Information technology internship jobs in Millcreek, PA

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR be CvGbtZhZ

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Digital Program Support Analyst Location: Erie, PA Duration: 1 year Essential Functions/Responsibilities: The Customer Response Systems Program Support will be an integral part of the customer issue management team. This individual will be responsible for supporting SalesForce Service Cloud operations & customer issue tracking processes. Key deliverables include ensuring the business processes are supported with the tools as well as leveraging technology to enable simplification of the process. Duties also include gathering program requirements and managing design and configuration of tool improvements. Scope encompasses defining specific process improvements in areas such as communications and dispatching. Individual will also lead managing SalesForce licenses, user training and ongoing support such as help desk. In this role you will interact within business processes focused on customer issue management, be involved in long-term planning, manage current complex issues within functional area of expertise, and contribute to the overall team strategy. Qualifications Qualifications/Requirements: • Bachelor's degree from an accredited four year university or college • Additional leadership and project management experience, leading complex cross-functional efforts • Strong IT aptitude Desired Characteristics: • Bachelors of Science degree preferred • SalesForce Advanced Admin & Developer certified • Operations and/or service experience a plus • Ability to lead in a matrix environment • Demonstrated success in working with cross-functional teams • Strong planning & presentation and written communication skills • Demonstrated ability to excel in all customer service areas • Strong oral and written communication skills • Strong interpersonal, collaboration and leadership skills • Working knowledge of logical and physical data modeling • Understanding of key interfaces between business processes and functions • Ability to simplify and clarify procedure requirements Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************

Job Details Headquarters Erie PA - Erie, PA InternshipDescription We are looking for highly motivated college students who are eager to learn! All majors are welcome to apply. Interviews and Internships will be held in-person. Looking for proficiency in Excel, Word, and data entry. We require good communication skills, the ability to work in a fast-paced environment, and a willingness to learn! We have flexible hours starting 8am to 6pm Monday-Friday. Internships will be on site at our Headquarters in Erie's historic Union Station. The program will run from May to August, 2026. Any questions can be directed to ******************** Applications will be reviewed in January. Internship Summary: The IT Infrastructure Intern position will be an integral part of the IT Infrastructure and Systems team. Typically, there will be up to 6 facilities that will need constant monitoring and maintenance at designated intervals. Most of this work can be done on-site but will require some driving distance travel. Responsibilities: Document existing and future IT architecture and ensure scalability Implement Business Continuity for critical business operations Deploy and maintain physical endpoints (PCs, mobile devices, printers, APs, VOIP phones, etc.) Coordinate with headquarters on enterprise solutions and services Provide support for firewalls, switching and VLAN setups Coordinate across multiple departments to sustain client success Create scheduled maintenance and site recover plans Support headquarters with various user support and monitoring Qualifications Required Skills/Abilities: Hardware installations and software configurations Installation and maintenance of large wireless networks Competent in camera security and Access Controls Routine maintenance of various network environments The ability to self-manage and learn new technologies Troubleshooting skills over a wide range of IT Infrastructure Physical Requirements: Must be able to operate safely with lifts and ladders Use various hand tools to support hardware installations Carry equipment up to 50lbs

