Information technology internship jobs in Oregon - 707 jobs

For description, visit PDF:************ westernseminary. edu/files/documents/hr/Help_Desk_1. 26. pdf

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join teams focused on developing advanced data pipelines, machine learning infrastructure, and analytics platforms within business groups such as S&TO, Supply Chain, and Infrastructure Engineering. As part of this collaborative environment, you will contribute to the growth of emerging technologies in data and intelligent systems. Explore the opportunities at the intersection of data engineering and AI, helping to transform how Cisco and its customers harness information and intelligent automation. Your Impact You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning initiatives. Your strong background in programming, data systems, and collaboration enables you to solve complex challenges with innovation and attention to detail. By building and maintaining key software tools and platforms, you enable Cisco's business groups to leverage AI and data-driven insights for operational excellence and strategic growth. Your work ensures high-quality, reliable data infrastructure that supports Cisco's leadership in intelligent, scalable technology solutions. Minimum Qualifications * Currently enrolled in a PhD program in Computer Science, Artificial Intelligence, Machine Learning, or a related field. * Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or scikit-learn. * Familiarity with distributed data processing technologies, including Apache Spark, Hadoop (MapReduce), or Apache Flink. * Experience with containerization and orchestration tools, such as Docker and Kubernetes, for deploying data and machine learning workloads. Preferred Qualifications * Hands-on experience with AI/ML. * Familiarity with major cloud platforms, such as AWS, Azure, or Google Cloud. * Understanding of distributed systems concepts, including scalability, reliability, fault tolerance, and data consistency, as well as familiarity with distributed computing patterns (e.g., load balancing, consensus algorithms, and inter-service communication). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Help Desk Support Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. Contractor to have general knowledge of installation and troubleshooting of desktop computers, peripherals, and printers. Must be able to lift equipment with reasonable accommodation. Additional Information If you are interested please contact on ************ or Email : Venkat at tekwissen dot com

Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Staging and imaging of Windows and Apple Computers Shipping, receiving and disposal of IT equipment Inspect, test and clean returned IT equipment. Sort, organize, and store IT equipment in proper location. Update and maintain accurate equipment inventory. Pack, stock, organize and rearrange products in depot as needed. Keep depot area organized and clean. Update systems and tickets for returned equipment. Assist in other areas of the depot as needed. Inventory management of IT equipment including asset auditing. What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: ******************************************* What do you need to succeed? Windows and Apple hardware and software troubleshooting skills and experience Ability to complete all work tasks with minimal supervision Excellent time management skills to prioritize workload Excellent attention to detail while working in inventory and ticketing systems. Ability to walk, bend and lift equipment up to 50 pounds and perform physical duties of packing and unpacking IT equipment High level of flexibility and the ability to positively respond to changes in work requirements Ability to operate and communicate effectively while under pressure is essential Good technical writing skills and a willingness to document all work performed Ability to test IT equipment and verify functionality of all components. Basic troubleshooting of hardware and software issues for Windows and MAC devices. Strong data entry and customer services skills. Ability and willingness to learn new technologies. Required Minimum Education: High School Diploma (required) Associate Degree or at least some college courses in related field (preferred) Required Minimum Experience: A Minimum of 2 years of experience in a related field Preferred Certifications: Comp TIA A+ MCDST - Microsoft Certified Desktop Support Technician MCSA - Windows 10 Apple Certified Mac Technician (ACMT) Lenovo Certified Technician

Technology/Technology Assistant Technology Support Specialist Requirements for classified position: High School Diploma or GED equivalence 0-2 years of hands-on experience in a help-desk, support, or technical role Familiarity with Windows, MacOS, and/or Chrome operating systems Basic understanding of networking concepts (TCP/IP, DHCP, DNS) Strong verbal and written communication skills Excellent customer service orientation and problem-solving ability Preferred Qualification for classified position: Associate's degree in information technology, Computer Science, Network Administration, or related field Comp TIA A+ or equivalent certification (e.g., Microsoft Certified: Fundamentals) Experience with Active Directory, Office 365/Microsoft S65 administration Exposure to ticketing systems Familitarity with basic scripting (PowerShell, Bash) Salary & Benefits: Salary: $17.75 - $25.23 Medical/Dental/Vision $1650 - Employer Contribution towards Health Benefits Employer paid PERS contribution Attachment(s): Job Description

