Information Technology Specialist
Information technology internship job in Loves Park, IL
IT Specialist/IT Support
Success Criteria:
This would be for basic IT support, imaging and setting up computers, unboxing and setting up the equipment. We have many PCs to replace at this location before end of year, so this is the type of support we are looking for at this time.
Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs
Resolve Incidents, Service Requests, and other tasks within their deadlines.
Good relationship with business partners and co-workers.
Show strong performance and development in all planned objectives.
Key Tasks & Responsibilities:
Receive, register, and work on user requisitions by Phone, Email and other channels acting as second line support
Responsibility for administration of users, systems and user rights in accordance with company Standards.
Work and follow-up on Incidents, Service Requests, Problems and other tasks that may be assigned
Advise, guide and/or instruct users in the usage of products, systems and technology (software & hardware)
Ensure proper escalation and handover of cases from second line to the correct expert (third line).
Provide general local on-site and hands-on IT support, also assisting in the resolution of IT infrastructure incidents.
Identify errors and use root cause analysis to deliver high quality IT solutions, create high quality documentation of systems, processes, and error resolutions
Ensure compliance with security policies as described in Corporate Standards as related to PC clients, and other company IT systems and report any breaches to company Security
Required Competencies:
Exceptional Service and Customer mindset
Problem Solver / Good troubleshooting skills
Good communication skills
Ability to work in a global and ever-changing environment
Able to work independently but also a good team player
Self-driven and able to take ownership of tasks and see them through to completion
In-depth understanding of PC architecture and basic understanding of IT infrastructure concepts
Technical experience supporting users globally in second line support.
Technical experience supporting IT hardware and software including but not limited to Microsoft products and solutions such as Windows OS, Office and Outlook in a Microsoft Exchange environment, Teams, Cisco Unified Communications, Mobile Management solutions, network connectivity and infrastructure.
Education & Experience
2-year degree in IT related field (required)
OR
2-3 years of experience (required)
Bachelors degree in IT related field (preferred)
IT Onsite Technician
Information technology internship job in Dixon, IL
Role:
Job responsibilities:
Asset Management, Maintenance and Infrastructure Support:
End User Assets Management
Local Hardware Management
IMAC Coordination
Device Inventory Management
Project Work/Involvement
Info TV Players
Meeting Rooms
Local Coordination of Network Assets
Console Provision for Support/Upgrades
Local Coordination of Network Assets
Console Provision for Support/Upgrades
Incident Management:
Incident Detection and Response
Incident Diagnosis and Resolution
Incident Reporting
End-User Support and Walk-In IT (PC Clinics)
Hands and Feet Support
Global Projects
Hands & Feet support for Network, Infrastructure & Application:
Local Hands & Feet support
Vendor & OEM Hosting
Application Support
Requirements:
Typically 2-3 years of experience
Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals
Working technical knowledge of standard systems and business software
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Ability to apply intermediate level of subject matter knowledge
Ability to provide disposal services
Able to independently problem solve
Able to provide feedback on new technical processes to help drive efficiency
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Life insurance
Onboarding program
Sick leave payments
Unlimited employment contract
Vision Insurance
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Technical Support Specialist (Hay Tool Products)
Information technology internship job in Brodhead, WI
The Technical Support Specialist serves as the subject matter expert for assigned product line(s) and supports Kuhn North America (KNA) personnel and dealers in supporting service issues for products marketed by KNA.
EXPECTATIONS
Resolve dealer service needs with required urgency
Working knowledge of machines distributed by Kuhn North America
Serve as the technical expert on assigned product line(s)
Present a helpful and favorable image of the Company
Treat people fairly
Confidentiality of Company information
Continuously improve systems
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the technical expert for service issues for the assigned KNA product line(s).
Assist as a back-up in resolving dealer complaints or concerns for other products distributed by KNA.
Diagnose, qualify and quantify service and performance issues for assigned product line(s).
Review and process all warranty claims for assigned product line(s).
Maintain warranty records (complaints, service calls and claims) and distribute related reports to applicable departments.
Collaborate with Product Management, Engineering, and Operations departments and other assigned factory contacts to develop solutions and implement action plans to solve service issues.
Communicate machine corrections and issues to KNA personnel and the KNA dealer network through Service Bulletins and/or Technical Improvement Programs.
Develop and conduct training presentations aimed at educating KNA employees and dealer personnel on the proper set-up, maintenance and service of current and newly introduced products.
Assist in the development of service instructions for assigned product line(s).
Participate in NPI (New Product Implementation) projects by sharing product issues, concerns, and trends for the assigned product line(s).
Partner with Parts Department personnel to develop and maintain the recommended parts stocking lists.
Review Operator Manuals for product service content and recommend additions or modifications.
