IT Operations Specialist (IT Support & Data Center Maintenance)
Information technology internship job in Tampa, FL
About the Role
We are seeking a skilled and proactive IT Operations Specialist to support our company's technology infrastructure and ensure the reliable performance of our IT systems and data center environment. This role combines hands-on technical support with ongoing data center maintenance to guarantee optimal uptime, security, and service quality across the organization.
Key Responsibilities
Provide first- and second-level support for hardware, software, network, and user-related issues.
Monitor system performance, perform preventive maintenance, and resolve technical incidents promptly.
Ensure the reliability and security of servers, storage systems, and network devices within the data center.
Execute routine data center operations, including hardware installations, patching, cabling, and inventory management.
Support IT infrastructure upgrades, deployments, and migrations in coordination with internal teams and external vendors.
Maintain up-to-date documentation of infrastructure assets, configurations, and support procedures.
Participate in on-call rotations to handle after-hours incidents and scheduled maintenance activities.
Ensure compliance with company IT policies, backup strategies, and data protection standards.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or equivalent work experience.
3+ years of experience in IT support, system administration, or data center operations.
Strong knowledge of Windows/Linux systems, virtualization (VMWare and Proxmox), and networking fundamentals.
Hands-on experience with hardware installation, cabling, server racking, and monitoring tools.
Familiarity with Active Directory, ITSM platforms (e.g., ServiceNow), and backup/recovery systems.
Strong analytical, troubleshooting, and communication skills.
Ability to work independently and manage multiple tasks under time pressure.
Nice to Have
Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate, or VCP.
Experience supporting cloud or hybrid infrastructures.
Sophos XGS Firewall knowledge
What We Offer
Dynamic and collaborative work environment.
Opportunities for professional development and certification.
Competitive compensation and benefits.
If you think you can meet our requirements, please send you resume to **********************************
We look forward to meeting you asap!
Desktop Support Engineer
Information technology internship job in Bradley Junction, FL
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Digital IT Leader #983424
Information technology internship job in Tampa, FL
Director of Digital Technology & Product Strategy
Employment Type: Full-Time
Level: Director / Senior Leadership
We are seeking a strategic and innovative technology leader to drive the vision, roadmap, and execution of digital business products across the organization. This role is responsible for enabling digital transformation, optimizing technology investments, and delivering high-performing digital solutions that enhance business operations.
The ideal candidate is a forward-thinking technologist with strong leadership, communication, and business partnership capabilities.
Key Responsibilities
Strategic Leadership & Roadmap Development
Develop and execute a long-term vision, strategy, and roadmap for digital business products.
Serve as a catalyst for digital transformation, guiding the organization toward modern, high-impact technology solutions.
Ensure digital products are reliable, high-performing, and aligned with business priorities.
Identify productivity improvements, cost efficiencies, and opportunities to increase the value of the digital technology portfolio.
Partnership & Business Engagement
Build and maintain strong relationships with business leaders to gain support for transformation initiatives.
Partner with business stakeholders to develop solution concepts, assess opportunities, and build business cases for new technology investments.
Oversee the launch and adoption of digital products to ensure meaningful impact across the organization.
Team & Vendor Leadership
Lead and mentor a high-performing technology team, supporting their professional growth and aligning their efforts with organizational goals.
Manage external vendors and partners involved in product development, implementation, and support.
Oversee budget planning, product portfolio management, and KPI performance tracking.
Required Skills & Competencies
Customer-Centric Mindset
Focus on understanding internal and external customer needs to ensure digital solutions create measurable value.
Communication & Influence
Strong communication and persuasion skills; able to negotiate, influence stakeholders, and build consensus across the organization.
Skilled in overcoming communication barriers to drive mutual understanding.
Business Acumen
Understand core business processes and the financial, social, and operational impact of technology decisions.
Ability to map workflows and identify opportunities for continuous improvement and efficiency.
Technical & Strategic Expertise
Strong understanding of IT functions, cloud technologies, infrastructure trends, and digital architecture.
Demonstrated strategic thinking, with the ability to distinguish between tactical and long-term initiatives and translate strategy into execution.
Promote simplicity, agility, and rapid ideation in team operations.
