Information technology internship jobs in Ocala, FL

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all time, mileage, and other requirements in an accurate and timely manner Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis Other duties may be assigned to meet business needs Education and Experience: Typically requires technical school certification or equivalent and 1-3 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Must meet all background requirements on an annual basis or as business needs require Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to work overtime as required Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Must own a basic repair tool kit

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Chinchor Electric, Inc. is family owned and operated and has been in business for over 30 years. We are celebrating being one of the Nation's Top Workplaces after receiving the honor of being granted the Orlando Sentinel's 2024 Top Workplaces award! We are a Commercial and Industrial Electrical contractor, performing Heavy Industrial Electrical, Highway Lighting, Traffic Signalization projects, and much more. We work with both corporate clients and government entities and maintain yearly contracts with Orange, Seminole, Osceola, and Volusia counties, as well as the Florida Department of Transportation. We are proud to share that we are soon opening a second location in St. Augustine, Florida to serve Jacksonville and the surrounding areas. We have opportunities for advancement in both career and education. Chinchor Electric, Inc. is seeking highly motivated and hardworking experienced Traffic Signal and ITS Technician Foremen. We are currently hiring in the Central Florida area, St. Augustine, Jacksonville, and Pinellas County. Join our team, apply today! Educational Opportunities and Benefits: Medical (100% Employer-Paid Plan Options) Dental Vision Life Insurance 401K + Match Christmas Bonus Paid Time Off Employee Referral Program Advancement Opportunities Paid apprenticeship and training opportunities through the 4-year Florida Electrical Apprenticeship & Training (FEAT) and Northeast Florida Builders Association (NEFBA) apprenticeship programs. Paid certifications including: CDL-A Crane Certification (rigging, signaling, operating) IMSA Maintenance of Traffic Traffic Signal Technician Levels I, II, and III Job Type: Full Time, Hourly, Non-Exempt Pay: $28+ Hourly, Based on Experience Travel & night work may be required. MUST be able to work out of town and nights, on occasion. Traffic Signal Installer/ITS Technician Foreman Responsibilities: Oversee the daily operations of crews of traffic signal installer/ITS technician apprentices and traffic signal installers/ITS technicians. Work closely with the project superintendent and project manager to ensure the efficient and successful completion of projects from start to finish. Responsible for the installation and maintenance of electronic traffic control devices. Assemble, install, service, test, repair, and adjust electrical and mechanical components of traffic signals and related equipment including traffic signal poles, overhead traffic signals, overhead signs, pedestrian features, and other related signal components. Inspect electrical systems, equipment, and components to ensure code compliance. Other duties as assigned. Required Skills, Qualifications, and Experience: Strong problem-solving and critical thinking skills. Ability to thoroughly follow instructions. Ability to understand and anticipate the needs of team members. Excellent written and verbal communication skills. Ability to work well in a team environment. Knowledge of National Electrical Code (NEC) Proficient in Blueprint reading. Class A CDL *Preferred* Roadway Signing experience *Preferred* 3+ years of signalization and/or ITS experience *Required* 4+ years of experience supervising FDOT projects *Required* Physical Demands Must be able to perform multiple tasks and can handle the physical demands of the job, including but not limited to, digging using a shovel, standing, walking, kneeling, bending, crouching, pulling, pushing, climbing, and lifting at least 50lbs. Equal Opportunity Employer Chinchor Electric, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, veteran or military status, sexual orientation, sexual stereotyping, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Drug Free Workplace To help ensure a safe, healthy, and productive work environment for our employees and others, to protect Chinchor Electric, Inc. property, and to ensure efficient operations, Chinchor Electric, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. This policy applies to all employees and other individuals who perform work for Chinchor Electric, Inc.

