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  • ITS Technician

    GAI Consultants Inc. 4.6company rating

    Information technology internship job in West Palm Beach, FL

    Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for 2 full-time ITS Technicians to perform a variety of tasks in central Florida. The position will be based in Seminole County (Sanford), Florida. Job Description: The duties of this technician role will include performing on-site or in-house servicing, repair, and/or installation of ITS/Traffic product(s). Duties may also include any aspect of field support and installation, electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. The successful candidate will determine the most effective means to install equipment to maximize efficiency. Responsibilities include recording and documenting work for projects, maintaining compliance standards and plans and documents, and providing technical assistance. Hands-on experience with fiber optic systems and/or ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems is required. Compensation Range: $40,000-$85,000 DOE (Depending on experience) Essential Duties and Responsibilities include: Installs equipment including but not limited to cameras, detectors, and controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduits, poles, and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Test devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Other duties as assigned. Selected candidates must pass a pre-employment background check including motor vehicle records check and drug test. Schedule: Monday - Friday On-call and weekend work may be assigned Overtime Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 10 years: Experience with fiber optic cable installation and splicing. (required) 2 - 10 years: Experience in maintaining ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems. (required) 2 - 10 years: Electronics repair and maintenance. (required) 2 - 10 years: Basic computer and networking skills. (required) Fiber Optic Fusion Splicing and Troubleshooting. (preferred) IMSA Certified (preferred) MOT Certification (preferred) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $40k-85k yearly 3d ago
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  • Land Acquisition & Land Development Internship

    Meritage Homes 4.5company rating

    Information technology internship job in Jupiter, FL

    Responsibilities Meritage Home's is a Top 5 builder dedicated to building energy-efficient homes and communities. We are looking for future leaders that can help Meritage continue to grow, set our future strategy and solve our business challenges. Our internship program is designed to help you not only understand what we do but how and why we do it. If you are looking for an experience where you can immerse yourself in a business, establish a network, learn, develop your skills, and have some fun, then this is the place for you. This internship opportunity will be full-time, in-person during the summer 2026 season. The internship duration is 12 weeks working 40 hours per week. The Land Acquisition Internship is targeted to teach you the land acquisition process including searching for land, identifying land, underwriting the land and the closing processes. This includes conducting market research, financial analysis, buyer segmentation and product pairing. This is all while learning the broader business strategy, participating in cross-functional projects involving other interns and business leaders. The land development side is targeted to teach you about all aspects of new community development from pre-acquisition to turnover of finished lots for homebuilding operations to project close-out. This includes ensuring that new communities are opened on time and on budget. Gain exposure to all plan procurement, site construction activities, contract negotiations, schedule adherence, etc. Interact daily with various departments of the company, subcontractors, customers, and municipalities. Also, learning about the planning and construction that is required for creating a safe and well-organized parcel of land in preparation for the vertical building phase. This includes conducting property value analyses, learning about construction regulations and zoning ordinances, as well as environmental restrictions. The stuff you will do: Work closely with internal business leaders to learn the homebuilding industry, the Meritage business model and an assigned functional area such as construction, land, marketing, operations, purchasing, finance, human resources, etc. Learn our core values and why they drive everything we do Translate classroom experience into practical application during the internship Participate in cross-functional projects involving other interns and business leaders centered around current business challenges Present real world business recommendations to senior leadership that can help drive our strategy Write a paper focusing on the experience or another assigned topic Meritage Homes does not provide Visa sponsorship. #LI-AJ3 Qualifications Need to be awesome at: Operating with integrity Always assuming positive intent and bringing passion to work Having a desire to "win" and get stuff done Fostering an inclusive environment Asking questions, seeking to understand and making recommendations to improve Wanting to always innovate, think of new ideas and solve for bigger problems Being relentless in the pursuit of excellence; will never "settle" Actively enrolled in a degree program from a regionally accredited university or college Preferred: Experience working in a team environment on cross team or functional projects Experience dealing with ambiguity Experience in a leadership capacity or role and influencing peers Relevant College Coursework/Majors: Business Administration Civil Engineering Construction Management Finance Real Estate Operations Project Management Overview Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas. When joining Meritage Homes, you and your career can benefit in several ways, including: A work environment that encourages creativity and innovative ideas from every level An organization that lives by its core values everyday Team atmosphere where every individual is considered a vital asset State of the art technology to provide an optimal working environment A competitive pay structure Strong benefits Flexibility in work-life integration Team-oriented environment where all individuals play an integral role in the company Opportunity to further your career in a growing national organization Maintain a competitive drive to be the best
    $28k-34k yearly est. 2d ago
  • Summer 2026 Software Engineering Intern

