Information technology internship jobs in Knoxville, TN - 68 jobs

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. **Meet the Team** Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join a collaborative environment focused on developing advanced data pipelines, secure cloud infrastructure, and automation solutions within business groups such as Security and Infra & Security (Compute, Cloud, Security teams). As part of this innovative team, you will contribute to the growth of cutting-edge technologies in data, intelligent systems, and cybersecurity automation. Explore opportunities at the intersection of security engineering, automation, and AI-helping to transform how Cisco and its customers harness secure, intelligent automation. **Your Impact** As a passionate software engineer, you will play a critical role in developing scalable, secure data pipelines, designing robust analytics platforms, and building automation infrastructure to support Cisco's security and cloud initiatives. Your expertise in programming, data systems, and cybersecurity allows you to solve complex challenges with innovation and precision. By building and maintaining essential security tools and automation platforms, you enable Cisco's business groups to leverage AI-driven, secure, and automated insights for operational excellence and strategic growth. Your contributions ensure reliable, high-quality, and secure infrastructure that supports Cisco's leadership in intelligent, security-first technology solutions. **Minimum Qualifications** + Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College or 4-Year University with 2 years of relevant experience) or currently enrolled in a graduate degree program with 0 years of relevant experience. + Experience writing, debugging, andmaintainingcode in Python or other scripting languages (such as Bash), with a focus on automating tasks, workflows, or processes. + Understanding of security protocols and principles (e.g., TLS/SSL, SSH, OAuth, SAML, IPsec) and familiarity with common cybersecurity tools. + Exposure to DevOps and DevSecOpspractices, including integrating security measures into CI/CD pipelines (e.g., Jenkins, GitHub Actions) and cloud environments. + Familiarity with cloud security concepts and experience using automation tools within software development and deployment workflows. **Preferred Qualifications** + Understanding ofartificial intelligence and machine learning concepts, algorithms, and basic implementation techniques. + Familiarity with securing cloud environments, including knowledge of cloud security best practices and commonly used security tools. + Experience or coursework related to securing containerized applications (e.g., Docker, Kubernetes), including vulnerability assessment and mitigation strategies. + Hands-on experience writing and executing automated tests for Python applications using thepytestframework. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Location: Knoxville, TN Job Type: Full-Time Industry: MIT Services About the Role Are you passionate about solving technical problems and helping people? Join our team as a Technical Support Analyst I, where you'll be the first point of contact for users experiencing issues with their technology. This entry-level role is perfect for individuals who enjoy troubleshooting, delivering excellent customer service, and growing their IT career in a fast-paced, team-oriented environment. What You'll Do Respond to user inquiries via phone, email, and ticketing systems Diagnose and resolve hardware, software, and network issues Provide clear, step-by-step technical guidance to users Escalate complex issues to senior support or specialized teams Document support interactions and resolutions Assist with software installations, updates, and configurations Deliver remote support and maintain high levels of professionalism Collaborate with IT teams to resolve recurring issues What You Bring Education & Certifications Associate's degree in Computer Science, Information Technology, or a related field Certifications (preferred but not required): CompTIA A+ CompTIA Network+ CompTIA Security+ MS-900 Microsoft 365 Fundamentals Experience & Technical Skills 0-2 years in a technical support or help desk role Basic understanding of networking, operating systems (Windows/mac OS), and common software applications Familiarity with ticketing systems and remote support tools Soft Skills Strong communication and interpersonal skills Analytical thinking and problem-solving ability Patience and customer service orientation Preferred Qualifications Exposure to ITIL practices or certification Experience with cloud platforms (e.g., Microsoft 365) Experience in IT ticketing systems Ability to work in a fast-paced, team-oriented environment Multilingual skills for diverse support environments Why Join Us? We're a technology service provider committed to delivering exceptional support and innovation. As a Technical Support Analyst I, you'll be part of a collaborative team that values growth, learning, and customer satisfaction. You'll gain hands-on experience, receive mentorship, and have opportunities to advance your career. Career Path Opportunities Technical Support Analyst II - Handle more complex issues and specialize in systems Senior Technical Support Analyst - Contribute to product development and advanced troubleshooting Ready to Apply? If you're eager to start or grow your career in IT support, we'd love to hear from you. Apply today and become part of a team that's making technology work better for everyone.