Information technology internship jobs in South Dakota - 330 jobs
Level 1 IT helpdesk agent
Coforge
Information technology internship job in Sioux Falls, SD
Job Title: Level 1 IT helpdesk agent
Skills: Troubleshooting, IT helpdesk
Experience: 1+ Years
Onsite role and Full time
We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset:
Provide Level 1/2 support to the client.
Identify issues and escalate issues when necessary.
Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
Escalate user issues to appropriate resources when necessary.
Perform software, hardware and basic network troubleshooting.
Clearly document user issues and troubleshooting steps.
Maintain technical documentation.
Perform other duties as assigned.
$31k-51k yearly est. 3d ago
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IT Support Intern
Interstates 3.8
Information technology internship job in Sioux Falls, SD
Looking for a hands-on, meaningful internship where you can grow your tech skills? As an IT Support Intern at Interstates, you'll play a key role in delivering seamless tech support to our team-helping keep our systems running smoothly so we can provide exceptional service to our external clients. You'll gain real-world experience troubleshooting hardware, software, data, and communications issues, all while building valuable skills for your future career. This internship is perfect for students pursuing a degree in a technology-related field who are eager to learn, collaborate, and make a real difference.
Key Responsibilities
General Computer & Technology Support
* Answer software and hardware support calls for office-based and remote users.
* Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices.
* Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals.
* Deploy and maintain new computers, imaging devices as needed using company standard processes.
* Research, investigate, and order approved computer products under supervision.
* Contact vendors for support and warranty service, as necessary.
* Design and update spreadsheets and simple databases for internal use.
* Provide basic onboarding, training, and user instruction on common company systems.
* Participate in testing and basic analysis of computer systems, programs, and user-reported issues.
* Maintain accurate documentation of procedures, assets, or inventory.
Data Privacy & Security Support (including HIPAA):
* Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations.
* Participate in HIPAA or company-led data security training as required by role.
* Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements.
* Assist with security and compliance audits as requested.
Teamwork & Communication
* Communicate effectively and professionally with team members, end-users, and vendors.
* Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes.
* Exhibit a positive attitude reflective of Interstates' values and commitment to service.
Education and/or Experience:
* Must be currently enrolled in an associate or bachelor's degree program in Computer Science, InformationTechnology, Management Information Systems, or a closely related field.
* Basic technical experience-such as coursework, academic projects, or part-time employment/internships in IT support-is preferred but not required.
* Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment.
Preferred Skills:
* Excellent communication and teamwork skills
* Excellent analytical, written and oral communication skills
* Ability to work individually and as part of a team
* Self- motivated
Compensation: The pay range for this position is $19/hr - $21/hr. Our compensation ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.
Application End Date: February 28, 2026
Interstates Describes Its Culture as: Family-Like:
* Caring co-workers treat each other like family
* Be treated like an individual, not just a number
* Flexible schedules allow you to focus on your personal life as well as work-life
* Lunch gatherings and social activities promotes fun and camaraderie
* Support charities and your community through events sponsored and hosted by Interstates
$19-21 hourly 8d ago
IT Support Specialist
Expansion Capital Group
Information technology internship job in South Dakota
Requirements
Required Education and Experience
A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience.
Knowledge of business computer hardware
Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android
Application support experience
Working knowledge of IT diagnostic utilities
Ability to set goals and meet objectives
Adherence to quality problem resolution, done right the first time
Good written and oral communication skills
Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills
Strong documentation skills of processes and procedures
Additional Eligibility Qualifications
Ability to conduct research into a wide range of IT issues
Ability to absorb and retain information and new technology quickly
Ability to present ideas in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Ability to listen and adhere to directions
Analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Customer service orientation
Experience working in a team-oriented, collaborative environment
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$31k-50k yearly est. 10d ago
IT Help Desk Specialist
Riverside Electric 3.7
Information technology internship job in South Dakota
Requirements
What You'll Need:
High school diploma or GED
A+, Network+, and Security+ certifications preferred but not required
1-year experience in similar role preferred but not required
Must be available for varying shifts depending on customers' needs
Excellent customer service skills
Strong verbal communication and problem-solving skills
Ability to work efficiently within a team
Must be able to pass drug screening and background check
Bilingual a plus
What You Can Look Forward to:
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges.
CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges.
TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
$40k-52k yearly est. 60d+ ago
Biomedical Technician/Equipment Support Specialist
Veterans Engineering
Information technology internship job in Sturgis, SD
Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization.
Responsibilities
Install, calibrate, and maintain biomedical equipment to ensure optimal performance.
Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices.
Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes.
Provide technical support to healthcare staff, offering training and guidance on proper equipment usage.
Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies.
Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures.
Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization.
Requirements
A two-year associate degree or higher in an applied science or equivalent military training.
Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of test equipment.
Ability to read, analyze, and interpret technical literature, schematics, and drawings.
A minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance.
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
$31k-50k yearly est. Auto-Apply 60d+ ago
Information Technology Intern - Summer 2026
The First National Bank In Sioux Falls 3.0
Information technology internship job in Sioux Falls, SD
Job Description
As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions.
In addition, our FIRST Values apply to all teammates without exception.
FIRST Values
Family - We support, trust, and respect each other, our customers, and our shareholders.
Independence & Innovation - We embrace change as it is vital to our success.
Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect.
Stewardship - We take care of ourselves so we can take care of others.
Teamwork - We help each other grow and succeed.
Who we are:
The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.
The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success.
Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.
Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.
Although banking has evolved over the years, our mission and values have not and will not change.
What will you do:
Accountabilities
Build Computers
Assemble computers according to the build procedure and guidance provided by the Help Desk Team.
Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary.
Follow company procedures for disposing of outdated equipment.
Store all hardware in safe and secure locations according to company procedures.
Printer Troubleshooting
Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team.
Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed.
Deliver toner cartridges and other printer supplies as needed.
Relocating Workstations
Assist in moving teammates to new workstations under the guidance of the Help Desk Team.
Set up teammate workstations in a clean and organized manner.
Provide basic troubleshooting to resolve any setup issues that may arise.
Training and New Hire Orientation
Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones.
Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures.
Professional Development
Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth.
Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals.
Regularly review and discuss progress to ensure your experience is tailored to your development needs.
Qualifications:
Current enrollment in an associate's or bachelor's degree program in computer science or a related field is preferred.
Skills and Abilities:
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to work independently with supervision. Goal-oriented and self-motivated.
Ability to maintain positive rapport with a wide range of individuals.
Ability to accept direction and adapt to changing priorities to meet the needs of the organization.
What's in it for you?
With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry.
Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.
$27k-32k yearly est. 18d ago
On-Site IT Support Analyst
LCI-Lawinger Consulting 3.6
Information technology internship job in Brookings, SD
Job Description
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. .
Responsibilities:
Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software
.
Assist with large project to reset all IT devised IP Address.
Printer support for Laserjet and Label (Zebra, Datamax, Other) printers,
Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately
.
Assist in the creation/maintenance of documentation.
Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision.
$22-$28/HR
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$22-28 hourly 8d ago
IT Support Technician
Valley Queen 3.3
Information technology internship job in Milbank, SD
Job DescriptionAbout the Role
We're looking for a hands-on problem solver to join our IT team! As an IT Support Technician, you'll be the go-to person for keeping our technology running smoothly. From desktops and laptops to printers and mobile devices, you'll help install, troubleshoot, and maintain the tools that keep our business connected. You'll also assist with network issues, provide user training, and back up our Help Desk when needed.
What You'll Do
Set up, repair, and maintain computers, printers, phones, and other tech equipment.
Respond quickly to support requests and log details in our ticketing system.
Help install and update hardware and software across the company.
Assist with network components like servers, switches, firewalls, and backups.
Keep accurate records of equipment, configurations, and procedures.
Support new hires with account setup and workstation preparation.
Handle offboarding tasks like account deactivation and hardware collection.
Communicate clearly and professionally with team members and vendors.
