Information technology internship jobs in Santa Cruz, CA

We represent a Venture Capital & Growth Equity firm in Menlo Park, CA that has an urgent need to hire a Help Desk Support Professional. This is a W2 Contract opportunity with a 6 month duration. There is a high likelihood for extension(s) & potential for full-time, direct hire conversion. Compensation is up for negotiation & depends on experience. Core Requirements: B.S. Degree with a concentration in technology preferred Strong verbal and written communication skills + interpersonal skills Financial Services or Private Equity / Venture Capital Industry Experience An understanding of both PC and Mac Hardware & Software Major Responsibilities: Provide onsite support for two locations (Menlo Park and San Francisco) Provide desktop and mobile device support to local and remote employees as needed on a day-to-day basis. This may require after hours and weekend support Create system accounts, email and SaaS accounts Manage the procurement and tracking of all end point devices Monitoring and managing End Point Management systems Perform installations, modifications and troubleshooting on PC's, Mac's, iOS, Androids and peripheral devices.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Who we are: MRB Enterprises is a private real estate and investment firm on the Peninsula overseeing investments and family services on behalf of a prominent family that has been part of the Bay Area for the past 100 years. The family has cultivated tremendous loyalty over the years through its genuine care and commitment to the well-being of each member of its team. The culture is collaborative, supportive, and service driven. The organization has developed organically over the years and is now in the process of re-engineering processes, implementing new systems and building a world-class team to execute its strategic growth plans. Position Summary: We are seeking a reliable, service-oriented Help Desk Support Specialist to join our IT team on a part-time basis. This role will provide technical support to employees across the organization. The ideal candidate will have strong technical troubleshooting skills, excellent interpersonal communication, and a genuine desire to help others. This role offers a great opportunity to gain hands-on IT experience in a professional and collaborative environment. Responsibilities: Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.) Troubleshoot and resolve issues in a Windows-focused environment related to hardware, software, printers, networking and mobile devices (smart phones and tablets). Support conference room set ups, Zoom/Teams calls and general AV equipment troubleshooting. Take ownership of support requests from start to finish and escalate as needed. Help with new hire onboarding, workstation setup and basic hardware deployments. Document issues and solutions in the ticketing system for knowledge sharing and tracking. Deliver white-glove customer service, ensuring all employees have smooth technology experience. Perform routine maintenance tasks and assist with IT projects as required. Qualifications: Minimum 2 years of IT support/help desk experience, in a corporate/professional services environment a plus. 2 years of college required; working towards an AA degree or equivalent, bachelor's degree a plus. Proficiency with Windows 10 and Windows 11 and Mac OS. Basic knowledge and hands-on experience with Office 365. Understanding basic networking concepts such as (IP addressing, DHCP, DNS, VPN, Wi-Fi setup) and various cabling mediums. Experience supporting Zoom Rooms, AV Set ups, or similar technologies. Basic understanding of cloud storage. Strong troubleshooting and problem-solving abilities. Outstanding communication and interpersonal skills with the ability to interact professionally at all levels; proven ability to deliver excellent customer service. Exceptional organizational and multitasking abilities, ensuring timely completion of tasks and projects. Discretion and trustworthiness in handling confidential information. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. MRBE is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other legally protected category in accordance with applicable law.

