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Information technology internship jobs in Sparks, NV

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  • Help Desk Technician

    Insight Global

    Information technology internship job in Sparks, NV

    Title: Lead Help Desk Technician Duration: PERM Pay: $70,000/yr - $75,000/yr Exact compensation may vary based on several factors, including skills, experience, and education. Schedule: Onsite Monday-Friday, 8 AM-4 PM or 9 AM-5 PM (flexible) On-Call: Every 13 weeks, Monday-Monday, 5 PM-7 AM Paid $35/hr for any calls resolved during on-call hours Passive pay of $12.50/hr when on-call but not called Required Skills & Experience 5+ years in help desk or desk-side support 2+ years in a lead or supervisory help desk role Active or expired CompTIA A+ Certification Experience with Azure AD and Active Directory Strong troubleshooting skills for Apple devices (MacBooks, iMacs, iPhones, iPads) in a corporate environment Familiarity with Intune and Jamf device management tools Knowledge of user authentication systems (MFA, SSO, etc.) Nice to Have Military experience Additional certifications: Microsoft, ITIL, Network+, Security+ Job Overview Insight Global is hiring a Lead Help Desk Technician for a major data center client in Reno, NV. You'll provide on-site support for internal users, manage hardware/software installations, and troubleshoot issues. Responsibilities include administering and supporting computers, printers, servers, and related equipment, Ensuring timely issue resolution and minimizing service interruptions, leading help desk operations and monitoring service quality. Ideal candidates have strong technical skills, leadership experience, and excellent communication abilities.
    $70k-75k yearly 1d ago
  • Computer Field Tech Position- Reno NV

    BC Tech Pro 4.2company rating

    Information technology internship job in Reno, NV

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Help Desk Specialist

    Nuaxis Innovations 3.9company rating

    Information technology internship job in Reno, NV

    \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations. **Key Responsibilities** · Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. · Respond to user requests via phone, email, and in-person support channels. · Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. · Install, configure, and maintain desktop/laptop hardware and software. · Track and manage IT service tickets and escalate complex issues as needed. · Participate in equipment deployments and system upgrades. · Communicate the status of pending requests, outages, and maintenance activities to end users. · Maintain documentation and knowledge base articles as needed. · Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** · Associate's degree in IT or related field, or equivalent work experience. · 2+ years of hands-on experience in a help desk or desktop support environment. · Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365. · Exposure to supporting mobile devices in an enterprise environment. · Strong communication and customer service skills. · Ability to work independently in a fast-paced federal workplace. · Must be eligible to work in the United States and pass a federal background check. **Preferred Qualifications** · Experience working with federal agencies or in a government contracting environment. · Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms. · Certifications such as CompTIA A+, Network+, or ITIL Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE
    $46k-69k yearly est. 23d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Information technology internship job in Reno, NV

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $42k-62k yearly est. 13h ago
  • Help Create Families - Become a Surrogate with Full Support

    Shining Light Baby 3.5company rating

    Information technology internship job in Sparks, NV

    As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey. Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special. Who Can Become a Surrogate? To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met: Age: Between 21-40 years old. Pregnancy: Have had at least one successful pregnancy without complications. Support: Live in a stable and supportive environment. Health: Obtain approval from your OB/GYN. Lifestyle: Lead a healthy, non-smoking lifestyle. Benefits of Becoming a Surrogate With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life. Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing Financial Compensation: Earn $75,000 or more for your time, effort, and commitment Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance About Us At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way. We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process. If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step. Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
    $19k-27k yearly est. 7d ago
  • IT Field Support Technician_Reno

    Gr8Ttek, LLC

    Information technology internship job in Reno, NV

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call +$5 per diem Dell/Lenovo Certification Training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR CUNDRINaag
    $34k-59k yearly est. 23d ago
  • IT Technician

