Information technology internship jobs in Pensacola, FL - 132 jobs
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Junior Systems Administrator
Computer Field Tech Position-Pensacola FL
BC Tech Pro 4.2
Information technology internship job in Pensacola, FL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Desktop Support - On Site
CC Pace Systems, Inc. 4.3
Information technology internship job in Pensacola, FL
Job Description
Must be US Citizen.
Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines.
Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs.
Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification.
Ability to lift 50 pounds and move equipment.
Ability to crawl and work under office desks and furniture.
Ability to work after hours as needed.
Experience with:
Virtual Desktop Environments
Large scale hardware deployments
Microsoft 365 projects
IT Asset Management
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
$54k-77k yearly est. 13d ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Information technology internship job in Niceville, FL
Working Title: Internship Salary: To Be Determined by the Agency InformationTechnologyInternship State of Florida Opportunities are located throughout FloridaInternship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of InformationTechnology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-36k yearly est. 60d+ ago
Help Desk Specialist III
Global Business Solutions 3.8
Information technology internship job in Pensacola, FL
Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of informationtechnology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of informationtechnology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence.
Job Description
****Notice****
This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings.
Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified.
Please indicate, at the top of your resume, which level of experience you feel you are qualified.
Role and Responsibilities
The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer.
Primary Objectives of the Help Desk Specialist
Responds to and diagnoses problems through discussions with users;
Ensures a timely process through which problems are controlled and includes but is not limited to:
Problem recognition;
Research;
Isolation;
Resolution;
Follow-up.
Provides support to end users on a variety of issues;
Identifies, researches, and solves minor to complex technical problems;
Promptly responds to telephone calls, email and personnel requests for technical support;
Documents, tracks, and monitors the problem to ensure a timely resolution;
Provides second-tier support to end users for either PC, server, or mainframe applications or hardware;
Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem;
Simulates or recreates user problems to resolve operating difficulties;
Recommends systems modifications to reduce user problems.
Entry Level
The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision.
Journeyman
The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems.
Senior
The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others.
Qualifications
Qualifications and Education Requirements
Entry Level
Associate's Degree in an InformationTechnology related field with zero (0) to two (2) years of experience, or;
One (1) to three (3) years of experience without a degree;
Must possess one (1) or more of the following certifications:
CompTIA A+ CE;
CompTIA Network+ CE;
SSCP - Systems Security Certified Practitioner;
Ability to pass a Government background check
Journeyman
Associate's Degree in an InformationTechnology related field with three (3) to five (5) years of experience, or;
Five (5) to seven (7) years of experience without a degree;
Must possess one (1) or more of the following certifications:
GSEC - GIAC Security Essentials;
CompTIA Security+ CE;
SSCP - Systems Security Certified Practitioner;
Ability to pass a Government background check.
Senior
Bachelor's Degree in an InformationTechnology related field with seven (7) to ten (10) years of experience, or;
Ten (10) or more years of experience without a degree;
Must possess one (1) or more of the following IAT Level II certifications:
GSEC - GIAC Security Essentials;
CompTIA Security+ CE;
SSCP - Systems Security Certified Practitioner.
Must possess one (1) or more of the following IAM Level II certifications:
GSLC - GIAC Security Leadership Certification;
CAP - Certified Authorization Professional;
CISM - Certified Information Security Manager;
CISSP or Associate - Certified Information Systems Security Professional;
CASP - CompTIA Advanced Security Professional;
Ability to pass a Government background check.
.
Additional Information
GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce.
Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies.
GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator.
No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.
$35k-57k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Pensacola, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-44k yearly est. 21d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology internship job in Pensacola, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$33k-45k yearly est. 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology internship job in Pensacola, FL
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$49k-68k yearly est. 28d ago
Caregiver Needed: Support for an Adult Client - Pensacola, FL
Herewith Caregivers
Information technology internship job in Pensacola, FL
Pay Rate: TBD Date & Duration: December 3rd - 6-hour shift
We're seeking a reliable and compassionate caregiver or helper to assist a client in Pensacola, Florida (32507) for a one-day pre- and post-operative appointment.
Responsibilities:
Pick up the client and arrive 1 hour early at the clinic
Stay during the 1.5-hour procedure
Drive the client home safely after the procedure
Remain with the client for a few hours post-operation to ensure comfort and safety
If you're dependable, caring, and available on December 3rd, we'd love to connect with you for this short-term care opportunity.
