Information technology internship jobs in North Atlanta, GA

Job Title IT Technical Support Technician Department Information Technology Employment Type Contract Assignment Dates January 2, 2026 through May 1, 2026 Four month contract Job Summary The IT Technical Support Technician provides high quality technical and customer support for onsite and remote users. This role focuses on Tier II support for corporate laptop environments, office IT infrastructure, and end user technologies while delivering an excellent customer experience across all levels of the organization. Key Responsibilities Provide excellent customer service to all internal users Deliver Tier II technical support for corporate laptop infrastructure supporting both onsite and remote users Install, maintain, troubleshoot, and upgrade laptop hardware and software Perform laptop imaging and deployment Provide remote support using tools such as RDP and AnyDesk Support Microsoft Windows 11, Outlook, Office 365, and Microsoft Teams Support office IT infrastructure including workstations, conference rooms, AV equipment, and select network components Provide onboarding and offboarding support including hardware setup, access provisioning, and equipment recovery Deliver white glove support to executives, VIPs, and senior leadership Provide day to day technical support via walk ups, support tickets, email, instant messaging, and phone Track, follow up, and resolve support requests in a timely manner Manage and support a ticketing queue including ticket documentation and prioritization Contribute to knowledge transfer activities and internal knowledge base documentation Support large meetings, all hands sessions, town halls, and internal events Assist with internal asset management and inventory tracking Help process purchase orders and coordinate with procurement and accounting teams for ordering, shipping, and invoicing Manage and maintain user access accounts and configure hardware as part of onboarding and offboarding workflows Provide facilities related IT support including building systems, telecom vendors, network infrastructure, internet service providers, and conference room audio visual equipment Support internal IT initiatives and project based work as assigned Perform additional duties as needed based on business needs Minimum Qualifications • Bachelor's degree in computer science or a related technical field • Three or more years of IT technical support experience • Strong proficiency in written and verbal English communication • Ability to clearly explain technical concepts to both technical and non technical users Areas of Expertise Required • Strong understanding of corporate IT infrastructure and end user technology environments • Experience supporting Windows, mac OS, and Linux operating systems including Ubuntu • Hands on experience supporting audio visual and conferencing technologies

TRC Talent Solutions is currently looking to fill a contract position with a company located in Marietta. This is an ongoing contractual position Monday-Friday 8-5pm. The ideal candidate will have prior hardware installation technician experience installing and configuring desktops, laptops, servers, printers, network devices, etc. Key Responsibilities: Hardware Installation: Install, configure, and deploy various IT hardware including desktops, laptops, servers, printers, network devices (routers, switches), and other peripherals. Troubleshooting: Diagnose hardware issues and perform repairs or replacements as necessary. Troubleshoot connectivity issues and ensure optimal performance of installed hardware. Maintenance and Upgrades: Conduct routine maintenance tasks such as cleaning, firmware updates, and hardware upgrades to ensure systems are operating at peak performance levels. Documentation: Maintain accurate records of hardware inventory, installations, repairs, and configurations. Document procedures and technical specifications for reference purposes. Compliance and Security: Ensure compliance with organizational policies, procedures, and security protocols during installations and maintenance activities. Implement security measures to protect hardware from unauthorized access or damage. Customer Support: Provide technical support and guidance to end-users regarding hardware issues. Assist with user training on proper usage of hardware devices. Qualifications: Proven experience as an IT Hardware Installation Technician or similar role. Solid understanding of computer hardware systems, components, and peripherals. Proficiency in hardware installation, configuration, and troubleshooting. Familiarity with networking concepts and protocols. Ability to lift and move heavy equipment safely. Excellent problem-solving skills and attention to detail. Please no C2C candidates and candidates must live in the Atlanta area.

Job Title: Desktop Support Contract duration: 12+ months Contract Need local We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT operations. Key Responsibilities: Support Windows 11 migration and software installations. Troubleshoot network and IP phone issues. Handle hardware break-fix and system maintenance. Provide end-user support and document resolutions. Required Skills: Experience in desktop support/helpdesk roles. Strong knowledge of Windows 10/11, networking, and VoIP troubleshooting. Hands-on experience with hardware repair. Excellent communication and problem-solving skills.

