Information technology internship jobs in Largo, FL - 560 jobs
All
Information Technology Internship
Technical Support Specialist
Computer Technician
Information Technology Specialist
Information Technology Technician
Information Technology/Support Technician
Information Technology Professional
Junior Systems Administrator
Information Technology Administrator
Help Desk Specialist
Computer Engineer
Computer System Technician
Information Systems Technician
Software Engineering Internship
Technical Support Technician
Computer Field Tech Position-Tampa FL
BC Tech Pro 4.2
Information technology internship job in Tampa, FL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Looking for a job?
Let Zippia find it for you.
Technical Support Specialist
Data Age 3.8
Information technology internship job in Clearwater, FL
Data Age Business Systems, Inc. is the pre-eminent industry leader in financial transaction software in the nation. This is a great opportunity with an established, highly successful Software Company with a success track record spanning 30 years! Data Age offers the industry's leading product and service within the Collateral Loan and Money Services Business industry with over 3,000 clients via their flagship product PawnMaster. This position will be based at the corporate office in Clearwater, FL.
Summary:
The Technical Support team member will be responsible for technical phone support for end users by performing the duties listed below.
Duties and Responsibilities:
Responsible for software application technical and phone support, basic computer hardware and Microsoft Windows Operating Systems, as well as networking essentials.
Maintains strong technical support communications and works directly with customers on a regular basis.
Responsible for maintaining highest level of customer service at all times with clients.
Responsible and accountable for proper problem resolution and follow up.
Documents and tracks IT communication problems to ensure timely and complete resolution.
Conduct follow-up calls to clients when necessary.
$50k-81k yearly est. 60d+ ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Information technology internship job in Saint Petersburg, FL
Working Title: Internship Salary: To Be Determined by the Agency InformationTechnologyInternship State of Florida Opportunities are located throughout FloridaInternship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of InformationTechnology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 56d ago
Associate Technical Support Analyst
Reliaquest 3.5
Information technology internship job in Tampa, FL
Why it's worth it:
Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity.
The everyday hustle:
Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform.
Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product.
Efficient troubleshooting and successful resolution of technical support issues.
Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions.
Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies.
Communicate with clients to gather evidence necessary for successful digital content and domain takedowns.
Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency.
Develop and maintain an up to date, deep working knowledge of our product and service.
Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal.
Do you have what it takes?
1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role.
Experience working with Enterprise clients across multiple time-zones.
Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply.
Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely.
Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns.
Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements.
Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work.
Detail oriented with excellent problem solving and analytical skills.
Must demonstrate a positive attitude to work, great energy, and effort.
Must be adaptable, focussed, accountable and helpful.
Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential.
What makes you uncommon?
Specific experience using Service Now or equivalent software to manage communication with clients.
Specific experience using JIRA to manage technical escalations to internal teams.
Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.
$52k-78k yearly est. Auto-Apply 40d ago
Information Technology Intern
IMG Academy 4.4
Information technology internship job in Bradenton, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
Position Summary:
The InformationTechnology Intern will have the opportunity to receive a broad exposure across the organization by rotating weekly through the IT Helpdesk, Administrative, and Engineering teams.
Position Responsibilities:
Support helpdesk operates for a physical location of our size, how there are different pockets of support from a school to hotel to business offices to sports facilities.
Work with physical safety systems and POS platforms.
Work with unique sports technology installations - we use a lot of the same systems pro sport teams use but for multiple different kinds of sports all in one spot.
Networking for a large campus and how we design and maintain.
Gain knowledge of a small footprint of physical infrastructure and how we pair on-prem with cloud/SaaS.
Knowledge, Skills and Abilities:
Studying anything in Business, MIS, Information Systems, or any science/ engineering
This will be an on-campus role in Bradenton, Florida.
Interest in sports and technology is a plus.
Background Requirements:
Requires a background check upon offer
Requires a drug test upon offer
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
******************
******************/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-43k yearly est. 36d ago
It Auditor / Security Assessor / Intern
360 Advanced Cybersecurity
Information technology internship job in Saint Petersburg, FL
GENERAL DESCRIPTION
This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg.
The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to informationtechnology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services.
Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree.
REQUIRED QUALIFICATIONS
The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience.
Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred
Professional, with good oral and written communication skills; strong computer skills
Effective communication, leadership, and time management skills
Demonstrated consistency in values, principles, and work ethic
Interest and familiarity with technology, business operations, and strategy
Excellent organizational skills, with ability to pull projects over the finish line
Ability to lift and move up to 15 pounds
Ability to sit for prolonged periods of time.
Ability to stand, walk, bend, or reach as necessary for job tasks.
Ability to use hands/fingers for typing, writing, or handling materials.
COMPANY DESCRIPTION
360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.
$28k-43k yearly est. 60d+ ago
Internal IT Auditing Intern - Summer 2026
Elevance Health
Information technology internship job in Tampa, FL
Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity).
This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity.
How you will make an impact:
* Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession.
* Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience.
* Assist with industry research and planning for IT audits that cover important and/or emerging technology risks.
* Learn and document technical processes using narratives and visuals.
* Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support.
* Contribute to and document planning and process walkthrough meetings.
* Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing.
* Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures.
Minimum Requirements:
* Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations.
* Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office.
* Currently enrolled in a program of study at an accredited college/university
Preferred Skills, Capabilities, and Experiences:
* Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred
* Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems)
* Comfortable in a fast-paced environment and a quick learner.
* Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.).
* Excellent Communication skills, both written and oral.
* Ability to apply problem-solving, analytical, and organizational skills.
* Ability to develop public speaking and presentation skills.
Job Level:
Non-Management Non-Exempt
Job Family:
ADM > Intern
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$28k-43k yearly est. 22d ago
Internal IT Auditing Intern - Summer 2026
Paragoncommunity
Information technology internship job in Tampa, FL
Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity).
This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity.
How you will make an impact:
Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession.
Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience.
Assist with industry research and planning for IT audits that cover important and/or emerging technology risks.
Learn and document technical processes using narratives and visuals.
Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support.
Contribute to and document planning and process walkthrough meetings.
Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing.
Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures.
Minimum Requirements:
Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations.
Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office.
Currently enrolled in a program of study at an accredited college/university
Preferred Skills, Capabilities, and Experiences:
Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred
Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems)
Comfortable in a fast-paced environment and a quick learner.
Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.).
Excellent Communication skills, both written and oral.
Ability to apply problem-solving, analytical, and organizational skills.
Ability to develop public speaking and presentation skills.
Job Level:
Non-Management Non-Exempt
Job Family:
ADM > Intern
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$28k-43k yearly est. Auto-Apply 23d ago
Tier 2 Help Desk
DEX Imaging 3.7
Information technology internship job in Tampa, FL
We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position uses exceptional customer service, time management, and troubleshooting skills.
Duties and Responsibilities
Professional, energetic, hardworking, self-starter.
Demonstrates strong customer service skills with attention to detail and accuracy.
Ability to diagnose and troubleshoot technical issues.
Provide support to customers on print driver installations, connectivity issues, and configuring shared folders.
Track, route, and redirect MFP IT related issues to appropriate resource.
Maintain a high degree of integrity and discretion with routine customer service related issues.
Experience and Qualifications
High School diploma required, technical school or 2 plus years of IT helpdesk experience
Strong customer service and troubleshooting skills.
Ability to communicate technical information, both verbal and written, to a wide range of end users.
Ability to work as a team with other technicians to accomplish tasks.
Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android).
Ability to diagnose and resolve basic technical issues
Proficient in Microsoft based operating systems with emphasis on Windows 7 and Windows 10.
Dex Benefits
After 90 days, accrue paid time off
After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
Paid holidays
After one-year anniversary, eligible for employee profit sharing plan
$33k-46k yearly est. Auto-Apply 6d ago
Information Technology
Vp 3.9
Information technology internship job in Tampa, FL
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$41k-74k yearly est. Auto-Apply 60d+ ago
IT Intern
Sun Hydraulics Corp 3.8
Information technology internship job in Sarasota, FL
Nature and Scope: Sun Hydraulics, LLC in Sarasota, FL has a paid InformationTechnologyinternship opportunities available for Summer 2026. The internship offers the opportunity to see not only how the different IT/Computer Science classes are applied in a manufacturing and engineering business but also an opportunity to learn how the business and IT interact and operates. Toward the end of the internship, we ask interns to give presentations suggesting improvements that they may have identified during the defined project.
