Information technology internship jobs in New Mexico

Full job description We are seeking an Innovation, Collaborative, and Value Driven mindset individual to join our growing team. The ideal candidate must have a pragmatic results-driven attitude and problem-solving skills Desired skills & experience · Knowledge of Excel and/or other business analytics tools. · CRM knowledge is a must · Basic experience in HTML and/or JavaScript (Weebly) · Experience with Google AdWords, Google Analytics, Facebook Advertising, and Search Engine Optimization. · Basic experience in Digital Marketing · Knowledge of CHATGPT · Highly proficient using spreadsheet and data analysis software (e.g., Google Workspace (Gmail, Sheets, Docs), Slack, Jira,) Well-versed in G Suite Knowledgeable in Search Engine Optimization (SEO) to improve organic search rankings and visibility. Experienced in Search Engine Marketing (SEM) to drive paid traffic What You'll Do: Build landing pages, blogs, emails, workflows, website modules, and other deliverables Perform data migrations from CSV files over to Monday.com Set up integrations with the available apps from the marketplace. Build complete sales and service processes. Produce high-quality work that exceeds client expectations with a quick turnaround time Provide effective and real-time communication and project management in Monday.com Educate the internal team on the process, and execute best practices Set up and manage automation on Monday.com. Knowledge and experience with SEO, SEM, and PPC advertising. Creating and managing pay-per-click (PPC) advertising campaigns on platforms such as Google AdWords Strong analytical and data-driven and decision-making skills Ability to work independently and manage multiple projects simultaneously. Passion for staying up to date on the latest trends and developments. Knowledge of AI (i.e ChatGPT) in SDLC Design and implement algorithms and models that enable the use of ChatGPT in our product Work closely with other members of the team to ensure cohesive and effective implementation of ChatGPT Stay up-to-date with the latest developments in natural language processing and machine learning, and incorporate new techniques and technologies as appropriate Conduct market research to identify trends, customer needs, and opportunities for new products and services Job Types: Full-time, Part-time, Contract Pay: $15.00 per hour License/Certification: Driver's License (Required) Work Location: In person

Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members. We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location. **Summary** As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools. This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact. **Position Responsibilities** + Assist in the design, coding, testing, and debugging of software components and systems. + Contribute to the development of tools and applications that support AV robotics and aerospace platforms. + Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities. + Participate in code reviews, documentation, and the use of version control and defect tracking tools. + Help develop scripts or automation to improve team workflows and efficiency. + Learn and apply best practices in software development processes, including Agile methodologies. + Support the development of prototypes, simulations, and proof-of-concept demonstrations. + Attend team meetings, contribute ideas, and learn to estimate development effort and timelines. **Basic Qualifications (Required Skills & Experience)** + Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field. + Strong foundational knowledge in programming languages such as **Python, C++, or Java** . + Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs. + Experience with data structures, algorithms, and software design principles. + Demonstrated problem-solving and analytical skills. + Ability to work both independently and collaboratively in a team environment. + Effective written and verbal communication skills. **Preferred Qualifications & Competencies** + Experience with software development on Linux, Windows, or cross-platform environments. + Exposure to web technologies, cloud platforms, or backend services is a plus. + Interest in or exposure to robotics, autonomous systems, or data analytics. + Experience using scripting languages (e.g., Bash, Python) to automate tasks. + Knowledge of Agile development practices and version control (e.g., Git). + Curiosity and willingness to learn new technologies and frameworks. + Ability to take ownership of tasks and contribute to team goals. **Physical Demands** + Ability to work in an office and R&D lab environment (Constant) + Required to sit, type, and use office equipment for extended periods (Frequent) **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************