pays between $30-$40/hr **Only local SF Bay Area residence need apply*** Our Professional Services Division here at The Mice Groups is seeking a IT Support Technician for full time opportunity. This position is expected to be 100% on-site in San Mateo/Redwood City, CA. and will need to be prepared to work on site at any of our clients from SF to San Jose. EEssential Duties & Responsibilities Field incoming help requests from end users via both telephone and work orders in a courteous manner. Handle escalations from other techs and customers Build rapport and elicit problem details from help desk customers and clients. Maintain excellent customer service Troubleshooting and performing routine maintenance of workstations and servers remotely and onsite Maintaining a positive attitude and fast paced, detail oriented, and multi-tasking work ethic Diagnostics of issues related to the skillset below Responding to, detailing work done, and closing remote support tickets Maintenance and updating of our customer database used in creating service request orders Assisting customers in purchasing decisions when needed Maintaining a safe and clean work environment Maintaining a professional image and attitude Knowledge and Experience 5-7 years of IT Support experience Ability to be client facing Expert in Mac support and maintenance with MDM tools like Jamf, Kandji, etc Expert in SSO setup in tools like OneLogin, Okta, Azure AD and Google Workspace Expert in network troubleshooting for endpoints and servers Working knowledge of endpoint lifecycle policies, options for replacements and communication Working knowledge of Windows endpoint management and maintenance Working knowledge of asset management systems and upkeep Working knowledge of Firewalls and Meraki switch / WIFI access point administration Working knowledge of Google Workspace and O365 administration Working knowledge of administration of ticketing and workflow tools like Jira Working knowledge of other project and documentation tools like Atlassian products, Notion, Asana Verkada Working knowledge of Slack administration Understanding of how to implement and maintain role based access controls for applications Working knowledge of SAAS app maintenance and integrations via APIs Working knowledge of AD administration and maintenance Working knowledge of on premise server deprecation and cloud migration Working knowledge of Change Management procedures and communication around changes Working knowledge of outage procedures and communication around how the are communicated. Ability to write post mortem reports after an outage Operational management Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. Record, track, and document the request problem-solving process Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organization. Resolve problems Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and knowledge base articles for end users. Perform related duties consistent with the scope and intent of the position. Personal Attributes Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. Applicants should apply via The Mice Groups Inc. website (******************* or through this careers site posting. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to *******************

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.

Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you'll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You'll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system. Key Responsibilities: Work within the IT team on a Window 11 migration. Provide technical support to users via phone, email, or in-person. Diagnose and troubleshoot hardware, software, and network issues. Document issues and resolutions in a ticketing system. Perform routine system maintenance and updates. Install, configure, and maintain operating systems, applications, and updates. Offer basic training and guidance to users on software and hardware. Collaborate with the IT team to resolve complex issues and improve processes. Perform other duties as assigned. Requirements: 1+ years of hands on IT Support experience Associate degree, specialized certification, or equivalent training Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android). Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems. Basic understanding of networking and troubleshooting. Having gone through a Windows 11 upgrade/migration a major plus

A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr

Site Support Specialist - VIP Support (Windows & Mac) Fulltime Key Responsibilities • Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. • Troubleshoot and resolve hardware and software issues for Windows and mac OS systems. • Install, configure, and maintain operating systems and applications. • Manage user accounts, permissions, and access in Active Directory and other systems. • Support network connectivity issues (LAN/Wi-Fi). • Coordinate with remote teams for escalations and advanced troubleshooting. • Maintain inventory of IT assets and ensure compliance with company policies. • Document incidents and resolutions in ticketing systems. o Support IT projects such as system upgrades, migrations, and rollouts. Required Skills • Strong knowledge of Windows OS (Windows 10/11) and mac OS. • Experience with Microsoft Office Suite and common business applications. • Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP). • Ability to diagnose and resolve hardware issues (desktops, laptops, printers). • Knowledge of remote support tools and ticketing systems. • Excellent communication and customer service skills. • Ability to work independently and manage multiple tasks. Soft Skills: • Strong communication and customer service skills. • Ability to work independently and manage multiple tasks. • Analytical thinking and problem-solving abilities. • Willingness to travel between office locations if required. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

Attention! Are you a Desktop Support Technician with about 3 + years of experience? Do you have strong Mac/JAMF support experience? We have an excellent ON-SITE project in Sunnyvale, CA - This role is on site 5x a week. This is a long-term contract with a client that is 75% mac so recent and strong mac support experience is required. The pay is $45.00 an hour w2. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Be the face of IT to corporate employees in the respective office location. Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc). Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided. Work to improve the procurement and asset management practices for IT hardware and software. Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely. Work with Finance and IT leadership to manage budgets and costs for IT spend. Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques. Execute standard Onboarding & Offboarding processes for employees joining and leaving the company. Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications). Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve. Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions. Participate in after-hours, on-call support rotation. Could be required to lift laptops and other IT equipment, boxed or unboxed, up to 35lbs. Required Skills: 3+ years of IT end user support experience in a Windows and MAC environment Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation. Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy. Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity. Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira. Customer focused approach to delivering excellent service and support to internal customers.

