Information technology internship jobs in Maine

6 month Contract-to-Hire - benefits available during contract and full benefits, PTO, 401k etc upon permanent employee conversion $30-38/hr W2 - paid weekly Onsite M-F in Houlton, ME 8am-5pm shift Required - Top 3: Customer facing - excellent soft skills Desktop Support skills (Microsoft/O365, PC's, Wise Terminals, very general) Managing client expectations and working with vendors Years' Experience/Degree Requirements/Certification: 2-5 years Duties Provide hands-on and remote end user support for an assigned territory via phone, email, and in person. Install and maintain hardware and software for desktops, laptops, servers, smartphones, printers, and conference room equipment on the network. Diagnose and troubleshoot hardware and software for desktops, laptops, servers, smartphones, printers, and conference room equipment on the network.

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

Top 3 Skills: Trouble Shooting with end users Customer Service Skills Microsoft Products In 2026, the Judicial Branch will be implementing its new case management system -- Maine eCourts -- to approximately 80% of court locations throughout the state of Maine. The ideal candidates will be providing comprehensive technical support during the statewide Maine eCourts implementations. Using written training materials and court knowledge bank resources, the CMS Technical Support Specialist will provide on-site support to clerks of court at multiple court locations, troubleshoot user difficulties, provide instruction, identify potential system functional limitations for the project management team, and analyze technical ability and training needs of users. The successful candidate will combine technical proficiency with keen interpersonal skills, demonstrating an ability to guide judicial staff through complex technological changes with patience, expertise, and professionalism. TRAVEL REQUIRED STATEWIDE. HOME BASE OF AUGUSTA AREA (MAINE) IS PREFFERED. Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Ability to work in a team environment. Strong communication skills; both written and spoken Investigate user problems, identify their source, determine possible solutions, test and implement solutions RELEASE SCHEDULE RELATED TO TRAVEL IN ATTACHMENTS REGION COUNTY(IES) COURT LOCATIONS Go-Live Date* 4 Kennebec and Somerset Augusta, Skowhegan, Waterville 2/2/26 1 York Biddeford 3/30 7&8 Aroostook, Hancock, Washington Calais, Caribou, Ellsworth, For Kent, Houlton, Machias, Presque Isle 6/1/26 2 Cumberland Bridgton, Portland 7/27/26 6 Know, Lincoln, Sagadahoc, Waldo Belfast, Rockland, West Bath, Wiscasset 9/28/26 5 Penobscot and Piscataquis Bangor, Dover-Foxcroft, Lincoln, Millinocket, Newport 12/7/26

Job Description In 2026, the Judicial Branch will be implementing its new case management system -- Maine eCourts -- to approximately 80% of court locations throughout the state of Maine. The ideal candidates will provide comprehensive technical support during the statewide Maine eCourts implementations. Using written training materials and court knowledge bank resources, the CMS Technical Support Specialist will provide on-site support to clerks of the court at multiple court locations, troubleshoot user difficulties, provide instruction, identify potential system functional limitations for the project management team, and analyze technical ability and training needs of users. The successful candidate will combine technical proficiency with keen interpersonal skills, demonstrating an ability to guide judicial staff through complex technological changes with patience, expertise, and professionalism. TRAVEL REQUIRED STATEWIDE. HOME BASE OF AUGUSTA AREA (MAINE) IS PREFFERED. Only candidates living within an hour commute of Augusta will be considered. What you'll be doing: Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Investigate user problems, identify their source, determine possible solutions, test and implement solutions What we're looking for: Experience in a similar role, supporting end-users and Miscrosoft products Strong trouble shooting and customer service skills Ability to effectively work in a team environment Strong communication skills; both written and spoken

Job DescriptionDescription: IT Intern - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Internship Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to develop practical skills in system administration, incident response, and cybersecurity. Under the guidance of experienced IT professionals, you will help keep users productive, systems secure, and infrastructure running reliably across our locations. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Install and configure laptops, desktops, operating systems, productivity applications, and peripherals in accordance with company standards and security baselines Accounts and Access Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. What You Bring Currently pursuing an associate's or bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent technical training. Foundational understanding of: Computer and operating system fundamentals and. computer networking concepts and protocols (e.g., TCP/IP, DHCP, VLANs, VPN basics). Ability troubleshoot common hardware and software issues methodically. Strong customer service mindset and patience when supporting non-technical users. Ability to prioritize and manage multiple tickets or tasks at once. High attention to detail and care in following documented procedures and security requirements. Commitment to handling sensitive information discreetly and professionally.. Nice-to-Have Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements: MUST BE A US CITIZEN