Hiring info:
We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide:
✔️ Free background checks for all applicants
✔️ A professional helper profile to apply for jobs easily
✔️ Real-time job notifications for opportunities in your area
✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments
Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others.
Get started today and make a meaningful impact in your community!
Learn more about Herewith at *****************************
$42k-59k yearly est. Auto-Apply 60d+ ago
Bank Network Administrator & IT Support
The Warrington Bank 3.9
Information technology internship job in Pensacola, FL
Network Administrator and IT Support for a locally owned bank holding company with two separately chartered banks in the Pensacola area. The position's primary location is The Warrington Bank's 4410 W. Fairfield Drive branch in Pensacola.
Please note this is Not an entry level position. Direct and relevant work experience is required. This is a full time in-office position.
First priority of the position is end user support keeping front line staff productive. Application troubleshooting, network and connectivity troubleshooting, account lockouts, application installation, workstation replacements and setups, etc.
Second priority, which accounts for the majority of time and tasks, is to assist the Information Security Officer with server and infrastructure maintenance, firewall administration, development and maintenance of policies and procedures, vulnerability management and remediation, internal audit, and general oversight of the IT environment.
There is considerable room for growth and professional advancement in this position. Banking is a highly regulated, high tech, high security industry, with frequent systems implementations and migrations - there are always new skills and systems.
This position reports directly to senior management.
All duties require the applicant to be comfortable working in an environment that stresses dual control and secondary review at all levels.
Salaried with weekly pay. Mon-Thu 8:30AM-4:30PM, Fri to 5:00PM. Paid Federal holidays. Evening and weekend tasks are uncommon but occasionally necessary.
$44k-69k yearly est. 60d+ ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology internship job in Eglin Air Force Base, FL
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
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KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 34d ago
Computer User Support Specialist
Mantech International Corporation 4.5
Information technology internship job in Eglin Air Force Base, FL
General information Requisition # R65290 Posting Date 01/22/2026 Security Clearance Required TS/SCI Remote Type Onsite Time Type Full time Description & Requirements Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with MANTECH!
MANTECH seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at Eglin AFB.
The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract.
Responsibilities include, but are not limited to:
* Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality.
* Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email.
* Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3).
* Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues.
* Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications.
* Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations.
* Hardware/Software Installation: Provide installation and testing of hardware and software.
Minimum Qualifications:
* High School Diploma
* 2+ years direct/related experience
* Active / valid DoD 8570.01-M IAT-II certification
* Demonstrated experience as a full-service IT support team member in a Windows AD environment.
* Experience working within an IT support team, contributing to and collaborating on daily support activities.
* Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations.
Clearance Requirements:
* Current Top-Secret Clearance with SCI Eligibility
* Willingness to submit to a polygraph
Physical Requirements:
* The person in this position must be able to remain in a stationary position 50% of the time.
* Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations."
* Must be able to regularly lift up to 50 lbs
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.
$39k-57k yearly est. Auto-Apply 5d ago
Bilingual Tech Support Specialist - Spanish/English
Capgemini 4.5
Information technology internship job in Pensacola, FL
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at ****************** People matter, results count.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http\://*******************************************************************
Bilingual Tech Support Specialist - Spanish/English
May also apply directly by sending your resume to Paige Perillard at *****************************
Job Description
Primary Responsibilities include but are not limited to the following:
•Technical Support function - Should be flexible to work in different shifts. However, flexibility is preferred to work in a 24/7 environment if and when needed.
•Provide phone-based customer technical support for client devices (hardware and the accompanying software) and web-based software and desktop applications
•Provide installation assistance for customer desktop/web-based software, including database setup.
•Work with customer or their IT department to ensure readiness, installation support, and troubleshooting
•Develop training and tracking resources to streamline installation processes, workflow, triage and troubleshooting guides, and common FAQs.
•Logging and investigation of complaints, defects or other sources of customer dissatisfaction.
•Ability to be flexible in work schedules to meet/discuss with US based teams/counterparts project time zones.
Qualifications\:
•Prefer a bachelor's degree from an accredited university\: preferably in Computer Science, Management Information Systems or IT or equivalent degrees/certifications.
•Atleast 1-2 years (preferred) of combined experience with one or more of the following\: software support; hardware support; Installation and Implementation setup, Customer Experience, technical documentation; and/or instructions in a private, public, government or military environment.
•Basic understanding of Computer Networking concepts, protocols, technologies, and applications.
