Computational Biology Intern
Information technology internship job in Boston, MA
Junior Bioinformatics Student Researcher (Single-Cell Biology)
We are seeking a motivated student with emerging interest in computational biology to join our research group and contribute to single-cell transcriptomics projects. This position is ideal for a student eager to build experience in modern genomics, coding for biological analysis, and collaborative research in a wet-lab + computational environment.
Role Overview
The Junior Bioinformatics Researcher will assist with processing and analyzing single-cell and spatial transcriptomics data, support ongoing projects, and learn standard analysis workflows under mentorship from lab members.
Key Responsibilities
· Assist with data parsing, preprocessing and QC of single-cell RNA-seq and spatial transcriptomics datasets
· Apply analysis tools such as Seurat, Scanpy, and basic Linux command-line workflows
· Support integration, clustering, differential expression, and cell-type annotation
· Help maintain organized scripts, notebooks, and data files
· Generate visualizations and figures for meetings and data reviews
· Participate in lab discussions, contribute ideas, and develop independent skills over time
Training & Skills Development
The student will gain experience in:
· R/Python coding for biological data analysis
· Single-cell pipelines (10x Genomics, Cell Ranger, Seurat/Scanpy)
· Data visualization and reproducible workflows
· Basic HPC/terminal use, Git version control, and documentation practices
· Biological interpretation of transcriptomic results
Preferred Qualifications
· Undergraduate or early grad student in Biology, Bioinformatics, Computer Science, Engineering, Neuroscience, or related field
· Interest in learning single-cell genomics and computational analysis
· Intermediate experience coding in R or Python (coursework or self-taught accepted)
· Curiosity, organization, and willingness to learn new computational tools
Nice-to-Have
· Previous coursework in genetics, molecular biology, or data science
· Familiarity with Jupyter/RStudio environments
Information Technology Support Specialist
Information technology internship job in Boston, MA
3 Month Contract On Site in Boston, MA
No 3rd Party Recruiters
1-3 years in a Help Desk, IT Support, or Desktop Support role.
Must have solid imaging skills
Polished communication skills; via phone calls and teams
Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users.
Comfortable in a corporate setting, ideally with experience supporting on-site and remote users.
Technical Skills
Operating Systems: Working knowledge of Windows 10.
Software: Familiarity with Microsoft Office 365.
Systems & Tools: Hands-on experience with Active Directory (e.g., password resets, account creation).
Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups.
Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting.
Education
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands-on experience.
Permanent Service Desk Engineer
Information technology internship job in Boston, MA
PERMANENT Service Desk Engineer~ Hybrid 3 days
Our client is seeking a Service Desk Engineer who delivers white glove, concierge-style support to executives, investment teams, and staff. This mid-level role blends hands on Tier 1/2 service with engineering minded problem solving, automation/scripting, and a relentless focus on user experience, security, and operational excellence. You will own incidents end to end, improve the environment through proactive fixes and documentation, and contribute to projects across end user computing. Success looks like fast, professional support; fewer repetitive tickets thanks to automation; and delighted users who can work securely from anywhere.
RESPONSIBILITIES:
White Glove/ End User Support
Provide Tier 1 & Tier 2 support for Windows 10/11 laptops/desktops, mobile devices (iOS/iPadOS/Android), peripherals, and core applications.
Deliver in person, remote, and on-site assistance; prioritize executive/VIP and trading adjacent users with discretion and urgency.
Support collaboration tools (Microsoft 365/Exchange Online, Teams, SharePoint/OneDrive; Zoom/Zoom Rooms) including meeting setup and room tech.
Identity, Device, and Application Management
Troubleshoot and administer Active Directory/Entra ID (Azure AD), Group Policy, Conditional Access, MFA, and role-based access controls.
Handle endpoint lifecycle: imaging/provisioning (Autopilot), enrollment (Intune), compliance, software distribution, patching, and secure decommissioning.
Maintain asset inventory accuracy and chain of custody for devices and loaners.
Automation & Continuous Improvement
Create and maintain PowerShell (and optionally Python) scripts to reduce toil (e.g., user provisioning/deprovisioning, mailbox/Teams' automation, Intune/Graph tasks).
Build self-service/runbooks, workflows, and knowledge base articles to improve first contact resolution.
Identify recurring issues and implement problem management fixes; contribute to endpoint hardening and configuration baselines.
Security & Compliance
Apply strong security hygiene in daily support: data protection, least privilege access, secure file sharing, and incident triage.
Support Microsoft Defender for Endpoint, BitLocker, and compliance policy remediation.
Assist in BCP/DR exercises and ensure support readiness for critical business periods.
Global Site Support & Vendor Coordination
Coordinate with a Managed Service Provider to perform Tier 1 support
Provide remote support across multiple time zones; coordinate with local providers for smart hands tasks (installs, break/fix, logistics)
Assist with office moves, equipment deployment, and conferencing/AV maintenance.
ITSM Process Excellence
Work within an ITSM platform (ServiceNow/Freshservice/Jira): incident, service request, change, problem, and CMDB/asset management.