IS Security & Analytics Staff 1; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT Posting # 5446 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. The Role: You'll be a member of the Security Operations Team and collaborate with our teams on projects and operational work, as part of our security program. Your responsibilities will include people, processes, and technology. You will understand security in the context of business priorities/constraints. This is a key role in a technology organization maturing its processes and modernizing its Identity and Access Management (IAM) technology. This position will be based at our office in downtown Portland. Day to Day: Identity Management Design - * Define IAM security requirements for the implementation of new applications and projects. * Provide analytical and technical guidance to the team and recommend and take action to direct the analysis and solutions required. * Contribute to the overall architecture of our identity and access management standards. Implement - * Automate IAM processes to reduce manual effort. * Work with managed service providers and peers to ensure new systems are onboarded into IAM tools successfully. * Escalate and work closely with product vendors to support the technical environment. Operate - * Provide IAM administration as well as maintenance of user access roles including reviewing changes in the production environments and coordinating with the key stakeholders from IT, business delivery teams, and third-party vendors. * Monitor IAM activities to proactively identify both operational issues and security incidents; identify and resolve issues with IAM tools. * Drive towards identity standards and processes; provide guidance on application IAM best practices. Support - * Update IAM workflows in line with information security principles in response to business requirements. * Ensure product/content updates occur successfully. * Create and update IAM documentation (e.g., policies, standards, processes, etc.). * Develop and report on key performance indicators to show the effectiveness of the identity governance administration (IGA) program. Security Consulting - * Collaborate on projects to ensure that identity security issues are addressed throughout the project lifecycle. * Review system designs and identify areas for security improvements. * Provide ad hoc consulting on tactical identity security topics. Come on your first day with: Qualification and Experience Educational Qualifications - * Minimum three years of identity management or information security experience. * Bachelor's degree or equivalent additional work experience. * Advanced understanding of Identity Management, Identity Governance and Authentication/Authorization integration, PIV, SSO (e.g., Active Directory, ADFS, SAML, LDAP, MFA, OAuth 2.0, OIDC, etc.). * Experience with secure code development practices. * Experience with the Java/Beanshell, Python, and PowerShell programming languages * Familiarity with developing web-based APIs, HTTP-RPC, and REST. * ITIL Foundations certified or successful completion within 90 days of starting. Technical Competency - * A solid understanding of IAM and security priorities and concepts * Technical knowledge of identity and access management technologies, mainstream operating systems, and complex applications. Occupational Personality - * You'll interact with NW Natural's personnel at various levels and across business units to understand business imperatives. Deep technical skills paired with collaboration will be key to your success, as will your ability to communicate IAM concepts and situations to audiences with varying levels of familiarity with these concepts. * Leadership abilities with the capability to direct other technical staff on identity security initiatives and guide team members. You'll get to work with minimal supervision. Strong analytical skills to analyze identity security requirements and relate them to appropriate security controls. * Your ability to manage expectations appropriately will help and build long-term relationships. * You'll remain current with industry trends and evolving threats. What we offer: Health & Wellness - * Rich health insurance benefits with competitive employer contribution * Free access to an online wellness resources platform Work Life Balance - * Up to 23 Vacation Days * 80 Hours of Sick Time * 10 paid holidays and 3 floating holidays * Flexible work arrangements * 3 weeks paid parental leave * Green Team / Diversity, Equity & Inclusion Council / Safety Team / Women's Network and many other Employee Resource Groups * 1500 sq foot exercise facility and secure bike room Financial - * Meaningful annual incentive bonus opportunity in addition to base salary * Competitive 401K company contribution and match * 15% discount on NW Natural stock through Employee Stock Purchase Program * Up to $5250 a year in tuition reimbursement * Wellness incentive program Discounts - * 20% off natural gas service * Up to 30% discount at NW Natural Appliance Center * TriMet Pass for all HQ employees * Generous discounts with Verizon & AT&T Wireless Base salary range: $86,500.00 - $123,250.00 (Level 2) per year, depending on qualifications Annual Target Incentive: Level 2, 9.5% target Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% - 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout. Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website. ****************************************************** Deadline: 2/3/26 Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. All applications must be submitted through NW Natural's Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application. NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at ************************ or **************. NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position is contingent on contract award. This position will be based at Newport, OR Responsibilities : * Install, terminate, and configure copper and fiber optic network cabling. * Support the design and implementation of wired and wireless LANs. * Conduct site surveys to determine optimal device placement and material requirements. * Splice and terminate multimode and single-mode fiber optic cabling. * Perform network testing and evaluation to ensure performance and security. * Diagnose and resolve network-related issues; provide technical support to end-users. * Operate and maintain IT and network infrastructure systems. * Implement and manage network configurations across production, lab, and test environments. * Collaborate with technical teams to apply configuration changes and maintain documentation. * Coordinate IP space management and report on network health to stakeholders. * Position will support 24/7 operations and will require shift and weekend work. Job Requirements Qualifications : * Active or ability to gain a Public Trust or DoD Secret Clearance. * High School plus specialized training, and 6+ yrs of experience; or the equivalent combination of education, professional training or experience. * DoD 8570 IAT Level I or II compliance required. * Certifications such as CCNA, CWNP, or BICSI are highly desirable. * Strong technical writing skills; proficiency in Microsoft Office Suite including Visio. * Familiarity with telecommunication room standards, CAT 6 and fiber optic cabling, and wiring practices. * Experience in network administration, operations, and infrastructure support. Licensed / and be able to Drive a vehicle Ability to climb a ladder and lift at least 40lbs The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************** Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Newport, OR 97365 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description The primary role is: • Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. • Build and configure ODOT PCs, following agency standards and procedures. • Provide status reports as directed describing work-related activities and accomplishments. • Maintain workstations in accordance with IS standards. • Ensure workstations and their applications are in operational condition. • Troubleshoot workstation hardware and operating system problems. • Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. • Assist IS in inputting accurate inventory information. Qualifications • Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Familiar with a variety of the field's concepts, practices, and procedures. • Relies on experience and judgment to plan and accomplish goals. • Performs a variety of complicated tasks. • May lead and direct the work of Contractor staff. • A wide degree of creativity and latitude is expected. Additional Information All your information will be kept confidential according to EEO guidelines.

The IT Onboarding Specialist is primarily responsible for onboarding new partners into Kelley Create's IT Support services. Team members in this role will work directly with new partners to understand their business and how they use technology to be successful. They will diligently look for ways to improve partner outcomes within Kelley Create's supported IT stack. ESSENTIAL FUNCTIONS OF THE JOB Collection of all pertinent technical support information per the onboarding process documentation Passwords Technical Assets (workstations, servers, switches, firewalls/routers, etc) Line Of Business (LOB) applications Other supporting vendors Collection of critical contextual information; processes, applications, services, and technologies needed for the partner business to operate properly Completing the onboarding checklist for each new partner Modifying onboarding techniques, timelines, and processes to ensure efficient collection of data and increase onboarding agility Completing partner service hand-offs calls, providing insight into the new partner staff, what they rely on from a technology perspective Work with partners to develop key documents and processes (New user builds, Workstation builds, User termination) Communicate progress with all associated members of the partner onboarding process Keeping the partner reprised of progress, roadblocks, and next steps during the entire onboarding process Documenting and relating collected information in the documentation platform to optimize the Service Delivery Team's ability