If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account. Make a difference in the community you live in! As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life. Department: 9630 GRU - IT Enterprise Services Salary Range Minimum: $15.00 Salary Range Maximum: $25.00 Closing Date: 01/03/2026 Job Details: Incumbents will undertake a variety of entry-level assignments and projects in support of the assigned department. This temporary position provides developmental opportunities for students in business and technical work settings and assists in preparing them for possible future employment in these areas. Positions allocated to this class report to direct supervisor and works under general supervision. May establish an eligibility list. : SUMMARY Incumbents will undertake a variety of entry-level assignments and projects in support of the assigned department. This temporary position provides developmental opportunities for students in business and technical work settings and assists in preparing them for possible future employment in these areas. Positions allocated to this class report to direct supervisor and works under general supervision. EXAMPLES OF WORK* *This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not prevent an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required. ESSENTIAL JOB FUNCTIONS Intern: Shadow and train with experienced and accomplished professionals in assigned area. Learn and master internal operations, which could include accounting, event planning, finance, human resources, payroll, marketing, customer service, and other daily operations. Assist department and staff with day-to-day operations and tasks. Assist in preparing information and research materials; create and maintain PowerPoint presentations and Excel spreadsheets. Assist with assignments and special projects specific to department. Assist in writing reports, conducting research, analyzing data, and making recommendations to improve effectiveness and efficiency. Communicate effectively with a variety of audiences, including the Mayor, City Commissioners, and members of the public. May attend business meetings and networking events. Attends work on a continuous and regular basis. Fellow: Balance multiple projects at once, while working both independently and as part of a larger team. Manage multiple projects through to completion, including goal setting, target monitoring, and budget or fiscal requirements or preparation. Write reports, conduct research, analyze data, and make recommendations to improve effectiveness and efficiency. May attend business meetings and networking events. Attends work on a continuous and regular basis. NON-ESSENTIAL JOB FUNCTIONS Assist with normal office duties such answering phone inquiries, directing calls, and providing basic company information; oversee mail deliveries, packages, and couriers. Provide clerical support by taking memos, maintaining files, and organizing documents; photocopy, fax, scan as needed. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills, and abilities to perform the essential functions. EDUCATION AND EXPERIENCE To be considered as an intern: Graduation from high school or possession of an acceptable equivalency diploma; and must be enrolled in an institution of higher learning as a student working toward the completion of an associate, or bachelor degree in a related field. To be considered as a fellow: Graduation from high school or possession of an acceptable equivalency diploma; and must be enrolled in an institution of higher learning as a student working toward the completion of a master's or doctoral degree in a related field. Documentation indicating current enrollment, college level, and certifications, if applicable, will be required from the student upon hiring. Human Resources will obtain current documentation at time of hire. Documentation will be required for each educational level after hire. The student must maintain at least a 2.0 GPA. Students must be able to work 15 to 20 hours per week. CERTIFICATIONS OR LICENSES Licenses No certifications or licenses required for this position. Certifications No certifications or licenses required for this position. KNOWLEDGE, SKILLS, AND ABILITIES Relevant work or classroom experience in area related to Department. Basic knowledge of organizational policies, procedures, and practices. Strong knowledge of Microsoft Office. Analytical abilities and aptitude in problem solving. Innovative and forward thinking. Strong research and writing skills preferred. Ability to understand and follow moderately-complex oral and written instructions. Excellent written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely. Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds including elected and appointed government officials, Charter Officers, City employees, representatives of other agencies, and the general public. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is often required to sit for prolonged periods of time. WORK ENVIRONMENT May require occasionally working outside regular business hours. Note: May Require Assessment(s). May fill multiple positions. May establish an eligibility list. Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally. All ‘regular' employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees. Equal Opportunity The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at ************ or TDD/TTY at ************. Veterans' Preference Veterans are encouraged to apply. Veterans' Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans' Preference. State of Florida residency is not required for Veterans' Preference. If you are unable to apply online due to a disability, contact recruiting at ************************ or by calling ************.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR mZ32k6U2iK