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is seeking a Right-of-Way (ROW) Technical Specialist in Chattanooga, TN or Knoxville, TN to function as an integrated staff for our client. In this role you will support the acquisition of right-of-way (ROW) and ROW related activities as assigned such as conduct/complete Title reports, perform negotiations, and provide relocation assistance. Role accountabilities: The ROW Technical Specialist should have experience in acquisition and negotiations of right of way and easements, relocation assistance, reading and interpreting title reports, closings and condemnation. Reading and interpreting right of way and construction plans, and experience and understanding of the Uniform Relocation Act. Provide pre-negotiation project, parcel, property owner and occupant due diligence, negotiations for acquisition of rights and relocation of displaced inhabitants relative to public or private projects. Attend public meetings. Qualifications & Experience: Required Qualifications 10+ years of relevant work experience with a minimum of 2 years of experience in right-of-way plan review, acquisition, title research, relocation, and closings. Prequalified with, or the ability to become prequalified, with TDOT. Key Attributes: Proven ability to work independently and with a team, communicate and document effectively, and oversee large volumes of work. Possess the ability to prioritize assignments. Attention to detail and quality are essential. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $90916- $112509. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-VJ1 #Mobility-US-Jobs #Transportation/Roadway-ANA #LI-ONSITE

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 2 What Is the Opportunity? This role is eligible for a sign on bonus up to $20,000. Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers and team members. What Will You Do? * Independently manage a caseload of Construction Liability claims. * Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations. * Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability. * Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. * Coordinate with internal teams, legal counsel, etc. * Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Five years of experience in insurance claims, preferably Construction Liability. * Experience with claims management and software systems. * Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. * Strong analytical and problem-solving skills. * Proven ability to handle complex claims and negotiate settlements. * Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.\ What is a Must Have? * High School Diploma or GED. * 2 years of liability claim handling experience and/or comparable litigation claim experience. * In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Knoxville, TN

Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

Job DescriptionTechnical Support TechnicianThis position provides preparation, imaging, configuration, and installation of software. Provide basic evaluation of computer functionality and be responsible for imaging of computers to load pre-configured operating systems and verification of correct hardware function (Windows and Mac). Imaging new machines as well as reimaging older machines to be reused. Qualifications:• Strong technical aptitude and laptop /PC troubleshooting skills. • Fix issues with laptops that are being imaged. • Ability to follow procedural steps. • Attention to detail. • Works well with other team members. • Deadline and detail oriented. • Willingness to learn. Experience:• Microsoft Office: 1 year (Preferred)• Windows: 1 year (Preferred)• Mac: Basic understanding (will have the opportunity to learn more while in position. • Software troubleshooting: 1 year (Preferred)

_ASRC Industrial, ("AIS"), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or ********************************************* **About RSI** RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. Weoffer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability. RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS).AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options. **Position Summary** RSI is currently recruiting for a talented and experienced Waste Technical Support Specialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical Support Specialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical Support Specialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF). **Primary Responsibilities** + Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization. + Performing field visits to hazardous and radiological waste sites. + Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R). + Developing sampling and analysis plans to collect the required data. + Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream. + Preparing regulatory work plans and waste handling plans under the CERCLA process. + Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination. + Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects. + Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders. + Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications. + Prepares waste management plans for new facilities or projects. + Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements. + Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings + Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials. **Job Knowledge/Qualifications** + Technical knowledge of radiological and chemical characterization practices. + Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations. + Technical knowledge of TSDRF waste acceptance criteria + Knowledge of environmental regulations and DOE Orders. + Able to complete 40 hour HAZWOPER training + Proven ability to work with a multidisciplinary team + Effective written and verbal communication skills + Knowledge of the CERCLA cleanup process + Self-motivated, requires limited direction **Required Education and Experience** + Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred) + Prior experience in waste management operations + Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required **Clearance and Health Regiments** + Criminal Background Check + Pre-placement Drug Screening + Ability to obtain a Q Clearance **EEO Statement** ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.

