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  • Help Desk Technician (9709)

    Lutheran Services Florida 4.4company rating

    Information technology internship job in Tampa, FL

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Help Desk Technician who wants to make an impact in the lives of others. Purpose and Impact: The Help Desk Technician is considered a crucial role in the front-line of support for Lutheran Services Florida networks and computing environment. The individual must be agile, willing to learn and think outside of the box in order to operate effectively in an ever-changing technology landscape. Troubleshoot issues and work with other teams to nail down root cause issues and correct them as necessary. Act as the first point of contact in an entry level support position. Provide technical assistance and support for incoming inquires and issues related to computer systems, software, and/or hardware. Respond and perform troubleshooting through diagnostic techniques and pertinent questions via phone, email, walk-ins, remote sessions, and/or the IT support management application. Essential Functions: Installs, administers and maintains all hardware (PC's, laptops, thin clients, network devices) and software. Enforce security and anti-virus procedures for all Agency workstations as needed. Document and maintain related procedures, system policies, software configurations, user profiles, etc. Document and maintain incident logs (email, Internet, and web presence downtime; others as defined by supervisor). Recommends and schedules repairs. Maintain a current knowledge of new and existing technologies to ensure the Agency is utilizing lowest cost/most effective technologies. Develop and maintain a network of workstation hardware and software experts that can be utilized to problem solve, recommend new concepts and consult. Provide both on-site and on-line support to LSF users. Review, advise and concur in the acquisition of all related hardware and software. Develop (with Help Desk Supervisor) an implementation plan for all planned tasks under his area of responsibility. Other Functions: Performs other similar or related duties as assigned. Physical Requirements: Sitting for extended periods of time (up to 8 hours/day) while working at a computer or answering phone calls. Occasional standing and walking to access equipment, printers, or assist with onsite support. Manual dexterity sufficient to operate a computer keyboard, mouse, phone, and other standard office equipment. Visual acuity to read computer screens, documentation, and technical manuals. Ability to lift and carry equipment (such as laptops, monitors, or small servers) weighing up to 50 pounds. Occasional bending, stooping, or crawling to access cables and hardware in confined or low-clearance areas. Hearing and speech ability to communicate effectively via phone, video call, and in-person. Minimal travel out of town (statewide) as needed, with or without notice. Must have reliable transportation, with liability insurance for business use of the vehicle. Education: Associate's degree in a related field or equivalent experience. A+, N+ and Microsoft Certified Professional + Internet (MCP+I) certifications or equivalent experience preferred. Experience: One to two years' experience in administration of workstation support in a network environment. Skills: Excellent oral and written communication skills. Excellent customer service skills Microsoft System Center Print Management Run diagnostic programs to resolve problems Walk customers through problem-solving processes Hardware and software analysis and problem resolution Customer service Basic understanding of Windows-based PC computing and troubleshooting Basic understanding of networking concepts Onboarding and offboarding of end-users Microsoft Office suites Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Help Desk Supervisor. Team player with co-workers and central Services office staff. Adherence to Agency policies and management practices. Effective staff management and leadership. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $34k-40k yearly est. 4d ago
  • IT Support Analyst

    Accuform 3.6company rating

    Information technology internship job in Brooksville, FL

    About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!
    $65k-75k yearly 60d+ ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Information technology internship job in Lakeland, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-37k yearly est. 46d ago
  • Internal IT Auditing Intern - Summer 2026

    Paragoncommunity

    Information technology internship job in Tampa, FL

    Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity). This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity. How you will make an impact: Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession. Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience. Assist with industry research and planning for IT audits that cover important and/or emerging technology risks. Learn and document technical processes using narratives and visuals. Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support. Contribute to and document planning and process walkthrough meetings. Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing. Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures. Minimum Requirements: Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations. Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office. Currently enrolled in a program of study at an accredited college/university Preferred Skills, Capabilities, and Experiences: Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems) Comfortable in a fast-paced environment and a quick learner. Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.). Excellent Communication skills, both written and oral. Ability to apply problem-solving, analytical, and organizational skills. Ability to develop public speaking and presentation skills. Job Level: Non-Management Non-Exempt Job Family: ADM > Intern Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $28k-43k yearly est. Auto-Apply 13d ago
  • Internal IT Auditing Intern - Summer 2026