Global Perspective & Accountability
Ability to operate effectively in a global organization and leverage cross-border expertise.
Take ownership of goals and outcomes while holding the team accountable for organizational objectives.
Analytical & Problem-Solving Skills
Strong analytical abilities and comfort dealing with complex data, business economics, and financial analysis.
Capability to propose alternative approaches for complex problems or ambiguous environments.
Supplier & Partner Management
Experience in managing external suppliers for discovery, modeling, implementation, and ongoing support.
Qualifications
Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or equivalent experience.
10+ years of experience in programming, systems analysis, or implementation.
5+ years of experience leading or managing teams.
Experience in the manufacturing industry is a plus.
Background working with business processes such as Commercial, Supply Chain, or Industrial operations.
Knowledge of IT processes including development, infrastructure, security, governance, and technologies such as Cloud, Big Data, APIs, AI, and GenAI.
Expertise in Agile methodologies, Project Management, Product Development, and innovation processes.
Computer Field Tech Position-Bradenton FL
Information technology internship job in Bradenton, FL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Specialist III, Technical Support
Information technology internship job in Sarasota, FL
Hiring Company: Delicatessen Services Co., LLCOverview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment.Job Description:
Essential Duties and Responsibilities
Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers.
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool.
Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies.
Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company.
Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists.
Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System.
Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team.
Implements, Maintains, & Supports any future electronic or technical systems as may be required.
Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices.
Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc.
Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems.
Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications.
Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle.
Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc.
Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.
Education and Experience
High School Diploma Required;
Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred.
A+ Certification or equivalent
Network +
CCENT Certifications and/or equivalent
ITIL Foundations or Equivalent Certification a plus
Additional Responsibilities
Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership.
Work Environment
Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work.
Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications.
Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
Ability to work in high temperature areas (attic space) for prolonged periods.
Willing to travel if necessary for training & on-site systems support.
Willing to be included in the on-call support rotation.
This is a Work From Office position.
Location:Sarasota, FLTime Type:Full time Department:Management Information Systems
Auto-ApplyINFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in Bradenton, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
It Auditor / Security Assessor / Intern
Information technology internship job in Saint Petersburg, FL
GENERAL DESCRIPTION
This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg.
The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to information technology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services.
Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree.
REQUIRED QUALIFICATIONS
The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience.
Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred
Professional, with good oral and written communication skills; strong computer skills
Effective communication, leadership, and time management skills
Demonstrated consistency in values, principles, and work ethic
Interest and familiarity with technology, business operations, and strategy
Excellent organizational skills, with ability to pull projects over the finish line
Ability to lift and move up to 15 pounds
Ability to sit for prolonged periods of time.
Ability to stand, walk, bend, or reach as necessary for job tasks.
Ability to use hands/fingers for typing, writing, or handling materials.
COMPANY DESCRIPTION
360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.
Internal IT Auditing Intern - Summer 2026
Information technology internship job in Tampa, FL
Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity).
This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity.
How you will make an impact:
Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession.
Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience.
Assist with industry research and planning for IT audits that cover important and/or emerging technology risks.
Learn and document technical processes using narratives and visuals.
Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support.
Contribute to and document planning and process walkthrough meetings.
Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing.
Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures.
Minimum Requirements:
Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations.
Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office.
Currently enrolled in a program of study at an accredited college/university
Preferred Skills, Capabilities, and Experiences:
Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred
Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems)
Comfortable in a fast-paced environment and a quick learner.
Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.).
Excellent Communication skills, both written and oral.
Ability to apply problem-solving, analytical, and organizational skills.
Ability to develop public speaking and presentation skills.
Job Level:
Non-Management Non-Exempt
Job Family:
ADM > Intern
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyInformation Technology Intern
Information technology internship job in Bradenton, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
Position Summary:
The Information Technology Intern will have the opportunity to receive a broad exposure across the organization by rotating weekly through the IT Helpdesk, Administrative, and Engineering teams.
Position Responsibilities:
Support helpdesk operates for a physical location of our size, how there are different pockets of support from a school to hotel to business offices to sports facilities.
Work with physical safety systems and POS platforms.