Provide input into the feasibility of Special Sales Requests (SSRs) to ensure product can properly be supported in the field.
Maintain knowledge of the service and maintenance requirements and field issues of competitor's products for the assigned product line.
Maintain work area in a clean and orderly fashion and conform to all quality and safety procedures.
Other duties may be assigned
Education and/or Experience - An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, hydraulics, welding, and torch cutting. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is also required.
Adult Residential Support Professional - Full Time 2nd Shift
Information technology internship job in East Troy, WI
Lutheran Social Services of Wisconsin and Upper Michigan is currently seeking an Adult Residential Support Professional to join our team at Aspen Center! Aspen Center is one of our residential treatment facilities that is housed in Waukesha County that offers affordable and comprehensive addictions treatment for men. Our mission is to provide men with the skillsets and resources to successfully navigate recovery and achieve long-term sobriety.
Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a full time, benefit eligible 2nd Shift Opportunity working from 2pm-10pm Thursdays-Mondays.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed.
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
On-Site IT Support Desk Specialist
Information technology internship job in Rockford, IL
The Outsourced Support Desk Specialist is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction.
ESSENTIAL FUNCTIONS:
Provide technical support and remote help desk services to Marco client, escalating when necessary.
Review current systems and make technical/process recommendations for improving efficiency.
Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance, and reliability of client's network.
Maintain client documentation.
Support multiple end user requests and third-party business applications.
Effectively communicate with technical and non-technical end users.
Meet established metrics and benchmarks and comply with procedures and expectations.
Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards.
Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.
Attend required company and departmental meetings.
QUALIFICATIONS:
An associate degree and two years of relevant experience; or equivalent combination of education and experience.
Current high level industry recognized certifications to include any of the following: MCSA (Microsoft Certified Solutions Associate), CMNA, CCENT (Cisco Certified Entry Networking Technician), CCA (Citrix Certified Administrator), VCA, EMC-SA, BAIS, A+, N+ or Security+ preferred.
Valid Driver's License, proof of personal insurance, and acceptable driving record, all to be maintained.
REQUIRED SKILLS:
Solid understanding of the administration of network operating systems, applications, and services found in a client environment.
Proficiency with business collaboration tools such as MS Office applications.
Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - See that tasks are completed from start to finish. Demonstrate thoroughness and commitment.
Initiative - Must possess the ability to be a self-starter and take initiative. Work to identify and resolve problems in a timely manner, however if you can't resolve it yourself, use resources to find someone who can.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Teamwork - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management - Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
Work Location & Travel Requirements: This role is based fully on-site at a customer location in Rockford, IL, five days per week. The position may also involve occasional travel to nearby customer sites within approximately 90 minutes of Rockford.
Pay Range: $23.02 - $35.69 hourly
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
On-Site IT Support Desk Specialist
Information technology internship job in Rockford, IL
The Outsourced Support Desk Specialist is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction.
ESSENTIAL FUNCTIONS:
Provide technical support and remote help desk services to Marco client, escalating when necessary.
Review current systems and make technical/process recommendations for improving efficiency.
Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance, and reliability of client's network.
Maintain client documentation.
Support multiple end user requests and third-party business applications.
Effectively communicate with technical and non-technical end users.
Meet established metrics and benchmarks and comply with procedures and expectations.
Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards.
Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.
Attend required company and departmental meetings.
QUALIFICATIONS:
An associate degree and two years of relevant experience; or equivalent combination of education and experience.
Current high level industry recognized certifications to include any of the following: MCSA (Microsoft Certified Solutions Associate), CMNA, CCENT (Cisco Certified Entry Networking Technician), CCA (Citrix Certified Administrator), VCA, EMC-SA, BAIS, A+, N+ or Security+ preferred.
Valid Driver's License, proof of personal insurance, and acceptable driving record, all to be maintained.
REQUIRED SKILLS:
Solid understanding of the administration of network operating systems, applications, and services found in a client environment.
Proficiency with business collaboration tools such as MS Office applications.
Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - See that tasks are completed from start to finish. Demonstrate thoroughness and commitment.
Initiative - Must possess the ability to be a self-starter and take initiative. Work to identify and resolve problems in a timely manner, however if you can't resolve it yourself, use resources to find someone who can.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Teamwork - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management - Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
Work Location & Travel Requirements: This role is based fully on-site at a customer location in Rockford, IL, five days per week. The position may also involve occasional travel to nearby customer sites within approximately 90 minutes of Rockford.
Pay Range: $23.02 - $35.69 hourly
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
Information Technology (IT) Internship (Summer 2026)
Information technology internship job in Sterling, IL
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an Information Technology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.