    Elevance Health

    Information technology internship job in Tampa, FL

    Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity). This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity. How you will make an impact: * Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession. * Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience. * Assist with industry research and planning for IT audits that cover important and/or emerging technology risks. * Learn and document technical processes using narratives and visuals. * Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support. * Contribute to and document planning and process walkthrough meetings. * Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing. * Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures. Minimum Requirements: * Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations. * Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office. * Currently enrolled in a program of study at an accredited college/university Preferred Skills, Capabilities, and Experiences: * Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred * Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems) * Comfortable in a fast-paced environment and a quick learner. * Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.). * Excellent Communication skills, both written and oral. * Ability to apply problem-solving, analytical, and organizational skills. * Ability to develop public speaking and presentation skills. Job Level: Non-Management Non-Exempt Job Family: ADM > Intern Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $28k-43k yearly est. 12d ago
  • Spring 2026 - IT Functional General Student Co-Op/Intern

    Tampa Electric Company

    Information technology internship job in Tampa, FL

    Title: Spring 2026 - IT Functional General Student Co-Op/Intern Company: Tampa Electric Company State and City: Florida - Tampa Shift: 8 Hr. X 5 Days Where Your Education Meets Opportunity Are you a college student ready to gain real-world experience in your field of study? The TECO Energy Student Program is your opportunity to apply classroom knowledge in a professional setting, contribute to meaningful projects, and grow your career from day one. We partner with accredited four-year colleges and universities to recruit motivated students who are eager to learn and make an impact. As a student with us, you'll take on challenging assignments that align with your academic background and our business needs-giving you a head start on your future. Why Join Us? Hands-on experience in your area of study Meaningful, project-based work Professional development and mentorship A supportive, inclusive work environment Start building your future with TECO Energy. Position Summary/Details: We are seeking a motivated Spring Interns and Co-Ops to support our Information Technology (IT) functional application teams. The roles provides hands-on experience in enterprise systems administration and business process solutions within a global SAP environment. The interns will assist with day-to-day operations, troubleshooting, and enhancement activities across SAP modules and infrastructure. IT Functional Focus Area Opportunities for Interns & Co-Ops: Compliance & Risk Architecture Framework Database Management Systems Asset & Vendor Management SAP Basis & Applications Project Management, PMO Compliance & Risk: Will assist in coordinating IT risk, compliance and audit related activities. Will gain experience in administering IT Compliance Management Systems and Governance, Risk, and Compliance (GRC) tool(s). Will assist in information sharing activities with partner utilities including gathering of metrics and managing of surveys. Additionally, you may be asked to perform other administrative and reporting activities. Architecture Framework: This position will assist in modernizing our environment by working through IT Architecture Framework in implementing templates, models and validating the data for the architecture artifacts. The role will be responsible with assisting the creation of templates and documents that will be used by the Architecture practice and assist and automate and standardize the process for the Architecture Review Boar. Database Management: Collaborate and assist as part of a team that designs, implements, and maintains all components of Database Management Systems (DBMSs). Learns to plan organize and coordinate database-related projects and maintenance activities. Assists in analyzing and visualizing data, building reports and dashboards for internal departmental use. Asset & Vendor Management: In this role, the student works closely with the business units and Technology to understand their needs and serves as the point of contact for all Technology purchases, SAP invoice processing and deliveries. Helps develop and assists in the creation of Request for Information (RFIs), Request for Proposal (RFPs), and Statement of Work (SOWs) under the guidelines and guidance of Corporate Purchasing and Contracts SAP Basis & Applications This role provides hands-on experience in enterprise systems administration and business process solutions within a global SAP environment. The student will assist with day-to-day operations, troubleshooting, and enhancement activities across SAP modules and infrastructure. Project Management, PMO Support our IT Project Management Office in system administration, requirements documentation, and process improvement. This role is ideal for a student or recent graduate eager to gain hands-on experience in PMO operations within a dynamic and fast-paced technology environment. The IT PMO Intern will work closely with our project managers and system administrators to streamline project workflows and enhance PMO effectiveness. Physical Location of Opportunities: Midtown HQ: 3600 Midtown Drive, Tampa, FL 33607 Or Bears Operations Center (BOC): 1006 Bearss Ave., Tampa, FL 33549 Working Conditions Mostly in a normal office environment Preferred Availability: 20-30 hours per week ideally but can accommodate up to 40 hours if that is what you are seeking. QUALIFICATIONS: Education: The successful applicant should be enrolled in an accredited university as a college undergraduate or a graduate level post-secondary educational program in a related discipline. Co-Op Requirements: To qualify as a co-op student, enrollment in the university's co-op program (proof of enrollment required); if not eligible for co-op program (or program unavailable), the student will be considered an intern. A minimum GPA of 3.0 on a 4.0 scale is required. Preferred discipline or degree type: Engineering, IT, Finance, Computer Science, Information Technology Year in School: Junior or Senior Knowledge, Skills, and Abilities: Working knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies. Good verbal, written, analytical, and interpersonal skills. Understands project plans and is able to clearly articulate their role, project goals, and timelines. Working knowledge of the Microsoft Office suite. Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Emera Leadership Competencies: Builds Strong, Collaborative Relationships Cultivates Innovation and Embraces Change Develops People and Teams Drives Operational Excellence for Customers Speaks Up on Safety, Health, and the Environment Takes Ownership & Acts with Integrity Thinks Strategically & Exercises Sound Judgement A pre-employment drug screening, as well as a background check (including employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening. TECO Energy is proud to be an Equal Opportunity Employer. TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations. In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities. Pay Transparency Non-Discrimination Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) ADA policy It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s. Application accommodations Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed. Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
    $28k-43k yearly est. 60d+ ago
  • Associate Technical Support Analyst