to support the partner Identifying and documenting problematic technology configurations or shortfalls that vCIO's and Service Delivery will need to address going forward Identifying and communicating potential for improvement projects discovered during the onboarding process Provide “soft” technical support to partners during the onboarding process (when applicable). Serve as a utility technical member of the team when active onboardings are not in progress Other duties as assigned SKILLS AND ABILITIES Ability and desire to provide exceptional customer service Ability to act with a sense of urgency while paying attention to detail Ability to multi-task effectively and thrive in a fast-paced environment Ability to communicate in a positive, effective, and efficient manner Ability to work independently and as part of a team Ability to prepare, organize and present information to groups of people Ability to work afterhours at times and participate with on-call shifts Basic technical skillset in LAN/WAN design and troubleshooting Basic technical skillset in Windows operating systems: Windows (XP,7,8,10) Window Server (SBS,2008 R2,2012,2016,2019 etc.) Proficient with Microsoft Office Applications including Visio Desire to continuously improve processes to improve efficiency and service delivery EXPERIENCE REQUIREMENTS Minimum of one (1) year experience providing exceptional customer service Technical support experience (call-center, internships, education, etc) Basic skills/experience with o365, windows desktop/server functionality and administration Basic skills/experience with LAN and WAN configuration, setup, and troubleshooting EDUCATION / CERTIFICATION REQUIREMENTS A BA/BS in related field is preferred One or more of the following industry certifications: A+, Net+, Sec+, MCP, CCNA, etc are preferred though equivalent experience can be substituted. Possesses valid driver's license and proof of insurance, acceptable driving record. PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and on the computer to provide assistance Frequently operates a motor vehicle while traveling to client site Frequently exposed to outside elements when traveling to client site Frequently sits and/or stands for long periods of time Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting Frequently works in a well-lit, tempered room Frequently views the computer to perform duties Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. Occasionally lifts objects such as office supplies, computers, monitors, and servers with weight up to 50 pounds COMPETITIVE BENEFIT PACKAGE INCLUDES: Medical, Dental, and Vision Insurance Company paid Life Insurance & Long-Term Disability Other Supplemental insurance options Flex Spending Account Options Commuter Benefits 401K with company match Three weeks paid time off with increase based on tenure Paid Holidays and Volunteer time Ongoing training and educational opportunities

Requirements JOB RESPONSIBILITIES: To include but are not limited to: • Maintaining and supporting computer networks and related computing environments including systems software, applications software, hardware, and configurations • Providing user support and training for hardware and software issues • Protecting data, software, and hardware by coordinating and implementing network security measures. • Troubleshooting, diagnosing, and resolving hardware, software, and other computer, network and system problems • Safely replacing faulty hardware components as required • Learning, developing, and using automation tools • Conferring with network users about solving existing system problems JOB QUALIFICATIONS / EXPERIENCE AND TECHNICAL SKILLS: • Ability to think through problems and visualize solutions • Understanding of network infrastructure and hardware • Quick learner of new or unfamiliar technology and products using documentation and online resources. • Able to troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers • Strong analytical and problem-solving skills. • Dependable and flexible when necessary • LAN and WAN experience. • Experience with Microsoft Windows operating systems and applications PERSONAL QUALIFICATIONS: • Self-starter, self-motivated, and flexible • Reliable and dependable • Positive, customer-focused attitude • Honest with good integrity • Professional demeanor and respectful to people in all situations • Willingness to help others as needs and tasks change often WORKING CONDITIONS: • Works in an office and/or machine shop environment. • May on a continuous basis walk; bend and lift up to 40 lbs. • May need to crawl under desks, climb ladders, run wires • Must adhere to company safety policies • The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. The employer retains the right to change or assign other duties to this position. Compensation/Benefits: $17 to $28 per hour DOE Medical / Dental / Vision 401k with company match up to 4% Tiered Quarterly Bonus Program Short-term and Long-term Disability Tuition Assistance or Reimbursement Life Insurance Paid time off / paid holidays Employee Assistance Programs Applicant must be able to pass a criminal background check and drug screen prior to employment. ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Salary Description $17 to $28 per hour DOE

