Information technology internship jobs in Moore, OK

Shift: Part Time, Per Diem (as needed) Works under close supervision and direction of certified nuclear medicine technologists with image acquisition, image processing, and patient care. Responsible for maintaining patient safety protocols. Performs all duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Assist certified nuclear medicine technologist in imaging, processing, and completing nuclear medicine diagnostic imaging exams on patients Qualifications: Education: Currently enrolled as a student in a nuclear medicine technology program Certification/Registration: AHA BLS Other Skills and Knowledge: Good Communicator, ability to multitask Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): nuclear med, student, intern

At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: Network / System Monitoring & Support SD Escalation Support Client Ticket Management / SLA Adherence IMAC and B/F Support Update ITGlue / Tooling Job Summary: This role is important because it monitors the first line of notification of issues within client environments; provides clients with proactive services to prevent bigger issues by automating maintenance and patching. Creates and implements new automation services as issues arise and technology changes. Ensures the client is notified of issues in a timely manner. Responsible for the functionality of software in the monitoring and triaging of alerts received from internal and external Clients. The role requires a comfort level of communicating professionally across different levels of both internal and client organizations. Serves as the escalation point for ITSS I/II level technicians. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your COLLABORATIVE SKILLS to: Multi-task various user issue's effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Perform queue management for user tasks, alarms, alert tasks, incidents and troubleshoot and / or triage as necessary. Troubleshoot, analyze and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Work with key stakeholders to address gaps in licensing, software, and hardware when identified. Support the company by completing other duties as assigned. You will use your TECHNICAL SKILLS to: Respond to software-generated alerts and troubleshoot recurring issues. Create and manage reports and scripting for clients using the RMM tools. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communicate with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. Inform customers about ISG service offerings that may help them in monitoring their environment. Participate in an after-hours call rotation to support our customers. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and Organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED Required. Bachelor's Degree in related field preferred. A minimum of 5-7 Years similar or related experience. Experience with Cisco Unified Communications and MS Teams Voice required. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges. We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

The Dolese Promise is built on a foundation of integrity driven by our passion for quality, safety, and reliability. We are one of Oklahoma's most respected employee-owned companies because of our people and our values. We strongly believe in positively impacting our communities through our products, our actions, and our financial support. Being a part of the Dolese team affords a unique opportunity to join an organization that rewards its owners through profit sharing. Our employees are one of our most important resources, which is why we promise to deliver. Dolese Delivers: * Stable Foundation * Treat with Respect * Safe Environments * Employee Focus JOB SUMMARY The IT Support Analyst will work in conjunction with the Infrastructure Team and Help Desk to provide service and technical support to all Company locations throughout Oklahoma. This position is primarily responsible for providing support services to our remote locations but will also provide service and support at our main office. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS * Resolve technological problems of varying size and complexity with thoughtfulness and professionalism * Collaborate with field locations to manage their support needs * Perform Break/Fix repairs, recognize support trends, and implement solutions to fix core issues at assigned locations * Field support calls from the Help Desk and provide remote support * Communicate with end-users on a regular basis via ticket updates, emails, and calls * Maintain, analyze, troubleshoot, and repair computer systems, hardware, computer peripherals, and testing solutions and develop approaches to prevent future problems * Maintain onsite networks and devices including network switches, wireless, fiber cabling, Cat6 cabling, cable and rack management, and IoT devices * Build relationships and a level of trust with fellow Dolese employees that work at remote locations * Regular attendance at the worksite or assigned work location * Other duties as assigned QUALIFICATIONS Education & Experience * High school diploma or GED required * 0 -5 years of experience in an IT Support or IT Field Support role * Experience with Microsoft Products * Experience with network topologies and data cabling (Cat6, Low Voltage, Fiber) (preferred) * Experience with wireless solutions, antennas, point to point, and wireless security (preferred) * Experience supporting Citrix/RDS Environments (preferred) * Experience with VeloCloud, Sophos, Solarwinds, Intune, and Cisco Call Manager (preferred) Knowledge, Skills & Abilities * Must be available to be on the road most of the time assisting our field locations * Must be a self-starter with a sense of urgency and a willingness to communicate openly with the team and customers * High attention to detail with proven analytical and problem-solving skills * Ability to work independently with advanced organizational and task prioritization skills * Possess and maintain a valid driver's license and good driving record * Excellent interpersonal skills and a positive attitude that fosters effective relationships * Excellent verbal, written, and comprehension skills * Must be able to work a flexible schedule including early mornings, nights, and weekends PHYSICAL REQUIREMENTS * Lift, push, or pull objects of various dimensions up to 50 lbs. of weight frequently * Ability to perform 80% sedentary work and tolerate prolonged standing/sitting/walking * Ability to repeatedly balance, bend from the trunk, crawl, kneel, push and pull objects * Ability to use hands and fingers to handle or feel * Ability to verbally communicate, hear, and see EEO Statement: We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, genetics, marital or protected veteran status. Dolese provides 'reasonable accommodations' to qualified individuals with disabilities in accordance with the American with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation in order to complete the application process please contact the Human Resources Director.

