering & Solution Design Work closely with sales and account managers to assess client IT needs and design tailored technical solutions. Participate in client meetings to present technical concepts and recommend appropriate products or services. Provide input on proposals, quotes, and scopes of work for new projects or service opportunities. Project Work & Onsite Support Lead or assist with IT projects including migrations, infrastructure deployments, and system upgrades. Provide onsite support for installations, escalations, and project execution as needed. Coordinate with vendors and internal teams to ensure successful project delivery. Client Support & Communication Maintain proactive communication with clients, offering guidance, progress updates, and documentation. Build trusted relationships through responsiveness, reliability, and strategic insight. Provide informal training and support to end users as part of ongoing service delivery. Documentation & Team Collaboration Maintain detailed documentation of configurations, procedures, and resolutions in ticketing systems. Contribute to internal knowledge bases and share best practices across the technical team. Mentor junior technicians and provide internal support for skill development. May also provide support to the companys IT Manager as needed. Education: Associate or Bachelors degree in IT, Computer Science, or a related field preferred. Prior experience in a sales engineering, pre-sales, or solution design role is a strong plus. IT Professional certifications such as cybersecurity, CompTIA A+, or CompTIA Networking recommended. Specialized Skills and Type of Experience Needed to be Successful: 35 years of experience in IT support, system/network administration, or managed services. Proficient with Windows Server environments, Microsoft 365 administration, and virtualization platforms. Strong knowledge of networking concepts, firewalls, and security best practices. Familiarity with backup systems, scripting (e.g., PowerShell), and remote monitoring tools. Ability to translate technical capabilities into business value for clients; comfortable presenting to both technical and non-technical stakeholders. Experience writing scopes of work, contributing to proposals, or assisting in technical pre-sales is highly desirable. Valid drivers license required. Excellent knowledge of networks, PC, and desktop hardware. Working knowledge of desktop and server operating systems and applications (such as Microsoft Exchange and Active Directory). Proficient in eEnterprise patching rollouts/monitoring/updates. Experience with printers, scanners, and other peripherals. Good understanding of modern computer and network security practices. Advanced problem-solving skills, to manage complex situations with multiple layers and resolve to solution anticipating needs now and into the future. Job Competencies: Core Value: Work as a Team Teamwork Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Oral Communication and Written Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Core Value: Do the Right thing Right Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Detail Oriented Consistently checks and rechecks work product for accuracy. Able to manage multiple tasks while accurately performing essential job functions. Prepares accurate and thorough reports, emails, and data as required by the position. Reasoning and Problem Solving Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Core Value: Embrace Opportunity Use of Technology Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Supervisory Expectations: The position does not have any regular responsibility for overseeing or supervising the work of other team members. Independence of Action: Supervisor/manager monitors work progress; incumbent follows precedents and procedures and may set priorities and organizes work within general guidelines established by supervisor/manager. Physical Demands and Work Environment: : (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.) The work environment is an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to remain in a stationary position, often standing or sitting for prolonged periods. The employee is frequently required to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like, move self in different positions to accomplish tasks in various environments including tight and confined spaces, move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, repeat motions that may include the wrists, hands and/or fingers, and assess the accuracy, neatness and thoroughness of the work assigned. The employee must maintain a clean driving record and be able to pass insurability guidelines for drivability. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. A Little About Us: Haviland Broadband has been connecting residential and business customers to whats important for over 75 years. Our primary services are superior internet and telephone services, with a growing emphasis on business communications and services. We pride ourselves on keeping our processes simple and our service at a caliber of personalization and reliability one would expect from a local company. Haviland Broadband is headquartered in Haviland, Kansas with a satellite office in Conway Springs, Kansas and serves 14 communities between Kiowa and Sumner Counties and is currently expanding operations into the Wichita metro area. Haviland Broadband is a locally managed subsidiary of LICT Corporation out of Rye, NY. Why Haviland Broadband? Collaborative leadership team poised for growth Employee-centric and family oriented Ability to work independently without being micromanaged Corporately owned, but continues to operate from its roots as a family-based company Longevity and stability for a long-term career Benefits: Come work for a local, family-friendly company. We offer: Paid Holidays Paid Time Off (PTO) for Vacation, Personal and Sick time Family-plan health insurance with company-funded HSA and HRA accounts 401(k) plan with company matching Free home internet connection if you live within our service area, or reimbursement if you live outside of our service area Free company cell phone plan, or reimbursement if you choose to keep your existing plan Company vehicle provided, to also be driven to/from the workplace
    $32k-52k yearly est. 20d ago
  • IT Desktop Support Technician

