Technical Support Technician
Information technology internship job in Berwick, PA
Berwick, PA (Fully Onsite)
3-month Contract
We are seeking a detail-oriented and hands-on Technical Support Technician to support infrastructure delivery projects at one of our Fortune 15 technology partners. This role is ideal for individuals with experience in structured cabling, network hardware installation, and physical infrastructure setup - however, no prior data center experience is required as this position is a great way to get entry-level experience at a data center!
You'll be part of a fast-paced team responsible for deploying and maintaining the physical network backbone that powers cloud services. This includes copper and fiber cabling, labeling, rack setup, and other ad-hoc infrastructure tasks.
Key Responsibilities
Install, route, and terminate copper and fiber cabling across data center environments
Label and document cabling infrastructure to meet standards
Assist in rack setup, alignment, and hardware installation
Support ad-hoc infrastructure delivery projects including network expansions and hardware refreshes
Maintain visual and operational standards for structured cabling and rack layouts
Collaborate with internal teams to ensure timely and accurate deployment of network infrastructure
Follow safety protocols and quality assurance procedures during all installations
Track inventory and assist with equipment staging and deployment
Basic Qualifications
High school diploma, technical certification, or military/trade school background
0-2 years of experience in network cabling, infrastructure deployment, or related technical work
Familiarity with copper and fiber cabling standards and best practices
Strong attention to detail and ability to follow structured processes
Ability to lift and move equipment and work in physically active environments
Must be a U.S. Citizen or Green Card Holder
Preferred Qualifications
Experience working in a data center or large-scale IT environment
Exposure to labeling standards, rack dressing, and structured cabling documentation
Comfortable working independently and as part of a team
Military veterans encouraged to apply
Team Culture & Expectations
You'll be joining a collaborative and high-performance team that values precision, accountability, and continuous improvement. This is a great opportunity to gain experience with one of the world's leading tech companies and potentially grow the role into a long-term career.
Computer Field Tech Position-PIttston PA
Information technology internship job in Pittston, PA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Dynamic PC Support Techician
Information technology internship job in Pittston, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Field Support Technician_Pittston
Information technology internship job in Pittston, PA
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyHelp Desk Support
Information technology internship job in Palmerton, PA
Company: Pencor Services, Inc.
WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system.
Duties include:
Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook
Deploying, configuring and troubleshooting desktop hardware
Deploying, configuring and troubleshooting Microsoft operating systems
Deploying, configuring and troubleshooting a variety of printing solutions
Deploying, configuring and troubleshooting Avaya VOIP telephones
Communicating with employees, providing feedback and answering technical related questions
Other duties as assigned
Qualifications:
Associates Degree in Information Technology and / or related experience
A+, Microsoft or Cisco Certification Preferred
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Microsoft Product Experience including office products and operating systems
Familiarity with troubleshooting computer and printer related issues
Excellent Computer Skills
Excellent Troubleshooting Skills
Ability to work effectively both independently and as part of team
INDHP
INFORMATION TECHNOLOGY SPECIALIST
Information technology internship job in Scranton, PA
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Now Hiring IT and Telecom Field Technicians
Information technology internship job in Wilkes-Barre, PA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Water Technical Specialist
Information technology internship job in McAdoo, PA
Under supervision, the purpose of this position is to maintain and operate the water technical equipment to ensure optimal system
performance. We use one of the most advanced horticultural climate control computers in the industry for a fully automated and
data driven approach to operate and maintain these systems daily. This position is critical to the success of the greenhouse, in which
every aspect of the growing cycle relies on the water technical systems.
DUTIES AND RESPONSIBILITIES:
Supports managing system alarms related to water tech. and climate control systems.
Equipment includes irrigation units, lights, fogging, sensors, roof washing/painting equipment, fans, boilers, and chillers.
Performs daily preventative maintenance and predictive maintenance on equipment.
Daily review of irrigation graphs and alarm log history to assist in stabilizing systems and alarm frequency.
Performs weekly preventative maintenance tasks including:
Cleaning filters, cleaning and calibrating sensors, taking hand measurements for various water parameters, flushing and cleaning fertilizer dosing units,
Installs, maintains, modifies, and repairs simple to moderately complex PVC water systems.
Replaces above crop HPS and LED lights.