Maintain accurate, current documentation of procedures, configurations, and known errors.
REQUIRED SKILLS:
Bachelor's Degree in Computer Science or related field
3-5 years in a Service Desk/Desktop Support role within a professional IT environment.
Proficiency with Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) and Windows 10/11 troubleshooting.
Experience with Active Directory/Entra ID, Intune, Group Policy, and device provisioning (Autopilot).
PowerShell scripting for support and administration; comfort reading API/Graph docs and JSON outputs.
Solid understanding of ITIL/ITSM practices and use of a ticketing system (ServiceNow, Freshservice, or Zendesk/Jira).
Excellent communication and customer empathy; able to translate technical issues into business friendly language.
Strong organization and multitasking in a fast paced, high stakes environment.
PREFERRED QUALIFICATIONS:
Financial services or executive support experience; familiarity with trading adjacent etiquette and urgency.
Exposure to Azure.
Experience with Cortex XDR, Conditional Access, AIP/Purview, and security incident handoff.
Automation beyond PowerShell (e.g., Python, Power Automate, Freshservice workflows).
Knowledge of networking fundamentals (DNS/DHCP, Wi-Fi, VPN, split tunnel, SDWAN), printing, and AV/Zoom Rooms.
Familiarity with SCCM/MECM or co management with Intune.
Certifications: ITIL 4 Foundation, Microsoft 365 Certified: Endpoint Administrator (MD?102), AZ?900, Security+.
Help Desk Specialist
Information technology internship job in Boston, MA
Key Responsibilities
Act as the initial point of contact for all technology-related requests submitted via phone, email, or the ticketing platform. While the role is primarily remote (about 90%), the Analyst must be able to travel into the office when coverage is required for local IT personnel.
Troubleshoot and resolve issues involving computers, mobile devices, printers, conferencing tools, and network connectivity.
Provide support for essential firm applications, including Microsoft 365, Teams, Zoom, Citrix, VPN solutions, and legal tools such as iManage and Intapp.
Offer high-touch, concierge-level assistance to attorneys, partners, and leadership to minimize downtime and ensure smooth client service.
Handle setup, configuration, and maintenance of hardware for new employees, internal moves, and visiting legal staff; assist with conference room and AV equipment as needed.
Record tickets, resolutions, and actions taken, and contribute to internal documentation by updating the Knowledge Base.
Track and manage computers, peripherals, and loaner devices to support daily operations.
Work closely with other IT team members to escalate advanced issues while remaining engaged until the matter is fully resolved.
Participate in after-hours or on-call rotations to meet urgent business or client needs.
Core Competencies
Strong analytical and troubleshooting abilities, especially in time-sensitive situations.
Exceptional customer service skills and the ability to communicate clearly and confidently.
Works well independently and as part of a team while maintaining a high level of discretion.
Anticipates user needs and delivers service with urgency and professionalism.
Quickly learns new technologies and adapts to evolving tools and workflows.
Explains technical problems in a straightforward, user-friendly manner.
Demonstrates sound judgement when handling confidential or sensitive information.
Collaborates effectively with IT peers and other departments.
Preferred Background
Three to five years of technical support experience within a law firm or similar professional environment.
Solid understanding of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN platforms.
Knowledge of legal applications such as iManage and Intapp.
Willingness to work extended hours or weekends when necessary.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Desktop Support Engineer
Information technology internship job in Bedford, MA
Job Title:
Desktop Support Engineer
Must Have Technical/Functional Skills
End user Desktop / Laptop Support. Laptop build process. System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10.
JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, ServiceNow, Zoom,
Microsoft SCCM preferred.
IT ServiceDesk experience
Roles & Responsibilities
Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
Experience creating collections, packages, applications within SCCM
Should have strong experience in SCCM 2007 & 2012
Experience in installation of Microsoft System Configuration Manager 2007-2012.
In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
Experience in deploying, troubleshooting, and managing Windows devices
Must have excellent competency with SCCM, WSUS and other patching tools.
Experience in supporting Windows Server 2012, 2016, 2019
Generic Managerial Skills
1. Be a point of contact for all proactive technical engagements.
2. Work independently and as a team member
3. Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.
Information Technology Specialist
Information technology internship job in Boston, MA
Desktop Support Specialist
Onsite role
Are you ready to grow your IT career? We're looking for motivated people to join our team and provide desktop support for one of our clients in Andover, MA.
