Information technology internship jobs in Spokane Valley, WA

We are seeking a skilled and dedicated Help Desk Level 2 Technician to join our team. This role is ideal for individuals who excel in troubleshooting and resolving complex technical issues, and who are passionate about delivering exceptional IT support. If you are known as the reliable resource when technology challenges arise, we invite you to apply and contribute to a stable and secure digital environment. Key Responsibilities: Issue Resolution: Address and resolve escalated technical issues from Level 1 support, including hardware, software, and network-related concerns. System Configuration: Install, configure, and optimize systems, applications, and devices to ensure peak performance. Security Management: Administer user accounts and security settings to maintain system integrity and data protection. Documentation: Accurately record solutions and procedures in the ticketing system to support knowledge sharing and operational efficiency. System Maintenance: Deploy software patches and updates to enhance system reliability and security. Collaboration: Work closely with internal teams and other IT departments to resolve complex technical challenges. Support Delivery: Provide both remote and on-site technical support as required. Mentorship: Assist in the development of Level 1 technicians by sharing expertise and best practices. Qualifications: Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. Experience: 2-4 years of experience in IT support, with a demonstrated ability to manage a wide range of technical issues. Technical Proficiency: Strong knowledge of Windows, mac OS, Active Directory, Office 365, and networking fundamentals. Tools & Systems: Experience with IT Service Management (ITSM) tools and ticketing systems. Communication Skills: Excellent verbal and written communication skills, with a customer-focused approach. Certifications: CompTIA A+, Network+, or Microsoft certifications are advantageous but not required. Why Join Us: Team Environment: Collaborate with a team of passionate IT professionals in a supportive and engaging workplace. Professional Growth: Enhance your skills through hands-on experience and continuous learning opportunities. Benefits: Competitive compensation package including health, dental, and retirement benefits, along with company-provided equipment. Work Culture: Participate in team-building activities and enjoy a workplace that values both achievement and camaraderie. Additional Information: Location: Primarily office-based with occasional travel to client sites. Work Schedule: May include on-call or shift work as needed. Physical Requirements: Ability to lift up to 50 lbs. Application Instructions: If you are ready to advance your career in IT support and become a valued member of our team, please submit your application. This position offers the opportunity to make a meaningful impact while continuing to grow professionally. Join us in building a more efficient and secure digital future.guru. Let's build a smoother digital future-one ticket at a time.

Requirements Preferred Qualifications & Skills: Education and Experience : Professional degree in Architecture, Industrial Design, Computational Design, Computer Science or related field. 7-10+ years of experience in a design technology, computational design, or digital innovation-oriented role. Experience on project teams using advanced digital tools (parametric design, automation etc.) is required. Knowledge of machine learning and artificial intelligence within the architecture industry. Solid understanding of architectural or similar design workflows and production processes across all project phases. Design Software and Software Development : Proficiency in 3D/BIM software (Revit, Rhino) and visual programming tools (Grasshopper, Dynamo) for parametric design. Strong programming skills in one or more languages (Python, C# and/or JavaScript) to develop custom tools and automate tasks. Familiarity with machine learning concepts or AI frameworks applied to design problems. Experience with data visualization or analysis tools (e.g. Power BI, Tableau) is advantageous. Generative Design and Content Creation : Experience with AI tools and platforms such as ChatGPT, Midjourney, Stable Diffusion, ControlNet, ComfyUI, Runway, or similar tools used for generative design, image processing, or content creation. Visualization: Interest or experience in motion design, video editing, or storytelling using tools like After Effects, Premiere Pro, Twinmotion, or real-time rendering platforms. Innovation Mindset: Demonstrated passion for emerging technology in the AEC industry. Participation in hackathons, research projects, industry tech forums and open-source contributions or published research in computational design or related areas is a plus. Proven ability to experiment, iterate and implement new ideas in a real-world project context. Comfort working in an evolving space with ambiguous challenges and rapidly advancing toolsets. Collaborative Communication: Excellent communication and collaboration skills working across diverse audiences. Ability to translate between designers and software developers, explaining design needs to technologists and vice versa.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