What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure the products are getting shipped with the right image. The person in this role works with cutting edge technology and pre-market consumer electronics. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work Your Roles and Responsibilities: Participates with inventory and asset management including receipt and disposition of hardware Documents all defects of pre-mass production hardware and/or software Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.) Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID's, etc.) Conducts servo flashing, firmware upgrade, flashing unsigned images Resolves support tickets on device issues Provides technical support during events (travel often required) Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) 2 to 5 years' related experience and/or training; or equivalent combination of education and experience IT savvy and interested in new technologies Knowledgeable about inventory, and comfortable in an IT inventory environment Capable of following technical instructions to flash drives, image devices and re-write hardware IDs Excellent communicator in both written and verbal English Ability to work in a team Ability to excel in a fast paced work environment. Ability to learn new things and adapt to a changing environment quickly Strong organization skills, and able to identify the steps to be taken to achieve objectives Preferred Qualifications: Data experience Excel experience Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers What can Astreya offer you? Employment in the fast-growing IT space providing you with a variety of career options Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network Introduction to new ways of working and awesome technologies Career paths to help you establish where you want to go Focus on internal promotion and internal mobility - we love to build teams from within Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace Education Assistance Dedicated management to provide you with on point leadership and care Numerous on the job perks Market competitive compensation and insurance, health and wellness benefits

At least 9 years of experience with Information Technology Domain experience in supply chain, order management, shipping, inventory management Understanding of Oracle PL/SQL, SQL, ERP (OM, Inventory, Shipping, Receiving), Java and various integration technologies and approaches, to be able to comprehend existing as well as design new solutions Sound data analysis skills Expertise in grasping the complexity of current state application design, analyze new requirements to design new solution options and develop functional specification & author technical user story for developers and QA team members Experienced in test case preparation/reviews, supporting QA exercise and issue resolutions Perform validations of the capabilities once developed to ensure compliance with the business requirements Perform demos to stakeholders Ability to work in teams within a diverse/multi-stakeholder environment Ability to interact effectively across cross-functional teams to iron out integration needs Experience and desire to work in a Global delivery environment Strong analytical abilities Good communication skills

Key Responsibilities • Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. • Troubleshoot and resolve hardware and software issues for Windows and mac OS systems. • Install, configure, and maintain operating systems and applications. • Manage user accounts, permissions, and access in Active Directory and other systems. • Support network connectivity issues (LAN/Wi-Fi). • Coordinate with remote teams for escalations and advanced troubleshooting. • Maintain inventory of IT assets and ensure compliance with company policies. • Document incidents and resolutions in ticketing systems. o Support IT projects such as system upgrades, migrations, and rollouts. Required Skills • Strong knowledge of Windows OS (Windows 10/11) and mac OS. • Experience with Microsoft Office Suite and common business applications. • Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP). • Ability to diagnose and resolve hardware issues (desktops, laptops, printers). • Knowledge of remote support tools and ticketing systems. • Excellent communication and customer service skills. • Ability to work independently and manage multiple tasks.

Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. Instructs customers in the operation and maintenance of systems/equipment. Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. Acts as a liaison with customers on administrative and technical matters for assigned projects. Performs analysis and prepares reports on system problem trends and issues. Troubleshoot user accounts Understanding of SCCM, VPN, Azure, O365, Windows 10 & 11

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Title : Computer Hardware Technician Location : Santa Clara, CA Job Skills o Familiar with Intel computer server hardware architecture o Ability to assemble server systems using various hardware components o Ability to debug issues in server system bringup o Ability to socket CPUs flash BIOS install Operating Systems Windows Linux install Firmware and Drivers disk partitioning configuring networks and debug associated issues o Ability to configure KVMs network switches and storage arrays o Working knowledge of BIOS Firmware and Drivers and their interaction with Operating System etc o Ability to organize lab space and infrastructure for a given project network and power cabling test benchrack setup etc o Ability to do configuration changes at BIOSFirmware level o Familiar with scripting Python Shell etc o Ability to make minor changes to test automation scripts o Ability to setup test and measurement equipment Power meter Oscilloscope Logic analyzers protocol analyzers etc for a given test o Ability to Triage test data and debug test setup configuration related issues o Ability to communicate with various stake holders Validation Engineers Lab managers Other Expectations o Attention to detail and well organized o Ability to follow given instructions clearly o Able to lift 35 Lbs job may require shifting computers from one rack to another etc o Candidate should have reliable transportation and are OK with daily commute as it is 100 onsite work o Candidate must have good attitude communication skills o Willingness to learn

