Information technology internship jobs in Maryland

Are you ready to grow your career at a values-driven, family first MSP? DTC is looking for their next Service Desk Technician. The Service Desk Technician will serve as the frontline for technical support, providing courteous and knowledgeable assistance to clients with a wide range of technical issues across workstations, networks, cloud platforms, and business applications. This is a hybrid role based in Sparks, MD. We'll Provide: Robust benefits package including PTO, 401k, healthcare, dental, and vision Salary range of $50-60k annually Hybrid work environment that supports work/life balance Opportunities for continued growth, learning, and creativity What You'll Do: Provide client support by responding to service requests and troubleshooting issues with workstations, operating systems, networks, Microsoft 365, and common business applications Maintain clear, professional communication to ensure clients feel supported throughout the entire issue-resolution process Manage incidents by logging and categorizing tickets, making timely initial contact, and escalating issues with thorough documentation when necessary Document troubleshooting steps and resolutions, and create or update internal knowledge base materials for recurring issues and evolving systems Monitor system alerts and collaborate with teammates and field technicians to resolve issues efficiently and support overall team success Skills You'll Need: 0-2 years of IT support or service desk experience Strong customer service and communication skills Basic knowledge of: Windows operating systems and Microsoft 365 suite Ability to participate in rotating 5-hour Saturday swing shifts Experience with ticketing systems and remote desktop tools is a plus Certifications: CompTIA A+, Network+, or equivalent certifications are preferred but not required Ready to apply? Quick apply with your resume OR Get a head start on the application process through our online portal here: *******************************************************************

🚀 IT Support Technician (On-Site) - White Marsh, MD 💼 Collaborative Culture •📈 Long-Term Growth Wilmot Modular is growing - and we're looking for a people-first, tech-savvy, customer-obsessed IT Support Technician who thrives in an on-site, fast-moving, teamwork-driven environment. If you love helping people, communicating clearly, solving problems, and being part of a company where everyone supports each other… this might be your perfect fit . 💙 🌟 Why You'll Love Working Here: Wilmot is a company with a strong reputation for integrity, teamwork, and innovation. Here, you're not “just IT” - you're a trusted partner who keeps the operation running and supports employees across every department. 💬 People-focused culture: you'll collaborate daily and build strong internal relationships 🤲 Everyone helps everyone: a place where supporting teammates is appreciated 📅 Long-term mindset: we want someone who's looking to grow with us for years 🚀 Innovation encouraged: bring your ideas, strategies, and process improvements 🖥️ What You'll Do (Day-to-Day): You'll be the go-to on-site IT resource supporting our White Marsh HQ: 🔧 Provide front-line support for desktops, laptops, printers & networking 👋 Support onboarding/offboarding (hardware setup, accounts, A/V support, etc.) 🌐 Troubleshoot internet, email, Microsoft 365, business apps & device issues 📦 Maintain IT asset inventory + assist with equipment moves & changes 🎥 Support A/V systems for meetings & events 📋 Assist Customer Service, Operations, Project Management & Sales 🔍 Follow compliance standards & uphold company core values 📌 Partner with leadership to manage priorities & workflows If you enjoy being hands-on, visible, and constantly interacting with people - you'll thrive here. 🙌 ✔️ What We're Looking For: We'd love to meet you if you're… ✨ Extremely communicative ✨ Personable, friendly, and helpful ✨ Happy to work fully on-site ✨ A natural problem-solver with strong follow-through ✨ Reliable, honest, organized & self-driven ✨ Comfortable crawling under desks, lifting up to 40 lbs & being physically active ✨ Interested in growing your IT career over time ✨ Open to working in a flexible, collaborative, family-like environment Technical Must-Haves: 1+ year of IT support experience (or equivalent demonstrated skills) Experience with Windows, basic networking & Microsoft 365 Strong troubleshooting abilities Comfortable assisting both technical & non-technical users Nice-to-Haves: Experience in construction, modular, or manufacturing environments Familiarity with ticketing systems & IT asset management CompTIA A+ or similar certification 💰 Compensation $38.46-$39.90/hr, with flexibility up to $40.86/hr Full benefits package 📍 Location & Schedule On-site in White Marsh, MD (no remote options) 7 AM - 4 PM Occasional overtime/weekends depending on business needs 🚀 Ready to Be the Go-To IT Hero at Wilmot Modular? If you're a communicative, helpful, people-loving IT professional who wants stability, growth, and a place where you can truly make an impact - we'd love to meet you. 👉 Apply now and join a team where your work really matters!