Pete and Gerry's is dedicated to the humane treatment of animals, sustainability, and the restoration of the small family farm to the American landscape. Our farming model provides opportunities for family farms to remain in business, from the organic grain farmers who supply our feed to the families across the country that produce our eggs. Best of all, it allows us to provide you and your family with safe, wholesome, organic, free range eggs at a fair price. Position Overview: The IT Help Desk Technician is a member of the Information Technology Team that supports all employees in corporate, processing plants and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests reported by users and deliver the highest level of customer service. Must possess strong interpersonal attributes, a collaborative mindset, good judgement, clear communication skills and the desire to help others. What You'll Do: Lead by example, tackling new issues that require collaboration with escalation teams Act as a liaison between support tiers and functional groups Train users on technology topics Triage Help Desk Delegate tickets to team members as needed Prioritize the ticket queue to fit business expectations Report on project status to management and/or escalation teams Establish current and new support procedures Investigate issues needing further documentation Create and maintain knowledge articles for use by team members and users Participate in Jira Help Desk implementation and design Provide IT Support to all employees with a Customer Service mindset Document, troubleshoot, and track incidents while ensuring timely resolution or proper routing for escalation Promptly respond to incidents and service requests Various application and domain account Provisioning/De-provisioning Troubleshoot computers, phones, office equipment, and applications to identify and correct malfunctions as well as any other operational difficulties Provide in-house support for IT installation projects Run data or other low voltage cabling Terminate data runs Install end points and other IT equipment Use ladders and man lifts to complete projects. What You'll Bring to the Table: True curiosity, passion and interest in problem solving, incredible customer service and being a part of a team of folks who enjoy working together. Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience. Proven experience as an IT Support Technician or similar role. Strong understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills and the ability to provide step-by-step technical help, both written and verbal. Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar is an advantage. Ability to prioritize, manage and meet deadlines. Effectively manage time and operate with sense of urgency. Adjusts quickly to changing priorities and conditions. Cope effectively with complexity and change. Must be willing to travel to other Pete and Gerry's locations Must be able to lift up to 50lbs regularly Must be comfortable with ladders and man lifts Must be comfortable with tight spaces Company Benefits: Medical, dental, and vision insurance Flexible Spending Account Life insurance Disability insurance Maternity and Paternity leave Paid holidays Paid sick time Paid vacation time Tuition reimbursement 401(k) retirement plan with 4% employer match Footwear reimbursement for onsite employees Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs Free breakfast on Mondays for all onsite employees Opportunities for advancement Great company culture Pete and Gerry's Organics is and Equal Opportunity Employer. We celebrate diversity and are committed to continually creating inclusive environments for all of our employees

Technical Support / Service Desk Analyst (Onsite) Work Environment: Onsite - Call Center We are seeking a customer-focused Technical Support / Service Desk Analyst to provide inbound technical support in a fast-paced call center environment. This role is responsible for troubleshooting hardware, software, and network-related issues, ensuring high first-call resolution, and delivering an excellent customer experience while meeting defined service and quality metrics. Key Performance Measures Number of calls handled per hour Percentage of escalated calls Not-ready percentage Call quality and compliance scores Average handle time (AHT) / length of call Team Customer Satisfaction Score (CSAT) Team Service Level adherence Key Responsibilities Answer inbound technical support calls and accurately assess customer issues Troubleshoot and resolve hardware, software, and network-related problems Partner with customers to identify solutions and confirm resolution before call completion Escalate unresolved issues to Tier II Support and/or Development teams using a swarming model Apply fixes or workarounds identified during collaboration with Tier II/Developers Create and update knowledge base articles documenting fixes and workarounds Document software defects thoroughly and route incidents to the appropriate development track De-escalate customer concerns and ensure a positive support experience Educate customers on proper use of software and hardware Act as a customer advocate and ensure issues are addressed with urgency Maintain ownership of incidents through resolution and follow-up Accurately document incidents, troubleshooting steps, and resolutions in the ticketing system Follow ticket and call management policies, including prioritization and categorization Report network events, customer escalations, and dissatisfaction to leadership promptly Dispatch hardware-related issues to appropriate vendors Assist customers with “how-to” questions and usage guidance Maintain compliance with attendance and scheduling requirements Collaborate with team members to continuously improve support processes and knowledge content Keep management informed of emerging support issues Perform other related duties as assigned Required Experience & Qualifications 4+ years of experience in a help desk or call center environment College degree or equivalent work experience 1+ year of experience using incident and problem management or ticketing systems Experience working with automated call distributor (ACD) phone systems Familiarity with knowledge-centered support (KCS) principles Strong troubleshooting skills across hardware, software, and network connectivity issues Experience supporting Microsoft Office products (O365 preferred) Working knowledge of Active Directory Preferred / Nice-to-Have Qualifications HDI Certification (Support Center Analyst, Customer Service, or Desktop Support) ITIL Foundation certification Experience with ServiceNow or similar ITSM tools Basic SQL knowledge and database querying Familiarity with Linux systems Experience supporting LAN/WAN and client connectivity issues Required Skills & Abilities Strong customer service mindset and professionalism Excellent verbal and written communication skills Ability to translate technical concepts to non-technical users Strong root cause analysis and problem-solving skills Effective time management and organizational abilities Ability to work independently while collaborating within a team Proven conflict management and de-escalation skills Detail-oriented with a strong sense of ownership and accountability Work Environment This role is performed onsite in a call center setting and requires consistent interaction with customers via phone and ticketing systems. If you are passionate about customer support, technical troubleshooting, and delivering high-quality service in a team-driven environment, we encourage you to apply.