    Reliaquest 3.5company rating

    Information technology internship job in Tampa, FL

    Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.
    $52k-78k yearly est. Auto-Apply 30d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Information technology internship job in Tampa, FL

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $33k-46k yearly est. 7d ago
  • IT Technician

    Next Perimeter

    Information technology internship job in Tampa, FL

    Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 12:00 PM to 9:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
    $32k-58k yearly est. 60d+ ago
  • Cybersecurity IT Specialist

    Custom Manufacturing and Engineering 4.1company rating

    Information technology internship job in Pinellas Park, FL

    The Opportunity Custom Manufacturing & Engineering, Inc. (CME) is seeking an early career Cybersecurity IT Specialist to help protect our systems, support NIST and CMMC compliance efforts, and assist with day-to-day IT operations. This role is designed for someone fresh out of college or with limited professional experience who is eager to learn, grow, and build a career in cybersecurity and IT. If you enjoy solving technical problems, learning new tools, hardening systems, and helping users stay secure and productive, this is a strong place to start your journey. What You Will Do Cybersecurity Assist with CME's compliance efforts for NIST SP 800-171 and CMMC 2.0. Help maintain cybersecurity documentation such as the System Security Plan (SSP), POAMs, and incident response procedures. Monitor basic logs and alerts under guidance from senior team members. Assist with system hardening tasks, access control reviews, and security configuration updates. Support cybersecurity awareness activities including phishing simulations and user training. IT Support Troubleshoot common issues related to hardware, software, networks, email, and user access. Support Windows, Linux, Active Directory, VPN, and basic virtualization environments. Assist with installing, configuring, patching, and maintaining IT systems and equipment. Provide end user support and help maintain IT documentation and procedures. What You Bring Foundational understanding of cybersecurity principles and basic familiarity with NIST SP 800-171 or CMMC concepts. Basic knowledge of Windows and Linux systems, Active Directory, networking fundamentals, and general IT troubleshooting. Strong problem-solving mindset, willingness to learn, and attention to detail. Clear communication skills and a customer focused attitude. Curiosity, initiative, and the drive to grow into increasingly complex cybersecurity responsibilities. Education and Experience Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a closely related field. Internship, capstone project, lab experience, part time IT work, or relevant coursework is highly valued. Experience with NIST SP 800-171 or CMMC 2.0 is a plus but not required; training will be provided. Equivalent military or industry experience may be considered if it demonstrates comparable technical depth. Why CME Join an award-winning engineering and manufacturing company supporting aerospace, defense, industrial, and energy markets. Help secure mission critical systems used by the U.S. military and global industries. Thrive in a company that values accountability, innovation, and collaboration. Enjoy benefits like a 4-day work week most weeks. Be part of a culture guided by CME's 5 Core Values: Resolves Problems, Professionalism, Challenges Themselves, Delivers, and Serves Customers Protects CME. About CME Custom Manufacturing & Engineering Inc. is a 29-year award winning Tampa Bay small business that designs and manufactures custom engineered and build to print products and systems. Our work supports aerospace, defense, industrial, and energy applications worldwide. CME also supports STEM education and sustainability initiatives including Solar4STEM. We operate on the EOS System and maintain a Culture of Accountability across our team. Eligibility Notice This position requires access to controlled goods and technologies under ITAR and EAR. Candidates must meet U.S. Person requirements which include U.S. citizen, permanent resident, refugee, or asylee status. All new hires must verify identity and work eligibility through E-Verify. CME cannot employ individuals requiring work authorization based on F1 OPT, J1, M1, or temporary visas. Equal Opportunity Employment CME is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, citizenship, or any other protected class under federal or Florida law.
    $61k-84k yearly est. 15d ago
  • AEGIS IT Engineering Technician IV (4671)

