Help Desk Support Specialist
Information technology internship job in Newport News, VA
Desk Side Support Specialist - Tier 2
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
Key Responsibilities
Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
Ensure deskside support staff maintain foundational knowledge in hardware, software, networking, and troubleshooting methodologies aligned with industry standards (CompTIA A+, ITIL v4 Foundations, HDI Certification).
Maintain staff proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
Qualifications
Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
Proficiency in supporting Apple devices and Microsoft-based environments.
Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
Strong customer service and communication skills, with the ability to train and document processes for end-users.
Flexibility to support off-site meetings and executive staff as required.
Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
INFORMATION TECHNOLOGY SPECIALIST
Information technology internship job in Virginia Beach, VA
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
IT Field Services Delivery Lead / Technical Support Lead
Information technology internship job in Chesapeake, VA
The client is looking for An IT Field Services Delivery Lead / Technical Support Lead who can manage and guides a team of IT support staff, overseeing daily technical assistance, troubleshooting system/network issues, training junior members, ensuring operational excellence, and bridging user problems with technical solutions, often requiring strong leadership, problem-solving, and communication skills to handle escalating issues and implement new tools.
Key Responsibilities:
Team Leadership: Mentoring, guiding, and managing a team of IT support specialists.
Technical Escalations: Handling complex, escalated technical issues that junior staff can't resolve, often involving networks, software, hardware, and user accounts.
Operational Excellence: Ensuring smooth IT operations, maintaining systems, and improving processes.
Training & Development: Building the team's technical skills and knowledge.
Tool Adoption: Researching and implementing new support tools and automation.
User Support: Providing high-level support to employees or clients, diagnosing faults, and resolving technical problems.
Essential Skills:
15 years of IT Field Services Delivery Lead / Technical Support Lead
Strong IT fundamentals (hardware, software, networks).
Excellent communication and interpersonal skills.
Problem-solving and analytical thinking.
Leadership and team management.
Customer service focus.
Help Desk Support Specialist (Norfolk, VA)
Information technology internship job in Norfolk, VA
Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service.
Place of performance is Norfolk, VA.
Job Responsibilities
Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat.
Troubleshoot and resolve basic hardware, software, application, device, and access issues.
Utilize knowledge bases and solution databases to research and deliver solutions.
Advise users on troubleshooting steps, preventative measures, and provide documentation as needed.
Log and track all incidents in help desk systems or ticketing tools.
Escalate complex issues to higher-level support teams as needed to ensure resolution.
Support software or device installations, system upgrades, user profile setup, and password resets.
Maintain adherence to service-level agreements (SLAs) for response time and quality.
Qualifications
High school diploma or equivalent.
2+ years of experience in help desk, IT support, or a related technical field.
Strong understanding of common IT concepts, practices, and procedures.
Excellent communication and customer service skills.
Ability to work effectively under the guidance of senior team members.
Active Secret Security Clearance (required).
Salary Range: $50,000 to $75,000
Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
General Description of Benefits
Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement.
Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.
About Akira Technologies
Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.
Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Auto-ApplyTechnical Support Specialist
Information technology internship job in Norfolk, VA
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification Service desk best practices
* Customer service and communication skills
* Technical training development and delivery Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What You Will Need to Join Our Award-Winning Team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT II Certification
IT Technician 3 with POR (Program of Record) experience and Secret Clearance
Information technology internship job in Norfolk, VA
JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel.
REQUIRED QUALIFICATIONS
Must have a DoD Secret Clearance
Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area.
Extensive travel will be required to CONUS and OCONUS locations
Possess or be able to obtain a US Passport within 1 month of hire
Must possess an IAT II-level security certification as outlined in DoD 8570.01-M
Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years
Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems
Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement
DESIRED QUALIFICATIONS
Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures
Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment
Must be able to efficiently communicate with senior leadership on the status of activities being performed
Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base.
PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Powered by JazzHR
IMq3Vmx0cD
Intern - Information Technology
Information technology internship job in Norfolk, VA
The Internship Opportunity: Information Technology
The Port of Virginia - Virginia Port Authority is seeking an Information Technology intern that will document the network design for both Operational Technology (OT) and Information Technology (IT) segmentation. They will develop parameters to effectively test network segmentation and create procedures, scripts, and documentation to validate and confirm the security of the segmentation. This work will support the integrity and resilience of the port's network infrastructure.
The Port of Virginia's 8-Week Summer Internship Program runs from June 1, 2026 - July 24, 2026. It has been designed to develop, teach, and mentor undergraduate and graduate students as they explore career opportunities within the maritime industry. Students will have the opportunity to apply classroom knowledge to hands-on, project-focused tasks in various departments throughout The Port of Virginia.
What You'll Do: Outcomes & Experience
Obtain knowledge of network security in Operational Technology (OT) environments.
Develop professional documentation skills for technical processes.
Practice effective team communication in a collaborative setting.
Configure, deploy, and test equipment for the North NIT Optimization Project.
Support the team in troubleshooting network issues.
Participate in departmental meetings and training sessions to enhance technical and professional skills.
Who You Are: Qualifications
Must be currently enrolled and in an accredited program or graduate program (having completed freshman / first year) during the time of the program.
Must be available to work full-time (40 hours per week) from June 1, 2026 to July 24, 2026.
Must attach a resume and cover letter.
You Should Know: Disclosures
The Port of Virginia is an Equal Opportunity Employer and therefore does not discriminate on the basis of age, sex, race, religion, disability or national origin.
Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, fit for duty Physical, Other records or information related to the candidate's suitability for the position.
Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card).
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology internship job in Virginia Beach, VA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Information Technology
Information technology internship job in Norfolk, VA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Specialist
Information technology internship job in Norfolk, VA
At the GS-11 and GS-12 level you will perform the below:
You will plan and schedule the installation of new or modified hardware and operating systems and application software to meet special requirements.
You will plan and conduct feasibility studies preliminary to acquisition, acceptance testing and/or evaluation of various Windows files, applications, e-mail, and servers.
You will provide technical support for all Window Server operating systems and user application software.
You will assure conformance to local information systems technical standards, procedures, and regulatory guidance
You will ensure system availability, functionality and efficiency of software systems.
You will analyze hardware reliability and utilization reports to identify and define problem areas.
Requirements Conditions of Employment
Must be a US Citizen.
Must be determined suitable for federal employment.
Must participate in the direct deposit pay program.
New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
Males born after 12-31-59 must be registered for Selective Service.
Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal
This is a Cyberspace Workforce position, work role code System Administrator, proficiency level Intermediate.
The incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies
Qualifications
GS-12: Your resume must demonstrate one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Examples of specialized experience must include most or all of the following: 1) Deploying, configuring, and managing Windows Servers and utilizing system support software for remote control, patch management, software distribution and operating system deployment; 2) Configuring and administrating backup applications used within the DOD for disaster recovery; 3) Monitoring, troubleshooting, and establishing business continuity for Active Directory Domain Services; 4) Installing, configuring and managing VMware and vSphere infrastructures; 5) Diagnosing system failures and correcting or advising responsible vendor of problem.
GS-11: Your resume must demonstrate one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Examples of specialized experience must include some or all of the following: 1) Assisting with deploying, configuring, and managing Windows Servers and utilizing system support software for remote control, patch management, software distribution and operating system deployment; 2) Monitoring and troubleshooting Active Directory Domain Services; 3) Installing, configuring and managing virtual networking environments; 4) Diagnosing system failures and correcting or advising responsible vendor of problem.
Additional qualification information can be found from the following Office of Personnel Management website: General Schedule Qualification Standards
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education
This job does not have an education qualification requirement.
Working Place: Norfolk, Virginia, United States Company : Vets Hired
Information Technology Specialist
Information technology internship job in Newport News, VA
Cognito Systems, a Resolution Think (RT) joint venture, is seeking a skilled Information Technology Specialist. The purpose of this overall project is to provide centralized credentialing and privileging services and support to the United States Army Reserve (USAR) Command with initial entry credentialing, maintenance of credentialing and privileging, and support the Centralized Credentials Privileging Board's review of completed credentials and privileging files.