Qualifications:
Hands on, self-motivated students from Computer Science and InformationTechnology related programs are encouraged to apply. Previous IT internship experience in a manufacturing environment is useful, but not necessary. Our preference is for students who have an interest in an IT career working in Florida.
Responsibilities:
* Assist in developing tools to help automate processes and reporting throughout the company
* Work with end users, as well as technical and functional team leads to accomplish the design, coding, testing, and implementation of new applications to satisfy business needs
* Assigned other tasks and projects as needed
The three-month, summer internship is the beginning step toward future employment at Sun Hydraulics after graduating from an engineering program.
$28k-39k yearly est. 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Tampa, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 9d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology internship job in Tampa, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-46k yearly est. 60d+ ago
Specialist III, Technical Support
Boar's Head Resort 4.3
Information technology internship job in Sarasota, FL
Hiring Company: Delicatessen Services Co., LLCOverview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment.Job Description:
Essential Duties and Responsibilities
Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers.
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool.
Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies.
Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company.
Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists.
Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System.
Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team.
Implements, Maintains, & Supports any future electronic or technical systems as may be required.
Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices.
Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc.
Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems.
Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications.
Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle.
Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc.
Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.
Education and Experience
High School Diploma Required;
Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred.
A+ Certification or equivalent
Network +
CCENT Certifications and/or equivalent
ITIL Foundations or Equivalent Certification a plus
Additional Responsibilities
Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership.
Work Environment
Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work.
Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications.
Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
Ability to work in high temperature areas (attic space) for prolonged periods.
Willing to travel if necessary for training & on-site systems support.
Willing to be included in the on-call support rotation.
This is a Work From Office position.
Location:Sarasota, FLTime Type:Full time Department:Management Information Systems
$40k-73k yearly est. Auto-Apply 13d ago
Information Technology
Veterans Prime, Inc.
Information technology internship job in Tampa, FL
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$32k-58k yearly est. Auto-Apply 60d+ ago
IT Technician
Next Perimeter
Information technology internship job in Tampa, FL
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
$32k-58k yearly est. 19d ago
Network / Low-Voltage IT Specialist
Granite Communications and Security LLC 4.7
Information technology internship job in Tampa, FL
Job Description
Department: Network Operations / Low-Voltage Systems Employment Type: Full-Time (In-Person Only) NOT A REMOTE position.
We are seeking a driven and technically skilled Network / Low-Voltage IT Specialist to support and enhance our growing portfolio of ISP networks, access control systems, CCTV deployments, and core network infrastructure.
This role supports everything from ISP network delivery, camera system deployments, and access control platforms, to switching, routing, server environments, and field troubleshooting across our client sites.
Depending on experience, this position can scale from IT Support Technician to Network Engineer or Systems Administrator within our low-voltage environment.
Core Responsibilities
Network & Infrastructure
Install, configure, and maintain network devices including Ubiquiti switches, Trendnet switches, MikroTik routers, and Aditum gateway routers used for ISP control and property-wide bandwidth management.
Support the deployment and maintenance of fiber, copper, and wireless network infrastructure across multi-building properties.
Administer and troubleshoot core services: TCP/IP, DNS, DHCP, VLANs, VPNs, routing/switching, QoS, and trunking.
Monitor system performance, availability, and site security across diverse environments.
Low-Voltage / Security Systems
Provide Tier 1-3 support for:
CCTV systems (Verkada, Axis, Ubiquiti UniFi Protect)
Access control platforms (Verkada AC series, Schlage ENGAGE/NDE/LE, 2N intercoms, and associated backend systems)
VoIP, ISP circuits, and site network backbones
Configure and troubleshoot POE devices, NVR alternatives, camera networks, door controllers, intercom systems, and multi-tenant network structures.
Systems Administration
Support Windows, Linux, and mac OS workstations and light server environments used for internal operations.
Assist in cloud and virtualization environments including AWS, Azure, VMware, and Hyper-V.
Implement and maintain endpoint protection, patching, backup solutions, and routine system updates.
Technical Support & Field Operations
Provide on-site and remote support for internal teams and clients, including structured cabling, device replacement, and network optimization.
Assist with the setup and onboarding of new equipment, systems, and user environments.
Maintain clear documentation of network configurations, access control IDs, VLAN maps, ISP assignments, and incident logs.
Support field teams during installs, troubleshooting, and commissioning.