IT Internship - Application Development
Information technology internship job in Sterling, IL
Department: Information Technology
Reports To: IT Manager
Pay Range: $17 - $19
You're a creative, a tech-wiz, and detail oriented. You think logically but also dream up ideas outside of the box. You are curious, a problem-solver, enjoy tinkering with technology, and provide excellent customer service. If this sounds like you, Dot Foods wants you on our team.
As an IT Intern for software development, you will train, learn, and work with the IT department to gain understanding of workflows, processes, and how IT interacts with other parts of the business. You'll complete a minimum of one assigned project for review and possible implementation, in addition to gaining valuable professional work experience, knowledge, and skills.
WHAT YOU'LL DO
Job-shadow within the IT department to deliver solutions and improve functionality
Lead and own assigned project(s) within application development
Participate in a team project with other interns
Participate in activities related to Agile software development methodologies
Problem-solve through research, collecting data, and analyzing to determine best processes and methods
Review, update, and track a variety of reports
Present project information at the culmination of the internship to communicate research, findings, analysis, and any recommendations
Apply lean thinking to identify and eliminate waste in all areas of the position
WORK STATEMENT
Dot Foods is not currently hiring individuals for this position who now or in the future require
YOU MUST HAVE
Good standing as full-time student actively pursuing a Bachelor's degree at an accredited college/university
Minimum cumulative G.P.A. of 3.0 on a 4.0 scale
Ability to manage multiple projects and priorities
Proficiency in Microsoft Office programs
Creative & innovative thinking
YOU MAY ALSO HAVE
Degree work towards a Bachelor's degree in Computer Science, MIS, or a related field
Professional verbal, written, and interpersonal communication skills
Programming and database experience or aptitude
Exposure to one or more: Microsoft C#, .Net, SQL
ROLE SPECIFICS
Work a minimum of 350 hours during internship tenure
Attend Dot specific business and personal development intern training events
Potential for minimal overnight travel; ability to travel without restriction by all modes of transportation
WHO WE ARE
Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.
WHAT DOT CAN OFFER YOU
As a family-owned and-operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:
Competitive Hourly Pay
Extensive benefits including medical, dental, 401k, and profit-sharing
Significant advancement opportunities
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules, and policies regarding safety.
EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
IT Developer Internship
Information technology internship job in Monroe, WI
The Developer Internship will begin in January and end in June or August of 2026. What You'll Do & Learn As an IT Developer, you will be part of an agile team and will assist with research and fact-finding to develop and modify a data processing system. You will support the Systems and Programming team with writing and maintaining simpler application programs, generally coding from documented specifications. DevOps, Security and the cloud are an important part of what we do. Also, you will work on limited systems analysis work. In addition, you will be responsible for:
• Maintaining existing programs and processes
• Designing, coding, and testing new programs and processes
• Installing and maintaining both custom and purchased applications
• Developing, maintaining and supporting policies and procedures which are intended to protect designed computer programs, data bases and data files from unauthorized or accidental duplication, modification or destruction.
IT Asset Processing Technician
Information technology internship job in South Beloit, IL
Job DescriptionBenefits:
401(k) matching
Employee discounts
Paid time off
We're looking for a meticulous and organized IT Asset Processing Technician to manage the full lifecycle of incoming electronic assets. This role is critical for ensuring our inventory is accurately cataloged, securely sanitized, tested for functionality, and prepared for redeployment or resale. The ideal candidate will have strong attention to detail, a foundational understanding of computer hardware and software, and proficiency with data entry systems.
Key Responsibilities
Receiving and Sorting:
Receive, unpack, and log incoming shipments of various electronic devices, including computers, laptops, mobile devices, and peripherals.
Sort and stage assets based on established criteria (e.g., asset type, model, condition, or customer).
Inventory Management & Data Entry:
Accurately categorize each electronic asset (e.g., Desktop, Laptop, Tablet, Cell Phone) based on make, model, and specifications.
Perform timely and accurate data entry of all asset information, including serial numbers and specifications, into the company's Enterprise Resource Planning (ERP) system.
Data Security and Sanitization:
Execute secure data sanitization and wiping procedures to ensure all previous user data is irretrievably erased.
Verify the completion and success of all data wiping processes and document the results for compliance.
Testing and Refurbishment:
Perform functional hardware testing on assets (e.g., power-on self-test, hard drive/SSD health checks, memory testing) to determine operational status.
Troubleshoot and identify non-functioning components.
Reimage or install standard operating systems and software images on devices to prepare them for deployment.
Cleaning and Quality Control:
Thoroughly clean and cosmetically refurbish assets to an acceptable standard.
Perform final quality checks to ensure the asset is fully functional, properly sanitized, and accurately logged before being moved to finished goods inventory.
Qualifications
Required
High school diploma or equivalent.
Proven experience in a warehouse, IT services, or asset management environment.
Basic knowledge of PC hardware components (CPU, RAM, HDD/SSD, etc.) and operating systems (Windows, mac OS).