Job Description The IT Technician - Tier 2 provides advanced technical support for staff in a healthcare environment. This role is responsible for troubleshooting escalated issues related to desktops, laptops, mobile devices, communications, printers, clinical workstations, and specialized medical applications. The technician supports EHR/EMR systems, ensures HIPAA-compliant handling of PHI, and collaborates with Tier 1, Tier 3, and clinical informatics teams to maintain reliable, secure technology operations. Duties include resolving software and hardware issues, managing user accounts, assisting with device imaging and deployment, monitoring system alerts, and documenting work in the ITSM system. The role requires strong customer service, effective communication with clinical staff, and the ability to work in fast-paced, patient-care-driven environments. Reports to IT Administrator/Chief Operations Officer. RESPONSIBILITIES Provide Tier 2 support for clinical and administrative staff, resolving escalated hardware, software, and network issues. Support and troubleshoot EHR/EMR systems (Dentrix Enterprise and AthenaOne) and clinical applications. Install, configure, and maintain Windows workstations, laptops, thin clients, mobile devices, and peripherals. Maintain and troubleshoot clinical devices such as document scanners, barcode scanners, label printers, imaging devices etc. Escalate complex issues to Tier 3, Systems, Network, or Clinical Informatics teams as appropriate. Manage user accounts, permissions, and access in Active Directory, O365, and other healthcare systems. Perform workstation imaging, deployment, patching, and hardware refresh activities. Assist with on-site support for clinics, specialist offices, and remote locations. Document all work in the ITSM system. Ensure compliance with HIPAA, security policies, and healthcare IT standards. Project Support: Assist in planning and evaluating new systems or upgrades. Inventory and Asset Management: Manage the inventory of IT assets, tracking equipment assignments, status, and processing surplus equipment according to established procedures. Documentation and Training: Maintain detailed documentation of all technical issues and resolutions in a help desk ticketing system, and contribute to internal knowledge bases. The role may also involve mentoring Tier 1 technicians and providing end-user training on systems and best practices. Collaboration: Work effectively with clinical staff, vendors, and other IT teams to implement new technologies, troubleshoot issues, and ensure seamless integration of systems Required Qualifications & Experience 2-4 years of IT support experience, preferably an Associate's degree in computer science, information technology and in a healthcare environment. Strong knowledge of Windows operating systems, endpoint management, and common troubleshooting tools. Experience supporting EHR/EMR systems (Epic, Cerner, Meditech, or similar) strongly preferred. Familiarity with HIPAA, PHI handling practices, and healthcare security requirements. Hands-on experience with workstation imaging, SCCM/Intune, and patching processes. Proficiency with Active Directory, Azure AD, O365 administration, and MFA technologies. Working knowledge of basic networking (DNS, DHCP, VPN, VLANs, TCP/IP, Wi-Fi). Experience supporting clinical devices (WOWs, badge readers, barcode scanners, printers, document scanners etc.). Strong communication, documentation, and customer service skills in a clinical setting. Ability to work independently, prioritize tasks, and operate effectively in fast-paced patient-care environments. Relevant certifications preferred (e.g., CompTIA A+, Network+, Security+). The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; * Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. * Support the Mac operating system and various Apple tools and applications; * Provide operating system updates for Macintosh desktops/laptops; * Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; * Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. * Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; * Add virtual desktop client to Office 2007 / Office 2010; * Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; * Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; * Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; * Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; * Assist with creation of a knowledge base of problem remediation; * Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and * Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. * Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. * Must possess exceptional written and verbal communication skills (in English). * Ability to quickly learn and acquire expertise in client's custom applications. * Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. * Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. * Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. * Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. * The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1 * Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. * Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. * Must possess exceptional written and verbal communication skills (in English). * Ability to quickly learn and acquire expertise in client's custom applications. * Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. * Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. * Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. * Team player who is invested in and strives to maximize team/department performance.

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1

The duties of the IT Support Technician L1 include troubleshooting and diagnosing computer hardware and software issues, setting up computers and assisting employees and customers with IT-related problems. Essential Duties and Responsibilities Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Repairing or replacing damaged hardware. Installing and upgrading software to ensure security at the user level. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for issues. Establishing good relationships with all departments and colleagues. Managing technical documentation. Key Roles First level of support for hardware and software issues. Complete network terminations and maintain IDF cabinets. Assist others on IT team with project completion. Work with vendors to troubleshoot hardware/software issues. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Requirements High school diploma or general education degree (GED), and at least two years related experience and training; or equivalent combination of education and experience. Required Knowledge and Skills: Problem Solving Presenting Technical Information Process Improvement Software Maintenance Software testing Basic Networking Skills Cable Termination Vendor relationships Physical Demands The IT Support Technician L1 will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain. The IT Support Technician L1 will have to do some lifting of computer equipment, supplies and materials from time to time.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Need Jr.IT Analyst with PL/SQL and some knowledge on java Thanks Ashok Sr.Recruiter/Lead ************ Additional Information All your information will be kept confidential according to EEO guidelines.