Collaboration
Work directly with Project Managers, Field Technicians, and Engineering staff to ensure smooth handoffs, proper configurations, and best-in-class system performance.
Communicate clearly and professionally with clients, property managers, and general contractors.
Required Skills & Competencies
Technical Skills
Strong understanding of Networking Fundamentals:
TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing/switching.
Hands-on experience with:
Ubiquiti UniFi switching & Wi-Fi systems
Trendnet switches
MikroTik routers (ISP routing, firewall, queues)
Aditum managed ISP gateways
Fiber terminations, SFPs/SFP+, and power budgeting
Experience with CCTV and access control systems:
Verkada (cameras + access control)
Axis Communications
Schlage (NDE/LE/ENGAGE)
2N IP Intercoms
Ability to support structured cabling environments (Cat6, fiber, patching, rack builds).
Familiarity with cloud platforms (AWS/Azure) and virtualization (VMware/Hyper-V).
Strong understanding of cybersecurity basics: firewalls, encryption, segmentation, endpoint management.
Soft Skills
Exceptional problem-solving and analytical ability.
Strong communication and technical documentation skills.
Customer-focused mindset, especially during on-site field work.
Ability to prioritize and manage multiple tasks in fast-paced environments.
Team-oriented approach with adaptability to field and office workflows.
Recommended Certifications
(Not required but strongly preferred)
CompTIA ITF+, A+, Network+
Cisco CCST Networking or Cybersecurity
Microsoft M365 Fundamentals or Windows Client
Any vendor-specific certs (Ubiquiti UEWA, Axis, Verkada Command training, MikroTik MTCNA) are a plus.
Education & Experience
Associate's or Bachelor's degree in IT, Networking, Cybersecurity, or related field - or equivalent hands-on experience.
2-7 years of experience in IT support, networking, or low-voltage systems integration.
Pay: $75,000 to $85,000 DOE
Benefits:
Health insurance
Dental Insurance
Vision Insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Work Location: In person (No Remote work)
$75k-85k yearly 10d ago
Clinical IT Productivity Specialist
Fastmd Medical Group
Information technology internship job in Tampa, FL
About the Role We are seeking a Clinical IT Productivity Specialist to serve as a dedicated technology partner to a high-performing surgeon. This unique role blends healthcare IT expertise with hands-on clinical workflow support. You'll shadow the surgeon throughout their daily schedule-both in clinic and surgical settings-identifying opportunities to boost efficiency, streamline system usage, and implement artificial intelligence tools that reduce administrative burden.
You will report directly to the IT Director and the assigned surgeon, providing real-time support and innovation at the point of care. Daily travel is required throughout the Tampa Bay area, with coverage extending as far north as Odessa and east to Wesley Chapel.
⸻
What You'll Do
• Optimize Productivity: Shadow the surgeon to observe clinical workflows, identify inefficiencies, and recommend improvements.
• Leverage Technology: Research, test, and implement AI-driven tools and system optimizations to reduce redundant tasks and improve documentation, order entry, and imaging review.
• Provide On-the-Spot Support: Act as the surgeon's direct IT partner, ensuring rapid troubleshooting and immediate resolution of technical barriers.
• Enhance EHR & Systems Use: Configure templates, shortcuts, and customizations within the EHR (eClinicalWorks preferred), PACS, and dictation systems.
• Track Impact: Measure and report time saved, throughput improvements, and overall productivity gains.
• Be a Bridge: Serve as the frontline liaison between clinical practice and the IT department, ensuring technology works for clinicians-not against them.
⸻
What We're Looking For
• Education: Bachelor's degree in InformationTechnology, Healthcare Informatics, or related field (or equivalent experience).
• Experience:
• 3-5 years of healthcare IT support or informatics experience.
• Experience supporting physicians and clinical workflows required.
• Orthopedic or surgical environment exposure strongly preferred.
• Hands-on experience with AI tools, dictation software, or automation systems is a big plus.
• Skills:
• Strong communication and interpersonal skills; comfortable working side-by-side with physicians in high-pressure settings.
• Analytical mindset with the ability to spot inefficiencies and design practical solutions.
• Proficiency with EHRs (eClinicalWorks strongly preferred), PACS/imaging, and Microsoft/Office 365 productivity tools.
• Comfort with observing surgeries and working in a clinical environment.
• Ability to travel daily across multiple sites in the Tampa Bay area.