Essential Functions and Job Responsibilities
Information Technology Specialist who will function as the Software Application Manager. The applicant will perform the following duties and responsibilities:
Independently apply knowledge of computer science principles, information management principles, automated data processing (ADP) functions, hardware and software systems' structures and operation, and computer programming languages and techniques to solve automation problems
Interface with and use minicomputer and mainframe computer systems in addressing project objectives
Independently identify and use standard, unconventional and original mathematical, algorithmic, and programmatically approaches to define, plan, organize, design, refresh/modify, test, and integrate data base or data processing systems, computer hardware systems and simulation models
Formulate architectural design, functional specifications, interfaces and documentation of hardware or software systems considering system interrelationships, operating modes and software or equipment configurations
Research unconventional applications of software and operating systems in designing and developing new methodologies, significant modifications or adaptations of standardized techniques
Responsible for developing project plans, guidelines, and controls; and may act as team or project leader, supervising and advising with respect to the work of other computer specialists, scientists, or technicians.
Coordinate IT activities and report directly to multiple levels of leadership, including the APMC Commander, the Chief of the Credentialing Branch), the PM, the DPM, etc.
Jr. Systems Administrator
Information technology internship job in Chesapeake, VA
About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct -Hire, Contract -to -Hire, and Contract roles, plus internal full -time positions.
*Some opportunities may not be exclusive and can change as we work with clients-but our goal is always to help candidates find the right job.
Position Overview - Junior System Administrator
We are seeking a versatile Systems Administrator to join our team. This role is ideal for a “jack -of -all -trades” professional who thrives in a dynamic environment, can work independently, and quickly adapt to new technologies. You will work on -site to provide technical support, manage systems across multiple platforms, and ensure smooth IT operations for mission -critical environments.
Roles and Responsibilities
Flexibility in working with Linux, Apple, and MS server and workstation technologies
Handle occasional help desk escalation issues, providing advanced troubleshooting for computers, servers, and networks.
Ability to learn new software and hardware technologies
Ability to independently research solutions and new approaches to unique problems
Ability to run regularly scheduled software updates, backups, and perform maintenance on multiple platforms
Maintain superior documentation practices for configurations, processes, and projects
Ability to work as part of a team and independently for projects and issue resolution
Collaborate with senior administrators on system improvements, security initiatives, and infrastructure projects
Must be able to troubleshoot issues with workstations, servers, and networking
Collaborate with the IT team to implement new systems and projects
Familiarity with Microsoft M365, Azure and migrating from on -premises tools to M365 cloud
Familiarity with NIST 800 -171 and compliance frameworks
Use project tracking software to track progress and any setbacks
Assist in the installation, configuration, and maintenance of hardware and software systems
Collaborate with cross -functional teams to identify and implement technology solutions that support business objectives
Assist with managing and configuring backup and disaster recovery solutions
Assist with monitoring for and responding to IT security incidents
Assist in implementing, managing and enforcing security policies and protocols
Assist in evaluating and recommending IT hardware and software purchases, suggest new tools and technologies
Education / Training Requirements
Bachelor's degree in information science, computer science, related field of study, or 1 -3 years equivalent experience in systems administration or related IT support role
Experience in Mac/PC desktop support and maintenance
Must be open to learning new technologies and software
Must possess strong communication skills, both written and oral.
Intermediate knowledge/experience in Linux/FreeBSD server administration
Experience with production Windows servers and Active Directory
Experience in software configuration and troubleshooting
Experience with device management and asset management tools
Experience working in hybrid OS environments preferred
IS/IT SME Level V -RMF/IA
Information technology internship job in Suffolk, VA
Information Systems Solutions (ISS) is looking for an IS/IT Subject Matter Expert Level V to support the JS J7 Joint Training DevSecOps pipeline core infrastructure and data center in Suffolk, VA. The selected candidate will be responsible for supporting the Deputy Directorate, Joint Training (DDJT) for Assessment and Authorization (A&A) accreditation efforts.
