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IT Help Desk Technician Tier I
Larry H. Miller Senior Health 4.6
Information technology internship job in Sandy, UT
The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier I technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely.
Requirements
Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person.
Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems.
Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService).
Assist with user onboarding and offboarding, including account provisioning and equipment setup.
Support desktop and laptop computers, mobile devices, printers, and standard peripherals.
Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace.
Coach, teach and mentor.
Support LHMSH culture by promoting “Friendly, Positive, and Focused on Excellence”.
Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health.
All other duties as assigned.
Job Qualifications:
High school diploma or equivalent required; Associate degree in InformationTechnology or related field preferred.
CompTIA A+ certification preferred or ability to obtain within 6-12 months. • 0-2 years of experience in an IT help desk, technical support, or customer service role.
Physical Requirements:
Regularly required to walk, sit, stand, bend, reach, talk hear, kneel, crouch, stretch, twist, lift 40 pounds and move about.
Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. • Prolonged periods of sitting at a desk and working on a computer.
Ability to carefully consider all information and make impacting decisions on a regular basis.
Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
Job requires accepting criticism and dealing calmly and effectively with high-stress situations. • Ability to communicate effectively, both orally and in writing.
Competencies:
Operate with Integrity
: Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly work space.
Problem Sensitivity
: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Dependability
: Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
Self-Control
: Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations.
Communication
: Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do.
English Language
: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Time Management
: The ability to integrate methods of time management to ensure the needs of residents are met, regular day to day tasks are completed while balancing any urgent situations that may arise.
Active Listening
: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Note: The need may arise to revise, supplement, or rescind portions of this , and Larry H. Miller Senior Health reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
$39k-75k yearly est. 4d ago
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Helpdesk Specialist
Medallion Bank 3.9
Information technology internship job in Salt Lake City, UT
Please Note: This is a Utah-based position, which will require regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background. Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support the Team:
You will be responsible for providing software, hardware, and basic desktop and network support to users in multiple locations. Responsible for Tier 1 support, which includes installing, upgrading, repairing, and lifecycle management of PCs and software, troubleshooting issues, problem-solving, and working closely with key vendors to address issues, plus onboarding and offboarding employees.
What We Are Looking For:
* Provide high quality hardware and software support to Medallion Bank users across multiple office locations. Range of support includes, but is not limited to, Windows desktop hardware, operating systems, Active Directory administration, networking, printers, cloud-based phone system, Microsoft and Adobe production software, as well as specific software applications associated with lending and banking-related activities.
* Work closely with users and other support staff to ensure that the functionality and availability of the desktop devices and applicable software meets requirements.
* Responsible for all Help Desk coverage by providing phone, email, and hands-on support, ensuring all Help Desk tickets are addressed in a timely and efficient manner.
* Ensure consistent and high-quality problem resolution, which includes reassigning or escalating advanced inquiries or issues to appropriate staff, if needed.
* Install, configure, and operate computer hardware and software to help users work effectively.
* Participate in onboarding and offboarding employees, including software and hardware setup and systems activations and deactivations.
* Capture proper documentation and approvals in accordance with change management procedures.
* Performs other duties as assigned.
You would be a GREAT fit with these skills:
* Problem investigation, resolution, follow-up, continuous improvement, documentation and ensuring compliance with company requirements for client hardware and software support.
* Working knowledge of desktop hardware, printers, scanners, and other peripheral devices.
* Experience with software and hardware inventory, licensing, and warranties.
* Extensive knowledge of Microsoft Office 365 products and Adobe production software.
* Excellent written and verbal communication and interpersonal skills.
* Self-motivated with a strong work ethic.
* Superior analytical and problem-solving abilities, including exceptional attention to detail and strong organizational skills.
* Must be able to occasionally lift up to 75 pounds.
Preferred Level of Experience:
* Minimum 3 years recent, relevant experience in a help desk or support role providing PC support required.
* Minimum 2 years' experience in Active Directory and Office 365 products required.
* At least 2 years' experience working with networking systems, including cabling, switching, routing, and VPN preferred.