IT Intern - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Internship Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to develop practical skills in system administration, incident response, and cybersecurity. Under the guidance of experienced IT professionals, you will help keep users productive, systems secure, and infrastructure running reliably across our locations. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Install and configure laptops, desktops, operating systems, productivity applications, and peripherals in accordance with company standards and security baselines Accounts and Access Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. What You Bring Currently pursuing an associate's or bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent technical training. Foundational understanding of: Computer and operating system fundamentals and. computer networking concepts and protocols (e.g., TCP/IP, DHCP, VLANs, VPN basics). Ability troubleshoot common hardware and software issues methodically. Strong customer service mindset and patience when supporting non-technical users. Ability to prioritize and manage multiple tickets or tasks at once. High attention to detail and care in following documented procedures and security requirements. Commitment to handling sensitive information discreetly and professionally.. Nice-to-Have Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements MUST BE A US CITIZEN Salary Description Hourly

Apply IT Specialist (APPSW) Department of Defense Defense Finance and Accounting Service Information & Technology Directorate, Payroll Services, ZTB Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary * Who may apply: See Hiring Path * Applicants on Cleveland list may be placed in Bratenahl. * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING * Upon entering the position, you will be required to complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc * This job announcement uses USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Summary * Who may apply: See Hiring Path * Applicants on Cleveland list may be placed in Bratenahl. * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING * Upon entering the position, you will be required to complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc * This job announcement uses USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Overview Help Accepting applications Open & closing dates 12/15/2025 to 12/29/2025 Salary $47,547 to - $131,826 per year View Pay Tables: ******************************************************************* Pay scale & grade GS 5 - 12 Locations many vacancies in the following locations: Indianapolis, IN Limestone, ME Rome, NY Cleveland, OH Show morefewer locations (3) Whitehall, OH Texarkana, TX Alexandria, VA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Temporary promotion - Not to Exceed 1 year Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-ML-12848501-26 Control number 852361500 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency This announcement is open to current, permanent DFAS employees in the competitive service and current DFAS VRA employees and eligible DoD PPP Military Spouse preference applicants. Duties Help * This position is in a COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) programming language training cadre. * Selected applicants will initially spend approximately 6 months learning COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) and related software development disciplines. Then 6 months on the job practical experience. * Additional disciplines may include, but are not limited to, Job Control Language (JCL), Customer Information Control System (CICS), IBM DbB2, Integrated Data Management System (IDMS), Agile, DevSecOps (Development, Security, Operations). * Supports a team of software engineers engaged in program analysis, design, development, testing, implementation, and documentation for major accounting and finance systems. * Duties will be developmental in nature when the position is filled below the full performance level. Requirements Help Conditions of employment * Must be a U.S Citizen or National * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * Registered for Selective Service (males born after 12-31-1959) * Suitable for Federal employment * Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service. * Time in Grade Requirement - see the Qualifications field below for more details. * In accordance with the DoD 8140 policy series, the position may be subject to completing Foundational Qualifications within 9 months and completing Residential Qualification requirements within 12 months. * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING * ADDITIONALLY, upon entering the position, you will be required to successfully complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc Qualifications ESSAY SELECTION REQUIREMENT: * In addition to OPM qualifications stated below, management requests submission of an essay, approximately 500 words long, highlighting your information technology background and experience. * Essay content should include: Why are you interested in participating in this COBOL training program and how do you think it would help DFAS achieve its mission 'to be a valued partner in financial management by delivering first class services and products'? * You MUST submit this essay in order to be selected. * Essays should be submitted as an additional attachment in your application package, at the time of application. FOR ENTRY AT GS-05 THROUGH GS-11 Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague * Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs * Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience * Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions IN ADDITION TO THE BASIC REQUIREMENTS LISTED ABOVE for GS-05, 07, 09, 11: For Entry at GS-05 Level: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-04), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Performing routine tasks involving basic information system work, such as making minor adjustments or examining system parts. With guidance, planning the steps needed to finish tasks. For Entry at GS-07 Level: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-05), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Carrying out assignments consisting of tasks, such as minor modifications to parts of an information system; analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment. For Entry at GS-09 Level: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-07), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Carrying out assignments consisting of tasks, such as minor modifications to parts of an information system; analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For Entry at GS-11 Level: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-09), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Accomplishment of computer project assignments that required a range of techniques such as developing modifications to parts of an information system; planning the sequence of actions necessary to accomplish the assignment; adaptation of guidelines or precedents to the needs of the assignment. FOR ENTRY AT GS-12 Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards * Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs * Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience * Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions IN ADDITION TO THE BASIC REQUIREMENTS LISTED ABOVE for GS-12: For Entry at GS-12 Level: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-11), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Accomplishment of computer project assignments that required a range of techniques; conducting analyses and recommending resolutions of issues; identifying and defining business or technical requirements applied to the design, development, implementation, integration, configuration, testing, and support of software or information systems. Position is developmental. Selections may be made at the GS-05, GS-07, GS-09, GS-11, GS-12 grade levels. Once eligibility and qualification requirements are met, selectees will be eligible for promotion at management discretion to the GS-07, GS-09, GS-11, GS-12 grade levels without further competition. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 calendar days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement. Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Time-in-Grade for GS-05: Is not required at GS-05. Time-in-Grade for GS-07: Applicant must have served 52 weeks as a GS-05 or higher grade in Federal Service. Time-in-Grade for GS-09: Applicant must have served 52 weeks as a GS-07 or higher grade in Federal Service. Time-in-Grade for GS-11: Applicant must have served 52 weeks as a GS-09 or higher grade in Federal Service. Time-in-Grade for GS-12: Applicant must have served 52 weeks as a GS-11 or higher grade in Federal Service. The effective date of your SF-50 must reflect you will meet the 52-week time in grade requirement within 30 calendar days of the announcement closing. Education Substitution of Education for Experience: For Entry at the GS-05: Bachelor's Degree or higher in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. For Entry at the GS-07: One year of graduate education in computer science, engineering, info science, info systems management, mathematics, operations research, statistics, or tech management; or a bachelor's degree with superior academic achievement (S.A.A) that provided a minimum 24 semester hours in one or more of the fields above and required the development or adaptation of applications, systems or networks, may be substituted to meet the specialized experience requirement. S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. For Entry at the GS-09: Qualifying Master's degree or equivalent graduate degree or 2 full years of graduate education leading to a Master's degree or equivalent graduate degree in computer science, engineering, info science, info systems management, mathematics, operations research, statistics, or tech management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above & required the development or adaptation of applications, systems or networks. For Entry at the GS-11: Ph.D. or equivalent doctoral degree or 3 full years of graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, info science, info systems management, mathematics, operations research, statistics, or tech management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above & required the development or adaptation of applications, systems or networks. For Entry at the GS-12: Education is not substitutable for specialized experience at the GS-12 grade level. Combination of education and experience is not applicable for this Job Series. YOU MUST SUBMIT TRANSCRIPTS IF YOU ARE SUBSITUTING EDUCATION FOR EXPERIENCE IN ORDER TO BE CONSIDERED. Additional information * For some positions, the temporary promotion may be made permanent without further competition, or, return to your former grade may be effected at anytime without adverse action procedures. * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING TO REMAIN IN THE POSITION. * Upon entering the position, you will be required to successfully complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc * This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. * For Reasonable Accommodation Requests, see the How You Will Be Evaluated section. * Moving expenses will not be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a 1 year during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest. * We may use this announcement to fill additional vacancies within 120 days of the closing date. * This position is Non Exempt at the GS-05, GS-07 and GS-09 levels and Exempt at the GS-11 and GS-12 levels from the Fair Labor Standards Act. * Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here. * The Security Designation varies dependent upon position and may require a secret clearance or higher. Employment requires a background investigation which may delay starting date. If selected and cannot obtain a favorable security determination within a reasonable period of time, the employment offer may be withdrawn. Individuals are required to obtain/maintain a favorable security determination to occupy a sensitive position as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Accountability * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents (including essay). 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/29/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. How to Apply Help The following link will help you determine if you meet the eligibility to apply for this position: *************************************************************************************** PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible. Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * Click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. * Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. * If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. * Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. * Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. * Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at **************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents (including essay). 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/29/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Geiger, a leader in promotional products, is seeking a Helpdesk Specialist I to join our IT Team. The ideal candidate will have a positive attitude, strong multi-tasking ability, and outstanding customer service skills. This role provides support to end-users locally and remotely for PC, Mac, server applications, and hardware. Responsibilities include interacting with network services, vendor partners, and/or application development teams to restore service and resolve core issues. The specialist may simulate or recreate user problems, recommend system modifications, and maintain current and emerging technical skills. Key Responsibilities: Provide helpdesk technical support and apply continuous improvement tools and concepts. Support desktop software, operating systems, and PC hardware for associates and sales partners. Deliver technical assistance via in-person, phone, email, and social media. Diagnose and resolve hardware/software issues; research user questions and advise on actions. Follow standard help desk procedures, log interactions, and escalate issues as needed. Prioritize urgent situations, track problems/requests, and document resolutions. Stay updated on system changes and perform technical research or consult with operations. Resolve user challenges including remote PC access and guidance. Assist with software configuration and installation. Address virus/spyware issues and create instructional guides. Perform other duties to ensure efficient technical support. Education & Experience: Equivalent to two years of specialized technical training in Information Technology. One year of relevant experience or a combination of education, experience, and training. Competencies & Skills: Comprehensive IT support for desktop software, operating systems, and PC hardware. Effective technical assistance across multiple communication channels. Efficient diagnosis and resolution of technical issues. Accurate guidance through research and adherence to help desk procedures. Staying current with system updates and assisting with software tasks. Physical, Mental & Environmental Requirements: Physical: Prolonged sitting, typing, and computer use; answering phones and emailing. Mental: Ability to concentrate, pay attention to detail, multitask, and manage time. Environmental: Indoor office setting; use of standard office equipment; interaction with team members and occasional customer contact. Certification: None required Supervisor Responsibilities: None Geiger is an Equal Opportunity / Affirmative Action Employer