Edward Mann are hiring for an excellent Technology Start-up based in San Francisco. About the Role We are seeking a Head of Computer Use / Senior AI Engineer (hands on role). Driving the evolution of the next generation of browser agents (testing browser agents). To lead the design, training, and advancement of next-generation AI agent systems. This role involves fine-tuning large language models (LLMs) and developing intelligent agents capable of navigating and interacting with real web environments. It's a high-impact position combining hands-on engineering, experimentation, and strategic input. You'll collaborate closely with technical leadership, contribute directly to product direction, and mentor other engineers in developing advanced agent capabilities. Key Responsibilities Develop, train, and deploy LLM-powered agents that interact with websites through real browser interfaces. Fine-tune foundation models using advanced methods (e.g., LoRA, PEFT, DPO, RLHF) and select the best approach for each use case. Design reinforcement learning systems that improve agent reasoning, adaptability, and task performance. Own the full agent pipeline-from model architecture and policy design to simulation frameworks and testing environments. Rapidly prototype, run experiments, and refine solutions to push the limits of agent performance. Partner with technical leadership to shape product direction and research priorities. Mentor and support other engineers, helping to grow a strong, mission-driven technical team. Build and coordinate multi-agent workflows with structured roles, memory systems, and effective trajectories. What You'll Bring Strong background in machine learning with a PhD or equivalent industry experience in AI/ML/Computer Science. Hands-on experience fine-tuning LLMs. Deep applied knowledge of reinforcement learning techniques. Experience building agents for real-world applications (bonus: browser-based or robotics experience). Strong coding and experimentation skills, with a preference for practical problem-solving over theory alone. A sense of ownership and drive to build impactful systems beyond titles or hierarchy. Experience mentoring, managing, or growing technical teams. Preferred Qualifications Record of impactful research publications or open-source contributions. Experience in high-growth, fast-paced start-up environments.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As a member of our IT Desktop Support Team, you will be a key technical resource for our local and remote colleagues. You will leverage your multitasking abilities and expert communication skills to provide exceptional support, resolving a wide range of computer hardware and software issues. We are looking for an analytical and agile professional who thrives in a fast-paced, evolving environment and is dedicated to delivering timely and effective solutions. Your Impact Provide comprehensive IT support for all aspects of user account setup, system maintenance, software patching, antivirus management, and system imaging. Perform break/fix support for both PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and other IT hardware. Manage your individual workflow and ticket queue effectively using our IT ticketing system. Follow standard operating procedures (SOPs) and escalate complex issues to senior staff when necessary. Support mobile users on both iOS and Android platforms. Develop and maintain productive, professional relationships with all users, including executive staff. Participate in an on-call rotation for after-hours and weekend support as needed. Qualifications Your Experience A strong service-oriented mentality, with excellent communication, interpersonal, and collaboration skills. 4 years technical experience with Windows 11, mac OS, Google Suite, and Microsoft Active Directory. Experience with system imaging, VPN, basic networking, and network connectivity, including `802.11x. Demonstrated knowledge of PC and Apple hardware, as well as mobile devices (iOS/Android). Recent experience using remote access tools such as MS Remote Desktop and Zoom to support a remote workforce. Proficiency in using AI-driven tools (e.g., Copilot, Gemini) for both reactive troubleshooting and proactive automation. This includes querying AI assistants to rapidly generate solutions and scripts, as well as applying AI to automate routine processes like user onboarding and patch management. Additional Information The Team The Employee Success Team is responsible for building and supporting technology that creates positive experiences for our employees. Our priority is to ensure all our offerings are user-friendly and easy to understand. We thrive in a high-performance environment, driven by individuals who are determined to find solutions. Our team is committed to achieving new levels of technical excellence, and we are intrinsically motivated to deliver our best work to date. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

