Information technology internship jobs in Summerlin South, NV

MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team, you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, MS SHIFT software and hardware installation and set up, assisting with our applications and troubleshooting various technical issues. Onsite and remote support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Note: this is on-site position. Responsibilities: • Deliver outstanding customer service and knowledgeable technical support/troubleshooting. • Install, implement, maintain, troubleshoot and/or repair of our software and hardware. • Accurately process and record transactions using our internal and detailed ticketing system. • Efficiently and effectively escalate deeper technical issues to Supervisor as required to drive to resolution. • Offer alternative solutions where appropriate with the objective of retaining system functionality. • Follow up and make scheduled call backs to customers. • Ensure systems reliability, integrity and security. • Stay current with product information, changes and updates. The salary range for this position is based on experience. Qualifications: • Bachelor's degree in Computer Science or related field. • Attention to detail, excellent verbal and written communication skills. • 5+ Years of experience in Tech Support • Professional experience in providing technical support to non-technical end users. • Experience supporting mission-critical systems by phone. • Helpful, friendly and patient attitude with a strong desire to learn. • Excellent problem-solving, time management and interpersonal skills. • Interest along with the experience/ability to develop a training curriculum and lead classroom trainings. • Focused, flexible and works well under pressure. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Source One Technical Solutions is seeking a highly motivated and detail-oriented IT Operations Specialist. In this role, you'll be instrumental in capturing, analyzing, and documenting key operational workflows and dependencies. IT Operations Specialist An Autonomous Mobility Company Location: Las Vegas, NV, United States Expected pay amount 49.00 - 54.00 USD Per Hour Schedule: Onsite - Multiple shifts/schedules available Assignment length: Ongoing W2 Contract This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp. Job description: This role is based in the Spring Valley area, Southwest Las Vegas, NV, and offers one of the following schedules: Monday-Friday 10:00AM-6:30PM Wednesday-Sunday 5:30PM-2:00AM Sunday-Thursday 10:00AM-6:30PM Tuesday-Saturday 10:00AM-6:30PM As an IT Operations Specialist, you'll: Shadow multiple operations team members to observe day-to-day workflows and system interactions. Document processes, dependencies, bottlenecks, and pain points in current technical operations. Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows. Assist in developing process improvement recommendations and operational documentation. Provide technical feedback and support where appropriate, aligning with operational goals. Communicate findings effectively to both technical and non-technical stakeholders. Requirements: Prior experience in at least two of the following technical domains: Real-time technical operations Advanced TCP/IP networking Cellular networks AWS cloud computing Kubernetes Windows workstation support Strong analytical and documentation skills Excellent communication and interpersonal skills Ability to work independently and collaboratively in an on-site, high-security environment Preferred qualifications: Experience in an operations center, NOC/SOC, or similar real-time support setting Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation Experience interacting with DevOps or infrastructure teams in a production environment 5+ years of experience in at least two of the technical domains listed above Work Environment: This position is onsite at a secure facility in the Spring Valley area of Southwest Las Vegas Must be able to pass background screening and comply with facility access requirements Benefits: Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs Short- and long-term disability and life insurance 401k package Commitment: This is a full-time, ongoing contract position . It will be onsite and available to candidates who are local to the Spring Valley area, Southwest Las Vegas, NV area. This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