    Fortis Construction Inc. 3.2company rating

    Information technology internship job in Reno, NV

    PURPOSE The IT Technician provides timely and effective technical support to end users, ensuring the smooth operation of IT systems and minimizing disruptions to productivity. They help employees navigate software and hardware challenges, maintain cybersecurity best practices, and contribute to the overall efficiency of the IT team with documentation management. RESPONSIBILITIES * Strong communication and interpersonal skills to provide excellent customer support to employees in a dynamic construction environment. * General cybersecurity knowledge. * Provide technical support to end users via phone, email, and in person. * Troubleshoot and resolve IT-related issues, including hardware, software/SaaS, mobile, and network problems. * Provide training and support on IT systems and applications. * Maintain and update the helpdesk knowledge base. * Escalate complex issues to Systems and Enterprise Applications teams. * Collaborate actively with Enterprise Application and Systems Administrators. * Manage internal hardware purchasing for end users through the Tech Closet. * Assist in other duties as assigned, relevant to the achievement of the position's and team's objectives. REQUIRED QUALIFICATIONS * 3+ years of experience in a technical support role. * Strong knowledge of computer hardware, software, and networks. * Excellent customer service and communication skills. * Ability to work independently and as part of a team. * Ability to work under pressure and meet deadlines. * Excellent organization skills. * Strong relationship-building skills. * Must possess a valid driver's license and a satisfactory driving record in accordance with Fortis policy. PREFERRED QUALIFICATIONS * Experience with helpdesk ticketing systems. * Experience imaging and deploying computers. * Experience with scripting languages. * Experience with Microsoft 365 / Azure. * Experience with Google Workspace. * CompTIA A+ or similar. PHYSICAL REQUIREMENTS * Operate firm computer equipment and phones. * Wear appropriate personal protective equipment (PPE) such as hard hats, safety glasses, work boots, and high visibility vests. * Work is performed in a professional office environment. Role is stationary, often standing or sitting for long periods of time, utilizing standard office equipment such as computers, phones, photocopiers, etc. Communication with internal and external contacts, including speaking and hearing is required. May occasionally push, pull or lift up to 25 lbs. #LI-TP1 RQ-0529 IT Technician (Open) Fortis is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regards to race, color, religion, sex, age, disability or any other protected categories. It is our intention that all qualified applicants be given an equal opportunity and that selection decisions be based on job-related factors.
    $40k-76k yearly est. Auto-Apply 15d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information technology internship job in Carson City, NV

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 6d ago
  • IT Support for NV Agency

    Management Applications

    Information technology internship job in Reno, NV

    Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
    $38k-66k yearly est. 60d+ ago
  • IT Specialist - Help Desk

    New Deantronics

    Information technology internship job in Sparks, NV

    Full-time Description IT Specialist - Help Desk Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role is in-person. In this role, you'll provide front-line technical support, keep our systems running smoothly, and help ensure employees have the tools they need to succeed. If you enjoy solving problems, delivering great service, and staying current on new technology, this is the place for you! Why You'll Love Working Here Comprehensive Health Coverage (employer paid) - Medical, dental, and vision plans Life Insurance - Employer-paid basic life 401(k) with Employer Match - Plan for your future with our discretionary match Generous Paid Time Off - 20 days of PTO to rest and recharge What You'll Do Troubleshoot and resolve hardware/software issues for desktops, laptops, printers, and other devices Install and configure desktop and laptop equipment Maintain computer systems and networks, including backups, security, and updates Troubleshoot and support remote equipment and software Provide timely, professional customer service to employees Support IT documentation, policies, and training materials Stay current with emerging technologies and best practices What We're Looking For Experience in IT support, help desk, or system administration Knowledge of Windows, Mac, and Linux operating systems Strong expertise in Microsoft Office 365 Suite Experience with VMware Knowledge of Cisco networking and Webex Control Hub administration Experience with Cisco Webex Room video systems Ability to work independently and collaboratively Strong communication, problem-solving, and organizational skills A passion for technology and continuous learning If you're ready to put your tech skills to work in a supportive, collaborative environment-apply today to join New Deantronics as our next IT Specialist - Help Desk professional! Requirements Bachelor's Degree in Informational Technology or related field - Preferred 3-5 Years experience in a related role - Preferred CompTIA A+ Certification - Preferred Microsoft 365 Certified: Administrator Expert - Preferred Experience with Solidworks- Preferred Salary Description $25.00 -$28.00 per hour
    $25-28 hourly 60d+ ago
  • IT Enterprise Specialist 2