•Basic understanding of computer system\: User Account Control (UAC), Group Policy, Endpoint Security and Firewall, Remote desktop connection, Troubleshooting in Virtual Environment.
•Basic understanding or experience in Windows OS, Microsoft IIS, and SQL is preferred.
•Strong written and oral communication skills. English and Spanish Language is mandatory (Read, Write and Speak)
•Ability to effectively prioritize and make decisions
•Needs to be comfortable with dealing with software and pick up concepts quickly.
•Training, Installation support and scheduling experience will be a plus.
•Problem-solving skills needed. Experience of transitioning old to new systems, Implementation setup will be a plus.
•Should possess excellent communication skills, interpersonal skills, people/team management & strong leadership skills
Primary Skills
•Excellent Communication skills, Team Player, Interpersonal skills
•Customer service and technical troubleshooting skills.
•Providing Hardware and Software Support to Customers calling over the phone/email.
•Exceeding call quality and efficiency standards.
•Adherence to Process, Policy & Procedures
•Meeting and exceeding client SL
•Maximize customer satisfaction through effective solutions delivery
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
$58k-84k yearly est. Auto-Apply 60d+ ago
Internship - Information Technology
Okaloosa County Clerk of Courts
Information technology internship job in Crestview, FL
About Us
The Okaloosa County Clerk's Office IT Department drives innovation and security by delivering reliable technology solutions, protecting data integrity, and providing exceptional service. We enable the Clerk of Court and Comptroller, along with more than 100 employees, to perform critical functions in Circuit Court, Records, and Finance, ensuring efficient, secure, and transparent operations for our citizens and county agencies.
We are seeking motivated IT students who are eager to learn, shadow experienced IT staff, and gain meaningful educational experience in a real‑world technical environment. This part-time, unpaid internship is designed to help students build practical skills, observe day‑to‑day IT operations, and apply classroom knowledge in a professional setting.
What You'll Do
Assist with troubleshooting hardware, software and end-user issues
Help maintain and update computer systems and equipment
Participate in IT projects such as system upgrades, deployments, or documentation
Engage in routine maintenance tasks such as daily checks, updates and inventory
Collaborate with the IT team and users to improve processes and workflows
What We're Looking For
Currently pursuing a degree in IT, Computer Science, Cybersecurity, or related field.
Basic understanding of operating systems like Windows11and Windows server
Familiarity with networking and database concepts
Problem‑solving skills, teamwork abilities and eagerness to learn
Effective time management and ability to handle multiple tasks
Valid driver's license and reliable transportation to assigned work locations
What You'll Gain
Hands‑on experience with real IT systems and user engagement
Mentorship from experienced IT professionals
Exposure to enterprise tools and workflows
Opportunity to contribute to meaningful projects
Personal letter of recommendation upon successful completion of internship
ADA Compliance:
The Okaloosa County Clerk of Courts is an Equal Opportunity Employer. ADA requires the Clerk of the Court to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
Equal Opportunity Employer:
The Okaloosa County Clerk of Court provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Clerk's Office complies with applicable state and local laws governing nondiscrimination in employment in every location in which there are facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$28k-42k yearly est. 1d ago
Business Technology Specialist
Inspiroz
Information technology internship job in Destin, FL
Employment Type: Full-time
About the Role
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of technology strategy and support.
We are seeking a Business Technology Specialist to support one of our rapidly expanding commercial clients in the property management space. This role is exclusively assigned to this customer and plays a critical part in helping integrate newly acquired offices into a standardized, modernized technology environment. This position blends project coordination, technical engineering expertise, and end-user experience oversight. You will serve as the primary technical representative, working closely with our Technical Account Manager to design and execute a repeatable onboarding and integration plan for newly acquired sites across the country. The ideal candidate is technically strong, people-centric, highly organized, and energized by travel, change, and fast-paced environments.
Key Responsibilities
Integration & Project Coordination:
Lead technology integration for newly acquired locations (20-30+ annually).
Develop and refine a repeatable onboarding and infrastructure standards plan.
Coordinate implementation activities with internal onsite technician teams.
Technical Engineering & Support:
Provide Level 2+/3 technical expertise for integrations, migrations, and endpoint management.
Architect and validate cloud-based solutions within a fully Microsoft environment (Entra ID, Intune).
Ensure consistent device experience, security, and best practices across 50+ offices.