Performs preventive maintenance (PMs) on cooling systems during summer months.
Ensures proper reading and calibration of pH and EC sensors.
Ensures proper fertilizer levels in all irrigation tanks.
Inspects greenhouse irrigation systems to ensure plants are being fed properly and repair leaks and other issues.
Participate in an on-call rotation periodically to support alarm management
Expected to adhere to safe work practices, follow GM and HACCP guidelines, maintain sanitary conditions and ensure that product safety is maintained. Report to management any conditions or practices that may adversely affect food safety, food quality or personnel safety.
Maintain a positive work atmosphere by acting and communicating in a manner so you get along with customers, clients, co-workers and management.
Performs other duties as assigned.
Requirements
REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:
2 years minimum work experience including the following:
Plumbing experience strongly preferred but not required.
Basic electrical diagnostics using a voltmeter and electrical schematics to troubleshoot problems.
High School Diploma/GED required; 2-year tech degree in related field strongly preferred.
Ability to read/interpret schematics (electrical and plumbing) and use a voltmeter, hand and power tools, etc.
Good communication skills, stress management, and sense of accountability; must be a responsible and reliable team player with a positive attitude, high level of maturity, and strong work ethic.
Must be well organized and can prioritize tasks.
Must be able to lift, carry and balance up to 75 lbs. (150 lbs. with assistance) with extreme care and caution when working with plants and products.
Ability to meet physical demands including reaching, climbing, bending, walking, standing, and performing repetitive work.
Comfortable working in conditions that include heights, heat, and high intensity lighting.
Use of Microsoft applications and ability to interpret data in Excel.
Tech Service Analyst
Information technology internship job in Montrose, PA
USA Compression Partners, LP, provides natural gas compression services. We are one of the largest independent providers of compression services in the United States. We owe our success to the quality of our employees, our strong commitment to safety, and superior service to our customers.
Key Business Objectives:
The Tech Services Analyst is responsible for operationally driven project work, startups, significant failures, and high end troubleshooting of the company's fleet of natural gas compressors. This position provides support to the Operations Team to enable them to better serve our customers. With minimal supervision, this position will maintain customer relationships both internally and externally. All USA Compression employees are responsible for maintaining a safe and professional work environment.
Duties and Responsibilities:
* Follow and observe all safety and environmental policies.
* Assist with high-end troubleshooting and complex repairs of natural gas compressors in effort to minimize down time.
* Analyze repetitive occurrences and provide technical solutions in order to reduce costs.
* Engage in project work for company and customer in a team-oriented environment.
* Accurately gather and prepare data for reports critical to equipment health
* Conduct investigations by given due date in the case of "root cause" failure of compression equipment.
* Perform installation and commissioning of new and existing equipment.
* Respond to common inquiries from internal and external customers.
* Write technical reports and articles for inter-company publication.
* Contribute to on-the-job training and development of Field Service Technicians.
* Perform federal and state emissions compliance testing on compressor engines using EPA Reference Methods.
* Collect site-specific operational data for preparation and submission of emissions test reports.
* Oversee and provide technical support for emissions compliance.
* Coach, mentor, and train field service technicians.
* Maintain company vehicle according to company guidelines.
* Work with sales team to identify new opportunities and to facilitate critical communication with customers.
Education and Skills/Capabilities:
* High school graduate.
* Technical school certification, college preferred
* 6 or more years related experience and/or training
* High degree of mechanical aptitude, critical thinking and decision-making skills essential to balance customer needs with company cost issues.
* Strong verbal and written communication skills, providing proactive communication at the field level to both customers and peers.
* Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression.
* Customer management skills are required to maintain internal and external customer confidence.
* Read and understand P & ID and electrical drawings.
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Read, understand, analyze, and apply technical manuals.
* Experience interpreting an extensive variety of technical instructions in mathematical or diagram form and understanding abstract and concrete variables.
* Proficient in use of Excel, Word, Outlook, Internet and inventory tracking software.
Special Characteristics/Job Requirements:
* Ability to perform in a high stress environment.
* Travel is required up to 50% of the time worked.
* Periodic lifting requirements in excess of 50 lbs.
* Ability to stand and walk on uneven and varied terrain, climb ladders and stairs, stoop, squat, kneel, crouch and crawl depending on the task requirements.