This role is 100% onsite.
Key Responsibilities
Test and apply security controls based on security categorization, the application of overlays (privacy, classified, intel, etc.) and security control tailoring (AI, NOFORN, etc.).
Conduct active and passive reconnaissance of data, with the ability to assess and author Plans of Milestones and Actions (POA&Ms) containing accurate and verifiable mitigation statements, milestone tracking, and applying to the most relevant security control.
Development of comprehensive required A&A documentation, including System Security Plan (SSP), Security Assessment Plan (SAP), Security Assessment Reports (SARs), etc.
Adherence to the eMASS scheduled tasking within the accreditation cycle, including Quarterly Independent Verification and Validation (IV&V), quarterly STIG checks, Annual Security Review (ASR), monthly POA&M updates, and resubmission for ATO, ATC, IATC and IATT as applicable.
Maintenance of DISA circuit connections (CCSDs), inheritance from accredited systems and cloud service providers, and the workflow schedule on accreditations.
Why Work For ISS?
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements
Clearance Level
TS/SCI clearance
Certifications (IAT Level III)
One of the following:
CompTIA Advanced Security Practitioner (CASP CE)
Cisco Certified Network Professional Security (CCNP Security)
Certified Information Systems Auditor (CISA)
Certified Information Systems Security Professional (CISSP)
GIAC Certified Enterprise Defender (GCED)
GIAC Certified Incident Handler (GCIH
Functional area training certificates (required prior to start date):
DISA eMASS Computer Based Training
Annual Cyber Awareness Training
Required Skills and Experience
Required minimum qualifications include: A TS/SCI clearance. A Master's degree or 10 years of experience with data design in a consulting or internal role, defining data strategy and architectures while developing and mentoring staff at all levels to build and deliver high quality and highly innovative simulation services. At least 5 years of experience related to DoD major systems or programs.
IT Technician
Information technology internship job in Elizabeth City, NC
Entry-Level IT Technician - Blackwater Technology Solutions
Job Type: Full-Time | Entry-Level
About Us
Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training.
We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers.
What You'll Do
Assist with the installation and configuration of VoIP and IT systems.
Support AI-driven websites and integrations.
Help troubleshoot and maintain client networks and systems.
Participate in client site visits, audits, and routine service calls.
Learn and apply best practices from senior technicians and leadership.
What We Offer
Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+).
Direct mentorship from experienced Navy veterans.
Hands-on experience with cutting-edge IT and AI tools.
Clear growth path into higher-level IT roles.
What We're Looking For
Discipline, reliability, and eagerness to learn.
Strong problem-solving and communication skills.
Customer-first attitude.
Local candidates preferred (Elizabeth City, Camden, Currituck).
Basic IT knowledge helpful, but not required.
Compensation & Benefits
Competitive entry-level pay (commensurate with experience).
Paid certification training.
PTO and growth opportunities as the company expands.
Technology Support Specialist I
Information technology internship job in Newport News, VA
Under the direction of the Supervisor of Technology Support Services, performs routine work. Work involves assisting team members with the servicing and repairing of computer hardware (desktops, laptops, and mobile computing devices), applications, and associated peripherals to include preventive maintenance and component replacement. Work requires providing professional customer service to staff and students. The work is dispatched from the help desk.
Essential Duties
Assists with the installation, maintenance and repair of computer hardware, applications, and associated peripherals.
Assists with resolving computer hardware, application, and associated peripherals problems.
Assists with the setup and configuration for new and replacement computer hardware, applications and associated peripherals.
Familiar in the use of tools and equipment employed in testing and repairing of assigned systems.
Tracks all work performed in the help desk work order system.
Can travel to and from school's/work sites in the performance of duties.
Utilizes appropriate safety equipment in the performance of duties.