* Banking experience or experience in a regulatory environment is a plus.
* Azure experience and certification(s) a plus.
What's in it for YOU?
* Comprehensive benefits including medical, dental, vision, disability, and life insurance
* 401K with a company match
* PTO including 11 federal paid holidays off, vacation time and sick time
* Financial Wellness Program
* Volunteer Opportunities
* Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years.
* Work Life Balance - We don't use that term lightly!
* Company Wide Open Door Policy
* Hybrid Work Schedule for positions that qualify
$34k-45k yearly est. 3d ago
IT Help Desk
Bc Tech Pro 4.2
Information technology internship job in Magna, UT
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
$20.5 hourly 1d ago
Technical Support - Business Analyst
Collabera 4.5
Information technology internship job in Salt Lake City, UT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Bilingual: Portuguese and English
Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM
Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.
UAT testing and defect management for a variety of applications and systems.
Assists in the analysis of underlying issues arising from investigations into requirements.
Project management, in depth analysis, and problem solving are daily competencies.
Required Skills:
Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.
Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities.
Manage the end-to-end automation process of internal and external business partners globally.
Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.
Qualifications
technical support, Portuguese fluency
Additional Information
To apply for this position or gain additional insight, please contact:
Shivani Shah
************
*****************************
$75k-102k yearly est. Easy Apply 60d+ ago
Technical Support Specialist
Wavetronix 3.6
Information technology internship job in Springville, UT
Product Support Technician Success Profile
*This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$39k-76k yearly est. Auto-Apply 60d+ ago
IT Support Specialist - Supervisor
Collegis 3.9
Information technology internship job in Draper, UT
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
The IT Support Specialist Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction.
Primary Responsibilities, Essential Functions and Requirements:
Supervision and mentorship of employees at local and remote locations
Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness
Mentors employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service.
Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis)
Responsible for mid and year-end performance reviews and regular reporting to Leadership as needed.
Sustain project updates and status reports to leadership on regular basis
Maintains strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures.
Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems.
Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion.
Maintain desktop application inventory and assist with software licensing maintenance
Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase
Define and maintain security procedures and policies; enforce these policies with ITSS team members
Monitoring, supporting, and troubleshooting systems issues
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer.
Manage and mentor student-work studies.
Continue training for ITSS team members on process and procedures.
Requirements
Relative industry certifications are considered a plus
Operations experience
Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties.
Minimum of 2-years management, lead experience, or highly skilled technical background.
Ability to work a flexible schedule that may include nights and weekends
Strong communication skills and proven track history of excellent customer service
General knowledge of the higher education industry preferred
Strong analytical and problem solving skills
Strong PC & MAC troubleshooting skills
Familiarity with multiple operating system platforms, specifically O365 environment and Windows
Server operating environment troubleshooting skills
Ability to convey technical topics to a wide variety of callers with varying technical skill levels.
Excellent written and verbal communication; Must be able to thoroughly document implementations, modifications and removals
Education, Certifications and Licensures:
Bachelor of Science, Computer Science, MIS degree or equivalent experience
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Salary Description 70,000-90,000
$40k-78k yearly est. 60d+ ago
IT Support Specialist
Hirequestnw
Information technology internship job in Draper, UT
IIT Support Specialist (Information and Instructional Technology Support Specialist)
Position Goal:This position provides direct tier 1 support, Instructional Technology and InformationalTechnology. The Instructional Technology support aspect of the position provides technical support to Faculty, Administration, and staff in the utilization of classroom technology, configuring and maintaining web-enhanced and virtual courses, provide technical assistance for the course staging process, and online testing.The InformationTechnology aspect of the position provides desktop support to campus leadership, local faculty, staff and students with quality customer service, support, tools, and training needed to meet their educational goals. This position will be the primary technology service provider for the campus (with escalation support from IT Services) via email, telephone, ticketing system, and remote desktop.
Position Responsibilities:
1.Provide technical assistance to end users primarily during normal business hours (some after hours and overtime work required).
2.Provide support for computerized testing and instructional classroom technology.