ASRC Industrial, (“AIS”), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not ************************), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or ******************************************** About RSI RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record. We offer a full range of benefits including a generous PTO plan, paid holidays, medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability. RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS). AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options. Position Summary RSI is currently recruiting for a talented and experienced Waste Technical Support Specialist to support the UCOR Cleanup Projects at Oak Ridge National Laboratory, and Y-12 National Security Complex. The Waste Technical Support Specialist is responsible for the preparation of CERCLA documentation, characterization planning, and sampling and analysis plans to provide a path forward for ultimate disposition of remediated materials. The Waste Technical Support Specialist is responsible for evaluating the results as samples are collected and data is received from the analytical laboratories. The facilities subject to characterization, waste management, and disposition by UCOR have a wide variety of radionuclide, and chemical contaminants; thus, a broad background is desired. This position is primarily for the characterization, management, and disposition of waste for buildings and their remaining contents, equipment, and process systems; however, soil and water characterization will also be required. The job also includes other related aspects of waste management and disposition including but not limited to waste management calculations, waste determinations, profile development, documentation of waste characterization information, waste certification, waste disposition planning, procurement of off-site commercial treatment and disposal services, and overall coordination of the treatment and/or disposal of wastes at on-site and off-site treatment, storage, disposal and recycle facilities (TSDRF). Primary Responsibilities Collecting existing process knowledge to define the contaminants of concern, and the materials subject to characterization. Performing field visits to hazardous and radiological waste sites. Preparing data quality objectives and data quality assessments in accordance with EPA guidance (U.S. EPA QA/G-4, U.S. EPA QA/G-9R). Developing sampling and analysis plans to collect the required data. Preparing engineering calculations where necessary for materials of construction, or to balance hazardous constituent concentrations across the balance of the waste stream. Preparing regulatory work plans and waste handling plans under the CERCLA process. Assists the generator in determining the sampling and analysis requirements, verify compliance with the waste acceptance criteria, and support the final waste determination. Provides input in the development of acceptable methods of radiological characterization including Gamma Nondestructive Assay, active/passive neutron interrogation, Dose-to Curie, and Surface Contaminated Objects. Supports the technical review of waste data packages and documentation for compliance with the TSDRF WAC, Toxic Substances Control Act (TSCA), Resource Conservation and Recovery Act (RCRA), radiological and other statutes/regulations and U.S. Department of Energy (DOE) Orders. Compiles information, supports preparation, and prepares and/or reviews Land Disposal Restrictions (LDR) notifications. Prepares waste management plans for new facilities or projects. Monitors compliance with the staging and/or storage time limits promulgated by DOE Order 436.1, RCRA, TSCA and other applicable requirements. Supports regulatory agency and DOE-OREM interactions, such as negotiations, inspections, and technical assistance meetings Serves as a technical and policy advisor to management and provides oversight on waste management matters relating to environmental remediation, decommissioning and demolition, storage and transportation of materials. Job Knowledge/Qualifications Technical knowledge of radiological and chemical characterization practices. Technical knowledge of laboratory analytical procedures/practices and analytical data evaluations. Technical knowledge of TSDRF waste acceptance criteria Knowledge of environmental regulations and DOE Orders. Able to complete 40 hour HAZWOPER training Proven ability to work with a multidisciplinary team Effective written and verbal communication skills Knowledge of the CERCLA cleanup process Self-motivated, requires limited direction Required Education and Experience Must have at a minimum a bachelor's degree in science or engineering or equivalent experience, with a minimum of 5 years of experience in the responsibilities detailed (10+ years preferred) Prior experience in waste management operations Experience and knowledge of the Oak Ridge Reservation (ORR) and the Department of Energy (DOE) is preferred but not required Clearance and Health Regiments Criminal Background Check Pre-placement Drug Screening Ability to obtain a Q Clearance EEO Statement ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.