Conforms to all departmental procedures and policies.
Models nondiscriminatory practices in all activities.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
Minimum Qualifications (Knowledge, Skills and Abilities Required)
Must possess a High School diploma.
Must be able to demonstrate entry level experience in computer hardware and network support.
Must possess a basic understanding of Windows 7 operating system, Microsoft Office, Ethernet network, Microsoft Server 2008, Active Directory Tools, TCP/IP, DHCP and DNS protocols.
Must possess sound communication, customer service and professional skills.
Ability to work effectively with team members and, at times, without direct supervision; establish and maintain effective working relationships with co-workers and end-users; utilize time efficiently; follow oral and written instructions.
Must be able to operate a motor vehicle and possess a valid Virginia Driver's License.
For a complete job description visit ********************************************************************************
Junior Exercise Software IT Specialist
Information technology internship job in Suffolk, VA
BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D program and strategic advisory support. Our clients - including NASA, DoD, HHS, DHS, and other civil and national security agencies - rely on us to drive mission success and accelerate innovation.
BryceTech has been recognized in the
Washington Technology
Fast 50 ranking of top high-growth small businesses for four consecutive years and received a GovCon Contractor of the Year Award in 2023, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space.
Job Description
BryceTech is looking for an entry level professional to take a supporting role in a team managing a DoD Software in a Kubernetes environment. This person will be responsible for supporting engineers in deploying applications, managing containerized workflows, maintaining Kubernetes clusters, and responding to any software performance issues during execution of events.
Responsibilities:
Writing basic code, debugging applications, and collaborating with more experienced developers to build and refine software solutions
.
Shall provide contributions to CDRLs including presentation materials, technical reports, software documents, and training materials. Presentation materials include briefings at program and technical meetings, reviews, demonstrations, and other program events.
Shall support the use of the software within Joint Live Virtual Construct (JLVC)
Provide on-site technical support during JLVC exercises and wargames. Technical support includes troubleshooting software related issues during JLVC exercises/wargames. Issues can include, but not limited to, the Kubernetes cluster, connecting Kafka service, access issues and others that impact JLVC users during an active exercise/wargame.
Support the upgrade and deployment of ongoing software releases within the JLVC construct. This includes following a lifecycle process that moves code from Test to Production within the JLVC construct. Approved releases will be defined by the Prime Program Manager.
Troubleshooting technical issues, assisting with the installation and maintenance of software and hardware, performing routine system updates, and supporting senior IT staff in more complex projects.
Collaborating with other team members to resolve technical issues and contribute to the documentation of software processes.
Attend meetings / engage with the DevSecOps and Development teams as required. This includes attending (virtual) agile standups as requested by the Prime Program Manager.
Shall support tracking of issues identified during JLVC events through to resolution and assist the team in prioritizing issues required for upcoming JLVC events
Qualifications
Education: Desired Degree in Engineering or Computer Science
Experience: 0-3 years. Proficiency in basic programming languages like Java or C++ and a solid understanding of software development principles. Attention to detail. Familiarity with widely used systems like Windows and Linux is essential for managing and troubleshooting IT environments.
Clearance: This position requires at least an active DoD Secret Clearance
Travel: N/A
Additional Information
BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.
All your information will be kept confidential according to EEO guidelines.
Software Development Internship for Video Surveillance Software
Information technology internship job in Norfolk, VA
Job DescriptionSalary: $15 Hourly
***This is for a fall internship and is On-Site in our Norfolk, VA HQ. We are ONLY looking for candidates who attend local universities.***
Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities.
Job Title: Software Development Internship for Video Surveillance Software
Department: Engineering
Position: Full-Time or Part-Time Internship. This is an on-premise internship in Norfolk, Virginia.
Job Summary
IPConfigure, Inc. is searching for a Software Development Intern for Video Surveillance Software to work closely with a dynamic team. IPConfigure makes web-based, cross-platform video surveillance software using C++, Java, and JavaScript. Interns are mentored by a full-time IPConfigure software engineer and will have the opportunity to participate in all aspects of the IPConfigure software development process.
