Adult Residential Support Professional - Full Time 1st Shift
Information technology internship job in Saint Paul Park, MN
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
IT Intern
Information technology internship job in Farmington, MN
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Summer 2026 Software Engineering Intern
Information technology internship job in Minneapolis, MN
Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members.
We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location.
Summary
As a Software Engineering Intern, you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools.
This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact.
Position Responsibilities
Assist in the design, coding, testing, and debugging of software components and systems.
Contribute to the development of tools and applications that support AV robotics and aerospace platforms.
Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities.
Participate in code reviews, documentation, and the use of version control and defect tracking tools.
Help develop scripts or automation to improve team workflows and efficiency.
Learn and apply best practices in software development processes, including Agile methodologies.
Support the development of prototypes, simulations, and proof-of-concept demonstrations.
Attend team meetings, contribute ideas, and learn to estimate development effort and timelines.
Basic Qualifications (Required Skills & Experience)
Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Strong foundational knowledge in programming languages such as Python, C++, or Java.
Familiarity with development tools such as Visual Studio, Git, Eclipse, or similar IDEs.
Experience with data structures, algorithms, and software design principles.
Demonstrated problem-solving and analytical skills.
Ability to work both independently and collaboratively in a team environment.
Effective written and verbal communication skills.
Preferred Qualifications & Competencies
Experience with software development on Linux, Windows, or cross-platform environments.
Exposure to web technologies, cloud platforms, or backend services is a plus.
Interest in or exposure to robotics, autonomous systems, or data analytics.
Experience using scripting languages (e.g., Bash, Python) to automate tasks.
Knowledge of Agile development practices and version control (e.g., Git).
Curiosity and willingness to learn new technologies and frameworks.
Ability to take ownership of tasks and contribute to team goals.
Physical Demands
Ability to work in an office and R&D lab environment (Constant)
Required to sit, type, and use office equipment for extended periods (Frequent)
ITAR Requirement:
T
his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
Auto-ApplyHealth Technologies Support & Training Specialist (Entry-Level)
Information technology internship job in Saint Paul, MN
About the Role:
Are you passionate about using technology and training to make a meaningful impact in your community?
Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We're seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.
As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder's Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects.
Qualifications:
A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred.
About Company:
At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you're not just part of a workplace; you're part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too.
We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).
The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at ***********************
Online Application Information
Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.
There are four sections to the application process, please follow these instructions carefully:
Contact information. Be sure to fill out all of the required fields (marked with a red *).
Verification of email address. Enter the code sent to your email address.
Enter Address
Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable.
Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
Review and Edit. Here you can review and edit sections as necessary.
Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings.
Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.
Auto-ApplyIT Infrastructure Intern
Information technology internship job in Minneapolis, MN
Running with Sasquatch is more than just a clever marketing campaign. As a Jack Link's team member, Running with Sasquatch means we roll up our buffalo plaid sleeves and do the hard work first. We don't shy away from challenges. In fact, we push hard and take risks. True to our North Woods roots, we're a bunch of ordinary people who accomplish extraordinary things by driving results with innovation, creativity and a clear sense of urgency. Like our awesome protein products, we have an unwavering passion for quality, and you won't find anything artificial here. What you see is what you get…authentic, humble and fun people who Run with Sasquatch!
Running with Sasquatch takes a team. We invite you to run with us, succeed with us, and celebrate with us. Most importantly, Feed Your Wild Side with us on our journey to be the dominant global leader of branded protein snacks!
Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Still family-owned and operated with headquarters in Minong, Wisconsin, Jack Link's also has a large corporate hub in Downtown Minneapolis, Minnesota, and operates a total of 11 manufacturing and distribution facilities in four countries. Jack Link's produces high-quality, great-tasting protein snacks that feed the wild sides of consumers around the world. Jack Link's Protein Snacks family of brands includes Jack Link's, LK, World Kitchens Jerky, Bifi and Peperami.
Job Description
Come Run with Sasquatch as an IT Infrastructure Intern during the summer of 2026 in our Support Center in Minneapolis, MN.