Experience with or ability to quickly learn ERP or inventory management systems.
Strong commitment to data security and confidentiality protocols.
Preferred
Prior experience with data wiping software and/or hard drive diagnostic tools.
Familiarity with proper handling and disposal of e-waste.
Skills and Abilities
Exceptional attention to detail and organizational skills.
Ability to work independently and manage time effectively to process high volumes of assets.
Proficiency in using standard office software (e.g., Microsoft Excel).
Ability to lift and move equipment up to 40 lbs.
Excellent written and verbal communication skills.
Technology Support Specialist - Monroe, Wisconsin
Information technology internship job in Monroe, WI
Job Summary - Technology Support Specialist - Education, is a critical member of the school district's IT department, responsible for providing exceptional technical support to students, teachers, and staff. This position plays a crucial role in ensuring the smooth operation of technology systems and devices used within the school district, including computers, tablets, printers, networking equipment, and software applications. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for helping others with technology-related needs.
Key Responsibilities:
Help Desk Support: Respond promptly to technology-related inquiries and issues from students, teachers, and staff via ticketing systems, email, or in person. Provide timely resolutions and escalate complex problems to the appropriate technical teams when necessary.
Device Management: Set up, configure, and maintain computers, laptops, tablets, and other technology devices used by students and staff. Install and update software applications as needed.
Network and Connectivity: Assist in troubleshooting network connectivity issues, including Wi-Fi access problems and network printing. Collaborate with the engineering team to ensure stable and secure network operations.
User Account Management: Help manage user accounts for students, teachers, and staff on various systems, such as the school's learning management system and email platform.
Hardware Maintenance: Perform routine maintenance, diagnostics, and repairs on computer hardware and peripherals. Coordinate with external vendors for warranty repairs when required.
Classroom Technology Support: Provide support for audio-visual equipment, interactive displays, projectors, and other classroom technology tools. Ensure they are functioning correctly and troubleshoot any related issues.
Documentation: Maintain accurate records of support requests, resolutions, and equipment inventory. Update the knowledge base and create user-friendly guides for common technical issues.
Security Awareness: Assist in enforcing security protocols, including data protection, password management, and antivirus software deployment.
Collaboration: Work closely with other members of the IT team to escalate and resolve complex technical problems and contribute to larger IT projects.
Qualifications and Skills:
High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a preferred.
Proven experience in providing technical support to end-users, preferably in an educational setting.
Strong knowledge of operating systems (Windows, mac OS, ChromeOS), software applications, and educational technology tools.
Familiarity with networking concepts, including IP addressing, DNS, and DHCP.
Excellent problem-solving skills and the ability to think analytically.
Effective verbal and written communication skills, with the ability to convey technical information in a user-friendly manner.
Customer-oriented approach and a commitment to delivering exceptional service.
Ability to work independently and as part of a team in a fast-paced environment.
Basic understanding of IT security best practices.
A passion for technology and a willingness to stay up-to-date with the latest trends and developments in the field.
Working Conditions:
Technology Support Specialist - Education, will primarily work within school district facilities, providing support to students, teachers, and staff. The role may involve the lifting and moving of technology equipment up to 50-75lbs. Additional physical demands include sitting, standing, working from a ladder or lift, carrying, pushing, and/or some pulling, stooping, kneeling, crouching, and/or crawling; significant finger dexterity. Occasional travel between school sites within the district may be required. TC Networks reserves the right to modify, reassign, or adjust job duties and responsibilities at any time, as business needs require.
Joining our Managed Services team as a Technology Support Specialist presents an exciting opportunity to significantly impact the educational experience of students and educators through the effective use of technology. If you are passionate about technology and helping others, we encourage you to apply and become a valued member of our dedicated team.
Location: This position will be located at a school district(s) in Monroe, Wisconsin and possibly surrounding area.
Every effort has been made to make this as complete as possible; however, in no way is stated that these are the only duties you are required to perform. Other related duties necessary to meet the needs of the organization may be assigned to you. Please note that employment is contingent upon the successful completion of a background check and Motor Vehicle Records check. This process may include, but is not limited to, verification of employment history, education, criminal background, motor vehicle, credit and any other relevant checks necessary to ensure the suitability of candidates for the position.
We offer competitive compensation packages including benefits such as medical, dental, vision, critical illness, accident, retirement, and flexible paid time off and holidays. Join our team of skilled professionals and contribute to our success.
This position promotes equal employment opportunity regardless of race, sex, gender, age, national origin, religion, disability, or any other legally protected class.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in the Technology Support Specialist position at TC Networks, Inc. This job description is intended to be as complete as possible; however, additional duties may be assigned as needed.