Under the direction of the IT Manager, the entry level IT Technician will install, maintain, and troubleshoot hardware, software, and network systems for Grand Valley Manufacturing to ensure smooth technology operations. This is a fully on-site position based out of our Titusville, PA office. Responsibilities: Set up and configure new computers on a Windows Domain, to include but not limited to installing and configuring Windows, company software, and joining computers to Windows Domain and network. Install, configure, maintain, support, and troubleshoot peripheral devices such as printers, scanner, mobile/smart phones related to desktop infrastructure. Troubleshoot and resolve Windows PC issues (ex: issues related to authentication, printing, Microsoft Office 365, network connectivity, etc.) Collaborate with the IT Manager to deploy updates, patches, and security fixes. Ensure timely resolution of support tickets and follow up with users on issue status. Maintain documentation of systems, installations, and support processes. Set up new user cell phones for company security compliance and required software (Apple and Android). Troubleshoot and resolve cell phone related issues. Proficient with networking, such as LAN's and WAN's, site-to-site VPNs, remote access VPN's, DHCP, DNS, and VLAN's. Familiar and comfortable working with security frameworks (NIST, HIPPA, PCI, DSS, and/or IT SOX) Familiar and comfortable working with Windows Active Directory. Familiar and comfortable working with Windows print server. Must be able to travel between all plant locations. Duties may be changed, or additional duties assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications and Education Requirements Associate's degree or technical diploma in Computer Science, Information Technology, or in a related field. 2-5 years' experience working in IT support role, preferably in a manufacturing setting. Able to travel between facilities. Preferred Skills Understanding of IT infrastructure and operations best practices. Strong communication, including writing, speaking, and active listening. Strong attention to detail and documentation habits. Problem-solving mindset and patience in fast-paced support settings. Able to follow procedures and escalate appropriately. Physical Demands and Working Environment The physical demands and working environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required sit for extended periods of time; stand and walk in a manufacturing setting; lift up to 25 pounds; use hands for fine motor tasks; perform light physical activity moving around a manufacturing facility. The employee will enter manufacturing areas where they are exposed to moving mechanical parts, fumes, and/or airborne particles. The noise in these work environments is moderate to loud. Equal Opportunity Employer, including Disability and Protected Veteran Status If you need special assistance or an accommodation in applying for employment at Grand Valley Manufacturing Co., please contact our Human Resources department at ************** Fully On-Site; Monday - Friday 8am - 5pm