We are a growing Managed Service Provider supporting small and mid sized businesses with day to day IT support across desktops, servers, Microsoft 365, and networking. We are looking for a Help Desk Technician Level 1.5 with MSP experience who can take ownership of tickets beyond password resets, handle more involved troubleshooting, and deliver a calm, confident client experience. This role is ideal for someone who is strong on end user support, comfortable digging into Microsoft 365 and basic server tasks, and can work independently while knowing when to escalate. What You Will Do • Handle inbound support requests and own tickets through resolution, escalating only when appropriate • Troubleshoot Windows 10 and 11 issues including performance, profile, printing, and application problems • Support Microsoft 365 Apps, Outlook, Teams, OneDrive, and common collaboration issues • Administer Microsoft 365 users, groups, shared mailboxes, and distribution lists • Perform basic Active Directory tasks including user management, group membership, and permissions • Support Windows Server fundamentals including patching, basic troubleshooting, and service checks • Support Windows Remote Desktop Services fundamentals and user access issues • Troubleshoot networking issues at the endpoint and LAN level including IP addressing, DNS, DHCP, switching basics, and wireless connectivity • Monitor client systems through RMM, respond to alerts, and complete routine maintenance • Image, deploy, and support Intel based laptops and desktops including hardware upgrades and replacements • Document work clearly and communicate in a client friendly way What You Bring • 2 plus years of hands on IT support experience, MSP experience REQUIRED • Strong Windows 10 and 11 support experience plus Microsoft 365 Apps and Office 2019 and 2021 • Microsoft 365 support experience beyond basic resets, including mailbox and Teams troubleshooting • Email fundamentals including POP3, SMTP, IMAP, and Microsoft 365 • Active Directory fundamentals with confidence managing users, groups, and permissions • Comfortable with basic Windows Server and Remote Desktop Services support • Solid networking fundamentals including DNS, DHCP, IP addressing, switching basics, and wireless • Strong phone and remote support skills with excellent customer service • Reliable, self managed, and consistent follow through Pay and Benefits • Hybrid WFH schedule • $55,000 to $65,000 per year • Medical, dental, and vision insurance • Life insurance • 401k matching • Paid time off