Technology/Low Voltage IT Tech Date Available: 01/05/2026 Closing Date: Until Filled LOVINGTON MUNICIPAL SCHOOLS Position: Low Voltage IT Technician General Job Description: The IT Low Voltage Technician supports the school district's technology infrastructure by installing, maintaining, and troubleshooting low voltage systems including data, voice, video, and security cabling. This position ensures that all structured cabling systems are installed to current standards and contribute to the reliable operation of district-wide technology systems that support learning, communication, and safety. Qualifications: High school diploma or GED New Mexico ES-3J Ability to work with large numbers of co-workers, students, and staff and maintain a positive attitude. Valid New Mexico driver's license Such alternatives to the above qualifications as the Superintendent may find appropriate and acceptable. Essential Duties and Responsibilities: Manage assigned workorders in a timely manner Manage tasks to avoid disrupting classroom instruction Working knowledge of industry standards such as TIA/EIA, BICSI, and NEC for low voltage wiring Attend training workshops required by the District to keep abreast of current trends, new developments in the industry Install, terminate, and test low voltage cabling (Cat5e, Cat6, fiber optic, coaxial, etc.) for data, voice, video, and security systems. Perform regular inspections and testing of cabling infrastructure to ensure system integrity and performance. Coordinate the installation and relocation of network equipment including switches, wireless access points, and surveillance cameras. Read and interpret blueprints, schematics, and technical drawings related to low voltage systems. Maintain accurate records of installations, service requests, repairs, and inspections. Coordinate with IT staff, vendors, contractors, and school personnel to support ongoing and future technology projects. Ensure all work complies with applicable codes, standards, and safety regulations. Troubleshoot and resolve connectivity issues related to cabling and physical network connections. Assist in the deployment and maintenance of VoIP phone systems and classroom A/V equipment as needed. Provide input on design and improvement of the district's low voltage infrastructure. Additional Duties and Responsibilities: Assist with technology-related moves, additions, and changes throughout the district. Support the installation and maintenance of intercom, bell, and paging systems. Participate in school safety initiatives involving surveillance and access control systems. Maintain tools, equipment, vehicle, and inventory of cabling materials. Respond to emergency service calls outside regular hours as required. Perform other duties as assigned by the Technology Director or other supervisory personnel. Physical Requirements: Sitting, standing, lifting and carrying (up to 50 pounds), climbing stairs, reaching, squatting, kneeling, and moving light furniture may be required. Safety & Health: Knowledge of universal hygiene precautions. Knowledge and training in first aid procedures required for handling athletic related injuries. Equipment/Material Handled: Must know how to properly operate or be willing to learn to operate all multimedia equipment including current technology. Hand tools, equipment, ladders, platforms, trucks, scissor lift, man lift and other tools particular to this trade skill. Work Environment: The work environment varies greatly in the place of work from working in a building alone to working in school facilities with large numbers of people. Conditions range from working outside in the extreme hot of the summer, to comfortable building, to working outside in very cold temperatures. Work schedule will depend on assignment. Flexibility and patience are required. Must be self-motivated and able to complete job assignment without direct supervision. Must be able to work under stressful conditions. Must be able to work within various degrees of noise, temperature, and air quality. Interruptions of work are routine. SALARY: Technology Salary Schedule Level IV