Job Description ROSE STATE ANNOUNCES A STUDENT CYBER-SECURITY INTERN OPPORTUNITY IN ASSOCIATION WITH ITS BACHELOR OF APPLIED TECHNOLOGY PROGRAM IT CYBERSECURITY INTERN (ROSE STATE BAT STUDENTS ONLY) The IT Cybersecurity Intern supports the College's cybersecurity initiatives by identifying, assessing, and reporting security vulnerabilities across Rose State College's IT infrastructure. This position provides a hands-on opportunity to learn critical cybersecurity practices aligned with the NICE Workforce Framework while working alongside experienced IT professionals. This position aligns with the Cybersecurity Internship Guidelines for CIT 4806 and supports the experiential learning objectives of Rose State College's cybersecurity curriculum. Monitor and assess vulnerability alerts. Perform risk-based vulnerability analysis, determine potential impact, and support mitigation efforts. Prepare clear, professional reports documenting technical findings, recommendations, and actions taken. Collaborate with cybersecurity personnel to plan, develop, and execute remediation strategies. Demonstrate commitment to continuous learning by engaging with current cybersecurity trends and best practices. Attend all scheduled work hours (160 hours total). Regular attendance is an essential function of this position. Perform other related duties as assigned. Responsible for delivering accurate, timely, and well-documented vulnerability assessments and maintaining confidentiality and data security protocols. Minimum Qualifications: Enrollment in Rose State College's Bachelor of Applied Technology in Cybersecurity program. Completion of CIT 4806 IT Internship Course prerequisites. Exposure to cybersecurity frameworks and tools through coursework. Basic knowledge of cybersecurity concepts and vulnerability management tools. Strong analytical and problem-solving skills. Clear written and verbal communication abilities. Familiarity with risk assessment and reporting practices. Moderate lifting up to 50 lbs. and moderate carrying up to 50 lbs. required. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending, and stooping. Ability to move freely on-campus. Desired Qualifications: Prior experience with enterprise security tools or cyber labs. CompTIA Security+, Network+, or A+ certification (not required) An unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required. All finalists may be subject to a background check and/or drug test. Must be eligible to work in the United States. Rose State College's Annual Security Report, including VAWA disclosures, is located at ********************************************************************* Rose State College is an Equal Opportunity Employer In accordance with the Americans with Disabilities Act, reasonable accommodations in the application process will be provided upon written request. 6420 SE 15th STREET ~ MIDWEST CITY, OK ~ 73110-2799 Powered by ExactHire:178721

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Technical Support Services Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related experience US Citizenship Required: No Job Description: Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician I you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician I joining our team to: Provide support via the telephone and/or Internet to respond to customer inquiries and resolve routing issues. Responds to inquiries received through phone, mail and/or face-to-face contact by following standard scripts and procedures. Capable of using a computer system to track questions and answers, as well as enter orders. Responds to inquiries requiring a written response with the use of standard or form letters. Provide technical audiovisual, multi-media, and video support services for meetings, conferences, training sessions, and other events Assist in the setup, installation, testing, operation, and maintenance of equipment for audio and video conferencing and teleconferencing meeting needs Assist with audio visual system deployments including hardware and software configuration Conducts sound, visual, and performance quality checks on AV equipment Assist in operating sound and visual equipment during live events Performs maintenance actions including inspections, service contracts, and upgrades Monitors VTC equipment and system performance to ensure satisfactory operation Troubleshoots hardware, software, infrastructure and Enterprise problems Install video switching devices, media converters, wall monitors/televisions, and video control devices that support AV systems Provides technical assistance and training to users Participates in special projects as required May provide guidance and work leadership to less-experienced staff members. Resolves more complex issues submitted by less-experience Specialists. Participates in special projects as required. Position Requirements 1+ years of related customer support, call center or help desk experience. Provide weekend and holidays coverage as needed. Requires a High School Diploma or GED. Associates Degree preferred. ITIL Foundation Certified (Preferred). HDI CSR Certified (Preferred). Must be able to obtain/retain an FAA PIV badge (Mandatory). FAVES Citizenship Requirements - 3.14-3 Foreign Nationals as Contractor Employees (April 2008) Each contractor or subcontractor employee under this contract having access to FAA facilities, sensitive information, or resources must be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form I-151, or who presents other evidence from the U.S. Citizenship and Immigration Service that employment must not affect his/her immigration status. Aliens and foreign nationals proposed under this contract must meet the following conditions in accordance with FAA Order 1600.72A, chapter 5, paragraph 7 & 8: Must have resided within the United States for three (3) of the last five (5) years unless a waiver of this requirement is requested and approved in accordance with the requirements stated in FAA Order 1600.72A, chapter 5, paragraph 9; A risk or sensitivity level designation can be made for the position; and The appropriate security-related background investigation/inquiry can be adequately conducted. (c) Interim suitability requirements may not be applied unless the position is low/moderate in risk, and/or temporary, and/or is not in a critical area position. HOW A HELP DESK TECHNICIAN I WILL MAKE AN IMPACT ● Provides technical support and troubleshooting to voice and AV systems, hardware, and software. GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely hourly rate for this position is between $19.12 - $25.88. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA OK Oklahoma City Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