    Three Saints Bay

    Information technology internship job in Bayport, FL

    Job Code **4671** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4671) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS IT Engineering Technician IV.** **Position Responsibilities:** + **_US Citizen_** + **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._** + High School Diploma or Equivalent. + Within the last ten years, have a minimum of four (4) years full-time technician experience leading maintenance, installation, test, or repair of AEGIS computers, peripherals, networking and display systems. + Experience with interpreting Equipment technical manuals, mechanical and electrical drawings. + A working knowledge of Microsoft Outlook, Word and Excel. + A working knowledge of Maintenance and Material Management (3M). + Experience at Regional Maintenance Centers (RMC) is advantageous. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
    $32k-57k yearly est. 60d+ ago
  • L2 Technical Support Specialist

    Timus

    Information technology internship job in Tampa, FL

    L2 Technical Support Specialist at Timus Networks Our How and Why: In a world where technology constantly evolves, every organization and individual is driven by a core purpose. Despite the vast potential AI holds, its true intelligence remains largely untapped, confined by conventional strategies that fail to break through complexity. At Timus Networks, we commit to challenging the status quo, turning AI into Actual Intelligence to solve technology's biggest problems and redefine what's possible. We are on a mission to foster a safer digital ecosystem where businesses can stay productive and protected, wherever their employees might work from. Timus goes to market only through its MSP partners and strives for long-term partnerships for mutual growth. We partner with MSPs to protect their clients' networks and sensitive data with a network security platform built for the cloud-era, combining zero-trust secure remote access with an adaptive cloud firewall. As an L2 Technical Support Specialist, you will play a critical role in ensuring our clients' success and satisfaction by providing advanced technical support and troubleshooting for our innovative network security platform. We are looking for someone who not only possesses exceptional technical skills but also lives our core values-Fearless Innovation, Dynamic Synergy, Relentless Excellence, Adaptive Mindset, and Living Life-every day. Roles & Responsibilities Provide First and Second-Level Technical Support: Assist MSP partners and end customers with both basic and advanced network security issues. Troubleshoot and Resolve Issues: Address complex issues related to cloud-based and endpoint security products (mac OS, Windows, iOS, Android). Respond to Support Requests: Manage support tickets, phone calls, Slack messages, and remote sessions. Document Support Actions: Capture detailed issue information in the ticketing system and maintain comprehensive documentation of support actions and resolutions. Identify and Escalate Issues: Identify and escalate complex issues to L3 support or appropriate teams. Develop Knowledge Base Articles: Contribute to the development and updating of knowledge base articles and training materials. Stay Current on Cybersecurity: Stay informed about the latest cybersecurity threats and best practices. Track and Report KPIs: Monitor and report on key performance indicators (KPIs) related to support activities. Adaptive Skills Efficient Planning & Prioritization: Manages time effectively, prioritizing support tasks to ensure critical issues are addressed promptly. Organized Execution & Calm Problem-Solving: Handles multiple support requests simultaneously, maintaining composure and delivering solutions under pressure. Effective Communication & Stakeholder Engagement: Communicates clearly and effectively with MSP partners and internal teams, ensuring all stakeholders are informed and engaged. Resource Management & Delegation: Utilizes available resources efficiently, delegating tasks as necessary to ensure successful support outcomes. Informed Decision-Making & Commitment: Demonstrates a strong focus on resolving technical issues while maintaining commitment to high standards of service, with an entrepreneurial mindset and the ability to work in a startup environment. Excellent Verbal and Written Communication Skills: Articulates technical concepts clearly and effectively, fostering strong relationships with stakeholders. Qualifications Minimum of 5 years of experience in technical support, with an emphasis on customer satisfaction and problem-solving. Experience with network security solutions and cloud technologies. Bachelor's degree in IT, Computer Science, or a related field. Preferred Skills Experience with virtualization technologies and cloud providers (AWS, GCP, Azure). Experience with network protocols including FTP/SFTP, SMTP, and SNMP. Knowledge base development and training creation experience. Industry certifications (e.g., CompTIA Security+, CCNA, CISSP) are preferred. Transform Your Career at Timus Networks Embark on a transformative journey with Timus Networks, where our commitment to fostering a safer digital ecosystem drives us to redefine conventional technology solutions. At Timus Networks, you will have the opportunity to contribute to a network security platform that integrates zero-trust secure remote access with an adaptive cloud firewall. Our culture is defined by fearless innovation, dynamic synergy, relentless excellence, an adaptive mindset, and a balance between professional success and personal well-being. Join us to play a pivotal role in protecting businesses and enhancing productivity across diverse work environments. Why Timus Networks is Your Next Chapter At the core of Timus Networks are our values: “Fearless Innovation,” “Dynamic Synergy,” “Relentless Excellence,” “Adaptive Mindset,” and “Living Life.” These ideals are the foundation of our culture, influencing each endeavor and collaboration. If you're inspired to make a substantive impact, consider this your invitation to join a path of purpose and innovation. Benefits at Timus Networks Comprehensive Healthcare: Medical, Dental, and Vision plans for you and your family. Life Insurance: Basic, Voluntary, and AD&D coverage for peace of mind. Paid Time Off: Vacation, sick days, and public holidays to recharge and relax. Professional Development: Continuous learning and growth opportunities. 401k Equal Opportunity Employer Timus Networks proudly fosters a diverse environment and is an equal opportunity employer. We celebrate diversity and strive for an inclusive workplace where all employees feel valued. We welcome applicants from all backgrounds without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $34k-57k yearly est. 37d ago
  • Help Desk Support Tier II