Requisition Id 15689 The Digital Services Infrastructure and Operations Division (DSIO) in the Information Technology Services Directorate (ITSD) at Oak Ridge National Laboratory is hiring an Infrastructure Operations Center Systems Administrator! This position provides computing and storage infrastructure for the enterprise operations of the Lab. Additionally we provide a 24/7 monitoring operation for Critical Systems run by the Laboratory. This role is shiftwork and rotational enabling our team to be staffed 24/7/365. Major Duties and Responsibilities: * Monitor enterprise infrastructure systems, including servers, storage, virtualization, and network-connected services, to ensure performance, availability, and reliability. * Respond to alerts and incidents by following established procedures, performing initial diagnostics, escalating when appropriate, and assisting other operations teams in driving resolution. * Assist with system maintenance activities such as backups, patching, and vulnerability remediation under the direction of senior staff. * Document actions, resolutions, and shift activity to maintain clear operational records and ensure continuity across shifts. * Support enterprise software and data center systems by executing routine operational tasks and verifying successful job completion. * Coordinate with multiple technical teams to address issues, track operational status, and maintain accurate system and asset records. * Contribute to continuous improvement by identifying opportunities to enhance monitoring, documentation, response processes, and workflow automation. * Work assigned shifts, including evenings, nights, weekends, and holidays, to support continuous 24/7 enterprise operations. * Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success. Basic Qualifications: * AS degree in information technology or a related technical field and a minimum of five (5) to seven (7) years of relevant experience is required for consideration. An equivalent combination of education and experience may be considered. * Foundational knowledge of enterprise IT infrastructure, including servers, storage, virtualization, networking, and operating systems. * Experience monitoring and supporting enterprise systems or applications using standard monitoring and alerting tools. * Basic understanding of system administration concepts such as patching, configuration, and vulnerability management. * Exposure to data center environments and enterprise platforms. * Familiarity with scripting or automation tools such as PowerShell, Python, or similar. * Strong analytical and troubleshooting skills with a focus on timely issue resolution. * Effective communication and documentation skills, with the ability to clearly describe technical issues and resolutions. * Ability to work collaboratively within a team environment and adapt to a 24/7 operational schedule that includes rotating shifts. Preferred Qualifications * Familiarity with enterprise monitoring and observability platforms used to track performance, availability, and capacity across infrastructure systems. * Knowledge of automation and orchestration concepts, with exposure to tools such as Red Hat Ansible Automation Platform (AAP). * Understanding of ITIL practices, including incident management, change control, and problem management. * Awareness of cybersecurity principles and ability to consider security implications during operational activities. * Strong documentation and process improvement mindset with the ability to contribute to procedure development and refinement. * Demonstrated initiative, reliability, adaptability, and a creative approach to problem solving in a fast-paced enterprise operations environment. Special Requirements: * L clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program. * Visa Sponsorship: Visa sponsorship is not available for this position. About ORNL: As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,200 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation. ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience. Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts. If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ***********************. #LI-CS1 This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired. We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment. ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer. Nearest Major Market: Knoxville

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. We're looking for talented Help Desk Technicians to join our team in Clinton, TN. This position supports a dynamic government client and provides Tier I technical assistance to end users. The ideal candidate is customer-focused, detail-oriented, and eager to grow their IT skills in a mission-driven environment. Candidates must be available to support a 24/7/365 service desk schedule. Work Location: Onsite - Work from one of our office locations. Clearance: Must be US citizen with the ability to obtain a Public Trust security clearance. Primary Roles and Responsibilities: Provide first-level technical support to end users by diagnosing and resolving basic hardware, software, and network issues. Log all service requests and incidents in the ticketing system and ensure accurate, timely updates. Follow established troubleshooting procedures and escalate issues as needed to higher-level support teams. Deliver exceptional customer service by communicating clearly, staying professional under pressure, and maintaining a positive attitude. Support standard operating procedures and contribute to the overall effectiveness of the service desk. Required Knowledge and Experience: High school diploma or equivalent. 0-2 years of experience in a technical support or customer service environment. Basic understanding of computers, software, and network functionality. Strong interpersonal and communication skills, with an ability to explain solutions in plain language. Preferred Education, Experience, & Skills: Prior help desk or call center experience. Familiarity with Microsoft 365, Active Directory, or ticketing systems such as ServiceNow. CompTIA A+ or equivalent certification. Strong multitasking and problem-solving skills in a fast-paced environment.