Work with unique sports technology installations - we use a lot of the same systems pro sport teams use but for multiple different kinds of sports all in one spot.
Networking for a large campus and how we design and maintain.
Gain knowledge of a small footprint of physical infrastructure and how we pair on-prem with cloud/SaaS.
Knowledge, Skills and Abilities:
Studying anything in Business, MIS, Information Systems, or any science/ engineering
This will be an on-campus role in Bradenton, Florida.
Interest in sports and technology is a plus.
Background Requirements:
Requires a background check upon offer
Requires a drug test upon offer
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
******************
******************/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Associate Technical Support Analyst
Information technology internship job in Tampa, FL
Why it's worth it:
Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity.
The everyday hustle:
Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform.
Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product.
Efficient troubleshooting and successful resolution of technical support issues.
Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions.
Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies.
Communicate with clients to gather evidence necessary for successful digital content and domain takedowns.
Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency.
Develop and maintain an up to date, deep working knowledge of our product and service.
Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal.
Do you have what it takes?
1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role.
Experience working with Enterprise clients across multiple time-zones.
Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply.
Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely.
Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns.
Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements.
Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work.
Detail oriented with excellent problem solving and analytical skills.
Must demonstrate a positive attitude to work, great energy, and effort.
Must be adaptable, focussed, accountable and helpful.
Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential.
What makes you uncommon?
Specific experience using Service Now or equivalent software to manage communication with clients.
Specific experience using JIRA to manage technical escalations to internal teams.
Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.
Auto-ApplyTechnical Support Specialist
Information technology internship job in Clearwater, FL
Data Age Business Systems, Inc. is the pre-eminent industry leader in financial transaction software in the nation. This is a great opportunity with an established, highly successful Software Company with a success track record spanning 30 years! Data Age offers the industry's leading product and service within the Collateral Loan and Money Services Business industry with over 3,000 clients via their flagship product PawnMaster. This position will be based at the corporate office in Clearwater, FL.
Summary:
The Technical Support team member will be responsible for technical phone support for end users by performing the duties listed below.
Duties and Responsibilities:
Responsible for software application technical and phone support, basic computer hardware and Microsoft Windows Operating Systems, as well as networking essentials.
Maintains strong technical support communications and works directly with customers on a regular basis.
Responsible for maintaining highest level of customer service at all times with clients.
Responsible and accountable for proper problem resolution and follow up.
Documents and tracks IT communication problems to ensure timely and complete resolution.
Conduct follow-up calls to clients when necessary.
Information Technology
Information technology internship job in Tampa, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyNational DCA - Patrol Support Technician
Information technology internship job in Tampa, FL
Description The National DCA / Patrol Support Customer Service Rep is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the service department. This includes identifying potential avenues of increased revenue by working with all teams, managers, customers, etc to provide timely feedback to the customers regarding service failures and to ensure that customer concerns are handled effectively. Primary Duties and Responsibilities:
Assisting with installs and ensuring the completion of tasks
Maintaining accounts post installation
Obtaining Meters from customer devices remotely, via email and phones calls
Data Entry, Creating excel spreadsheets, and Remote Onboarding
Overseeing the many DCA's on many accounts while maintaining device health report.
Organizing and documenting reports and paperwork.
Sending Emails, Labels, Patrol Boxes, and software links to New and or existing customers.
Adding Machines to Contract from your Desk / Remotely.
Ensuring customer's satisfaction while keeping a positive relationship.
Contribute, or otherwise assist
Assisting other divisions within DEX Imaging.
Office position.
Review customer to proactively look at non-reporting printers and or stage devices.
Monday through Friday 8:00 am- 5:00 pm.
Requirements:
High School Diploma; Bachelor's Degree (BSc/BA); or 2+ years of experience in an administrative capacity and/or training; or equivalent combination of education and experience.
Experience in order processing and shipping preferred
Excellent verbal and written skills.
Well organized and detail oriented.
Able to demonstrate the ability to undertake the above responsibilities
Resilient to coping with high demands, multitasking, prioritizing duties, work under pressure.
Able to demonstrate initiative and a proactive approach to daily tasks
Self-motivated and able to take responsibility
Punctual and Reliable
To build positive relationships and all levels both internally and externally.