RESPEC seeks an experienced Project Manager/Senior Project Manager to primarily support our Denver, CO location. The position may be based in one of our offices located in Colorado Springs, Denver, Grand Junction, or Loveland. Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking for a Service Center Technician to help support our federal client by serving as a Tier III escalation point for complex technical issues across mission-critical healthcare systems. You will coordinate installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR applications and services. You will also drive SLA adherence, structured documentation, reporting, and knowledge management to improve service quality and customer satisfaction in a highly regulated environment. What You'll Do Serve as a Tier III escalation point for advanced technical issues in a multi-server, federal healthcare environment. Plan, coordinate, and perform installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR systems. Protect confidentiality, integrity, and availability of systems and networks through security programs, policies, and tools. Accept, triage, and document requests in the ITSM system (e.g., ServiceNow); ensure SLA compliance. Assist Service Center Lead(s) and Federal Functional Lead with task prioritization and timely resolution. Document technical issues, remediation steps, and customer communications to build a robust knowledge base. Generate and deliver reports on service center activity, property accountability, and scheduled events, with accurate metrics for management. Maintain up-to-date reference materials, FAQs, and technical documentation. Adjust workloads as environments evolve, including new applications, configuration changes, and security enhancements. Qualifications Qualifications Required: Associate degree or technical training certificate; Bachelor's preferred. Certifications or equivalent experience may substitute. 5+ years of IT experience, including 3+ years of specialized Service Center support in a multi-server environment. Familiarity with standalone and networked computers, LANs, and WANs. Eligibility for federal suitability clearance. Preferred: Experience supporting federal healthcare IT systems, especially EHR. Experience with ITSM platforms (ServiceNow or equivalent) and SLA management. Knowledge of configuration management, change control, and incident reporting practices. Experience preparing service metrics and property accountability reports for federal programs. Key Skills Tier III support and escalation management in complex, multi-server environments. Windows and cloud infrastructure operations for healthcare systems. ITSM process execution: intake, triage, documentation, SLA tracking. Security and compliance in federal environments (HIPAA, FISMA, NIST 800-53). Reporting, metrics, and knowledge base management. Clear communication and collaboration across technical teams and stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as an Information Technology (IT) Cybersecurity Specialist supporting the Director and Program Managers by providing a secure environment and information assurance for protection of our sensitive information and assets. Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as an Information Technology (IT) Cybersecurity Specialist supporting the Director and Program Managers by providing a secure environment and information assurance for protection of our sensitive information and assets. Overview Help Accepting applications Open & closing dates 11/19/2025 to 03/17/2026 Salary $88,621 to - $137,000 per year This salary reflects Rest of U.S Locality and may change based on location Pay scale & grade NH 3 Locations FEW vacancies in the following locations: Eglin AFB, FL Hanscom AFB, MA Kirtland AFB, NM Tinker AFB, OK Show morefewer locations (1) Hill AFB, UT Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status Yes Announcement number AFMC-221003-12837494-SAP Control number 850366800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This job announcement will be used to gather applications that may or may not result in a referral or selection. Duties Help Ready to unleash your potential? Come join our Air Force Nuclear Weapons Center (AFNWC) dynamic information technology cybersecurity team, working with Department of Defense (DoD) and industry leaders! Our IT/Cyber specialists solve highly complex problems and take part in a variety of projects to promote national security through nuclear deterrence. They decide what needs to be done , make sure it happens, and solve the most complex, high-risk aspects of the Intercontinental Ballistic Missile (ICBM) program - America's Nuclear Triad. MAJOR DUTIES: * Advise senior management on risk levels and weapon system security postures. * Closely monitor and oversee the application of security principles and policies, to include customer instructions and directives. * Closely plan for, monitor and oversee account and key management activities, ensuring Controlled Cryptographic Item (CCIs) and key material are operated, maintained, and disposed of appropriately. * Advise senior management on risk levels and security posture and on cost/benefit analysis of Platform IT/Operational Technology COMSEC programs, policies, processes, systems, and elements. HIGHLY DESIRED SKILLS: * Familiarity with DoD cybersecurity and infrastructure processes * Knowledge of cybersecurity principles used to manage risks related to the use, processing, storage, and transmission of information or data * Proficient in coordinated IT program management, integrating schedules and deliverables, lifecycle management, and governance across multiple projects * Knowledge of risk management processes (e.g., methods for assessing and mitigating risk) * Knowledge of critical information technology (IT) procurement requirements * Experience in program and project management in which directly responsible for the cost, schedule and performance of a project or program Desired work roles are in the following DCWF Elements and at the following Proficiency Levels: DCWF Element: * Cybersecurity: Personnel who secure, defend, and preserve data, networks, net-centric capabilities, and other designated systems by ensuring appropriate security controls and measures are in place, and taking internal defense actions. This includes access to system controls, monitoring, administration, and integration of cybersecurity into all aspects of engineering and acquisition of cyberspace capabilities. * Cyberspace Enablers: Personnel who perform work roles to support or facilitate the functions of cyber IT, cybersecurity, cyberspace effects, or intelligence workforce (cyberspace) work roles. This includes actions to support acquisition, training and leadership activities. PROFICIENCY LEVELS: * BASIC: Familiarity with basic concepts and processes and ability to apply them with frequent, specific guidance. Must be able to perform successfully in routine, structured situations. * INTERMEDIATE: Extensive knowledge of basic concepts and processes and experience applying them with only periodic high-level guidance. Perform successfully in non-routine and sometimes complicated situations. * ADVANCED: In-depth understanding of advanced concepts and processes and experience applying these with little to no guidance. To see a list of Elements and Work Roles: (DCWF Tool Version 5.1) **************************************************************************************** Requirements Help Conditions of employment * U.S. Citizenship is required * Males must be registered for Selective Service, see Legal and Regulatory Guidance * This position is subject to provisions of the DoD Priority Placement Program * For more information on Acq Demo please go to DoD AcqDemo Homepage *********************** and Fact Sheet ***********************faq.html * Recruitment incentives may be authorized * Position may require an appropriate security clearance * Employee must maintain current certifications * This may be a drug testing designated position. The incumbent is subject to pre-employment drug testing as a condition of employment, and participation in random drug testing. * Work may occasionally require the employee to work outside the normal business hours, such as overtime or an irregular work shift. * Disclosure of Political Appointments * All federal employees are required to have direct deposit. * This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. * Individual must meet position qualification requirements IAW DoDM 8140.2 and DoDM 8140.3. * Employee is required to handle and safeguard sensitive and/or classified information in accordance with regulations to reduce potential compromise * The incumbent of this position may be required to file annual financial disclosures to ensure there are no conflicts of interest in the performance of these duties. * Employee may be required to travel occasionally away from the normal duty station in military and/or commercial aircraft to perform temporary duty assignments. * Acquisition Professional Development Program (APDP) certification and meet APDP continuing education requirements. Qualifications INDIVIDUAL OCCUPATIONAL REQUIREMENT: Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements Information Technology (IT) Management Series 2210 (Alternative A). Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. INDIVIDUAL OCCUPATIONAL REQUIREMENT: * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent in other pay systems. Specialized experience is experience in Assisting with developing, operating, and modify policies to ensure local cyber activities meet mission needs; provide advice, guidance, and direction on a wide range of cybersecurity program management and administrative issues; aid with monitoring and overseeing the application of security principles and policies, overseeing account and key management activities. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. As a condition of employment, the incumbent is required to achieve and maintain foundational and residential qualifications in the specified Department of Defense Cyber Workforce Framework (DCWF) work roles and proficiency levels, IAW DAFMAN 17-1305, DAF Cyberspace Workforce Management Program. Failure to achieve these qualifications may result in reassignment, reclassification, or separation from employment This position has been designated as a Non-Critical Acquisition Position and is covered by the Acquisition Professional Development Program (APDP). The selectee must meet or be capable of achieving the APDP certification as designated by management within the defined grace period for the applicable certification level after assignment. This position also requires the employee to engage in acquisition continuous learning activities achieving 80 continuous learning points every 24 months. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: * Knowledge of an organization's information classification program and procedures for information compromise. * Knowledge of encryption algorithms (e.g., Internet Protocol Security [IPSEC], Advanced Encryption Standard [AES], Generic Routing Encapsulation [GRE], Internet Key Exchange [IKE], Message Digest Algorithm [MD5], Secure Hash Algorithm [SHA], Triple Data Encryption Standard [3DES]). * Knowledge of disaster recovery continuity of operations plans. * Knowledge of cybersecurity principles used to manage risks related to the use, processing, storage, and transmission of information or data. * Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. Education ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information This is an acquisition demonstration project position NH-03 equivalent to a GS-12 to GS-13. Interagency Career Transition Assistance Program (ICTAP): For information on