Title: Specialist, IT Purchasing-Inventory Department: Information Technology Number of Positions: 1 Classification: 3/On Campus #: 651140 Type of Appointment: Non-Exempt Pay Rate: $37,720 - $46,170/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references. Reference check requirements: Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference. Personal references (friends, clergy, customers, relatives) are not considered acceptable references. A professional reference such as a previous or current co-worker may be used as one of the references. Position Summary: This position provides technical - clerical support for the entire Information Technology department and maintains information and records relevant to related inventory and purchasing. Prepares purchase requisitions for a wide variety of college technical systems and has primary responsibility for initiating ongoing annual maintenance for these systems from all departments within Information Systems. This position administers the extensive inventory of thousands of items of equipment across all campus locations. Essential Functions: 50% Coordinate purchases with various departments and monitor these orders. Assist with tracking IT budget expenditures and assist with resolution of issues related to ongoing maintenance contracts with a variety of vendors. 20% Maintain hardware and software inventory related to Technology Access Fee and IT purchases. Assist with ongoing equipment surplus and equipment donations to other institutions. 10% Prepare and maintains IT departmental forms including accumulated leave balances, travel requests and claims, petty cash vouchers. Maintain documentation related to IT department as required. 10% Manage all enterprise level software licenses. Work with vendors to ensure contracts are current and reflect needs specified by staff. 10% Assist Chief Information Officer with various projects as needed within the department. Makes arrangements for travel, conferences, appointment, special events or other business activities; keeps appointment schedule and develops itineraries. Other duties as assigned. Note: The College reserves the right to change or reassign job duties, or combine positions at any time. Job Requirements: High school diploma or GED required. Associate degree preferred. Significant on-the-job training in institutional processes and procedures is required; extensive use of specific information systems such as the online procurement system is a must. 3 years of job-related experience required. Part-time work experience is calculated at 50% credit of full-time work experience. Skills/Abilities: In-depth knowledge of IT hardware and software, and the ability to troubleshoot common issues. Detail-oriented with strong time management to maintain accurate inventory records. Capability to analyze data for forecasting needs and identifying trends. Effective interpersonal communication and clear documentation abilities. Strong troubleshooting skills and knowledge of preventative maintenance for IT equipment. Able to engage in the College's mission and values. . Physical Demands: In addition to the daily office environment, often there are large boxes of materials received in this office (printers, computers, software) that require distribution. Accommodation is possible although there is significant work accomplished with outside vendors and the business office using telephone communication. Normal office environment for daily work. Hazards: Normal office environment for daily work. Full-time Employment Benefits: Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program Employee Assistance Program Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b Employee Discount program with over 900+ companies 14 Paid Holidays/Year Includes paid days off the last week of December Sick Leave Bank Longevity Pay Many opportunities for professional development Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at ********************* or ************. If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at ************ or by email at ********************. If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner. #mrp