    Lucayan Technology Solutions LLC

    Information technology internship job in Tampa, FL

    Job Description Employment Type: Full-Time, On-Site Clearance Requirement: Active DoD Secret Clearance Lucayan Technology Solutions is seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB. This role serves as an escalation point for complex issues, supporting system integrity, compliance, and advanced troubleshooting to ensure the availability of mission-critical medical IT systems. Key Responsibilities Respond to and resolve escalated technical issues involving hardware, software, and networks. Provide Tier 2 support for desktops, servers, and enterprise applications. Manage and troubleshoot user accounts, Active Directory, and group policies. Support patch management, updates, and system security configurations. Track and resolve incidents using ServiceNow and AFNET Remedy ticketing systems. Assist with configuration and troubleshooting of networking equipment in coordination with admins. Perform system monitoring, diagnostics, and root cause analysis for recurring issues. Mentor and support Help Desk I staff by providing technical guidance. Ensure compliance with DoD cybersecurity directives and reporting requirements. Required Qualifications Associate's degree in IT, Computer Science, or related field (or equivalent experience). 2+ years of experience in IT support, including Tier 2 troubleshooting. Strong knowledge of Windows operating systems, Active Directory, and enterprise applications. Familiarity with networking fundamentals, patch management, and security tools. U.S. Citizenship required. Required Security Clearances & Training Active DoD Secret Clearance. DoD 8570 IAT Level II Certification (CompTIA Security+ CE, CCNA Security, or equivalent). Must complete DoD IA/Cyber Awareness, AT Level I, and ITIL-based training per PWS requirements. Preferred Qualifications CompTIA Network+ or higher networking certification. Microsoft MCSA/MCSE certification. Experience supporting IT in a DoD healthcare environment. Work Environment On-site daily at MacDill AFB, Tampa, FL. Standard schedule: Monday-Friday, 7:30 AM-4:30 PM (with 1-hour lunch). Must comply with AFOSH safety and Air Force installation access requirements. Why Lucayan? At Lucayan Technology Solutions, you'll join a mission-driven team supporting U.S. defense operations. We value our people as our greatest asset and offer opportunities to grow your career while making a direct impact on national security. Apply Now to advance your IT career and deliver mission-critical support at MacDill AFB. Powered by JazzHR VpEUXmRF4q
    $34k-57k yearly est. 4d ago
  • IT Content Specialist