As our intern, you will have the opportunity to gain hands-on experience through formal and informal training, building and supporting servers, networks, and security platforms, troubleshooting problems, attending events, networking with fellow interns, working with key Jack Link's leaders and team members. At the completion of your internship, you will conduct a final presentation on your internship experience.
As an IT Infrastructure Intern within Jack Link's, you will work closely with the technology and business teams, gaining formal and information training.
IT Infrastructure Technical responsibilities:
Gain an understanding of Infrastructure Engineering.
Overview of data Center and remote site design and operations.
Gain understanding of virtualization platforms such as VMware.
Learn how data protection works.
Gain experience with Disaster Recovery Strategies
Discover the power of hyperconverged technologies.
Gain understanding of network infrastructure both LAN and WAN
Gain Experience securing large production environments.
Create documentation to support a global Infrastructure.
Develop an understanding of Infrastructure as code.
Develop skills in project management and working with international partners.
Develop skills required to analyze, operate, and build production environments.
IT Infrastructure Business responsibilities:
Attend meetings between business teams, IT Infrastructure, and help desk teams.
Identify and define business questions and associated infrastructure needs.
Partner with business team to create actionable infrastructure deliverables and insights leveraging an iterative approach.
Create documentation to support a global infrastructure.
Present IT Infrastructure deliverables to business partners for review and feedback
Final presentation to leadership team to recap experience.
Qualifications
Required Education:
Pursuing a Bachelor's or Master's degree in Information Technology with Business Administration, Marketing, or Finance
Completed at least two years of college coursework in Information Technology with Business Administration, Marketing, or Finance
Preferred Education:
Junior or Senior Status in degree program.
Required Skills:
Ability to work autonomously, prioritize and meet deadlines within specified time constraints
Team player with a “can do” attitude
Ability to adapt in a changing work environment
Strong verbal and written communications skills
Ability to work with an iterative and incremental IT environment
Additional Information
JACK LINK'S CORE VALUES:
Company values: Be Real, Speed Matters, Stewardship, Relationship Driven, Self-Discipline, and Show Awesome Character.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the Team Member is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The Team Member is occasionally required to stand, walk and reach with hands and arms. The Team Member must occasionally lift and/or more up to 25 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. The work environment is a plant/office setting with varying degrees of temperatures and noise levels. Exposure to manufacturing equipment movement and wet/slippery floors. However, the vast amount of work is conducted in a climate-controlled office. Travel may be required.
Additional Information:
The hiring range for this role is $22 to $24 per hour for a Bachelor's degree candidate and $29 per hour for a Master's degree candidate. Actual wages will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Jack Link's provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.
E-VERIFY:
Jack Link's is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: ***************************************
All your information will be kept confidential according to EEO guidelines.
Technical Support Specialist/Customer Service
Information technology internship job in Golden Valley, MN
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Job Title
: Technical Support Specialist/Customer Service
Location
: 1985 Douglas Drive Golden Valley MN USA 55422
Duration
: 6 months (high chances of extension)
Position summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
• Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
• Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
• Understand SAP's functionality and be able to maneuver through the system efficiently
• Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
• Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
o Managing offsite inventory
o Planning/managing orders required for production lines
o Placing purchase orders with suppliers
o Perform manual shipping/invoicing transactions within SAP
o Understanding and enforcing software license agreements as well as enforcing legal restrictions.
o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
• Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
• BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
ujjwal.mane(at)
collabera.com
************
Help Desk Technician I
Information technology internship job in Shakopee, MN
At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.
Position Overview
The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies.
Responsibilities
• Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support.
• Document and maintain computer inventory
• Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems.
• Active Directory - Create accounts, alter permissions.
• Manage Office 365 Email Accounts and Distribution Groups
• Troubleshoot LAN and WAN and VPN connections
• Follow Standard Operating Procedures as assigned.
• Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems.
• Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date.
• Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board.
• Assist with printers.
• Assist with telephone system.
• Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint.
• Ability to participate in an on-call schedule.
Qualifications
MINIMUM QUALIFICATIONS OF POSITION
• Two-year AAS or equivalent IT related education or equivalent work experience.