MARYLAND GENERAL ASSEMBLY DEPARTMENT OF LEGISLATIVE SERVICES RECRUITMENT NOTICE Technical Support Analyst Information Technology Office (ITO) Office of Operations and Support Services (OOSS) Salary: $58,000 - $70,000 based on experience and qualifications. Application Deadline: December 23, 2025 Team Member Benefits: Click Here to Learn More Principal Duties: Provide technical assistance and support for issues related to computer systems, software, and hardware Perform annual hardware and software upgrades in a team environment and independently Identify technical problems with local area networks and wireless connections Effectively troubleshoot local and network printers Diagnose, troubleshoot, and resolve technical issues in person, over the phone, or remotely in a timely manner. Utilize Help Desk Management Application to track calls, tickets, and inventory Lift, unpack, pickup standard desktops, laptops, printers, and associated hardware and deliver to DLS offices within the complex Assist with special projects as needed Qualifications: Bachelor's Degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems, or other information technology related field required 4 years of experience working on technical support related principal duties listed above may be substituted for education requirement Excellent communication and customer service skills necessary to assist non-technical users with computer systems and applications Working knowledge of Microsoft Windows 11 and Microsoft Office 365 CompTIA A+ certification preferred; if not, must complete within one year of hire date Available to work overtime as required to meet legislative deadlines To Apply: Email Resume and Cover Letter to ********************* and include code 11-25. The cover letter should state the reasons for interest in the position, any relevant experience, and availability to begin work.

Seeking a customer-focused Tier 2 Deskside/System Technician to provide on-site 7x24x365 deskside and systems support for the U.S. Nuclear Regulatory Commission (NRC). This role supports NRC end users-specifically NSIR users-at the primary site in Rockville, MD, with required travel to Mount Weather, Bluemont, VA as needed. The position operates in a fast-paced government environment and requires hands-on technical support, strong communication skills, and the ability to work under tight schedules. Key Responsibilities Serve as the primary on-site point of contact for Tier 2 deskside engineering and break/fix support for desktop and laptop devices. Provide non-disruptive deskside support for deployment of Windows 10 and Windows 11 configured hardware. Configure, deploy, maintain, and support laptops, desktops, thin clients, and mobile devices, including associated peripherals. Perform hardware and software procurement, deployment, asset control, and disposal activities. Maintain and support a high-availability environment using virtualization and redundancy best practices. Perform systems maintenance, including software upgrades, backups, recovery, and file maintenance. Review systems weekly for critical updates, including preparation for exercises and response to emerging threats. Provide on-call after-hours support for Production Operating Environment (POE) system issues as required. Support practice, mock, and real DR/COOP exercises on-site. Liaise with Tier 3 teams for changes, upgrades, and escalations. Document all incidents, resolutions, and activities in ServiceNow ITSM, meeting defined resolution-time standards. Escalate issues to leads or management when solutions are unclear. Provide guided hands-on network or system support for site-specific customer needs. Perform duties that may require heavy lifting and movement of IT equipment. Required Technical Skills Hands-on experience deploying Dell laptop and desktop devices using Windows 10 and Windows 11 images. Break/fix deskside support for end-user computing devices. Experience using ServiceNow ITSM for ticketing, CMDB updates, and documentation. Knowledge of Microsoft Office Suite. Strong analytical and troubleshooting skills, including diagnosing patch-related issues. Ability to ensure workstation compliance with security patches and requirements. Strong documentation skills for troubleshooting, failed patch deployments, and remediation reporting. Preferred / Nice-to-Have Skills Experience in: Software testing System administration IT operations Enterprise IT environments Patch deployment and validation Test automation frameworks Certifications (or proficiency toward): CompTIA A+ CompTIA Security+ CompTIA Network+ Microsoft certifications Ability to obtain ITIL 4 Foundation certification Qualifications & Experience Bachelor's degree with 3+ years of relevant experience, or equivalent experience in lieu of a degree. Excellent customer communication, organizational, and time-management skills. Comfortable working in a government on-site environment with no telework. Ability to travel as needed between Rockville, MD and Bluemont, VA. U.S. Citizenship or U.S. Permanent Residency required. Must be able to obtain and maintain an NRC Public Trust Security Clearance prior to start (process may take 1-4 months). Position is covered under the Service Contract Act (SCA) and includes required Health & Welfare provisions.