$25.00-26.00/hour 1st Shift Contract This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed. Functions and Responsibilities Act as the first point of contact for internal customers via phone and Service Now. Uses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage. Resolves problems with hardware (workstations, printers, mobile devices and servers) and software (Network Access, Microsoft Office, Business Systems, on-premises and online). Asks questions about the problem and explaining possible solutions. Uses manual and automated diagnostic tools to identify problems and root cause. Updates knowledge base with prescriptive guidance for common problems to improve quality of Tier 0 customer self-service. Escalates incidents and requests Tier 3 support when the problem is more complex. Arranges for a technician to visit the customer if a problem can't be solved over the phone or by email. Develops and maintains knowledge of legacy, existing, and new PC hardware and software technology. Participates actively in incident, problem, request and change management processes and their ongoing improvement. Follows procedures for the installation, deployment and maintenance of workstation hardware and software. Executes corrective actions as prescribed by other technicians or per standard recovery procedures. Qualifications High School Diploma required. 3+ years of work experience in IT customer service role, able to demonstrate technology skillset in a customer service capacity. MUST HAVE 3 YEARS IN A MANUFACTURING ENVIRONMENT. Professionally respond to calls, emails, chats and voicemails for customer support. Technical writing proficiency. Innovative, team-oriented problem solver. Excellent interpersonal, negotiation and communication (verbal and written) skills. Excellent organizational, time management and follow-through skills. Ability to manage multiple, competing priorities. Unwavering commitment to providing customers with a high-quality experience. Troubleshooting and diagnostic / repair skills for PCs and components. Troubleshooting and diagnostic / repair skills for peripheral equipment such as printers, document scanners, barcode scanners, handheld devices, and monitors. Experience using imaging and migration utilities such as SCCM, MDT, and USMT. Proficiency in Microsoft Office application usage. Experience troubleshooting Mobile Device Operation Systems (iOS, Android). Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7). Knowledge of networking fundamentals. Must be physically capable of lifting computers, monitors, printers, parts and supplies and sitting for extended periods of time. Experience troubleshooting MacOS clients. CompTia A+ / Server+ / Network+. HDI Customer Help Desk Analyst. Microsoft Office Specialist. MTA / Microsoft Office Specialist. MCP / MCSA / MCSE / MCDST. ITIL. ServiceNow.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00

