Information technology internship jobs in Lakeland, FL - 551 jobs

Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SCITRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Introduction for Northrop Grumman Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued. Start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. Introduction for Mission Systems At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as an Information Systems Administration Generalist based out of Tampa, Florida . Please Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site. What You'll Get to Do Responsibilities Coordinate and perform hardware integration, relocation, and periodic maintenance in Department of Defense (DoD) and DoD accredited Government and contractor facilities Frequent collaboration with internal company and external contacts Develop solutions to a variety of problems of moderate scope and complexity Work under general supervision Basic Qualifications Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of experience; OR an Associate's Degree with 4 years of experience; OR a High School Diploma (or equivalent) with 6 years of IT experience is required. US Citizenship Active Top Secret / SCI security clearance to be considered. TS/SCI clearance must be in place by the start date and must stay in place through employment. Must possess a current DoD 8570 Certification for IAT Level II or higher prior to start date (example: Security+ CE) Must be able to work standing and lift 50lbs Preferred Qualifications Understanding of and be able to manage the lifecycle management principles for a secure computer network's hardware and software requirement. This will include: Managing the tracking of basic hardware maintenance schedules for a complex distributed network architecture Must be knowledgeable of the complexities of dealing with both software & hardware license and warranty issues. This includes cost evaluations and variations Moderate understanding of computer networks and the OSI model. A firm understanding of layer 1 for the purposes of connectivity and troubleshooting is essential Experience with Cisco network equipment (Cisco certifications a plus) Experience deploying computer equipment in non-familiar workspaces General knowledge of supply chain and product integrity concepts Experience with IT procurement issues and supply chain integrity Experience in shipping and receiving equipment and the use of DD1149 form Primary Level Salary Range: $70,200.00 - $105,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Description GENERAL DESCRIPTION This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg. The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to information technology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services. Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree. REQUIRED QUALIFICATIONS The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience. Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred Professional, with good oral and written communication skills; strong computer skills Effective communication, leadership, and time management skills Demonstrated consistency in values, principles, and work ethic Interest and familiarity with technology, business operations, and strategy Excellent organizational skills, with ability to pull projects over the finish line Ability to lift and move up to 15 pounds Ability to sit for prolonged periods of time. Ability to stand, walk, bend, or reach as necessary for job tasks. Ability to use hands/fingers for typing, writing, or handling materials. COMPANY DESCRIPTION 360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: * Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. * Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. * Efficient troubleshooting and successful resolution of technical support issues. * Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. * Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. * Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. * Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. * Develop and maintain an up to date, deep working knowledge of our product and service. * Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? * 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. * Experience working with Enterprise clients across multiple time-zones. * Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. * Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. * Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. * Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. * Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. * Detail oriented with excellent problem solving and analytical skills. * Must demonstrate a positive attitude to work, great energy, and effort. * Must be adaptable, focussed, accountable and helpful. * Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? * Specific experience using Service Now or equivalent software to manage communication with clients. * Specific experience using JIRA to manage technical escalations to internal teams. * Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

Job DescriptionOverview: WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Responsibilities: Provide quick and effective assistance with information technology systems Listen attentively to customers' questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent WiredPeople with professionalism and integrity while helping to advance our company mission Respond to tech inquiries via email, through online chats, over the phone, or in person Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Qualifications and Experience Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR NJGvjXYdDK

WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Responsibilities: Provide quick and effective assistance with information technology systems Listen attentively to customers' questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent WiredPeople with professionalism and integrity while helping to advance our company mission Respond to tech inquiries via email, through online chats, over the phone, or in person Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Qualifications and Experience Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At the heart of Treatt, the IT function enables streamlined operations, data-driven decision making and drives innovation through smart and secure technology. As a global team, we Support end users and devices - providing fast, reliable support keeping teams productive and connected Build and maintain core infrastructure - from networks and servers to cloud platforms - supporting every part of the business Manage compliance and embed cybersecurity at every level - safeguarding systems, information, accessibility and intellectual property Drive software and systems development - creating tools and applications that improve business operations, enhance customer experience, and support decision-making Duties & Responsibilities: Working in close collaboration with other IT team members to provide seamless service delivery and share knowledge and best practices through: IT Support: Respond to service desk requests promptly and efficiently, providing IT support to resolve technical issues and answer IT related queries. Service Request and Incident Management: Log, track, and manage incidents and service requests using our IT service management system, ensuring timely resolution and communication with end-users. Diagnose and troubleshoot hardware and software issues, escalating more complex problems to higher-level support teams as necessary. Maintain accurate records of incidents, service requests, and resolutions, contributing to the IT procedures, troubleshooting guides and knowledge base. System Maintenance: Assist with routine maintenance tasks, such as software updates and hardware replacements. Hardware and Software Installation: Preparing, Installing, configuring, and updating hardware systems and software applications. Networking: Managing, supporting, and maintaining network infrastructure (including server and networking) Security: Managing, supporting, and maintaining the security of IT systems (including Firewalls and other network security products) User Training: Training users on new software and hardware and providing guidance on best practices. Project Management: Deliver appropriate IT projects, leveraging project management methodologies and principles Education & Training: Education: A High School Diploma is essential. A bachelor's degree in information technology, Computer Science, or a related field is preferred but not essential. CompTIA A+ and/or ITIL Foundation certification is desirable Project management certification(s) are not essential to the role, but a desire to develop and grow towards project management responsibilities is preferred. Knowledge & Experience: Experience: A minimum of 3 years previous experience in an IT Support role, particularly in a service desk environment, is highly desirable. Technical Skills: Proficiency in troubleshooting hardware and software issues, knowledge of IT service management tools, and familiarity with common operating systems and applications. Project Management: Experience of project methodologies would be preferable but is not immediately essential to the role Working Conditions: Environment: Be aware of the potential exposure to hazardous Chemicals when working in the Production and Lab environment - typical spacious room, desks close together.Shop floor exposure, including some time inside and outside production or workshops environments