⸻
Why Join Us?
This is not a back-office IT role-it's frontline, hands-on, and highly visible. You'll have a direct impact on physician productivity, patient care, and the adoption of cutting-edge technology. You'll also gain a rare opportunity to partner closely with both clinical and executive leadership, making this an excellent career growth path toward clinical informatics leadership.
$56k-85k yearly est. 60d+ ago
Helpdesk Technician - Tampa, FL ONLY
Fusiontek
Information technology internship job in Tampa, FL
FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007.
We're also rapidly growing and are looking for top-tier candidates who share our four core values:
We are team players, collectively working towards a common goal.
We work each day with a growth mindset focused on the success of our coworkers, clients, and the company.
We do the right thing with an honest and transparent approach that always puts our clients first.
We take ownership of our work, always seeing it through to completion.
If this opportunity excites you, we invite you to continue reading! We are looking for a Remote Help Desk Technician who is a results-oriented professional dedicated to client satisfaction and skilled in resolving technical issues.
As a Remote Help Desk Technician, you will leverage your expertise in desktop operating systems and commitment to providing outstanding service to support our clients. Your daily responsibilities will include troubleshooting Windows 10 / 11 and MacOS, working with Office 365, and managing user accounts in Active Directory. Excellent communication skills are crucial, as you will often be translating technical concepts to non-technical users.
If you're motivated to help end users resolve their technology challenges while expanding your own knowledge in the process, this position is for you.
Here's what you'll be doing:
You'll provide remote desktop and laptop support, addressing break/fix issues, application installations, and configuration of user settings. You'll also be involved in the security side of things, where you'll be tasked with investigating and remediating malware alerts and helping users enroll in MFA.
You'll diligently document, track, and escalate tickets through our ticketing system and keep our documentation platform current.
You'll collaborate with a talented team to deliver exceptional service to our clients, all from the comfort of your remote workspace.
This position is classified as hybrid, as you will mainly work from home. However, there will be periodic visits to client sites and attendance in the office when it's necessary to collect shipments or equipment.
The working hours for this position will be from 8:30 AM to 5 PM EST.
Requirements
Minimum of 2 years of professional IT support experience
Must reside in the Tampa, FL area for onsite client support
Preferred experience in an MSP/MSSP environment
Working knowledge of Windows 10, Windows 11, and mac OS
Proficiency with Microsoft 365 applications
Familiarity with Office 365 cloud services (preferred)
Knowledge of Azure and/or AWS (a plus)
Strong time‑management skills and the ability to prioritize effectively
Excellent verbal and written communication skills
A+ and/or Network+ certifications (preferred)
Experience using a ticketing system; Autotask experience is a significant advantage
Ability to lift and carry up to 50 pounds
Reliable internet connection and a quiet workspace for remote support
Valid driver's license for onsite visits and equipment pickup
Benefits
At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer:
💰 Competitive salary: $25 - $30/hour
🎯 Quarterly bonus eligibility to reward performance
🏥 Comprehensive coverage: 90% of medical, dental, and vision insurance expenses paid
📈 401(k) plan with 4% company matching and immediate vesting
🎉 Generous time off: 8 paid holidays + 17 PTO days in your first year
📚 Educational reimbursement for certification tests and access to company-supplied training resources
📱 Monthly cell phone stipend to support your connectivity needs
🤝 Team culture: Fun events and opportunities to connect with colleagues
$25-30 hourly Auto-Apply 7d ago
L2 Technical Support Specialist
Timus
Information technology internship job in Tampa, FL
L2 Technical Support Specialist at Timus Networks Our How and Why:
In a world where technology constantly evolves, every organization and individual is driven by a core purpose. Despite the vast potential AI holds, its true intelligence remains largely untapped, confined by conventional strategies that fail to break through complexity. At Timus Networks, we commit to challenging the status quo, turning AI into Actual Intelligence to solve technology's biggest problems and redefine what's possible. We are on a mission to foster a safer digital ecosystem where businesses can stay productive and protected, wherever their employees might work from. Timus goes to market only through its MSP partners and strives for long-term partnerships for mutual growth. We partner with MSPs to protect their clients' networks and sensitive data with a network security platform built for the cloud-era, combining zero-trust secure remote access with an adaptive cloud firewall.