Job Details Spokane - Spokane, WA $55000.00 - $60000.00 SalaryDescription Help Desk Analyst, Tier 2 CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘ Furnishing Life's Best Memories' . At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. AT A GLANCE The Help Desk team provides support to our corporate office staff, retail team members across all retail locations, and our distribution centers. The successful candidate for the Help Desk Lead position must demonstrate excellent customer service, troubleshooting, and technical skills. Strong teamwork and multitasking abilities are essential. The ideal candidate is a self-starter who takes the initiative and maintains productivity. This includes proactively addressing support requests, following up on outstanding issues, and managing tasks with minimal oversight. DAY IN THE LIFE AS THIS MEMORY MAKER Excellent customer service skills: Provide a focus on providing exceptional support to a diverse range of users. Strong troubleshooting and technical skills: Possess proficiency in hardware, software, and network troubleshooting. Handle Tier 1 and Tier 2 Requests: A Tier 2 Help Desk typically deals with both basic (Tier 1) and more complex (Tier 2) support issues, acting as a go-to person for problem resolution. Review and Act on Tickets: Ensuring that all tickets are addressed by the end of the workday is an essential task, helping maintain service standards. Hardware/Software Upgrades and Repairs: Performing technical tasks such as upgrades and repairs aligns with the Lead's role in ensuring smooth IT operations. Support of Storis ERP System: Providing support for key systems, like an ERP, is common for a Tier 2, who often has more in-depth knowledge. Follow-Up on Requests: Ensuring timely resolution of outstanding requests is crucial for maintaining service levels and user satisfaction. Coverage During Business Hours: As a Tier 2 Help Desk Analyst, maintaining help desk coverage during operational hours is essential. Tier 2 team members contribute by ensuring availability and supporting continuity of service throughout the day. Manage and Monitor Internal Assets: Overseeing inventory and asset management is a suitable responsibility for a Tier 2 Help Desk, ensuring resources are tracked and available. Execute Special IT Projects: Participating in or leading special projects aligns with a Tier 2 role, often involving more complex tasks or leadership in specific areas. Required Travel: Travel to store or distribution center locations will be required for site inventory visits or in-person troubleshooting. Other Duties: Flexibility to take on additional tasks is standard for a Tier 2 Help Desk, as they often fill in gaps as needed. WORKPLACE ENVIRONMENT While performing the duties of this job the employee Must be able to lift up to 15 pounds at a time. WORK SCHEDULE OUTLINED ON SITE, HYBRID, REMOTE WITH EXPECTATIONS Ability to work independently, as well as, in a collaborative team environment within an office setting. Physical requirements such as extended periods of sitting and computer use may be required. Ability to communicate effectively verbally, in writing, and/or electronically. Ability to use logical reasoning for simple and complex problem solving. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS & BENEFITS Salary Range: $55,000-$60,000/annual salary Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self. Qualifications WHAT YOU'LL NEED TO SUCCEED Experience with Windows 10, Windows 11, Mac OS X (Other OS's as they emerge) Office 365/Azure Active Directory maintenance Mac and PC hardware Printers, scanners, computer peripherals (Label Printers, RF Scanners, MFC, etc.) Experience working with ticketing systems to track, prioritize and resolve support requests in adherence to standard SLA policies. VOIP support experience Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP, DNS, DHCP, and VPN Shared Drive (Mappings) Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 3 years+ experience supporting a Windows/Mac environment An Associate's degree or Bachelor's degree is preferred Preference will be given to candidates with training, experience or certification in IT or networking The ideal candidate is a self-starter who takes the initiative and maintains productivity. This includes proactively addressing support requests, following up on outstanding issues, and managing tasks with minimal oversight.

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Using modern programming languages and technologies, this Intern - Software Engineer will develop code, primarily in C#, in support of our innovation for grid optimization as it relates to electric vehicles, photovoltaic systems, batteries, and other devices. This intern will impact Itron's outcomes business and will have the opportunity to learn and grow with innovative Infrastructure as a Service (IaaS) technology within Microsoft Azure. Duration 40 hours per week during summer 2026. The target start is May/June, and the internship concludes August/September, depending on student's academic schedule. Job Duties & Responsibilities: Design and execution of code in C# to support product integration Participate in product design reviews to provide input on integration of functional requirements, product designs, and forecasting With support, analyze and decompose complex software systems and collaborate with and influence others to improve the overall design Develop and support the testing of product features throughout the entire development cycle Collaborate frequently with data team and project stakeholders Required Skills & Experience Education: enrolled in an accredited and related degree program with completion of at least two years of college-level coursework (Computer Science, Computer Engineering or related) Ability to effectively articulate technical challenges and solutions Intermediate programming experience in C# Experience with Web Development Frameworks like Angular Working knowledge of databases Working knowledge of version control systems (ideally Git) Strong documentation skills Professional workplace communication skills Ability to work independently as well as collaboratively in a group Preferred Skills & Experience Experience working in an Agile development environment Knowledge of standard enterprise level software development life cycles Work with relational databases like SQL Server or PostgreSQL Experience with Azure and .Net 9 Previous internship experience Travel: 0 - 10% Physical Demands This is a typical office job, with no special physical requirements or unusual work environment. This position will be tied to our Liberty Lake, WA location with hybrid work flexibility of 1-3 days on-site per week. Liberty Lake, WA: $15.87 - $44.23 per hour #LI-LC1 Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at ************** or email Accessibility@itron.com. Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: *************