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma Successful candidates joining our TEAM will be eligible for: Outstanding Benefits with a 403(B) match for full and part-time employees. Retirement Savings plan. Paid Time Off plan. Education Assistance programs; Tuition reimbursement, Student Loan repayment program, and Preferred Education Program. Maternity leave; 4 weeks yearly. Among many other benefit programs. Benefits do kick in from day one! ORLANDO HEALTH - BENEFITS & PERKS: Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Position Summary The Telecommunications Operator processes high call volumes for both patient and internal departments. Activities include outstanding customer service, moderate typing skills, ability to process codes and trauma calls quickly, processing Engineering and Clinical Engineering work requests and paging the necessary technicians. Essential Functions Answers and processes a high volume of calls accurately, professionally and with a positive attitude. Processes codes and trauma calls quickly and accurately. Monitors various alarm systems in the work area to quickly and efficiently notify appropriate personnel when an active alarm is received. Transfers callers to correct room, department or individual with a warm handoff. Operated specialized computer systems/consoles to facilitate the rapid processing of messages, work orders and services requests. Ability to read, interpret and follow processes, policies and procedures and other related documents. Dispatches appropriate personnel by radio or paging system. Delivers appropriate pages to physicians, on-call personnel and other Orlando Health employees as needed. Familiar with HICS and able to function during emergency situations. Initiates overhead pages accurately and professionally. Maintains flexibility in work schedule in order to meet the needs of the departments 24/7 operations, including weekend and night shifts. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Maintains current schedules of on-call personnel as appropriate. Meets all Orlando Health mandatory and developmental requirements. Assumes responsibility for professional growth and development and continuing education. Education/Training High School graduate or equivalent. Licensure/Certification None. Experience Call Center, customer service experience preferred.

Job Description Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day. Job Posted by ApplicantPro

Job DescriptionBenefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities We are seeking a knowledgeable IT Technician to join our team. This is part-time work on a as-needed-basis. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, and equipment are operating at peak performance. This position will require you to provide computer support around the Tampa/Saint Petersburg area. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up customer workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security

Information Technology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. We are seeking a motivated and organized IT Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for providing comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The job consists of assisting with both the following tasks and any other IT issues that arise: ï‚· Must be willing to travel. ï‚· Responsible to follow the principle of GMP to the best of their ability at all times. ï‚· Responsible for support and execution of installation, configuration, maintenance, and support of local users computer, printer and software ï‚· Monitors network and server performance. ï‚· Identifies, troubleshoots, and resolves technical problems in order to maintain reliable user interface. ï‚· Where necessary, refers problems to vendor and supplier support services. ï‚· User support and issue management by phone, email, and Service Desk ticket system. ï‚· Collaboration with senior technical staff and customers to perform PC, laptop, server and other assessment services. ï‚· Perform physical labor on an as-needed basis to move and install PC's, printers, servers, and other technology and facility assets. ï‚· Planning and execution of Windows OS and desktop application user training.