School Support Field Technicians @Atlanta,GA *Must be Onsite all 5 days a week *Must be Open to 1099 contracts (NO W2/C2C) School Support Field Technicians are assigned to one or more schools and district locations based on student enrollment and staffing levels. Work is directed by the Lead Field Technician and IT Manager to meet operational needs. The Field Technician will collaborate closely with school leaders, administrative staff, and technology teams to ensure effective and reliable technology support. Scope of Work/Key Responsibilities: Adhere to established standard operating procedures and service level agreements through the following: Maintain exceptional customer service posture at ALL TIMES Build and maintain strong relationships with school leadership and staff (Principals, Assistant Principals, Main Office staff, School Business Managers, Media Specialists) Arrive at the school no less than 30 minutes before the first bell Monitor assigned support tickets for assigned locations; troubleshoot and resolve issues reported Work with Level 3 support and specialized Subject Matter Experts to resolve advanced technical issues. Escalate complex issues to the Lead Field Technician or IT Manager as a first point of contact Support a teaming environment with field support technicians at other schools within your assigned cluster and beyond Perform support activities, including but not limited to: o Maintain and update Chromebook carts for student use o Maintain, update, and troubleshoot interactive whiteboards, panels, and digital signage devices to ensure that they are functioning o Proactively check the status of computer labs & media center computers daily o Ensure standardized test readiness by updating laptop carts and lab equipment o Troubleshoot and/or replace Kronos hardware o Maintain and troubleshoot the location Marquee signs o Troubleshoot and resolve minor wireless and network issues o Install OS updates and patches on Apple, Chromebooks, and Windows-based PC devices o Install, configure, and support printing devices. o Maintain accurate asset assignment in Incident IQ. o Maintain clean work areas and workspaces, including MDF/IDF closets o Coordinate removal of obsolete equipment as required o Collaborate with the school's designated Technology Point of Contact (POC) to support the one-to-one student device program. o Meet with onsite vendors as required to support L3 teams o Assist with deployment of new equipment o Check monitoring tools for any school outages (wireless AP, switches, Kronos clocks) Provide support for IT projects and AV events at assigned schools Document all tickets, troubleshooting steps, and resolutions in Incident IQ for accountability, audits, and knowledge base development. Record and submit checklists or other documentation as required for upward reporting and accountability Attend mandatory monthly professional development meetings Retrieve and return parts, devices, and other items as needed from and to the APS IT Warehouse Perform other duties as assigned. Skills and Qualifications: 3+ years of work experience minimum A+ Certification REQUIRED Strong customer service skills Strong oral and written communication skills Prior experience with desk-side and break/fix support is a MUST Prior mobile device support experience: Chromebooks, iPads, mac OS, and iOS is a MUST Proficient in understanding network infrastructure and wireless support Familiarity with ticketing systems (Incident IQ) preferred Experience in an educational environment is a plus Must pass a fingerprint background check Must be authorized to work in the United States Valid driver's license and reliable personal transportation required Personal Attributes: Must be punctual, present, and visible throughout the workday Creative, curious, analytical, enthusiastic, and display strong attention to detail Ability to work independently and effectively on tight deadlines, as necessary Excellent command of the English language Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive and productive team player Desire to learn new skills as technology evolves Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed) Neat and clean appearance to include personal hygiene Education/Training: Minimum of an Associate degree (preferred) A+ Certification 3+ years of experience in field tech support. An equivalent combination of education and experience will be considered Best Regards. Sara RG, DRS IT Solutions, Inc 28175 Haggerty Road, Novi, MI 48377 (C) ************ EXT -4 ***********************

IT Procurement Analyst / Buyer / Operations Analyst Direct Client/ Local only Managed procurement of IT hardware including routers, switches, PCs, peripherals, and network equipment in alignment with enterprise purchasing policies. Created, tracked, and reconciled purchase requests, POs, and invoices using ServiceNow and Ariba, ensuring accuracy and on-time processing. Partnered with Finance, Supply Chain, IT Logistics, and external vendors to coordinate orders, resolve discrepancies, and support timely payments. Maintained detailed procurement trackers and financial reports using Excel and SharePoint for audit and leadership review. Assisted vendors with invoice validation and payment issue resolution, reducing delays and improving supplier relationships. Prepared and delivered status updates and presentations on procurement activity, risks, and timelines to internal stakeholders. Ensured compliance with procurement controls, approval workflows, and documentation standards. Demonstrated strong organizational skills while managing large volumes of concurrent purchasing requests under tight deadlines. Will wait for your response. Vishnu Singh Email : ****************** Phone : ************

Full time under W2 Onsite Role Pay Rate: $19 - $20.50 an hr Schedule: Mondays - Fridays, 8AM to 5PM Technical work as Windows 11 installation technician for - New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation) - Recovery of returned PCs (cleaning, minor repairs, asset management) - Inventory management of returned PCs and newly ordered PCs - Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP) - End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP) - User interaction during PC setup / redeployment / retirement