    Aerovironment 4.6company rating

    Information technology internship job in Sunrise, FL

    Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members. We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location. **Summary** As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools. This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact. **Position Responsibilities** + Assist in the design, coding, testing, and debugging of software components and systems. + Contribute to the development of tools and applications that support AV robotics and aerospace platforms. + Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities. + Participate in code reviews, documentation, and the use of version control and defect tracking tools. + Help develop scripts or automation to improve team workflows and efficiency. + Learn and apply best practices in software development processes, including Agile methodologies. + Support the development of prototypes, simulations, and proof-of-concept demonstrations. + Attend team meetings, contribute ideas, and learn to estimate development effort and timelines. **Basic Qualifications (Required Skills & Experience)** + Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field. + Strong foundational knowledge in programming languages such as **Python, C++, or Java** . + Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs. + Experience with data structures, algorithms, and software design principles. + Demonstrated problem-solving and analytical skills. + Ability to work both independently and collaboratively in a team environment. + Effective written and verbal communication skills. **Preferred Qualifications & Competencies** + Experience with software development on Linux, Windows, or cross-platform environments. + Exposure to web technologies, cloud platforms, or backend services is a plus. + Interest in or exposure to robotics, autonomous systems, or data analytics. + Experience using scripting languages (e.g., Bash, Python) to automate tasks. + Knowledge of Agile development practices and version control (e.g., Git). + Curiosity and willingness to learn new technologies and frameworks. + Ability to take ownership of tasks and contribute to team goals. **Physical Demands** + Ability to work in an office and R&D lab environment (Constant) + Required to sit, type, and use office equipment for extended periods (Frequent) **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************
    $36k-53k yearly est. 60d+ ago
  • Technical Support Specialist

    Institute of Healthcare Professions, LLC 3.6company rating

    Information technology internship job in Boynton Beach, FL

    Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $39k-71k yearly est. 28d ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Information technology internship job in Lake Worth, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-37k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology internship job in West Palm Beach, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 11d ago
  • Field IT Support Technician

    Reynolds and Reynolds Company 4.3company rating

    Information technology internship job in Fort Lauderdale, FL

    ":"As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system. Some of the hardware you will be working with is as follows: Application Servers PC's Cabling Switches Printers Routers Fiber Converters Scanners","job_category":"Information Technology","job_state":"FL","job_title":"Field IT Support Technician","date":"2026-01-06","zip":"33301","position_type":"Full-Time","salary_max":"60,000. 00","salary_min":"60,000. 00","requirements":"Must be able to lift at least 50 pounds on a consistent basis~^~Must be able to attend a paid training class in Texas~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Good communication skills~^~Customer service experience~^~A+ and\/or Network+ certified is a plus~^~Ability to travel, with hotel stays, up to 25% of the time~^~Technical associates degree or equivalent work experience~^~1+ years of technical experience (hardware\/networking)","training":"You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $60k-84k yearly est. 11d ago
  • ITS Technician