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. Provide fast response times for customers Build positive relationships with customers Estimate and implement basic products to solve customers' problems Interact with the accounting department to describe value for the work performed Ensure customer data and networks are maintained with industry best practices Key Results Area #2: Being a Valuable Team Member Provide a good example of S. J. Rollins culture and values Be on time for work and scheduled meetings Participate in regular team and company meetings Take responsibility for personal and career development Take responsibility for the training and education of less experienced team members Entry Knowledge Willingness and proven ability to learn Reliable team member Strong verbal communication Skill Level No IT knowledge or experience required. All Technical Support Specialists will go through the SJR training program. Responsibilities (What You Do) Complete all customer appointments and service tickets/tasks assigned. Conduct repetitive IT tasks Perform PMMs (Preventative Monthly Maintenance) on an adhoc basis for. Assist team members on projects as assigned Communicate with the client and Technical Support Team Leader before and after every job Execute standard operating procedures for the following: VPN Configuration New User Setup Computer Prep Installing Software Phone Provisioning Expectations (How You Do It) Adhere to policies and procedures as outlined in the Employee Handbook Demonstrate reliability and punctuality Meet or exceed the billable hours per day expectations established at each performance review Exhibit a positive attitude and willingness to learn Display critical thinking, independence, and sound judgment in problem solving Manage time efficiently by requesting work from Technical Support Team Leaders, or self-assigning basic work from the ticket system Benefits: Health Care Dental Retirement Plan Profit Sharing

In 2026, the Judicial Branch will be implementing its new case management system -- Maine eCourts -- to approximately 80% of court locations throughout the state of Maine. The ideal candidates will provide comprehensive technical support during the statewide Maine eCourts implementations. Using written training materials and court knowledge bank resources, the CMS Technical Support Specialist will provide on-site support to clerks of the court at multiple court locations, troubleshoot user difficulties, provide instruction, identify potential system functional limitations for the project management team, and analyze technical ability and training needs of users. The successful candidate will combine technical proficiency with keen interpersonal skills, demonstrating an ability to guide judicial staff through complex technological changes with patience, expertise, and professionalism. TRAVEL REQUIRED STATEWIDE. HOME BASE OF AUGUSTA AREA (MAINE) IS PREFFERED. Only candidates living within an hour commute of Augusta will be considered. What you'll be doing: Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Investigate user problems, identify their source, determine possible solutions, test and implement solutions What we're looking for: Experience in a similar role, supporting end-users and Miscrosoft products Strong trouble shooting and customer service skills Ability to effectively work in a team environment Strong communication skills; both written and spoken