The primary responsibility of the Administrator III - IT Solution is to provide on-call and system support for applications within their responsibility area. The Administrator will work with business users and other key stakeholders to formulate business and functional requirements or systems specifications to create large and complex systems and software solutions and will execute and manage minor projects (1 - 3 months) with other Solutions Administrators. The Administrator III - IT Solution is expected to maintain and grow expertise across systems environments (e.g., applications, data layer, infrastructure, etc.) or maintain deep understanding and expertise across all business functions in a functional vertical (e.g., Front-of-House) or systems environment (e.g., application, data layer, infrastructure, etc.). The Administrator III - IT Solution uses their domain expertise to participate with other information technology professionals to ensure that systems environments are stable, extendable, and provide business value. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities In partnership with the Business Relationship Management (BRM) team, provide subject matter expertise for determining business requirements to address business opportunities or issues across functional verticals. Working with the BRM team, vendors, or through self-direction, determine solutions in support of the business requirements. Develop functional and technical specifications from the business requirements and/or functional specifications. Develop criteria for supporting developed solutions. May assist or provide input for project/effort modeling and sizing of solutions. Create solutions that will include components of systems development, process improvement, organizational change, strategic planning, or policy development. Successfully engage in multiple initiatives concurrently, including application and on-call support, minor projects, major projects, complex cross-functional/property projects, business and functional requirements elicitation, system architecture discussions and subject matter expertise to facilitate the work of Business Relationship Managers, Project Managers, and other Solutions Administrators. Work independently with users to define concepts, collaborate with project managers and BRM. Continuously build knowledge base of LVS application suite. Provide L2 application and on-call support for LVS application suite. Directly manage projects of short duration projects (1 to 3 months) AND oversee the execution of minor projects by other Systems Administrators. Participate as a resource on major projects as requested. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions; use cases, scenarios, business analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: business requirements, functional requirements, use cases. Utilize experience in enterprise-wide requirements definition and management systems and methodologies. Drive and collaborate with business units on their assumptions of how they will successfully execute their plans. Serve as the conduit between the voice of the customer community (internal and external customers) and the software development team through which requirements flow. Develop requirements specifications according to standard templates, using natural language. Collaborate with developers to establish the technical vision and analyze tradeoffs between usability and performance needs. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Minimum Qualifications 21 years of age. Proof of authorization/eligibility to work in the United States. Bachelor's degree or equivalent in relevant discipline, preferred. Must be able to obtain and maintain Nevada Gaming Control Board Registration and any other certification or license, as required by law or policy. IIBA certification, preferred. 8+ years in business analysis, with specific experience gathering requirements and creating definitions required. 6+ years in information technology or working with information technology professional, required. Specific expertise in application area architecture (e.g., applications, interfaces, hardware layer, messaging, etc.) or deep functional expertise across all functions within an LVS functional vertical (FOH, BOH, Gaming, Marketing, IT). Experience with large, complex projects that may be cross-functional or cross-property. Good working knowledge of Windows/Enterprise Systems/Networking/Enterprise Security Microsoft SQL Server General and TSQL Integration Services Reporting Services Analysis Services VB.net and/or C#.net sFTP, PGP and other technologies for file transferring TFS MS Office - Word, Excel Windows/Systems/Networking/Security XML Business analysis skills, with the ability to forecast implications and provide consultative recommendations and solutions. Casino and hospitality application knowledge preferred. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Strong organizational skills, customer service focus, attention to detail, and process orientation. Ability to distill and present information to senior leaders. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements Must be able to: Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Due to the nature of our work, US Citizenship is required for all positions. Completion of the first year in a computer science degree program at an accredited institution, as of the date application is submitted. The declared degree must pertain to the department to which the student will be assigned. Must be actively enrolled in school, as of the date application is submitted. Must have and maintain a cumulative grade point average of 3.0 on a 4.0 scale, as of the date application is submitted. Must be located in the contiguous United States. Must have: Planning/organizing skills and initiative Good written and verbal communication skills Ability to follow directions, both written and verbal, and able to work independently as well as part of a team Strong computer skills are desired, including MS Office and computer programming. A pre-placement drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must have a valid driver's license. Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘ Identity, Credential, and Access Management ,' and Supplemental Directive NNSA SD 206.2, ‘ Implementation of Personal Identity Verification for Uncleared Contractors .' MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is $16.38 to $22.07. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity. THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR. Undergraduate Information Technology (IT) Interns will work under the direct supervision of a manager & mentor and will be provided with hands-on participation in ongoing projects at one of the most unique experimental sites in the United States. Internships are available at the following locations: North Las Vegas, Nevada Nevada National Security Site (65 miles northwest of Las Vegas, Nevada) Los Alamos and Albuquerque, New Mexico Livermore and Santa Barbara, California Remote Sensing Laboratories at Nellis Air Force Base (Las Vegas, Nevada) or Andrews Air Force Base (Joint Base Andrews, Maryland) An option to work remotely may be considered based on business need/approval We are looking for qualified and motivated Undergrad students that are pursuing a degree in: Computer Science Data Science Information Systems & Management Information Systems (MIS) Information Technology Cybersecurity Information Science Informatics Duties and Responsibilities (may include and will vary depending on which department you are assigned to): Application Development on a variety of technologies Data Visualization and Reports Project Management activities Networking and communication projects Systems, Servers and related Hardware and Operation Systems Cloud Solutions End User Support Provide level I support and troubleshooting for hardware, software, and/or network issues Assist with installing and upgrading hardware and software Interface with clients via Chat, Phone, Walk-in Perform client call backs Create and update Incident Tickets Draft and edit Knowledge Articles Please note these important dates for our 2026 Summer Student Program: December 18th, 2025 - Last day for student internship applications to be accepted May 19th, 2026 - Summer internship Student Program begins August 7th, 2026 - Summer internship Student Program concludes