GIS Analyst III Start: January 12, 2026 End: December 31, 2027 Schedule: Full-time, Onsite A senior-level GIS Analyst III is needed to lead high-impact geospatial initiatives and elevate enterprise-wide GIS capabilities. This role will drive advanced GIS methodologies, enhance data accuracy, and support strategic decision-making across the organization. The ideal candidate brings deep technical expertise, leadership experience, and the ability to collaborate with stakeholders at all levels. Key Responsibilities Lead and deliver complex GIS initiatives, ensuring the effective use of geospatial data for business operations and strategic planning. Develop and implement advanced GIS tools, workflows, and analytical methods. Engage directly with senior business and technical stakeholders to define project requirements and present technical recommendations. Serve as a subject matter expert for GIS best practices, standards, and enterprise data governance. Mentor and provide technical guidance to other GIS team members. Collaborate with external vendors, partners, and consultants on specialized projects. Ensure GIS strategies and solutions align with organizational objectives. Required Qualifications 5+ years of experience in GIS or a closely related field. Master's degree in Geographic Information Systems or a related discipline. Expert-level proficiency with leading GIS software platforms (e.g., ESRI products). Proven experience leading high-visibility GIS initiatives. Strong communication and stakeholder engagement skills.

The Technical Support representative is responsible for assisting Hyundai Material Handling Dealers with technical issues relating to the Hyundai Forklifts via Hi Desk 2 (internal CRM), Telephone, and email. Responsibilities: Use the Hyundai Dealer Portal system to advise and assist the dealer network technicians with technical issues. This includes using Electrical and Hydraulic Schematics, Service Manuals, Engine Manuals, and experience to help troubleshoot issues in a timely manner. Maintain technical information on HMH products and provide dealers and HMH service with information as requested. Work with Product Support and Service departments in the investigation of product issues and resolution. Distribute, track and monitor field service campaigns required for product improvement/recall in accordance with HHI/HMH policy. Monitor failure trends and report information to R&D, Engineering, or Quality departments at HQ. Provide information regarding modification or changes required to Hyundai technical documentation including Service and Parts Manuals. Work with parts department on technical part questions. Assist with providing the correct part numbers to dealers when needed. Report part issues to R&D, Engineering or Quality departments at HQ. Develops and maintains database of FAQ related to technical product information. Assist dealer personnel in proper submission of warranty claims including providing Warranty Authorizations per Hyundai Material Handling Warranty Policy. Qualifications: Forklift Technical experience is required. Strong computer skills, Microsoft Office (Excel, Power Point and Word) Reporting and report development. Other duties: Other duties and functions appropriate to the position as assigned by the manager from time to time. Travel: Travel may be required at times to assist Dealer Technicians or Hyundai Regional Aftermarket Managers on site for troubleshooting of equipment or failure analysis. Work environment and other requirements: The work environment is a non-smoking office environment. Some heavy lifting required. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees. Travel only on an “as needed” basis.

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As a member of IT, you will work closely with the teams of business liaisons, business analysts, and other IT staff as needed for requirements gathering, understanding business priorities, and executing given tasks. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring sales and service processes are optimized and aligned with best practices, and supporting the company's Microsoft Dynamics 365 implementation journey. The individual must work effectively with others and have a team-first attitude. Primary Responsibilities: Collaborate with stakeholders across sales and service teams, procurement, operations, and IT to elicit, analyze, and document business requirements. Map current processes, identify gaps, and recommend improvements leveraging Dynamics 365 capabilities. Translate business requirements into functional specifications. Work closely with technical teams to design, configure, and test Dynamics 365 solutions that meet business objectives. Participate in the end-to-end implementation lifecycle of sales and service projects, including system configuration, data migration, user acceptance testing, and go-live activities. Develop user documentation and deliver training sessions to ensure smooth adoption of new processes and systems. Act as a liaison between business users and IT, facilitating clear communication and managing expectations throughout the project lifecycle. Monitor post-implementation performance, gather feedback, and propose enhancements to maximize the value of Dynamics 365 investments in the sales and service space. Experience with other Dynamics 365 and Azure-related platforms and products, such as Power BI and PowerApps. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you must be highly organized, have proven experience as a Functional Analyst or Business Analyst, and a strong understanding of finance practices and processes. You should be familiar with Dynamics 365 Finance, Supply Chain, and/or Customer Engagement modules, and hands-on involvement in implementation is heavily preferred. The ability to both take direction and work with minimal supervision is required for this position as well. Education/Experience: Bachelor's degree in Business Administration, Information Systems, or a related field Required Qualifications/Skills: Must be highly organized with the ability to set priorities and be a team player with a team-first attitude Proven experience as a Functional Analyst or Business Analyst in sales and service, customer-centric areas or ERP projects Strong understanding of sales and service practices and processes Familiarity or experience with Dynamics 365 Finance and/or Customer Engagement modules is preferred Hands-on involvement in full-cycle Microsoft Dynamics 365 implementation (particularly Customer Engagement, Customer Insights, Supply Chain, Finance, or related modules) is also preferred Familiarity with Microsoft Dynamics 365 platform Proficiency in process mapping, requirements documentation, and solution design Experience with data analysis and reporting tools is a plus Proven abilities to take initiative and be innovative Proactive in learning and highly self-motivated Demonstrates commitment to customer satisfaction and ability to work in a collaborative team environment Excellent organizational and project management abilities Exceptional interpersonal, verbal, and written communication skills along with strong analytical skills required Must be able to comprehend, speak and write the English language Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support. This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices. About the Role You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment. All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one. This position is 100% onsite, Monday-Friday, in the Cumberland area. Key Responsibilities Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions. Follow scripted workflows and troubleshooting guides to resolve common wireless service issues. Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details. Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required. Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability. Document all customer interactions in the CRM/ticketing system with accuracy and clarity. Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions. Follow compliance, quality, and performance standards set by leadership. Who Thrives in This Role Individuals looking to grow in customer service, call center environments, or high-volume support Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role Strong communicators who enjoy helping people solve problems Those who prefer structured training and clear workflows Schedule & Training Start Date: January 5th, 2026 (no flexibility) Training: 3-4 week classroom-style training cohort Location: Onsite in the Cumberland area, 5 days per week Type: Contract-to-Hire