Stay up to date on new technology and bring fresh ideas to the table.
What We're Looking For
Education: High school diploma or GED required. College coursework or equivalent experience in IT preferred.
Experience: Familiarity with Microsoft applications and PC hardware/software.
Bonus Skills:
Bachelor's degree in IT or related field
Knowledge of LAN/WAN networks and TCP/IP
A+ or Cisco certifications
Bilingual (English/Spanish)
Why You'll Love It Here
Work in a professional office environment with modern technology.
Opportunities for training and occasional travel.
Be part of a collaborative team that values innovation and problem-solving.
Physical Requirements: Mostly desk work with some lifting (up to 50 lbs occasionally).
Confidentiality: Protecting company information is a must.
Monday - Friday with on-call rotation
8:00 AM to 5:00 PM
$37k-63k yearly est. 10d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology internship job in Sioux Falls, SD
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 1d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology internship job in Watertown, SD
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-46k yearly est. 21d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Information technology internship job in Sioux Falls, SD
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$54k-74k yearly est. 7d ago
Information Systems Administrator
Central Payments 3.9
Information technology internship job in Sioux Falls, SD
Job Description
Are you a hands-on IT professional who enjoys solving problems and keeping systems running smoothly? Join Central Payments and play a critical role in supporting our technology infrastructure while partnering with teams across the organization to drive efficiency, security, and innovation.
What You'll Do
Manage and oversee day-to-day operations of the internal Help Desk, including ticket flow and issue resolution
Administer enterprise systems such as Office 365, email, web security tools, and Azure cloud environments
Partner with managed IT providers to handle escalations, system outages, SLA performance, and ongoing support needs
Install, configure, and maintain computers, mobile devices, networking equipment, and office technology
Deploy and manage third-party software applications, hardware, and user access in alignment with company security standards
Track and maintain IT assets, hardware inventories, and software licensing
Ensure compliance with corporate security policies related to system access, hardware, and data protection
Develop and maintain technical documentation, system procedures, and training materials
Support data-related troubleshooting, documentation, and storage management
Collaborate with internal stakeholders to improve and optimize information systems and infrastructure
Why You Should Join Us
Make a direct impact by owning and improving core IT operations
Work cross-functionally with teams and leadership in a growing fintech environment
Gain exposure to modern cloud-based systems and enterprise technologies
Be trusted as a key technical resource and partner across the organization
What You Bring
Strong experience supporting Windows environments and Microsoft 365 applications
Working knowledge of mobile platforms including iOS, Android, and Chrome OS
Experience managing help desk or ticketing platforms
Excellent analytical and problem-solving skills
Strong communication skills with the ability to collaborate across teams and vendors
Ability to manage multiple priorities, deadlines, and technical issues efficiently
A proactive mindset with an interest in improving systems and processes
Qualifications
Bachelor's degree in Computer Science or a related field, or equivalent experience
3+ years of experience in information systems, IT infrastructure, or systems administration
What We Offer
Opportunities for professional growth and development
A supportive team culture where your voice is heard
An in-person role, offering hands-on collaboration with our onsite teams and systems
$66k-83k yearly est. 14d ago
IT Help Desk
Poet 4.8
Information technology internship job in Sioux Falls, SD
At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world.
CULTURE IS KING AT POET
We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins!
JOB SUMMARY & RESPONSIBILITIES
In POET InformationTechnology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions.
An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills.
This is an on-site role located in Sioux Falls, SD. Responsibilities include:
Adhere to all security practices and procedures to safeguard company resources.
Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems.
Successfully troubleshoot issues both independently and in collaboration with all available resources.
Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems.
Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction.
Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems.
Travel to remote sites as necessary to support operations.
Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director.
Communicate frequently with end users as well as other support teams.
Foster a culture of safe behavior and environmental compliance at all times.
Maintain a team environment at all times and champion POET in the community.
Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses!
QUALIFICATIONS & SKILLS
Associates degree in a technical field or equivalent experience.
1 - 3 years of experience supporting the following competencies:
Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks.