True Sky Credit Union Structured Compensation - IT Systems Administrator Data Year: 2020Prepared On: 02/28/2020 Department: Information Technologies Grade: 12 Reports To: Chief Information Officer Classification: Exempt Supervises Direct: 0 Supervises Indirect: 0 Approved By: CEO Effective Date: 02/22/2020 Revised Date: 02/28/2020 Role: Responsible for the technical design, implementation, support, organization, modification and the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems and hardware. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership in order to provide a high level of service to the customers of the department. Essential Functions & Responsibilities: E 25% Manages the day-to-day operations of the technical infrastructure by monitoring system performance, configuration, maintenance, and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities. E 10% Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired E 10% Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, network infrastructure, and other components. E 25% Ensures high availability and acceptable levels of performance of mission critical host computer resources. E 15% Participates in short and long-range planning for the department to select and utilize appropriate technologies to meet the evolving needs of the Credit Union and its members. E 10% Oversees the maintenance of hardware and software at the company's disaster recovery site and provides technical support for disaster recovery testing. N 5% Performs other job related duties as assigned. Performance Measurements: 1. Stays current with technological developments in systems administration technology and recommends ways for our organization to take advantage of new technology. 2. Develops tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work. 3. Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system. 4. Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse and documentation for backup and restoration of host operating systems and host-based applications. 5. Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. 6. Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations. 7. To stay current and comply with all federal and state regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and all credit union policies and procedures. Knowledge and Skills: Experience Five years to eight years of similar or related experience. Education Equivalent to a college degree BS or BA in Computer Science or Management Information Systems. Relevant experience may substitute for the degree requirement. Three year's work experience in complex systems design, programming and systems software and support. Desired Technical Certifications:- MCITP/MCSE, VCP, CISSP, CCNA Interpersonal Skills Excellent critical thinking and problem-solving skills. Ability to: Plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively. Other Skills Knowledge of: Programming languages and operating systems; current equipment and technologies in use; enterprise backup and recovery procedures, and system performance monitoring tools; effective project management techniques. Working knowledge of virtualization, both server-side and end user. Strong knowledge of systems and networking software, hardware, and networking protocols. Extensive experience with Storage Area Network (SAN) technologies. Familiarity with SQL and database operations. Availability outside of working hours to resolve emergency issues promptly. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