• Understanding and experience with Active Directory.
• Working knowledge of IT Service Management and Information Technology Infrastructure Library.
• Knowledge and experience with both Macintosh and Windows systems.
• Ability to relate well in a customer service role with end users.
PREFERRED QUALIFICATIONS OF POSITION
• Experience supporting a manufacturing environment a plus
KNOWLEDGE AND SKILLS
• Ability to balance multiple issues in a fast-paced environment.
• Ability to prioritize.
• Good time management skills.
• Familiarity with incident or call tracking response systems.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to work well within a team.
• Ability to think critically.
• Excellent problem-solving skills.
Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement
The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.
EEO Statement
The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyDigital & Information Technology - Digital Product Development Internship - Summer 2026
Information technology internship job in Plymouth, MN
At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to Think Outside.
Digital & Information Technology - Digital Product Development Internship - Summer 2026
Internship Program Overview
The Polaris D&IT Digital Product Development Internship is a tailored 12-week paid summer internship designed for emerging juniors and seniors who are interested in pursuing a career in the leading company in global powersports.
As a D&IT Digital Product Development Intern, you will interact with:
Product Management
In this role, you will work closely with Product Owners and Project Managers to define the vision, strategy, and roadmap for digital products. You'll help align business goals with user needs and ensure successful product delivery through effective planning and stakeholder collaboration.
Process Management
You will support Scrum Masters and Project Managers in facilitating agile ceremonies, tracking progress, and ensuring that development processes are efficient and aligned with project goals. This includes exposure to agile methodologies and project lifecycle management.
Software Technology
Collaborate with Software Engineers, Architects, and Modern Workplace and Apps Support teams to understand the technical foundation of digital products. You'll participate in the Software Development Lifecycle (SDLC), including solution design, coding, testing, and documentation, within a task-oriented scrum environment.
Digital Marketing
Engage with Digital Product Designers, UX Designers, and SEO Specialists to enhance user experience and optimize digital presence. You'll learn how design and marketing strategies are integrated into product development to drive user engagement and business growth.
Internship Locations Include: Many D&IT Interns are based out of our corporate headquarters in Minneapolis, MN, but could also include Osceola, WI, Roseau, MN, Spirit Lake, IA, Huntsville, AL, Wyoming, MN, Battle Ground, WA, Wilmington, OH, & Vermillion, SD
As a Polaris intern, it is important that you embrace adventure and remain open to any placement opportunity. By being adaptable, you will gain diverse experiences and develop a broader skill set, which are essential for your professional development and success within Polaris.
Our internship program is crafted to build the foundational skills and experiences essential for your career success. Upon completing the internship, those who demonstrate exceptional performance and a strong passion for learning may be offered a returning internship or a position in our rotational leadership development program.
In addition to meaningful project work, you will participate in intentional programming and professional development offerings such as:
Mentorship: you are paired with one of our DP associates for mentor support throughout your 12-weeks.
Programming Hours: weekly functional
and
centralized learning sessions to broaden your knowledge base, both within and beyond your program.
Networking - intentional time with peers and leaders at Polaris to build your professional network.
Intern Innovation Challenge: internal case study designed to promote cross functional development where you and your team will present creative and practical solutions to a real ‘Polaris' problem to our executive leadership.
Early Talent Summit Week
:
participate in our 3-day event in our Wyoming, MN office. This immersive experience brings together all US interns and DPs for professional development, structured networking, a DP graduation event, inspiring executive speakers, and a thrilling team ride on some of your favorite Polaris vehicles.
Community Engagement: opportunity to get involved in your local community.
Final Presentations: present to our senior level leaders to showcase your career aspirations and recap your internship experience.
The Selection Process:
Applications are open from August -November each year. Applications will be reviewed and shortlisted candidates will typically be contacted for an initial phone screen by the end of November. Candidates selected to move forward will be invited to participate in a virtual panel interview with an identified HR business partner and functional leader. Successful candidates would move forward to an offer. You will partner with the Early Talent team in January to complete a survey that provides a deeper look at your specific interests, strengths & career goals. All specific internship assignments are communicated in February, after aligning based on your specific interests and business demand.