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work . At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. The IT Service Center Intern will work directly with the IT Service Center Manager to add value to the IT team by assisting the team with their day-to-day tasks. The primary focus of the internship will be on equipment preparation and tech support for our employees as the end users as well as other tasks as needed. This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills she or he has acquired in school and apply them in a professional setting. Internship Learning Objectives/Task Goals: Prepare hardware for use by the end users. Troubleshoot hardware failures and software errors as they arise. Provide local and remote support with a focus on customer service and quality. Utilize Windows, MacOS, Intune and other programs and software effectively. Implement efficient time-management and communication skills. Procure and track inventory of hardware and software. Utilize Jira ticketing system to create, edit and manage daily duties Minimum Education/Skills/Experience/Credentials: Enrolled in/graduated from a university degree program preferred. Ability to maintain confidentiality of all aspects of job responsibilities. Carries out all responsibilities in an honest, ethical, and professional manner. Intermediate proficiency in MS Office Suite, including MS Excel. Ability to meet tight deadlines and effectively prioritize and manage multiple concurrent projects. Strong work ethic and a positive attitude; dependable, require minimal supervision. Excellent communication skills, both verbal and written. Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Demonstrates robust assessment, analytical, critical thinking, and problem-solving skills. This is a paid internship, however AMH does not provide housing, relocation, or transportation assistance. Availability to commit to 40 hours per week from June 8th to August 14th, Summer of 2026. AMH is an equal opportunity employer. AMH conducts pre-employment background screening. Compensation The anticipated pay range/scale for this position is $22.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at ************************************* #LI-DNP

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work. IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members IT Support job qualifications and requirements Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following: Computer Science Computing Engineering There are also a number of qualities that candidates should be expected to display: A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritise and delegate A keen eye for detail

Under general supervision of the Chief Information Officer, receives guidance, training, and mentoring from the IT team. Supports the IT team to include areas of installation, maintenance and repairs on hardware and software within SDMI's clinical and administrative offices as to ensure continuity of operations and high levels of operational up time.

