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Information technology internship jobs in New Bedford, MA

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  • Computational Biology Intern

    Massachusetts Eye and Ear 4.4company rating

    Information technology internship job in Boston, MA

    Junior Bioinformatics Student Researcher (Single-Cell Biology) We are seeking a motivated student with emerging interest in computational biology to join our research group and contribute to single-cell transcriptomics projects. This position is ideal for a student eager to build experience in modern genomics, coding for biological analysis, and collaborative research in a wet-lab + computational environment. Role Overview The Junior Bioinformatics Researcher will assist with processing and analyzing single-cell and spatial transcriptomics data, support ongoing projects, and learn standard analysis workflows under mentorship from lab members. Key Responsibilities · Assist with data parsing, preprocessing and QC of single-cell RNA-seq and spatial transcriptomics datasets · Apply analysis tools such as Seurat, Scanpy, and basic Linux command-line workflows · Support integration, clustering, differential expression, and cell-type annotation · Help maintain organized scripts, notebooks, and data files · Generate visualizations and figures for meetings and data reviews · Participate in lab discussions, contribute ideas, and develop independent skills over time Training & Skills Development The student will gain experience in: · R/Python coding for biological data analysis · Single-cell pipelines (10x Genomics, Cell Ranger, Seurat/Scanpy) · Data visualization and reproducible workflows · Basic HPC/terminal use, Git version control, and documentation practices · Biological interpretation of transcriptomic results Preferred Qualifications · Undergraduate or early grad student in Biology, Bioinformatics, Computer Science, Engineering, Neuroscience, or related field · Interest in learning single-cell genomics and computational analysis · Intermediate experience coding in R or Python (coursework or self-taught accepted) · Curiosity, organization, and willingness to learn new computational tools Nice-to-Have · Previous coursework in genetics, molecular biology, or data science · Familiarity with Jupyter/RStudio environments
    $36k-41k yearly est. 1d ago
  • Information Technology Support Specialist

    The Planet Group 4.1company rating

    Information technology internship job in Boston, MA

    3 Month Contract On Site in Boston, MA No 3rd Party Recruiters 1-3 years in a Help Desk, IT Support, or Desktop Support role. Must have solid imaging skills Polished communication skills; via phone calls and teams Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users. Comfortable in a corporate setting, ideally with experience supporting on-site and remote users. Technical Skills Operating Systems: Working knowledge of Windows 10. Software: Familiarity with Microsoft Office 365. Systems & Tools: Hands-on experience with Active Directory (e.g., password resets, account creation). Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups. Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting. Education Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands-on experience.
    $74k-110k yearly est. 4d ago
  • Desktop Support Technician

    Firstpro, Inc. 4.5company rating

    Information technology internship job in Boston, MA

    first PRO is now accepting resumes for a Desktop Support Technician role in Boston, MA. This is a 6+month contract to hire role and onsite everyday. SCCM Imaging required. Some of the day-to-day responsibilities of this role include: Assist users with technical issues related to peripheral devices (docking station, keyboard, mouse, monitors, laptop, etc.) including hardware replacement Monitor and respond to helpdesk tickets Perform the employee onboarding processes including training end users, imaging laptops, and deploying hardware Assist in the use of enterprise imaging, software deployment tools, and data migration for end user computing needs Manage support calls for printer break/fix services Support and distribute company-owned mobile devices Communicate and coordinate regularly with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk Participate in on-call rotation for emergency support phone queue Assist in supporting the company's security posture Work with IT teams to acquire service level performance metrics for all desktop system and related infrastructure elements THE CANDIDATE BSc in IS, CS, or equivalent experience; will consider experience in lieu of a degree; A+, MCP or other equivalent certification is a plus Minimum five (5) years of experience in a desktop support and end-user support role Windows 10/11 Pro support Desktop and hardware configurations, including Thunderbolt docking solutions Apple iOS device support LAN-based imaging
    $38k-46k yearly est. 4d ago
  • Permanent Service Desk Engineer

    Softworld, a Kelly Company 4.3company rating

    Information technology internship job in Boston, MA

    PERMANENT Service Desk Engineer~ Hybrid 3 days Our client is seeking a Service Desk Engineer who delivers white glove, concierge-style support to executives, investment teams, and staff. This mid-level role blends hands on Tier 1/2 service with engineering minded problem solving, automation/scripting, and a relentless focus on user experience, security, and operational excellence. You will own incidents end to end, improve the environment through proactive fixes and documentation, and contribute to projects across end user computing. Success looks like fast, professional support; fewer repetitive tickets thanks to automation; and delighted users who can work securely from anywhere. RESPONSIBILITIES: White Glove/ End User Support Provide Tier 1 & Tier 2 support for Windows 10/11 laptops/desktops, mobile devices (iOS/iPadOS/Android), peripherals, and core applications. Deliver in person, remote, and on-site assistance; prioritize executive/VIP and trading adjacent users with discretion and urgency. Support collaboration tools (Microsoft 365/Exchange Online, Teams, SharePoint/OneDrive; Zoom/Zoom Rooms) including meeting setup and room tech. Identity, Device, and Application Management Troubleshoot and administer Active Directory/Entra ID (Azure AD), Group Policy, Conditional Access, MFA, and role-based access controls. Handle endpoint lifecycle: imaging/provisioning (Autopilot), enrollment (Intune), compliance, software distribution, patching, and secure decommissioning. Maintain asset inventory accuracy and chain of custody for devices and loaners. Automation & Continuous Improvement Create and maintain PowerShell (and optionally Python) scripts to reduce toil (e.g., user provisioning/deprovisioning, mailbox/Teams' automation, Intune/Graph tasks). Build self-service/runbooks, workflows, and knowledge base articles to improve first contact resolution. Identify recurring issues and implement problem management fixes; contribute to endpoint hardening and configuration baselines. Security & Compliance Apply strong security hygiene in daily support: data protection, least privilege access, secure file sharing, and incident triage. Support Microsoft Defender for Endpoint, BitLocker, and compliance policy remediation. Assist in BCP/DR exercises and ensure support readiness for critical business periods. Global Site Support & Vendor Coordination Coordinate with a Managed Service Provider to perform Tier 1 support Provide remote support across multiple time zones; coordinate with local providers for smart hands tasks (installs, break/fix, logistics) Assist with office moves, equipment deployment, and conferencing/AV maintenance. ITSM Process Excellence Work within an ITSM platform (ServiceNow/Freshservice/Jira): incident, service request, change, problem, and CMDB/asset management. Maintain accurate, current documentation of procedures, configurations, and known errors. REQUIRED SKILLS: Bachelor's Degree in Computer Science or related field 3-5 years in a Service Desk/Desktop Support role within a professional IT environment. Proficiency with Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) and Windows 10/11 troubleshooting. Experience with Active Directory/Entra ID, Intune, Group Policy, and device provisioning (Autopilot). PowerShell scripting for support and administration; comfort reading API/Graph docs and JSON outputs. Solid understanding of ITIL/ITSM practices and use of a ticketing system (ServiceNow, Freshservice, or Zendesk/Jira). Excellent communication and customer empathy; able to translate technical issues into business friendly language. Strong organization and multitasking in a fast paced, high stakes environment. PREFERRED QUALIFICATIONS: Financial services or executive support experience; familiarity with trading adjacent etiquette and urgency. Exposure to Azure. Experience with Cortex XDR, Conditional Access, AIP/Purview, and security incident handoff. Automation beyond PowerShell (e.g., Python, Power Automate, Freshservice workflows). Knowledge of networking fundamentals (DNS/DHCP, Wi-Fi, VPN, split tunnel, SDWAN), printing, and AV/Zoom Rooms. Familiarity with SCCM/MECM or co management with Intune. Certifications: ITIL 4 Foundation, Microsoft 365 Certified: Endpoint Administrator (MD?102), AZ?900, Security+.
    $67k-93k yearly est. 1d ago
  • Senior Desktop Support Administrator

    Plymouth Rock Assurance 4.7company rating

    Information technology internship job in Boston, MA

    The Senior Desktop Support Administrator supports the IT team by providing tier 2/3 support in managing, maintaining, and securing an organization's endpoints, such as laptops, desktops, and mobile devices. This includes device management, software deployments, and user support. The ideal candidate is technically inclined, eager to learn, and able to work collaboratively within a dynamic IT environment. They should have a strong focus on customer service and operational excellence. Office location and hours: This position is based in Boston Massachusetts, currently 4 days in the office and 1 remote workday. Hours are 8:00am - 4:00pm.Availability for occasional travel and on-call support is essential. Responsibilities: Responsibilities include assisting with the deployment and maintenance of various devices, managing OS and application patching using tools like Intune and Jamf, monitoring endpoint security, and troubleshooting hardware and software issues. Collaboration with IT teams on software deployment and maintenance, assist with patch management, maintain documentation, and provide user support and training on best practices. Assist with onboarding/offboarding processes, ensuring timely provisioning and deprovisioning of devices. Support video conferencing systems and remote access tools. Qualifications: Required skills include familiarity with Windows and mac OS. Advanced knowledge of Microsoft 365 and Active directory group policy management as well as SCCM and Intune. Must have strong troubleshooting and problem-solving abilities, excellent communication, ability to work independently and in a team, and eagerness to learn new technologies. Basic understanding of networking and video conferencing technologies. Preferred qualifications include experience with endpoint management tools such Jamf, and familiarity with scripting languages like PowerShell or Python, information technology service management and basic knowledge of networking and video conference support. A Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience) is required. ITIL certification and experience in IT support or a similar endpoint support role is also beneficial. Perks and Benefits 4 weeks accrued paid time off + 9 paid national holidays per year Free onsite gym at our Boston Location Tuition Reimbursement Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) Robust health and wellness program and fitness reimbursements Auto and home insurance discounts Matching gift opportunities Annual 401(k) Employer Contribution (up to 7.5% of your base salary) Various Paid Family leave options including Paid Parental Leave Resources to promote Professional Development (LinkedIn Learning and licensure assistance) Convenient location directly across from South Station and Pre-Tax Commuter Benefits Salary Range: $80,000-$108,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI
    $80k-108k yearly 4d ago
  • Help Desk Specialist

    The Phoenix Group 4.8company rating

    Information technology internship job in Boston, MA

    Key Responsibilities Act as the initial point of contact for all technology-related requests submitted via phone, email, or the ticketing platform. While the role is primarily remote (about 90%), the Analyst must be able to travel into the office when coverage is required for local IT personnel. Troubleshoot and resolve issues involving computers, mobile devices, printers, conferencing tools, and network connectivity. Provide support for essential firm applications, including Microsoft 365, Teams, Zoom, Citrix, VPN solutions, and legal tools such as iManage and Intapp. Offer high-touch, concierge-level assistance to attorneys, partners, and leadership to minimize downtime and ensure smooth client service. Handle setup, configuration, and maintenance of hardware for new employees, internal moves, and visiting legal staff; assist with conference room and AV equipment as needed. Record tickets, resolutions, and actions taken, and contribute to internal documentation by updating the Knowledge Base. Track and manage computers, peripherals, and loaner devices to support daily operations. Work closely with other IT team members to escalate advanced issues while remaining engaged until the matter is fully resolved. Participate in after-hours or on-call rotations to meet urgent business or client needs. Core Competencies Strong analytical and troubleshooting abilities, especially in time-sensitive situations. Exceptional customer service skills and the ability to communicate clearly and confidently. Works well independently and as part of a team while maintaining a high level of discretion. Anticipates user needs and delivers service with urgency and professionalism. Quickly learns new technologies and adapts to evolving tools and workflows. Explains technical problems in a straightforward, user-friendly manner. Demonstrates sound judgement when handling confidential or sensitive information. Collaborates effectively with IT peers and other departments. Preferred Background Three to five years of technical support experience within a law firm or similar professional environment. Solid understanding of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN platforms. Knowledge of legal applications such as iManage and Intapp. Willingness to work extended hours or weekends when necessary. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $52k-75k yearly est. 4d ago
  • Information Technology Support Specialist

    Freeman Mathis & Gary, LLP

    Information technology internship job in Boston, MA

    Freeman Mathis and Gary, LLP is a rapidly growing, national litigation firm seeking an enthusiastic IT Support Specialist to join our Boston, Ma office. The IT Support Specialist provides ad-hoc and planned training and support to end users across our national Firm. The primary focus is on the end user and ensuring that their needs are met so they can effectively use technology to perform their jobs. This position requires excellent customer service skills, communication skills, problem solving skills, training skills, and an expert level mastery of Microsoft Office. The IT Support Specialist works closely with other IT Team members in one or more offices, Subject Matter Experts (SME's) across functional roles, the Firm's Training Coordinator, the HR Department and the Administrative Managers. This role may at times be called on to present training to leadership or large audiences virtually or in person. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Essential Job Functions: Support for all end user technical and applications software problem resolution Monitor ticketing system to ensure resolution of all incidents and/or appropriate escalation to firm technology resources in a timely manner Interact with the IT team, HR and Administrative management- leverages relationships for excellent outcomes and end user support initiatives Communicates effectively with attorneys, staff, clients and vendors Provide support & training for VOIP & Softphones, Unified Collaboration Systems, and video conferencing systems Active Directory, Office 365 Administration Support deployment of new technologies, identification of technical needs, and effectively communicating those needs to the managing partners of the firm Accurate documentation of IT service requests to ensure ticket response and resolution as well IT Processes and Policies Maintain positive vendor relationship management when necessary and escalate issues to IT Support Manager as needed Facilitate the setup and relocation of offices under tight timelines (technologies include desktop and user setup, printing, application support and many others) Additional duties as assigned Education, Experience and Skills: High School Diploma required. Bachelors' Degree preferred (IT or IS) iManage or Document Management experience preferred Five or more years' experience as an IT support specialist in a professional services environment Expert level Microsoft Office Suite, specifically Excel, Word & Outlook. OneDrive, Teams & SharePoint are highly Experience in training and development highly desired Law Firm experience a plus, working knowledge of the legal process preferred Demonstrates a high level of patience, able to meet users where they are and teach them how to self-serve to reduce their reliance on IT support going forward Self-motivated with the ability to work under little or no direction once basic job competencies are mastered Flexibility to work outside of business hours and overtime as required This position may require travel to assigned support locations and other locations as needed What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
    $47k-80k yearly est. 1d ago
  • IT Support Analyst

    Binarybees Business Solutions LLC

    Information technology internship job in Boston, MA

    Job Title: IT Support Analyst Primary Location: Boston, MA -on site 5 days a week Position Type: Full-Time MUST BE Citizen or Green Card The IT Support Analyst provides comprehensive technology support to attorneys, legal professionals, and staff across the firm. Acting as the first point of contact for all IT-related issues, this role delivers both remote and in-person assistance to ensure seamless operations in a fast-paced professional services environment. What You Bring to the Role (Ideal Experience) 3-5 years of IT support experience in a law firm environment (preferred) Strong knowledge of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN technologies Familiarity with legal applications such as iManage and Intapp Excellent problem-solving skills with the ability to resolve issues under pressure Strong customer service orientation with outstanding communication skills Ability to work independently and collaboratively while maintaining professionalism and confidentiality Flexibility to work extended hours or weekends as business needs require Ideal candidates will have held roles long term in law firms or professional service organizations What You'll Do (Skills Used in this Position) Serve as the primary contact for IT support through phone, email, and ticketing systems (approximately 90% remote with occasional in-office coverage) Provide timely and professional troubleshooting for desktops, laptops, mobile devices, printers, conferencing technology, and network connectivity Support core firm applications including Microsoft 365, Teams, Zoom, Citrix, VPN, and legal-specific tools (iManage, Intapp) Deliver high-touch, "white glove” support to attorneys, partners, and executive staff Set up, configure, and maintain equipment for new hires, office moves, and visiting attorneys; assist with AV and conference room technology Document all work performed in the firm's ticketing system and contribute to the Knowledge Base Maintain and track IT assets, peripherals, and loaner equipment Collaborate with IT colleagues to escalate complex issues while maintaining ownership until resolution Provide after-hours or on-call support as required to meet business and client demands
    $47k-80k yearly est. 4d ago
  • Desktop Support Specialist

    Maverick Technology Partners

    Information technology internship job in Boston, MA

    FT Hybrid role, 2-3 days in Quincy, MA Candidate must work the 2nd shift - 11 AM to 8 PM EST IT helpdesk technician, 3+ years experience Solid Understanding of Identity Access Management and best practices is desired. Python or PowerShell scripting is a plus. Great communications and ability to work with our client users and customer VIP executives at their office locations. Self Starter. Able to work independently. Avid learner. Prior MSP experience is very helpful. Imaging to a workstation - For MS, it would be Intune and Apple Congi - knowledge here is key Laptop workstation setups & user onboards is the main functions with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & troubleshooting etc. Supporting Level1/2 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead Some background with Windows, including Windows 11 upgrade support and rollouts to laptops Azure and AWS knowledge are key Experience supporting VP-level laptop issues Some background in MacOS workstation support Some background with InTune, Kandj,i and similar imaging and deployment software Position will be reporting into our Quincy Marina Bay office.s
    $47k-67k yearly est. 3d ago
  • Senior Information Technology Support Technician

    Admiral Packaging 3.6company rating

    Information technology internship job in Providence, RI

    Senior IT Support Technician Department: Information Technology Providence, RI | On-site | Full-Time Do you thrive on solving complex IT puzzles and keeping systems running like a well-oiled machine? If so, we want YOU on our team! We're on the hunt for a Senior IT Support Technician who's not just technically sharp, but also a great communicator and collaborator. This is your chance to step into a pivotal role where your expertise will directly impact the success of our operations. What You'll Do Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Problem Solving: Respond to IT issues; hardware maintenance, software, networking, etc. System Maintenance: Install, modify, and repair computer hardware and software. Training: Train computer users and promote good computing practices within the organization. Collaboration: Work closely with other IT staff to ensure smooth operations. Record Keeping: Maintain accurate records of all IT-related issues and actions taken. What You Bring Bachelor's degree in computer science, Information Technology, or related field. Relevant certifications would be a plus. 6 to 8 years of proven experience as an IT Support Technician or similar role. Knowledge of computer systems, hardware, and software. Strong problem-solving skills and the ability to make strategic decisions. Excellent communication and interpersonal skills. In-depth knowledge of IT best practices and industry standards. Preferred technology expertise in Windows AD, ESXI and Veeam Why Admiral? We're a family-owned company with over a century of history-and a vision that's always looking forward. At Admiral, you're not just taking on a role; you're becoming part of something we're building together. Let's make great things happen.
    $36k-59k yearly est. 5d ago
  • Information Technology Support Specialist

    Insight Global

    Information technology internship job in Providence, RI

    We are looking for a 6-month contract IT Support Specialist who will provide day-to-day technical support across the organization, focusing on troubleshooting and maintaining printers, network systems, and Google Workspace. This role is critical during a period of transition as their current IT staff member departs, and they build our in-house capabilities. Key Responsibilities: Provide daily IT support for staff across multiple locations, including troubleshooting personal and network printers, resolving connectivity issues, and supporting remote deposit functions. Maintain and optimize Google Workspace and ensure seamless network integration for all devices. Address technical issues efficiently without getting bogged down by minor problems. Escalate complex issues to higher-level support (Tech MD) as needed, while striving to resolve as much as possible in-house. Collaborate with the IT Manager and Head of IT to ensure smooth operations and transition. Assist with computer switching and ensure all devices are on the same network. Support the organization during a period of change, including adapting to new processes and technologies. Required Experience 3-5 years of professional IT experience Strong understanding of general IT concepts, specifically printers, networks Experience with Google Workspace Excellent troubleshooting and problem-solving skills Strong communication and soft skills; able to support staff with varying levels of technical expertise Preferred: IT degree (preferred, but not required) Broadcasting industry experience (not required, but a bonus) Compensation: $24-$26/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $24-26 hourly 1d ago
  • IT Service Desk Technician

    Celito Tech, Inc.

    Information technology internship job in Boston, MA

    Job Title: IT Service Desk Technician Reports To: Manager, IT Support Employment Type: Full-Time Workplace Type: Hybrid The Celito Team The Celito Team architects the buildout of simplified, integrated, and compliant technology stacks. With both consulting and products, our expertise can help our customers save time and money as they move from strategic Clinical & Quality management all the way to widespread and profitable commercialization. Job Overview In this customer-facing role, the IT Service Desk Technician will play a key role in supporting our clients as the primary point for service calls and emails, tackling common and challenging issues. The role will also provide top-tier customer service and subject matter support in an onsite and/or remote environment. This position will provide troubleshooting and technical expertise to drive high first-call resolution. Responsibilities and Duties: Initial point of contact for all IT related incidents and requests Work within ticketing system to provide clients with timely and meaningful updates Troubleshoot IT related issues remotely or in person and escalate any unsolved issues Image laptops (Windows OS and MacOS) and customize with company applications Support both Windows and Mac systems Document IT procedures, create runbooks and reports Continually improve IT support processes Onboard and offboard users on multiple platforms Train new hires on policies, procedures and technical skills Support with conference room AV Troubleshoot printers and Wired/Wireless networks Other duties, project work and responsibilities as assigned Requirements: 3+ years of experience with troubleshooting end-user issues and processing service requests as part of a service desk team Experience working in an IT Service Management platform or Help Desk ticketing system Senior or Team Lead experience in a Managed Service Provider (MSP) environment is a plus Experience with documentation and procedure design Technical certifications and/or related college coursework/degree (CompTIA, ACMT, HDI) a plus Strong knowledge of Windows OS and Mac OS Strong knowledge of end-user hardware (PCs, office peripherals, Android/iOS devices) Experience in the following systems (Office 365, Okta, Zoom, SharePoint, CrashPlan, Druva InSync, CrowdStrike, Mimecast, DocuSign) Excellent customer service, communication and interpersonal skills Able to travel and work at customer sites as needed
    $37k-53k yearly est. 5d ago
  • Information Technology Analyst

    KPG99 Inc. 4.0company rating

    Information technology internship job in Boston, MA

    Temp IT Analyst - On-Site (Boston, MA) Work Authorization: US Citizens or GC Holders Type: Contract (Short-term; approx. 3 months,) The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise. Required Skills & Proficiencies Advanced experience with Microsoft Operating Systems, installation, and configuration. Advanced proficiency with Microsoft Office Suite. Strong experience with ServiceNow. Strong proficiency in MS Teams. Advanced to expert knowledge of remote access technologies (Citrix, VPN). Advanced to expert experience with mobile technologies (iOS, iPadOS). Advanced understanding of networking concepts, cabling, and communications hardware. Expertise in inter/intra/extranet technologies. Strong experience with Document Management Systems (e.g., iManage/Work 10). Strong knowledge of customer service best practices. Solid understanding of data security principles. Experience supporting or participating in IT projects and deployments. Qualifications Associate's or Bachelor's degree preferred (or equivalent hands-on experience). 3+ years of experience supporting end users with software, hardware, and networking. 3+ years supporting LAN/WAN and network systems. 3+ years installing, configuring, and maintaining client operating systems and equipment. Prior experience in a professional services or law firm environment preferred. --
    $85k-117k yearly est. 4d ago
  • Desktop Support Technician

    Randstad USA 4.6company rating

    Information technology internship job in Boston, MA

    Desktop Support / Network Technician I Onsite: 55 Fruit Street, Boston, MA Contract: 3-6 months, with possible extension Schedule: M-F. 8:00am-4:30pm Pay rate $24.00 p/hr - W2 *W2 Contract Only* Covid surge project. The contractors for this project directly help our tech team with fixing break fix issues for the PC, laptops printers etc..For this reason, the Covid Surge techs that we are looking for need to have some prior experience in desktop support. MUST HAVES: -- Strong commitment to providing superior customer service -- One year of experience in desktop support role -- Hands-on experience with the installation, repair and troubleshooting of personal computers -------------------------------------------------------------------------------------------- The Network Technician I provides technical support services for desktop computers, laptop computers, printers, tablets, monitors, scanners and other peripheral devices. Services will include device deployment, software installation, testing network connections, troubleshooting services and repairs. Service requests will be tracked and documented in service management software. The specifics associated with this role are described in the attached Position Summary. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. • Provide break/fix technical support services for networked and stand-alone computing equipment • Use knowledgebase articles, where appropriate, to resolve issues • Document work performed within the service management software; document device and user data as required • Prioritize issues by level of urgency and triage or escalate unresolved issues as appropriate • Provide setup and configuration of computers and other network devices in compliance with Mass General Brigham standards; participate in large hardware deployments, moves and operating system rollouts • Perform scheduled preventative maintenance on desktops and laptops including re-imaging operating system software, data capture and restoration, cleaning physical hardware, replacement of broken or out-of-warranty hardware and cable management • Provide next level technical support for Service Desk staff • Provide turnover report for next shift
    $24 hourly 1d ago
  • Machine Learning Science Intern - Summer 2026

    Wayfair LLC 4.4company rating

    Information technology internship job in Boston, MA

    Program Dates: June 1, 2026 - August 7, 2026 The base salary for this role is $5,200 per bi-weekly pay period This is a Boston based opportunity with a 3 day in office expectation (Tuesday - Thursday) with 2 days remote (Monday and Friday) Who We Are: The Machine Learning team develops core algorithmic systems for the business, with over 20 specialized sub-teams working on a wide range of projects including Search, Pricing, Personalization, and Supply Chain. Our program gives you the chance to address key business challenges with state-of-the-art solutions. You'll work with great mentors who will guide you from problem definition to production, with the potential to publish your work in top-tier venues. We collaborate with various stakeholders to build scalable ML solutions that drive revenue and enhance the customer experience. Our projects are driven by entrepreneurial individuals who take ownership of their work in a collaborative setting. Examples include developing models for customer preferences, optimizing profitability through demand forecasting, and creating solutions to detect duplicate products. Your work will directly impact the customer experience, with our in-house A/B testing platform allowing you to see the immediate effects of your algorithms on the company. What You'll Do: * Own the entire machine learning lifecycle, from initial idea to deployment and measuring business impact * Develop and scale cutting-edge machine learning models to solve core business problems * Create impactful algorithmic solutions that directly improve customer and supplier experiences * Uncover and act on key insights from vast datasets to provide tactical guidance and drive business value * Pilot new tools and techniques and contribute to potential scientific publications * Collaborate with a team of experts to build maintainable and scalable solutions What You'll Need: Basic Qualifications: * Currently enrolled in a PhD program in a quantitative field (Computer Science, Mathematics,, Engineering, Statistics/Biostatistics, Physics, Robotics, Operations Research, etc.) with the expectation that the degree will be obtained between December 2026 and August 2027 * Proficient knowledge of structured programming language(s) (e.g. Python) * Must be returning to the course of study following completion of the internship * Ability to commit to working 40 hours per week (9am-5pm, Monday-Friday) from June 1 - August 7, 2026 in our Boston office Preferred Qualifications: * Familiarity with regression and machine learning techniques, such as supervised/unsupervised learning, recommendation systems, reinforcement learning, deep learning, etc. * An affinity for data along with experience leveraging statistics and regression analysis * Intuitive sense of how quantitative and technical work aligns closely with business priorities and business value * Experience with languages and tools relevant to data science, including Pytorch/TF, github, pyspark, Docker, SQL, GCP * Familiarity with data structures, algorithms, OOP, and programming in a team environment * Quick learner with an analytical approach to solving problems as part of a team who has strong communication skills * Strong comfort level and appetite to use AI in daily workflow * Ability to thrive in a dynamic environment where there can be degrees of ambiguity * Ability to effectively work with technical leads * Ability to synthesize conclusions for non-experts and desire to influence technical decision Why You'll Love Wayfair: Throughout the Internship Program, we provide interns with the opportunity to engage in social and community building activities including: * A calendar of intern events including social networking, professional development and a leadership dialogue series * Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback * Skills-based training * Dialogue events with senior leaders to provide a holistic view of all functions at Wayfair * Coffee chat opportunities for interns to get to know one another * Volunteer opportunities * Intern-wide innovation project designed to teach interns skills for handling ambiguous business problems * Intern Appreciation Day celebration * Events throughout Boston which allow interns to explore what the city has to offer including a Red Sox game, and Boston Harbor boat cruise. Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $33k-38k yearly est. Easy Apply 60d+ ago
  • IT Delivery: Foundational Integration - Summer 2026 Intern

    Sun Life 4.6company rating

    Information technology internship job in Wellesley, MA

    You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world. This internship will be hybrid, and interns must be located near one of our US based offices - Wellesley, MA; Kansas City, MO; Hartford, CT; Portland, ME; Milwaukee, WI. What's it like to work at Sun Life? You'll find it dynamic and highly professional; collaborative and supportive. We encourage career mobility. Sun Life is also a socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability. The Role The Sun Life IT Delivery team is looking for a proactive, positive and dynamic team player to join the application development team as an intern. In this role, the intern will support services for the internal and external portals and gain valuable hands-on experience. This is an excellent opportunity to experience various parts of the software development life cycle (SDLC). Responsibilities will include, but are not limited to: Software Development and Support existing applications. Documentation Testing and QA Project Support Learning and Development Core skill sets needed for this role: · Programming Knowledge including Python and C# · Problem Solving and Debugging. · Excellent written communication skills · Proactive, able to manage multiple projects with demanding deadlines · Highly-motivated, self-driven, focused, strong attentive to detail The Candidate To be eligible for an internship at Sun Life, you must meet the following requirements: · Currently enrolled in an accredited college or university during the time of internship (June 2025 - August 2025) · Must be an undergraduate student studying Computer Science or related field of study · Eligible to legally work in the United States · Ability to work full-time (40 hours/week) during Intern session Compensation for this role will be $20/hour. We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Temporary Employee Posting End Date: 11/12/2025
    $20 hourly Auto-Apply 29d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology internship job in Boston, MA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-45k yearly est. 9d ago
  • Software Development Intern

    Pilot Thomas Logistics

    Information technology internship job in Boston, MA

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Onshape is a next-generation Software-as-a-Service (SaaS) product development platform that helps businesses of all sizes modernize and accelerate their design and manufacturing processes. The cloud-native platform is the only all-in-one system that combines robust computer-aided design (CAD) with powerful data management and collaboration tools. Onshape helps extended design teams work together faster from any location and helps executives make better decisions with real-time business analytics and unprecedented visibility into their company's operations.Your ImpactYou will help with improving the Onshape CAD system, both as far as user-facing functionality and infrastructure. The work is likely to focus on our FeatureScript language ecosystem, including writing tools for FeatureScript developers, expanding geometric capabilities, improving performance, etc. Interns will work on several projects throughout their time that will be deployed to customers, and due to Onshape's agile and frequent release cycle, interns will often see their work in the hands of the customers before their internship is over!Your TeamYou will be part of a team that is responsible for developing functionality that provides the underpinnings of Onshape's part modeling capabilities, as well as many other aspects of Onshape, like versioning, branching and merging, collaboration, and performance. We treat interns like full time developers who just happen to be around for a shorter period of time, so an intern will be a full-fledged team member with many of the same responsibilities as a full-time engineer.Your Day-to-Day: Develop new code to improve Onshape Work with UX to figure out how new functionality should work Participate in the code review process both as reviewer and reviewee Fix bugs both in your new code and in existing code Basic Qualifications: Must be enrolled in some type of degree program in one of the following or related fields: Engineering, Software Engineering, Computer Engineering, Computer Science. Comfort with at least two of (JavaScript/TypeScript, Java, C++) Experience working on a software engineering team. Experience with geometric computation is a plus. Learn and Grow with UsPTC is focused on developing the workforce of tomorrow, and we offer a world class internship experience to do just that. Our internship program provides students with hands-on work experience in a fast-paced, dynamic, work environment. As an intern, you will be tasked with several impactful projects that will help you learn and develop in your field. At PTC, we believe that a strong internship program focused on growth and development, will turn the students of today into the highly skilled workforce of tomorrow. Each program has a unique structure, goals, and is designed to do just that.PTC carefully considers a wide variety of factors when determining compensation. The anticipated average hourly rate for this position is $32/hour. This rate reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's major, degree currently being pursued and location. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
    $32 hourly Auto-Apply 59d ago
  • INTERNSHIP - Visualization Software Development

    3DS Dassault Systems

    Information technology internship job in Johnston, RI

    Role Descriptions & Responsibilities As an intern within the Simulation Visualization team, you will work closely with the R&D team to develop and improve our use of Machine Learning for Results Interpretation. The Simulation Visualization R&D team is responsible for the development of applications to provide visualization of simulation data from Structural, Fluids, and Electro-magnetic simulations utilizing the 3DEXPERIENCE platform. We develop simulation visualization applications which run both on-premise and on the cloud. Our visualization architecture runs in a multi-core environment. We are a diverse team working in Rhode Island, France, Germany, and India. Potential topics depending the current progress on our projects. Examples include: * Extracting simulation results to train ML models for results interpretation * Leverage machine learning tools to help user interpret results * Apply AI driven methods within our algorithms to be more adaptive/robust/usable Qualifications * Currently enrolled in college or master's degree program with focus on Computer Science * Knowledge of Mechanical Engineering or Physics is desirable * Knowledge of programming in a structured language (C++, Python, and JavaScript preferable) * Strong written and verbal communication skills in English * Should be a quick learning, enjoys learning new software tools and technologies * Work onsite at the Dassault Systèmes Johnston office This internship opportunity is based out of our Johnston, RI Office. This is a 6 month paid starting Summer 2026. #LI-HYBRID Shape your career with3DS! #WeAre3DS
    $30k-42k yearly est. 4d ago
  • Software Development Intern

    Pilot Thomas Logistics

    Information technology internship job in Boston, MA

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Team and role You will join a team of full stack developers enabling customers to manage the metadata and lifecycle of the products they design in Onshape. You will work collaboratively and independently to enhance that functionality and the components it depends on, including systems for user defined metadata and custom workflows and the relevant user interfaces for metadata, search, and workflow functionality.Day to day You will participate in all facets of our agile development process: starting with feature scoping/kickoff discussions, followed by implementation, code reviews, QA testing and bug fixing, and concluding with the release of your completed feature to Onshape customers.QualificationsHave practical knowledge of and prior experience with: * Java (preferred) or C# * HTML5, CSS3, and JavaScript or TypeScript * REST APIs and client/server architectures Be enrolled in a degree program for which a software engineering internship is relevant At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
    $35k-48k yearly est. Auto-Apply 57d ago

Learn more about information technology internship jobs

How much does an information technology internship earn in New Bedford, MA?

The average information technology internship in New Bedford, MA earns between $27,000 and $45,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.

Average information technology internship salary in New Bedford, MA

$35,000
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