Specific knowledge and experience with Windows Operating system based PCs and laptops;
Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware.
Troubleshoot PC, Printer and non-application support software problems until resolution is achieved.
Ability to troubleshoot hardware and software problems
Install and upgrade hardware and desktop software.
Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs.
A SUCCESSFUL CANDIDATE WILL HAVE
High level of personal integrity
Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization
Demonstrated problem-solving and critical thinking skills
Ability to embrace and promote change
Ability to work in a team environment
WORK ENVIRONMENT
This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration.
GROWTH & DEVELOPMENT OPPORTUNITIES
At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset.
BENEFITS
For eligible team members
Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution
Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses
Competitive pay, including shift premium pay for qualifying positions
401K with company match
Paid time off and paid holidays - 40 hours available on day ONE!
Paid Parental Leave
Tuition reimbursement
Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations
OTHER PERKS
For eligible team members
A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually
Onsite fitness centers or fitness reimbursements
Safety and cold weather gear reimbursements
Discounted home and auto insurance
POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.
$30k-60k yearly est. Auto-Apply 31d ago
IT Technician
Vantage Point Solutions 4.4
Information technology internship job in Mitchell, SD
The Internal IT Technician is responsible for providing technical support, maintaining internal IT systems, and assisting with infrastructure and security initiatives. This role requires hands-on experience with hardware, software, and network troubleshooting, as well as a working knowledge of compliance frameworks such as SOC 2.
Responsibilities and Duties:
Provide technical support to internal users across hardware, software, and network issues.
Install, configure, and maintain desktops, laptops, printers, and mobile devices.
Support Microsoft 365 administration, including user setup, license management, and troubleshooting.
Assist with network and server maintenance, including patching, monitoring, and backups.
Maintain IT asset inventory and ensure accurate documentation of systems and configurations.
Participate in internal audits and support SOC 2 compliance efforts by following and documenting IT policies and procedures.
Identify and escalate security risks or non-compliant practices.
Collaborate with the IT Manager on projects such as system upgrades, migrations, and new technology rollouts.
Qualifications:
Associate's or Bachelor's degree in InformationTechnology, Computer Science, or related field (or equivalent experience).
2+ years of experience in an IT support or technician role.
Familiarity with SOC 2 compliance requirements and IT security best practices.
Proficiency with Windows OS, Microsoft 365, and basic networking concepts.
Strong troubleshooting, communication, and documentation skills.
Preferred Skills:
Experience with endpoint management tools.
Exposure to cloud platforms (Azure, AWS).
Understanding of InformationTechnology Infrastructure.
Compensation and Benefits:
This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
About Vantage Point Solutions
Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.
The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too).
EEO
Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”
$29k-39k yearly est. Auto-Apply 60d+ ago
IT Help Desk Specialist
Riverside Technologies, Inc.
Information technology internship job in North Sioux City, SD
Job DescriptionDescription:
Riverside Technologies, Inc. is currently seeking a full-time IT Help Desk Specialist to join our team.
Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application!
What You'll Be Doing:
Providing technical assistance and support for incoming questions and issues related to computer systems, software, and hardware
Training computer users on basic usage of computer systems
Maintaining daily performance of computer systems
Walking customers through problem-solving processes to find root cause of system issues
Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers
Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems
Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
Installing computer peripherals for users
Responding to questions from customers seeking help either via email, in person, or over the phone
Following up with customers to ensure issue has been resolved
Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally
Performing other related duties as assigned
Requirements:
What You'll Need:
High school diploma or GED
A+, Network+, and Security+ certifications preferred but not required
1-year experience in similar role preferred but not required
Must be available for varying shifts depending on customers' needs
Excellent customer service skills
Strong verbal communication and problem-solving skills
Ability to work efficiently within a team
Must be able to pass drug screening and background check
Bilingual a plus
What You Can Look Forward to:
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges.
CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges.
TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.
$34k-50k yearly est. 18d ago
IT Help Desk
Dynamic Business Solutions
Information technology internship job in Sioux Falls, SD
Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries.
About Us:
At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients.