    Nv Energy 4.9company rating

    Information technology internship job in Reno, NV

    Basic Purpose Provides personal computer hardware and software installation, configuration and troubleshooting for internal customers. Responsibilities Essential Duties and Responsibilities Performs installations and troubleshooting functions quickly and efficiently while producing a quality product. Consults with user departments to identify application opportunities, application justification and hardware/software requirements. Works with other team members to improve the processes needed to provide quality support for all customers. Updates and maintains on-line problem tracking information. Communicates effectively in oral and written form. Enhances knowledge of existing and emerging technologies by acquiring certifications and attending training classes. Develops solutions to business problems and conducts research of technical issues. Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company. Performs related duties as assigned. Qualifications Essential Education, Skills, and Environment Education and Work Experience Bachelor Degree in the area of specialty from an accredited school and 3-5 years of related work experience. Candidates that do not possess an associate's degree must have a minimum of 7 years of related work experience. Specialized Knowledge and Skills Demonstrated knowledge of: Microsoft operating systems, MS Word, MS Excel, and MS Access Intel based personal computer hardware configuration and installation Troubleshoot and resolving MS networking and client problems. Skills such as: Problem solving, interpersonal and communication. Equipment and Applications PCs, smartphones, tablets, word processing, spreadsheet and database software. Work Environment and Physical Demands General office environment. Must be able to drive. Minimal travel required. Must be able to lift 50 pounds.
    $95k-122k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Tech - PST

    Cybertronit

    Information technology internship job in Fernley, NV

    Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Fierce attention to detail and strong multi-tasking skills Ability to mentor and be mentored Strong technical background and interest Desire to solve complex problems and learn from them! Skills: Windows 10 Network Printers and Deployment LAN and WAN Networking General Hardware and Software Troubleshooting Some knowledge: Windows Server 2019 Office 365 and Exchange Administration Active Directory Group Policy Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team!
    $37k-67k yearly est. 29d ago
  • IT Technician

    Landry's

    Information technology internship job in Stateline, NV

    Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution. Responsibilities Provide first-level support for all systems, software, and hardware Use problem management software to track all user incidents, requests, and system downtime Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule Ensure user problems and requests are completed within approved SLA's Collaborate with team members to create and maintain standard operating procedures and technical support documentation Ensure all workspaces and equipment is maintained per department policy and procedures Collaborate with team members to complete project work Qualifications College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $21.00 - USD $24.00 /Hr. Tipped Position This position does not earn tips College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT
    $21-24 hourly 60d ago
  • IT Systems Administrator - Full Time

    Washoe Barton Medical Clinic 4.4company rating

    Information technology internship job in Gardnerville, NV

    Under the general direction of the IT Manager, the Systems Administrator is responsible for the maintenance, configuration, and optimization, of all IT systems infrastructure within the organization. In addition to the essential functions, the Systems Administrator will also be required to assist the IT team in project-related work, scoping, data backups, patching, and cyber security efforts. This position may also be required to assist in basic helpdesk functions as needed. Reports to the IT/IS Manager. POSITION REQUIREMENTS: Minimum Education Bachelor's degree in computer science or related field preferred; Experience in related fields may be substituted for education on a year-for-year basis. Certifications/Licensure: Microsoft Server 2019/2022. Azure cloud. SQL 2019/2022. VM-Ware or comparable software. Other systems-related certifications will be considered. Preferred Work Experience: Previous experience working in a healthcare setting. 3-4 years of experience in an IT Administrator role or industry equivalent. Experience with configuring/deploying IT systems such as firewalls, servers, data backups, patches, and basic networking. Working knowledge of SQL, HL7, VPN, WSUS, DNS, DHCP, DFS, Cisco VOIP systems, Domain Controllers, documentation and cyber security best practices. POSITION ESSENTIAL FUNCTIONS: Tracks hardware equipment and assists with annual budgetary recommendations. Operates, maintains, and tests all IT related backup systems according to industry standard. Assists in the overall planning and execution of organizational cyber security efforts. Maintains, tests, and deploys all updates or patches related to IT infrastructure. Manages overall patch update schedule for the organization through change management procedures. Facilitates timely and effective communication to departmental and organizational leadership regarding the status of work requests, deliverables and issues. Contributes to the resolution of help desk tickets. Responds to requests in a timely and professional manner. Completes issue reporting and tracking, manages solutions through change management processes. Provides a central resource for all systems related requests and projects. Provides technical support as needed. Performs scheduled and non-scheduled maintenance operations. BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment. NO STATE INCOME TAX Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account. Vanguard 401(k) with match. Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA). Employer Paid Basic Life and AD&D insurance. Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability). Earned Time Off, Sick Leave and Paid Holidays. Nevada 529 College Fund. Unum Employee Assistance Program. Employer paid Credit monitoring and Identity Theft Program through CyberScout. Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions). Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+. Paid Volunteer Hours for staff to help in the community. and More... CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Mon - Fri ; 9am - 5 PM.
    $73k-98k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology internship job in Reno, NV