The Oklahoma City Thunder is seeking a customer-focused IT Support Specialist to serve as the primary helpdesk technician for our Basketball Operations. This full-time position is based primarily at the Thunder ION Practice Facility, where you will support day-to-day end-user IT needs, with a focus on MacOS administration and management. Additionally, the role provides NBA gameday technology operations support at the Paycom Center. We are looking for someone with strong communication skills, excellent troubleshooting abilities, and proven experience supporting MacOS environments in fast-paced, high-performance settings. In this role you will: Helpdesk & End-User IT Support * Serve as the first point of contact for IT issues at the practice facility and remotely across departments * Specialize in MacOS administration, including system setup, configuration, updates, and user support * Troubleshoot both MacOS and Windows devices, including desktops, laptops, and mobile devices * Administer and support mobile device management (MDM) platforms, including enrollment, policy configuration, and compliance monitoring * Manage and resolve tickets in the IT helpdesk system with attention to detail and follow-through * Maintain accurate documentation, asset records, and user onboarding/offboarding processes * Provide support for Microsoft 365, network printing, user access, and common business applications * Develop and maintain end-user training resources and technical documentation Gameday IT Operations * Support setup, testing, and real-time troubleshooting for Thunder and Blue home games * Maintain gameday systems, networking hardware, printers, and laptops in a fast-paced live environment * Work closely with internal departments and external vendors during games * Document post-game support reports and track issue resolutions Infrastructure & Project Assistance * Assist with basic network tasks, including port changes and wireless support * Participate in IT equipment deployments and office technology upgrades * Help monitor environmental and power systems used in IT infrastructure * Maintain inventory of spare parts and consumables What you'll bring to the role: * Associate or bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) * Minimum 2 years of experience in IT helpdesk or desktop support * Proficiency in: * MacOS administration (system imaging, updates, security settings, user support) * Microsoft 365, Active Directory, and Windows support * Printer, A/V, and conference room system troubleshooting * Experience with Jamf or other MDM solutions (preferred) * Understanding of fundamental cybersecurity practices * Familiarity with basic networking concepts and tools * Take pride in solving user problems and delivering calm, professional support * Excel at staying organized and communicating clearly, even under pressure * Want to expand your skills in both traditional IT support and live-event technology Additional Details: This is a full-time, hourly, in-person position reporting to the Apple Technology Coordinator. The primary work location is the Thunder Ion Practice Facility with a secondary location at the Paycom Center in Oklahoma City. Must have a valid driver's license and reliable transportation. The role requires flexible hours, including Thunder home games and special events, and the ability to lift up to 50 pounds, climb ladders/stairs, and crouch as needed. Availability to work evenings, weekends, and holidays during the season is required. We offer a positive office environment and a robust benefits package including excellent medical, dental and vision coverage, 401k with matching funds, paid downtown parking, tuition reimbursement, employee ticket options, family gym membership subsidy, parental leave, team shop discount, and much more. The Thunder recognizes that teams with a variety of backgrounds, perspectives and skills make a stronger company. As an Equal Opportunity Employer, the Thunder organization considers applicants fairly on the basis of qualifications, experience and business needs and provides equal opportunity regardless of race, color, age, sex, ancestry, ethnicity, national origin, religion, veteran status, marital status, pregnancy, disability, gender identity, sexual orientation, or any other legally protected status. Applicants are considered regardless of past legal system involvement, based upon the needs of the role, nature of and recency of legal history. The Thunder is committed to a welcoming and inclusive environment for all employees through its RAVE culture - Respect and Value Everyone. Qualifications

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Requirements A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. 10 - 15% travel required Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

Welcome to Love's! We are hiring for Help Desk Technicians - Tier I to provide front-line support for the Love's Corporate and Field requests. The Help Desk Technician - Tier I's job is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools. Job Functions: Identify, diagnose, and resolve computer related issues for corporate and store employees, providing frontline service for all incoming requests. Field necessary requests to the Support Center via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues. Evaluate documented resolutions and analyze trends for ways to prevent future problems; alerting Help Desk Tech II's when potential trends in incidents arise. Record, track and document the Support Center request problem-solving process, including all successful and unsuccessful attempts made, actions taken, through to final resolution. Assist in software releases and roll-outs according to Change Management best practices. Troubleshoot issues utilizing the following tools; software updates, drivers, knowledge based documents, FAQ resources on the Internet/Intranet, and diagnostic tools. Reinforce SLAs to manage end-user expectations. Other duties assigned as needed. Experience and Qualifications: HS Diploma or equivalent required College diploma or university degree in the field of computer science and/or three years equivalent work experience preferred CompTIA A+ Certification Preferred Knowledge of basic computer hardware and peripherals. Experience with desktop operating systems, including Windows Skills: Hard Skills: Knowledge of both Windows OS and Apple IoS. Knowledge of Microsoft Office as well as basic computer hardware and peripherals. Soft Skills: Exceptional written and oral communication, exceptional interpersonal skills, with a focus on rapport-building. In addition, a successful candidate will also have outstanding listening, questioning, and problem solving skills, keen attention to detail, and a team player. Physical Demands: Requires prolonged sitting, some bending and stooping. Occasional lifting up to 40 pounds. Manual dexterity sufficient to operate a computer keyboard, mouse and other computer components. Requires normal range of hearing and vision Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Information Technology

About Us Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain. Utilizing technology based upon the longest, continuous solar powered flight program in history, our fast-growing start up is defining a new class of unmanned aircraft, empowering a more secure and connected world. Job Functions * Support Level 1 & 2 technical assistance * Incident and problem resolution * Network troubleshooting to diagnose any issue and escalate * Endpoint (W11) and Application Support * Administration of Office365, Active Directory, InTune, and Windows Server * Some non-business hour support may be required. Job Description The candidate for this position will act as a first point of contact for incidents and requests; troubleshooting and diagnostics on the network; assist with Windows server administration; assist with MS 365 administration; assist with on-boarding and off-boarding processes; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas. It is expected that the selected candidate for this position will be eager to learn they system, grow into new technologies, and strengthen existing skills. The candidate will have support and guidance but should have confidence to take actions based on tasks, needs, or new discoveries. There will be some travel involved depending on project needs. Required Qualifications * 5 years of experience in a professional information technology environment * Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline. * equivalent working experience may be considered * Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 11 environment, Advanced Threat Protection, PowerShell scripting. * 1-2 years of experience with either: * Windows Server deployment, troubleshooting, and administration * MS 365 online administration * 1-2 years of experience with network administration * Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude. * Ability act on own initiative while maintaining effective relationships with management, co-workers and clients. * Ability to cooperate with the team to provide assistance, solutions, and troubleshooting. Preferred Tools / Process Experience * Familiarity with SharePoint development * Atlassian Jira and Confluence * Experience with Windows endpoint management. * Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS) * Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security. Bonus for SDWAN experience. * Experience with MS InTune management, configuration, and deployment. * Experience with cybersecurity best practice. Search Keywords * IT, Information Technology, HelpDesk, Service Desk, Technician, Administrator, Network Please Note: * Also please do not have more than one job application, rather apply to one position and refer to other positions that you are interested in, in the NOTES section. * Since BambooHR is a 3rd party software, please always check your spam folder for our responses. Company Benefits * Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage. * Paid time off: This includes vacation time, sick leave, and personal days. * Flexible schedules: we offer flexible schedules; we help employees achieve a better work-life balance. * Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers. * Bonuses: we offer bonuses or other forms of performance-based compensation to reward employees for their hard work and achievements.