Your experience matters Los Alamos Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registered Nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Department/Unit Summary A IT&S Technician provides first level support to internal customers regarding basic application, hardware and service network requests. How you'll contribute Enters support requests into tracking system and assigns ticket number or other identification. Interviews customer to determine nature and scope of the customer's issue, and the appropriate response. Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. Documents and reports on customer inquiries regarding new/different functionality. Provides end-user desktop training and minor hardware/peripheral repair as appropriate. Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: • Relocation assistance • Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts • Competitive paid time off and extended illness bank package for full-time employees • Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage • Tuition reimbursement, loan assistance, and 401(k) matching • Employee assistance program including mental, physical, and financial wellness • Professional development and growth opportunities Qualifications and requirements Minimum Education: High School Diploma or equivalent required Associate's degree in IT field or related field preferred About our Health System Los Alamos Medical Center is a 47 bed acute hospital that has been offering exceptional care to the communities of northern New Mexico for over 70 years, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement "Los Alamos Medical Center is an Equal Opportunity Employer. LAMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

The AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting. Assist with the installation and configuration of AV systems for meetings, conferences, and events. Ensure proper operation and quality of sound, video, and lighting during events. Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed. Collaborate with event coordinators and clients to meet their technical requirements. Information Technology Responsibilities: Provide technical support for hardware, software, and network-related issues for staff and guests. Install, configure, and maintain IT equipment such as computers, printers, and networking devices. Monitor and maintain IT systems, ensuring secure and efficient operation. Assist in the implementation of new technology solutions or upgrades. Ensure compliance with data security protocols and IT policies. Additional Duties: Document technical procedures, configurations, and troubleshooting steps. Maintain inventory of AV/IT equipment and manage repairs or replacements. Train staff on the use of AV/IT systems and software as needed. Stay updated on industry trends and advancements in AV and IT technologies. Qualifications: Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry. Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure. Familiarity with operating systems (Windows, mac OS), network configurations, and basic IT troubleshooting. Excellent problem-solving skills and attention to detail. Physical Requirements: Ability to lift and move equipment weighing up to 50 lbs. Comfortable with extended periods of standing, walking, and working in various event environments.

Job DescriptionSalary: $20-$30 Job Title: Entry-Level IT Technician Job Type: Full-time Location: 201 E. College Blvd. Roswell, NM 88201 Job Summary: We are seeking a motivated Entry-Level IT Technician to join our team at a Managed Service Provider (MSP). In this role, you will assist in maintaining, troubleshooting, and supporting IT systems for multiple clients. You will work with hardware, software, and networks to ensure smooth operations and provide technical support to end users. Key Responsibilities: Install, configure, and maintain hardware and software for clients. Troubleshoot and resolve technical issues related to computers, networks, and peripherals. Assist in setting up and managing LAN/WAN networks and cloud-based systems. Provide remote and on-site support to clients. Perform system updates, patches, and security configurations. Document technical procedures, solutions, and client interactions. Collaborate with senior technicians to implement IT solutions. Educate clients on best practices for cybersecurity and IT usage. Qualifications: Basic understanding of computer systems, networking, and IT troubleshooting. Familiarity with Windows and mac OS operating systems. Knowledge of networking concepts (IP, DNS, VPN, firewalls, etc.). Strong problem-solving skills and ability to work in a fast-paced environment. Excellent communication and customer service skills. Certifications such as CompTIA A+, Network+, or ITIL Foundation (preferred but not required). Benefits: Competitive salary and career growth opportunities. Hands-on experience with cutting-edge IT technologies. Training and certification support. Collaborative and supportive work environment.