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

We are seeking a Technical Support Analyst with intermediate to advanced Windows 10/11 troubleshooting skills, field hardware experience, and customer-facing support expertise. This role provides on-site and remote support for Veridos' driver license issuance systems deployed across Washington, Oregon, Guam, and Saipan. Responsibilities include installing and maintaining photo-capture hardware and resolving software, workstation, network, and peripheral issues. The ideal candidate is a resourceful, customer-oriented desktop support professional comfortable working independently in the field, communicating with clients and internal teams, and resolving issues across a variety of hardware and software environments.This is a remote role, and a company computer is provided. DUTIES & ESSENTIAL JOB FUNCTIONS * Provide advanced remote and on-site troubleshooting for Windows 10/11 workstations and image-capture hardware (cameras, printers, scanners, signature pads, PCs, and peripherals). * Diagnose and resolve OS-level issues including startup failures, crashes, performance degradation, driver conflicts, and update errors. * Manage and troubleshoot Windows Updates, Feature Updates, Patch deployments, and related configuration changes. * Configure, maintain, and repair user profiles, Group Policies, and system settings. * Perform hardware diagnostics and coordinate repair or replacement of defective components. * Support imaging, deployment, and configuration of Windows devices using MDT, SCCM, Intune, Autopilot, or similar tools. * Troubleshoot network connectivity problems involving DNS, DHCP, Wi-Fi, VPN, authentication, and domain join. * Resolve software installation, compatibility, and performance issues. * Assist with account and authentication troubleshooting (Azure AD/AD, MFA, BitLocker, credential manager). * Perform malware detection, removal, and remediation using enterprise security tools. * Analyze Windows Event Logs and system diagnostics to identify and address root causes. * Configure, deploy, and support peripheral devices including printers, scanners, docking stations, and monitors. * Maintain accurate documentation of troubleshooting steps, resolutions, and system changes. * Provide end-user training on Windows features, security best practices, and system usage. * Collaborate with senior engineers to escalate complex issues and support long-term technical improvements. * Travel throughout Washington and Oregon to deliver scheduled service, emergency support, and ongoing maintenance for the driver license issuance platform. * Coordinate and complete routine and emergency service requests within established SLAs. * Generate monthly reports on issue trends, SLA performance, and system health metrics. * Create and maintain technical documentation, SOPs, how-to guides, and Root Cause Analysis materials. * Maintain preventive maintenance schedules and support field inventory management, including tracking of all deployed equipment. * Develop and update Bills of Material (BOMs) for deployed hardware configurations. OTHER FUNCTIONS AND RESPONSIBILITIES This job description does not encompass every duty associated with the position. Employees may be assigned additional job-related tasks or instructions by their supervisor as needed and are expected to perform these duties in compliance with applicable federal and state regulations and company policies. The role also requires adherence to the following expectations: * Primary duties involve a combination of office-based tasks and field work necessary to support business operations. * The position requires the regular exercise of discretion and independent judgment. * The role involves work requiring advanced knowledge that is predominantly intellectual in nature and requires consistent analytical judgment. * Responsibilities may include applying systems analysis techniques, consulting with users, and determining functional hardware, software, or system specifications. * Participation in an on-call rotation may be required, including periodic after-hours or weekend support to resolve critical operational issues. All job requirements may be adjusted as needed to reasonably accommodate individuals with disabilities. Some duties may not be appropriate for individuals whose performance of those duties would pose a direct threat or significant risk to the health and safety of themselves or others. REQUIRED EXPERIENCE & QUALIFICATIONS * 2-5 years of hands-on IT support experience in a Windows-based environment, including installation, configuration, and advanced troubleshooting of Windows 10/11 workstations (OS issues, updates, drivers, profiles, hardware, and software conflicts). * Experience using ITSM/ticketing systems such as ServiceNow, Jira, Remedy, Zendesk, or Atlassian Service Desk. * Proficiency with Active Directory, Azure AD, Group Policy, identity management, and workstation imaging/deployment tools (MDT, SCCM, Intune, Autopilot). * Intermediate to advanced understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi), including the ability to troubleshoot network connectivity issues, including Network IP Addressing and Subnetting, and interpret network-related logs. * Familiarity with Microsoft security protocols, patching processes, malware