PC Technician Regional Libraries Tennessee Department of State Tennessee State Library and Archives Clinton, TN Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment. Supervisor: Assistant Director of Information Technology Summary: An employee in this classification performs information systems technical support work as required for the public libraries in the regional library systems. The employee will be assigned to work in a specific regional library and with specific public libraries in Tennessee. The employee will be expected to attend meetings and training programs at the State Library and Archives in Nashville or in other areas of the state. Duties/Responsibilities Assist public libraries with system and software updates, computer maintenance, and software licensing. Assist Network Services Consultants with large project implementations, which may include assisting with paperwork, unpacking and setting up equipment, installing software, imaging hard drives, and training public library staff. Assist with automated library systems. Perform as coordinator for assigned region on the Information Systems Plan. Perform as coordinator with SOS Information Technology and Fiscal Office for the surplus state property. Interact effectively with public library personnel. Provide technical training on a wide variety of subjects in one-on-one training, group settings, or webinars. Assist assigned regional library as scheduled with non-Information Technology duties. Monitor and respond quickly and effectively to requests received through the Secretary of State's IT Call Center/Helpdesk. Perform other duties as assigned. Minimum Qualifications Education and Experience Graduation from an accredited college or university. A degree in information systems, computer technology, computer science, or another related field of study is desirable and will be given preference. At least two (2) years of experience in computer hardware, software, applications programming, user or system requirements analysis, the field of Information Technology analysis, design, development, and maintenance, or related experience in the successful implementation and maintenance of Information Technology. A+ and/or Network+ certification is desirable and will be given preference. Experience and education in the following areas may substitute for the required degree on a year-for-year basis: (1) one year experience in a public or regional library (required), and/or (2) diagnostic software/hardware technical support, and/or (3) hardware installation of computers and peripherals. Knowledge and Abilities Experience in a library setting is desirable. Proficient in Microsoft Office, library circulation/management systems, anti-virus software, security software such as Clean Slate, and Microsoft Windows. Proven ability to teach and train adults. Ability to provide basic troubleshooting over the phone. Ability to demonstrate a basic understanding of ethernet and wireless networking. An employee in this classification must be a team player with strong interpersonal skills capable of working well with public librarians and state staff. Ability to work unsupervised in a conscientious manner. Ability to work effectively in a mobile work environment. Physical Requirements Must have and maintain a valid driver's license, a good driving record, and be willing and able to travel independently throughout the state, including occasional overnight travel. Ability to handle boxes and equipment weighing a minimum of forty (40) pounds. Requires normal visual acuity and field of vision, hearing, and speaking. Health, safety, and collections security Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided. Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions. Take whatever measures are necessary to protect materials, property, and/or collections from loss, mutilation, or theft. Salary: $45,000 annually plus the State of Tennessee benefits package.