    Suncoast Schools Federal Credit Union 4.2company rating

    Information technology internship job in Tampa, FL

    Compensation: $25.00 - $33.00 based on experience and credentials Position Type: Full Time Schedule: Monday through Friday 8:30 AM - 5:30 PM Under the direction of the Manager of IT Services, the IT Content Specialist is responsible for creating and managing content that improves communication, transparency, and user enablement across the credit union's Information Technology department. This role supports both internal and external-facing IT initiatives by writing, designing, and maintaining documentation including knowledgebase articles, standard operating procedures, IT announcements, status updates, dashboards, change notifications, self-help resources, web content, and more. The ideal candidate is creative, organized, and highly skilled at simplifying technical topics into clear, engaging content. This individual is fluent in using publishing tools like Microsoft 365, SharePoint, Canva, Camtasia, and others to produce polished communications, visuals, and guides, including confidence working with both technical and non-technical staff to gather information and ensure content is accurate, understandable, and accessible. Responsibilities * Write, edit, and format internal and external IT content, including knowledgebase articles, standard operating procedures (SOPs), service announcements, status page updates, and user guides * Own the lifecycle of all ServiceNow knowledge articles: creation, review, retirement, formatting, and tagging * Coordinate regular knowledgebase (KB) reviews and maintain an editorial calendar to ensure timely content updates * Ensure high-traffic KBs are reviewed every 6 months and all others annually * Create and maintain the IT Client Services Operating Procedures Handbook and related team documentation resources * Collaborate with IT leadership, engineers, system technicians, and service desk staff to document accurate processes and translate complex technical topics into clear, user-friendly content * Document the full lifecycle of outages, root cause summaries, and service improvement efforts in coordination with the Visibility and Communications team * Analyze ticket trends, documentation usage, and user feedback to identify content gaps and recommend improvements * Maintain consistent tone, style, and branding across all IT content and visual materials * Design diagrams and process visuals using tools such as Lucidchart, Visio, PowerPoint, or Canva to support SOPs and internal documentation * Create visuals, infographics, and short walkthrough videos using tools like Camtasia, Snagit, or PowerPoint to simplify technical processes for staff and end users * Draft, format, and publish internal communications related to system changes, incidents, and service updates * Develop and maintain user-facing self-help content for the internal IT website, including FAQs, onboarding guides, and portal instructions * Promote adoption of self-service tools through clear, accessible documentation and content updates * Organize and maintain a central documentation repository, including version history, templates, and publishing standards * Maintain and update SharePoint libraries, OneDrive team folders, and documentation templates used by IT * Track and report on documentation effectiveness, including usage metrics and performance of published materials * Partner with subject matter experts and technical teams to ensure documentation is accurate, complete, and aligned with IT service delivery goals and compliance needs * Participate in IT team meetings, training sessions, change reviews, and user acceptance testing to document evolving processes and workflows * Collaborate with IT Technicians on automated deployment documentation, such as Intune, Tanium, or MECMParticipate * Collect and organize relevant processes and documentation for internal and external audits related to Service Desk, Systems Technicians, or other IT Services operations * Promote documentation and knowledge-sharing best practices across IT teams * Participate in user testing, product launches, or department meetings to gather content needs * Assist with developing content for audits, compliance, or executive reporting * Attend educational events to increase professional knowledge * Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs Qualifications * Bachelor's degree in communications, journalism, technical writing, information systems, or related field preferred (A comparable combination of work experience and training may be substituted for education requirements.) * Minimum of 3 years of experience in an IT support, knowledge management, technical communication, service desk, or documentation role * Demonstrated ability to simplify complex technical concepts into clear, user-friendly documentation and visuals * Strong technical writing, editing, formatting, and proofreading skills * Experience designing and publishing content using tools such as SharePoint, Microsoft Word, PowerPoint, OneNote, Lucidchart or Visio, Snagit, Camtasia, or similar screen capture/video tools, Canva, Adobe Creative Cloud, or similar design platforms, Confluence, or other content management systems * Familiarity with ServiceNow, ITIL practices, or enterprise knowledge systems * Understanding of IT operations, IT service management, or service desk environments * Ability to manage multiple documentation projects and content streams * Ability to explain practices, procedures, and policies to reach an agreement with others * Must maintain familiarity with internal IT services, systems, and communication standards * Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Ability