Job Description Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support. Powered by JazzHR vv2Lf4nKxO

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary The School of Science and Technology is seeking interns to participate in software development for nonprofit partners beginning in Fall '24. During a three-month period, interns will collaborate with faculty to design, develop, test, and deploy software for a nonprofit organization client. Ideal candidates possess knowledge in software development lifecycle, version control (git), project management tools (JIRA, Trello), programming languages, web development basics (HTML/CSS, Javascript, web APIs), and additional frameworks and libraries. Responsibilities * Meet regularly with supervising faculty and nonprofit representatives. * Travel to partner nonprofit sites when necessary. * Collect requirements and design a software architecture to provide solutions to client's needs. * Develop and test software and deploy working software. * Report and keep track of progress using project management software. * Use version control software effectively to keep track of development. * Test quality and performance of developed software. Required Qualifications * Must be enrolled in a minimum of 6 credit hours at Georgia Gwinnett College. * Must enroll in ITEC 4900 IT Internship course if selected. * GPA of 2.5 or higher * One reference from an IT professor and one from faculty mentor * Must be in good academic standing and maintain for the duration of employment. * Must be in good conduct standing with the Office of Student Integrity and maintain good conduct for the duration of employment * At least 3 months experience in once full stack software development technology and willingness to learn more technologies, frameworks, and languages (HTNL/Javascript, Python, etc.) Preferred Qualifications * Completed ITEC 3870 Software Development II course or equivalent knowledge and skills * Currently an ITEC major * GPA of 3.0 or higher * Ability to work with minimal supervision * Exhibits professional demeanor with strong verbal and written communication skills. * Demonstrates the ability to handle confidential nonprofit data with discretion and judgment.. * Ability to be highly organized, attentive to details, time management, and multi-tasking skills. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********. Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. We aim to revolutionize the use of robotics within industry to free human resources from labor-intensive tasks to focus on more intellectual challenges. As a Software Integration Intern, you will work hand in hand with senior-level software engineers and contribute to real, day-to-day initiatives. Position Description: Assist in software development: Work on coding, testing, and debugging software applications under the guidance of experienced developers. Contribute to real projects: Engage in real-world projects to gain practical skills and knowledge in software development. Participate in agile development processes: Collaborate with cross-functional teams to design, develop, test, and implement software features. Learn best practices: Gain insights into software development practices and contribute to the development of features and functionalities. Collaborate with team members: Work alongside developers and other team members to ensure high-quality software solutions. Position Requirements: Desired majors include Computer Science, Software Engineering, Computer Engineering or other relevant software development majors Undergraduate Junior level or above 3.0 or higher GPA Computer Skills required, including C++ and Python Physical Demands/ Work Environment: Travel Requirement: Generally less than 10% Prolonged periods of sitting at a desk and working on a computer Willingness to work in a warehouse setting Compensation: The expected hourly pay for this position is $25.00-$35.00. Compensation decisions are dependent upon college-level experience. This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements. Mujin is proud to be an Equal Employment Opportunity employer.