Apex Systems is currently hiring for a Service Desk Analyst with a leading federal program client in the government services industry. This role offers the chance to directly support a high-profile IT environment for a major federal agency, while gaining exposure to enterprise-level technologies. It's an excellent opportunity for someone looking to build a long-term career in IT, with strong potential for growth and internal promotion within the program. Qualified candidates will have the following experience and skills: Bachelor's degree and 2+ years of IT support experience OR 6+ years of equivalent experience Strong troubleshooting skills on Windows Operating Systems and Microsoft Office products Experience with ServiceNow and/or Remedy for incident and service request management Hands-on experience installing, upgrading, and removing software Advanced experience with Active Directory management and administration Familiarity with remote support tools (e.g., BOMGAR) for desktop and laptop troubleshooting Experience with patch management tools such as SCCM Location: Oxon Hill, MD Onsite expectation: Monday-Friday Pay range: $24.00/HR - $28.00/HR If you are interested, please apply here or email an updated copy of your resume to *********************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile

Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members. We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location. **Summary** As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools. This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact. **Position Responsibilities** + Assist in the design, coding, testing, and debugging of software components and systems. + Contribute to the development of tools and applications that support AV robotics and aerospace platforms. + Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities. + Participate in code reviews, documentation, and the use of version control and defect tracking tools. + Help develop scripts or automation to improve team workflows and efficiency. + Learn and apply best practices in software development processes, including Agile methodologies. + Support the development of prototypes, simulations, and proof-of-concept demonstrations. + Attend team meetings, contribute ideas, and learn to estimate development effort and timelines. **Basic Qualifications (Required Skills & Experience)** + Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field. + Strong foundational knowledge in programming languages such as **Python, C++, or Java** . + Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs. + Experience with data structures, algorithms, and software design principles. + Demonstrated problem-solving and analytical skills. + Ability to work both independently and collaboratively in a team environment. + Effective written and verbal communication skills. **Preferred Qualifications & Competencies** + Experience with software development on Linux, Windows, or cross-platform environments. + Exposure to web technologies, cloud platforms, or backend services is a plus. + Interest in or exposure to robotics, autonomous systems, or data analytics. + Experience using scripting languages (e.g., Bash, Python) to automate tasks. + Knowledge of Agile development practices and version control (e.g., Git). + Curiosity and willingness to learn new technologies and frameworks. + Ability to take ownership of tasks and contribute to team goals. **Physical Demands** + Ability to work in an office and R&D lab environment (Constant) + Required to sit, type, and use office equipment for extended periods (Frequent) **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************

Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared System Administrator to join our dynamic team in the Ft. Meade, MD area. Responsibilities: Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Requirements: Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years. 3+ years of System Administrator experience Experience with: Configuration and Maintenance of Virtual Machines Linux operating systems Scripting languages (e.g. Perl, bash, etc.) OS and Software application patching (e.g. IAVA, Version updates) Attention to detail and time management Active TS/SCI w/ FSP Desired Skills: Understanding of and/or experience with: Docker containerization and Kubernetes orchestration Public Key Infrastructure (PKI) Secrets/Vault Management IdAM directories (active directory and/or LDAP) Ticket tracking tools (e.g. Jira, Redmine, RT Tracker) Networking/Load Balancing T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $80,000 - $100,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Join Cisco's innovative engineering community, where you'll have the opportunity to collaborate with teams across Cisco IT, CPX (Customer & Partner Experience), Supply Chain, and Workplace Technology. You'll work alongside hardworking engineers, designers, and product managers who bring ideas to life and transform how the world connects, communicates, and collaborates. Our teams value creativity, continuous learning, and a culture of inclusion as we build the next generation of industry-leading products and platforms! Your Impact As a Software Engineer at Cisco, you will design and build software solutions that power Cisco's products and platforms. You will work end-to-end on everything from APIs and backend services to user interfaces and distributed systems. You'll solve real-world problems, ship impactful features, and help shape the future of connectivity and technology. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Proficiency in at least one backend language (Python, C++, or Java) and familiarity with JavaScript/TypeScript for frontend development * Experience with API development (REST, GraphQL, or gRPC) * Understanding of data structures, object-oriented programming, and SQL/NoSQL databases * Familiarity with cloud platforms (AWS, Azure, GCP, or Cisco Cloud) Preferred Qualifications * Experience with Docker or Kubernetes (containerization/orchestration) * Familiarity with Infrastructure as Code tools (Terraform, Ansible, or CloudFormation) * Exposure to CI/CD tools (GitHub Actions, Jenkins, CircleCI) * Experience with monitoring platforms (Grafana, Prometheus, Splunk) * Knowledge of UI frameworks (React, Angular, Vue) for full-stack pathways ProductIntern26 Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Job DescriptionDescriptionWe are currently hiring for: IT Internship - This is a Full-Time and On-Site Position******************Key Responsibilities: Provide first-level and second-level technical support to staff via phone, email, chat, or in person. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktop computers, laptops, printers, and mobile devices. Assist with software installations, updates, and licensing compliance. Manage and maintain user accounts, permissions, and access controls in Active Directory, email systems, and other platforms. Monitor system performance, identify issues, and escalate when necessary. Maintain documentation of technical procedures, configurations, and troubleshooting steps. Support video conferencing systems and collaboration tools. Ensure data backup processes are completed and assist in recovery when needed. Stay current with emerging technologies and recommend improvements to IT processes. Key Responsibilities Provide current and prospective employees with information regarding company policies, job duties, working conditions, wages, promotion opportunities, and employee benefits. Serve as a liaison between employees and management by answering questions, interpreting HR policies, assisting with contract administration, and helping resolve work-related concerns. Maintain accurate and confidential employee records; compile reports and metrics related to hires, transfers, performance reviews, attendance, and other personnel data. Assist in the development, implementation, and communication of HR policies and procedures. Support recruitment efforts, including posting positions, scheduling interviews, screening candidates, and coordinating onboarding and orientation activities. Demonstrate excellent customer service in all interactions with employees, applicants, managers, and external partners. Utilize MS Word, Excel, and PowerPoint at an intermediate level to prepare reports, documents, and presentations. Experience with Paycom is a plus! Perform other related HR duties as assigned to support departmental goals. Skills, Knowledge and Expertise Actively pursuing a degree in Information Technology, Computer Science, or related IT field. This position will be required to travel between Baltimore, MD. and Hanover, MD. locations. Basic understanding of computer hardware, operating systems, and networking concepts. Strong problem-solving skills and a willingness to learn new technologies. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Familiarity with Microsoft Office suite and basic troubleshooting techniques. Experience with computer hardware assembly, software installation, and system configuration is a plus. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. Eagerness to gain hands-on experience and contribute to meaningful projects. Must have enthusiasm for IT and a passion for technology driven solutions. Candidate must successfully pass post-offer/pre-employment drug and background screen.

Job Description Security requirements, NOAA IT Security Policies, and the NESDIS IT Security Handbook, Policies, Procedures, and Guides. This work is critical to prevent breaches, respond to incidents, and ensure compliance with security protocols and data privacy laws. Responsibilities may include installing security software, assessing system vulnerabilities, managing firewalls, and educating staff on cybersecurity best practices. *This position is contingent upon contract award* Primary Duties: Perform IT Security-related tasks to comply with directives and policies for supporting audits and reporting. Coordinate all security related incidents with the NOAA Computer Incident Response Team, and the RFIMS PMO Provide required and requested information to the responsible System Owners and staff to execute sustainment activities that enable the RFIMS to continue to meet security, privacy and Authority to Operate requirements. Maintain continuous Authority to Operate/Authority to Connect and ensure that the appropriate security posture is maintained for each subsystem. Update the subsystems remotely with software patches/updates and apply the required security patches as required to ensure the appropriate security posture is maintained for each subsystem, per the applicable IT Security policies documents, or upon direction from the government Information System Security Officer (ISSO). Test software updates and patches in a test environment to verify functionality and no adverse impacts before implementation/application in the operational systems or subsystem. Provide patching releases to address Critical, High, Medium, or Low vulnerabilities to support and enable the System Owner to comply with information security policies, directives, and data calls in accordance with the deadlines stipulated by the Information System Security Officer (ISSO) Required Education/Experience/Skills: Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field. At least 5-10 years of relevant experience in IT Security. Familiarity with U.S. Department of Commerce IT Security requirements and NOAA IT Security Policies Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements. Compensation At GST, we celebrate your contributions. We will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance. Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $150,000 to $167,000.00 (annualized USD). The estimate displayed represents the typical salary range or this position and is just one component of the GST total compensation package for employees. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility. If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role. Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL ID compliant form of identification or an equivalent acceptable form. GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests. Potential Roles Include: Systems Administration (Windows, Linux, Cloud, Virtualization) Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches) Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response) Cloud Engineering (AWS, Azure, GCP) Help Desk / Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting, Infrastructure as Code) Database Administration (SQL, Oracle, NoSQL) IT Project Management (Agile, PMP, ITIL) Basic Qualifications: * U.S. Citizenship (required for most positions) * High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles) * Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.) * Ability to obtain and maintain a security clearance (if not already cleared) * Strong problem-solving, communication, and teamwork skills Preferred Qualifications: * Active Security Clearance (Secret, TS/SCI, or higher) * Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc. * Experience in government or defense-related IT projects

Responsibilities The IT Hardware Deployment Technician, in support of the FAA BNATCS contract, is responsible for building, configuring, and deploying computers and related hardware to end-users across the organization. The IT Hardware Deployment Technician will ensure that all devices are properly imaged, tested, and delivered in accordance with company standards, while maintaining accuracy, efficiency, and excellent customer service. Key Responsibilities Computer Build & Deployment Assemble, configure, and image desktops, laptops, and mobile devices according to organizational standards. Install required operating systems, applications, and security tools. Perform quality assurance checks to ensure devices are fully functional before deployment. Deploy computers to end-users, ensuring smooth setup and handoff. Hardware & Inventory Management Maintain accurate records of hardware inventory, asset tags, and deployment logs. Track incoming and outgoing equipment, ensuring proper documentation. Assist with hardware upgrades, replacements, and lifecycle management. Support & Troubleshooting Provide first-line support for hardware issues during deployment. Escalate complex technical problems to higher-level IT teams when necessary. Document common issues and resolutions to improve future deployments. Process Improvement Follow established build and deployment procedures, while recommending improvements for efficiency. Ensure compliance with IT security policies and organizational standards. Contribute to continuous improvement initiatives within the IT depot. ** This role is contingent upon award of the associated program. ** Qualifications Required Qualifications Minimum of a High school diploma with 4 years of experience, Associate's degree with 2 years of experience, or Bachelor's degree with experience in IT support, hardware deployment, or related roles. Strong knowledge of Windows and mac OS operating systems; familiarity with imaging tools (SCCM, Intune, MDT, etc.). Basic understanding of networking, user account setup, and security configurations. Excellent organizational skills and attention to detail. Certifications such as CompTIA A+ or Microsoft Certified Fundamentals are a plus. Ability to obtain and maintain a Public Trust as required by the contract. While this is a remote capable role, candidates must be local to the DC/Maryland/NoVA area. Desired Skills Ability to work independently and manage multiple tasks. Strong communication and customer service skills. Experience with asset management systems and ticketing tools. Familiarity with enterprise environments and ITIL practices. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget. Education Requirements: Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline. General Experience: At least 6 years of experience in project management. Specialized Experience: At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget. Duties: Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders. Acts as a facilitator between a State and/or agency and IT contractor. Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget. Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels). Monitors issues and provides resolutions for up-to-date status reports.