Are you a tech-savvy problem solver with a passion for helping others? Do you enjoy being the go-to person when systems go down or software issues strike? If so, we invite you to join our IT team as a Help Desk Coordinator. In this vital frontline role, you'll serve as the primary point of contact for County staff experiencing hardware, software, or telephone issues. You'll work under general supervision, but your impact will be broad - ensuring that our employees stay connected and productive. Why You'll Love This Opportunity: * Competitive Pay: $22.07 to $26.20 per hour depending on experience * Amazing Benefits: Enjoy an exceptional benefits package, including health care for eligible employees and their dependents through our free medical clinic, offering primary care, medications, lab services, and more. * Generous Paid Time Off: Earn up to 8 hours of vacation each month, with increases based on your years of service. We believe in giving you time to relax and recharge! * Secure Your Future: Benefit from a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI), so you can feel confident about your future. * Career Growth: Opportunities for advancement and eligibility for public student loan forgiveness. Do You Have What It Takes? * Associate's degree or certification in Computer Information Systems or a related field * At least three years of IT support experience * or an equivalent combination of education and experience * Strong communication skills and a customer-focused mindset * Experience with Microsoft Windows 10 or higher, Office 365, and Active Directory * Familiarity with telephony systems (Mitel preferred) * Ability to obtain and maintain a valid driver's license What You'll Do: * Respond to and diagnose user requests related to PCs, software, and telephone systems * Provide hands-on support and instruction for desktop applications and County Intranet tools * Troubleshoot workstations, basic networking issues, and software applications * Log, track, and report technical issues, identifying trends and recommending improvements * Support the administration of user accounts using Active Directory * Manage internal phone systems, collaborating with vendors and configuring changes via Mitel software * Assist in user training and documentation related to IT systems and procedures * Explore the full job description to see if this role is the right fit for you Why You'll Love Working Here: You'll be working in Kootenai County, one of the most picturesque places in northern Idaho! Nestled among scenic mountains and over 20 pristine lakes, our county is an outdoor enthusiast's dream. Located in Coeur d'Alene, you'll enjoy a low crime rate, access to stunning natural beauty, and a peaceful, friendly community-making it the ideal place to work and live. Ready to Apply? Visit our online application page Kootenai County Employment Opportunities to submit your Application, Cover Letter and Resume by 5:00 PM PST January 9, 2026 Questions? Reach out to our Human Resources team at ************** or email ******************. Equal Opportunity Employer/Vets Preference/Drug-Free Workplace

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Northwest Specialty Hospital is seeking a detail-oriented Environmental Services Technician to join our team! This is a part-time position, two 12-hour shifts on Saturdays and Sundays, from 7:00 AM to 7:30 PM! In this role, you will be responsible for cleaning of all assigned areas, maintaining appropriate supplies, conduct room cleanings, General cleaning, office cleaning and facilitating rapid turnover from case to case or patient to patient. You will need to demonstrate knowledge of principles and practices of aseptic technique and safe use of chemical cleaners and you will need to be able to work under pressure and in situations that demand patience, tact, stamina, and endurance. Qualifications and Preferred Experience: * Ability to relate and work effectively with others * Aware of standards of cleaning and performs in accordance with them * Demonstrated skills in verbal and written English communications for safe and effective use of chemical cleaning agents and safety instructions * Willingness to participate in goal-setting and educational activities for own growth and advancement * Previous experience is preferred Physical Requirements: May be expected to lift up to 35 pounds or up to 150 pounds with assistance. May be expected to push or pull 150-300 pounds with assistance. Work is of medium demand; walking or standing most of the time while on duty. Visual and auditory acuity and manual dexterity essential to performing designated duties required. Optimal auditory acuity required. Manual dexterity involving the handling of equipment and instruments or needles is essential to performing assigned duties. Physical conditions are clean, neat and well-lit. About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs, and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships * Culture that promotes and supports work/life balance Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