MELE Associates is seeking a mission-driven Information Technology Specialist to support NEST operations with classified computing and secure communications systems. The successful candidate will provide hands-on technical support for a variety of IT and communications infrastructures in both classified and unclassified environments. This role requires a strong foundation in networking, system security, and operational readiness. ESSENTIAL FUNCTIONS Provide day-to-day operational support for classified and unclassified systems and mobile communications equipment. Configure, maintain, and troubleshoot network components including switches, routers, and firewalls. Support the integration and sustainment of off-the-shelf and custom hardware and software solutions. 25% travel, CONUS, to conduct IT/Communications training with operational end users. Assist in implementing and maintaining inline hardware encryptors. Maintain readiness of deployable communications systems, including hardware lifecycle tracking and routine diagnostics. Train and collaborate with cross-functional teams, sometimes across different organizations, on solution implementation, system deployments, training, logistics planning, and capability documentation. Support compliance with DOE and Intelligence Community standards for IT system security. Communicate effectively with both technical and non-technical personnel to support mission objectives. Assist office staff with ad hoc troubleshooting on teleconference and general IT issues Support facility network infrastructures and problem resolution. Other duties as assigned MINIMUM QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Engineering, or a related field; or equivalent technical training and experience Minimum of 6 years of experience in IT system administration, networking, or communications system support. Relevant certifications (e.g., CompTIA Network+, Security+, CCNA). Demonstrated experience managing network infrastructure and troubleshooting network issues. Familiarity with secure communications protocols and cross-domain security solutions. Strong analytical, diagnostic, and problem-solving skills. Excellent written and verbal communication abilities. Ability to operate effectively in high-tempo, mission-critical environments. Ability to obtain and maintain a US DOE Q-level security clearance PREFERRED QUALIFICATIONS Prior experience supporting Department of Energy or other government mission environments. Knowledge of NIST 800-53, ICD 503, or other federal cybersecurity frameworks. Experienced creating and conducting training on communications/networking equipment. Experience supporting deployable IT/communications kits for field operations. Experience utilizing radio communications systems. Baseline understanding/experience with COMSEC. Experienced with troubleshooting windows OS. Active DOE Q or TS security clearance. Location : This is a full-time on-site position in Albuquerque, NM. SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer Paid, High Quality Employee Medical, Dental & Vision Care Low-Cost Family Health Care offered 11 Federal Holidays and 3 weeks' vacation 401k with Generous Employer Match Cross-training opportunities About MELE With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify

An established federal contractor is seeking an Information Technology Specialist to join a team of skilled professionals supporting Department of Defense (DoD) operations. In this role, you will work under the guidance of senior technicians to perform IT maintenance, troubleshoot and repair computer systems and peripheral equipment, and manage service requests through a ticketing system. You will install and configure PCs, servers, uninterruptible power supplies (UPS), printers, scanners, telephony equipment, and audiovisual systems, including video teleconferencing operations. The role also includes ensuring connectivity, security compliance, and adherence to manufacturer specifications. Responsibilities include monitoring, securing, and patching network devices, maintaining hardware and software accountability, and coordinating equipment setup, moves, and disposal in accordance with security regulations. The position may require limited travel. Additional duties include troubleshooting access card issues, assisting in user training, and supporting general IT operations as needed. Key Responsibilities The Information Technology Specialist will: Support PCs, hardware, wireless networking, and software-installation, testing, configuration, and operations Maintain workstations, network access, and system documentation Perform Video Teleconference (VTC) system administration, scheduling, and configuration Provide network and client support, including account creation, modification, and deletion Deliver multi-tier Help Desk support, troubleshooting hardware and software issues Perform hardware/software system upgrades, modifications, and configurations Configure and support desktops and laptops Analyze and troubleshoot system anomalies Prepare systems for operational use and support testing activities Manage IT workflows and service tickets efficiently Required Skills & Experience Active Top Secret clearance with SCI eligibility (TS/SCI) Minimum 9 months of experience working in a SAP or SCI environment within the past five years 3+ years of relevant DoD IT experience Experience supporting an IT Help Desk and providing direct customer support Strong communication and interpersonal skills, with the ability to work effectively in a dynamic environment Education & Certifications Required: Bachelor's degree in Arts or Science (or equivalent work experience) CompTIA Network+ or equivalent certification (DoDM 8140.03 Tech Support Specialist Level I) Preferred: Security+ or equivalent certification (DoDM 8140.03 compliance) - must obtain within six months of hire Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) plan Paid Time Off (PTO) Paid Parental Leave Tuition reimbursement Paid federal holidays