About the Role We are seeking a Clinical IT Productivity Specialist to serve as a dedicated technology partner to a high-performing surgeon. This unique role blends healthcare IT expertise with hands-on clinical workflow support. You'll shadow the surgeon throughout their daily schedule-both in clinic and surgical settings-identifying opportunities to boost efficiency, streamline system usage, and implement artificial intelligence tools that reduce administrative burden. You will report directly to the IT Director and the assigned surgeon, providing real-time support and innovation at the point of care. Daily travel is required throughout the Tampa Bay area, with coverage extending as far north as Odessa and east to Wesley Chapel. ⸻ What You'll Do • Optimize Productivity: Shadow the surgeon to observe clinical workflows, identify inefficiencies, and recommend improvements. • Leverage Technology: Research, test, and implement AI-driven tools and system optimizations to reduce redundant tasks and improve documentation, order entry, and imaging review. • Provide On-the-Spot Support: Act as the surgeon's direct IT partner, ensuring rapid troubleshooting and immediate resolution of technical barriers. • Enhance EHR & Systems Use: Configure templates, shortcuts, and customizations within the EHR (eClinicalWorks preferred), PACS, and dictation systems. • Track Impact: Measure and report time saved, throughput improvements, and overall productivity gains. • Be a Bridge: Serve as the frontline liaison between clinical practice and the IT department, ensuring technology works for clinicians-not against them. ⸻ What We're Looking For • Education: Bachelor's degree in Information Technology, Healthcare Informatics, or related field (or equivalent experience). • Experience: • 3-5 years of healthcare IT support or informatics experience. • Experience supporting physicians and clinical workflows required. • Orthopedic or surgical environment exposure strongly preferred. • Hands-on experience with AI tools, dictation software, or automation systems is a big plus. • Skills: • Strong communication and interpersonal skills; comfortable working side-by-side with physicians in high-pressure settings. • Analytical mindset with the ability to spot inefficiencies and design practical solutions. • Proficiency with EHRs (eClinicalWorks strongly preferred), PACS/imaging, and Microsoft/Office 365 productivity tools. • Comfort with observing surgeries and working in a clinical environment. • Ability to travel daily across multiple sites in the Tampa Bay area. ⸻ Why Join Us? This is not a back-office IT role-it's frontline, hands-on, and highly visible. You'll have a direct impact on physician productivity, patient care, and the adoption of cutting-edge technology. You'll also gain a rare opportunity to partner closely with both clinical and executive leadership, making this an excellent career growth path toward clinical informatics leadership.

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: We are team players, collectively working towards a common goal. We work each day with a growth mindset focused on the success of our coworkers, clients, and the company. We do the right thing with an honest and transparent approach that always puts our clients first. We take ownership of our work, always seeing it through to completion. If this opportunity excites you, we invite you to continue reading! We are looking for a Remote Help Desk Technician who is a results-oriented professional dedicated to client satisfaction and skilled in resolving technical issues. As a Remote Help Desk Technician, you will leverage your expertise in desktop operating systems and commitment to providing outstanding service to support our clients. Your daily responsibilities will include troubleshooting Windows 10 / 11 and MacOS, working with Office 365, and managing user accounts in Active Directory. Excellent communication skills are crucial, as you will often be translating technical concepts to non-technical users. If you're motivated to help end users resolve their technology challenges while expanding your own knowledge in the process, this position is for you. Here's what you'll be doing: You'll provide remote desktop and laptop support, addressing break/fix issues, application installations, and configuration of user settings. You'll also be involved in the security side of things, where you'll be tasked with investigating and remediating malware alerts and helping users enroll in MFA. You'll diligently document, track, and escalate tickets through our ticketing system and keep our documentation platform current. You'll collaborate with a talented team to deliver exceptional service to our clients, all from the comfort of your remote workspace. This position is classified as hybrid, as you will mainly work from home. However, there will be periodic visits to client sites and attendance in the office when it's necessary to collect shipments or equipment. The working hours for this position will be from 8:30 AM to 5 PM EST. Requirements Minimum of 2 years of professional IT support experience Must reside in the Tampa, FL area for onsite client support Preferred experience in an MSP/MSSP environment Working knowledge of Windows 10, Windows 11, and mac OS Proficiency with Microsoft 365 applications Familiarity with Office 365 cloud services (preferred) Knowledge of Azure and/or AWS (a plus) Strong time‑management skills and the ability to prioritize effectively Excellent verbal and written communication skills A+ and/or Network+ certifications (preferred) Experience using a ticketing system; Autotask experience is a significant advantage Ability to lift and carry up to 50 pounds Reliable internet connection and a quiet workspace for remote support Valid driver's license for onsite visits and equipment pickup Benefits At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer: 💰 Competitive salary: $25 - $30/hour 🎯 Quarterly bonus eligibility to reward performance 🏥 Comprehensive coverage: 90% of medical, dental, and vision insurance expenses paid 📈 401(k) plan with 4% company matching and immediate vesting 🎉 Generous time off: 8 paid holidays + 17 PTO days in your first year 📚 Educational reimbursement for certification tests and access to company-supplied training resources 📱 Monthly cell phone stipend to support your connectivity needs 🤝 Team culture: Fun events and opportunities to connect with colleagues