The RRS Customer Technologies Technician supports Red River Software's products for customers nationwide. In this role, you will intake, document, triage, investigate, and resolve complex technical issues in a fast-paced, customer-focused environment. As your expertise with RRS products grows, you will also assist with remote software installations, working closely with customers and service providers to ensure smooth deployment and a high-quality experience. The position requires strong technical aptitude, exceptional attention to detail, and a proactive, solutions-oriented mindset. Technicians work cross-functionally to troubleshoot advanced issues, maintain accurate documentation, provide customer training, mentor new employees, and contribute to internal knowledge resources. They help manage escalated cases, perform quality assurance checks, and support continuous improvements across the support team. Qualified candidates bring experience in technical support, customer communication, issue documentation, and use of tools such as Microsoft Office, CRM platforms, and SQL databases. Success in this role depends on strong problem-solving skills, the ability to collaborate effectively with both technical and non-technical stakeholders, and a commitment to delivering efficient, customer-centered solutions. : Summary The RRS Customer Technologies Technician is responsible for supporting Red River Software's products for customers nationwide. C-store Industry experience preferred.In this role, you will intake, document, triage, investigate, and resolve complex customer software issues within a fast-paced, collaborative environment. As your knowledge of Red River Software products deepens, you will also assist in performing and supporting remote installations of these solutions, partnering with customers and service providers to deliver a high-quality experience that helps their businesses operate efficiently and profitably. The Customer Support team is comprised of dedicated, multi-functional professionals operating in a dynamic, customer-centric environment. We seek individuals who demonstrate exceptional attention to detail, a strong technical aptitude, and a proactive, solutions-oriented mindset. Job Description General Responsibilities: Provide a high level of customer service to our customers and internal team members. Respect and value diversity. Excellent customer service skills and telephone support etiquette. Review, research, and resolve the most complex and high-priority issues. Maintain accurate data capture in tickets to enable integrity and complete customer communications. Respond to, analyze, investigate, problem solve, and resolve users' incidents/tasks promptly. Build and maintain a strong technical and analytical understanding of RRS to resolve issues without the need to escalate to other technical teams, wherever possible. Manage escalated technical issues and coordinate fixes across departments. Proficient in interacting with and creating a collaborative working environment amongst and with technical staff, non-technical end-users, and multiple levels of management. Provide advanced troubleshooting assistance, including changes in status and next steps. Assist with training new employees. Train users on the use of the software products and processes. Show proper procedures to follow during day-to-day activities. Act as a mentor for new employees. Maintain records of customer communications, including documenting problems and resolutions. Monitor support queues to ensure that reported issues are being triaged and addressed promptly. Create and maintain knowledge base articles to support team development and efficiency. Develop an ability to train end-users in the use of the software. Conduct quality assurance checks on resolved tickets to ensure customer satisfaction and follow up on open issues to provide timely updates to customers. Assist in installing hardware, software, and peripheral equipment, following design or installation specifications. Demonstrates good judgment in independently selecting methods and techniques for obtaining solutions. Passion and Initiative regarding technical support processes, standardization, methodologies, and documentation. Proven personal time and capacity management skills minimizing white-space or idle time . Participate in professional organizations to stay current and relevant and improve expertise as it relates to the information technology industry. Creativity when it comes to finding ways to make the software work for unexpected customer needs. Qualifications and Education Requirements 2+years experience in any of the following industries: Accounting/Bookkeeping, Fuel Jobbers Operations, CO-OP Operations, Fuel Station Servicing, 2+ years' proven experience in a technical/systems support role with direct customer interaction. 3+ years experience with Microsoft Office Suite including MS Outlook, MS Teams, MS Excel, MS Word 2+ years experience in the documentation of issues, processes, and SOP's (Standard Operating Procedures). Preferred Skills Associate or bachelor's degree (Optimal areas of study include: Computer Science, Operations, Business, Accounting, SQL Databases). Experience with identifying and assisting in developing process improvements. 2+ years of experience utilizing an enterprise CRM solution. (Hubspot) 2+ years of experience working with SQL databases, including writing and optimizing queries, statements, and stored procedures. Experience managing customer expectations regarding issue resolutions, install scheduling changes, and customer concerns. Skilled in software testing and troubleshooting to identify and resolve potential issues. Worker Type: Regular Number of Openings Available: 1