Description: Technician Support Specialist 1st Shift: 6:00a.m. - 4:30p.m., Monday - Friday Pay is $19.00 - $21.00 per hour Department: Service FSLA Status: Nonexempt Employee Perks As a team member at Fidelity Manufacturing, you'll enjoy: · Medical, Dental and Vision Insurance · Paid Holidays and Sick Time · Career advancement and bonus opportunities · Fun Events! · Paid vacation days · 401K · Learning and Development About Us FIDELITY MANUFACTURING is part of the backup Power Generation Industry. We design and build back up power packages (to include tanks and enclosures) for large and small health, industrial, and technology-oriented businesses that cannot have a power lapse at any time. Job Summary The main role of a Technician Support Specialist is to provide technician support from the factory. This includes but is not limited to working with others to build a scope of work, manage vehicles, tools, and job-related materials both by stocking the vehicles and shipment. Essential Job Functions Duties/Responsibilities: Locate and identify parts based on work orders, inventory sheets, or customer requests. Safely remove parts from or storage locations using hand tools, power tools, and equipment such as forklifts or hoists. Inspect parts for quality, damage, and usability before processing. Label, tag, and organize pulled parts for shipping. Maintain accurate records of parts removed, inventory adjustments, and completed orders. Ensure proper handling, storage, and disposal of hazardous materials (fluids, batteries, etc.). Keep work areas clean, organized, and in compliance with safety procedures. Provide customer service when interacting with customers or internal team members. Required Skills/Abilities: · Basic mechanical knowledge (ability to identify parts). · Ability to use hand and power tools safely and effectively. · Physical stamina and ability to lift 50-75 lbs regularly. · Strong attention to detail and accuracy. · Good communication and teamwork skills. · Basic reading and record-keeping abilities. Education and Experience: Understanding of an ERP system Basic understanding of Microsoft Excel and Word High school diploma or equivalent required Performance Expectations Safety, quality, accuracy, timeliness, reliability and thoroughness of work performed; gains the trust and respect of the service manager, co-workers and other employees; develops good working relationships with supervisors, co-workers and other employees. Equipment/Machinery Used Service truck, Forklift, Lull, Boom Lifts, Scissor lifts. Physical Requirement The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential function of this job. While performing duties the duties of this job the employee is regularly required to stand and or sit for long periods of time; walk on non-forgiving surfaces such as concrete, wood, and metal (to include metal or fiberglass ramps placed on 30-degree angles); climb stairs, balance climb, stoop, crouch and crawl; walk on hilly and uneven ground; use hands to handle and feet; lift, push, pull and/or move more than 50 lbs. without a mechanical aid and communicate with others. Working Conditions May be exposed to noise, dust, fumes, airborne particles, smoke (Not over OSHA Permissible Exposure Levels). Safety training is provided in accordance with applicable law, industry standards and company policy. Work environment is a manufacturing warehouse atmosphere with extreme temperature changes, loud noises and machinery with moving parts. Work environment could also involve some outside exposure. Acknowledgment This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the Firm. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability. Apply Now! Limited Job Opportunities are Available. All interested candidates MUST complete an employment application and pre-screen interview to be considered for the position. Fidelity Manufacturing ******************* Requirements:

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you Hydro employees can enjoy several benefits including: Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Education Assistance Bonus Plan Eligibility Parental Leave What you will be doing The Analyst, IT Support is responsible for maintaining the health and smooth operation of the computer systems infrastructure and locally supported business applications at Hydro's locations. This role ensures adherence to Hydro's Global IT Architecture Standards and Operational Processes. This position reports to the Senior Lead ITS Analyst. What will make you successful? Required Education/Experience: Bachelor's Degree in IT-related field, Computer Science, Engineering, or the equivalent of 10 years of work experience. Minimum of 7 years of experience in IT Technical Support. Minimum of 7 years of experience working with PC hardware, operating systems and software packages including Microsoft Office 365 applications. Minimum of 7 years working with LAN infrastructure. Minimum of 7 years of experience with printers used in manufacturing environments and Wi-Fi technologies. Preferred Skills/Qualifications: Experience in a manufacturing environment is preferred. Additional knowledge of IT infrastructure and business applications preferred. Excellent communication skills. Strong organizational and time-management skills. Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us. If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at **********************************

We are growing! The Jackson Laboratory (JAX) has expanded capacity at a new state-of-the-art preclinical facility located at Momentum Labs in Gainesville, Florida. Learn More Here - *************************** The work schedule and work list for the incumbents is established based on operational demands and resource availability and may fluctuate based on the changing needs of the department. Staff members may be required to work weekend shifts, holidays, and overtime Key Responsibilities & Essential Functions: * Maintaining the operations of mouse rooms, assisting researchers by communicating any observations concerning their mice. * Basic Husbandry * Learn, practice and demonstrate with guidance basic proficiency in animal care, husbandry, colony maintenance, room maintenance and operations, sanitation, record keeping and relevant information systems, standard operating procedures, and staff request. * These duties may be conducted with varying requirements dependent on location such as standard animal room * Transport clean and soil supplies through materials airlock. * Progresses from straight transfer (no pups) to cages w/litter, aging, sexing, and weaning. Cage changing according to PI staff requests. * Successful and accurate daily Welfare check for proper food, water, bedding and wellbeing. Observe & report with guidance variances from health standard. * Identifies abnormal animals and how to report them. * Room Sanitation * Maintain accurate and legible cage cards and data input Packing and Shipping * Learns to ship packages internally, externally, and internationally following IATA, DOT, and applicable SOPs * Learns to Receive packages and confirm them using established software * Able to track, count, and move inventory from receiving to storage to point of use * Processes materials