Akkodis is seeking an IT Service Desk Analyst/ Deskside Support Technician for a 12-month contract with a client in Erie, PA 16530 (Onsite). Title: IT Service Desk Analyst/ Deskside Support Technician Contract: 12 months, with possible extension Pay Rate: $16-18/hr (The rate may be negotiable based on experience, education, geographic location, and other factors.) Job Description: Responsibilities include: Prioritize work from a ticketing system (ServiceNow) Deploy scheduled and manual software updates for end users Assist with imaging and preparation of devices for users Assist with planning efforts of assigned projects Deployment and collection of equipment for end users Onsite and remote support and troubleshooting for end users Special projects as assigned (PC refresh, conference room support, etc.) Qualifications Associate's or Bachelor's degree in Business, MIS, CIS or related field preferred; Experience in lieu of a degree will also be considered One year experience providing end user support preferred Excellent customer service and communication skills Experience with laptops/PC/Chromebook from a set up and deployment standpoint Previous experience working with a formal ticketing system preferred Experience deploying software and imaging computers preferred Process oriented and goal driven Must have the ability to work onsite in Erie, PA If you are interested in this IT Service Desk Analyst job in Erie, PA 16530 (Onsite), please get in touch with Udbhav Mathur at ******************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The IT Technician - Tier 2 provides advanced technical support for staff in a healthcare environment. This role is responsible for troubleshooting escalated issues related to desktops, laptops, mobile devices, communications, printers, clinical workstations, and specialized medical applications. The technician supports EHR/EMR systems, ensures HIPAA-compliant handling of PHI, and collaborates with Tier 1, Tier 3, and clinical informatics teams to maintain reliable, secure technology operations. Duties include resolving software and hardware issues, managing user accounts, assisting with device imaging and deployment, monitoring system alerts, and documenting work in the ITSM system. The role requires strong customer service, effective communication with clinical staff, and the ability to work in fast-paced, patient-care-driven environments. Reports to IT Administrator/Chief Operations Officer. RESPONSIBILITIES Provide Tier 2 support for clinical and administrative staff, resolving escalated hardware, software, and network issues. Support and troubleshoot EHR/EMR systems (Dentrix Enterprise and AthenaOne) and clinical applications. Install, configure, and maintain Windows workstations, laptops, thin clients, mobile devices, and peripherals. Maintain and troubleshoot clinical devices such as document scanners, barcode scanners, label printers, imaging devices etc. Escalate complex issues to Tier 3, Systems, Network, or Clinical Informatics teams as appropriate. Manage user accounts, permissions, and access in Active Directory, O365, and other healthcare systems. Perform workstation imaging, deployment, patching, and hardware refresh activities. Assist with on-site support for clinics, specialist offices, and remote locations. Document all work in the ITSM system. Ensure compliance with HIPAA, security policies, and healthcare IT standards. Project Support: Assist in planning and evaluating new systems or upgrades. Inventory and Asset Management: Manage the inventory of IT assets, tracking equipment assignments, status, and processing surplus equipment according to established procedures. Documentation and Training: Maintain detailed documentation of all technical issues and resolutions in a help desk ticketing system, and contribute to internal knowledge bases. The role may also involve mentoring Tier 1 technicians and providing end-user training on systems and best practices. Collaboration: Work effectively with clinical staff, vendors, and other IT teams to implement new technologies, troubleshoot issues, and ensure seamless integration of systems Required Qualifications & Experience 2-4 years of IT support experience, preferably an Associate's degree in computer science, information technology and in a healthcare environment. Strong knowledge of Windows operating systems, endpoint management, and common troubleshooting tools. Experience supporting EHR/EMR systems (Epic, Cerner, Meditech, or similar) strongly preferred. Familiarity with HIPAA, PHI handling practices, and healthcare security requirements. Hands-on experience with workstation imaging, SCCM/Intune, and patching processes. Proficiency with Active Directory, Azure AD, O365 administration, and MFA technologies. Working knowledge of basic networking (DNS, DHCP, VPN, VLANs, TCP/IP, Wi-Fi). Experience supporting clinical devices (WOWs, badge readers, barcode scanners, printers, document scanners etc.). Strong communication, documentation, and customer service skills in a clinical setting. Ability to work independently, prioritize tasks, and operate effectively in fast-paced patient-care environments. Relevant certifications preferred (e.g., CompTIA A+, Network+, Security+). The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job DescriptionRole : Jr IT Analyst Location : Erie PA Duration : Long Term Direct Client Position Excellent analytical, technical, interpersonal and communication skills required. In-depth knowledge of business operations, systems requirements and IT processes required. Key Skills: Strong SQL QualificationsExcellent analytical, technical, interpersonal and communication skills required. In-depth knowledge of business operations, systems requirements and IT processes required. Key Skills: Strong SQL Additional Information Consultant Details: Full Name: Contact No: Email Id: Location: Availability: Work Authorization: Relocation: Total Experience: Rate: Skype ID:

If you are interested in working with an experienced manufacturing team, this opportunity is perfect for you! The machinist intern will gain an understanding of CNC machining and learn to make parts to tight tolerances. This internship is a fantastic opportunity to grow your personal and professional skills, as well as make an impact within an award-winning aerospace manufacturer! Essential Duties and Responsibilities · Learn to work from and follow process specifications, blueprints, rework & rejection tags, work instructions, relevant process controls, and verbal instructions. · Load machines as required in accordance with router instructions. · Observe machine operation to detect workpiece defects or machine malfunction. · Learn to conduct in process inspections and measure workpiece dimensions to determine accuracy of machine operation. Key Roles · Set up and run jobs. · Care for parts in accordance with procedures. · Communicates issues to team leader in a timely manner and effectively leaves notes for next shift. · Effectively and efficiently utilize measuring tools. Requirements Qualifications & Skills · Excellent verbal and written communication skills. · Self-directed and able to work with limited supervision. · Eager to tackle new projects and ideas. · Ability to communicate effectively with all internal and external customers in both written and oral form. · High attention to detail. ASCEND Internship Program Acutec Precision Aerospace is an award-winning and forward-thinking manufacturer of critical components for aerospace and military aircraft. Our team values collaboration, innovation, and shares their knowledge and experience with those around them. Your ASCEND internship will provide you with fulfilling, exciting experiences and projects, all within a clean, well lit, climate-controlled facility. The ASCEND Internship Program is focused on your long-term success and provides you with the right tools to reach your goals both personally and professionally. As a member of the ASCEND Internship Program you can expect: Collaboration - The small team environment at this facility ensures engagement, collaboration, and support. Work with the best of the best: in-house and worldwide experts in tooling, equipment, and software development. Exciting Projects - contribute to production of components used in military helicopters and commercial aircraft. The work that you do matters to the safety of millions of people. You can take pride in the high-quality finished products you have part in contributing to everyday. Housing - We do have limited housing available. Opportunity for advancement - Potential for full-time opportunities after your internship! Award-winning organization - Named Aerospace and Defense Review's Top CNC Machining Service Companies, Recognized for Aviation Week: Professional Development, Valuing the Individual Award, Supplier Excellence Alliance Award for Workforce Development, Business of the Year, and Manufacturing Business of the Year. Above-average pay Work environment - Spend your days in a clean, well lit, climate-controlled facility, utilizing the newest, best equipment and tools on the market. FUN - we have lots of events throughout the summer! Community Engagement - we are focused on being engaged with our community and giving back! We participate as a team in many community service events and make it a priority to make donations to causes and programs involving our team members.

Job Details Headquarters Erie PA - Erie, PADescription We are looking for highly motivated college students who are eager to learn! All majors are welcome to apply. Interviews and Internships will be held in-person. Looking for proficiency in Excel, Word, and data entry. We require good communication skills, the ability to work in a fast-paced environment, and a willingness to learn! We have flexible hours starting 8am to 6pm Monday-Friday. Internships will be on site at our Headquarters in Erie's historic Union Station. The program will run from May to August, 2026. Any questions can be directed to ******************** Applications will be reviewed in January. Position Description: Technical Skills Development • Assist with integrating third-party logistics systems (transportation management software, warehouse management systems, accounting software) to gain practical experience in data exchange and system interoperability. • Perform database management tasks like data entry, cleaning, and retrieval to understand the importance of data accuracy and efficiency in logistics operations. • Contribute to the development process by understanding existing functionalities within a large codebase and potentially implementing features. • Work alongside experienced developers to debug and troubleshoot production-level issues in the logistics software, learning practical problem-solving techniques in a real-world context. • Analyze system performance data and propose solutions for improvement, gaining experience in data analysis and solution development relevant to logistics. • Assist with other logistics-related tasks as assigned, gaining broader exposure to the industry. Qualifications Qualifications/Skills Knowledge of programming languages, software development tools, and systems integration concepts Strong communication skills and the ability to work collaboratively with others A relevant degree in computer science, engineering, business or related field Ability to manage multiple tasks in a fast-paced environment. Willingness to learn and adapt to new challenges.

Hi, Akkodis is seeking an IT Service Desk Analyst for our Contract position with a client. It is for Erie, PA location. IT Service Desk Analyst Duration: 12+ Months Pay Range: $17/hr - $18/hour without benefits (Pay rate varies based on experience) Job Description: In this role, you will deliver exceptional customer service while providing technical support for hardware, OEM software, and proprietary applications. We're looking for tech-savvy professionals who enjoy helping others, communicate clearly over the phone, and can learn new systems quickly. Prior help desk or call center experience is a plus, but candidates with strong customer service backgrounds and a passion for technology are highly encouraged to apply. Key Responsibilities: Provide phone-based technical support to internal users Troubleshoot hardware, standard software, and internal client systems Deliver high-quality customer service in a structured environment Document issues, resolutions, and follow standard processes Qualifications: Associate's or Bachelor's degree preferred (Business, MIS, CIS), or equivalent experience Minimum 2 years of customer service experience Excellent verbal and written communication skills Strong technical aptitude and ability to learn new tools quickly Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees with the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave, or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.