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we're passionate. We're dedicated. We give it all we've got and then we get up in the morning and do it all over again. We're farmers and ranchers. We're barrel racers and river chasers. We're honest. We're helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It's what we do every day. Our Values: Embrace Authenticity Encourage Transparency Promote Learning Build Trust Earn Respect Deliver Value Serve Our Customers Job Description North 40 Outfitters in Spokane, WA is looking to hire a Full-Time IT Systems Administrator to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As an IT Systems Administrator at North 40, you will be responsible for maintaining and administering North 40's Network, Server and Phone Infrastructure. This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Fri 8 am to 5 pm. This shift can vary and include working weekends and certain holidays and will require flexibility in scheduling based on business needs. Qualifications Technical research and development to maintain and enable continuing innovation within the infrastructure. Accountable for ensuring that system hardware, operating systems, software systems and related procedures adhere to organization values and principles. You will need specialized expertise and skill in maintaining established standards of quality and accuracy Bachelor's degree in computer related study; or five plus years of related IT experience and/or training Microsoft Certifications are a plus (MTA, MCSA, MCSE, MCITP) Azure/AWS Certifications are a plus (Fundamentals, Associate, Professional, Expert, Specialty) VMware Certifications are a plus (VCA, VCP, VCIX, VXCDX) Network Certifications are a plus (CCSA, CCNA, CCNP, CompTIA Network+) ITIL Foundation, Practitioner, Intermediate, Expert and Master are a plus Microsoft/Azure Active Directory and Group Policies Microsoft 365/Teams and Sharepoint administration IIS, DFS, WSUS, DNS, DHCP, FTP, CA SSL, AD Certificate Services Firewalls and Networking Hardware (Check Point, Meraki, Aruba, Cambium, etc.) Wifi Hardware (Meraki, Cambium, etc.) Network routing and switching (Layer 2 and Layer 3 routing protocols) Proficient with network troubleshooting toolsets (Packet Captures, Network Mapper, NSLOOKUP, DIG, Debug Logging) Knowledge and experience in scripting, ie PowerShell, Python Knowledge and experience working in virtual environments (VMWare, Hyper-V, etc. Knowledge of VOIP (3CX or similar) Knowledge of computer systems and business practices. Advanced experience with Windows and Linux Servers Backup administration, scheduling, and troubleshooting (Veeam) Understanding of principals and processes for providing quality customer service Ability to document System Configuration, Policies, Procedures and Standards Basic working knowledge of retail policies and procedures Strong verbal and written communication skills; ability to communicate with others in a clear, understandable, and professional manner on the phone, via email and in person Ability to work on multiple projects and prioritize projects based on importance with or without direction Ability to work both individually and in a team environment Physical ability to easily adapt from sitting for long periods of time to standing and the ability to view a computer monitor for extended periods of time; lifting up to 50 lbs. on an occasional basis while using correct lifting, loading and carrying techniques Some after-hours system maintenance necessary (on-call) Some travel between local and regional offices required Additional Information BENEFITS & COMPENSATION We offer a competitive wage ranging $30-$38 per hour, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells. North 40 Outfitters is proud to be an Equal Opportunity Employer.

Do you enjoy seeing event plans come to life? Are you interested in working alongside and learning from an innovative team? Do you love to be involved in the community? If so, you could be the perfect candidate for our Community Development Intern role at ICCU! ICCU's mission is to help our members achieve financial success. As a Community Development Intern, you will engage with our members and others in the community by assisting the Community Development team in planning events and bringing them to life. You will also gain hands-on experience with the behind-the-scenes aspects of event production processes, communication, business administration, special events management, and strategic partnerships. At work, your Primary Responsibilities will include: Working collaboratively with the Community Development, Communications, and Events teams. Assisting with the planning, organization, and execution of events. Updating spreadsheets, databases, and inventories. Before you apply, make sure you have: A valid Driver's License, as this is a driving position. The ability to work weekends and holidays as needed or scheduled. Effective written and verbal communication skills. Attention to detail and organizational skills This role will also require some Physical Abilities, including: The ability to lift 70-80 pounds of equipment (potentially including the money machine, coolers, tables, etc.) The ability to tolerate extensive local travel. The ability to stand for extended periods of time. The ability to reach keyboards and operate basic office machines. You must be eligible for membership at ICCU to obtain employment. About ICCU: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you're a part of it. ICCU was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