detection and remediation, and interpreting Windows Event Logs and system diagnostics. * Ability to diagnose and resolve hardware issues across PCs, peripherals, and image-capture devices (cameras, scanners, printers, signature pads). * Basic SQL knowledge or willingness to learn introductory SQL for troubleshooting database-related errors. * Proficiency with collaboration and productivity platforms (Outlook, Teams, Atlassian Service Desk, Confluence, Slack, SharePoint) and modern web-browser developer tools. * Excellent verbal and written communication skills, customer service aptitude, and the ability to work in a professional, courteous manner with clients and internal teams. * DSLR camera experience (Canon preferred). * Must possess a valid driver's license, a reliable vehicle for field visits (mileage reimbursed), and the ability to travel throughout Southern Washington and Northern Oregon. * Must pass a drug screening and criminal background check prior to employment. * High School diploma required; location preference is within the Vancouver, WA area. PREFERRED QUALIFICATIONS * Associate degree in an information technology discipline. * Experience in the secure ID card, credentialing, or DMV industry. * Mechanical aptitude and the ability to work independently in field environments. * Certifications or skills such as CompTIA A+, JavaScript, PHP, or experience with relational databases. * Familiarity with software development lifecycle concepts. * Experience using diagnostic and network tools (ping, ipconfig, traceroute, nslookup, netstat); Wireshark or Dumpcap experience is a plus. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT * Ability to sit and work at a computer for extended periods (8+ hours per day). * Adequate visual acuity and manual dexterity to operate computers, phones, scanners, and technical equipment. * Regular driving for field service visits, including extended periods behind the wheel. * Ability to install hardware at client sites, which may require bending, kneeling, reaching, and working under desks or around office furniture. The pay range for this position is $26.44 - $36.05 per hour. Benefits offered to eligible employees include, medical (PPO and HDHP with HSA), dental, vision, paid time off, paid holidays, 401K w/ employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance, pet insurance, legal, and more.

You will divide your time between high-quality technical support and executing foundational IT administration/automation projects. I. IT Support Desk & End-User Experience Onboard and off-board employees - ensuring rapid productivity and intact system security Manage user identity, provisioning, and de-provisioning within our core platforms, including Google Workspace, JumpCloud, and Rippling. Partner with DevOps and Rev Ops to ensure ancillary systems are also successfully provisioned and de-provisioned. Provide hands-on, person-to-person onboarding support on the first day along with useful education/orientation for new employees to the Company's critical software and systems. Ensure laptop configuration, mobile phones, printers, and office network access are set up for ease of use and quick success. Serve as a first point of contact for U.S. employees seeking technical assistance via our ticketing system, Slack, and email. Perform rapid remote troubleshooting, diagnostics and effective solutions for Mac and PC hardware, operating systems, and core applications. Consistently resolve tickets in a timely manner. Effectively walk customers through the best solution, providing clear, helpful information and professional follow-up. Directly contribute to the continual development and/or upgrading of “How To” information and technology/tools employee educational content on the Company Intranet, SheerSphere to support employee self-service and up-skilling with SheerID tools and technology. Provide white-glove, desk-side support for local Portland employees as needed. Maintain printer and meeting room AV set-ups as needed to ensure readiness. II. Systems & Automation Projects Develop and maintain scripts (e.g., Python, Bash, PowerShell) to automate repetitive IT tasks and improve efficiency for endpoint management and user lifecycle events. Manage SSO integrations to ensure maximum efficiency and seamless user experience. Manage the enterprise software library and software updates through administration of the Managed Software Center. Manage regular OS updates to ensure security and optimal system performance. Build API integrations between our key platforms (e.g., JumpCloud, the new ticketing system, HRIS) to ensure seamless data flow and process automation. Manage and audit IT inventory, including hardware asset tracking and endpoint encryption key management via JumpCloud. Collaborate with senior IT staff on system improvements and documentation of new procedures. Be a continual learner and thinker, bringing ideas and recommendations for innovation that improve efficiency and end user satisfaction. Required Skills / Experience: Proven experience (2+ years) in technical support, IT help desk, or comparable customer service role. Hands-on experience supporting and troubleshooting both Mac and PC operating systems in a professional environment. Familiarity with modern IT environments, including