Intern Relocation Assistance:
Polaris offers a relocation program for interns who qualify through our mobility vendor. To qualify for these services your home address must be 35 miles or more from the office where you will be working. Benefits include a lump sum (grossed up to offset tax liability), access to a relocation counselor to explain the resources available to you and aid securing short-term housing available to you. Your responsibilities will include daily transportation to and from the office.
Required Qualifications:
Pursuing a bachelor's/master's degree in a related field with an intended graduation date between August 2026-May 2028.
Minimum overall GPA of 3.0
Must be able to commit to a full 12-week internship, working 40 hours per week, within one of the following date ranges:
May 18th - August 7th, 2026.
June 1st - August 21st, 2026.
Willing and able to relocate.
Must be a U.S. person (U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) and not require sponsorship for employment now or in the future.
Must have reliable transportation for daily commuting to and from the office.
Previous experience with Microsoft Office software tools (Excel, Outlook, PowerPoint, Teams, and Word).
Preferred Qualifications:
Previous internship/co-op experience or involvement in relevant projects.
Demonstrated strengths in analysis, creative problem-solving, communication, interpersonal relationships, self-motivation, and leadership.
Strong interest in long-term career development and participation in leadership development programs.
Previous leadership experience in work, organizations, or classroom.
Completion of at least two years of university coursework
This is more than an internship - It's the beginning of your career with Polaris.
We hope you're ready for the ultimate adventure!
The starting pay range for Minnesota is $23.00 to $31.50 per hour, plus eligibility for overtime. Individual pay and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range.
To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.
We are an ambitious, resourceful, and driven workforce, which empowers us to Think Outside. Apply today!
About Polaris
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER , RZR and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. ***************
EEO Statement
Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at ************ or
******************************
. To read more about employment discrimination protection under U.S. federal law, see:
Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)
.
Auto-ApplyTechnical Support Specialist
Information technology internship job in Golden Valley, MN
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description:
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
They are expected to gather information and utilize web and product spec materials to guide customers through a Client product.
This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition.
Tasks and Responsibilities:
Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
Problem Solving - Diagnose and resolve technical hardware and software issues.
Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
Qualifications
Basic Qualifications:
High school diploma
Minimal call center experience
Minimum 2 year technical experience and/or technical degree
Additional Qualifications:
Technical or bachelor's degree preferred
Electrical degree or experience preferred
IT Knowledge
HVAC experience
Experience troubleshooting Internet Service Provider equipment
Wireless Networking experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Information Technology Intern, application via RippleMatch
Information technology internship job in Minneapolis, MN
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Information Systems, or a related field.
Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols.
Familiarity with operating systems such as Windows, mac OS, and Linux.
Ability to assist with troubleshooting, software installation, and system maintenance.
Strong analytical and problem-solving skills, capable of addressing technical issues.
Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects.
Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams.
Eagerness to learn new technologies and IT support techniques.
Proactive approach to learning and applying information technology solutions.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology internship job in Saint Paul, MN
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Tier II Help Desk Technician - Journeyman
Information technology internship job in Saint Paul, MN
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer
support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Plans and implements complex changes on production systems.
+ Analyzes and assesses the impact and risk of complex risk changes on production systems.
+ Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Performs major upgrades of systems and associated products/software solutions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ ITIL Foundations
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Audit Specialist
Information technology internship job in Minneapolis, MN
Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.
**IT Audit Specialist - ITGC, SOC 2 & SOX Compliance**
**Location:**
+ San Jose / Bay Area:
+ Minneapolis:
+ Houston:
+ Louisville:
**Employment Type:** Full-Time
**Remote/Hybrid Options:** Hybrid Role
Salary Range: $120k-$150k, depending on experience
**About the Role**
We are seeking a highly skilled IT Audit Specialist to lead IT General Controls (ITGC) audits in support of SOC 2 and SOX compliance. This role is critical to ensuring the integrity, reliability, and security of our IT systems and processes. The ideal candidate will bring deep experience in ITGC audits, tool selection, continuous improvement, and cross-functional project management.