behind barrier following applicable SOPs * Works with applicable departments to utilize calibrated instruments to validate equipment. * Handles waste following proper waste streams and applicable SOPs * Other duties as assigned - Additional duties will be assigned on a day to day basis and the technician is expected to follow daily schedule to prioritize and performs tasks Other Knowledge, Skills, and Abilities: * High School diploma or GED and knowledge of barrier room function and animal husbandry as normally acquired with 3 months successful experience. * Successful completion of Primary Animal Care Training and successful completion of 90-day introductory period is required for advancement. * Demonstrated team player with professional, positive attitude and willingness to be flexible * Demonstrated ability to identify sick/ill/deviant mice with guidance. * Demonstrated ability to efficiently and accurately use word processing, web browser, and database software to record and report activities * Regular, reliable and consistent attendance in accordance with departmental and Laboratory guidelines * Ability to be accurate in transcribing/entering/extracting data. * Oral and written communications skills sufficient to clearly convey and receive information and ideas. * Interpersonal relationship skills sufficient to allow incumbent to function as an effective team member. * Ability to work in a fast-paced environment while consistently maintaining a positive and professional demeanor. ability to be flexible and multi-task. * Able to work flexible shifts (week-end/holidays). The hourly wage range is $19.00 per hour. CA-AM11 About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit ************ EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

IT Systems Administrator Hours of Work: M-F Employment Type: Full Time Shift: Day Overview We are seeking a highly skilled and experienced IT Systems Administrator to design, implement, and optimize our hybrid IT environment across all TCAVI locations. This role will drive the standardization of systems, enhance performance, ensure compliance with healthcare regulations, and deliver a seamless technology experience for clinicians and staff. Key Responsibilities Infrastructure Design & Implementation Architect and deploy scalable, secure, and standardized infrastructure (servers, storage, networking, and cloud) across all sites. Lead initiatives to unify technology environments following acquisitions. Champion Microsoft technologies, including Hyper-V virtualization and Azure Stack HCI solutions. System Administration & Maintenance Manage Windows Server, Active Directory, Group Policy, DNS, DHCP. Administer Hyper-V clusters, failover systems, and Storage Spaces Direct. Oversee SAN/NAS storage systems, ensuring high availability and performance. Network Management Configure, monitor, and troubleshoot routers, switches, firewalls, and VPNs. Maintain reliable and secure connectivity between all practice locations. Security & Compliance Implement and manage endpoint security, conduct vulnerability assessments. Ensure HIPAA, HITECH, and other healthcare compliance requirements are met. Report on security metrics to demonstrate continuous improvement. Cloud & Hybrid Infrastructure Manage Azure IaaS/PaaS and Microsoft 365 environments. Optimize cloud resources for performance, security, and cost. Lead cloud migration projects and enforce best practices. Backup & Disaster Recovery Develop and maintain backup and disaster recovery strategies. Conduct routine testing to ensure business continuity. Monitoring & Optimization Monitor system health and performance; proactively resolve issues. Implement solutions to improve infrastructure efficiency and reliability. Documentation & SOPs Maintain accurate system documentation and Standard Operating Procedures. Tier 3 Support & Mentorship Serve as an escalation point for complex infrastructure issues. Mentor junior IT staff and promote knowledge sharing. Required Qualifications Bachelor's degree in Computer Science, IT, or equivalent experience. 5+ years in IT System Administration Proficiency in: Windows Server (2016+), Active Directory, Group Policy Microsoft Hyper-V, failover clustering, Live Migration Azure Stack HCI, Storage Spaces Direct, SAN/NAS Networking: TCP/IP, VLANs, VPNs, routing, switching, firewalls (Meraki, WatchGaurd) Azure IaaS/PaaS, Exchange Online, Microsoft 365 administration PowerShell scripting for automation Strong knowledge of HIPAA and HITECH compliance. Experience with EMR/EHR systems and PACS/RIS. Preferred Certifications Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) CompTIA Security+

Mercury Systems is seeking a Firmware/Software Engineering Intern to join a collaborative engineering team focused on designing, developing, integrating, and testing firmware and software solutions for embedded and enterprise systems. This role offers hands-on experience across the full development lifecycle in a fast-paced, mission-driven environment. Job Responsibilities: Design and develop FPGAs for Intel, Microchip, and AMD (Xilinx) Design modular embedded software interfaces to meet open architecture standards Design, implement, and test Linux-based applications Develop and maintain software and firmware test suites to verify system capabilities and requirements Collaborate with engineering teams to enhance and support test infrastructure Partner with test engineering, systems engineering, and customer support teams to reproduce, troubleshoot, and resolve customer issues Support design teams in bring-up and system-level validation of products Required Qualifications Currently enrolled in a university program pursuing a Bachelor's degree in Engineering, Computer Science, Mathematics, Physics, or a related technical discipline A minimum GPA of 3.1 is required. You will be asked to submit your transcripts during the review process Experience with Python/TCL scripting languages Experience with C/C++ Experience working in Linux environments Strong analytical, problem‑solving, and troubleshooting skills Ability to work effectively both independently and collaboratively Clear and effective written and verbal communication skills Preferred Qualifications: Experience with Verilog, SystemVerilog, or VHDL Experience with FPGA design tools such as Vivado, Libero, or Quartus Experience with lab equipment for data collection and processing "This position requires you to be able to obtain a government security clearance. Security clearances may only be granted to U.S. citizens."