Strategy & Process Development:
Help shape the long-term technology roadmap aligned with the customer's rapid growth strategy.
Identify opportunities to streamline processes and maintain strong communication with stakeholders
Requirements
Level 2+/3 engineering skillset.
Strong experience with Microsoft cloud technologies, including Entra ID and Intune.
Experience with Meraki networking (switching, wireless, security appliances).
Background in project coordination or technical project implementation in a technical environment.
High emotional intelligence and a people-first communication approach.
Travel Requirement
Up to 50% nationwide travel, with multi-day onsite work at newly acquired offices.
Travel generally includes comfortable onsite accommodation.
Benefits
$70,000-$100,000+ salary depending one experience
Medical, vision, and dental insurance
$70k-100k yearly Auto-Apply 53d ago
Service Desk Specialist
System One 4.6
Information technology internship job in Pensacola, FL
Service Desk Specialist - Customer Service Call Center Hybrid Work Model Reporting to Pensacola, FL - 10 days a month in the office Shift: 10:00 am to 6:30 pm EST Tuesday through Saturday. Pay Rate: $27/hr. W2 Multiyear Contract Description:
System One IT is staffing a multi-year contract opening for a Service Desk / Call Center Specialist to support a fast-paced environment that operates 24/7 for a leading financial services customer. Service Desk is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary.
The vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request fulfillment. The mission is to extend superior member-centric service commitment to employees by addressing IT issues, striving for first-contact resolution whenever possible, timely escalation, and management of incidents and service requests to enable employees to serve members around the globe.
Seeking innovative individuals who can react to a fast-paced environment to leverage and stretch certain skill sets to help reach a common goal. Looking for someone who can pivot when needed, multitask, and work in various systems/applications to help promote customer satisfaction.
Responsibilities
+ Respond to inbound calls daily to provide technical support/troubleshooting
+ Provide support via web queues, outbound interactions, and emails
+ Leverage resources to resolve technical issues promptly
+ Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain, and report functions/activities
+ Escalate requests outside of your scope when necessary
+ Attend weekly staff/mentor meetings
+ Remain cognizant of adherence to help promote business unit success
+ Adhere to ETS practices, policies, and procedures
+ Perform other related duties as assigned or appropriate
Qualifications
+ Knowledge and understanding of the informationtechnology field
+ Basic skill troubleshooting and resolving technical problems
+ Exposure to enterprise systems and IT terminology
+ Exposure to solving routine or standard administrative, operational, or system problems and issues
+ Effective verbal and written communication skills
+ Ability to leverage finesse/soft skills when interacting with end users
+ Basic organizational, planning, and time management skills
+ Ability to handle multiple tasks simultaneously with a high degree of accuracy
+ Ability to work independently and in a team environment
+ Desired - 3+ years of Tier 1 support and capabilities or similar
+ Desired - Call Center or front-line customer support experience
+ Desired - Knowledge of client operations, policies, and procedures
+ Desired - Knowledge of ITIL (InformationTechnology Infrastructure Library)
+ Desired - Previous customer service in a fast-paced environment
+ Desired - Familiar with ticketing software (ServiceNow) would be a plus.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #851-Rockville-S1
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
$27 hourly 8d ago
Junior Systems Administrator
Foxhole Technology, Inc. 4.0
Information technology internship job in Pensacola, FL
Title: Jr. Systems Administrator
Clearance: Secret with Top Secret eligibility
Shift: Monday-Friday 3:00PM -11:30PM
Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world.
Foxhole Technology is seeking a Jr. Systems Administrator who is eager to grow their IT career by supporting enterprise systems within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance.
Job Description
Carry out routine system tasks such as user account setup, password resets, and access permissions
Monitor system functionality and help diagnose hardware and software-related issues
Support the rollout of updates, patches, and antivirus solutions in compliance with DoD cybersecurity directives (STIGs/IAVM)
Help maintain core services like Active Directory, DNS, and Group Policy under the guidance of senior administrators
Contribute to security compliance efforts through participation in RMF-based control implementation
Aid in updating system documentation, including configuration records and procedural guides
Assist in executing backup and restoration procedures to ensure system continuity
Provide operational support for cybersecurity tools such as HBSS, ACAS, and SIEM technologies
Respond to technical support requests and collaborate with the help desk team to resolve end-user issues
Minimum Requirements
Minimum Security Clearance: Active Secret clearance with Eligibility for TS.