Title: Information Technology Specialist (Server Virtualization and Storage Administrator) Salary Grade: Exempt Reports To: VP of IT Department: Information Technology # Supervised Staff: 0 Mobile Device Eligible: Yes Laptop: Yes Cell Phone: Yes The Information Technology Specialist (Server Virtualization and Storage Administration) role is responsible for managing and maintaining the virtualization infrastructure, storage systems, and associated technologies within the organization. This role ensures optimal performance, availability, and security of server virtualization platforms and storage solutions. Major Activities: * Providing support for all IT systems including day-to-day operations and problem resolution. * Assist in the support of core banking platform. * Configure, deploy, and manage virtual machines (VMs) using platforms such as Hyper-V and VMware. * Monitor VM performance, resource utilization, and capacity planning. * Troubleshoot virtualization-related issues and optimize VM performance. * Administer Storage Area Network (SAN) systems. * Provision storage resources for servers and applications. * Implement data replication, snapshots, and backup strategies. * Develop disaster recovery (DR) plans and test failover procedures. * Ensure data integrity and business continuity. * Apply security best practices to virtualization and storage environments. * Manage access controls, permissions, and encryption. * Document configurations, procedures, and troubleshooting steps. * Participate in cross-functional projects and initiatives. * Evaluate and recommend hardware upgrades or replacements. * Forecast storage requirements based on business growth, and plan for scalability and expansion. * Evaluate new technologies and trends in virtualization and storage. * Other duties assigned as needed. Critical Results: * Ensuring that all defined systems and devices, under your area of responsibility, are fully operational and available to the employees with very little scheduled downtime. * Confidentiality and security are maintained regarding information systems assets. * Managing operating plans, priorities, projects, and other goals to ensure they are executed in a timely, efficient, and productive manner. * Maintaining agreements according to preset timelines for report requests, task assignments and project work; including keeping current with employee requests. * That all security and non-security upgrades/updates/patches to defined systems are thoroughly tested and implemented in a timely manner. * All activities are efficiently conducted, generally error free, and are completed following the appropriate policies, procedures, operational controls, and compliance controls. * Losses, errors, and risks are controlled and mitigated by adhering to all applicable policies and procedures. * Provide callback and after-hour support. Specialized or Technical Knowledge and Skills: This position must be thoroughly knowledgeable at configuring/installing personal computer systems and peripherals and managing system vulnerability remediation. Being well-versed in the area of data backup and archival is also a must. The emphasis on virtualization and storage will require the ideal candidate to demonstrate a proven ability to handle network storage hardware, knowledge of backup server software and proficiency in virtualization platforms. In order to do so the following are required: * Bachelor's Degree in Computer Science, Information Systems, or related field or proven equivalent work experience. * Minimum of 2-4+ years professional IT experience. * Knowledge of backup server software (e.g., Veeam). * Familiarity with enterprise storage protocols (SMB/CIFS/NFS/iSCSI). * Experience working in a team-oriented, collaborative environment. * Storage certifications (e.g., EMC). * Hands-on experience with storage arrays (e.g., EMC). * Proficiency in virtualization platforms (e.g., VMware, Hyper-V) * Knowledge of server hardware and RAID configurations. * Strong time management skills in technical environments and project management. * Valid driver's license and ability to operate a motor vehicle. * Behavioral Competencies: Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position. * Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WEOKIE's core values. * Member Focus (internal and external): Builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving member problems, ensures commitments to members are met, solicits opinions and ideas from members, responds to internal members. * Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. * Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad Job Specific Competencies: The position requires a well-rounded and level-headed individual who is able to maintain composure in a variety of situations. The following stand out among a long list of behavioral competencies for this position: * Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. * Decision Making/Judgement: Recognized problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root causes of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others. * Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow. * Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. * Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism. * Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception and ability to adjust focus. * Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER WEOKIE does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all our members, our staff, clients, volunteers, subcontractors, vendors, and clients.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