What You Will Do
As a Desktop Support Technician, you will help keep employee computers and equipment working properly. Your tasks may include:
Fixing software issues on workstations
Setting up, moving, and changing PCs (IMAC work)
Installing computer images
Recovering and tagging IT equipment
Supporting printers
Helping users at a tech support desk (Tech Bar)
Updating tickets and requests in the IT system
Helping with other IT support tasks as needed
What We're Looking For
Some experience in desktop support is helpful, but not required
Training is provided for entry-level candidates
Basic knowledge of PC imaging
Experience with incident and change management is a plus
Familiarity with tools like ServiceNow, Bomgar, LapLink, or Secure Disk Wipe is helpful
Preferred (Nice to Have)
Dell Technician certification
Experience managing IT inventory
Job Requirements
Must live close enough to commute to Andover, MA
Must be a U.S. citizen (required for this role)
Must be able to work onsite
Able to lift up to 40 pounds
Able to stand, walk, climb stairs, kneel, and work under desks
Must pass required drug testing (paid for by the company)
What's Important to Us
You communicate clearly and professionally
You can work on your own and as part of a team
You enjoy solving problems
You want regular feedback and opportunities to grow your career
You value working with respectful, ethical teammates and clients
Information Technology Specialist
Information technology internship job in Peabody, MA
We are seeking a dedicated and skilled Field Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing various and computer systems in the field. The ideal candidate will possess a strong technical background and the ability to troubleshoot complex issues effectively. You will work closely with clients to ensure their systems operate efficiently and meet their needs. This includes Client/Server networking expertise. Windows 11 experience. Application and systems' migration.
Responsibilities
Knowledge of desktop Windows 11, server, server upgrades and migrations a must.
Knowledge of Active Directory and user security a must.
Conduct regular inspections of equipment to identify potential problems before they escalate.
Provide technical sales support by advising clients on product upgrades and enhancements.
Qualifications
Proven experience in PC/Server maintenance required.
Experience using precision measuring instruments for diagnostics is a plus.
Technical sales experience is beneficial but not required.
Strong communication skills in English are necessary for effective client interaction.
Help Desk Technician
Information technology internship job in Waltham, MA
ENTEGRATION, Inc., a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technician to support a large client in Waltham, MA. This is a full-time, hybrid position at our client's Waltham, MA office, with up to 25% travel to other offices in the Boston area required.
The ideal candidate will image and update PCs to bring infrastructure up to appropriate standards for our client's configuration of their environment. This role provides a great opportunity to gain hands-on experience in troubleshooting, hardware/software maintenance, and network support in a collaborative environment. A successful candidate will have good intrapersonal skills and be able to interface with management at our client to understand and design solutions to meet their needs.
The Help Desk Technician will work closely with our client's management and employees to understand their needs and solve support issues. They will also work closely with other Entegration employees to ensure that standard solutions are implemented and to ensure that best practices are shared amongst all Entegration clients.
Duties and Responsibilities:
Work with team to image and swap out PCs across the entire network.
Travel required to swap and replace equipment.
Assist with technical support to end-users via phone, email, or in-person.
Troubleshoot hardware and software issues for desktop computers, laptops, and mobile devices
Install, configure, and maintain operating systems, software applications, and peripherals.
Assist with setting up and managing user accounts, permissions, and access rights in Active Directory.
Perform basic network troubleshooting (e.g., Wi-Fi connectivity, IP conflicts, printer setup)
Help maintain IT documentation, including hardware/software inventories and technical procedures.
Collaborate with senior IT staff for escalated issues and ongoing projects.
Ensure the security and privacy of networks and computer systems.
Assist with routine maintenance of servers, backups, and system updates.
Help team Perform analysis, troubleshooting, diagnosis, and resolution of client systems and network, including IP phone systems
Work with team implement, upgrade, migrate, and maintain all Microsoft Windows pc's
Collaborate with onsite and remote IT support Team members
Qualifications:
Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
2+ years of experience in a help desk or IT support role in a professional environment.
Basic understanding of networking (TCP/IP, DNS, DHCP) and computer hardware.
Familiarity with Windows operating systems.
Excellent troubleshooting methodology and skills.
Ability to work independently and in a team environment
Candidates must always retain the highest level of professionalism.
Ability to work a flexible schedule is required; may occasionally be required to work outside standard business hours with travel to other satellite locations
Willingness to learn new technologies and develop professionally
Microsoft Certification (MCSE or MSTP) a plus but not required.
Required Technologies:
Strong skills deploying, using, and troubleshooting Windows desktop operating systems
Understanding of Microsoft Active Directory, Group Policy, and File and Print services
Understanding of Office 365
Networking Protocols including DNS, DHCP, & TCP/IP
Familiar with Enterprise Anti-Virus technologies
An understanding of Terminal /RDP and or Citrix Services administration and troubleshooting
Experienced deploying workstations using PDQ, MDT.
Candidate must be familiar with automated trouble ticketing systems
Candidate must be familiar with automated systems monitoring tools
Familiarity with the following technologies is a plus, but not required:
Knowledge of Dell hardware
Knowledge of Windows Configuration designer
Working knowledge of Cisco switches
Knowledge of Windows scripting
About Us:
ENTEGRATION, Inc. is a leading provider of outsourcing, consulting, and systems integration services. Since 2000, ENTEGRATION has worked with medical practices of various sizes, ranging from practices with 2-3 providers in a single office to 10 or more providers spread across several offices.