    Traffic Management Solutions, LLC 4.2company rating

    Information technology internship job in Fort Pierce, FL

    Job Description Role Description: The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards. Responsibilities: 1. Installation & Setup: Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment. Mount and secure devices, wiring, and components in accordance with safety standards. Ensure systems are properly connected, calibrated, and operational. 2. Maintenance & Troubleshooting: Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality. Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring. Respond to service calls and emergency repairs in a timely and efficient manner. 3. System Testing & Calibration: Conduct tests to ensure systems are functioning according to specifications. Calibrate and fine-tune systems to optimize performance. Perform software and hardware updates as required. 4. Documentation & Reporting: Maintain accurate records of installations, maintenance activities, repairs, and system configurations. Provide reports on project progress, maintenance schedules, and system performance. Document any system malfunctions and repairs made. 5. Compliance & Safety: Follow all relevant safety procedures and codes while working on low-voltage systems. Ensure all work complies with local, state, and national electrical codes and regulations. Maintain a clean and organized work area, ensuring safe handling of equipment. Qualifications: High school diploma or equivalent (Associate's degree or technical certification in a related field preferred). Proven experience with low-voltage systems, electrical systems, or ITS technologies. Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment. Familiarity with relevant electrical codes and safety standards. Ability to read and understand blueprints, wiring diagrams, and technical manuals. Strong troubleshooting and problem-solving skills. Good communication skills and ability to work as part of a team. Valid driver's license (for traveling between job sites). Why us: Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc. Opportunities for professional growth and development. Chance to work on exciting and impactful projects. A commitment to safety and innovation. Supportive and experienced leadership team. Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.
    $35k-52k yearly est. 15d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology internship job in Lake Worth, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-47k yearly est. 60d+ ago
  • IT Specialist

    Inbloom Autism Services 4.0company rating

    Information technology internship job in Fort Lauderdale, FL

    The IT Specialist is responsible for monitoring and maintaining computer systems, identifying and resolving performance issues, and implementing system upgrades and improvements. This role provides technical support for desktops, laptops, smartphones, tablets, and key business applications such as Google Workspace, Microsoft 365 (Office 365), 8x8, and cloud-based file storage platforms. Additionally, the IT Specialist ensures employees have the tools and technology needed to work efficiently while protecting the organization's systems, data, and digital assets through best-practice security and support standards. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review diagnostics and assess the functionality and efficiency of systems. Implement security measures in line with HIPAA Monitor security certificates and company compliance requirements. Offer technical support to company staff and troubleshoot computer problems. Install and update company software and hardware as needed. Anticipate and report the cost of replacing or updating computer items Other duties as assigned. Supervisory responsibilities None. Qualifications High School Diploma or equivalent Working knowledge of relevant operating systems, PC and MAC Excellent problem-solving and critical thinking skills Keen attention to detail Good organization, time management and prioritization Efficient troubleshooting abilities Effective communication skills including speaking, writing and active listening Great customer service and interpersonal skills. Ability to multitask and prioritize daily workloads Up to date with advancements in security (Hitrust/SOC2) Brings a friendly, approachable attitude to the office A genuine passion for helping the Autism community. Work environment Noise Level is moderate to loud Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 35 pounds at times. Travel required Minimal travel required Affirmative Action/EEO statement InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $61k-96k yearly est. Auto-Apply 10d ago
  • Technical Support Specialist

    Smartx Technology Solutions

    Information technology internship job in West Palm Beach, FL

    SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the Technical Support Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way. This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation. What You'll Do Serve as the first point of contact for technical issues from internal teams Investigate and troubleshoot issues, including identifying root causes and assessing impact Track and manage support tickets from start to resolution Communicate clearly with clients, providing updates and explanations in plain language Work with Product, Engineering, and Client Success teams to resolve complex issues Help create and maintain troubleshooting guides and support documentation Creating runbooks for repetitive tasks. Work with our external monitoring team to pass runbooks for them to run. Work towards automation of all manual & repetitive tasks. What We're Looking For 2+ years of experience supporting clients in a SaaS or enterprise software environment Experience in financial services preferred Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred) Working knowledge of databases and SQL Basic understanding of APIs, web services, and cloud-based systems Strong problem-solving skills and attention to detail Ability to communicate effectively with both technical and non-technical users Organized, self-motivated, and able to manage multiple issues at once Bachelor's degree in Computer Science or a related field preferred About SmartX Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
    $34k-57k yearly est. Auto-Apply 10d ago
  • IT Support Technician II - Palm Beach Gardens, FL