Job DescriptionDescription: We are seeking a versatile and detail-oriented Systems Administrator to support our organization's digital collaboration platforms and end-user hardware/software environment. This hybrid role is responsible for the administration, customization, and maintenance of our SharePoint environment, while also delivering hands-on support for PC hardware, software, and peripherals. The IT systems administrator will collaborate closely with the IT manager, the HR manager, and other internal stakeholders and certain third-party vendors to contribute to the development and implementation of IT support that aligns with business objectives. This position is ideal for a motivated individual with 3-5 years of experience in progressive IT support disciplines. Duties and Responsibilities • Focused attention on Corporate SharePoint creation, maintenance, and development in conjunction with the IT Manager, the President, and the Business Unit Leadership. • Provide Administration in the Microsoft Azure environment and On-Prem AD Support. • Create and Provide Troubleshooting using PowerShell scripting. • Create and develop Custom Programming and Scripting, as needed. • Work closely with business units to gather requirements and implement custom SharePoint solutions. • Monitor site usage and performance, troubleshoot issues, and ensure data integrity. • Manage user access and security in compliance with IT policies. • Develop and maintain documentation and training materials for end-users. • Troubleshoot end-user issues and needs and communicate these issues within the Helpdesk Ticketing application. • Strong Collaboration with IT Team and other business groups for strategic planning and task execution promptly, and the ability to ask pertinent questions. • Assist and Support the IT Team for Organization Communication and Documentation. • Build and manage construction project sites, integrating drawing libraries, RFIs, submittals, meeting minutes, safety logs, and other key documentation. • Develop workflows and automations using Power Automate to improve approval processes and field office communication. • Control user access, permissions, and versioning across internal teams, subcontractors, and external consultants. • Provide training to project managers, engineers, and field staff on SharePoint tools and best practices. • Build and configure project-specific SharePoint sites with drawing libraries, RFI logs, submittals, safety reports, and closeout documentation. Integrate SharePoint workflows with Autodesk Construction Cloud (ACC) for centralized project data and document control. • Support project teams in syncing and migrating files between SharePoint, ACC, and Bluebeam as needed. • Report to the IT Manager for daily activities, tasks, and projects Requirements: Technical Experience (2 Years Hands-On): • SharePoint administration, site/page development, and SharePoint Online support • Azure AD and Microsoft 365 ecosystem administration • Intermediate PC hardware knowledge, including repair, configuration, and troubleshooting • PowerShell programming and scripting for automation and administrative tasks • Intermediate programming and application development experience Communication Skills: • Strong verbal communication in person and over Teams • Professional, concise written communication via email • Ability to explain technical issues clearly to both technical and non-technical users Technical Support & Troubleshooting Expertise: • Provide Level 1 technical support for desktops, laptops, printers, and peripheral devices • Set up new hardware, manage software installations, and facilitate user onboarding/offboarding • Troubleshoot hardware and software issues onsite and remotely • Maintain and track IT asset inventory; perform routine workstation maintenance • Support remote users using tools such as RDP, TeamViewer, and similar platforms • Troubleshoot and support vendor-supported applications Critical Thinking & Problem-Solving: • Ability to prioritize multiple requests quickly and effectively • Skilled at translating technical concepts into layman's terms • Proven ability to define and execute a wide range of tasks and requirements • Strong situational awareness across company, departmental, and individual needs Customer Service Excellence: • Install, configure, and maintain Windows operating systems and standard business applications • Demonstrated record of outstanding customer service and end-user support • Highly collaborative team member with the ability to work independently • Skilled in guiding end-users through workflows and technical processes • Displays a pleasant, professional demeanor • Demonstrates dedication, strong work ethic, enthusiasm, and determination • Ability to work onsite Monday-Friday, 8 a.m.