ENTEGRATION specializes in helping our clients implement electronic medical record (EMR) systems from start to finish, including the selection, planning, implementation and on-going support phases. Our focus on medical practices has allowed us to build specific services that today's practices require, including HIPAA security, EMR hosting, EMR off-site backup, and numerous other services. Our clients depend on us to manage their networks and ensure that they are secure, efficient, and reliable. ENTEGRATION understands medical practices and how they run, allowing us to provide the highest level of service. We strive to be more than just a vendor to our clients; we aim to be a trusted technology advisor and valuable partner.
You can learn more about ENTEGRATION by visiting ********************
ENTEGRATION, Inc. is an equal opportunity employer.
Information Technology Support Specialist
Information technology internship job in Boston, MA
Freeman Mathis and Gary, LLP is a rapidly growing, national litigation firm seeking an enthusiastic IT Support Specialist to join our Boston, Ma office. The IT Support Specialist provides ad-hoc and planned training and support to end users across our national Firm. The primary focus is on the end user and ensuring that their needs are met so they can effectively use technology to perform their jobs. This position requires excellent customer service skills, communication skills, problem solving skills, training skills, and an expert level mastery of Microsoft Office. The IT Support Specialist works closely with other IT Team members in one or more offices, Subject Matter Experts (SME's) across functional roles, the Firm's Training Coordinator, the HR Department and the Administrative Managers. This role may at times be called on to present training to leadership or large audiences virtually or in person.
The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Accountable, Takes Ownership, Corrects Mistakes
Organized, Timely, Confidential, Responsive (within 24 hours)
Essential Job Functions:
Support for all end user technical and applications software problem resolution
Monitor ticketing system to ensure resolution of all incidents and/or appropriate escalation to firm technology resources in a timely manner
Interact with the IT team, HR and Administrative management- leverages relationships for excellent outcomes and end user support initiatives
Communicates effectively with attorneys, staff, clients and vendors
Provide support & training for VOIP & Softphones, Unified Collaboration Systems, and video conferencing systems
Active Directory, Office 365 Administration
Support deployment of new technologies, identification of technical needs, and effectively communicating those needs to the managing partners of the firm
Accurate documentation of IT service requests to ensure ticket response and resolution as well IT Processes and Policies
Maintain positive vendor relationship management when necessary and escalate issues to IT Support Manager as needed
Facilitate the setup and relocation of offices under tight timelines (technologies include desktop and user setup, printing, application support and many others)
Additional duties as assigned
Education, Experience and Skills:
High School Diploma required. Bachelors' Degree preferred (IT or IS)
iManage or Document Management experience preferred
Five or more years' experience as an IT support specialist in a professional services environment
Expert level Microsoft Office Suite, specifically Excel, Word & Outlook. OneDrive, Teams & SharePoint are highly
Experience in training and development highly desired
Law Firm experience a plus, working knowledge of the legal process preferred
Demonstrates a high level of patience, able to meet users where they are and teach them how to self-serve to reduce their reliance on IT support going forward
Self-motivated with the ability to work under little or no direction once basic job competencies are mastered
Flexibility to work outside of business hours and overtime as required
This position may require travel to assigned support locations and other locations as needed
What we offer you
Competitive compensation
Comprehensive benefits package, including medical, dental, and vision
HSA and FSA plans available for employees and dependents
Work-life balance
Generous PTO policy
401K plan including a 3% Employer Safe Harbor contribution
Firm paid life insurance and long-term disability
Employee Assistance Program
Year-end bonuses and referral fee programs
EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
Human Resources Information System Administrator
Information technology internship job in Waltham, MA
HRIS Consultant
Hybrid 2-3x a week onsite in Greater Boston area
$50.00 - $60.00 per hour
Our client is seeking an HRIS Systems Manager to support their Human Resources operations team. This role is responsible for overseeing, and support maintaining the Human Resources Information Systems (HRIS), ensuring system integrity, optimizing workflows, and integrating data across platforms. The position will serve as the primary technical resource for HR applications, working closely with HR Operations and liaising with IT.
Job Description:
Oversee and maintain custom reports, dashboards, and data integrations within the HRIS.
Build and maintain functional improvements in the HR system aligned with HR initiatives and strategic plans.
Collaborate with application vendors and participate in user group meetings as needed.
Troubleshoot and resolve system issues, including user access, data inconsistencies, and performance problems, in partnership with HR and the UKG service team.
Partner with HR and IT to determine release schedules for HRIS applications; present software fixes and enhancement requests to the Change Advisory Board.
Analyze recurring issues by root cause, deploy tested fixes, and ensure long-term stability.
Recommend improvements by monitoring system performance and processes.
Update and close technical support tickets related to HRIS.
Test and validate application changes to ensure full functionality.
Provide reporting support and guidance to HR on application data.
Attend training and create support documentation for HR applications.
Participate in disaster recovery processes for all in-scope systems.
Contribute to additional duties and projects as required.
Qualifications:
Bachelor's degree and 5+ years of hands-on experience in HRIS systems
Solid understanding of HR processes and data structures.
Excellent interpersonal, communication, and documentation skills.
Ability to act as both a developer and business analyst, managing small to medium technical projects.
Strong organizational skills with the ability to manage multiple projects and meet deadlines.