SUMMARY: Responsible for providing maintenance, technical support, and assistance to end-users, whether on the phone or in person. Primary intention is to ensure end-user satisfaction and ability to properly operate any machinery or technology they may be having trouble with. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Serving as the first point of contact for end-users seeking technical assistance. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Provide technical assistance and support for incoming queries (ticketing) and issues related to computer systems, software, and hardware. Performing remote and onsite troubleshooting through diagnostic techniques and pertinent questions. Responsible for acting as a liaison, escalating, and assigning helpdesk tickets as necessary. Maintain end-user accounts (enabling, disabling, password resets) retaining data integrity and system quality. Maintains absolute standards of security, system integrity, and confidentiality within the department. Assists with troubleshooting and maintenance of all end-users (endpoint) equipment on property. Work on projects as assigned. Flexible scheduling required. PHYSICAL DEMANDS: The work requires moderate physical exertion such as long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping, recurring lifting of moderately heavy items. Occasionally lifts heavy objects over 50 pounds. KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION: One year to three years of similar or related experience. Equivalent to a high school education. CONDITIONS OF EMPLOYMENT: ° Uphold all principles of confidentiality effusively. ° This position has access to sensitive information and a breach of these principles will be grounds for immediate termination. Adhere to all professional and ethical behavior standards of the industry. Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors. Participate in departmental staff meetings, quality management activities, and educational programs. Demonstrate verbal and written skills. Comply with Seminole Nation Gaming Enterprise policies and procedures. Applicant and Employee must submit to and pass applicable drug test. Applicants may be required to work irregular work hours depending on but not limited to promotions, deadlines, and projects. Must be able to work various hours including weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants may be subject to a background check to ensure compliance with Seminole Nation Gaming Agency. Candidates for positions that require a background check must be able to successfully pass a background and character investigation. Complying with the Indian Gaming Regulatory Act and the rules, regulations, and standards established by the Seminole Nation Gaming Agency, the National Indian Gaming Commission, and pursuant to the Nation's gaming compact with the State of Oklahoma, and all other applicable laws. Securing and maintaining a Seminole Nation gaming license from the Seminole Nation Gaming Agency and cooperating fully with the Agency in the performance of its duties.

Job Details Gemini Industries, Inc (Oklahoma) - El Reno, OK Full Time High School $55000.00 - $65000.00 Salary/year None Day Shift Customer ServiceDescription The Technical Support Specialist will support Gemini's sales and customer experience team to increase gross profit dollars year after year by utilizing our innovative coating solutions, professionalism, and technical expertise. This position will routinely collaborate with the Lab and Product Development to ensure that Gemini's products are viewed as the industry leader and to also ensure that Gemini is viewed as a partner in the success of our customers' business. DUTIES AND RESPONSIBILITIES Provide technical support via phone, email, and occasional in-person visits to customers, distributors, and internal teams. Assist customers with coating selection, application techniques, troubleshooting, and problem resolution Conduct product demonstrations, training sessions, and on-site visits to ensure proper use of wood coatings. Collaborate with R&D and Quality Control teams to communicate customer feedback and resolve product performance issues. Manage and regularly update the AI technical assistant on the Gemini website Assist in developing and maintaining technical documentation, including application guidelines, troubleshooting charts, and FAQs. Support new product launches with technical guidance and customer assessments Provide technical support, adequate inventory levels and logistics for wood coatings application equipment. Regularly monitors progress against set goals and formulates and executes plans to ensure goals are met or exceeded. Perform other job-related duties and responsibilities as may be assigned from time to time by management. Qualifications REQUIRED SKILLS AND ABILITIES Ability to work math problems with percentages and ratios. Strong knowledge of the metric system for conversion. Ability to produce results with minimal supervision. Possess an in-depth understanding of the differences in products and application. Extensive knowledge of application equipment and coating systems. Have a familiarity with solvents & additives and their correlations into coatings. Have a familiarity with testing parameters; KCMA, AWI, ASTM etc. Have a familiarity with wood coatings application equipment, parts and accessories. Ability to collaborate well with others internally and externally. Strong written and verbal communication skills. Strong problem solving skills. Ability to routinely travel to other locations. Proficient in Microsoft Office suite. EDUCATION AND EXPERIENCE A high school diploma or GED equivalent AND 5 years' experience in coatings and application related field OR Bachelor's degree PHYSICAL AND MENTAL REQUIREMENTS The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls. Reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. Ability to see and distinguish colors.