Job Summary:
We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary.
Key Responsibilities:
Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution.
Incident Management: Log, track, and manage incidents and service requests submitted by the users.
Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications.
User Assistance: Assist users with account setup, password resets, and access to applications and systems.
System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades.
Documentation: Create and maintain documentation for IT procedures, solutions, and user guides.
Escalation: Escalate complex issues to higher-level support or specialized teams when necessary.
Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services.
Qualifications:
Education: Associate degree in InformationTechnology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Experience: 1-2 years of experience in IT help desk support.
Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction.
Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively.
Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Team Player: Ability to work effectively both independently and as part of a team.
Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.
Benefits:
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off and holidays
Professional development opportunities
Supportive and collaborative work environment
$31k-51k yearly est. 60d+ ago
IT Help Desk
Dynamic Business Solutions Sioux Falls
Information technology internship job in Sioux Falls, SD
Job Description
Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries.
About Us:
At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients.
Job Summary:
We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary.
Key Responsibilities:
Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution.
Incident Management: Log, track, and manage incidents and service requests submitted by the users.
Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications.
User Assistance: Assist users with account setup, password resets, and access to applications and systems.
System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades.
Documentation: Create and maintain documentation for IT procedures, solutions, and user guides.
Escalation: Escalate complex issues to higher-level support or specialized teams when necessary.
Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services.
Qualifications:
Education: Associate degree in InformationTechnology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Experience: 1-2 years of experience in IT help desk support.
Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction.
Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively.
Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Team Player: Ability to work effectively both independently and as part of a team.
Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.
Benefits:
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off and holidays
Professional development opportunities
Supportive and collaborative work environment
#hc207528
$31k-51k yearly est. 4d ago
Information Systems Administrator
Cc-Cp Merger Sub LLC
Information technology internship job in Sioux Falls, SD
Are you a hands-on IT professional who enjoys solving problems and keeping systems running smoothly? Join Central Payments and play a critical role in supporting our technology infrastructure while partnering with teams across the organization to drive efficiency, security, and innovation.
$64k-85k yearly est. Auto-Apply 14d ago
Computing/IT Associate II
Fermilab
Information technology internship job in Lead, SD
$63,200.00-$89,867.00.
Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such the scope and responsibilities of the position, qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs.
The Computing / IT Associate II organizationally reports to the South Dakota IT Group Manager and works closely with the Fermilab South Dakota Services Division (SDSD), the LBNF/DUNE Project, and technical staff supporting operations at the Sanford Underground Research Facility (SURF). Under limited direction, this position is responsible for providing general IT and computing support services with a focus on systems, networking, and infrastructure in support of the DUNE experiment.
This position is based in Lead, South Dakota. Relocation assistance is provided.
What your day-to-day as a Computing / IT Associate II at Fermilab will look like:
Respond to user requests across multiple applications, systems, networks, and telecommunications services
Provide primary general IT support with emphasis on network and systems infrastructure
Support and maintain laboratory services including authentication services, email and messaging systems, audio/video conferencing, application services, computer security, and central web hosting
Schedule installations and upgrades and maintain systems in accordance with established IT policies and procedures
Monitor systems and notify appropriate personnel of issues impacting performance, availability, or security
Assist in the development and maintenance of documentation for management services and user guidance
Conduct routine hardware and software audits of workstations and servers to ensure compliance with established policies and procedures
Communicate and coordinate with technical personnel, users, and project staff, including individuals from non-computing disciplines and mid-level management
Provide consultation and technical guidance to users and supporting services as needed
Move between multiple on-site locations, including underground facilities, to perform assigned duties
Work under minimal supervision while collaborating effectively with multiple teams
Abide by, and be responsible for, performing all duties in accordance with applicable environmental, health, and safety regulations and practices
Perform other duties as assigned
Skills and Attributes for Success:
High school diploma or equivalent
Strong customer service mindset with a passion for technology and helping users
Ability to work independently and as part of a collaborative team
Ability to work in varied environments, including underground locations with limited natural light
Ability to wear and operate required personal protective equipment (PPE), including hard hats, safety glasses, gloves, and steel-toed boots
Applicable Knowledge, Skills, and Abilities Preferred:
Experience working with networking equipment and solid knowledge of IP networking
Experience installing network cabling (fiber and copper)
Experience installing, supporting, and troubleshooting desktop operating systems
Excellent written and verbal communication skills and the ability to take responsibility for small- to medium-scale projects
Cisco technical certifications (desirable)
Experience with scripting languages (desirable)
Work Arrangement:
Onsite: This is an onsite role, and the candidate must be able to work from the Lead, South Dakota project location. Work will include both office and industrial environments, including underground facilities at SURF.