Ignite Your IT Career at Lea County Electric Cooperative (LCEC) Are you ready to elevate your IT career? Lea County Electric Cooperative (LCEC) is seeking a skilled and motivated IT Technician to become a key player on our innovative tech team. This is your chance to work hands-on with advanced systems while supporting the backbone of the communities we serve. Why Work with LCEC? Proudly serving areas in New Mexico and Texas, LCEC is known for our commitment to service, safety, and progress. As part of our IT department, you'll be instrumental in maintaining the technology that powers homes and businesses reliably every day. Your Role Includes: Technology Integration: Design and implement tech solutions tailored to organizational goals. Network Administration: Keep our systems running smoothly through ongoing maintenance, upgrades, and issue resolution. Cybersecurity Support: Assist in identifying vulnerabilities and strengthening digital defenses. Continuous Learning: Expand your skills with exposure to cutting-edge IT practices and tools. Who We Need: Detail-Oriented Thinker: You approach challenges with focus and precision. Tech-Savvy Professional: You have a solid grasp of IT systems, from deployment to maintenance. Networking Know-How: You're confident working with network configurations, hardware, and telecom systems. Security-Conscious: You understand the importance of data protection and secure infrastructure. Collaborative Communicator: You work well with others and can explain technical concepts clearly. Apply Today If you're passionate about IT and eager to make a difference in your community, we want to hear from you. Submit your resume and application to join a team that values both innovation and impact. The Bigger Picture Our IT Technicians are essential to LCEC's mission to deliver efficient, dependable energy solutions. The work you do will directly contribute to keeping essential services connected and communities thriving. LCEC is proud to be an Equal Opportunity Employer. Take the next step in your IT journey-apply now and help shape the future of energy through technology.

Job DescriptionSalary: DOE As an IT Technician, you will provide technical support to end-users, troubleshoot hardware and software issues, and assist in maintaining the overall functionality of the organization's IT infrastructure. Key Responsibilities: Provide first-level technical support to end-users via phone, email, or in person. Assist users with hardware and software issues, troubleshooting problems to resolution. Install, configure, and maintain computer systems and peripherals. Assist in the setup and maintenance of local area networks (LANs). Troubleshoot basic network connectivity issues. Support users in accessing and utilizing network resources. Install and update software applications on user devices. Perform routine maintenance on computer hardware, including upgrades and repairs. Assist in managing inventory and tracking hardware assets. Implement and follow security best practices to protect against unauthorized access and data breaches. Assist in antivirus and anti-malware management. Maintain accurate records of support activities, hardware, and software inventory. Document troubleshooting procedures and solutions for future reference. Provide basic training to end-users on the use of hardware and software. Collaborate with other IT team members to resolve complex issues. Qualifications: Education: High school diploma or equivalent. Some college coursework or a degree in a relevant field is a plus. Technical Skills: Basic understanding of computer hardware, operating systems, and common software applications. Familiarity with networking concepts is a plus. Communication Skills: Strong verbal and written communication skills. Ability to convey technical information to non-technical users. Problem-Solving: Strong problem-solving skills and the ability to think critically. Customer Service: Excellent customer service skills and a positive attitude. Team Player: Ability to work effectively in a collaborative team environment. Adaptability: Willingness to learn and adapt to new technologies and challenges.esponsibilities: - Provide desktop support to end-users, troubleshooting hardware and software issues - Install, configure, and maintain computer hardware and software - Set up and manage user accounts and permissions - Monitor and maintain computer systems and networks - Analyze system logs and identify potential issues - Implement security measures to protect data and systems - Assist with the setup and maintenance of network equipment, including routers, switches, and firewalls - Collaborate with other IT team members to resolve complex technical issues - Provide excellent customer service and communicate effectively with end-users Experience: - Minimum of 2 years of experience in a similar IT support role - Proficient in Windows operating systems (Windows 10, Windows Server) - Experience with Active Directory, Group Policy Objects (GPO), and virtual private networks (VPN) - Knowledge of computer hardware components and troubleshooting techniques - Ability to analyze technical problems and find effective solutions - Strong communication skills, both verbal and written - Familiarity with Mac OS is a plus - Understanding of local area networks (LAN) and network protocols If you are a skilled IT Technician looking for an exciting opportunity to contribute to a dynamic team, we want to hear from you. Apply today!