    Dedicated It

    Information technology internship job in Palm Beach Gardens, FL

    Dedicated IT Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space. At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture. We are searching for multiple Level 2 Support Technicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States. If you would like to know more about Dedicated IT, click the links below: ********************************* ********************************* Position Summary Location: West Palm Beach, FL Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days Salary: Up to $65,000 Support Technicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience. Support Technician II's are customer-oriented individuals that provide technical support to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. Support Technician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving. We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients. • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL. • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day. • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Functions of Support Technician - Level 2 • Handle support tickets and work to resolve client issues within SLA times • Work with team, Service Delivery Manager, and Team Lead to provide top quality service • Work on a variety of basic to complex issues requested by end users • Create tickets, document detailed notes, and accurately tracking time • Update technical documentation in system • Own and work email tickets when not answering calls or when requested • Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions • Train/Mentor and Assist Support Technician I's • Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately • Find alternative workarounds to problems when established procedures fail • Train users in supported software & hardware • Assist clients with the installation of business line software and related services for infrastructure or end-user • Vendor management for client related support ticket resolution • Ensuring all cases are followed up on in a timely manner • Provide timely updates to clients • Assist in training new employees Technical Skills Required • Ability to solve problems without specific instructional guidance • Observe daily activities to learn overall IT Infrastructure, methods, and industry standards • Assist clients with the installation of business line software and related services • Train users in supported software & hardware • Work with vendor support contacts to resolve technical problems with Equipment & software • Ability to explain technical information in simple terms • Intermediate to advanced experience supporting/troubleshooting: o Workstation hardware o Windows/Mac OS o Mobile devices o MFA o Desk phones and headsets o Printers/Scanners o SharePoint/OneDrive/365 o Active Directory o DNS/DHCP o NTFS/File permissions o Firewall/VPN o Network Infrastructure including R&S and APs/WAPs • Understanding of support tools, techniques, and technology used to provide client services • Typing skills to ensure quick and accurate entry of service ticket details o 50 WPM • Technical Writing and Documenting Education/Experience Qualifications • High School Diploma/GED required. • Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience • At least 2-3 years in a previous help desk or relevant advanced role, required. • Prior MSP experience required • Prior Healthcare IT experience preferred • ConnectWise experience preferred • Experience supporting medical clients, EMR, and HIPAA understanding preferred Perks: • Comprehensive Benefits Package • 401K plus company match • 9 paid company holidays • 3 weeks PTO + 1 week sick leave • Opportunities for growth & development Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
    $65k yearly Auto-Apply 60d+ ago
  • Technical Support Specialist

    Bis Digital 4.2company rating

    Information technology internship job in Fort Lauderdale, FL

    Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned
    $52k-76k yearly est. 60d+ ago
  • IT Support Escalation

    L7 Solutions

    Information technology internship job in Fort Lauderdale, FL

    Job Description IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients. ✔ Competitive Pay + Career Growth Opportunities ✔ Work with Advanced IT & Cybersecurity Solutions ✔ Collaborative, Fast-Paced Environment If you're a skilled IT professional ready to take on challenging support cases, apply today! As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks. The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects. Basic Functions: Provide IT support relating to issues with internal systems and network infrastructure. Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Administer hosted and cloud solutions for customers using technologies that meet their requirements. Support disaster recovery solutions. Remote access solution support: VPN, Terminal Services, and Citrix. Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. Document maintenance for all computer systems and network infrastructure. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Escalate service or project issues that cannot be completed within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Document internal processes and procedures related to duties and responsibilities. Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry. Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed. Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments. Knowledge, Skills, and Abilities: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care. Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: an ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service requests. Benefits: 401K with company match Mobile phone reimbursement Competitive salary based on experience and qualifications Health, vision, and dental benefits included Mileage reimbursement Performance-based incentives Generous bonus levels Full on the job training & support Fun working environment and culture Great opportunity for advancement PTO Compensation Range: $55K - $65K, depending on experience and qualifications. Join L7 Solutions and be a part of a dynamic team that values innovation, client satisfaction, and professional growth. Apply now and lead our team to new heights! Powered by JazzHR UZxmzdLgET
    $55k-65k yearly 12d ago
  • IT Specialist - Esquire Law Services