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills and Responsibilites: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Job DescriptionPC Technician Regional Libraries Tennessee Department of State Tennessee State Library and Archives Clinton, TN Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment. Supervisor: Assistant Director of Information Technology Summary: An employee in this classification performs information systems technical support work as required for the public libraries in the regional library systems. The employee will be assigned to work in a specific regional library and with specific public libraries in Tennessee. The employee will be expected to attend meetings and training programs at the State Library and Archives in Nashville or in other areas of the state. Duties/Responsibilities Assist public libraries with system and software updates, computer maintenance, and software licensing. Assist Network Services Consultants with large project implementations, which may include assisting with paperwork, unpacking and setting up equipment, installing software, imaging hard drives, and training public library staff. Assist with automated library systems. Perform as coordinator for assigned region on the Information Systems Plan. Perform as coordinator with SOS Information Technology and Fiscal Office for the surplus state property. Interact effectively with public library personnel. Provide technical training on a wide variety of subjects in one-on-one training, group settings, or webinars. Assist assigned regional library as scheduled with non-Information Technology duties. Monitor and respond quickly and effectively to requests received through the Secretary of State's IT Call Center/Helpdesk. Perform other duties as assigned. Minimum Qualifications Education and Experience Graduation from an accredited college or university. A degree in information systems, computer technology, computer science, or another related field of study is desirable and will be given preference. At least two (2) years of experience in computer hardware, software, applications programming, user or system requirements analysis, the field of Information Technology analysis, design, development, and maintenance, or related experience in the successful implementation and maintenance of Information Technology. A+ and/or Network+ certification is desirable and will be given preference. Experience and education in the following areas may substitute for the required degree on a year-for-year basis: (1) one year experience in a public or regional library (required), and/or (2) diagnostic software/hardware technical support, and/or (3) hardware installation of computers and peripherals. Knowledge and Abilities Experience in a library setting is desirable. Proficient in Microsoft Office, library circulation/management systems, anti-virus software, security software such as Clean Slate, and Microsoft Windows. Proven ability to teach and train adults. Ability to provide basic troubleshooting over the phone. Ability to demonstrate a basic understanding of ethernet and wireless networking. An employee in this classification must be a team player with strong interpersonal skills capable of working well with public librarians and state staff. Ability to work unsupervised in a conscientious manner. Ability to work effectively in a mobile work environment. Physical Requirements Must have and maintain a valid driver's license, a good driving record, and be willing and able to travel independently throughout the state, including occasional overnight travel. Ability to handle boxes and equipment weighing a minimum of forty (40) pounds. Requires normal visual acuity and field of vision, hearing, and speaking. Health, safety, and collections security Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided. Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions. Take whatever measures are necessary to protect materials, property, and/or collections from loss, mutilation, or theft. Salary: $45,000 annually plus the State of Tennessee benefits package. Powered by JazzHR m9LXSpDiyT

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join a collaborative environment focused on developing advanced data pipelines, secure cloud infrastructure, and automation solutions within business groups such as Security and Infra & Security (Compute, Cloud, Security teams). As part of this innovative team, you will contribute to the growth of cutting-edge technologies in data, intelligent systems, and cybersecurity automation. Explore opportunities at the intersection of security engineering, automation, and AI-helping to transform how Cisco and its customers harness secure, intelligent automation. Your Impact As a passionate software engineer, you will play a critical role in developing scalable, secure data pipelines, designing robust analytics platforms, and building automation infrastructure to support Cisco's security and cloud initiatives. Your expertise in programming, data systems, and cybersecurity allows you to solve complex challenges with innovation and precision. By building and maintaining essential security tools and automation platforms, you enable Cisco's business groups to leverage AI-driven, secure, and automated insights for operational excellence and strategic growth. Your contributions ensure reliable, high-quality, and secure infrastructure that supports Cisco's leadership in intelligent, security-first technology solutions. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College or 4-Year University with 2 years of relevant experience) or currently enrolled in a graduate degree program with 0 years of relevant experience. * Experience writing, debugging, and maintaining code in Python or other scripting languages (such as Bash), with a focus on automating tasks, workflows, or processes. * Understanding of security protocols and principles (e.g., TLS/SSL, SSH, OAuth, SAML, IPsec) and familiarity with common cybersecurity tools. * Exposure to DevOps and DevSecOps practices, including integrating security measures into CI/CD pipelines (e.g., Jenkins, GitHub Actions) and cloud environments. * Familiarity with cloud security concepts and experience using automation tools within software development and deployment workflows. Preferred Qualifications * Understanding of artificial intelligence and machine learning concepts, algorithms, and basic implementation techniques. * Familiarity with securing cloud environments, including knowledge of cloud security best practices and commonly used security tools. * Experience or coursework related to securing containerized applications (e.g., Docker, Kubernetes), including vulnerability assessment and mitigation strategies. * Hands-on experience writing and executing automated tests for Python applications using the pytest framework. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.