to independently resolve problems or situations with varying complexities * Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators * Ability to explain practices, procedures, and policies to reach agreement with others * Proficient knowledge and understanding of credit union products, services, policies, and procedures * Proficient knowledge and understanding of regulatory compliance * Proficient knowledge and understanding of credit union computer systems and software applications required to perform job duties Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Write, edit, and format internal and external IT content, including knowledgebase articles, standard operating procedures (SOPs), service announcements, status page updates, and user guides * Own the lifecycle of all ServiceNow knowledge articles: creation, review, retirement, formatting, and tagging * Coordinate regular knowledgebase (KB) reviews and maintain an editorial calendar to ensure timely content updates * Ensure high-traffic KBs are reviewed every 6 months and all others annually * Create and maintain the IT Client Services Operating Procedures Handbook and related team documentation resources * Collaborate with IT leadership, engineers, system technicians, and service desk staff to document accurate processes and translate complex technical topics into clear, user-friendly content * Document the full lifecycle of outages, root cause summaries, and service improvement efforts in coordination with the Visibility and Communications team * Analyze ticket trends, documentation usage, and user feedback to identify content gaps and recommend improvements * Maintain consistent tone, style, and branding across all IT content and visual materials * Design diagrams and process visuals using tools such as Lucidchart, Visio, PowerPoint, or Canva to support SOPs and internal documentation * Create visuals, infographics, and short walkthrough videos using tools like Camtasia, Snagit, or PowerPoint to simplify technical processes for staff and end users * Draft, format, and publish internal communications related to system changes, incidents, and service updates * Develop and maintain user-facing self-help content for the internal IT website, including FAQs, onboarding guides, and portal instructions * Promote adoption of self-service tools through clear, accessible documentation and content updates * Organize and maintain a central documentation repository, including version history, templates, and publishing standards * Maintain and update SharePoint libraries, OneDrive team folders, and documentation templates used by IT * Track and report on documentation effectiveness, including usage metrics and performance of published materials * Partner with subject matter experts and technical teams to ensure documentation is accurate, complete, and aligned with IT service delivery goals and compliance needs * Participate in IT team meetings, training sessions, change reviews, and user acceptance testing to document evolving processes and workflows * Collaborate with IT Technicians on automated deployment documentation, such as Intune, Tanium, or MECMParticipate * Collect and organize relevant processes and documentation for internal and external audits related to Service Desk, Systems Technicians, or other IT Services operations * Promote documentation and knowledge-sharing best practices across IT teams * Participate in user testing, product launches, or department meetings to gather content needs * Assist with developing content for audits, compliance, or executive reporting * Attend educational events to increase professional knowledge * Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs Qualifications * Bachelor's degree in communications, journalism, technical writing, information systems, or related field preferred (A comparable combination of work experience and training may be substituted for education requirements.) * Minimum of 3 years of experience in an IT support, knowledge management, technical communication, service desk, or documentation role * Demonstrated ability to simplify complex technical concepts into clear, user-friendly documentation and visuals * Strong technical writing, editing, formatting, and proofreading skills * Experience designing and publishing content using tools such as SharePoint, Microsoft Word, PowerPoint, OneNote, Lucidchart or Visio, Snagit, Camtasia, or similar screen capture/video tools, Canva, Adobe Creative Cloud, or similar design platforms, Confluence, or other content management systems * Familiarity with ServiceNow, ITIL practices, or enterprise knowledge systems * Understanding of IT operations, IT service management, or service desk environments * Ability to manage multiple documentation projects and content streams * Ability to explain practices, procedures, and policies to reach an agreement with others * Must maintain familiarity with internal IT services, systems, and communication standards * Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Ability to independently resolve problems or situations with varying complexities * Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators * Ability to explain practices, procedures, and policies to reach agreement with others * Proficient knowledge and understanding of credit union products, services, policies, and procedures * Proficient knowledge and understanding of regulatory compliance * Proficient knowledge and understanding of credit union computer systems and software applications required to perform job duties Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************
    $25-33 hourly Auto-Apply 32d ago
  • Network / Low-Voltage IT Specialist