Job Description This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technical support, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture. The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams. Primary Responsibilities Respond to and resolve Tier II support inquiries promptly and professionally. Create and manage customer work orders within the enterprise web application. Provide advanced technical assistance via phone, email, and collaboration tools. Coordinate with Tier I support and software engineering teams to identify issues and escalate defects. Prioritize and respond immediately to high-priority or VIP support requests. Build and maintain positive working relationships with end users to understand support needs. Diagnose, research, and resolve complex software and hardware issues. Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO). Document, track, and monitor issues to ensure timely and accurate resolution. Collaborate with Help Desk leadership to meet support metrics and customer requirements. Provide guidance and mentorship to Tier I help desk personnel. Identify and communicate potential risks affecting users or the software environment. Maintain current knowledge of emerging IT tools, technologies, and support practices. Required Skills & Qualifications Demonstrated exceptional customer service capabilities. Strong commitment to high-quality user support. Excellent verbal and written communication skills across phone, email, and chat channels. Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes. Proven ability to diagnose and resolve complex technical issues. Preferred Qualifications Bachelor's degree in computer science or equivalent combination of education and experience. 3+ years Help Desk or technical support experience. 3+ years customer service experience, preferably in a call center or enterprise environment. 3+ years' experience in the IT field. 2+ years' experience performing user software testing. Active DoD Secret Clearance Proficiency with: Azure DevOps (ADO) Ticketing/support systems VPN technologies Microsoft 365 Suite Windows 11 Microsoft Teams Laptop provisioning/support tools Powered by JazzHR JiKFgutzEH

True Sky Credit Union Structured Compensation - IT Systems Administrator Data Year: 2020 Prepared On: 02/28/2020 Department: Information Technologies Grade: 12 Reports To: Chief Information Officer Classification: Exempt Supervises Direct: 0 Supervises Indirect: 0 Approved By: CEO Effective Date: 02/22/2020 Revised Date: 02/28/2020 Role: Responsible for the technical design, implementation, support, organization, modification and the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems and hardware. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership in order to provide a high level of service to the customers of the department. Essential Functions & Responsibilities: E 25% Manages the day-to-day operations of the technical infrastructure by monitoring system performance, configuration, maintenance, and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities. E 10% Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired E 10% Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, network infrastructure, and other components. E 25% Ensures high availability and acceptable levels of performance of mission critical host computer resources. E 15% Participates in short and long-range planning for the department to select and utilize appropriate technologies to meet the evolving needs of the Credit Union and its members. E 10% Oversees the maintenance of hardware and software at the company's disaster recovery site and provides technical support for disaster recovery testing. N 5% Performs other job related duties as assigned. Performance Measurements: 1. Stays current with technological developments in systems administration technology and recommends ways for our organization to take advantage of new technology. 2. Develops tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work. 3. Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system. 4. Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse and documentation for backup and restoration of host operating systems and host-based applications. 5. Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. 6. Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations. 7. To stay current and comply with all federal and state regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and all credit union policies and procedures. Knowledge and Skills: Experience Five years to eight years of similar or related experience. Education Equivalent to a college degree BS or BA in Computer Science or Management Information Systems. Relevant experience may substitute for the degree requirement. Three year's work experience in complex systems design, programming and systems software and support. Desired Technical Certifications:- MCITP/MCSE, VCP, CISSP, CCNA Interpersonal Skills Excellent critical thinking and problem-solving skills. Ability to: Plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively. Other Skills Knowledge of: Programming languages and operating systems; current equipment and technologies in use; enterprise backup and recovery procedures, and system performance monitoring tools; effective project management techniques. Working knowledge of virtualization, both server-side and end user. Strong knowledge of systems and networking software, hardware, and networking protocols. Extensive experience with Storage Area Network (SAN) technologies. Familiarity with SQL and database operations. Availability outside of working hours to resolve emergency issues promptly. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