**Key Responsibilities**
+ Lead the planning, execution, and reporting of ITGC audit controls as necessary to support audit activities. (e.g. SOC 2, SOX)
+ Manage audit readiness and coordination with external auditors and internal stakeholders.
+ Evaluate and enhance ITGC frameworks across infrastructure, applications, and data environments.
+ Drive continuous improvement initiatives to strengthen control environments and reduce audit findings.
+ Identify process and technology improvements to support ITGC monitoring, evidence collection, and automation.
+ Collaborate with IT, Security, and Compliance teams to ensure alignment with regulatory requirements.
+ Track and report on remediation efforts and control maturity.
+ Communicate audit results, risks, and recommendations clearly to technical and executive audiences.
+ Stay current on regulatory changes, audit trends, and emerging technologies.
**Qualifications**
+ Bachelor's degree in Information Systems, Accounting, or related field.
+ 5+ years of experience managing ITGC audits, preferably in SOC 2 and SOX environments.
+ Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001).
+ Proven experience with audit tool selection and implementation.
+ Excellent project management and stakeholder communication skills.
+ Professional certifications such as CISA, CISSP, or CRISC are strongly preferred.
**Preferred Experience**
+ Familiarity with cloud platforms (AWS, Azure, GCP).
+ Experience with GRC platforms and audit automation tools.
+ Background in enterprise environments with complex IT landscapes.
+ Prior experience managing or leading audit activities
We are unable to provide immigration sponsorship for this position.
\#LI-JS1 #LI-Hybrid
**Benefits Overview**
**Health & Welfare:** Medical, dental, vision, prescription drug benefits, company-paid short term and long term disability, basic group life and AD&D, and mental wellness support through Spring Health
**Time Off Benefits:** Paid vacation, company-paid holidays, and paid sick leave.
**Financial Benefits:** 401(k) retirement savings plan
**Reasonable Accommodations**
If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number.
**Third-Party Recruiting Disclaimer**
Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence.
**Pay Disclosure & Considerations**
Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.
**Equal Employment Opportunity Employer**
Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.
EEO is the Law
**Job Details**
**Pay Type** **Salary**
**Education Level** **Bachelor's Degree**
**Travel Required** **Yes**
**Hiring Min Rate** **120,000 USD**
**Hiring Max Rate** **150,000 USD**
IT Support Technician 2
Information technology internship job in Brooklyn Park, MN
The IT Support Technician 2 is primarily responsible for monitoring help desk tickets, enabling user accounts, managing basic security/permissions, imaging systems and troubleshooting issues. As a frontline, first responder, the IT Support Technician 2 is the “face” of the I.T. department, assessing customer issues and escalating major problems to designated resources. This role requires strong communication skills (US English required), both verbal and written. Positive attitude, quick thinking and follow-up are key critical characteristics for this role. This is an onsite role in Brooklyn Park, MN.
Primary Responsibilities and Accountabilities:
Ability to work with people to solve issues in a friendly, professional and positive manner.
Work diligently to queue and respond to service tickets in a timely fashion that meets or exceeds the expectations of our users. Follow-up regularly on open tickets to ensure resources are responding and issues are brought to closure within set SLA's.
To rapidly assess and triage issues as a tier one response team member, re-directing as necessary to appropriate peers to ensure quick resolution.
Respectfully and expediently manage inbound help desk calls. Route urgent calls to designated peers for issues that cannot be quickly repaired. Alert management of major incidents. Draft and send communications identifying issues that may have widespread impact.
Image Windows and Mac systems as required, including supplemental license installation.
Prepare weekly reports on support incidents by level, top users, platform and system within the portfolio. Quantify performance against designated service level objectives.
Review ticket volume daily and alert management of any outstanding incidents that require urgent attention.
Work with SGS infrastructure staff to resolve tier 1 and 2 issues with production equipment and assist with deployment and maintenance tasks such as backup, configuration, and administration.