Apply IT Specialist (APPSW) Department of Defense Defense Finance and Accounting Service Information & Technology Directorate, Payroll Services, ZTB Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary * Who may apply: See Hiring Path * Applicants on Cleveland list may be placed in Bratenahl. * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING * Upon entering the position, you will be required to complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc * This job announcement uses USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Summary * Who may apply: See Hiring Path * Applicants on Cleveland list may be placed in Bratenahl. * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING * Upon entering the position, you will be required to complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc * This job announcement uses USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Overview Help Accepting applications Open & closing dates 12/15/2025 to 12/29/2025 Salary $47,547 to - $131,826 per year View Pay Tables: ******************************************************************* Pay scale & grade GS 5 - 12 Locations Many vacancies in the following locations: Indianapolis, IN Limestone, ME Rome, NY Cleveland, OH Show morefewer locations (3) Whitehall, OH Texarkana, TX Alexandria, VA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Temporary - Not to Exceed 1 Year Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-DHA-ML-12849397-26 Control number 852363400 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All US citizens. Duties Help * This position is in a COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) programming language training cadre. * Selected applicants will initially spend approximately 6 months learning COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) and related software development disciplines. Then 6 months on the job practical experience. * Additional disciplines may include, but are not limited to, Job Control Language (JCL), Customer Information Control System (CICS), IBM DbB2, Integrated Database Management System (IDMS), Agile, DevSecOps (Development, Security, Operations). * Supports a team of software engineers engaged in program analysis, design, development, testing, implementation, and documentation for major accounting and finance systems. * Duties will be developmental in nature when the position is filled below the full performance level. Requirements Help Conditions of employment * U.S. Citizenship or National * Background Investigation * Suitable for Federal Employment * Registered for Selective Service (if applicable) * In accordance with the DoD 8140 policy series, the position may be subject to completing Foundational Qualifications within 9 months and completing Residential Qualification requirements within 12 months. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING * ADDITIONALLY, upon entering the position, you will be required to successfully complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc Qualifications Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Combinations of education and experience may also be sufficient. ESSAY SELECTION REQUIREMENT: * In addition to OPM qualifications stated below, management requests submission of an essay, approximately 500 words long, highlighting your information technology background and experience. * Essay content should include: Why are you interested in participating in this COBOL training program and how do you think it would help DFAS achieve its mission 'to be a valued partner in financial management by delivering first class services and products'? * You MUST submit this essay in order to be selected. * Essays should be submitted as an additional attachment in your application package, at the time of application. FOR ENTRY AT THE GS-05 THROUGH GS-11 Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague * Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs * Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience * Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions IN ADDITION TO THE BASIC REQUIREMENTS LISTED ABOVE for the GS-05, 07, 09, 11: For Entry at the GS-05 Level: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-04), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Performing routine tasks involving basic information system work, such as making minor adjustments or examining system parts. With guidance, planning the steps needed to finish tasks. For Entry at the GS-07 Level:One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-05), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Carrying out assignments consisting of tasks, such as minor modifications to parts of an information system; analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment. For Entry at the GS-09 Level:One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-07), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Carrying out assignments consisting of tasks, such as minor modifications to parts of an information system; analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For Entry at the GS-11 Level:One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-09), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Accomplishment of computer project assignments that required a range of techniques such as developing modifications to parts of an information system; planning the sequence of actions necessary to accomplish the assignment; adaptation of guidelines or precedents to the needs of the assignment. FOR ENTRY AT THE GS-12 Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards * Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs * Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience * Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions IN ADDITION TO THE BASIC REQUIREMENTS LISTED ABOVE for the GS-12: For Entry at the GS-12 Level:One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade in the federal service (GS-11), which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Accomplishment of computer project assignments that required a range of techniques; conducting analyses and recommending resolutions of issues; identifying and defining business or technical requirements applied to the design, development, implementation, integration, configuration, testing, and support of software or information systems. This position is developmental and selections may be made at the GS-05, GS-07, GS-09, GS-11, GS-12 entry grade levels. Once eligibility and qualification requirements are met, selectees will be eligible for promotion at management discretion to the GS-07, GS-09, GS-11, GS-12 grade levels without further competition. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Education Substitution of Education for Experience: For Entry at the GS-05: Bachelor's Degree or higher in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. For Entry at the GS-07: One year of graduate education in computer science, engineering, info science, info systems management, mathematics, operations research, statistics, or tech management; or a bachelor's degree with superior academic achievement (S.A.A) that provided a minimum 24 semester hours in one or more of the fields above and required the development or adaptation of applications, systems or networks, may be substituted to meet the specialized experience requirement. S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. For Entry at the GS-09: Qualifying Master's degree or equivalent graduate degree or 2 full years of graduate education leading to a Master's degree or equivalent graduate degree in computer science, engineering, info science, info systems management, mathematics, operations research, statistics, or tech management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above & required the development or adaptation of applications, systems or networks. For Entry at the GS-11: Ph.D. or equivalent doctoral degree or 3 full years of graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, info science, info systems management, mathematics, operations research, statistics, or tech management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above & required the development or adaptation of applications, systems or networks .For Entry at the GS-12: Education is not substitutable for specialized experience at the GS-12 grade level. Combination of education and experience is not applicable for this Job Series. YOU MUST SUBMIT TRANSCRIPTS IF YOU ARE SUBSITUTING EDUCATION FOR EXPERIENCE IN ORDER TO BE CONSIDERED. Additional information * MUST SUCCESSFULLY COMPLETE COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) AGENCY LED TRAINING TO REMAIN IN THE POSITION. * Upon entering the position, you will be required to successfully complete DAU IBM COBOL Basics course at: ******************************************************* Content/ebb7c2c8-d4f1-5af7-8b06-72f641e893bc * This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. * For Reasonable Accommodation Requests, see the How You Will Be Evaluated section. * Telework availability will be based upon the mission requirements and supervisory determination. * This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA). * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a 1 year during which we'll evaluate if continued employment advances public interest. The evaluation considers: performance & conduct; needs & interests of agency; if continued employment advances agency goals; if continued employment advances efficiency of Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that continued employment advances public interest. * We may use this announcement to fill additional vacancies within 90 calendar days of the closing date. * Position is Non Exempt at the GS-05, GS-07, GS-09 and Exempt at the GS-11, GS-12 from the Fair Labor Standards Act. * Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. * PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * Males born after 12-31-59 must be registered or be exempt from Selective Service (see ******************** * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here). * The Security Designation varies dependent upon position and may require a secret clearance or higher. Employment requires a background investigation which may delay starting date. If selected and cannot obtain a favorable security determination within a reasonable period of time, the employment offer may be withdrawn. Individuals are required to obtain/maintain a favorable security determination to occupy a sensitive position as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. You can preview the Assessment Questionnaire here:******************************************************** Criminal History Inquiries - If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* (this call center group box will be the intake for complaints and will forward to appropriate POCs). Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents (including essay). 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) , or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help The following link will help you determine if you meet the eligibility to apply for this position: *************************************************************************************** PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible. Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * Click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. * Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. * If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. * Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. * Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. * Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at **************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents (including essay). 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) , or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Technical Support Specialist - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Full-time Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to work in Active Directory, tweaking and making Group Policies, utilizing Intune environment and other Microsoft online suites, along with working with firewalls, switches and wireless environments. You will be part of the backbone of supporting our information Technology to support our employees and DoD partners. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Manage Active Directory accounts, group policies, Exchange/Office 365 services, and endpoint security tools. Incident Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. Help teach Interns and set up the success of our next generation of information technologists. What You Bring Degree and 3+ years or 5+ years in IT technical support, system administration, or helpdesk environments. Strong troubleshooting skills across Windows 11, Windows Server, and Office 365. Experience with Active Directory, Group Policy, and identity management. Familiarity with networking fundamentals (TCP/IP, VLAN, DHCP, VPN). Knowledge of endpoint protection, patch management, and security best practices. Ability to prioritize tasks, work independently, and support multiple users/sites. Excellent communication skills for both technical and non-technical audiences. Nice-to-Have Experience supporting DoD or defense-industry IT environments, HIPAA, or other significant compliance. Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements Must be a US Citizen

Job DescriptionDescription: Technical Support Specialist - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Full-time Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to work in Active Directory, tweaking and making Group Policies, utilizing Intune environment and other Microsoft online suites, along with working with firewalls, switches and wireless environments. You will be part of the backbone of supporting our information Technology to support our employees and DoD partners. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Manage Active Directory accounts, group policies, Exchange/Office 365 services, and endpoint security tools. Incident Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. Help teach Interns and set up the success of our next generation of information technologists. What You Bring Degree and 3+ years or 5+ years in IT technical support, system administration, or helpdesk environments. Strong troubleshooting skills across Windows 11, Windows Server, and Office 365. Experience with Active Directory, Group Policy, and identity management. Familiarity with networking fundamentals (TCP/IP, VLAN, DHCP, VPN). Knowledge of endpoint protection, patch management, and security best practices. Ability to prioritize tasks, work independently, and support multiple users/sites. Excellent communication skills for both technical and non-technical audiences. Nice-to-Have Experience supporting DoD or defense-industry IT environments, HIPAA, or other significant compliance. Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements: Must be a US Citizen

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training