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-48k yearly est. 13h ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology internship job in Reno, NV

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $42k-62k yearly est. 60d+ ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Information technology internship job in Carson City, NV

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $38k-68k yearly est. 8d ago
  • IT Systems Administrator - Full Time

    Carson Valley Health 4.4company rating

    Information technology internship job in Gardnerville, NV

    Job Description IT Systems Administrator - Full Time Under the general direction of the IT Manager, the Systems Administrator is responsible for the maintenance, configuration, and optimization, of all IT systems infrastructure within the organization. In addition to the essential functions, the Systems Administrator will also be required to assist the IT team in project-related work, scoping, data backups, patching, and cyber security efforts. This position may also be required to assist in basic helpdesk functions as needed. Reports to the IT/IS Manager. POSITION REQUIREMENTS: Minimum Education Bachelor's degree in computer science or related field preferred; Experience in related fields may be substituted for education on a year-for-year basis. Certifications/Licensure: Microsoft Server 2019/2022. Azure cloud. SQL 2019/2022. VM-Ware or comparable software. Other systems-related certifications will be considered. Preferred Work Experience: Previous experience working in a healthcare setting. 3-4 years of experience in an IT Administrator role or industry equivalent. Experience with configuring/deploying IT systems such as firewalls, servers, data backups, patches, and basic networking. Working knowledge of SQL, HL7, VPN, WSUS, DNS, DHCP, DFS, Cisco VOIP systems, Domain Controllers, documentation and cyber security best practices. POSITION ESSENTIAL FUNCTIONS: Tracks hardware equipment and assists with annual budgetary recommendations. Operates, maintains, and tests all IT related backup systems according to industry standard. Assists in the overall planning and execution of organizational cyber security efforts. Maintains, tests, and deploys all updates or patches related to IT infrastructure. Manages overall patch update schedule for the organization through change management procedures. Facilitates timely and effective communication to departmental and organizational leadership regarding the status of work requests, deliverables and issues. Contributes to the resolution of help desk tickets. Responds to requests in a timely and professional manner. Completes issue reporting and tracking, manages solutions through change management processes. Provides a central resource for all systems related requests and projects. Provides technical support as needed. Performs scheduled and non-scheduled maintenance operations. BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment. NO STATE INCOME TAX Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account. Vanguard 401(k) with match. Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA). Employer Paid Basic Life and AD&D insurance. Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability). Earned Time Off, Sick Leave and Paid Holidays. Nevada 529 College Fund. Unum Employee Assistance Program. Employer paid Credit monitoring and Identity Theft Program through CyberScout. Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions). Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+. Paid Volunteer Hours for staff to help in the community. and More... CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Mon - Fri ; 9am - 5 PM.
    $73k-98k yearly est. 17d ago
  • IT Support for NV Agency

    Management Applications

    Information technology internship job in Nixon, NV

    Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
    $38k-64k yearly est. 60d+ ago
  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company

    Information technology internship job in Carson City, NV

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $38k-68k yearly est. 6d ago

Learn more about information technology internship jobs

How much does an information technology internship earn in Sparks, NV?

The average information technology internship in Sparks, NV earns between $26,000 and $52,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.

Average information technology internship salary in Sparks, NV

$37,000
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