    Esquire Law

    Information technology internship job in Fort Lauderdale, FL

    Information Technology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. We are seeking a motivated and organized IT Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for providing comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The job consists of assisting with both the following tasks and any other IT issues that arise: Must be willing to travel. Responsible to follow the principle of GMP to the best of their ability at all times. Responsible for support and execution of installation, configuration, maintenance, and support of local users computer, printer and software Monitors network and server performance. Identifies, troubleshoots, and resolves technical problems in order to maintain reliable user interface. Where necessary, refers problems to vendor and supplier support services. User support and issue management by phone, email, and Service Desk ticket system. Collaboration with senior technical staff and customers to perform PC, laptop, server and other assessment services. Perform physical labor on an as-needed basis to move and install PC's, printers, servers, and other technology and facility assets. Planning and execution of Windows OS and desktop application user training.
    $55k-83k yearly est. 5d ago
  • IT Support Specialist

    Stefanini 4.6company rating

    Information technology internship job in Boca Raton, FL

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description -Provide end user desktop / phone support to deterine and resolve end user support issues. -Will require reimaging/imaging of laptops, desktops and thin clients on-site. -Opening and closing tickets. -Matching PO's with deliveries and acceptance of deliveries. -Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member. -Managing your specific ticket queue. -Adding and troubleshooting hardware such as hard disks and memory. -Troubleshoot encryption and system configuration issues. -Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt Requirements: Qualifications Win XP Win7 Support helpdesk Microsoft Office Google Apps VPN / Remote Connectivity Mobile Device Support (Andriod, iOS, Blackberry devices) Relevant desk side experience MAC (OSX) support Telephone Support using remote tools. Ticket Management knowledge (Remedy). Ability to make sound decision on the fly, to meet the customers needed. Ability to manage multiple issues at one time. Ability to work well as part of a team. Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact. Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required
    $43k-70k yearly est. 60d+ ago
  • IT Procurement Specialist - Category Management

    AP Recruiters & Associates

    Information technology internship job in Juno Beach, FL

    Type: Contract (12 months) Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards. The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment. Key Responsibilities Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing Support category management initiatives through spend analysis, market research, and supplier consolidation Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities Maintain accurate procurement records, reporting, and audit documentation within enterprise systems Requirements Bachelors degree in Business, Supply Chain, Information Technology, or a related field 3+ years of experience in procurement or sourcing, preferably supporting IT categories Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar) Strong negotiation, analytical, and organizational skills Ability to manage multiple priorities and work cross-functionally in a fast-paced environment Clear written and verbal communication skills Benefits Competitive hourly rate of up to $31/hr 12-month contract with potential for extension Opportunity to work with industry-leading energy company Professional development and networking opportunities On-site position in modern Juno Beach facility
    $31 hourly 4d ago
  • IT Support Technician

    Wheelhouse It 3.6company rating

    Information technology internship job in Fort Lauderdale, FL

    Job Description At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support. Requirements: 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers Technical certifications or training equivalent to A+ and Network+ preferred Prior experience in an MSP or support environment highly desirable Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others Local candidates only Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding. Responsibilities: Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations Work directly with clients and internal staff of varying technical abilities Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments Participate in projects when needed Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply. If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team! Powered by JazzHR 02A3Wbt2u4
    $16-19 hourly 10d ago
  • IT Support Specialist

    Us Claims Capital LLC

    Information technology internship job in Boca Raton, FL

    Job Description US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.
    $34k-57k yearly est. 10d ago
  • IT Support Specialist

    Usclaims

    Information technology internship job in Boca Raton, FL

    US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.
    $34k-57k yearly est. Auto-Apply 10d ago

Learn more about information technology internship jobs

How much does an information technology internship earn in Palm Beach Gardens, FL?

The average information technology internship in Palm Beach Gardens, FL earns between $23,000 and $52,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.

Average information technology internship salary in Palm Beach Gardens, FL

$35,000

What are the biggest employers of Information Technology Interns in Palm Beach Gardens, FL?

The biggest employers of Information Technology Interns in Palm Beach Gardens, FL are:
  1. State Of Florida
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