    Ellsworth County Medical Center 3.9company rating

    Information technology internship job in Ellsworth, KS

    šŸ’» IT Desktop Support Technician šŸ“ Ellsworth County Medical Center | Ellsworth, KS šŸ•’ Full-Time | Information Systems and remote work will not be considered at this time. šŸ’²Compensation: Begins at $18.42/hr, commensurate on relevant experience and certifications šŸ‘‹ About the Role Ellsworth County Medical Center (ECMC) is looking for an IT Desktop Support Technician who loves solving problems, helping people, and keeping technology running smoothly in a fast-paced healthcare environment. This role blends hands-on technical support with top-tier customer service, ensuring our staff have the tools and technology they need to care for our community every day. If you enjoy troubleshooting, learning new systems, and being the ā€œgo-toā€ tech hero - this one's for you. šŸ”§ What You'll Do End User Support Diagnose, troubleshoot, and resolve issues with computers, printers, phones, tablets, and other devices Install, configure, and maintain workstations, smart devices, and peripherals Work with third-party vendors to support systems used across ECMC Track incidents accurately and contribute to IT process improvements šŸ’» Workstation & Inventory Management Maintain accurate inventory of computers, monitors, printers, tablets, and accessories Submit equipment requests and reconcile received items Decommission equipment following organizational policies šŸ” User Administration Grant, modify, and revoke system access in compliance with policies Support technology best practices and security standards šŸŽ“ Training & Support Provide training and guidance to new users Help staff adapt to new or updated technologies (Other duties as assigned - because no two days in IT are ever the same!) āœ… What We're Looking For Education & Experience High School Diploma required Associate's Degree preferred Entry-level technical role - customer service experience strongly preferred Technical Skills Windows 11 configuration & support Microsoft Office 365 Basic networking (TCP/IP, Wi-Fi) iPad/iPhone configuration Smart TV setup and support Soft Skills That Matter Strong communication skills - you can explain tech without the jargon Excellent customer service mindset Organized and detail-oriented Ethical, dependable, and team-focused Certifications (Preferred, Not Required) CompTIA A+ or Network+ Google IT Support Professional Google Cybersecurity Certificate Or similar credentials šŸ’Ŗ Physical & Work Environment Highlights Medium work: lifting up to 50 lbs occasionally Fast-paced environment with frequent interruptions Occasional evening, weekend, or on-call support Travel to rural health clinics or partner facilities as needed 🌟 Why Work at ECMC? At ECMC, you're not just supporting technology - you're supporting people, patients, and a community. āœ” Collaborative, mission-driven culture āœ” Opportunities to learn and grow in healthcare IT āœ” Supportive leadership and engaged teams āœ” Meaningful work that truly makes a difference šŸ” Why Ellsworth? Ellsworth offers small-town charm with big community pride: Affordable cost of living Short commutes (say goodbye to traffic šŸš—) Outdoor recreation, local events, and a strong sense of belonging A place where your work - and your life - are valued šŸ“© Ready to Apply? If you're excited about healthcare technology, customer service, and being part of a team that truly cares - we'd love to hear from you. šŸ‘‰ Apply today and grow with ECMC! Qualifications POSITION QUALIFICATIONS Education: High School Diploma; Associate's Degree Preferred Experience: Entry Level position for Technical Skills; previous job experience in Customer Service Preferred. Preferred Skills: Windows 11 configuration and administration. Basic computer networking skills with understanding of TCP/IP and Wifi configuration. Following Technical Directions. Microsoft Office 365 Smart TV configuration. Commitment to Strong Ethics and Integrity. Excellent verbal and written communication skills with ability to explain diverse technical problems in easy-to-understand language. Ability to manage stock inventory and ensure accurate record keeping iPad/iPhone configuration and usage Certifications/Registrations: CompTIA A+, Network+, Google IT Support Professional, Google Cybersecurity Certificate, or similar certificate preferred.
    $18.4 hourly 19d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information technology internship job in Topeka, KS