Fe Indian Health Center (SFIHC), with support to Cochiti, San Felipe, and Santa Clara Health CentersType: Full-Time, On-SiteContract: Non-Personal Services ContractSchedule: Monday-Friday, 8:00 AM - 4:30 PM (Up to 40 hours/week; occasional holidays/weekends/on-call as needed)

Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community. Benefits offered: Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more. Base Pay starting at $18.50/hr, depending on experience. Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation. Essential Duties and Responsibilities: * Adherence to the attendance and punctuality policies of Goodwill. * Exhibit excellent customer service skills as related to your position. * Monitor and respond quickly to incoming requests relate to IT issues. * Respond to requests for technical assistance over the phone, email or via a ticketing system. * Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. * Maintain user PCs, including upgrades and configuration as needed. * Resolve basic problems while referring more complex problems to intermediate and/or senior level. * Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved. * Ensure HIPAA compliance. * Maintain confidentially of all privileged information. * Perform other incidental and related duties as required and assigned. Requirements * Knowledge of Windows 7 & 10 Support experience. * Knowledge of Computer imaging software. * Experience working in an IT helpdesk environment. * Knowledge of and compliance with all safety policies and procedures. * Knowledge of a variety of software, technologies, and applications. * Skill in system troubleshooting and problem-solving. * Ability to exhibit excellent customer service skills. * Ability to read, write and understand English. * Ability to carry out instructions in verbal and written format. * Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities. * Ability to work independently and demonstrate time management skills. * Ability to handle multiple tasks and meet deadlines. * Ability to travel when needed across several locations within New Mexico. * Must possess and maintain a valid New Mexico Driver's License Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required. Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record. * High school diploma or equivalent. * One year related work experience in help desk environment preferred. * One year Windows environment preferred. Salary Description $18.50/hr

MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator (Secret Clearance) About the company: Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration as a Small Disadvantaged Business, the company was founded to offer efficient, cost-effective information technology services to commercial and government clients. Position Title: Help Desk Support Technician/ Event Coordinator (Secret Clearance) Position Summary: MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator who will be responsible for supporting USAF Distributed Mission Operations Center (DMOC) at Kirtland AFB, NM. Employment Type: Full-Time, On-site Clearance Required: Active D.O.D. Secret Clearance Responsibilities: Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnose, identify, isolate and analyze problems utilizing historical database records. May route calls to product line specialists. Maintain and update records and tracking databases. Alert management to recurring problems and patterns of problems. Qualifications: High School diploma or equivalent and 2 years additional education and/or related experience. DoD 8570 IAT-II certification (CompTIA Sec+ or higher). Employment contingent upon holding current certification or successfully passing Security Plus exam within 60 days of hire. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an Active United States Department of Defense Secret clearance is required. _______________________________________________________ MILVETS offers an excellent benefits package including Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off. Applicants for U.S. based positions with MILVETS Systems Technology, Inc. must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. ******************** E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. MILVETS Systems Technology, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. MILVETS Systems Technology, Inc. (“MILVETS”) uses JazzHR Talent Fit AI to assist in candidate evaluation. This tool leverages artificial intelligence to generate insights but does not make autonomous hiring decisions. All employment decisions are made solely by MILVETS' recruitment and management teams. Candidate data processed through JazzHR Talent Fit AI is handled in compliance with applicable privacy and data protection regulations, including GDPR, and MILVETS' internal policies. MILVETS is an Equal Opportunity Employer (EOE) and complies with all relevant EEOC regulations to ensure fair and equitable hiring practices. By applying, candidates acknowledge and consent to the use of this tool for recruitment purposes.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Albuquerque, NM. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions. Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution. Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS. Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level. Provides individual and group instruction or training, as needed. Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation. Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues. Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement. Performs other duties as assigned. The ideal candidate will have: Information Technology related associates degree or equivalent work experience. 3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment. 3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office). Prior experience in the following areas preferred: Installing, configuring, and troubleshooting Windows operating systems Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory) 2012-2019 Windows Server Technical service experience IP Networking Knowledge (VLANS, subnets, routing) Administering enterprise level Anti-Virus systems Administering Windows updates Build and deploy images for computer deployment Active Directory (security, group policy, federation) Relevant IT related certifications are preferred Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Albuquerque, NM. Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security. Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction) Mission Duties and Functions: World-Class Support Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality. Address hardware, software, and network problems to minimize downtime across departments. Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively. Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket. User Management & IT Governance Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies. Implement security measures to protect data and ensure system integrity. End-User Technical Support Provide customer service and technical support for mobile, desktop, and laptop devices. Educate users on best practices, improving proficiency and reducing recurring issues. Technical Maintenance & Repair Install and maintain Windows, Google Chromebooks, and ChromeOS devices. Ensure hardware and software performance through regular updates and troubleshooting. Address POS, PMS, and guest room tech issues, escalating when necessary. Project Management Lead IT projects, including system upgrades and technology implementations. Collaborate with vendors to integrate new software, services, and technology enhancements. Cybersecurity Management Oversee agent-based detection software to monitor threats. Respond to security alerts with the SOC and resolve vulnerabilities. Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing. Multitasking & Documentation Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs. Update IT documentation and ticketing systems across properties. Collaboration Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards. Benefits Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst the entire company! Requirements Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided. Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods. Time: 60% at HQ 35% properties within city 5% travel across statewide properties Strong Communication Skills: Excellent verbal and written communication focused on customer support. Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace. Experience: 2-3 years of IT operations experience. Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer Salary Description $18-20/hour DOE + benefits