Desktop Support Specialist
Information technology internship job in Boston, MA
FT Hybrid role, 2-3 days in Quincy, MA
Candidate must work the 2nd shift - 11 AM to 8 PM EST
IT helpdesk technician, 3+ years experience
Solid Understanding of Identity Access Management and best practices is desired.
Python or PowerShell scripting is a plus.
Great communications and ability to work with our client users and customer VIP executives at their office locations.
Self Starter. Able to work independently. Avid learner.
Prior MSP experience is very helpful.
Imaging to a workstation - For MS, it would be Intune and Apple Congi - knowledge here is key
Laptop workstation setups & user onboards is the main functions with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & troubleshooting etc.
Supporting Level1/2 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead
Some background with Windows, including Windows 11 upgrade support and rollouts to laptops
Azure and AWS knowledge are key
Experience supporting VP-level laptop issues
Some background in MacOS workstation support
Some background with InTune, Kandj,i and similar imaging and deployment software
Position will be reporting into our Quincy Marina Bay office.s
IT Service Desk Technician
Information technology internship job in Boston, MA
Job Title: IT Service Desk Technician
Reports To: Manager, IT Support
Employment Type: Full-Time
Workplace Type: Hybrid
The Celito Team
The Celito Team architects the buildout of simplified, integrated, and compliant technology stacks. With both consulting and products, our expertise can help our customers save time and money as they move from strategic Clinical & Quality management all the way to widespread and profitable commercialization.
Job Overview
In this customer-facing role, the IT Service Desk Technician will play a key role in supporting our clients as the primary point for service calls and emails, tackling common and challenging issues. The role will also provide top-tier customer service and subject matter support in an onsite and/or remote environment. This position will provide troubleshooting and technical expertise to drive high first-call resolution.
Responsibilities and Duties:
Initial point of contact for all IT related incidents and requests
Work within ticketing system to provide clients with timely and meaningful updates
Troubleshoot IT related issues remotely or in person and escalate any unsolved issues
Image laptops (Windows OS and MacOS) and customize with company applications
Support both Windows and Mac systems
Document IT procedures, create runbooks and reports
Continually improve IT support processes
Onboard and offboard users on multiple platforms
Train new hires on policies, procedures and technical skills
Support with conference room AV
Troubleshoot printers and Wired/Wireless networks
Other duties, project work and responsibilities as assigned
Requirements:
3+ years of experience with troubleshooting end-user issues and processing service requests as part of a service desk team
Experience working in an IT Service Management platform or Help Desk ticketing system
Senior or Team Lead experience in a Managed Service Provider (MSP) environment is a plus
Experience with documentation and procedure design
Technical certifications and/or related college coursework/degree (CompTIA, ACMT, HDI) a plus
Strong knowledge of Windows OS and Mac OS
Strong knowledge of end-user hardware (PCs, office peripherals, Android/iOS devices)
Experience in the following systems (Office 365, Okta, Zoom, SharePoint, CrashPlan, Druva InSync, CrowdStrike, Mimecast, DocuSign)
Excellent customer service, communication and interpersonal skills
Able to travel and work at customer sites as needed
Help Desk Technician
Information technology internship job in Somerville, MA
Required Skills & Experience
- 2+ years of IT experience
- Experience setting up computers for new users (hardware and software setups)
- Experience supporting Mac and Windows users
- MS 365 and Google Workspace support experience
Nice to Have Skills & Experience
- Knowledge of Linux
Job Description
Insight Global is seeking a motivated Helpdesk Technician to join our client, an American energy storage company, based in Somerville, MA. This Helpdesk Tech will be responsible for supporting a large corporate office made up of Windows and Mac users. You will be the first point of contact for technical issues submitted via phone, email, or ticketing system. They will be responsible for providing hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals. troubleshoot and resolve end user issues through a ticketing system, as well as perform new user onboarding/offboarding, including hardware setup, user account provisioning, access configuration, connecting new computers to printers, etc. The ideal candidate will have Windows/MS 365 experience and some exposure to Google Workspace and Mac environments. Any knowledge of Linux OS is a plus.
Compensation: $21-$24/hr.
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Information Technology Project Analyst
Information technology internship job in Marlborough, MA
Job Role: IT Project Analyst
Key Responsibilities
Manage IT and business automation projects from planning through implementation
Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes
Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps
Design and maintain dashboards and reports in Power BI and Microsoft Fabric
Support database-related work, ensuring proper design, data integrity, and relational structure
Apply AI fundamentals to improve workflows and analytics
Track project timelines, budgets, and communications
MUST HAVES:
· 3-5 years of proven experience managing IT projects and working cross-functionally with technical teams
· Proficiency with Power BI and Power Automate strongly preferred
· Working knowledge of SQL Server and database structures strongly preferred
NICE TO HAVES:
· Familiarity with SharePoint, Lists, Power Apps, and Microsoft Fabric preferred
· Understanding of AI concepts and how to apply them in business environments preferred
Desktop Support Technician
Information technology internship job in Boston, MA
Desktop Support / Network Technician I
Onsite: 55 Fruit Street, Boston, MA
Contract: 3-6 months, with possible extension
Schedule: M-F. 8:00am-4:30pm
Pay rate $24.00 p/hr - W2
*W2 Contract Only*
Covid surge project. The contractors for this project directly help our tech team with fixing break fix issues for the PC, laptops printers etc..For this reason, the Covid Surge techs that we are looking for need to have some prior experience in desktop support.