Able to work independently as well as part of an effective team
Work on tight deadlines
Able to manage sensitive and confidential information
Key Competencies:
Exceptional customer service abilities
Effective verbal and written skills.
Strong initiative, with the ability to stay focused on detail and accuracy
The aptitude to learn and understand the copier services industry
Well-organized and detail oriented.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
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Auto-ApplyDynamic PC Support Techician
Information technology internship job in Bradenton, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Engineering Cloud Systems/Database Admin
Information technology internship job in Tampa, FL
Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment.
Roles and Responsibilities
Administer cloud resources (virtual machines, storage, networking, databases, identity/access).
Monitor system health, performance, and capacity across cloud environments (Azure).
Perform routine updates, patching, and backups/restores of cloud systems.
Administer on-prem/cloud base database administration tasks.
Manage user accounts, roles, and permissions within cloud platforms.
Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary.
Support cloud deployments and application integrations.
Maintain system documentation, standard operating procedures, and runbooks.
Assist in implementing security and compliance requirements, including IAM, encryption, and logging.
Participate in disaster recovery and business continuity planning.
Collaborate with engineers on cloud automation and optimization initiatives.
For This Role, You Will Need:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
2-3 years of IT systems administration experience with exposure to cloud environments.
Working knowledge of at least one cloud provider (AWS, Azure, or GCP).
Familiarity with networking, virtualization, storage, and security concepts.
Basic scripting experience (PowerShell, Bash, or Python) preferred.
Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology internship job in Tampa, FL
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT - Senior Specialist (Telecommunications)
Information technology internship job in Bradenton, FL
Work Hours: Monday - Friday, 8:00am - 5:00pm Expected Starting Salary Range: $65,118.41 - $84,653.94 Professional and tactical information technology work that requires an incumbent to produce advanced analytical and technical work products. The incumbent identifies and resolves major work problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with significant latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee.
Working Conditions:
Indoor office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations.
Essential Functions:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Area of Assignment: Telecommunications
The Telecommunications IT Senior Specialist is responsible for administration and support of voice, video, data communication systems and services including telephony, call center systems, desktop, and softphones, recording and voicemail systems. The Telecommunications IT Senior Specialist will utilize a broad knowledge of unified communications, network, server, and telecommunications to aid in the configuration, implementation and troubleshooting of unified communications systems and applications. Additionally, the Telecommunications IT Senior Specialist participates in customer and business partner meetings and is responsible for after-hours on-call, monitors incident management queues, and follows service level agreements (SLAs) to align with operational performance goals.
The incumbent is an effective team player and provides technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others.
The incumbent is self-motivated, promotes organizational change, and is committed to challenging the status quo; and is proficient in using business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements.
Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high-performance.
Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.
The incumbent contributes to a shared vision with the ability to work with others to achieve that vision.
Leverages the PMO for planning, implementing, reporting and evaluating work; and supports the discipline of project management.
Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.
Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction.
Manages customer expectations through Business Relationship Management.
Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Takes ownership for troubleshooting major technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency.
Occasionally prepares and delivers verbal and written presentations to peers, executives, and customers at various levels of the organization.
Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance as required.
Trains and mentors' colleagues and lower-level employees as a subject matter expert.
Performs other related work (including weather or extreme emergency duties) as required.
Advanced proficiency in two or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet Web Services, Business Intelligence, and Organizational Development.
Subject matter experience must be current with particular emphasis on Microsoft platform administration including the following. Active Directory, Windows Server, PowerShell, Azure, Azure AD, Office 365, Office 365 Planner, Office 365 Teams, Office 365 Security and Compliance Center, Azure Active Directory B2B, SharePoint developer, SharePoint Administration, PowerBI, PowerApps, Power Automate.
High School Diploma or equivalent with (6) six years of relevant information technology experience; or (4) four years of relevant information technology experience and an associate degree in information technology, computer science, computer technology, or related field; or (2) two years of relevant information technology experience and a bachelor's degree in information technology, computer science, computer technology, or related field.
One (1) year of leadership experience.
The job drives a County Van to various County facilities. Valid driver's license required with valid Florida driver license required within 30 days of hire.