Serve as a Network Analyst on a U.S Army Cyber Protection Team (CPT) in the U.S. Army Cyber Protection Brigade (CPB) monitoring network security to enable cyber security operations. Analyze network architecture by installing, operating, maintaining, configuring, testing, and securing hardware and software-based routers, switches, firewalls, and various operating systems to enable network hardening recommendations. Provide expert technical support to enterprise-wide and local network technicians to identify and resolve cyber defense incidents. Interpret provided network diagrams, run local scanning software, and encompass sensor related data to create logical, physical, and persona-based diagrams utilized by the Cyber Protection Team during missions. Survey and evaluate network traffic, identify baselines to facilitate locating adverse network trends, anomalous traffic, or malicious cyberspace activity (MCA). Provide technical advice, guidance, and assistance on a wide range of complex cybersecurity issues and distribute information pertaining to cyber related threats impacting the Department of Defense Information Network (DoDIN). Develop Army and Department of Defense incident response and threat mitigation countermeasures, friendly network forces prioritization, and operational assessments. Defend and clear critical assets, Mission Relevant Terrain (MRT) or Key Terrain Cyber (KT-C) either remotely or by deploying to the affected location as needed. Coordinate with network owners, local network defenders, and Cyber Security Service Providers (CSSP) to develop methods for the timely and accurate reporting and implementation of defensive countermeasures. Assess the effectiveness of clearing and hardening actions by replicating threat intrusion actions to ensure vulnerabilities were mitigated. Attend meetings, video teleconferences, and working groups, which require routine and recurring access to Top Secret Sensitive Compartmented Information (SCI) materials, equipment, facilities, and programs. Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. Incumbent must be able to obtain and maintain TOP SECRET eligibility with access to Sensitive Compartmented Information (SCI). Appointment to this position is subject to a three-year probationary period unless the appointee has previously met the requirements. Incumbent must successfully pass urinalysis screening for illegal drug use prior to appointment and periodically thereafter according to Army Regulation 600-85, Alcohol and Drug Abuse Prevention and Control Program. Incumbent must undergo and successfully complete an initial and periodic Counter-Intelligence Polygraph (CI Poly) examination with No Deception Indicated (NDI). This position is classified as information technology access level Information Technology- I (Privileged User) and Sensitivity Matrix for Top Secret/Sensitive Compartmented Information (SCI), Tier 5. Duties of this position may entail alternative work schedules (AWS) such as variable or MAXIFLEX, including extended shifts; 24/7 rotating shifts, nights, weekends, and/or holidays as required. Incumbent may be subject to recall for urgent situations and/or working extended overtime in response to surge situations. Temporary duty travel (TDY) may be required up to 30% annually. Travel may be within the contiguous United States (CONUS) or outside the continental United States (OCONUS). Incumbent may be subject to extended temporary duty travel (TDY) during crisis situations to perform mission essential functions as determined by management, which may include deployment, immunizations, passport, and related requirements. Temporary duty travel (TDY) may occur at austere or hazardous locations depending on mission. This position is considered "Mission Essential". In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations. Incumbent may be required to carry a cellular telephone/Portable Electronic Device (PED) and maintain a working personal telephone at all times. Incumbent is required to successfully complete all applicable preparation courses, training, and comply with the Career Management Field's training certification policy. Incumbent must obtain and maintain Career Management Field's training certification policy for Army Job Qualification Record (JQR) Validation and Certification. Incumbent must obtain and maintain appropriate certification compliance in accordance with Cyber Workforce Management Program (Department of Defense Directive 8140.01 and Department of Defense 8570.01-memorandum) within six months of hire. Position is subject to situational or ad hoc telework. Telework agreement required. This is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 United States Code 1599f. Appointment to this position does not confer competitive status. Qualifications This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Working Place: Fort Meade, Maryland, United States Company : Vets Hired

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. Familiarity with data analytics, automation, and AI technologies for audit purposes. Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. Experience with audit tools like Onspring and AuditBoard. Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. Vendor audit experience and understanding of AI testing techniques and tools. Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Information Technology Technician (Levels 1-5) Clearance: DoD SECRET or higher clearance Travel: up to 15% Role Overview: The Information Technology Technician role advances mission outcomes through practical, day‑to‑day execution and clear communication. Responsibilities blend hands‑on problem solving with careful planning, coordination, and documentation. Levels & Qualifications Level 1: Information Technology Technician Level 1 Education: AA or 2-year technical school Experience: None Summary: As a Level 1 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Operates under close guidance, applying established procedures and building fluency in tools and workflows. Level 2: Information Technology Technician Level 2 Education: AA or 2-year technical school Experience: 2 years Summary: As a Level 2 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Handles assignments independently, validating results and collaborating across teams to remove blockers. Level 3: Information Technology Technician Level 3 Education: Bachelor's Degree Experience: 5 years Summary: As a Level 3 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Handles assignments independently, validating results and collaborating across teams to remove blockers. Level 4: Information Technology Technician Level 4 Education: Bachelor's Degree Experience: 8 years Summary: As a Level 4 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Works with broad autonomy, shaping approach, mentoring teammates, and resolving complex issues with minimal oversight. Level 5: Information Technology Technician Level 5 Education: Bachelor's Degree Experience: 12 years Summary: As a Level 5 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Works with broad autonomy, shaping approach, mentoring teammates, and resolving complex issues with minimal oversight.