Fermilab Computational Science Internship - Summer 2026
Information technology internship job in Batavia, IL
Graduate internship program for students majoring in computer science and related fields who are interested in working at a national science research laboratory. While providing the opportunity to gain understanding of and experience with Fermilab's computing for high energy physics, interns assist with laboratory research and development efforts to explore and enable the use of state-of-the-art tools and technology for the benefit of the science community.
Eligibility
Enrollment in a U.S. college or university graduate program in computer science or related field
3.0 grade point average or above on a 4.0 scale
Eligible to work in the United States
Application Procedure
Before applying have all requirements ready. Once submitted, access to the application will no longer be available to upload any missing requirements.
Online application - Application Walkthrough Video Guide
Resume
Unofficial transcript
Internship Details
Program Dates: May 18, 2026 - August 7, 2026
Application Dates: November 3, 2025 - January 17, 2026
Offer Date: February 21, 2026
Acceptance Date: February 27, 2026
Salary: Depending on academic year
Master (year 1) - $1,000 per 40-hour workweek
Master (year 2) - $1,050 per 40-hour workweek
PhD - $1,100 per 40-hour workweek
Airfare/Housing/Transportation: Airfare, Housing and Transportation paid by the program if permanent address is more than 50 miles from host laboratory.
Location: Onsite work schedule
Deliverables
Oral presentation
Poster presentation
Questions? Email ********************
Why Fermilab:
Fermilab is America's premier laboratory for particle physics and accelerator research, funded by the U.S. Department of Energy. We support discovery science experiments in Illinois and locations around the world, including deep underground mines in South Dakota and Canada, mountaintops in Arizona and Chile, CERN in Europe and the South Pole.
Drug-Free Workplace & Pre-Employment Screening
Fermilab is dedicated to fostering a safe, productive, and drug-free work environment. As part of the hiring process, candidates must successfully complete a background check and drug screening for candidates 18 and over. Employment is contingent upon the successful completion of these screenings.
Equal Opportunity Statement
Fermilab is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
REAL-ID Requirement for access to Fermilab Campus
Fermilab requires all members of the public to produce a REAL-ID, or equivalent, to access the Fermilab Campus for interviews or career events. A list of acceptable forms of ID can be found here: ******************************************************************************* If a candidate is selected for an interview but does not possess any of the equivalent documents, we may schedule a virtual interview.
What To Expect Next:
We'll be in touch! If your qualifications are in alignment with the position requirements, one of our recruiters will be reaching out to schedule a phone interview to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, X, Instagram, LinkedIn, or our About Us page.
External Field
Auto-ApplyIT Specialist
Information technology internship job in South Barrington, IL
Job Description
IT Specialist - Food Manufacturing
Schaumburg / South Barrington Area (Western Chicago Suburbs)
About the Opportunity:
A well-established food manufacturing company in the western suburbs of Chicago is seeking an experienced IT Specialist to maintain and enhance its technology infrastructure. This role supports manufacturing operations, R&D teams, and corporate functions, playing a key part in operational success.
Key Responsibilities:
Provide support and maintenance for hardware, software, and network systems
Partner with production and R&D on automation and operational technology needs
Manage cybersecurity policies and data protection
Support enterprise systems including ERP and production management software
Identify opportunities to leverage technology for process improvements
Ideal Candidate:
Experience in IT support within manufacturing or industrial settings preferred
Strong knowledge of network infrastructure, cybersecurity, and enterprise applications
Familiarity with automation or manufacturing technology is a plus
Excellent problem-solving, communication, and teamwork abilities
Relevant IT degree or equivalent experience
Compensation and Benefits:
Competitive salary range: $75,000 to $95,000 annually, based on experience
Comprehensive benefits package including health, retirement, paid time off, and professional development
Equal Opportunity and Privacy Notice:
Search Made Easy is an equal opportunity recruitment firm committed to non-discrimination in all hiring practices. We adhere strictly to all applicable data protection laws, including Illinois state requirements and federal regulations. For comprehensive details on our privacy practices, please visit our Privacy Policy. By submitting your application, you consent to the processing of your personal data in accordance with these policies. Only qualified candidates will be contacted. Applying does not establish an employer-employee relationship between you and Search Made Easy or its clients. If you require accommodations during the recruitment process, please notify us at *************** at the time of application. All candidate information is handled lawfully, securely, and solely for legitimate business needs related to recruitment.
Information Technology
Information technology internship job in Hoffman Estates, IL
Job DescriptionDescription:
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
Requirements:
IT Technician
Information technology internship job in McHenry, IL
This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
â—Ź Network Administration (Maintain, Troubleshoot, Repair)
â—Ź Maintaining & repairing 50-200 computers & 50+ servers
â—Ź Troubleshooting of software/hardware issues
â—Ź Reload and repair PC as needed.