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-52k yearly est. 56d ago
  • IT Help Desk Tech

    Cybertronit

    Information technology internship job in Wichita, KS

    Job DescriptionBenefits: Bonus based on performance Health insurance Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board! Were a growth-focused IT Services Provider based in Wichita, looking for talented individuals to join our hardworking team. We manage and support our clients technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is differentfast-paced, exciting, and full of opportunities to learn and grow. We push each other to expand our knowledge and improve our skills daily. If you're a problem solver who enjoys working with technology and collaborating with a supportive team, wed love to hear from you! What Were Looking For: Strong written and verbal communication skills Excellent interpersonal skills with a focus on building relationships, active listening, and asking the right questions Attention to detail with strong documentation and multitasking abilities A technical background with a genuine interest in IT A team player who enjoys mentoring and learning from others A problem solver who embraces challenges and learning opportunities Technical Skills That Will Set You Apart: Windows 10 Network Printers & Deployment LAN & WAN Networking General Hardware & Software Troubleshooting Bonus Skills (Nice to Have): Windows Server 2019 Office 365 & Exchange Administration Active Directory & Group Policy Hyper-V and/or VSphere/ESXi Why Join Cybertron? Were a rapidly growing company that values career-driven professionals who recognize opportunities for growth and development. Heres what we offer: Competitive salaries Generous performance bonuses Health insurance 401k Paid holidays & PTO If youre ready to be part of an exciting team where learning and career growth are part of the culture, apply today! We cant wait to meet you.
    $32k-52k yearly est. 12d ago
  • Instructional Technology Support Specialist

    WSU Tech

    Information technology internship job in Wichita, KS

    At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do. Compensation: $1,980 bi-weekly annualized to $51,480.00 Worksite Location: WSU Tech, On-Campus, Multiple Locations Overview / Job Summary: The Instructional Technology Support Specialist is responsible for providing Tier I support for Faculty, and Tier II support for students using the Learning Management System (LMS) at WSU Tech. Job Competencies: Essential Functions include the following. duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Schedule and shift assignments and work location may be changed at any time, as required by business necessity. Responds to support tickets, calls, and emails independently, diagnosing and resolving technical issues involving the LMS and instructional technologies. Analyzes issues to identify root causes, determine appropriate solutions, and documents resolution pathways. Develops and delivers micro-training and just-in-time resources to strengthen user digital competencies. Interprets needs and recommends solutions that align with instructional best practices and systems capabilities. Manages user access, permissions, and configurations across the LMS and integrated instructional technologies, identifying opportunities to streamline access workflows to improve accuracy and efficiency. Monitors alerts and LMS system performance, and assists with systems testing, updating, and documentation. Reviews upcoming courses to ensure alignment with institutional templates, accessibility expectations, and quality standards, providing recommendations and coaching to improve digital inclusivity. Identifying areas requiring improvement, and collaborating with faculty and instructional designers to find resolutions. Supports division projects by tracking timelines, deliverables, and updates in tools such as ClickUp. Collaborates with IT, Academic Affairs, Faculty Development and external partners to support successful implementation and adoption of technologies. Supports the integration of AI-enhanced instructional technologies by researching new tools, assisting faculty with responsible adoption, and helping develop guidelines that align with institutional policies, data-privacy requirements, and ethical practices. Serves as the primary systems administrator for multiple software applications, independently managing internal and external tickets, resolving issues, and escalating when appropriate. Maintains comprehensive documentation logs; oversees change-management workflows; conducts data audits; and coordinates with vendors on training, feature enhancements, technical troubleshooting, and release planning. Evaluates system performance and user impact, providing recommendations for improvements and optimization. Requirements 1. Bachelor's degree 2. Previous teaching or training experience and Learning Management System experience 3. Previous experience preferred: LMS support, Customer Service, Troubleshooting in IT-related, AI generation, and Train-the-trainer experience Benefits *************************** WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.
    $51.5k yearly Auto-Apply 40d ago

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