Jackson and Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. This is a dynamic internship opportunity within the rapidly growing healthcare industry. You will have the opportunity to be a part of an organization that passionately believes that its associates are the company's most important asset and the key to long-term success. The Internship starts in May 2026 and goes through July 2026. Each Intern will receive in-depth training and have responsibilities that mirror what full-time associates do at Jackson and Coker to help gain direct experience for their future career endeavors. This is a chance to make an impact and transform lives in communities near and far. The Software Developer Intern will enhance application quality and user experience by assisting in troubleshooting, debugging, and coding efforts aligned with project requirements while collaborating closely with the product and technology team. Additional Details: Assists in troubleshooting and debugging, contributing to the overall improvement of the application's quality, performance and user experience. Supports coding and configuration to meet project needs using the best product development practices and procedures. Learns from and collaborates with those on product and technologies team. Support daily tasks while working closely with a software development mentor for guidance. Offer support to the software development team to help ensure project delivery and collaboration. Here's Why The Atlanta Journal-Constitution Ranks Jackson and Coker A Top 10 Mid-Sized Workplace: Career longevity Jackson and Coker is a nationally known and highly respected, industry-leading organization known for quality and service with a strong national and local presence. You will be working in an industry that will withstand the test of time in a prestigious field. Training In-depth orientation and ongoing training will prepare you to succeed in this key role. State-of-the-art facilities Our beautiful corporate headquarters is equipped with a gym including exercise classes and a personal training staff, full-length pool and locker rooms with a sauna and steam room; several onsite restaurants at 25% off for associates; Starbucks; miniature golf course and game room; nail salon; dry cleaning and car wash services. Associates enjoy the convenience of our onsite health clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner at no cost and receive free prescriptions. Our childcare and virtual learning support is a huge bonus to our associates with growing families. All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds. Culture Associate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates. Requirements: Proficient in Outlook and Microsoft Office. Previous software development internship experience or exposure to discipline preferred. C# preferred. JavaScript knowledge or experience in Web development(HTML/CSS) Relational Database. Pursuing Bachelor's Degree in Computer Science or related field preferred. Junior or Senior year preferred. Excellent customer service and organizational skills. Must be able to work under pressure and sustain a fast-paced work environment. Building trust and respect with partners by consistently exceeding quality expectations. Ability to multitask and have a strong sense of urgency and time management skills. Work independently and collaboratively as a team player. Able to shift focus and direction quickly. Clearly communicate issues to management. Strong verbal and written communication skills. Professional presence. Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

Job DescriptionSalary: Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. We aim to revolutionize the use of robotics within industry to free human resources from labor-intensive tasks to focus on more intellectual challenges. As a Software Development Intern, you will work hand in hand with senior-level software engineers and contribute to real, day-to-day initiatives. coding, testing, and debugging software applications, participating in meetings, and contributing to the development of features. You may work on side projects to improve existing processes or develop new functionalities. Position Description: Assisting in the development of real-time planners, both for multi-agent motion planning in Mujins Autonomous Fleet Management product or for higher-level task planning and scheduling in Mujin's Warehouse Execution System Collaborating with development teams on various projects Designing and implementing features and evaluation metrics per requirements Writing unit and integration tests Assist with formulating plans that outline the steps required to develop programs, and submit plans to users for approval Participates in Analyzing, reviewing, and altering programs to increase operating efficiency or adapt to new requirements Runs simulations and thoroughly analyze results and metrics Contributes to real projects: Engages in real-world projects to gain practical skills and knowledge in software development. Participates in agile development processes: Collaborates with cross-functional teams to design, develop, test, and implement software features. Learn best practices: Gain insights into software development practices and contribute to the development of features and functionalities. Collaborate with team members: Works alongside developers and other team members to ensure high-quality software solutions. Position Requirements: Desired majors include Computer Science, Software Engineering, Computer Engineering or other relevant software development majors Undergraduate Junior level or above 3.0 or higher GPA Computer skills required, including C++ and Python Physical Demands/ Work Environment: Travel Requirement: Generally less than 10% Prolonged periods of sitting at a desk and working on a computer Willingness to work in a warehouse setting Compensation: The expected hourly pay for this position will vary based upon student level. Compensation decisions are dependent upon college-level experience. This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements. Mujin is proud to be an Equal Employment Opportunity employer.