Minimum of 1+ years of experience as a System Administrator
Must have a current DoD 8140/ (8570) IAT Level II approved certification (i.e. CompTIA Security+ CE)
At least 1 year of experience in IT support, help desk, or systems administration
Basic knowledge of managing operating systems, user permissions, and file structures
Familiarity with either Windows Server or Linux systems
Ability to follow structured processes, maintain clear documentation, and escalate issues when needed
Strong interest in learning and contributing to a mission-driven, security-focused team
More Information
Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.
Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.
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$51k-62k yearly est. Auto-Apply 7d ago
Desktop Support Specialist
KT Consulting 4.2
Information technology internship job in Pensacola, FL
Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status.
May answer simple technical or functional questions and perform minor troubleshooting regarding use and identification of personal computer hardware and software related to network communications.
Uses established detailed guidelines and assists higher-level technicians with on-site installations.
Provides support to users in helping them navigate/use software applications and troubleshoot/resolve problems. If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support.
Follows detailed administrative procedures and processes support requests accurately and in a timely manner.
Acquires and maintains knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance.
Attends training sessions as required (DoD, Service, MTF, and/or Corporate).
Participates in special projects/data calls as required, under close supervision that enhance the quality or efficiency of the Support service.
IT Hardware Specialist
Job Description:
Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status.
May answer simple technical or functional questions and perform minor troubleshooting regarding use and identification of personal computer hardware and software related to network communications.
Uses established detailed guidelines and assists higher-level technicians with on-site installations.
Provides support to users in helping them navigate/use software applications and troubleshoot/resolve problems. If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support.
Follows detailed administrative procedures and processes support requests accurately and in a timely manner.
Acquires and maintains knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance.
Attends training sessions as required (DoD, Service, MTF, and/or Corporate).
Participates in special projects/data calls as required, under close supervision that enhance the quality or efficiency of the Support service.
Education:
High school education or equivalent;
There is no experience substitution for a High School Diploma; however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable.
Desired Skills
:
Experience working in military healthcare environment
Good organizational skills
Effective communication skills (oral & written)
General understanding of how computers connect to networks / servers
Knowledge of basic computer concepts, and the Internet.
Knowledge of Windows XP, Microsoft Office, and Outlook-able perform basic tasks with these applications such as word processing, sending email, etc.
Working knowledge of basic hardware such as printers and scanners, media storage.
Training:
Virtual Classroom Training: CHCS Applications, AHLTA System Administration
Technical IA Training: A+ Certification
MTF Specific Training; HIPPA / Privacy Act Training
Skills & Requirements
Education:
High school education or equivalent;
There is no experience substitution for a High School Diploma; however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable.
Desired Skills
:
Experience working in military healthcare environment
Good organizational skills
Effective communication skills (oral & written)
General understanding of how computers connect to networks / servers
Knowledge of basic computer concepts, and the Internet.
Knowledge of Windows XP, Microsoft Office, and Outlook-able perform basic tasks with these applications such as word processing, sending email, etc.
Working knowledge of basic hardware such as printers and scanners, media storage.
Training:
Virtual Classroom Training: CHCS Applications, AHLTA System Administration
Technical IA Training: A+ Certification
MTF Specific Training; HIPPA / Privacy Act Training
$37k-49k yearly est. 60d+ ago
Desktop Support Representative
FIS Capital Markets 4.4
Information technology internship job in Jay, FL
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?
About the team:
The Desktop support team at FIS is responsible for supporting internal colleagues both in the office and virtual employees. Support consists of laptops and desktops built with a Windows 11 operating system and a number of MacBook's. There is also the need to support audio and video equipment is our collaboration rooms. Please make note that this position requires 5 days a week onsite in our Jacksonville location.
What you will be doing:
In this role you will provide day-to-day technical support for network infrastructure and desktop systems software and hardware to ensure proper operation of technology applications and equipment.
Responds to initial technical support inquiries, resolves routine issues and refers more complex inquiries to senior technicians. Checks out and approves operational quality of system equipment.
Ensures customer satisfaction by advising customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
May instruct customers in the operation and maintenance of the products/equipment as well as provide technical support services to customers including troubleshooting, problem resolution and diagnosing equipment interface problems during installations.
Provides desk-side assistance in resolving technology support issues.
Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
Other related duties assigned as needed.