Why Fermilab:
Fermilab is America's premier laboratory for particle physics and accelerator research, funded by the U.S. Department of Energy. We support discovery science experiments in Illinois and locations around the world, including deep underground mines in South Dakota and Canada, mountaintops in Arizona and Chile, CERN in Europe and the South Pole.
Drug-Free Workplace & Pre-Employment Screening
Fermilab is dedicated to fostering a safe, productive, and drug-free work environment. As part of the hiring process, candidates must successfully complete a background check and drug screening. Employment is contingent upon the successful completion of these screenings.
Equal Opportunity Statement
Fermilab is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
REAL-ID Requirement for access to Fermilab Campus
Fermilab requires all members of the public to produce a REAL-ID, or equivalent, to access the Fermilab Campus for interviews or career events. A list of acceptable forms of ID can be found here: ******************************************************************************* If a candidate is selected for an interview but does not possess any of the equivalent documents, we may schedule a virtual interview.
What To Expect Next:
We'll be in touch! If your qualifications are in alignment with the position requirements, one of our recruiters will be reaching out to schedule a phone interview to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, X, Instagram, LinkedIn, or our About Us page.
$63.2k-89.9k yearly Auto-Apply 36d ago
Associate IT Support Specialist
Falcon Plastics 3.9
Information technology internship job in Brookings, SD
At Falcon Plastics, we pride ourselves on being an innovative, family-owned manufacturer with a strong commitment to our people. We believe our employees are the foundation of our success-and we're looking for someone who's eager to grow their IT career while supporting a collaborative, hands-on team.
Position Summary
We're seeking an IT Support Specialist to provide front-line technical support for end users across our manufacturing locations. This role focuses on troubleshooting day-to-day user issues, provisioning laptops, phones, and applications, and resolving Tier 1 and some Tier 2 support tickets. You'll work closely with a small IT team, gaining exposure to enterprise systems and opportunities to grow into advanced infrastructure support.
What You'll Do
Provide first- and second-level technical support to employees, ensuring timely and effective resolution of IT issues.
Troubleshoot hardware, software, peripheral, and mobile device problems.
Provision and configure laptops, thin clients, mobile devices, and VoIP phones.
Monitor and maintain IT Help Desk tickets, ensuring quick follow-up and clear communication with users.
Assist with software installations, updates, and patches (Windows OS, MS Office, Adobe, VMware, Citrix, etc.).
Train employees on computer equipment and software as needed.
Document issues, solutions, and procedures in IT systems and maintain equipment inventory.
Assist IT staff with escalations, preventative maintenance, and projects (including server/network equipment setup).
Support cabling, racking, and barcode scanner configuration when needed.
Foster positive working relationships across departments and with vendors.
What We're Looking For
1-3 years of IT support/help desk experience preferred (manufacturing environment a plus).
Strong troubleshooting skills for hardware, software, and mobile devices.
Working knowledge of Microsoft environments, Active Directory, and ticketing systems.
Willingness to learn and adapt in a fast-paced setting.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Why Join Falcon Plastics?
Competitive pay and comprehensive benefits package.
Hands-on experience with enterprise systems and opportunities for career growth.
A supportive team culture where your contributions make a difference.
Stability of a long-standing, family-owned company with a people-first philosophy.
Location
This position is based on-site at our Brookings, SD facility.
$36k-47k yearly est. 60d+ ago
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