Able to service SGS staff remotely outside of normal business hours when on call
General Location Requirements:
Comply with all SGS standards, applicable regulations and departmental Standard Operating Procedures.
Comply with SGS EH&S policies and procedures to maintain a safe work environment.
Keep department organized and clean.
Attend company-wide and departmental meetings.
Assist in any additional responsibilities, as directed by management. This job description is not intended to be all-inclusive. You may be required to perform other reasonably related business duties as assigned by your manager or other management personnel.
Educational & Experience Requirements:
• Minimum of 5 years as an I.T. support professional
• Minimum of Associate's Degree from an accredited institution in Computer Science, Engineering, Graphic Arts or related category (Technical certification equivalent accepted)
• Experienced in both Apple Macintosh and Windows Server desktop platforms
• Experience with Active Directory account management as well as security permission management
• Ability to troubleshoot DNS as well as TCIP issues
• Proficient in Microsoft Excel
• Experience installing and configuring Adobe Creative Suite, Microsoft Office, a plus
• Experience in enterprise software licensing provisioning preferred
• Excellent English communication skills. French and/or Spanish a bonus
Supplementary Information:
This description is based upon management's assessment of the requirements and functions of the job as of the date this description was prepared or revised. It is a general guideline for managers and colleagues. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Management reserves the right on a temporary or indefinite basis to modify as necessary to meet changing business conditions.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $60,245 - $75,000 USD. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors.
Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.
#LI-CC1
2026 Building Science Internship
Information technology internship job in Saint Paul, MN
We are seeking a Building Science 3-month intern to join our Bloomington, MN office. Braun Intertec is a 100% employee owned award-winning consulting firm offering geotechnical, environmental and testing solutions in the private and public sectors. We are committed to providing a challenging and rewarding environment that encourages employees to make full use of their knowledge, skills and abilities.
Opportunities:
Training and work throughout the Co-op program includes varying levels of exposure and experience in the following areas depending on the work load and need: building envelope, component constructability, material analysis and field service testing training
Collect and test construction materials samples in a variety of different structures (i.e. pavements, damns, buildings, etc.) by using the some of following methods: coring, ground penetrating radar, falling weight deflectometer, anchor tests, floor flatness, Non-destructive testing, and other test methods and work as apparent or assigned
Help with performing vibration monitoring tasks and activities that can include; deployment of monitors, field servicing monitors at construction sites, real time vibration monitoring, data collection and processing
Perform building condition surveys or help with building condition assessments by collecting and documenting existing field conditions through the use of cameras (still or video), field notes, field measurements, etc.
Mentoring from licensed architects/engineers and practical engineering applications to develop your professional role
Learn procedures and gain exposure to ICC, NFPA, ADA, ASTM, ANSI, AAMA and other standards
Add to your professional résumé with experience and references from a well-respected engineering consulting firm
Competitive pay and the opportunity to work overtime
Requirements:
College student working toward architecture, civil-structural engineering or construction management degree or related field
Must be able to commit to full-time employment for six months; from May to November/December
Have a valid driver's license and clean driving record
Ability to lift 50 pounds on a regular basis
Willing to travel up to 50% and overnight
Must be willing to work overtime and weekends as necessary
Good communication skills
Ability to multi task in a fast paced environment
Mechanically inclined
Able to walk, stand, climb at job sites and lift 50 pounds
Some related work experience preferred, but will train top applicants
Braun Intertec is proud to be an Equal Opportunity, AA/EEO/Veterans/Disability friendly, employer.
Compensation Range:
$35,500.00 - $53,500.00
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email ************************.
As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at ************************. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Auto-ApplyTechnical Support - Analyst
Information technology internship job in Somerset, WI
About Us:
SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.
Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days.
Essential Job Duties and Responsibilities:
Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment.
Provide computer/network support relating to software and hardware problems.
Work directly with customers to provide services and help to resolve computer problems.
Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem.
Test programs and systems by analyzing them to determine likely problem areas.
Install, maintain or assist with network hardware and software.
Provide individual and group instruction, as needed, on the use of equipment and software, and on network features.