    Granite Communications and Security 4.7company rating

    Information technology internship job in Lutz, FL

    Department: Network Operations / Low-Voltage Systems Employment Type: Full-Time (In-Person Only) NOT A REMOTE OR HYBRID. We are seeking a driven and technically skilled Network / Low-Voltage IT Specialist to support and enhance our growing portfolio of ISP networks, access control systems, CCTV deployments, and core network infrastructure. This role supports everything from ISP network delivery, camera system deployments, and access control platforms, to switching, routing, server environments, and field troubleshooting across our client sites. Depending on experience, this position can scale from IT Support Technician to Network Engineer or Systems Administrator within our low-voltage environment. Core Responsibilities Network & Infrastructure Install, configure, and maintain network devices including Ubiquiti switches, Trendnet switches, MikroTik routers, and Aditum gateway routers used for ISP control and property-wide bandwidth management. Support the deployment and maintenance of fiber, copper, and wireless network infrastructure across multi-building properties. Administer and troubleshoot core services: TCP/IP, DNS, DHCP, VLANs, VPNs, routing/switching, QoS, and trunking. Monitor system performance, availability, and site security across diverse environments. Low-Voltage / Security Systems Provide Tier 1 3 support for: CCTV systems (Verkada, Axis, Ubiquiti UniFi Protect) Access control platforms (Verkada AC series, Schlage ENGAGE/NDE/LE, 2N intercoms, and associated backend systems) VoIP, ISP circuits, and site network backbones Configure and troubleshoot POE devices, NVR alternatives, camera networks, door controllers, intercom systems, and multi-tenant network structures. Systems Administration Support Windows, Linux, and mac OS workstations and light server environments used for internal operations. Assist in cloud and virtualization environments including AWS, Azure, VMware, and Hyper-V. Implement and maintain endpoint protection, patching, backup solutions, and routine system updates. Technical Support & Field Operations Provide on-site and remote support for internal teams and clients, including structured cabling, device replacement, and network optimization. Assist with the setup and onboarding of new equipment, systems, and user environments. Maintain clear documentation of network configurations, access control IDs, VLAN maps, ISP assignments, and incident logs. Support field teams during installs, troubleshooting, and commissioning. Collaboration Work directly with Project Managers, Field Technicians, and Engineering staff to ensure smooth handoffs, proper configurations, and best-in-class system performance. Communicate clearly and professionally with clients, property managers, and general contractors. Required Skills & Competencies Technical Skills Strong understanding of Networking Fundamentals: TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing/switching. Hands-on experience with: Ubiquiti UniFi switching & Wi-Fi systems Trendnet switches MikroTik routers (ISP routing, firewall, queues) Aditum managed ISP gateways Fiber terminations, SFPs/SFP+, and power budgeting Experience with CCTV and access control systems: Verkada (cameras + access control) Axis Communications Schlage (NDE/LE/ENGAGE) 2N IP Intercoms Ability to support structured cabling environments (Cat6, fiber, patching, rack builds). Familiarity with cloud platforms (AWS/Azure) and virtualization (VMware/Hyper-V). Strong understanding of cybersecurity basics: firewalls, encryption, segmentation, endpoint management. Soft Skills Exceptional problem-solving and analytical ability. Strong communication and technical documentation skills. Customer-focused mindset, especially during on-site field work. Ability to prioritize and manage multiple tasks in fast-paced environments. Team-oriented approach with adaptability to field and office workflows. Recommended Certifications (Not required but strongly preferred) CompTIA ITF+, A+, Network+ Cisco CCST Networking or Cybersecurity Microsoft M365 Fundamentals or Windows Client Any vendor-specific certs (Ubiquiti UEWA, Axis, Verkada Command training, MikroTik MTCNA) are a plus. Education & Experience Associate s or Bachelor s degree in IT, Networking, Cybersecurity, or related field or equivalent hands-on experience. 2 7 years of experience in IT support, networking, or low-voltage systems integration. Pay: $75,000 to $85,000 DOE Benefits: Health insurance Dental Insurance Vision Insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Work Location: In person (No Remote work)
    $75k-85k yearly 30d ago
  • Junior Systems Administrator

    Elutions

    Information technology internship job in Tampa, FL

    Job DescriptionSalary: Junior Systems Administrator Full Time - Tampa, FL Elutions is a well-established, global provider of Operational Business Solutions. We focus on energy conservation and critical asset performance. As the top leader in our industry world-wide, we are constantly on the lookout for go-getters, people who aren't afraid to work hard, but have fun at the same time. Elutions thrives on its culture of innovation, integrity, and hard work. Those who join our team aren't just bright, but are willing to develop and hone their skills every day, all while making a significant difference in the world. To help facilitate our growth and continue our success, Elutions is seeking a motivated, hard-working Junior Systems Administrator to help support our infrastructure, and assist in the maintenance of our office and nearby datacenter. This position will report directly to our remote IT Director. Primary Responsibilities Troubleshoot in a helpdesk capacity both on-site and remotely. Assist in the design and/or development of automation in asset tracking and helpdesk roles. Administrate infrastructure servers and remote access Assist in administering our Microsoft365 tenant Maintain Windows Server including Exchange, Domain Name System (DNS), and Active Directory (AD). Provide ongoing network and server maintenance. Prepare new workstations and laptops. Rack and wire of data center systems. Organize hardware inventory. Benchmark/test/wire network. Support and aid users in MS365 apps and basic Windows functionality. Support miscellaneous IT projects. Other responsibilities as required. Qualifications Associates Degree in Relevant Field required; Bachelors degree preferred. Previous troubleshooting experience required. Strong customer service orientation and follow-through mentality. Creative problem-solving and time management skills. Continuous improvement focus. Proficiency in Microsoft Office365 . Multi-lingual is a plus. Benefits of joining the Elutions team Competitive pay. Medical, dental, vision, life, and disability insurances are available. Paid company holidays, vacation, and sick days. 401K. Flexible schedules. Opportunity to be part of an innovative team-oriented work environment. Frequent office events and team-building activities. Opportunities for advancement depend solely on ability, performance, and contribution to the firms success.
    $53k-63k yearly est. 5d ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Information technology internship job in Tampa, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-37k yearly est. 46d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology internship job in Tampa, FL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $46k-62k yearly est. 16d ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Information technology internship job in The Villages, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-37k yearly est. 46d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information technology internship job in Tampa, FL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $46k-62k yearly est. 7d ago

Learn more about information technology internship jobs

How much does an information technology internship earn in Spring Hill, FL?

The average information technology internship in Spring Hill, FL earns between $23,000 and $51,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.

Average information technology internship salary in Spring Hill, FL

$35,000
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