-5 p.m., with occasional after-hours work as needed Education & Experience: • Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) • 2+ years of SharePoint administration experience (SharePoint Online preferred) • 2+ years in desktop support, helpdesk support, or similar technical roles Technical Proficiencies: • SharePoint Online, OneDrive, Teams, and the broader Microsoft 365 ecosystem • PowerShell scripting for SharePoint, user administration, and automation tasks • Experience with Power Automate and Power Apps (preferred) • Windows 10/11, Office 365, Azure, and Active Directory • Networking fundamentals, printing systems, and endpoint security technologies Soft Skills: • Excellent troubleshooting and communication abilities • Strong task and workload management skills • High attention to detail and commitment to accurate documentation • Comfortable working both independently and as part of a team Preferred Certifications (Optional): • Microsoft Certified: SharePoint Administrator Associate • CompTIA A+, Network+, Security+, or equivalent Working Conditions: • Standard office hours with periodic after-hours support for maintenance or emergencies • Ability to lift up to 50 pounds for hardware installation or moves • Onsite presence required based on organizational needs

Internship Description Tower Hill Insurance Group has an exciting opportunity for a talented Systems Summer Intern who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. The Intern position is a temporary, 12-week role designed to introduce students or recent graduates to the property and casualty insurance industry. In this program, the intern will be tasked with leading and completing a Lean Six Sigma project, with the opportunity to earn their Yellow Belt certification. ESSENTIAL DUTIES AND RESPONSIBILITIES · Attend Lean Six Sigma training and lead a project from inception to completion. · Interact and collaborate with internal departments to gain industry knowledge and achieve project goals. · Prepare and present project updates to senior management. · Become familiar with property and casualty insurance industry terminology. · Complete assigned trainings on property and casualty insurance industry knowledge. · Assist team members with day-to-day tasks and assignments. · Shadow team members and assigned executive mentor to gain insider knowledge of property and casualty insurance. · Network with others through participation in social company events. · Attend onboarding and training as assigned. PROJECT DESCRIPTIONS Software Engineering: As a summer intern for our Software Engineering department, you will work on building a next-generation configurable insurance platform. Your project will focus on utilizing modern languages and frameworks, including Java, Spring Boot, Python and .NET, and integrating in-house AI models for automation and analytics. You will work closely with leadership and team members to gain mentorship, feedback, and insights into software engineering best practices. This opportunity will give you hands-on experience with mobile app development and provide an inside look on how technology is transforming the insurance domain through data-driven quoting. Cybersecurity: As a summer intern for our Cybersecurity program, you will work on enhancing security monitoring to reduce the time of detection and containment to potential cybersecurity events. Your project will focus on developing and implementing automated analysis and custom responses based on established runbooks. You will also get hands-on experience reporting business impact metrics to help demonstrate the value of cybersecurity to business executives. This position will give you the opportunity to receive guidance from industry professionals, while providing experience with threat detection, incident response, and security automation. Service Desk: As a summer intern for our Service Desk department, you will work on customizations to our Jira-based ticket system, working on improvements that make our support processes more efficient and user-friendly. You will work closely with team members to assist users with troubleshooting issues, learn our ticketing systems, and gain exposure to various technologies in our environment. This opportunity will give you hands-on experience with enterprise service management tools, automation workflows, and IT service delivery in a growth-oriented business. Business Process Automation: As a summer intern for our Business Process Automation department, you will work on assisting the modernization of business process workflow management. Your project will focus on supporting testing, deployment, and maintenance of end-to-end automation solutions, while ensuring compliance with security and governance standards. You will work closely with various departments to collect and analyze data, measure performance, and optimize efficiency gains. This opportunity will give you hands-on experience in analyzing and automating business operational processes using software such as Microsoft Power Platform Automate and UiPath. ADDITIONAL DUTIES This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION Bachelor's Degree or High School Diploma or GED with ongoing progress towards a Bachelor's or Master's Degree required. EXPERIENCE No previous experience required. CERTIFICATIONS N/A LICENSES N/A Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information. All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.