Google Workspace administration and remote control technologies. Foundational scripting ability (e.g., basic Python, Bash, or PowerShell knowledge) and a desire to grow automation skills. Excellent communication skills-the ability to translate complex technical issues into clear, understandable language. Diligent about clear documentation that supports ongoing efficiency. Customer-service oriented, cool-tempered, and highly patient when dealing with a variety of stakeholders and technical challenges. Committed to timely response and clear, complete follow-up. Nice to Have Skills (Plus factor!) None of the following skills are required for the role, but demonstrating knowledge or experience in these areas will significantly strengthen a candidate's application. Identity & Device Management: Direct experience with JumpCloud for identity, single sign-on (SSO), or device management (MDM). System Integration: Familiarity with API usage (e.g., RESTful APIs) for connecting and integrating systems and platforms. Global/Remote Environment: Experience working in an IT support capacity for a remote or globally distributed company. Networking Fundamentals: Basic knowledge of networking concepts such as TCP/IP, DNS, and VPNs. Dev Ops: familiarity with Docker and the administration of cloud platforms (AWS, GCP or Azure) and some experience in automating custom IT tools Emerging Technology Interest: Demonstrated curiosity or initial experience with AI/GenAI applications for enhancing IT efficiency, such as using LLMs for improved troubleshooting, documentation, or basic code generation. SheerID is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. SheerID believes that diversity and inclusion is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Please be aware that any communication related to this job posting will only come from email addresses ending ***************. We strongly advise against engaging with any outreach from other sources, as they may be fraudulent. To ensure your safety, please note that we will never: Provide screening questions via email Extend a job offer without a formal interview process Request any personal information (such as Social Security numbers, banking details, etc.) through email or messaging platforms If you receive any unsolicited requests or suspect fraudulent activity, please report it immediately. Your safety and privacy are of the utmost importance to us. Thank you for your attention and caution.

At Johnson RV, our people make the difference - and the technology behind them keeps everything moving. As a family-owned dealership that continues to grow, we depend on reliable systems, secure tools, and smooth day-to-day operations to support our customers and our employees. We're looking for an IT Specialist who enjoys solving problems, supporting teams, and bringing order to a fast-moving environment. If you're the type who likes variety and takes pride in keeping an organization connected and running well, you'll feel right at home here. What This Role Is All About As an IT Specialist at Johnson RV, you'll be the go-to resource for technical needs across all departments. From troubleshooting workstations to keeping our network healthy to managing user accounts, you'll help ensure every team member has the tools they need to do their best work. This is a hands-on, multi-faceted position where your contributions are visible every day. Your Day-to-Day Responsibilities Supporting Our Team Respond to technical requests from sales, service, parts, accounting, HR, and other departments Solve issues involving Windows systems, workstations, peripherals, and dealership devices Provide practical, patient help to employees with varying levels of technical comfort Keeping Systems Running Smoothly Administer Microsoft 365 accounts, permissions, and user setup Maintain and support dealership hardware such as printers, scanners, servers, and POS equipment Handle software and system updates, patching, and general lifecycle maintenance Network & Infrastructure Troubleshoot LAN/WAN, Wi-Fi, and VPN issues that impact day-to-day operations Support connectivity for ERP platforms, manufacturer systems, and vendor portals Monitor and help maintain a reliable, stable network environment Documentation, Security & Reliability Track assets, update documentation, and maintain SOPs Assist with backups, cybersecurity processes, and disaster-recovery tasks Follow data protection policies and uphold IT security best practices Requirements What You Bring to the Table Associate's or Bachelor's degree in IT, Computer Science, or related field - or solid equivalent experience 2-5 years of technical support experience, preferably in a multi-department or dealership environment Strong understanding of: Microsoft 365 administration; Windows operating systems and hardware troubleshooting; Networking fundamentals (DNS, DHCP, TCP/IP) Excellent customer service approach, with the ability to communicate clearly with non-technical users Bonus Skills Familiarity with dealership ERPs such as IDS Astra G2 Understanding of sales, service, parts, or accounting workflows within a dealership setting Why You'll Love Working Here A growing, stable company that invests in its people A role where your work is appreciated and immediately impactful Variety - every day brings something new Leadership that values expertise, reliability, and follow-through