MUST HAVES:
-- Strong commitment to providing superior customer service
-- One year of experience in desktop support role
-- Hands-on experience with the installation, repair and troubleshooting of personal computers
--------------------------------------------------------------------------------------------
The Network Technician I provides technical support services for desktop computers, laptop computers, printers,
tablets, monitors, scanners and other peripheral devices. Services will include device deployment, software
installation, testing network connections, troubleshooting services and repairs. Service requests will be tracked
and documented in service management software.
The specifics associated with this role are described in the attached Position Summary.
Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and
key objectives for this position. These items should be evaluated throughout the year and included in the written annual
evaluation.
• Provide break/fix technical support services for networked and stand-alone computing equipment
• Use knowledgebase articles, where appropriate, to resolve issues
• Document work performed within the service management software; document device and user data as
required
• Prioritize issues by level of urgency and triage or escalate unresolved issues as appropriate
• Provide setup and configuration of computers and other network devices in compliance with Mass General
Brigham standards; participate in large hardware deployments, moves and operating system rollouts
• Perform scheduled preventative maintenance on desktops and laptops including re-imaging operating system
software, data capture and restoration, cleaning physical hardware, replacement of broken or out-of-warranty
hardware and cable management
• Provide next level technical support for Service Desk staff
• Provide turnover report for next shift
ML - Computer Vision Engineer
Information technology internship job in Cambridge, MA
AI/Computer Vision Engineer - Cambridge, Boston (Hybrid)
Join an elite innovation team driving next-generation medical robotics and AI solutions. This cutting-edge group focuses on early-stage breakthrough projects, transforming novel ideas into scalable, impactful technologies.
Your Role:
Develop advanced algorithms and software in a regulated medical environment.
Design ML-based solutions for digital insights from medical imaging and robotic data.
Define requirements, create test protocols, and support validation of new features.
Collaborate with multidisciplinary teams across research, clinical science, regulatory, and business functions.
Stay ahead of MedTech and AI advancements while contributing to intellectual property development.
Work in state-of-the-art R&D labs in Cambridge, Massachusetts.
You're the Right Fit If You:
Have a strong background in machine learning, computer vision, and medical image analysis.
Hold a Master's (3+ years of experience) or PhD in Computer Science, Biomedical Engineering, Robotics, or a related field.
Are experienced with medical imaging technologies, image-guided therapy, and regulated medical device development.
Possess exceptional programming skills (Python required, C++ preferred).
Are self-motivated, adaptable, and excel in communication and problem-solving.
This is a unique opportunity to shape the future of medical robotics and AI in a confidential, high-impact environment.
Embedded Software Intern
Information technology internship job in Boston, MA
Are you a problem solver looking for a hands-on internship position with a market-leading company that will help develop your career and reward you intellectually and professionally? About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at ************** and on LinkedIn and Twitter (X).
At ADI, you will learn from the brightest minds who are here to help you grow and succeed. During your internship, you will make an impact through work on meaningful projects alongside a team of experts. Collaborating with colleagues in an environment of respect and responsibility, you will create connections that will become a part of your professional network.
ADI's culture values aligned goals, work-life balance, continuous and life-long learning opportunities, and shared rewards. The internship program features various lunch-and-learn topics and social events with other interns and full-time employees.
At ADI, our goal is to develop our interns so they are the first to be considered for full-time roles.
Apply now for the opportunity to grow your career and help innovate ahead of what's possible.
Analog Garage PST Embedded Software Intern
ADI's internship program allows young professionals to gain professional experience within an innovative and global company. This program enables interns to collaborate and learn, drive results, and grow their professional network. ADI's long-term goal is to convert an intern into a full-time employee. The University Relations Team continually strives to accomplish this goal year after year by establishing a well-equipped program (virtual and inperson) that focuses on growth, company culture, and mentorship, coupled with a collaborative work environment and passion for innovation. On average, ADI converts roughly 70%-80% of our interns each year into full-time hires!
The Analog Garage is ADI's internal innovation lab, empowering ADI by creating breakthrough technologies. Bringing together engineers, research scientists, and business leaders, we develop new technologies and solutions in a fast-moving, experiment-focused startup atmosphere. As a leader in cutting-edge technology for over 50 years, Analog Devices has a history of performance and the agility to engineer future breakthroughs.
The Platform and Systems Team (PST), part of Analog Garage, works cross-functionally with research scientists and other domain experts to advance applications in biotech, renewable energy, autonomous systems, automotive, and many more types of intelligent edge systems. The PST team in Boston is seeking an Embedded Software Intern who will -
* Contribute to distributed data pipelines that connect embedded and cloud systems.
* Develop firmware, automation tools, and tests to support embedded systems.
* Work with embedded sensors and participate in data collection campaigns. You are encouraged to expand your skills by taking on additional responsibilities like PCB design, digital design, and/or edge-based ML algorithm implementation.
Required:
* Enrolled in an MS EE, ECE or CS program; or 3rd / 4th year in an equivalent BS program
* Experience with integration of software and hardware systems and debug.
* Excellent oral/written communication skills to interact with cross-functional team and motivated to learn new things quickly in an agile environment.
* Fundamental knowledge of DSP, sampling theory.
* Familiarity with C, C++, Rust and Python or other scripting languages.
* Familiarity with Make, CMake or similar build systems.
* Familiarity with embedded RTOS frameworks like FreeRTOS, Zephyr or similar.
* Familiarity with Linux based embedded development and deployment.
* Knowledge of software development life cycle and its management tools including git or similar.
Desired:
* Experience with Linux or Windows environment
* Familiarity with implementing digital signal processing in FPGA fabric (Xilinx or Altera)
* Familiarity with multi-processor firmware design and debug
* Familiarity with AI/ML edge inference frameworks, quantization and deployment
* Knowledge of PCB design is a bonus
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
EEO is the Law: Notice of Applicant Rights Under the Law.
Job Req Type: Internship/Cooperative
Required Travel: No
The expected wage range for a new hire into this position is $22 to $41.
Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
Auto-ApplyC++ Software, Camera & Image Processing Intern (Summer 26')
Information technology internship job in Waltham, MA
Job DescriptionThe Elevator Pitch
Do you want to gain hands-on experience in embedded software? Are you eager to learn and develop critical skills for your future career as an engineer?
In this 10-week C++ Software, Camera & Image Processing Intern role, you will learn to be a part of a team of developers, responsible for a piece, but working along with others without breaking your work and the larger code base. An experience that can't be emulated in academia. Not only will you be gaining critical skills in embedded software, but you will also have the opportunity to be exposed to the ins and outs of the company while getting exposure to all other departments and how they operate.
The specific project will be related to our 3D camera, image processing pipeline and/or diagnostic tools and will be determined based on the needs at the time of the internship. You will be a good fit for this project if you have experience with computer vision, image processing and working with cameras.
Success in the Role: What are performance outcomes over the first half and second half of the internship you will work toward completing?
In the first 5 weeks, you will:
Understand Evolv, our product and culture, what we do, and why we do it
Successfully install the environment and tools we use for development
Develop familiarity with the code part you are involved with
Run Express system, collect scans, analyze the data
Complete a design review for the internship project
Develop questions about implementation details
In the last 5 weeks, you will:
Complete your designated internship project
Be able to describe how it assists the system
Be a vital part of the team
Help others with setting up
Have a better idea of what you want or don't want out of your career
Task and timeline:
Week 1 Environment set up:
In the first week you will set up the environment, learn how to operate the system, and learn what the project is.
Week 2-4 Design Project:
You will dedicate this time to designing a solution to the problem presented, writing a design document, and conducting a review of your proposed solution.
Week 5-7 Implement Project:
This is dedicated to implementing the reviewed solution, debugging, re-trying, solving problems.
Week 8-9 Feedback & Improvement:
After your implementation is complete you will have a code review, apply changes recommended, consider alternatives not taken, future enhancements.
Week 10 Final Presentation:
Present to the team your summer work.
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Technical Development
Our team does embedded C++ development, using some Python scripts as tools for testing and prototyping. As a member of the team, you will get more experience using nuances of the language, learn how to carve a part of the code without impacting other pieces unintentionally.
You will get familiar with troubleshooting bugs, performing trials on HW, and understanding how interaction with others can impact your work.
Design and Communication
As part of your project, you will create a technical requirement document describing what you plan to implement and how you plan to do it. What memory and communication resources you would require will be reviewed on whether these can be accommodated within our system.
You will create an automated test plan and write code to verify your code continues to work correctly even if other code pieces around it are modified, so when you go back to school, things don't get lost.
Team Collaboration
You will be joining the Software Team, reporting to your mentoring Software Engineer.
The team culture is one based on building trust, collaboration, on-going development through kindness, drive and fun.
In addition to your project lead, you will be working with our dev tools team to make sure nothing breaks, you will work with other team members as needed, when your code touches their area of expertise, and you will work with the SQA and test automation teams on good practices for verification of the work.
Where is the role located?
The location of this role is based in Waltham, MA with some flexibility commuting outside peak traffic hours, and occasional (rare) remote work with manager's permission. We do not provide relocation assistance.
Compensation and Transparency Statement
The base salary range for this full-time position is $20- $27/hr. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location.
In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request.
During the hiring process, your recruiter will share:
· The specific hourly rate range
· Insights into how compensation decisions are made, including factors that influence starting pay
We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.
Values:
At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:
Do the right thing, always;
Put people first;
Own it;
Win together; and continue to
Be bold, stay curious.
Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.
Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************.
Evolv participates in E-verify for all employees after the completion of Form I-9.
What We Look For in Applicants
We read every application. To be considered, please ensure:
You have proficiency in C++ and have some familiarity to Python.
Knowledge of Computer Vision and Image Processing is a plus
Your cover letter explains why you're interested, and why you believe you're a good fit for this internship.
We value curiosity, a willingness to learn, and the drive to contribute to impactful work.
2026 Intern - Raytheon Software Development Intern (Onsite)
Information technology internship job in Tewksbury, MA
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We are seeking a motivated Software Development Intern with a focus on developing complex systems in various higher level object-oriented programming languages. The ideal candidate will have a passion for creating high-performance applications and will be involved in all stages of the software development lifecycle.
This position is an onsite role located in Tewksbury, Massachusetts .
What You Will Do
* Assist and participate in the design, development, and maintenance of software applications for complex systems and applications.
* Collaborate with cross-functional teams to define, design, and implement new features, ensuring system integration and scalability.
* Troubleshoot, debug, and optimize existing code for performance and efficiency in complex environments.
* Participate in code reviews and ensure adherence to coding standards and best practices.
* This position requires exclusive onsite presence.
Qualifications You Must Have
* This position is for an intern who is enrolled in a Bachelor's (or higher) degree program in Science, Technology, Engineering or Mathematics (STEM) and will be at minimum, entering their Sophomore, Junior, Senior or Post Grad year by the start of summer 2026.
* Experience with C++, C, Java, Python, Ada or related tools/languages.
* The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer
* Knowledge of data structures and algorithms, systems software design, operating systems, architectures, software development life cycle and processes.
* Experience in a Unix/Linux operating system.
* Strong problem-solving and communication skills, including ability to produce technical documentation, and the desire to learn new technologies and tools.
* Excellent interpersonal and communication skills to work effectively with cross-functional teams.
* Experience developing software in a team-based development environment, preferably Agile/SCRUM, DevOps and test automation.
* enjoy varied outdoor activities ranging from hiking and camping to cross-country skiing and snowmobiling. Massachusetts is recognized as one of the best states to call "home."
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
This position is in Tewksbury, Massachusetts. Living in Massachusetts means you'll have easy access to the ocean and locations of historical significance. You can enjoy varied outdoor activities ranging from hiking and camping to cross-country skiing and snowmobiling. Massachusetts is recognized as one of the best states to call "home."
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
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Auto-ApplyInternship - Scientific Software and Compilation
Information technology internship job in Boston, MA
About QuEra Computing, Inc. QuEra Computing is building the world's most powerful neutral-atom quantum computers. Our systems are designed to scale and enable groundbreaking advances in science and technology. We collaborate closely with leading academic and industry partners to push the boundaries of quantum computing, error correction, and fault tolerance.
Summary
QuEra Computing Inc. seeks a creative and collaborative Scientific Software Engineer (Internship) to help solve the unique software challenges of integrating high-level applications into state-of-the-art neutral-atom quantum computers. You will have the opportunity to work with a vibrant scientific software team and a community of industry and academic collaborators and to help our growing team of diverse experts address fascinating challenges, ranging from classical compiler techniques to direct integration with low-level hardware components. Using our open-source toolchain, Kirin, you will be building QuEra's compiler pipeline together with experimental & computational physicists from low-level hardware instructions to high-level programming languages. This involves the development of new features and infrastructure for hardware execution. You will be co-designing compilers and hardware infrastructure to prepare for the next generation of quantum computing using cutting-edge neutral-atom and quantum error correction technologies. This new direction involves multiple new challenges in both engineering and science.
Applications will be reviewed on a rolling basis, and those received before Dec. 15, 2025 are guaranteed full consideration.
Responsibilities
* Develop and maintain domain-specific languages (DSLs) at various levels of quantum programs such as circuits, atom moves, pulses, and its associated compilation stack
* Support integration of compilation into multiple hardware platforms
* Writing unit tests and documentation for existing compiler and software stack
Qualifications
* Enthusiastic about building tools used by non-software developers
* Experience with Python semantics, Python type hints, CPython interpreter
* Knowledge of Static Single Assignment intermediate representations-based compiler
* Knowledge of the full lifecycle of software development, including version control, code review, testing, CI/CD, logging, profiling, debugging, and documentation
Preferred Qualifications
* Ph.D. candidate or Bachelor degree in Computer Science with focus on quantum computation, architecture, programming language, compiler, or equivalent experience
* knowledge in quantum physics and AMO physics
* Experience in programming language design, especially programming language theory
* knowledge in quantum error correction
* Contribution to existing open-source libraries
Why Join QuEra?
You will be part of a collaborative, fast-moving team at the forefront of quantum technology. This internship offers exposure to both cutting-edge theory and practical implementation, with opportunities to contribute to peer-reviewed research and real-world quantum hardware development.
On-site internship. There is no relocation offered for this role.
QuEra is committed to cultivating a diverse work environment and is proud to be an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
Auto-Apply