The position serves as a knowledgeable resource in driving and deploying clinical process models and other analytics. This important role works closely with the COO and DOO of Clinical Systems in system-wide efforts of creating and managing the clinical and quality infrastructure necessary to move new related projects forward, as well as maintain and update existing initiatives. Priority setting of staff, direct evaluations, mentorship and on boarding of new employees. Initiatives include establishing optimal process (including research of evidence-based and best practice standards), documentation in terms of tracking and updating systems as well as developing, tracking and coordination input needed for development and implementation of programs and products. The position requires a strong combination of skills including industry trend knowledge, communications, analytical and clinical expertise. Is knowledgeable about and employs data to continuously improve the reliability and validity of clinical data used within but not limited to the EHR. Utilize data to drive outstanding performance on key, nationally standardized metrics of quality and cost. Essential Job functions: * Manages a team of Clinical system analysts and informatics specialists to optimize, standardize and reduce variation in workflow throughout the organization and maximize the use of the electronic health record and other information systems as they get implemented in the environment. * The CI Manager will need to configure, maintain and enhance the Electronic Health Record. Experiencing configuration and build of flow sheets, templates and forms in Electronic Health Records * Manage and allocate resources for project requests and service desk ticket requests ensuring high customer satisfaction and efficient use of the systems. Turnaround time and end user satisfaction from requests will be key success metrics. Responsible for collaborating on a regular basis with end users to understand current state workflow, interpret the best method to optimize and code the necessary tables and files to meet the objective. * Communicates with management regarding concerns and issues surrounding the use of the EMR that effect Meaningful Use, HIPAA, or other compliance or governmental incentive programs * Build and maintain strong relationships with Physicians and staff in their use of the EHR, implement advance workflows to optimal efficiency. Strong Interpersonal skills and relationship building with physicians and staff are critical in the change management process * Ability to identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction. * Ability to work a flexible schedule to meet the needs of the group growth and expansion including on call hours. * Translating medical practice information between providers, nurses, medical staff and systems engineers, analysts, or designers using object-oriented models or other techniques * Provide assistance and guidance to the team for developing strategies, policies or procedures for introducing, evaluating or modifying information technology applied to nursing and medical practice, medical practice administration or education * Coordinating with Clinical and Operations management to identify goals and scope of clinical projects. General Job functions: * Knowledge and experience with clinical process improvement. * Support the organizations efforts to meet MIPS, Quality metrics and other Quality Improvement/Population Health Program goals designed to improve care delivery in an ambulatory practice setting * Organize, prioritize and assign work to the appropriate team members * Provide guidance and mentorship to clinical informatics/analyst teams * Strong analytical and communication skills * Read current literature, talk with colleagues, and participate in professional organizations or conferences to keep abreast of developments in the health care industry. * Determines impact of new initiatives and ensures alignment with the organizational long-term strategic direction and objectives. * Recognizes and performs duties which need to be performed although not directly assigned. Travel: May need to travel to any PMA location in support of clinical systems

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Mercury Systems is seeking a Firmware/Software Engineering Intern to join a collaborative engineering team focused on designing, developing, integrating, and testing firmware and software solutions for embedded and enterprise systems. This role offers hands-on experience across the full development lifecycle in a fast-paced, mission-driven environment. Job Responsibilities: * Design and develop FPGAs for Intel, Microchip, and AMD (Xilinx) * Design modular embedded software interfaces to meet open architecture standards * Design, implement, and test Linux-based applications * Develop and maintain software and firmware test suites to verify system capabilities and requirements * Collaborate with engineering teams to enhance and support test infrastructure * Partner with test engineering, systems engineering, and customer support teams to reproduce, troubleshoot, and resolve customer issues * Support design teams in bring-up and system-level validation of products Required Qualifications * Currently enrolled in a university program pursuing a Bachelor's degree in Engineering, Computer Science, Mathematics, Physics, or a related technical discipline * A minimum GPA of 3.1 is required. You will be asked to submit your transcripts during the review process * Experience with Python/TCL scripting languages * Experience with C/C++ * Experience working in Linux environments * Strong analytical, problem‑solving, and troubleshooting skills * Ability to work effectively both independently and collaboratively * Clear and effective written and verbal communication skills Preferred Qualifications: * Experience with Verilog, SystemVerilog, or VHDL * Experience with FPGA design tools such as Vivado, Libero, or Quartus * Experience with lab equipment for data collection and processing "This position requires you to be able to obtain a government security clearance. Security clearances may only be granted to U.S. citizens." Why should you join Mercury Systems? Mercury Systems is a technology company that makes the world a safer, more secure place. We push processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today's most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers to accelerate innovation and turn data into decision superiority. Headquartered in Andover, Massachusetts, Mercury employs more than 2,300 people in 24 locations worldwide. To learn more, visit mrcy.com Our Culture We are committed to making Mercury a great place to work, no matter where our employees are located. We offer a casual and enjoyable atmosphere that allows employees to learn and grow. We help and care for one another and work as one to achieve results for us and for our customers. We value communication and transparency, and strive to foster two-way dialogue at all levels of the organization. We are committed to lifelong learning, offering comprehensive skills training and tuition reimbursement. Whether you're just starting out on your career journey or you are an experienced professional, it's important to us that you feel recognized and rewarded for your contributions. To find out more about Why Mercury?, or visit the Mercury Community or find answers to general questions at Mercury FAQs Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Mercury Systems is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact the number below for assistance. ************** Click here read about our recent press release.