â—Ź Maintain On and Offsite backups.
â—Ź Server Administration knowledge
â—Ź Phone System knowledge
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IT Technician
Information technology internship job in Rockford, IL
IT Technician We have an immediate need for an experienced IT Technician to join our client's team. With more than 30 locations across the US, this thriving business is looking for a full-time skilled IT Technician with 2+ years' experience and a passion for customer service. This is a Furst-to-Hire position. Pay: $19.50 to $22/hour DOEHours: 7:30am to 4pmBenefits: FurstStaffing BenefitsUpon completion of a 90-day period on the client's payroll, you will be eligible for these benefits: Health, Dental, STD, LTD, Life Insurance, Employee Discount, Paid Time Off (Sick and Holiday), Referral program, 401(k) with matching program, EAP IT Technician Responsibilities:
Provide exceptional customer service to the organization
Provide support with hardware & software issues
Troubleshoot and resolve network connectivity problems
Assist with installation, configuration, and maintenance of IT equipment
Perform system updates, patches, and backups
Maintain accurate records of all help desk interactions, including issues, resolutions, and user details
Document technical procedures and solutions
IT Technician Requirements:
Minimum of 2 years of experience in an IT support role with a strong technical background
Excellent problem-solving skills
Proficiency with Windows client and server operating systems
Experience with network troubleshooting and support
Familiarity with Active Directory and Office 365
Dedicated and dependable with the ability to build strong relationships with employees
Positive attitude with the ability to work both independently and as a valued team member
Excellent organizational, time management and multitasking skills
Effective communication skills, both written and verbal
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a plus
Possess a valid driver's license and ability to rent a car, when needed
Ability to lift 50 lbs. on occasion
Ability to travel across states to various branch locations
High school diploma or GED
Apply here, or for more information contact Courtney at 815-229-7810.
#FPTECH
IT Specialist
Information technology internship job in Rockford, IL
Job Details Rockford IL Headquarters - Rockford, IL Full Time $23.00 - $30.00 Hourly Day
Be the go-to resource for employees' tech needs as an IT Specialist, where you'll deliver responsive support, troubleshoot devices, and ensure a seamless end-user experience. Join our IT Service Desk team and play a key role in keeping daily operations running smoothly!
The IT Specialist is the first point of contact for employees requiring IT support. This role is responsible for delivering excellent customer service, addressing day-to-day technical requests, and ensuring a positive end-user experience. The IT Specialist configures and troubleshoots PCs, laptops, mobile devices, and peripherals, while maintaining responsiveness to user needs.
This position plays a key role in the IT Service Desk by managing incoming requests, resolving common hardware and software issues, and escalating complex incidents to senior team members when necessary. The IT Specialist helps ensure smooth IT operations by keeping accurate documentation of issues and contributing to team knowledge sharing.
For nearly 40 years, Savant Wealth Management has served as a trusted advisor to established individuals, families, and businesses seeking clarity and confidence in their financial lives. We are a fee-only, independent, fiduciary wealth management firm providing comprehensive guidance on investments, financial planning, tax and business consulting, estate planning, trust services, and family office support. At the heart of our firm is a culture of lifelong learning-one that values curiosity, continuous improvement, and helps our clients build their ideal futures. If you want to be part of a culture that is defined by strong values - Savant is right for you.
The IT Specialist can expect to focus in the following areas:
End-User Support & Customer Service
Serve as the primary point of contact for IT requests via help desk, phone, email, and in-person support.
Deliver professional, courteous, and timely assistance to end users.
Diagnose and resolve common hardware, software, and network-related issues.
Escalate unresolved or complex issues to Specialist II or Lead, ensuring proper follow-up.
Provide basic training and guidance to end users on systems and applications.
Hardware & Software Support
Configure, install, and set up PCs, laptops, and peripheral equipment.
Provide technical support for desktops, laptops, and mobile devices.
Assist with deploying and recycling hardware.
Support setup and maintenance of AV equipment and conference rooms.
Perform user account changes and system updates in Active Directory, Azure, and other applications as directed.
Documentation & Tracking
Document, track, and monitor support requests in the ITSM system (e.g., FreshService).
Maintain accurate records of incidents and resolutions for knowledge sharing.
Assist in maintaining inventory records for IT hardware and peripherals.
Contribute updates to knowledge base articles and team documentation.
Collaboration
Work closely with Specialist II, Lead, and other IT team members to ensure consistent service delivery.
Participate in team meetings and training to improve skills and align with IT initiatives.
Support IT projects as needed, primarily in execution (device deployment, basic configurations, user setup).
A couple things to note about our IT Specialist position:
This is a full-time in-person position working Monday - Friday 8:00am - 5:00pm.
The role is based out of our office in Rockford, IL.