* Exposure to noise levels in excess of 85dBA, potentially hazardous chemicals and materials, and extreme weather conditions.
* Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions. The work environment may be in hazardous locations. There is a strong emphasis on safety while working with heavy equipment and machinery.
On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now
Information technology internship job in Wilkes-Barre, PA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT Helpdesk Technician
Information technology internship job in Lehighton, PA
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
IT Tech
Information technology internship job in Pocono Woodland Lakes, PA
IT Assistant - Field Support &
Sales Technology Solutions
Employment Type: Full-Time
Nittany Oil Company is seeking an energetic, customer-focused IT
Assistant to join our team! This entry-level role is perfect for someone
who enjoys working hands-on with technology while building strong relationships
with internal and external customers. You will provide on-site technical
support, equipment installation, and field service across Central
Pennsylvania-so being comfortable with daily travel is essential.
We're looking for a self-starter who not only solves technical challenges
but also approaches each visit with a service and sales mindset-identifying
opportunities to improve performance, streamline processes, and enhance the
overall customer experience.
Role Responsibilities
Deliver
exceptional IT support by troubleshooting, resolving, and following up on
technical issues.
Install,
configure, and maintain IT systems, software, and hardware for multiple
locations.
Provide
hands-on support for Gilbarco POS systems, fuel dispensers, camera
systems, audio systems, and PCs.
Manage your own
service schedule, providing timely solutions and proactive communication.
Travel daily
across Central PA to deliver on-site support and strengthen customer
relationships.
Participate in
training programs and continually develop product knowledge and
sales-focused service skills.
Be available
for an on-call rotational schedule to provide after-hours support when
critical issues arise.
Requirements
Valid driver's
license in good standing; must be comfortable with daily travel across
Central PA.
Ability to lift
at least 50 lbs and work from various heights, including ladder work.
Willingness to
work in varied environments and on a wide range of equipment.
Strong
organizational skills and attention to detail.
Excellent
verbal and written communication skills-able to explain solutions and
highlight value to both technical and non-technical audiences.
Ability to
analyze complex information, prioritize multiple projects, and work
independently or as part of a team.
Preferred Qualifications
Associate's
degree in IT or related field (or equivalent experience).
Previous
exposure to Gilbarco Passport POS or Verifone POS systems.
Familiarity
with Wayne or Gilbarco fuel dispensers.
Experience with
security camera systems and troubleshooting.
Knowledge of
ticketing systems for support case management.
Nittany Energy is a Drug-Free and Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
Monday to Friday
On call
Holidays
Overtime
Day shift
8 hour shift
Night shift
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
Paid training
IT Support Technician, Level 1
Information technology internship job in Nesquehoning, PA
Job Description
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available.
Spanning two continents, Bitfarms Ltd. ('BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space.
With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work !
We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team.
Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees.
What we offer:
Competitive salary and bonus opportunities along with career advancement
Top tier group insurance plan with employer cost sharing
Employee referral program
Employee assistance program (EAP)
Stimulating work environment in an innovative data center with air conditioned break rooms
Free parking
An inclusive, safe and diverse work environment
Interested? This is a great opportunity to work for a young and dynamic company!
We are currently looking for a IT Support Technician, Level 1 to join our team
What you can expect in this role:
The IT Support Technician, Level 1 is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient systems performance and provides a high-quality user experience.
More specifically, here are some of the key responsibilities:
Technical Support:
Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues.
Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary.
Support and troubleshoot Office 365 applications, including user account management and custom configurations.
Assist with mobile device setup, integration, and troubleshooting, particularly with O365.
Install, configure, and maintain laptops, workstations, printers, and other hardware assets.
Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN).
Troubleshoot and maintain Teams meeting room hardware and software.
Onboarding and Offboarding:
Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies.
Prepare and provision hardware, software, and user accounts for new hires.
Conduct training for new employees on IT systems and company tools.
Revoke access and recover company assets during the offboarding process.
System Administration and Maintenance:
Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack.
Monitor system updates and deploy patches to address security vulnerabilities.
Conduct regular security log reviews and implement compliance measures.
Perform periodic audits to verify IT asset inventory and condition.
Network and Infrastructure Support:
Configure and maintain network resources, including servers and critical infrastructure.
Support and troubleshoot LAN/WAN connectivity, TCP/IP configurations, DNS, and firewalls.