Essential Qualifications:
High School Diploma or equivalent required.
Prior experience or training on computer systems or operations.
Must have excellent written and verbal communication skills.
Self-starter with ability to work with minimal supervision.
Strong team player, well organized and flexible.
Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC.
Ability to detect, analyze and resolve computer software and network problems.
Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis.
Ability to correctly install and maintain computer hardware and software.
Desirable Qualifications:
Previous experience in a manufacturing environment.
ADA Requirements:
Typically sits, grasps items and performs keyboarding for frequent operation of a computer
Stand, walk, bend, reach or otherwise move about regularly
Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently
Occasional exposure to typical machine shop physical hazards
Travel by air or car frequently
What SMC has to offer?
Clean, Climate-Controlled Environment
Stable schedule
Paid holiday and PTO
Health, dental, and vision insurance
401(k) retirement savings
Life and disability insurance
Promotional opportunities
Training and career growth programs
Amazing co-workers
Tuition reimbursement
Employee Assistance Program
We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range.
At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
#IND
#LI-JB1
Auto-ApplyOn-Site IT Support Desk Technician
Information technology internship job in Minnetonka, MN
The Outsourced Support Desk Technician is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction.
ESSENTIAL FUNCTIONS:
Provide technical support and remote help desk services to Marco client, escalating when necessary.
Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance and reliability of client's network.
Maintain client documentation.
Support multiple end user requests and third party business applications.
Effectively communicate with technical and non-technical end users.
Meet established metrics and benchmarks and comply with procedures and expectations.
Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards.
Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.
QUALIFICATIONS:
Associate's degree and two years of relevant experience; or equivalent combination of education and experience.
Current high level industry recognized MTA certification preferred.
REQUIRED SKILLS:
Proficiency with business collaboration tools such as MS Office applications.
Communication - Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - See that tasks are completed from start to finish. Demonstrate thoroughness and commitment.
Initiative - Must possess the ability to be a self starter and take initiative. Work to identify and resolve problems in a timely manner however if you can't resolve it yourself, use resources to find someone who can.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Team Work - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management - Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
Work Location & Travel Requirements: This role is required to work on-site at a customer location five days per week (Monday - Friday) in Golden Valley, MN. The position may also involve occasional travel to nearby customer sites.
Pay Range: $21.64 - $32.46 hourly
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
IT Support Intern 2026
Information technology internship job in Mendota Heights, MN
Cemstone has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we've helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!
What You'll Do:
Responsible for answering Help Desk calls and supporting computers, software, printers, and other IT technologies both onsite and at remote locations.
Essential Duties and Responsibilities:
* Answer support calls
* Install and configure computers
* Support IT equipment in a manufacturing location
* Support printers
* Assist IT Security Manager with monitoring and maintenance tasks
* Asset disposal tracking
* Support mobile devices
* Travel to remote sites as needed
Competencies:
* Quality Management- Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
* Business Acumen- Understands implications of decisions; displays orientation to profitability; aligns work with strategic goals.
* Analytical- Synthesizes complex and diverse information and collects and researches data.
Qualifications:
* Minimum 2 years of experience with Microsoft Windows
* Minimum 2 years of experience with Microsoft Office
* Experience with desktop computer hardware
* Experience configuring printers
* Basic understanding of data networking (TCP/IP, DHCP, etc.)
* Ability to multi-task in a fast-paced environment
* Must have reliable transportation
Education and/or Experience:
* Enrollment in a 2 or 4 year technical degree program.
Pay: $18.00 per hour
Benefits
* Medical Insurance
* Dental Insurance
* Life Insurance
* Retirement Plans
* Paid Time Off
* Wellness Program
* Education Assistance
* Employee Assistance Program
Closing
If you are interested in becoming part of our team, please apply online today.
We are proud to be an Equal Opportunity Employer. We recognize that a diverse
workforce is essential and strongly encourage qualified women, minorities,
individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.
Auto-ApplyIT Specialist
Information technology internship job in Minneapolis, MN
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IT Specialist
Information technology internship job in Minneapolis, MN
"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
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