The IT Specialist position typically requires the following qualifications:
- Associate degree in Information Technology, Computer Science, or related field, or equivalent experience, or equivalent experience supporting users.
- Relevant certifications preferred (Microsoft, Network+).
- 1-2 years of help desk experience, or equivalent experience.
- Strong customer service background with proven ability to assist non-technical users.
- Experience supporting Windows desktops/laptops and common applications (Microsoft 365, Zoom, etc.).
Why Join Us?
Our Vision: Transform personal and financial dreams into goals and goals into reality.
Our Mission: To build one million ideal futures for our clients, our team, and the communities we serve.
We are a team with distinct backgrounds and diverse views.
We believe in collaboration, innovation, excellence, doing what's right, and helping our team to provide world class service.
Our culture is described through our corporate values of excellence, integrity, lifelong learning, respect, growth, and servant leadership. We are dedicated to living these values through our daily interactions with each other, our clients, and our communities.
The Perks:
At Savant, we are committed to supporting our employees as well as investing in their well-being and growth. We take a market-based approach to compensation. The expected base salary range for this role nationally is $23 - $30. However, final base pay will be carefully determined based on several factors, including responsibilities, skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits.
In addition to compensation. We also offer a benefits package designed to enhance both your personal and professional life. Below is an overview of our offering and the specific benefits available for this role can be discussed in detail during the hiring process.
Benefit Eligibility on Day One: Enjoy immediate access to a robust benefits package starting on your first day of employment.
Choice of Medical Plans: Select from two medical plans tailored to fit your needs.
Health & Wellness Accounts: Opt for a Health Savings Account (HSA) or Flexible Spending Account (FSA) to manage your healthcare expenses.
Flexible Dental Coverage: Choose between two dental plan options for optimal oral health.
Vision Insurance: Keep your eyes healthy with our vision insurance plan.
Company-Paid Life & AD&D Insurance: Feel secure with fully covered basic life insurance and accidental death & dismemberment benefits.
Company-Paid Disability Coverage: Rest easy knowing you're covered with both short-term and long-term disability plans.
401(k) with Company Match: Invest in your future with both Roth and Traditional 401(k) plans, featuring a per pay period company match.
Generous Paid Time Off: Benefit from PTO that increases with your years of service, at least 11 paid holidays each year, a paid day each year for your Savantiversary, and enjoy shorter work weeks with our Summer Hours.
Additional Leave and Time Off Benefits: Personal leave, parental leave, professional development paid time, and bereavement pay are just a few examples of how you will be supported with time off and other benefits during life's most critical moments.
Dress Code: Enjoy a “Dress for Your Day” approach to your style. We offer wardrobe flexibility based on office culture, client expectations, and your daily schedule.
Employee Recognition: Enjoy monetary awards through our recognition program.
Team Incentive Plans: Participate in our team incentive plan for additional earning opportunities.
Employee Assistance Program: Access support through our Employee Assistance Program whenever you need it.
Exclusive Discounts: Take advantage of various discount programs for additional savings.
Wellness Reimbursements: Get reimbursed for gym memberships and other wellness programs to stay fit and healthy.
Additional Perks: Get reimbursed for your warehouse club memberships and receive an allowance for Savant Swag.
Take your career to new heights, apply today!
All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the incumbent in this position. Any combination of equivalent education and work experience will be considered.
Savant Capital LLC, is an Equal Opportunity Employer.
IT Bench Technician
Information technology internship job in Woodstock, IL
What this role will entail:
Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
Accountabilities:
Handling a massive variety of client support requests from a diverse client base
Hardware deployment to clients
PC Imaging
Determine the best solution based on the issue and details provided by customers
Travel on-site to clients organization
Follow-up and update customer status and information
Identify and suggest possible improvements on procedures
Walk the customer through the problem-solving process
Indicators that this will be the role for you:
Proven experience as a IT Bench Technician or other customer support role
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Passionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
CompTIA A+ and Net+ certifications are a plus!
1 year MSP experience REQUIRED
Experience working with network equipment
Experience working at an NOC is a plus!
More about us:
At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions.
Our core values are not posters on the wall. They are who we are.
Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident.
If these values describe how you show up in your work and with your clients, you will fit right in here.
Our all-inclusive total compensation and benefits package for this role includes:
Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year.
Ascension plan if applicable
We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year
We match 5% of your contributions to Guideline 401k - value of 5% of salary.
Open Door PTO policy
Company provided gear (notebook + iPhone) as well as company clothing.
Our hiring process:
Submit your application
If we like what we see, we will reach out to schedule a video interview
For a more in depth look at our jobs/benefits/hiring timeline check out ***************************
IT Support Technician
Information technology internship job in Saint Charles, IL
Job Description
We're looking for an entry-level tech-savvy, customer-focused IT Support Technician to provide hands-on support across the organization. This role includes troubleshooting hardware/software issues, managing devices, supporting Microsoft 365 tools, and maintaining user accounts and access.