Process Improvement and Documentation:
Develop and implement IT processes and procedures to improve efficiency.
Maintain detailed documentation of solutions, technical processes, and IT systems.
Here's the profile we're looking for:
Required System Knowledge:
Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin
Jira, Confluence, Adobe Admin
Microsoft Defender, Apple Business Manager, pf Sense, 3CX
Required Technical Skills:
Active Directory (AD): User management, group policies, and permissions.
Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues.
Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration.
Software Support: Install, configure, and provide support for applications like Office 365.
Remote Support: Manage and support users via remote desktop tools.
Interpersonal and Professional Skills:
Customer Service: Deliver professional, empathetic support to users.
Communication: Clearly convey technical solutions in written and verbal formats.
Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments.
Problem-Solving: Analyze root causes and implement optimal solutions.
Organization: Manage multiple tickets, prioritize tasks based on urgency and impact.
Documentation: Maintain thorough records of procedures and solutions.
Ownership and Agility: Demonstrate a strong sense of ownership, responsibility, and an agile mindset to adapt to changing environments.
Education and Experience:
College diploma or Attestation of College Studies in Computer Science.
1 to 2 years of experience in IT support.
Preferred Certifications:
CompTIA A+, Network+
Microsoft 365 Certified
Other relevant IT certifications
A few more relevant details:
Work schedule: Monday to Friday,
Onsite.
Job type: full-time, permanent
We are excited to hear from you, so please apply!
This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes.
#LI-ONSITE
Swimming Pool Junior Technician
Information technology internship job in Shavertown, PA
🌟 Jumpstart Your Career - Join Summit Swimming Pools Inc as a Junior Technician and Grow with the Best! 🌟 Job Title: Swimming Pool Junior Technician Company Name: Summit Swimming Pools, Inc. Pay Range: $40,000 - $55,000+ per year Industry: Swimming Pools / Hot Tubs (Residential, Commercial)
Location: Ardmore, PA
Job Overview
Summit Swimming Pools Inc is looking for a dependable and motivated Swimming Pool Junior Technician to join our dynamic team. This is an entry-level role perfect for someone who may not have extensive experience but is eager to learn, works hard, and has a great attitude. You'll be trained by industry professionals and gradually take on more technical responsibilities in pool and spa maintenance, diagnostics, and installations. If you're looking for a company that invests in your development and offers a long-term career path-this is it.
Who We Are
At Summit Swimming Pools Inc, we are passionate about delivering high-quality service and unforgettable aquatic experiences for residential and commercial clients alike. From backyard pools to large-scale spa systems, our expert team handles it all. Our culture is built around growth, mentorship, and excellence, and we believe in training the next generation of pool and spa professionals.
Learn more about us at *************************
Key Responsibilities
Assist senior technicians in servicing and repairing pool and spa systems, including pumps, filters, heaters, and lighting.
Learn to perform water testing, chemical balancing, and general maintenance tasks.
Help with the installation of new equipment and components under supervision.
Drive to customer locations using a company-provided vehicle and maintain professional conduct on-site.
Use provided tools and mobile tech to track service orders and complete job documentation.
Attend hands-on training, safety sessions, and manufacturer certification courses.
Maintain cleanliness and organization of work vehicle, tools, and supplies.
Follow safety protocols and company policies on all job sites.
Qualifications
No prior pool experience required-just a strong work ethic and willingness to learn.
A good attitude, punctuality, and dependability are must-haves.
Mechanical aptitude or previous experience in a skilled trade is a plus
Ability to work outdoors in varying weather conditions.
Comfortable lifting 50+ lbs, bending, climbing, and performing physical tasks.
Basic comfort with smartphones or tablets for scheduling and reporting.
Must have a valid driver's license and clean driving record.
Benefits
Bi-weekly pay with overtime potential
Medical insurance and health perks
Simple IRA with company match
Paid time off for holidays, vacation, and sick leave
Paid training programs and apprenticeship opportunities
Mentorship from experienced technicians
Manufacturer and OSHA safety certifications
Uniforms and safety gear provided
Tablet/smartphone tech package
Monthly perks (gift cards, electronics, etc.)