Job Description WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value. JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success. KEY RESPONSIBILITES: Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support Ensures users/customers are provided with professional, courteous, and timely support and service Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Tests compatibility of new programs with existing ones. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Installs software and necessary applications for workflow. Carries out software, network, and database performance tuning. Documents hardware and software updates. Strong ability to manage productive relationships with both external and internal users Ability to work independently and in a team environment High degree of personal initiative Adaptable to changing priorities and ad hoc requests Superior Microsoft Office skills, including Word, Excel, and Visio Courses or experience in some of the following areas: computing science, information systems or equivalent programs Install and configure hardware and software components Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues Manages the maintenance of all hardware and software Performs other duties as assigned QUALIFICATIONS: Bachelor's degree in computer science or engineering or related field, preferred 0-2 years of experience in a similar role Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN) Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC and OS Excellent written and oral communication skills Familiar with a range of software and hardware Demonstrated experience as a support analyst in a corporate environment Valid driver's license (G class) THE VALUES YOU ALIGN WITH: Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients. Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism. Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences. Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION: The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. Excellent Medical Insurance Excellent Dental Insurance Excellent Vision Insurance Paid Time Off, Holiday Pay 401K matching program after 90 days of employment 100% Company Life and Long-Term Disability Coverage Employee Referral Program DIVERSITY COMMITMENT: We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities * Install, configure, and troubleshoot computer systems, hardware, and software. * Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. * Follow established procedures and processes for computer maintenance. * Provide training and support to team members in the use of computer systems and software. * Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. * Set up new employees' technology, including laptops, desktops, and mobile devices. * Provide onboarding training on how to use the company's IT systems and applications. * Excellent customer service skills over the phone, by email and in-person. * Provide technical support to employees who are having problems with their hardware or software using help desk software. * Support the company's digital signage network. * Troubleshoot problems and ensure that the network is secure. * Administer the company's O365 environment. * Conduct a weekly cybersecurity review of all systems, emails, and endpoints. * Check for malware, vulnerabilities, and unauthorized access through Sophos. * Work with employees to understand their needs and then recommend solutions that meet those needs. * Other duties, responsibilities and/ or projects as assigned. Qualifications * 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. * A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. * Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. * Experience in public facility preferred. * CompTIA A+ certification desired. * An understanding of how PCs function in a networking environment. * Principles and techniques of maintenance and repair for PC systems and related equipment. * A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. * Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. * Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions. Essential Duties and Responsibilities: * Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines * Primary point of contact for all incoming help desk support tickets and IT Helpline calls * Responsible for distributing and assigning help desk support tickets for the IT Department * Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed * May also participates as an after-hours support call center team member * Provides general office support to the Information Technology Director and Manager with project as assigned * Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed. * Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively. * Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary. * Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions. Job Qualifications: * High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations * Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs * Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system * Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments * A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things Schedule/Location: * In Office - Henderson, NV or Monterey Park, CA * Hours - 8:00am-5:00pm Compensation/Benefits: * Salary: $50,000-60,000/yr * Health, Vision, & Dental Benefits * Wellness & Mental Health: Shared benefits available for employees and their families * Paid Time Off: Encouraging work-life balance and personal well-being * 401(k) Plan: Access provided through Merrill Lynch * Monthly Internet Stipend About First Legal: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

Job Description Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Managed IT Installation Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! What makes Les Olson different? Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do. "Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families. We offer: Paid Time Off Sick Days Paid Holidays 401k match + Pension Full Medical, Dental & Vision + HSA Mental health care coverage Life Insurance Local Volunteer Opportunities What you'd do Our dream candidate can listen to and understand our customers' needs and creatively solve their problems involving the software and hardware products we offer. This candidate communicates well with customers, using language they can understand in a patient, friendly and approachable manner. In fact, customers ask to work with them and rave about them behind their back. The candidate is able to install customer desktop and networking hardware, such as laptops, keyboards, physical servers, firewalls, network switches, and can configure new workstations for customers based on their needs. This person has advanced computer skills, and maybe even some fancy certifications (an A+ cert would sure be swell, but isn't required). What else you'll need: Self-management skills, including the ability to meet deadlines Ability to prioritize multiple tasks Ability to work safely, independently, quickly, and efficiently while following instructions Team worker willing to do what it takes to get the job done Eagerness to learn Good record-keeping skills and attention to detail Ability to lift 50- 100 lbs. Ability to show up on time looking professional Valid driver's license & Clean driving record Willing and able to take & pass drug test 18+ years of age Job Type : Full-time, mostly M-F 8:00am-5:00pm Check out our website: **************** Job Posted by ApplicantPro