Requirements
Applicants should be actively pursuing a degree in a relevant discipline (e.g., Computer Science, Electrical or Computer Engineering, Mathematics, etc.) at an accredited Virginia university.
The period of work is flexible and will be at IPConfigure headquarters on-site in Norfolk, VA.
Duties/Responsibilities
Basic software development, software testing, and server configuration processes.
Participate in all aspects of the IPConfigure software development process.
Required Skills/Abilities
Successful applicants will typically be third or fourth year undergraduate students, graduate students, or recent graduates, and will be asked to complete a technical assessment in order to show competence in C++, Java, or JavaScript.
Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures.
All associates will perform duties as requested by management
Education and Experience
Successful applicants will typically be third or fourth year undergraduate students, graduate students, or recent graduates, and will be asked to complete a technical assessment in order to show competence in C++, Java, or JavaScript.
Benefits
Paid Internship
IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
Information Technology (IT) Client Success Team Lead
Information technology internship job in Chesapeake, VA
The City of Chesapeake's Department of Information Technology Enterprise Operations Program is searching for an IT Client Success Team Lead to ensure successful IT customer/client experiences across the full virtual and physical endpoint computing platform while exemplifying the Chesapeake CARES standards in a technical IT customer support team leadership role. Chesapeake is the City that CARES . We are Virginia's second largest City, but we purposefully retain our small town feel and our connection to our community. We serve our community and our teammates [internal IT customers] through Courteousness, Attentiveness, Responsiveness, Empowerment and Stewardship. The virtual and physical endpoint computing platform includes all customer-facing IT equipment including virtual and physical desktops, laptops, print devices, mobile devices, audio visual solutions, and telephones. In this technical leadership role, the IT Client Success Team Lead will oversee and lead the IT Client Technology Team's day-to-day operations, providing comprehensive IT customer service support from level zero 0 through level three 3 in a diverse, modern, and matrixed environment consisting of virtual desktop infrastructure, 3,500 physical desktop computing workstations, 1,000 print devices, dozens of audio video locations, and telephony solutions for mobile, virtual, and physical phones. The incumbent will take ownership of IT client success via IT customer service tickets, continual improvement opportunities, ensuring timely refresh cycles for the City's IT desktop computing equipment, meeting or exceeding the expectations regarding performance against SLA's and KPI's, and building and maintaining strong relationships with IT clients and other IT Teams. A primary objective in this role is to guarantee City IT customers have successful experiences across the full endpoint computing platform on a continual basis. Collaboration will be the key as this incumbent works cross-functionally with other IT Teams, advocating for the needs of our IT clients. The IT Client Success Team Lead will be a driver of future technologies and change across the endpoint computing platform via continual service improvement towards successful IT client experiences. The IT Client Success Team Lead will have a strong background in virtual and physical desktop support, ITSM Service Desk ticketing platforms, desktop technologies to include monthly patching and refresh cycles, endpoint support (including print, mobile, AV, and telephony), and IT inventory awareness. This person should have a unique blend of technical expertise, strategic thinking, and people management skills. We are looking for a champion of change who will utilize tools and techniques geared towards creating and maintaining IT client success across the full endpoint computing platform. This technical hands-on position involves supervising and leading technical staff while fostering a culture of continuous improvement. The IT Client Success Team Lead will have the following minimal qualifications: Demonstrated experience leading and guiding staff responsible for IT customer support, ensuring high performance in technical and service-oriented functions for an end-user community. Proven ability to lead teams that deliver reliable, responsive support and drive a culture of continuous improvement and client satisfaction. 6 years' experience directly or indirectly leading an IT customer service support team with technical responsibilities in support of an end-user/client community. In lieu of the team lead requirement, the incumbent can have 6 years' experience relating to two (2) of the following IT arenas: Virtual desktop infrastructure, IT customer service, IT physical desktop support up to level 3, IT Service Desk ticketing systems, IT computing refreshes and the cycle thereof, IT endpoint support technologies, IT mobile devices, IT print, audio visual solutions, IT remote support technologies, IT change, IT cross-functional matrixed environments, or IT continual improvements. Experience providing IT client successes relating to two (2) of the following arenas within the endpoint computing platform: endpoint refresh/improvement, break/fix, technology deployment, meeting a business need, root cause analysis, cross-functional IT activity, new installations, or leveraging reports for improvement. Experience using an IT Service Desk ticketing system to include ticket management from cradle to grave, reporting, prompting the use of ticketing system, and the improvement of the ticketing system via the IT customer service lifecycle in partnership with other IT Teams. Experience with hardware and software inventory management to include warranties and working with other IT Teams and vendors in a matrixed environment. Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs. Experience with IT reporting in relation to performance, dashboards, and demonstrating client success. IT Fundamentals, A+, Service Desk, or IT support certifications preferred. This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check. The Department of Information Technology provides ongoing training on current trends and emerging technologies, helping you become an even better tech! In addition, as a City of Chesapeake employee, you are also eligible for a competitive benefits package .