Team events (BBQs, concerts, fishing trips, holiday parties)
Referral bonuses & sales contests
A people-first culture with long-term career growth paths
Schedule
Full-Time
Monday to Friday
(Some seasonal overtime may be available)
Work Location
Field-based, serving both residential and commercial sites
Travel required
Equal Employment Opportunity
Summit Swimming Pools Inc is an Equal Opportunity Employer that values diversity and inclusion. We're committed to offering a safe and supportive workplace where all team members can grow and succeed. Join a team that treats you like family and trains you like a pro.
Ready to dive into a career with purpose and potential? Apply today to begin your journey as a Junior Technician at Summit Swimming Pools Inc!
Field Support Technician
Information technology internship job in Tobyhanna, PA
Overview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment.
Responsibilities include, but not limited to:
* Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces.
* Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support.
* Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities.
* Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan.
* The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices.
* Monitors and responds to complex technical control facility hardware and software problems.
* Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance.
* Provide quality assurance review and evaluation of new and existing software products.
Minimum Qualifications
* Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education.
* Candidate must be a US Citizen and have an Active SECRET security clearance
* A minimum of five (5) years related experience.
* Capability to distinguish between hardware and software problems in multi-vendor systems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Required to Deploy to austere locations and climb in and around military vehicles of all types.
* Required to regularly sit, walk, and/or stand throughout various times during the day.
* Up to 50 percent travel depending on the workload.
Desired Qualifications
* Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations.
* Prior military experience.
About Sev1Tech LLC
Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.
At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.
Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.
Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media!
For any additional questions or to submit referrals, feel free to reach out to ***********************.
Auto-ApplyField Support Technician
Information technology internship job in Tobyhanna, PA
Job DescriptionDescriptionAugustine Consulting, Inc. is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Field Support Technician to join our team to provide support to tactical radio systems through New Equipment Training (NET) in support of PM Tactical Radio (PM TR).
Duties and Responsibilities:
A Field Support Technician at ACI will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include but are not limited to:
Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces.
Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan.
Support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices.
Monitor and respond to complex technical control facility hardware and software problems.
Interface with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance.
Provide quality assurance review and evaluation of new and existing software products.
A Field Support Technician who fits our team is:
Dynamic: contributes energy and enthusiasm to our daily tasks, to the team's interactions, and to the Company's mission.
Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter.
Mature: respects others' opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company's leaders.
Forthright: speaks with conviction; argues based on understanding, respectfully.
Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected.
Timely: shows up, ready to think, prepared to get on with the day's assignments; contributes analytical insights that meet time-sensitive, reasonable requests.
Honest: knows what's right, what's legal, what's appropriate; conducts himself/herself accordingly.
Required Qualifications
Must be a U.S. citizen.
Due to the sensitive nature of the work being performed, a candidate must possess or have the ability to possess a Department of War (DOW) Secret clearance.
Bachelor's degree in a related field (Computer Science, information Systems, Engineering, Business or related scientific or technical discipline). Four (4) additional years of direct relevant technical experience may be substituted for education.
A minimum of five (5) years related experience.
Capability to distinguish between hardware and software problems in multi-vendor systems.
Up to 50 percent travel depending on the workload.
Ability to travel to austere locations and maneuver in and around military vehicles of all types.
Augustine Consulting, Inc. offers a robust benefits package which includes:
Competitive salary
Comprehensive Medical, Dental, and Vision plans
Group Life and Voluntary Life Insurance plans
Retirement Savings Plan
Paid Time Off
Paid Parental Leave
Tuition and Professional Development Reimbursement Program
Technical Services Specialist
Information technology internship job in Wilkes-Barre, PA
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE
The Technical Services Specialist's role is to support the stable operation and perform daily troubleshooting of the MSP in-house support calls relating PC hardware and software, network and telecommunications.
Monitors and responds to complex technical hardware and infrastructure problems utilizing a variety of hardware and software testing tools and techniques.
Responsible for responding to inquiries and providing information to customers calling into a service hotline.
Evaluates situation, determines appropriate response, records resolution or escalates to designated specialist/resource for resolution of customer's problem or complaint.
Maintains the VoIP system and associated voice messaging systems and is responsible for all Moves/Adds/Changes (MAC) associated with network, voice and AV systems. This includes the installation and maintenance of network hardware, voice and AV hardware along with their supporting infrastructure, as well as creation and ongoing maintenance of the associated documentation.