We are a consulting company that partners with industry leaders in the telecommunications field, utilizing our personalized sales and marketing strategies to drive their goals and growth. We're seeking an energetic Client Services Trainee to join our team and work directly with consumers, delivering exceptional results while enjoying hands-on training, a supportive team atmosphere, and the chance to set forth realistic goals that we will ensure are all met! As a Client Services Trainee, you'll be at the core of our business, managing sales and marketing campaigns with a focus on creativity, efficiency, and excellence. If you are someone who can thrive and is looking for direct consumer interactions, team-building opportunities, and taking on new challenges, join our Client Services Trainee team now! Key Responsibilities of a Client Services Trainee: Engage with prospective customers in a friendly and informative manner to create a positive brand impression Represent the brand professionally and enthusiastically in all sales and customer service interactions Distribute sales & marketing materials such as pamphlets, package quotes, and surveys Display thorough product knowledge when responding to customer inquiries Gather customer feedback to provide valuable insight to the marketing, sales, and management team for areas of improvement Build and maintain strong relationships with customers, clients, and the Client Services Trainee team Ensure the brand is represented in a manner that aligns with company values Assist in the development of junior Client Services Trainees by monitoring their sales performance and customer service metrics Qualifications of a Client Services Trainee: Experience in customer service, as a Client Services Trainee, in sales, and/or brand advocacy is preferred Outgoing & energetic personality, and a passion for interacting with people Ability to work in both collaborative and independent settings effectively Professional attitude, able to work with diverse groups of people Ambitious, goal-oriented, looking to grow with a company over time Flexibility to work weekends and evenings as needed

We are seeking a skilled and dedicated Help Desk Level 2 Technician to join our team. This role is ideal for individuals who excel in troubleshooting and resolving complex technical issues, and who are passionate about delivering exceptional IT support. If you are known as the reliable resource when technology challenges arise, we invite you to apply and contribute to a stable and secure digital environment. Key Responsibilities: Issue Resolution: Address and resolve escalated technical issues from Level 1 support, including hardware, software, and network-related concerns. System Configuration: Install, configure, and optimize systems, applications, and devices to ensure peak performance. Security Management: Administer user accounts and security settings to maintain system integrity and data protection. Documentation: Accurately record solutions and procedures in the ticketing system to support knowledge sharing and operational efficiency. System Maintenance: Deploy software patches and updates to enhance system reliability and security. Collaboration: Work closely with internal teams and other IT departments to resolve complex technical challenges. Support Delivery: Provide both remote and on-site technical support as required. Mentorship: Assist in the development of Level 1 technicians by sharing expertise and best practices. Qualifications: Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. Experience: 2-4 years of experience in IT support, with a demonstrated ability to manage a wide range of technical issues. Technical Proficiency: Strong knowledge of Windows, mac OS, Active Directory, Office 365, and networking fundamentals. Tools & Systems: Experience with IT Service Management (ITSM) tools and ticketing systems. Communication Skills: Excellent verbal and written communication skills, with a customer-focused approach. Certifications: CompTIA A+, Network+, or Microsoft certifications are advantageous but not required. Why Join Us: Team Environment: Collaborate with a team of passionate IT professionals in a supportive and engaging workplace. Professional Growth: Enhance your skills through hands-on experience and continuous learning opportunities. Benefits: Competitive compensation package including health, dental, and retirement benefits, along with company-provided equipment. Work Culture: Participate in team-building activities and enjoy a workplace that values both achievement and camaraderie. Additional Information: Location: Primarily office-based with occasional travel to client sites. Work Schedule: May include on-call or shift work as needed. Physical Requirements: Ability to lift up to 50 lbs. Application Instructions: If you are ready to advance your career in IT support and become a valued member of our team, please submit your application. This position offers the opportunity to make a meaningful impact while continuing to grow professionally. Join us in building a more efficient and secure digital future.guru. Let's build a smoother digital future-one ticket at a time. Powered by JazzHR OUwOYifrev

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. Ability to obtain a Federal Clearance and US citizenship is required. This is a remote position. Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00