3.Support for applications utilized by faculty in the delivery of online, virtual, and web-enhanced courses.
4.Provide direct support to faculty for hosting web conferences.
5.Answer questions and troubleshoot computer, phone, and network problems for users in person, or via telephone or remote access, using basic trouble ticketing software.
6.Provide assistance in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, operating systems, network and wireless connections, and provisioning mobile devices.
7.Provide support with user account management and permissions for employees and students.
8.Provide desktop application support for Windows, Microsoft Office, and various software applications.
9.Assist IT team with inventory, asset management, documentation, and utilization tracking.
10.Maintain computer, network, phones, and audio-visual technology in classrooms, labs, libraries, conference rooms, and offices.
11.Install, configure, and maintain Windows operating systems and desktop applications.
12.Direct faculty to current technical and college-wide resources (i.e., Online Library, LMS, Screencast-O-Matic, ERC, etc.).
13.Create technical support and How-To video to assist faculty and students.
PositionRequirements
Education:AssociatedegreeinInformationTechnologyorrelatedfield.Extensiveexperience and applicable IT certifications may be substituted for education on a case by case basis.
Experience:MinimumtwoyearsexperienceinITdesktopsupport,customerservice,helpdesk, and general technology support.
Skills/Special Qualifications: Customer satisfaction- and service-oriented; good interpersonal, typing,andverbal/writtencommunicationskills;goodprioritizationandmultitaskingskills;fast, solid learner and team player; professional, self-motivated, and trustworthy; good diagnostic, analytic, and troubleshooting skills; detail-oriented, reliable and dedicated.Excellent PC hardware, software, and audio-visual technology knowledge; Microsoft networking skills required including basic knowledge of Microsoft Active Directory and Outlook; A+,Network+, MCSP, and similar IT industry certifications a plus
Physical/MentalDemands&WorkEnvironment: Ability to lift, move, and carry typical IT hardware up to 30 pounds.
$43k-73k yearly est. 13d ago
2026 IT Engineer paid intern (May and August hires)
The Church of Jesus Christ of Latter-Day Saints 4.1
Information technology internship job in Riverton, UT
The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church.
If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading!
About:
This internship position represents an exciting opportunity to work for one of the largest informationtechnology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
A Day in the Life:
You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include:
Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear.
Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google)
Monitor system activity for outages or system overload
Responding to incidents and fulfilling common requests from other IT customers
Replace/upgrade existing hardware within the data center
Manage/update the Configuration Management Database
Implement system monitoring / reporting technology using ServiceNow
Work with state-of-the art tools to help develop enterprise solutions
Be mentored by highly experienced IT professionals
We hasten the Lord's work in an important way
Be a member of a creative, spiritual, and highly motivated team and culture
You will develop hands-on experience with real-world systems and tools.
We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.
You should be currently enrolled or within one year of your graduation date from an accredited college or university.
Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
Experience with or knowledge of Network switches, routers, VLAN and firewalls
Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge
Experience with or knowledge of OSI models
Experience with or knowledge of system administration
Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud
Experience with or knowledge of data centers
Excellent communication skills for interacting with and providing information to management levels will be needed
Project management experience is desired
Familiarity with the following tools/technologies:
Required - Microsoft Windows Servers, Linux, Microsoft Office Suite
Suggested - Oracle APEX, Scripting, HTML editing
Strong technical and creative writing skills
Understanding of server and networks
Familiarity and experience with AI and automation encouraged
Apply/Screening Process: Please Note: All positions are subject to close without notice.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team.
This office is located in Riverton, Utah. Hybrid and remote options are available.
Interns do get the option of enrolling in a high deductible medical plan.
$28k-35k yearly est. Auto-Apply 18d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Holladay, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 12d ago
IT Help Desk Technician II
Western Partitions 3.7
Information technology internship job in Salt Lake City, UT
Helpdesk Technician II
Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more.
Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence.
Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect.
The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.
Understand and comply with all WPI policies, procedures, and corporate safety program.
Act as the first point of contact for WPI staff requiring IT support.
Act as an escalation point for tier 1 Help Desk Technicians.