Must be able to pass a background check (including fingerprinting) and Criminal Justice Information System (CJIS) Level 4 Security Awareness Training before start date.
Must possess or be able to obtain Federal Emergency Management Agency (FEMA) certifications IS-100.b and IS-700.a within six months from date of hire.
Equivalent combinations of education and experience may be considered.
Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related certifications desired. Candidate to demonstrate competencies and possess certifications in one or more specific fields.
Knowledge, Skills, and Abilities:
Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications.
Ability to multi-task, with proficiency in managing personal daily activities and major problems and projects for self and others that may cross section and organizational boundaries.
Proficiency in the use of reference materials to research and solve major problems Proficiency in the application of methods and theory in resolving major problems.
Proficiency in applying new technologies, soft skills and procedures to gain acceptance Ability to work with others to lead or mentor teams and facilitate groups to achieve success.
Ability to prepare and deliver effective presentations at various levels.
Ability to use diplomacy in dealing with difficult customers and delivery of business services.
Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner.
Ability to communicate with tact, patience and courtesy at all levels of the organization.
Ability to assist lower level personnel with training of new technologies, processes, and procedures.
Ability to establish and maintain effective work relationships, both inside and outside of the work section.
Ability to self-develop relevant job-related skills for current and future roles.
Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures.
Ability to identify and take ownership in resolving major problems and troubleshooting.
Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.
IT Technician
Information technology internship job in Tampa, FL
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
Information Technology
Information technology internship job in Tampa, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyClinical IT Productivity Specialist
Information technology internship job in Tampa, FL
About the Role We are seeking a Clinical IT Productivity Specialist to serve as a dedicated technology partner to a high-performing surgeon. This unique role blends healthcare IT expertise with hands-on clinical workflow support. You'll shadow the surgeon throughout their daily schedule-both in clinic and surgical settings-identifying opportunities to boost efficiency, streamline system usage, and implement artificial intelligence tools that reduce administrative burden.
You will report directly to the IT Director and the assigned surgeon, providing real-time support and innovation at the point of care. Daily travel is required throughout the Tampa Bay area, with coverage extending as far north as Odessa and east to Wesley Chapel.
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What You'll Do
• Optimize Productivity: Shadow the surgeon to observe clinical workflows, identify inefficiencies, and recommend improvements.
• Leverage Technology: Research, test, and implement AI-driven tools and system optimizations to reduce redundant tasks and improve documentation, order entry, and imaging review.
• Provide On-the-Spot Support: Act as the surgeon's direct IT partner, ensuring rapid troubleshooting and immediate resolution of technical barriers.
• Enhance EHR & Systems Use: Configure templates, shortcuts, and customizations within the EHR (eClinicalWorks preferred), PACS, and dictation systems.
• Track Impact: Measure and report time saved, throughput improvements, and overall productivity gains.
• Be a Bridge: Serve as the frontline liaison between clinical practice and the IT department, ensuring technology works for clinicians-not against them.
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What We're Looking For
• Education: Bachelor's degree in Information Technology, Healthcare Informatics, or related field (or equivalent experience).
• Experience:
• 3-5 years of healthcare IT support or informatics experience.
• Experience supporting physicians and clinical workflows required.
• Orthopedic or surgical environment exposure strongly preferred.
• Hands-on experience with AI tools, dictation software, or automation systems is a big plus.
• Skills:
• Strong communication and interpersonal skills; comfortable working side-by-side with physicians in high-pressure settings.
• Analytical mindset with the ability to spot inefficiencies and design practical solutions.
• Proficiency with EHRs (eClinicalWorks strongly preferred), PACS/imaging, and Microsoft/Office 365 productivity tools.
• Comfort with observing surgeries and working in a clinical environment.
• Ability to travel daily across multiple sites in the Tampa Bay area.
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Why Join Us?
This is not a back-office IT role-it's frontline, hands-on, and highly visible. You'll have a direct impact on physician productivity, patient care, and the adoption of cutting-edge technology. You'll also gain a rare opportunity to partner closely with both clinical and executive leadership, making this an excellent career growth path toward clinical informatics leadership.