SUMMARY: Responsible for supporting the IT needs of the individual departments, ensuring a maximum level of service and user satisfaction. Maintaining, installing, and configuring endpoint workstations as directed. Maximizing endpoint security, patch management, and end-user account integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Serving as the escalatory point of contact for end-users seeking technical assistance. Provide technical assistance and support for incoming queries (ticketing) and issues related to computer systems, software, and hardware. Maintain daily performance and endpoint systems. Performs routine maintenance on endpoint systems. Run reports to identify trends and malfunctions that continue to occur. Provisions and maintains end-user accounts (creating, enabling, disabling, filing) and workstations, maintaining data integrity and system quality. Maintains working knowledge of all endpoint systems (workstations and client devices). Maintains and enforces absolute standards of security, system integrity, and confidentiality within the department. Routinely inspects all supported equipment on property, identifying and reporting potential problems, additionally tasked with (coordinating, scheduling, executing) necessary repairs or cleaning. Maintaining security, integrity, and performance of Gaming Floor network cabling, additionally tasked with making suggestions and recommendations (equipment, security standards, etc.). Assists with troubleshooting and repair of all supported equipment on property. On call for any non-emergency issues: Password resets/account unlocks not required to be onsite unless directed by Information Technology Director. Work on projects as assigned. Flexible scheduling required. KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION: Three years to five years of similar or related experience. Equivalent to a high school education. PROBLEM SOLVING: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities and be able to deal with stressful situations in a professional manner. Must be a Team Player. Must be a detail oriented, organized individual with the ability to multi-task and be able to work in a fast-paced environment. Displays strong verbal and written communication skills with proven ability to handle conflict situations. CONDITIONS OF EMPLOYMENT: Uphold all principles of confidentiality effusively. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination. Adhere to all professional and ethical behavior standards of the industry. Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors. Participate in departmental staff meetings, quality management activities, and educational programs. Demonstrate verbal and written skills. Comply with Seminole Nation Gaming Enterprise policies and procedures. Applicant and Employee must submit to and pass applicable drug test. Applicants may be required to work irregular work hours depending on but not limited to promotions, deadlines, and projects. Must be able to work various hours including weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants may be subject to a background check to ensure compliance with Seminole Nation Gaming Agency. Candidates for positions that require a background check must be able to successfully pass a background and character investigation. Complying with the Indian Gaming Regulatory Act and the rules, regulations, and standards established by the Seminole Nation Gaming Agency, the National Indian Gaming Commission, and pursuant to the Nation's gaming compact with the State of Oklahoma, and all other applicable laws. Securing and maintaining a Seminole Nation gaming license from the Seminole Nation Gaming Agency and cooperating fully with the Agency in the performance of its duties.

Welcome to Love's! The Field Technology Services department is looking IT Fuel Specialists to provide hands-on technical support to Love's store operations by addressing complex fuel system and communication issues. A major focus of this role involves troubleshooting and coordinating resolution of fuel outages in collaboration with internal teams, vendors, and support partners. You will assist with the programming, testing, and validation of fuel dispensing system communication at new and existing Love's locations. This role also leverages generally available AI tools to enhance problem-solving, documentation accuracy, and workflow efficiency. By using AI resources for information gathering, pattern recognition, and task optimization, this position supports improved responsiveness and operational reliability across store systems. Job Functions: Collaborate with store users and vendors to identify system faults and determine appropriate solutions. Analyze escalated work orders and apply structured troubleshooting steps to resolve technical issues. Handle advanced-level fuel system calls from vendors and Facilities Maintenance. Travel to Love's locations nationwide for new store openings and complex fuel system assignments. Troubleshoot and repair fuel system communication issues, validating that systems perform correctly and consistently. Test and verify equipment functionality following installation or service. Partner with other departments to resolve critical issues, document resolutions, and contribute to training resources. Review closed tickets and utilize available AI tools (e.g., ChatGPT, Copilot, Gemini) to identify recurring issues, trends, or process improvements. Maintain accurate documentation of all work orders and calls in Salesforce or other company systems. Assist in the implementation of system updates, process improvements, or automation initiatives. Adhere to established timelines, technical specifications, and expense guidelines. Supports broader team and enterprise goals by proactively contributing to initiatives outside of core responsibilities. Qualifications and Experience High school diploma or equivalent 0-1 years Help Desk experience (Help Desk experience at Love's preferred) Basic AI certification not required but considered a plus. Hard Skills Strong experience with Windows Operating systems and knowledge of Microsoft Office Suite Basic networking skills Gilbarco certification required (Company provided) Basic understanding of computer systems, networking, and automated monitoring tools. Demonstrated ability to use generally available agentive AI tools such as ChatGPT, Microsoft Copilot, or Google Gemini to improve personal work efficiency and productivity. Soft Skills Detail-oriented and thorough in following procedures and documenting work accurately. Reliable and accountable, consistently meeting deadlines with minimal supervision. Collaborative team player who supports others and contributes to shared goals. Flexible and eager to learn new systems, including AI-supported tools and technologies. Practical problem solver who uses curiosity and logic to identify and resolve issues efficiently. Work Environment: Prolonged sitting, some bending and stooping Eye strain (screen use) Manual dexterity sufficient to operate a computer keyboard and calculator Occasional lifting of up to 25 pounds Requires normal range of hearing and vision Additional hours may be necessary. Traveling via car and plane will be required (Amount of travel does vary but travel typically is about 1 week per month) Overnight travel is required Valid Driver license is required Note: The items identified above are representative of those commonly associated with this position but are not exhaustive. Employees may encounter additional or unforeseen responsibilities in the course of their duties. This job description should not be construed to imply that these requirements are the exclusive standards of the position. All employees may be required to follow any other instructions, cross train in other positions, and perform other duties as required by workloads. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Information Technology