If you are highly responsive, internal customer focused, solution-oriented and technical, we want to hear from you!
Key Responsibilities:
Provide first-level technical support via tickets, phone, and in-person.
Purchase, track, set up and maintain laptops, phones, printers, and other devices.
Support Microsoft 365 apps (Outlook, Teams, Excel, etc.).
Manage user accounts and access permissions.
Document issues and contribute to internal knowledge resources.
Coordinate with vendors and escalate complex issues as needed.
Qualifications:
Associate's Degree in Information Technology, Computer Science, or a related field-or equivalent work experience (A+ Certified)
1-2 years of experience in an IT support role, preferably in a business environment.
Proficient in Windows OS, Active Directory, Microsoft 365, and basic networking concepts.
Strong troubleshooting skills and a customer service mindset.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and work independently or as part of a team.
Ability to effectively partner with employees, management, department and cross-functional teams to meet performance objectives and to support mission and vision of the Company.
Mac OS experience advantageous and support experience of Android (Samsung), iOS (iPhone, iPad) beneficial.
Physical Requirements:
Ability to bend and lift up to at least 50 lbs.
While performing the duties of this job, the person is typically required to sit for extended periods of time.
The person will be required to utilize their hands for keyboard or equipment operations.
A modest amount of travel may be required between local IL offices (St. Charles, Roselle, Schaumburg), to support this a reliable means of personal transportation is required.
Hours: Monday - Friday, 8am - 5pm, hybrid role w/ minimum 3 days in office
(onsite to start during training period)
Location: St Charles, IL
Candidates should be located in reasonable proximity to St. Charles, IL. Relocation assistance will not be provided.
This position offers an hourly rate of $22.00/hr - $26.00/hr.
This hourly range reflects an anticipated range for this position. The hourly rate offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held.
We offer an outstanding compensation and benefits package including medical, dental, vision, life, disability, 401k (Roth and traditional) with a generous match, tuition reimbursement and career development and training opportunities, LinkedIn Learning subscriptions, paid parental leave program, electric vehicle incentives, paid volunteer time, generous PTO, paid holidays, paid winter break between Christmas and New Years, and discretionary bonus. We are proud to be Great Place to Work-Certified™ and recognized by our team of coworkers for our commitment to creating an inclusive, supportive, and values-driven culture.
We are Clarke, a privately-held global environmental products and services company. For over 75 years, Clarke has been making communities around the world more livable, safe and comfortable by pioneering, developing and delivering environmentally responsible public health mosquito control. Our services help prevent disease and control nuisances. Our global customers include governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID.
Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in the field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes.
Are You Ready?
If you are excited about what you've read and feel that you are right for this role, please submit your resume and relevant information.
Be sure to check out our website (clarke.com) to learn more about how Clarke is helping to make the world more livable, safe & comfortable.
Clarke is proud to be an equal opportunity employer and a drug free workplace.
Job Posted by ApplicantPro
IT Administrator
Information technology internship job in Saint Charles, IL
Q Center is looking for a Full Time IT Administrator to join our team! Job Summary
The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data.
This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm. Starting rate for this position is $70,000/year. Benefits
Paid time off
401(K) with employer match
Holiday Pay
Medical, Dental and Vision Insurance with Wellness Credits
Employee Assistance Program
Basic Life, AD&D
Disability Benefits
Employee Meals
Education & Experience:
Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required.
Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management
Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure.
Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers.
Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools.
Physical requirements:
Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.
Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction.
Define and implement department objectives and standard operating procedures.
Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet.
Conduct departmental training, departmental meetings developing associate morale and skills.
Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved.
Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming.
Keep immediate supervisor fully informed of all problems or matters requiring their attention.
Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction.
Maintain a clean, organized work area and manage all necessary department supplies.
Ensure overall associate and guest satisfaction and safety is achieved.
Perform other related duties as assigned.
Maintain servers, networks, operating systems, and hardware devices.
Perform system updates, backups, and routine maintenance.
Troubleshoot hardware, software, and network issues.
Assist users with technical problems and access requests.
Create, manage, and secure user accounts, permissions, and roles.
Enforce access control and authentication policies.
Monitor systems for security threats.
Implement security tools, patches, and policies.
Support backup and disaster recovery processes.
Track uptime, performance, and resource usage.
Identify and resolve bottlenecks or failures.
Maintain inventory of hardware and software.
Handle software installations, licensing, and updates.
Assist with technology upgrades, migrations, and new system implementations.
Recommend improvements to enhance efficiency and reliability.
The Q Center: Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law
Supplement Notice
Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to
*******************
and provide the job title to which you are applying.
Auto-Apply