What you bring:
High school diploma or GED
5+ years' experience with troubleshooting and responding to tickets
Knowledge and understanding of hardware/software programs for assigned products
Stays up-to-date with latest technology
Ability to communicate effectively verbally and in writing
Ability and flexibility to work extended hours when necessary to maintain client satisfaction
What we offer you:
The chance to work on some of the most challenging, relevant issues in financial services & technology
Great work spaces with dedicated and motivated colleagues
A work environment built on collaboration, flexibility and respect with varied and challenging work to help you grow your technical skillset
A fantastic range of benefits including private medical cover, dental cover and travel insurance
Added Bonus if you have:
Microsoft Office 365 skills
The ability to work effectively on a large team.
Great customer service skills to help provide a great customer ex
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
$39k-49k yearly est. Auto-Apply 4d ago
IT Tech I
Holley-Navarre Water System
Information technology internship job in Navarre, FL
Full-time Description
Qualifications
High school degree or equivalent; Associate's degree in computer science, information systems or related field preferred
CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state-required licensure/certification
Previous experience as a help desk technician, computer technician, or IT support
Ability to troubleshoot and resolve multiple issues
Ability to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Comfortable in a diverse and fast-paced environment
Goal-oriented, organized team player
Experience working with network and server management support
Up-to-date knowledge of new systems, information, software, and upgrades
Ability to physically stand, bend, squat, and lift equipment
Requirements
Duties And Responsibilities
Keep systems up-to-date through operating systems upgrades
Monitor networking equipment and servers
Assist with the design, implementation, and ongoing support of new software and features
Monitor web performance, network availability, and security
Oversee troubleshooting for system errors
Provide helpdesk support for network issues
Provide technical support either by phone, remote access or site visits as needed
Respond to IT issues; hardware maintenance, software, networking, etc.
Evaluate connectivity issues, equipment, and software
Modify configurations, utilities, software, etc.
Set up equipment for new users
Install, test, and monitor servers, firewalls, and new software
Perform data backups
Install and update network system improvements as needed
Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more
*This job is onsite only. Work schedule is Monday - Friday, 7 am - 4pm
Holley-Navarre Water Systems, INC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$32k-57k yearly est. 21d ago
IT Sys Arch Prin
Bae Systems 4.7
Information technology internship job in Fort Walton Beach, FL
BAE Systems is looking for a highly motivated Solutions Architect who is passionate about implementing solutions, problem solving, and collaboration. The role will focus on delivering innovative solutions within the applications space, with particular focus on enterprise standards, architecture frameworks, and solution design. As a Solutions Architect, you will be responsible for designing and implementing innovative solutions to drive business growth.
#LI-KK1
Create detailed designs and specifications for solutions, and work with cross-functional teams & senior technical leads to assist in execution.
Ensure architecture designs are aligned with the Enterprise strategy and policies;
Work directly on implementations in the technical delivery role to deliver project success;
Develop and author Enterprise architectural principles, patterns, and standards;
Implement, manage and maintain architecture communications and SharePoint site;
Assist in establishing future state applications architecture with a focus on AI and data strategy;
Assist in organizational standards related to Enterprise Architecture frameworks, including The Open Group Architecture Framework (TOGAF) and Unified Architecture Framework.
Minimum 5+ years of technical experience delivering enterprise solutions across multiple domains (application, data, and technology);
Experience in implementing Enterprise Architecture Frameworks including TOGAF and/or UAF;
Experience in cloud implementations (SAAS, PAAS, IAAS) using Amazon Web Services (AWS) or Azure.
Ability to engage with stakeholders including senior technical teams and end-users;
Proven ability to author Enterprise-grade documents & diagrams;
Diagramming & modeling expertise with tools such as Visio, SysML, Cameo/MagicDraw;
Familiarity with cybersecurity and compliance frameworks (CMMC, NIST, DoDI);
Familiarity with integration implementation technologies such as APIs, JSON, XML, messaging, and data exchange formats (e.g., XML, JSON);
Familiarity with Agile methodology methods and tools, including Jira and/or ServiceNow;
Ability to adapt to changing requirements, technologies, and stakeholder needs.
About BAE Systems, Inc.
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, informationtechnology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Benefits Information
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
Intern Benefits: Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.
Please note: Some benefits may be different for union employees that are governed by a collective bargaining agreement (CBA) or for positions covered by a wage law called the McNamara-O'Hara Service Contract Act (SCA).
$40k-60k yearly est. 60d+ ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Pensacola, FL?
The average information technology internship in Pensacola, FL earns between $24,000 and $50,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Pensacola, FL