Full-time Description We are seeking a versatile and detail-oriented Systems Administrator to support our organization's digital collaboration platforms and end-user hardware/software environment. This hybrid role is responsible for the administration, customization, and maintenance of our SharePoint environment, while also delivering hands-on support for PC hardware, software, and peripherals. The IT systems administrator will collaborate closely with the IT manager, the HR manager, and other internal stakeholders and certain third-party vendors to contribute to the development and implementation of IT support that aligns with business objectives. This position is ideal for a motivated individual with 3-5 years of experience in progressive IT support disciplines. Duties and Responsibilities • Focused attention on Corporate SharePoint creation, maintenance, and development in conjunction with the IT Manager, the President, and the Business Unit Leadership. • Provide Administration in the Microsoft Azure environment and On-Prem AD Support. • Create and Provide Troubleshooting using PowerShell scripting. • Create and develop Custom Programming and Scripting, as needed. • Work closely with business units to gather requirements and implement custom SharePoint solutions. • Monitor site usage and performance, troubleshoot issues, and ensure data integrity. • Manage user access and security in compliance with IT policies. • Develop and maintain documentation and training materials for end-users. • Troubleshoot end-user issues and needs and communicate these issues within the Helpdesk Ticketing application. • Strong Collaboration with IT Team and other business groups for strategic planning and task execution promptly, and the ability to ask pertinent questions. • Assist and Support the IT Team for Organization Communication and Documentation. • Build and manage construction project sites, integrating drawing libraries, RFIs, submittals, meeting minutes, safety logs, and other key documentation. • Develop workflows and automations using Power Automate to improve approval processes and field office communication. • Control user access, permissions, and versioning across internal teams, subcontractors, and external consultants. • Provide training to project managers, engineers, and field staff on SharePoint tools and best practices. • Build and configure project-specific SharePoint sites with drawing libraries, RFI logs, submittals, safety reports, and closeout documentation. Integrate SharePoint workflows with Autodesk Construction Cloud (ACC) for centralized project data and document control. • Support project teams in syncing and migrating files between SharePoint, ACC, and Bluebeam as needed. • Report to the IT Manager for daily activities, tasks, and projects Requirements Technical Experience (2 Years Hands-On): • SharePoint administration, site/page development, and SharePoint Online support • Azure AD and Microsoft 365 ecosystem administration • Intermediate PC hardware knowledge, including repair, configuration, and troubleshooting • PowerShell programming and scripting for automation and administrative tasks • Intermediate programming and application development experience Communication Skills: • Strong verbal communication in person and over Teams • Professional, concise written communication via email • Ability to explain technical issues clearly to both technical and non-technical users Technical Support & Troubleshooting Expertise: • Provide Level 1 technical support for desktops, laptops, printers, and peripheral devices • Set up new hardware, manage software installations, and facilitate user onboarding/offboarding • Troubleshoot hardware and software issues onsite and remotely • Maintain and track IT asset inventory; perform routine workstation maintenance • Support remote users using tools such as RDP, TeamViewer, and similar platforms • Troubleshoot and support vendor-supported applications Critical Thinking & Problem-Solving: • Ability to prioritize multiple requests quickly and effectively • Skilled at translating technical concepts into layman's terms • Proven ability to define and execute a wide range of tasks and requirements • Strong situational awareness across company, departmental, and individual needs Customer Service Excellence: • Install, configure, and maintain Windows operating systems and standard business applications • Demonstrated record of outstanding customer service and end-user support • Highly collaborative team member with the ability to work independently • Skilled in guiding end-users through workflows and technical processes • Displays a pleasant, professional demeanor • Demonstrates dedication, strong work ethic, enthusiasm, and determination • Ability to work onsite Monday-Friday, 8 a.m.-5 p.m., with occasional after-hours work as needed Education & Experience: • Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) • 2+ years of SharePoint administration experience (SharePoint Online preferred) • 2+ years in desktop support, helpdesk support, or similar technical roles Technical Proficiencies: • SharePoint Online, OneDrive, Teams, and the broader Microsoft 365 ecosystem • PowerShell scripting for SharePoint, user administration, and automation tasks • Experience with Power Automate and Power Apps (preferred) • Windows 10/11, Office 365, Azure, and Active Directory • Networking fundamentals, printing systems, and endpoint security technologies Soft Skills: • Excellent troubleshooting and communication abilities • Strong task and workload management skills • High attention to detail and commitment to accurate documentation • Comfortable working both independently and as part of a team Preferred Certifications (Optional): • Microsoft Certified: SharePoint Administrator Associate • CompTIA A+, Network+, Security+, or equivalent Working Conditions: • Standard office hours with periodic after-hours support for maintenance or emergencies • Ability to lift up to 50 pounds for hardware installation or moves • Onsite presence required based on organizational needs