Zachary Piper Solutions is seeking a Junior System Administrator to join a classified defense aviation program located in Las Vegas, NV through 100% onsite presence. The Junior System Administrator will manage and maintain secure IT infrastructure, configure security tools, monitor system performance, and support national security operations within a high-compliance environment. Responsibilities of the Junior System Administrator include: * Manage and maintain servers, networks, and IT infrastructure within a secure environment * Install and configure security software and hardware to support classified operations * Monitor system performance, troubleshoot issues, and ensure uptime across mission-critical systems * Apply strong knowledge of operating systems and networking protocols to optimize system reliability * Use system administration tools to automate tasks and streamline operations * Document system configurations, updates, and procedures to support audits and compliance Qualifications of the Junior System Administrator include: * 2+ years in cybersecurity or related IT fields * Bachelor's Degree in Information Technology, Computer Science or a related field * Active DOE Q or Top Secret clearance * Security + or Red Hat certification * Understanding of operating systems, networking protocols, and system security principles * Proficiency with system administration tools * Excellent problem-solving and troubleshooting skills to support mission-critical infrastructure Compensation for the Junior System Administrator includes: * Salary Range: $55,000-$60,000 depending on experience * Per diem & relocation assistance available * Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law Keywords: junior, system administrator, sysadmin, secure IT infrastructure, security tools, system performance, emerging threats, attack techniques, threat intelligence reports and documentation, ELK, Junior, Cyber Threat Intelligence, Analyst, NNSA, emerging threat, national security, Journeyman, Cybersecurity, Engineer, Cybersecurity Engineer, defense, DOD, department of defense, aviation, Las Vegas, NV, Nevada, Vegas, architect, deploy, SIEM, Security Information and Event Management, security, collect, analyze, correlate, logs, alerts, Splunk Enterprise Security, IBM Qradar, Splunk, Qradar, Microsoft Sentinel, Sentinel, ArcSight, OpenText, LogRhythm, EDR, Endpoint Detection Response, endpoint, suspicious activity, malware, ransomware, abnormal behavior, CrowdStrike Falcon, CrowdStrike, Microsoft Defender, Defender, SentinelOne, Carbon Black, Sophos Intercept X, individual endpoints, XDR, Extended Detection and Response, NDR, Network Detection and Response, SOC, security operations center, firewall, vulnerabilities, cloud, on-prem, vulnerability, scanning, scan, risk assessment, remediation, system integrity, compliance, hybrid, cloud, on-prem, architectures, AWS, GovCloud, Azure, Amazon Web Services, security controls, security procedures, security compliance, NIST 800-53, NIST, RMF, RMF framework, Risk Management Framework, National Institute of Standards and Technology, audit, DOE, Department of Energy, FISMA, Federal Information Security Modernization Act, DHS, Department of Homeland Security, OMB, Office of Management and Budget, Security and Privacy Controls, CUI, Controlled Unclassified Information, information security program, continuous monitoring, JC3, Joint Cybersecurity Coordination Center, threat detection, incident response, incidence response, IT, information technology, cybersecurity architecture, cybersecurity design, cybersecurity implementation, DOE Q, Q clearance, clearance, Top Secret, Top Secret Clearance, TS, TS Clearance, Computer Science, IDS, intrusion detection system, network, networking, NIDS, network-based intrusion detection system, network traffic, Snort, Suricata, Zeek, Bro, Splunk, Tenable, CrowdStrike, HIDS, host-based intrusion detection system, unauthorized logins, file modifications, privilege escalations, OSSEC, Wazuh, Tripwire, suspicious packets, attack signatures, port scams, malware traffic, IPS, intrusion protection system, cloud security architecture, AWS, GovCloud, Amazon Web Services, Azure, eMASS #LI-SW1 #LI-ONSITE

Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments. **Compensation:** The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave. **Essential Responsibilities:** + **Microsoft Windows O365 and System Administration** : Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility. + **Device Maintenance and Operational Continuity** : Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards. + **Advanced Technical Troubleshooting and Escalation Management** : Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability. + **Asset Lifecycle Management and Compliance** : Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment. + **Logistics Systems Integration and Operational Support** : Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams. **Minimum Requirements:** + Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting. + Minimum 2 to 4 years' experience in computer support and maintenance. + Current with all Cybersecurity and operations training for administrative workstation privileges. + Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards. + Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred. + Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance. + Must possess a valid state issued driver's license. **Work Environment, Physical Demands, and Mental Demands:** Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Click here for job description IT SUPPORT SPECIALIST I - Information Technology Under the direction of the IT Support/Project Manager, provide hardware/software support for the City's computer and technology resources, and serve as IBM i5 operator on an as-needed basis. Perform related work as required. ESSENTIAL JOB FUNCTIONS: Install, configure, diagnose, repair computer hardware/software, printers, network equipment, RF equipment, or datacenter equipment, involving some exposure to electrical and mechanical hazards with appropriate safety precautions. Work closely with customers to assist in solving reported problems with computers and or software. Make arithmetic calculations and perform work efficiently and accurately. Communicate courteously and effectively with other employees, officials, vendors, and the public. Sit, stand, and input data frequently for extended periods of time. Read difficult technical documents and computer screens. Perform operational duties and complete scheduled workload within required timeframes with little supervision. Route various printouts, source documents, forms and tapes to departments. Follow detailed instructions to complete scheduled tasks with care. Work with computers, tape drives, detacher, decollator, hard disk drives, and various computer printers. Perform data entry as required. Work with vendors on support-related issues. Some weekend and/or night work is required. OTHER JOB FUNCTIONS: i5 backup operations; lift, pull, drag, push and carry up to 50 pounds of equipment or related supplies. REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES: Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS: Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Number of available positions: 1 Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Position : 000424001 Code : 310-1 Type : INTERNAL & EXTERNAL Location : INFORMATION SYSTEMS Group : NONEXEMPT Job Family : INFORMATION TECHNOLOGY Job Class : IT SUPPORT SPECIALIST I Salary: $29.16-$42.96

Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours: 10am-6:30pm or 5:30pm-2am Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed * Ideal candidates will be flexible on shift days/times Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Responsibilities: - Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation - Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines - Assist in gathering performance metrics and reporting observations to improve system functionality - Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface - Follow company protocols and regulatory requirements to maintain high operational standards Requirements: - 2+ years of experience in operations, technical support, software testing, or a similar field - Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles - Excellent driving history and no criminal history - Excellent written and verbal communication skills - Willingness to work flexible shift hours Bonus Qualifications: - Experience with QA testing or working in the autonomous vehicle industry - Bachelor's degree in STEM, analytics, or related field - Basic understanding of data analysis to help build out and analyze metrics - Strong familiarity with video game-style controls or simulation software Benefits: - Pre-tax commuter benefits - Employer subsidized health care benefits - Flexible Spending Account for healthcare-related costs - Short and long term disability coverage and life insurance - 401k package

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions. Essential Duties and Responsibilities: Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines Primary point of contact for all incoming help desk support tickets and IT Helpline calls Responsible for distributing and assigning help desk support tickets for the IT Department Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed May also participates as an after-hours support call center team member Provides general office support to the Information Technology Director and Manager with project as assigned Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed. Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively. Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary. Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions. Job Qualifications: High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things Schedule/Location: In Office - Henderson, NV or Monterey Park, CA Hours - 8:00am-5:00pm Compensation/Benefits: Salary: $50,000-60,000/yr Health, Vision, & Dental Benefits Wellness & Mental Health: Shared benefits available for employees and their families Paid Time Off: Encouraging work-life balance and personal well-being 401(k) Plan: Access provided through Merrill Lynch Monthly Internet Stipend About First Legal: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.