IT Engineer - Oracle ERP & PL/SQL (6-Month Contract | On-site, San Jose, CA) We are seeking a highly experienced and technically skilled IT Engineer with deep expertise in Oracle E-Business Suite (EBS) and PL/SQL development. This is a critical 6-month contract role, requiring candidates to work On-site in San Jose, CA, with the possibility of extension. Role Details: Job Title: IT Engineer - Oracle ERP & PL/SQL Location: San Jose, CA (On-site Required) Duration: 6 months (with potential for extension) Implementation Partner: Infosys End Client: To be disclosed (Major Enterprise Client) IMPORTANT: Eligibility Requirements Due to client mandates, only candidates who are legally authorized to work in the US without sponsorship can be considered: US Citizens (USC) & Green Card Holders (GC) ONLY Job Description & Technical Requirements The ideal candidate will have a minimum of 8 years of experience in Oracle EBS technical development and support. You will be responsible for designing, developing, and optimizing solutions within the Oracle database environment. Core Technical Expertise: Oracle EBS & PL/SQL Development: Minimum 8 years of hands-on technical development and support experience in Oracle E-Business Suite (EBS) and Oracle PL/SQL. Database Programming: Expertise in Oracle PL/SQL, SQL, including designing, developing, and maintaining stored procedures, packages, functions, and triggers to support and enhance EBS applications. Module Understanding: Comprehensive technical understanding of key Oracle EBS modules, specifically Order Management, Shipping, and Inventory. Customization (RICEW): Proven ability to develop and customize Oracle EBS applications, including Reports, Interfaces, Conversions, Extensions, and Workflows (RICEW objects), using Oracle development tools (Oracle Forms, Oracle Reports, Oracle Workflow, and BI Publisher). Performance Tuning: Strong skills in optimizing SQL queries and PL/SQL code for maximum performance and efficiency within the Oracle database environment. Architecture: Strong understanding of Oracle EBS architecture and data models. Key Responsibilities: Technical Support: Provide technical support and troubleshooting for Oracle EBS modules, resolving complex issues related to performance, data integrity, and system errors. Collaboration: Collaborate effectively with functional teams, business analysts, and end-users to translate business requirements into technical specifications and solutions. Implementation: Implement and configure Oracle E-Business Suite (EBS) applications, ensuring alignment with business processes. SDLC Participation: Actively participate in all phases of the Software Development Lifecycle (SDLC). Documentation: Create and maintain comprehensive technical documentation and user guides. 📩 How to Apply: You can share resumes at ******************** OR Call us on *****************

We have below Following Contract Positions Available If you have profiles please share me at ****************************** Job Title: IT Google Workspace Engineer Duration Contract Skillset Requirements for the Role: IT Google Workspace Engineer - BS/MS degree in computer science, engineering, or a related subject, or equivalent experience. - Proven experience in a systems engineer or similar role, with a strong background in IT infrastructure and support. - Deep, hands-on experience administering Google Workspace (formerly G Suite) at an enterprise level. - Managed or led the full lifecycle of Microsoft 365 to Google Workspace migrations, including data transfer, user provisioning, and post-migration support. - Demonstrable experience using ITSM tools, with a strong preference for ServiceNow. - Fundamental understanding of information security principles and experience working collaboratively with security teams. - Solid scripting skills (e.g., Javascript, Python, GAM) to automate tasks and improve efficiency. - Excellent communication skills, able to articulate technical issues to both technical and non-technical audiences and work effectively across teams. - Highly self-motivated, AI evangelist, possessing an energetic disposition and a positive attitude geared toward data-driven decisions and high-impact outcomes. - Plays a key role in maintaining service level agreements, applying formal change management procedures to minimize risk and disruption, and leading incident response efforts. - Capable of independently driving initiatives forward, defining requirements, building project plans, and managing resources to deliver successful outcomes. - Continuously embraces emerging technologies, including AI-powered tools, to enhance service delivery, drive automation, and stay adaptive in a fast-evolving IT landscape. Share me resumes at ******************************

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.