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team! This position is an as needed role and NOT a full-time role. What You'll Be Doing: * Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. * Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. * Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. * Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. * Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. * Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. * Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes * Provides support for Situation Reports (SITREPs). * Provides input for After Action Reports (AARs). What Required Skills You'll Bring: * Active Secret security clearance or higher * Must be able to obtain DHS Suitability. * Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises * 10 years experience in radiological and nuclear detection and training * Special event operational experience including SEAR or NSSE events * Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. * Must be able to lift and carry up to 50 pounds of equipment * Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. * Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. * Radiation Worker training and experience working with radioactive materials. * Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. * Must have valid driver's license and experience towing larger trailers including a fifth wheel * Must have a Class B CDL license or ability to obtain one within 3 months of being hired Security Clearance Requirement: An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************

IT Help Desk - Western Seminary Hours: 20 hours per week (.50 FTE); M-F, with occasional weekends Accountability: Reports to Chief Information Officer Under general supervision, provide technical software, hardware and network problem resolution to all Seminary's computer users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist Network Administrator; troubleshoot network printer problems; pass more complex end-user problems on to Network Administrator; maintain hardware and software inventory system; install new workstations; and perform related work as required. Essential Functions: Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Support of classroom AV equipment and related software Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures utilizing FreshDesk ticketing system Identify and escalate issues requiring additional technical resources Help with the administration of Helpdesk Prepare help desk activity reports Develop user documentation as required Install/upgrade workstation hardware and software Assist in preparation of installation procedures Stay current with system information, changes and updates Assist System Administrator when needed Help software dev team as needed Participate in weekly IT meetings Other duties as assigned Qualifications: Evangelical Christian commitment and lifestyle consistent with the World Evangelical Alliance Statement of Faith and the Seminary's governing virtues. Working knowledge of basic computer software, hardware and networking equipment Working knowledge of basic AV equipment: Web Cameras, Audio devices Experience with applications such as: Zoom, Office365, Server 2019, MDT, VMWare Demonstrated clear written and verbal communication skills Demonstrated ability at basic problem analysis and problem solving skills Excellent attention to detail Must be customer service oriented One year of related experience and training Ability to lift 20 pounds regularly and occasionally up to 50 pounds

We are conducting a confidential search for an experienced IT Help Desk Technician to provide both remote and onsite support for end users across the Portland and Vancouver areas. This role is ideal for a skilled troubleshooter with strong technical knowledge and excellent communication skills. Key Responsibilities: Provide remote and onsite end -user technical support (approx. 70% remote / 30% onsite). Perform systems monitoring, reporting, and issue resolution. Troubleshoot desktop, network, and cloud application issues quickly and effectively. Support and manage Windows desktops and common business applications. Assist with cloud services administration (Office 365, Google Workspace, Dropbox, etc.). Configure and maintain networking systems including routing and firewalls. Provide occasional support for VoIP, mac OS, and Linux environments. Maintain strong documentation of issues, resolutions, and system updates. Qualifications: 2+ years of IT helpdesk or technical support experience. Strong troubleshooting and diagnostic skills. Comprehensive knowledge of Windows desktop systems. DataClear Certification (or equivalent) required. Moderate knowledge of cloud platforms and networking/firewall administration. Excellent communication skills, patience, and customer service orientation. Must be based in the Portland/Vancouver area and able to travel to client sites as needed. Compensation & Benefits: Salary range: $85,000 - $125,000/year (based on experience). Quarterly profit -sharing bonus. Full employer -paid health insurance. 401(k) retirement plan. Paid time off (PTO). Relaxed and supportive work environment.