As an L2 Technical Support Specialist, you will play a critical role in ensuring our clients' success and satisfaction by providing advanced technical support and troubleshooting for our innovative network security platform. We are looking for someone who not only possesses exceptional technical skills but also lives our core values-Fearless Innovation, Dynamic Synergy, Relentless Excellence, Adaptive Mindset, and Living Life-every day.
Roles & Responsibilities
Provide First and Second-Level Technical Support: Assist MSP partners and end customers with both basic and advanced network security issues.
Troubleshoot and Resolve Issues: Address complex issues related to cloud-based and endpoint security products (mac OS, Windows, iOS, Android).
Respond to Support Requests: Manage support tickets, phone calls, Slack messages, and remote sessions.
Document Support Actions: Capture detailed issue information in the ticketing system and maintain comprehensive documentation of support actions and resolutions.
Identify and Escalate Issues: Identify and escalate complex issues to L3 support or appropriate teams.
Develop Knowledge Base Articles: Contribute to the development and updating of knowledge base articles and training materials.
Stay Current on Cybersecurity: Stay informed about the latest cybersecurity threats and best practices.
Track and Report KPIs: Monitor and report on key performance indicators (KPIs) related to support activities.
Adaptive Skills
Efficient Planning & Prioritization: Manages time effectively, prioritizing support tasks to ensure critical issues are addressed promptly.
Organized Execution & Calm Problem-Solving: Handles multiple support requests simultaneously, maintaining composure and delivering solutions under pressure.
Effective Communication & Stakeholder Engagement: Communicates clearly and effectively with MSP partners and internal teams, ensuring all stakeholders are informed and engaged.
Resource Management & Delegation: Utilizes available resources efficiently, delegating tasks as necessary to ensure successful support outcomes.
Informed Decision-Making & Commitment: Demonstrates a strong focus on resolving technical issues while maintaining commitment to high standards of service, with an entrepreneurial mindset and the ability to work in a startup environment.
Excellent Verbal and Written Communication Skills: Articulates technical concepts clearly and effectively, fostering strong relationships with stakeholders.
Qualifications
Minimum of 5 years of experience in technical support, with an emphasis on customer satisfaction and problem-solving.
Experience with network security solutions and cloud technologies.
Bachelor's degree in IT, Computer Science, or a related field.
Preferred Skills
Experience with virtualization technologies and cloud providers (AWS, GCP, Azure).
Experience with network protocols including FTP/SFTP, SMTP, and SNMP.
Knowledge base development and training creation experience.
Industry certifications (e.g., CompTIA Security+, CCNA, CISSP) are preferred.
Transform Your Career at Timus Networks
Embark on a transformative journey with Timus Networks, where our commitment to fostering a safer digital ecosystem drives us to redefine conventional technology solutions. At Timus Networks, you will have the opportunity to contribute to a network security platform that integrates zero-trust secure remote access with an adaptive cloud firewall. Our culture is defined by fearless innovation, dynamic synergy, relentless excellence, an adaptive mindset, and a balance between professional success and personal well-being. Join us to play a pivotal role in protecting businesses and enhancing productivity across diverse work environments.
Why Timus Networks is Your Next Chapter
At the core of Timus Networks are our values: “Fearless Innovation,” “Dynamic Synergy,” “Relentless Excellence,” “Adaptive Mindset,” and “Living Life.” These ideals are the foundation of our culture, influencing each endeavor and collaboration. If you're inspired to make a substantive impact, consider this your invitation to join a path of purpose and innovation.
Benefits at Timus Networks
Comprehensive Healthcare: Medical, Dental, and Vision plans for you and your family.
Life Insurance: Basic, Voluntary, and AD&D coverage for peace of mind.
Paid Time Off: Vacation, sick days, and public holidays to recharge and relax.
Professional Development: Continuous learning and growth opportunities.
401k
Equal Opportunity Employer
Timus Networks proudly fosters a diverse environment and is an equal opportunity employer. We celebrate diversity and strive for an inclusive workplace where all employees feel valued. We welcome applicants from all backgrounds without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$34k-57k yearly est. 47d ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Largo, FL?
The average information technology internship in Largo, FL earns between $23,000 and $52,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Largo, FL
$35,000
What are the biggest employers of Information Technology Interns in Largo, FL?
The biggest employers of Information Technology Interns in Largo, FL are: