Information technology internship jobs in New Jersey

Job Title: Service Desk Specialist Department: IT Reports To: Service Desk & IT Retail Field Manager ("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”) Summary: The Service Desk Specialist provides timely phone support and executes IT-related tasks to support overall business operations. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to work flexible shifts, including evenings and weekends. Bilingual fluency in English and Spanish is required. Key Responsibilities: Handle incoming service desk calls professionally and efficiently Achieve 85% resolution rate for inbound incidents and requests Track, assign, and escalate tickets using ServiceNow Follow up on open tickets to ensure timely resolution Create and manage user accounts and permissions in a multi-platform environment Troubleshoot hardware, software, networking, and general IT issues Provide how-to support for applications and tools Escalate unresolved issues to internal teams or third-party vendors Monitor third-party portals for proactive issue tracking Support IT rollouts, upgrades, and ongoing projects Maintain and update internal process documentation Assist with desktop support and administrative IT tasks Participate in after-hours on-call rotation Qualifications: Education: Associate degree in MIS, Computer Science, or related field OR minimum 2 years of relevant IT support experience Skills & Experience: Bilingual: English and Spanish (required) Certifications (ITIL, Microsoft, Cisco) are a plus Strong communication and interpersonal skills Detail-oriented, self-motivated, and able to prioritize in high-pressure environments Experience in a team-based, customer-focused support setting A reasonable, good faith estimate of the minimum and maximum annual salary will be $58,000 $60,000 for this position with full benefits.

User IT Support -On-site or remote support for IT-related hardware and software issues. -Technical support for business applications such as MS Teams, MS Office, Trellix (security solution), and internal systems such as GSI and PiLOS. -Setting up, configuring, and maintaining user devices, including laptops, printers, and mobile devices. -Installing, configuring, modifying, and performing minor repairs on hardware and software as needed (Format, Zebra printers, PCs, scanners, handheld terminals). -Managing VPN access for remote users, supporting password resets, installation or reinstallation, and ensuring smooth connectivity to the internal network. -Diagnosing and resolving issues related to hardware, software, operating systems, and local network connectivity to maintain business continuity. -Providing warehouse operations support via phone or live chat in case of technical issues. -Supporting users during the onboarding/offboarding process to ensure a smooth transition of system access and IT equipment such as laptops (equipment support and verification of equipment return to HR). IT Asset Management -Maintaining up-to-date inventory and documentation of IT assets and configurations. -Managing the inventory and tracking of IT assets, including laptops, desktops, and other IT equipment in offices and warehouses. -Reviewing new requests for all IT assets or accessories. -Obtaining quotes to determine the best purchase option after comparing prices and specifications. -Verifying all items upon arrival and ensuring delivery to the correct location. -Handling the procurement process for IT equipment, including laptops, network equipment, and peripherals needed for office and warehouse environments. -Ensuring proper allocation and maintenance of equipment and maintaining records of asset lifecycle (deployment, upgrade, repair, disposal). -Collaborating with vendors to ensure timely delivery and installation of purchased equipment. -IT Documentation and Reporting -Maintaining up-to-date documentation of IT assets, licenses, procedures, and configurations. -Creating user guides or quick reference materials for common tools or procedures. -Generating regular reports on weekly Helpdesk activities.

Full-time Description The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance. ________________________________________ Essential Duties and Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support and assist with the escalations. Investigate and resolve advanced hardware, software, and network connectivity problems. Provide onsite and remote support to corporate and field locations. Coordinate with external vendors, service providers and technical partners. Systems Administration & Infrastructure Management Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign). Maintain hardware/software deployments, updates, and system performance. Manage IT asset inventory, licensing, documentation, and server monitoring. Maintain access control & security systems (badges, cameras, credentials). Support cybersecurity (patching, MFA, updates, incident prevention). Assist with network infrastructure (firewalls, switches, VPN). Projects, Processes & Training Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements. Develop and maintain IT procedures, documentation, and knowledge base resources. Conduct end-user training and support technology adoption across the organization. Leverage AI and automation to improve efficiency and optimize IT operations. Perform other related duties consistent with the scope of the position. Requirements Education & Certification Associate or Bachelor's Degree preferred. Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred. ________________________________________ Experience 2+ years of IT support with strong networking/system administration experience. Experience with domain administration, cybersecurity practices, and database support. Experience with infrastructure security, licensing, and system performance monitoring. Experience in property management, accounting or construction software (e.g., Yardi) is a plus. Experience with camera systems and access control systems is a plus. ________________________________________ Skills & Competencies Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions. Advanced administration skills in Microsoft 365, Active Directory, and Azure environments. Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues. Excellent communication, customer service, and end-user training skills. Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment. Demonstrated ability to manage technology initiatives and collaborate effectively within a team. Highly organized, detail-oriented, and committed to meeting deadlines. Positive attitude, strong work ethic, and dedication to ongoing learning and innovation. Proficiency with AI tools and awareness of emerging technology trends. ________________________________________ Other Requirements Prolonged periods working at a desk and on a computer. Ability to lift up to 50 lbs. and use small tools. Valid driver's license required. Occasional afterhours/weekend availability for emergencies or scheduled projects. This is an onsite position at PRC's Corporate Office in Red Bank, NJ. Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays Salary Description Range: $55,000 - $70,000 annually

Internship Description This paid internship offers a unique opportunity to work alongside experienced IT professionals and support a vibrant community of scholars from around the world. You'll gain hands-on experience with a wide variety of technologies and play a key role in ensuring smooth day-to-day operations for our users Requirements Essential Job Duties • Technical Support: Provide front-line support for desktop systems (Mac/ PC), mobile devices, networked printers, wireless connectivity, VPN clients, email, and productivity software. • Equipment Management: Assist with tracking IT equipment and accurately logging support requests to maintain up-to-date records • Physical Setup: Move and set up desktop computer equipment between offices as needed, using a cart or manual lifting. • Project Participation: Collaborate on IT projects and initiatives as opportunities arise • Documentation: Help create and update online support resources and documentation for end users. • Additional Tasks: Take on other duties as assigned to support the IT team's mission. Minimum Qualifications • Prior experience troubleshooting either Windows or Mac OS desktop systems. • Current undergraduate student (freshman, sophomore, or junior) enrolled at an accredited institution • Strong communication skills-both verbal and written. • Problem-solving mindset and eagerness to learn new technologies. • Reliable and organized, with the ability to manage multiple tasks and requests. Preferred Qualifications • Available to work at least 8 hours per week during the academic year, within standard business hours (8 AM-5 PM, weekdays). • Able to start within one month of offer. Why Join Us? • Hands-on experience with a broad range of IT systems and software. • Mentorship from experienced IT professionals. • Flexible scheduling to accommodate your academic commitments. • Opportunity for growth-internship may extend into the summer. Working Conditions ·Ability to lift 40 pounds. Must be able to remain in a stationary position for prolonged periods of time. The Institute for Advanced Study retains the right to change or assign other duties to this position at any time. To perform this role successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The hourly pay rate for this position is $20. The Institute for Advanced Study is an Equal Opportunity Employer.

Thorlabs is recruiting for Summer 2026 interns, which will have the opportunity to learn more about our business, work on real world projects, and interact within a global company. We are planning to have several interns, this position is for an information technology-based internship with one of our groups located in Newton, New Jersey. Housing and relocation expenses are at the responsibility of the applicant and will not be covered by the company. This position requires full-time availability from mid-May to August and offers an opportunity to gain valuable skills and industry insights over the summer. Application deadline: December 19th or until positions filled Salary range $18.00 - $25.00 per hour depending upon the degree and level Purpose of the Position This opportunity is to join a rapidly growing, well-known company in an exciting industry. The ideal candidate will be an entrepreneurial, self-motivated individual who thrives in a fast-paced, creative environment. This position is for an entry to mid-level individual who has a computer science background. Interested individuals will have a technical background and hands on experience in information technology and computer science Essential Job Functions include the following, but are not limited to: * Work under the direction of a mentor to learn job skills and manage projects * Complete projects in such areas as Research & Development, Product Development, and Process Improvement * Create presentations summarizing work completed and present to a panel of technical staff * Learn technical skills and software programs in the field of Photonics * Hands on experience with Manufacturing processes * Must maintain a safe and clean working environment through compliance with procedures, policies, and regulations. In addition to the essential functions and duties listed above, all positions are also responsible for: * Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures. * Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments. Requirements: * Course work in Computer Science, Information Technology, Information Systems, or related major * Technical knowledge in Windows Server environment, systems engineering * Communication skills, customer service skills, and the ability to problem solve Physical Activities: * Work may be active, could stand or sit for long durations and/or perform repetitious work at times. The employee may lift or move objects up to 20 pounds. Employees must grasp, manipulate, or assemble parts and components that are often very small. The noise level in the work environment is usually moderate, however, may be noisy at times. Must be able to wear appropriate clothing and personal protective equipment such as but not limited to masks, glasses, gloves, and specialty garments. The required PPE and training allow for the safe handling and processing of chemicals like adhesives, lubricants and solvents, and safe operation of job-related equipment and tools. Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action Employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Internship positions will not be eligible for benefits.

Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.

Allied World offers an exciting summer internship opportunity for students currently pursuing a bachelor's degree in computer science, Information Systems, or a related field who are looking to launch a career in the insurance industry. We combine a dynamic culture with innovative technology initiatives. As part of our Enterprise Architecture group, you'll learn how strategic IT decisions drive business outcomes in the Property & Casualty (P&C) insurance industry. The IT intern should at a minimum commit to the 8-week summer internship program (June 8th to July 31st). However, they can be hired outside this window based on IT needs. The intern position will be based in our New Jersey branch office. Job Title: IT Operations Intern Department: Information Technology Job Summary: The IT Operations Intern will join Allied World's Enterprise Architecture team and gain hands-on experience in IT operations within a strategic architecture environment. This internship offers exposure to enterprise-level technology planning, governance, and operations designed to align IT initiatives with business objectives. Job lessons: * Assist in maintaining architecture repositories, updating documentation, and ensuring compliance with technology standards. * Participate in tasks related to cloud platforms (Azure & AWS). * Support automation initiatives to optimize operational workflows. * Collaborate with architects and operations teams on projects involving Business, Data, Application, and Technology (BDAT) domains. * Prepare architecture diagrams and assist in Technical Architecture Committee review processes. * Build Microsoft Copilot Agents and conduct R&D activities using Azure technologies. * Contribute to existing Enterprise Architecture work products and help keep architectural documents current. What you'll gain: * Exposure to enterprise-scale architecture frameworks (e.g., TOGAF) and governance processes. * Hands-on experience with IT operations in a global insurance environment. * Mentorship from senior IT leaders and participation in architecture review sessions. * Opportunity to contribute to real-world projects impacting Allied World's technology roadmap. Job Requirements: * Undergraduate juniors or seniors. * Currently pursuing a bachelor's degree in computer science, Information Systems, or a related field. * Strong interest in enterprise architecture and cloud technologies. * Familiarity with Microsoft 365 tools; basic knowledge of networking and security principles is a plus. * Analytical mindset with attention to detail and problem-solving skills. * Excellent communication skills and ability to work in a collaborative environment. * Programming knowledge in at least one language, such as React, C#, Python, or Node.js. Compensation: Rate: $22.00/hr. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings, Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Our generous benefits package includes Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance. Allied World is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristics protected by law. To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world.

Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes: Lunch with our leaders. Meaningful work where you are a contributor and collaborator. Team Intern Project: Researching and presenting a business question to our top leaders. Leader Presentations: Insurance Industry, Key Departments and how they work and more. Informational interviews in areas you want to learn more about. Intern Fun: Night at the Trenton Thunder Game Volunteer events to give back to the community in which we serve Networking activities Game days Here is what our interns said about us! John: “NJM is a place to learn and grow. The community is truly special.” Maggie: “People are here to help, and we are here to learn.” Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!" Job Description Respond directly to technical questions or issues, or refer them to the appropriate employee or group in a timely manner. Utilize in-house and Internet resources when researching solutions for job related issues. Keep current in technology and continuously expand knowledge through training and review of industry literature. Assist the Senior Workstation Specialists during large-scale projects related to workstation hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. Support Server and Network groups with regard to issues involving multiple workstations. Additionally, support all other IT disciplines as needed with regard to workstation issues. Address assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution delivery. Investigate and resolve workstation problems regarding PC client OS, applications, and/or hardware. Resolve workstation problems with respect to their interaction locally and their participation on the NJM network. For hardware problems, initiate troubleshooting steps to resolve. If outside service is required, determine responsible vendor and take appropriate action. Provide support and advice to end-users in relation to PC software and hardware. Continuous Improvement efforts through Documenting Events & Procedures - Procedures for recurring activities need to be documented completely using existing templates and screen shots to create standard forms which are easily understood by co-workers. Work Orders, RFC's, Incident and Problem tickets need to be completely documented so that Management and co-workers gain a complete picture of what transpired by reading the tickets. Descriptions of problems and resolutions to the problems are completely documented so the knowledge can be reused by co-workers. Status information is recorded promptly on Work Orders and Assigned tickets so that accurate, complete status is always available by reading the assigned Ticket. Status indicators, all dates and other fields (e.g. impact, priority) on tickets are accurately and completely valued. Required Skills Hands-on experience with Microsoft Windows support General knowledge and experience with Microsoft SCCM Experience with Ivanti, Adobe, iOS, and other 3rd party migration and personalization tools Hands-on experience with Microsoft Office products. General knowledge of active directory and group policy Experience with Dell Optiplex desktop line Experience with IBM/Lenovo hardware line Cumulative GPA 3.0 or greater The I.T. Workstation Support Intern position can pay $21-$25. Starting Rate: $21 Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Bowhead is hiring an Information Technologist to support the PM CAS contract in Picatinny, New Jersey. **Responsibilities** + At a senior-level, provides information technology support in all areas of office automation, network administration, and support for computer systems and communication devices (hardware and software). + Provides network/systems management to support data management, certification management, network administration rights, and network support related to secured and un-secured communication operating systems. + Assist in specification development and planning for office hardware/software systems. + Provide Information Technology support to successfully fulfill the complexity of the tasks below. + provide support in all areas of office automation, network administration, computer systems, and communication devices. + obtain baseline Army Information Technology certifications and through the Picatinny Network Enterprise Center (NEC). Work with the NEC to ensure all IT certifications are complete in accordance with AR 25-2 and obtain CAC with necessary permissions to fulfill the Information Technology requirements. + Obtain and possess applicable network administration rights to manage Government customer information systems. + Maintain Communication Security (COMSEC) and Computer Security (COMPUSEC) requirements, and all network support related to Non-classified Internet Protocol Router Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET) within established security guidelines. + Provide on-site IT installation services and maintenance support for hardware, software, operating systems and applications. Hardware includes but is not limited to Personal Computers (PC), laptops, cellphones, IPADS, Video Teleconferencing (VTC) equipment, Voice over Internet Protocol (VOIP) system, printers and scanners. + troubleshoot network access problems (including both hardware and software); implement new or augmented network features and software programs; coordinating with the local NEC and the Picatinny Wide Local Area Network (LAN), drops, wiring, and wireless communications. + Provide database architectural design within existing systems, support in data/records management, and maintenance support on file servers to ensure efficient network operations. + Resolve account management, file space, or related server issues as needed. Perform system backup and restoration as necessary. + Repair and/or arrange for repairs of hardware/software (warranty and services call). + Provide training and written instructions to assist users or Government customer technical points of contact with new or changed procedures. + Assist in developing specifications to support Government customer in defining requirements for computer and IT related purchases. + Perform administrative duties related to network/systems management, including attendance at meetings or conferences, and maintaining a database of hardware/software products. + Provide on-site office automation training when required. **Qualifications** + High-level knowledge in all required applications to perform contract scope. + Requires at least a bachelor's degree or 10 years of related experience in the field or in a related area. + Has extensive knowledge of commonly-used concepts, practices, and procedures within a particular field. + Relies on experience and judgment to plan and accomplish goals at the level of complexity of the contract scope. + A degree of creativity and latitude is required. + Expertise in Office PC Platform, iPhone and iPad devices, MiFi Devices, PC Platform, MAC Platform, Printers, Public Key Infrastructure (CAC), Video teleconferencing equipment. Systems: Windows, OS X, iOS, iPhone, iPad, Video Teleconference (VTC). + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Strong analytical, organizational, and problem-solving abilities. + Ability to manage multiple priorities independently and collaboratively. Physical Demands: + Must be able to lift up to 25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-24273_ **Category** _Information Technology_ **Location : Location** _US-NJ-Picatinny_ **Min** _USD $50,000.00/Yr._ **Max** _USD $90,000.00/Yr._ **Clearance Level Must Be Able to Obtain** _N/A_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _Less than 10%_

At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Job Title Information Security Intern (Undergraduate) Why Genmab Our internship program provides interns with hands-on experience and relevant projects that directly align with our company's goals. Additionally, we believe our program provides a valuable opportunity to learn, thrive, and build a strong network. We encourage you to review our website to learn why we're always looking for smart, purpose-led candidates to play a role in our bold, extra[not]ordinary future. Job Overview Genmab is seeking a motivated and detail-oriented Information Security Intern to support the evaluation and fine-tuning of our application security scanning capabilities. This role will focus on assessing the accuracy of static analysis results, reducing false positives, and improving the overall signal-to-noise ratio of application security findings. As a technical, hands-on internship, the ideal candidate will have foundational knowledge of software development and secure coding practices, along with interest in DevSecOps, AppSec automation, and industry-recognized security standards such as OWASP and NIST SSDF. What You'll Do * Analyze and validate static application security findings generated by Checkmarx, identifying false positives and opportunities for tuning. * Collaborate with engineers to improve rule configurations, scanning profiles, and filtering logic to enhance scanning accuracy. * Research secure coding patterns and common vulnerability types (e.g., OWASP Top 10) to support informed triage decisions. * Assist in documenting processes and improvements related to AppSec automation workflows. * Support the Application Security team on roadmaps, metrics, and continuous improvement efforts. Required Qualifications, Capabilities and Skills * Currently pursuing an undergraduate degree in Computer Science, Cybersecurity, Software Engineering, or related technical field. * Basic understanding of software development concepts (e.g., functions, APIs, version control, CI/CD). * Familiarity with secure coding concepts or common vulnerability categories. * Strong analytical and problem-solving skills with attention to detail. * Ability to work collaboratively within a technical team environment. Preferred Qualifications, Capabilities and Skills * Coursework or hands-on experience with application security, DevSecOps, or SAST/DAST tools. * Experience with one or more programming languages (e.g., Python, Java, JavaScript, C#, or similar). * Exposure to security standards or frameworks such as OWASP, NIST SSDF, or CIS Benchmarks. * Interest in automation, developer pipelines, or integrating security tools into SDLC processes. * Prior internship, project work, or lab experience related to application security or software engineering. General Intern Information - Date/Location/Schedule Internships will take place June to August 2026. This role will be based in Princeton, New Jersey, and operate on a required hybrid schedule - 3 days in the office and 2 days remote per week. This role is not eligible for sponsorship. What's next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are a way for us to initially get to know you, so it's important to complete all relevant questions to ensure we have as much information about you as possible. Every application matters to us, and we'll carefully review each submission as quickly as possible to see if your qualifications align with the role. While we're unable to provide individual updates, rest assured that we're working diligently to move through the process efficiently. If you move forward in the process, you'll receive an email invitation to connect with us and dive deeper into this exciting opportunity. The final stage will bring selected candidates meeting directly with our hiring teams, where you'll have the chance to showcase your potential. We are committed to keeping you informed and will share decisions with all candidates as soon as we are able. We can't wait to see where this journey takes you! About You * You are genuinely passionate about our purpose * You bring precision and excellence to all that you do * You believe in our rooted-in-science approach to problem-solving * You are a generous collaborator who can work in teams with a broad spectrum of backgrounds * You take pride in enabling the best work of others on the team * You can grapple with the unknown and be innovative * You have experience working in a fast-growing, dynamic company (or a strong desire to) * You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).

About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. Overview: The operations and monitoring specialist will play a crucial role in supporting, operating, and monitoring our energy storage systems, ensuring their optimal performance and reliability. Utilizing monitoring tools, energy management tools, battery management and other systems, you will monitor and operate systems, detect anomalies, and communicate with customers and internal teams to address issues promptly. The Operations and Monitoring team functions 24x7. Shift work including day, night, weekend, and holidays is required. Key Responsibilities: Customer Liaison and Support: Support customer requests for warranty, post-warranty and longer-term agreements as liaisons to support services and to deliver system operational assistance. Utilize inbound and outbound channels (email & phone) and document requests for support. Deliver initial triage and correspondence throughout the request lifecycle. Initiate field service remediations and/or escalate to higher levels of technical support for resolution. Monitor Systems: Utilize the EOS platform to continuously monitor the performance of energy storage systems, ensuring they operate within defined parameters. Operate Systems: Perform system operational functions for range of commission testing and post-commissioning activities per Eos and customer agreements. Anomaly Detection: Identify and respond to system alerts, diagnosing issues and implementing corrective actions to maintain system integrity. Collaboration: Work closely with field engineers and appropriate technical service, project, and product teams to coordinate continual improvement, maintenance and troubleshooting efforts. Documentation: Maintain accurate records of customer correspondence, operational activities, system performance, discovered issues and resolutions for compliance and operational continuity. Data Analysis: Analyze live and post-cycle system data to detect trends, deliver real-time issue responsiveness, alerting, and remediation actions. Continuous Improvement: Provide feedback on system performance and suggest enhancements to improve efficiency and reliability. Qualifications: Experience: Minimum of 2 years in electrical technology operations or similar control systems role, preferably in energy storage Technical Skills: Familiarity with operational software platforms, ticketing/issue management systems, and data network communication protocols Analytical Abilities: Strong problem-solving skills with the ability to interpret complex data and make informed decisions. Communications: Excellent verbal and written communication skills to effectively collaborate with remote teams and customers. Preferred Qualifications: Industry Knowledge: Experience in energy storage systems, particularly with battery energy storage systems (BESS), energy management systems (EMS), supervisory control and data acquisition (SCADA) systems. Certifications: Relevant certifications in electrical technology, BESS, or other management and controls systems Technical Proficiency: firm understanding of networking and cybersecurity principles as they relate to battery and energy systems Education: Associates Degree, or 2 yrs equivalent experience in electrical technology, electronics, or related field

IT Operations Intern - (2500006B) Description Program Overview Allied World offers an exciting summer internship opportunity for students currently pursuing a bachelor's degree in computer science, Information Systems, or a related field who are looking to launch a career in the insurance industry. We combine a dynamic culture with innovative technology initiatives. As part of our Enterprise Architecture group, you'll learn how strategic IT decisions drive business outcomes in the Property & Casualty (P&C) insurance industry. The IT intern should at a minimum commit to the 8-week summer internship program (June 8th to July 31st). However, they can be hired outside this window based on IT needs. The intern position will be based in our New Jersey branch office. Job Title: IT Operations Intern Department: Information Technology Job Summary: The IT Operations Intern will join Allied World's Enterprise Architecture team and gain hands-on experience in IT operations within a strategic architecture environment. This internship offers exposure to enterprise-level technology planning, governance, and operations designed to align IT initiatives with business objectives. Job lessons: Assist in maintaining architecture repositories, updating documentation, and ensuring compliance with technology standards. Participate in tasks related to cloud platforms (Azure & AWS). Support automation initiatives to optimize operational workflows. Collaborate with architects and operations teams on projects involving Business, Data, Application, and Technology (BDAT) domains. Prepare architecture diagrams and assist in Technical Architecture Committee review processes. Build Microsoft Copilot Agents and conduct R&D activities using Azure technologies. Contribute to existing Enterprise Architecture work products and help keep architectural documents current. What you'll gain: Exposure to enterprise-scale architecture frameworks (e. g. , TOGAF) and governance processes. Hands-on experience with IT operations in a global insurance environment. Mentorship from senior IT leaders and participation in architecture review sessions. Opportunity to contribute to real-world projects impacting Allied World's technology roadmap. Qualifications Job Requirements: Undergraduate juniors or seniors. Currently pursuing a bachelor's degree in computer science, Information Systems, or a related field. Strong interest in enterprise architecture and cloud technologies. Familiarity with Microsoft 365 tools; basic knowledge of networking and security principles is a plus. Analytical mindset with attention to detail and problem-solving skills. Excellent communication skills and ability to work in a collaborative environment. Programming knowledge in at least one language, such as React, C#, Python, or Node. js. Compensation: Rate: $22. 00/hr. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings, Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Our generous benefits package includes Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance. Allied World is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristics protected by law. To learn more, visit awac. com, or follow us on Facebook at facebook. com/alliedworld and LinkedIn at linkedin. com/company/allied-world. Primary Location: US-NJ-IselinWork Locations: Iselin 200 South Wood Avenue Iselin 08830Job: Information TechnologyEmployee Status:RegularJob Type:StandardJob Posting: Dec 18, 2025, 11:39:05 PMPay BasisHourly

Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support: Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.

Job DescriptionDescription: Target Experience: Three (3) years of professional experience in IT configuration management, inventory control, help desk support, and workflow implementation having demonstrated knowledge of policies and regulations governing those subject areas and maintaining processes to ensure compliance with those directives. Target Education: Associate's degree in IT logistic services or logistic services or an equivalent technical degree from an accredited college or university; or equivalent professional certification for years of experience per CSWF certification requirements. Applicant must be a US citizen and hold an active DoD Secret security clearance Requirements:

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business. Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business. We are seeking Intern candidates to work with our Information Technology team in our Chicago, IL or Berkeley Heights, NJ offices. Program Elements Include: * Classroom and On The Job Training * Weekly Lunch and Learn Series with Senior Leaders * Formal Mentor Program * Presentations from Major Brokerage Partners * Teambuilding and Social Activities; including Community Service Event * Industry based Group Project Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain valuable, hands-on experience and insurance industry knowledge during the 10-week program. As a summer intern you will work side-by-side with industry leaders on dynamic projects that provide ample opportunity for challenges, learning and achievement. At Westfield Specialty, we are proud to emphasize the education and development for the future leaders of the insurance industry. 2026 Summer Intern Program Openings: * Alpharetta, GA: Underwriting * Berkeley Heights, NJ: Claims, IT, Operations * Chicago, IL:, IT, Underwriting * New York, NY: Actuary, Marketing, Underwriting For those who excel in the program, we would welcome the opportunity to discuss full-time employment opportunities at Westfield Specialty after graduation as part of our Trainee Program. As part of our internship program you will receive: * Targeted business training designed to help you refine your professional skills and acumen critical to the success of Westfield professionals; * Technical training to deepen your skill level within your chosen discipline; and an understanding of the broader insurance industry; * Access to additional training to compliment your professional development. * Opportunity to expand your professional network with talented insurance professionals

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate IT Technician. This position reports to the IT Supervisor and will work in Sparta, TN. About the position As an IT Technician of the Sparta, TN team, you will be involved in managing the IT ticketing system, ensuring timely resolution of issues, and maintaining accurate records of IT assets. This role involves daily review of help desk tickets, reporting critical issues, and maintaining documentation for standard operating procedures and software requirements. The IT Technician will handle asset management, troubleshooting, and maintenance tasks to support the smooth operation of IT services. Your main responsibilities Oversee the IT ticketing system, ensuring all issues and requests are logged and resolved promptly. Report any tickets older than two days to the IT Supervisor daily. Ensure all required fields are completed and solutions documented before closing tickets. Attach relevant screenshots to tickets. Report any critical issues that could impact production to IT Supervisor. Maintain an accurate inventory of all IT hardware, including location, asset number, MAC address, and assigned user. Tag new and existing equipment with asset numbers. Record and address any issues with tagged equipment, such as printers, scanners, laptops, etc. Build and maintain base PC configurations and related SOP documents. Ensure procedures are applied to tagged equipment and reviewed by the IT Supervisor. Create and maintain SOPs for IT operations, reviewed biannually by the IT Supervisor. Develop a Knowledge Base for issue resolution, referencing SOPs for detailed information. Record software requirements for each department, including version and update status. Maintain documentation on supported software. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact

About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team. About the Role: We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills. Primary Responsibilities: Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software. Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS. User creation/termination app install, printer setups. Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets. Maintain and update system documentation using ConnectWise and IT Glue. Communicate professionally with clients, providing exceptional service and support. Job Qualifications: Basic understanding of troubleshooting systems. Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach. Ability to diagnose technical issues and provide efficient solutions. Excellent multitasking skills and adaptability to rapidly changing environments. Quick learning ability for new software and troubleshooting tools. Self-motivated with a sense of urgency to meet service commitments. Recognize when it's appropriate to escalate support tickets. Strong problem-solving skills and a proactive attitude. A+ or other relevant certification Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. 401k match Generous paid time off. Mental health days $500 sign on bonus Paid certification assistance We are an Equal Opportunity Employer!

GovCIO is looking for an IT Specialist / Customer Support Professional with an active Secret clearance to provide Tier 2 Level field support. This position will be an on-site position in Newark, NJ. **Responsibilities** + Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. + Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentation. + Install software patches, updates, and upgrades, including remote server and workstation administrations. + Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems and monitor network traffic and optimize network performance. + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves. + Create, update, and track service call requests, and stage and take down end-user workstations and associated equipment. **Qualifications** High School with 6 - 9 years customer support (or commensurate experience) **Required Skills and Experience** + Experience supporting Microsoft Windows environments and Microsoft software + Experience in troubleshooting and resolving Tier 1 and 2 hardware and software problems **Clearance Required:** Active Secret clearance and ability to obtain and hold DEA suitability clearance **Preferred Skills and Experience** + A bachelor's degree is an asset + ITIL Foundations v4 + Security **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $72,000.00 - USD $113,850.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************** **Location** _US-NJ-Newark_ **ID** _2025-7201_ **Category** _Administrative Services/Customer Support_ **Position Type** _Full-Time_