Job Title: IT Security Specialist - Penetration Tester Location: Hybrid (Reside within a commutable distance of Silver Spring, MD to work onsite as required) Citizenship: US Citizen Security Clearance: Must hold a Valid NOAA / NWS / DoC Public Trust Exemption Status: Computer Exempt **SURGE SUPPORT** AttainX, Inc. is in search of a highly energetic Penetration Tester to join our team on a cyber security program supporting our US federal government client. Are you a seasoned penetration tester with a passion for uncovering vulnerabilities and securing complex systems? We're looking for a highly skilled and experienced professional with a minimum of 5 years of proven expertise in penetration testing and ethical hacking to join our team. In this role, you'll take a hands-on approach to identify, exploit, and report security weaknesses across diverse environments, including AWS, Azure, and on-premises infrastructure. Your work will directly contribute to fortifying critical systems and protecting sensitive data from evolving cyber threats. If you thrive in dynamic, high-stakes environments and excel at devising creative solutions to complex security challenges, we want to hear from you. Join us in our mission to build a safer digital future. Qualifications and Education Requirements: Basic Qualifications: A minimum of 5 years of proven penetration testing and ethical hacking experience. Hands-on experience in penetration testing across AWS, Azure, and On-Premise environments. At least 5 years of recent experience (within the last 6 years) in applying IT security concepts, methodologies, principles, procedures and using industry-standard IT security tools (e.g. Burp Suite, Metasploit, Wireshark). At least 5 years of recent experience (within the last 6 years) with enterprise architecture methodologies, concepts, procedures, principles, and tools. At least 5 years of recent experience (within the last 6 years) in contingency planning and backup and recovery best practices and application of NIST guidance in this area. At least 5 years of recent experience (within the last 6 years) in using technical testing tools (Tenable Security Center, ArcSight, IBM Big Fix, etc.). At least 5 years of recent experience (within the last 6 years) in conducting penetration testing or the ability to bring in a penetration tester when required. At least 5 years of performing assessments of Federal Information Systems using the Risk Management Framework. Possess at least one of the following professional Certifications required by DOC Enterprise Cybersecurity Policy (ECP) Annex C-1: Controls Assessor. Certified Information Systems Security Professional (CISSP). Certified Information Systems Auditor (CISA). GIAC Certified Incident Handler (GCIH). GIAC Systems and Network Auditor (GSNA). Electronic Commerce Council Certified Ethical Hacker (CEH). ISC2 Certified in Governance, Risk and Compliance (CGRC). Security Certified Network Professional (SCNP). Security Certified Network Architect (SCNA). Proficiency in verbal and written communications. Proficiency in interview skills. Proficiency in interpersonal skills. Proficiency in handling multiple tasks concurrently. Proficiency in project and time management. Ability to adjust to changing priorities. Ability to work in a cohesive team-oriented environment. Must be a US Citizen able to obtain and maintain a Moderate Public Trust. Preferred Qualifications: Knowledge of DOC, NOAA, and NWS IT security policies and implementation standards or those of similar sized organizations AND comprehensive understanding of NIST guidance toinclude NIST Special Publications and Federal Information Processing Standards. Self-starter, highly motivated individual who adapts to a dynamic work environment. Strong attention to detail with an ability to operate effectively across multiple priorities. Education / Experience: Ideal for candidates with 5-7 years of hands-on penetration testing experience who are looking to advance into intermediate-level roles. Skills: Cyber Security, Penetration Tester Duties: We are searching for Penetration Tester to support Security Assessment and Authorization initiatives for our Government client. Job duties include: Protocol analysis, vulnerability discovery and exploitation, post exploitation impact analysis, and physical security. Highly technical problem-solver who understands software architectures, security, communication protocols, virtualization, and hardware, and work with other engineers to the resolution of problems in design, development, and operations. Perform manual and automated firmware analysis on target devices. Perform pen tests, fuzzing and custom exploit attacks against client systems. Review deployment architectures, topologies and conops for compliance regulatory security mandates. Produce security reports suitable for submission to regulatory bodies. Conduct hands-on technical testing beyond automated tool validation, including full exploitation and leveraging of access within multiple environments. Conduct scenario-based security testing, or red teaming to identify gaps in detection and response capabilities of client end systems. Conducting research and testing in support of client requirements. Designing, implementation, and integration of security solutions. Designing, development and support of the company's line of technology products. Analyzes information security systems and applications. Recommends and develops security measures to protect information against unauthorized modification or loss. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Non-Essential Functions: General Duty Requirements. Work Location: Shall perform all functional and technical tasks remotely, hybrid work environment with occasional travel for client engagement, industry events, contract negotiations or at AttainX facility. About Us: AttainX Inc. is SBA Certified 8(a), Women Owned Small Business (WOSB), Economically Disadvantaged WOSB (EDWOSB), CMMI Level 3, ISO 9001:2015 certified QMS and Silver Level SaFe Partner. For more than 12 years, AttainX, Inc. has delivered emergent technologies, software products, and high-quality services that meet the needs of our Federal Government customers. The last 4 years have shown significant company growth as we have increased our contracts portfolio and hold the “Best in Class” contract vehicles, GSA MAS and OASIS Small Business and 8(a) Pools 1, 2 and 3. In addition, we are prime on several Agency Specific IDIQ's and BPA's with the National Oceanic and Atmospheric Administration, Department of Energy, Navy, Health and Human Service and the Defense Intelligence Agency. AttainX is dedicated to quality and best practices for the services we provide. We understand our people are the key ingredient to ensuring our customers Mission and Goals are met with excellence. Benefits: We are proud to offer competitive compensation and benefits packages to include paid vacation, medical, dental, vision, matching 401K plan, tuition/training reimbursement, and Long & Short-Term Disability. EEO Commitment: AttainX is an equal employment opportunity employer, we are committed to providing a workplace that is free from discrimination based on Title VII of the Civil Rights Act, VEVRAA and Section 503, or other status protected by applicable federal, state, local, or international law. These protections also extend to applicants. Accommodation: If you are an individual with a disability and would like to request a reasonable workplace accommodation, please send an email to **************. Indicate the specifics of the assistance needed. Physical Demands: Sitting and working on a computer for long, continuous periods each day; effective communications by telephone, email, and face-to-face; standing, walking, and sitting; handling and feeling objects or controls; reaching; talking and hearing; lifting and/or moving up to 10 pounds; and specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus. Work Environment: The noise level in the work environment is usually moderate.

Ivyhill Technologies has an immediate need for Technical Information Specialists (TIS) for our project located in College Park, MD. The qualified candidates will support a helpdesk by addressing inquiries and requests for assistance received via phone calls and emails. The successful candidate will conduct him/herself in a professional manner, open a helpdesk ticket to record the inquiry details, provide a resolution for the inquiry, assign the solution code, and track the ticket through resolution. Additionally, the TIS will perform review and analysis of inquiries and calls, perform quality control and quality assurance tasks, escalate complex issues to senior staff or supervisor, and bring them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder inquiries or problems. The successful candidate will work as part of a team and be required to manage workload volumes independently. Duties and Responsibilities: Handle phone calls and emails from internal and external stakeholders and the public Respond to and diagnose inquiry/problem through discussion with stakeholders Ensure timely processing and ticket creation, to include issue recognition, research, isolation, resolution, and follow-up and/or escalation as needed Provide support to stakeholders on a variety of issues Continually develop understanding of new regulatory policies, solution codes, resolution steps, and familiarity with the ticketing/telephony system Possess and apply a comprehensive knowledge across key tasks Resolve complex issues and escalate issues that require subject matter expertise to appropriate team and POCs. Perform work in accordance with processes and procedures and contribute to process improvement activities Track issues through resolution, gather statistics, and compile reports Conduct research to resolve pending issues and obtain missing information Perform coding and data entry Requirements The qualified candidate must: Have the ability to support stakeholders on a variety of issues exhibiting excellent customer service skills Have excellent verbal and written communication skills Have excellent analytical skills Ability to identify, research, and resolve technical problems Ability to respond to telephone calls and email requests for regulatory-related matters Ability to use computer applications and office equipment such as Microsoft Office, copiers/scanners, fax machines, phones and ticketing systems Comply with helpdesk and government agency policies and procedures Document, track, and monitor the issue to ensure timely resolution Ability to complete assignments independently and assist others with their assignments when needed Essential Education/Certification/Clearance: Must have a minimum of a High School Diploma or equivalent. Three (3) years of relevant experience working in an office environment with a records management background. Prior call center or helpdesk experience preferred and considered a plus. Security clearance - current or ability to obtain public trust clearance (Candidates who reside in a qualified HUBZone area are a plus. Please confirm qualified HUBZone eligibility by accessing the HUBZone Map: ( ******************************************* Benefits Ivyhill has a competitive benefits program which includes medical, dental and vision; Life and AD&D insurance; Short- and Long-Term Disability; supplemental Life insurance and a 401(k) Plan.