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in computer science, information systems, engineering, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this job class requires a minimum of six years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . IT Fundamentals, A+ Service Desk or IT support certifications preferred. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
4-6 Years in an IT-related field 2-3 Years experience relating to IT inventory of software and hardware and lifecycle management. 2-3 years experience working in Public Sector IT environment.
Work Schedule
Monday - Friday 8:00am - 5:00pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology internship job in Newport News, VA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Junior Exercise Software IT Specialist
Information technology internship job in Suffolk, VA
BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D program and strategic advisory support. Our clients - including NASA, DoD, HHS, DHS, and other civil and national security agencies - rely on us to drive mission success and accelerate innovation.
BryceTech has been recognized in the
Washington Technology
Fast 50 ranking of top high-growth small businesses for four consecutive years and received a GovCon Contractor of the Year Award in 2023, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space.
Job Description
BryceTech is looking for an entry level professional to take a supporting role in a team managing a DoD Software in a Kubernetes environment. This person will be responsible for supporting engineers in deploying applications, managing containerized workflows, maintaining Kubernetes clusters, and responding to any software performance issues during execution of events.
Responsibilities:
Writing basic code, debugging applications, and collaborating with more experienced developers to build and refine software solutions.
Shall provide contributions to CDRLs including presentation materials, technical reports, software documents, and training materials. Presentation materials include briefings at program and technical meetings, reviews, demonstrations, and other program events.
Shall support the use of the software within Joint Live Virtual Construct (JLVC)
Provide on-site technical support during JLVC exercises and wargames. Technical support includes troubleshooting software related issues during JLVC exercises/wargames. Issues can include, but not limited to, the Kubernetes cluster, connecting Kafka service, access issues and others that impact JLVC users during an active exercise/wargame.
Support the upgrade and deployment of ongoing software releases within the JLVC construct. This includes following a lifecycle process that moves code from Test to Production within the JLVC construct. Approved releases will be defined by the Prime Program Manager.
Troubleshooting technical issues, assisting with the installation and maintenance of software and hardware, performing routine system updates, and supporting senior IT staff in more complex projects.
Collaborating with other team members to resolve technical issues and contribute to the documentation of software processes.
Attend meetings / engage with the DevSecOps and Development teams as required. This includes attending (virtual) agile standups as requested by the Prime Program Manager.
Shall support tracking of issues identified during JLVC events through to resolution and assist the team in prioritizing issues required for upcoming JLVC events
Qualifications
Education: Desired Degree in Engineering or Computer Science
Experience: 0-3 years. Proficiency in basic programming languages like Java or C++ and a solid understanding of software development principles. Attention to detail. Familiarity with widely used systems like Windows and Linux is essential for managing and troubleshooting IT environments.
Clearance: This position requires at least an active DoD Secret Clearance
Travel: N/A
Additional Information
BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.
All your information will be kept confidential according to EEO guidelines.