LOS LUNAS SCHOOLS TECHNOLOGY DEPARTMENT IT TECH INTERN Provides routine technical support in assistance with tasks performed by the LLS IT Department, such as tasks related to the Information Technology (IT) operations and network; including assisting with basic network infrastructure support, installation and configuration of computer and mobile device hardware and applications, routine maintenance and repair of computers and mobile devices, peripheral technology equipment, and software support. Essential Job Functions: Essential functions as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. An IT Intern will participate in and/or assist with the following - * Follows local, state and federal law and adheres to State Department of Education and Local School Board Policy. * Maintaining and troubleshooting routine software issues to support information technology based business and instructional applications, communications, and network functionality. * Supporting the maintenance of information technology infrastructure including computers, servers, network cables and switches; performs routine repairs to computers, mobile devices, and peripheral equipment. * Receiving, configuring, setting up computer images, delivering and installing new computers throughout District facilities. * Installing, upgrading, and troubleshooting a variety of application software on district computers and servers; training and/or orienting users to program features and usage. * Assisting with the accounting of and tracking of asset inventory, performing life cycle replacement of computers , mobile devices, and peripheral equipment, and disposal of technology assets. * Serving as a technical resource and maintaining current technical knowledge related to position duties, including but not limited to, computers, peripherals, software, and other related position responsibilities, including trends and technical developments by self-study, technical publications, attending training seminars, and networking with colleagues from other organizations. * Performing other work-related assignments as required. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge and Skills: * Knowledge of local, state and federal law, State Department of Education and Local School Board Policy. * Knowledge of the District's computer operations, basic networking operations, printing, and software applications. * Knowledge of basic troubleshooting procedures, backup and recovery procedures, and data security procedures. * Knowledge of industry-standard applications such as Microsoft Office Suite, Windows & Mac operating systems and applications, basic command languages, failure recognition and troubleshooting techniques. * Skill in interpreting and applying information from technical manuals, internet forums and knowledge bases, and publications. * Skill in communicating effectively both orally and in writing, information gathering and providing technical information to both technical and non-technical clients. * Skill in establishing and maintaining positive working relationships with clients, vendors, co-workers and supervisors. * Skill in the use of a variety of relevant tools, testing and diagnostic equipment. Required Education, Experience, Certifications and Licenses: Work experience directly related to the essential functions of the position may substitute for education at a rate of one (1) year of experience for each thirty (30) credit hours of education. Educational credit hours may not be substituted for experience. * High School Diploma or equivalent. Additional Special Qualifications * Must possess a valid New Mexico Driver's License. Environmental Factors and Conditions/Physical Requirements: * Work is performed primarily in internal environments with possible exposure to inclement weather, and varying temperatures. * Work requires regular and punctual attendance. * Medium physical capacity required. * Ability to lift up to 50 pounds occasionally; and up to 25 pounds frequently. Equipment and Tools Utilized: * Specialized equipment includes hand tools, testing and diagnostic equipment, and ladders * Computers, peripherals, software applications, and conventional office equipment. APPLICATION DEADLINE: Until filled

Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Santa Fe, NM. Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security. Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction) Mission Duties and Functions: World-Class Support Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality. Address hardware, software, and network problems to minimize downtime across departments. Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively. Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket. User Management & IT Governance Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies. Implement security measures to protect data and ensure system integrity. End-User Technical Support Provide customer service and technical support for mobile, desktop, and laptop devices. Educate users on best practices, improving proficiency and reducing recurring issues. Technical Maintenance & Repair Install and maintain Windows, Google Chromebooks, and ChromeOS devices. Ensure hardware and software performance through regular updates and troubleshooting. Address POS, PMS, and guest room tech issues, escalating when necessary. Project Management Lead IT projects, including system upgrades and technology implementations. Collaborate with vendors to integrate new software, services, and technology enhancements. Cybersecurity Management Oversee agent-based detection software to monitor threats. Respond to security alerts with the SOC and resolve vulnerabilities. Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing. Multitasking & Documentation Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs. Update IT documentation and ticketing systems across properties. Collaboration Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards. Benefits Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst the entire company! Requirements Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided. Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods. Time: 60% at HQ 35% properties within city 5% travel across statewide properties Strong Communication Skills: Excellent verbal and written communication focused on customer support. Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace. Experience: 2-3 years of IT operations experience. Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer Salary Description $18-20/hour DOE + benefits