Assists with testing and Installation of new and existing network hardware and troubleshoots physical and network level performance issues.
Tracks issues escalated for resolution to ensure customer receives timely response.
Provides assistance to users for all aspects of end-user computing including desktop-based LAN system software, hardware, network and telecommunications.
Responsible for documenting solutions to problems and developing end-user guidelines.
Provides the functions of Technical Services Specialist and IT Customer Service Specialist support to business customers and if needed, escalates issues to peers or contracted external vendors based on negotiated criteria and thresholds
Follows established escalation processes and procedures for alerting higher levels of management when issues are unresolved and begin to have a material impact on business operation
Utilizes a comprehensive system knowledge database for the purpose of providing expeditious issue resolution for a diverse system portfolio
Effectively and efficiently utilizes software tools for recording, routing, escalating and analyzing customer service calls
Assists in the analysis of the technical performance and reliability of products, systems and services against identified industry standards to ensure customer satisfaction
Responsible for implementing technical service restorations and troubleshooting procedures for identifying, testing and diagnosing computer system and peripheral equipment failures
Assists in the development of standards for client technologies (e.g. desktops, laptops, printers, telephones, mobile telephones) to aid troubleshooting efforts, training and total cost of ownership
Monitors critical systems, responds to and escalates alerts from system monitoring applications
Follow a specified checklist or procedure without unnecessary or unwarranted deviation
Training: Provides and receives cross-discipline training in order to ensure maximum availability of systems under management.
Continuous Improvement: Actively pursues opportunities, as an individual and as part of a group, to improve knowledge, tools and processes for systems under management.
Some travel may be required for this position
Supports established enterprise Shared Services Agreement and adheres to ongoing collaboration efforts amongst all Mohegan properties
The Technical Services Specialist is responsible for the strict adherences to the Information Technology department compliance policies, internal control procedures, Pennsylvania Gaming Control Board control specifications and the Casino's policies and procedures. Performs other duties as assigned. Promotes superior guest service.
Minimum Qualifications
Associates degree in Information Systems, Computer Science, Engineering, Business or related field, and two (2) years as a Customer Service Specialist or High School Diploma or GED and six (6) years of progressive Information Systems experience in a Client Technologies or Customer Service environment
Demonstrated advance knowledge of Microsoft operating systems
Intermediate knowledge of AS400/i5 system platform is preferred
Requires weekend, evening work and working different shifts
Effective written and oral communications
Ability to obtain and maintain gaming licensure in one or more jurisdiction
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
Auto-ApplyComputer Field Technician
Information technology internship job in Pittston, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
I.T. Services Field Technician
Information technology internship job in Palmerton, PA
Company: PenTeleData
Shift: Monday-Friday, 8AM-5PM, but must be available for after hours and on call support
Pencor and its subsidiaries are Equal Opportunity Employers
PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department.
The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers.
This position will focus primarily in the areas of structured cabling and related services to support Telecom and Data network installations. Ability to travel and perform duties throughout our service footprint required.
Responsibilities include but are not limited to:
Installation and testing of cabling, equipment and peripherals for Telephone and data networks
Performing basic troubleshooting and testing of installed equipment
Performing cut-over and training for POTS and VOIP phone installations
Other duties as assigned
Qualifications:
Associates Degree and/or a combination of related industry experience and certifications
2+ years hand on experience with the installation of structured cabling for data and Telecom systems
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Understanding of Wi-Fi technologies
General knowledge of the full range of products and capabilities typically found in an SMB environment
Familiarity with common network equipment (wired/wireless) commonly installed in an SMB environment
Experience using MS Word, Excel, Viso and standard Microsoft applications
Experience with Data and Telecom network installations
Experience with POTS and VOIP phone services and requirements
Experience with standard networking equipment such as routers and switches
Excellent Communications Skills - Oral and Written
Excellent Organizational and Time Management Skills
Ability to use common hand/power tools and test equipment
Ability to lift and carry up to 40lbs
Ability to work well at heights on ladders, bucket trucks and roofs
Ability to present a professional appearance and provide exceptional customer service at all times and in all situations
Ability to travel and perform duties throughout our service footprint
Ability to work overtime and flexible schedules as needed
INDLP
IT Helpdesk Technician
Information technology internship job in Lehighton, PA
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.