Answer end user queries in person, via email, and over the phone.
Manage assigned tickets in accordance with established service level agreements.
Monitor the help desk queue and assess priority of incoming tickets.
Identify issues, troubleshoot, and resolve issues to the end users' satisfaction.
Troubleshoot connectivity, network, and client VPN issues.
Install, maintain, and troubleshoot client applications.
Troubleshoot and resolve email-based issues.
Coordinate with senior team members to escalate complex problems.
Document all support tickets in IT ticketing software.
Update and reconcile IT inventory.
Order new client computers and provision for use.
Reimage existing client computers and migrate user data.
Order and provision smart phones, iPads, and VOIP phones for WPI staff.
Troubleshoot telecom and mobile device issues.
Perform hardware repairs and upgrades.
Create and maintain documentation for internal processes.
Other duties as assigned.
Requirements
Basic Requirements
Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience.
A+, N+, MCP, or other industry level certifications recommended.
Minimum Requirements
Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation.
Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily.
Employs a customer focused attitude towards all job duties.
Must be team-oriented and thrive in a result oriented, fast paced environment.
Must be able to break down problems both known and unknown in a logical, efficient manner.
Strong knowledge of MS Windows operating systems.
Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc).
Competency with hardware and software troubleshooting.
Competency with common mobile products (iPhone, iPad, Android devices).
The ability to learn and apply new concepts quickly.
Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance.
Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites.
Preferred Requirements
Microsoft, CompTIA, or other industry certifications.
This role is not eligible for visa sponsorship.
Benefits
At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.
In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:
Competitive pay
Incentive bonus plan
401(k) retirement savings plan with match
Medical, prescription drug, dental and vision insurance plans with flexible spending account option
Life insurance, accidental death, and disability benefits
Flexible paid time off policy and paid holidays
Professional development opportunities and certifications
WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
WPI is a background screening, drug-free workplace.
This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
$40k-72k yearly est. Auto-Apply 32d ago
2026 IT Engineer paid intern (May and August hires)
Iglesia Episcopal Pr 4.1
Information technology internship job in Riverton, UT
The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church.
If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading!
About:
This internship position represents an exciting opportunity to work for one of the largest informationtechnology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
A Day in the Life:
You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include:
Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear.
Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google)
Monitor system activity for outages or system overload
Responding to incidents and fulfilling common requests from other IT customers
Replace/upgrade existing hardware within the data center
Manage/update the Configuration Management Database
Implement system monitoring / reporting technology using ServiceNow
Work with state-of-the art tools to help develop enterprise solutions
Be mentored by highly experienced IT professionals
We hasten the Lord's work in an important way
Be a member of a creative, spiritual, and highly motivated team and culture
You will develop hands-on experience with real-world systems and tools.
We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.
You should be currently enrolled or within one year of your graduation date from an accredited college or university.
Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
Experience with or knowledge of Network switches, routers, VLAN and firewalls
Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge
Experience with or knowledge of OSI models
Experience with or knowledge of system administration
Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud
Experience with or knowledge of data centers
Excellent communication skills for interacting with and providing information to management levels will be needed
Project management experience is desired
Familiarity with the following tools/technologies:
Required - Microsoft Windows Servers, Linux, Microsoft Office Suite
Suggested - Oracle APEX, Scripting, HTML editing
Strong technical and creative writing skills
Understanding of server and networks
Familiarity and experience with AI and automation encouraged
Apply/Screening Process: Please Note: All positions are subject to close without notice.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team.
This office is located in Riverton, Utah. Hybrid and remote options are available.
Interns do get the option of enrolling in a high deductible medical plan.
$28k-35k yearly est. Auto-Apply 18d ago
Technical Support Specialist I - Network
Resideo
Information technology internship job in Lehi, UT
Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed.
**JOB DUTIES:**
+ Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision.
+ Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance.
+ Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems.
+ Manage and solve complex network challenges requiring intermediate skills in the following areas:
+ Addressing, Routing, Switching
+ Subnetting
+ Multicast Networking: Design and deployment of multicast routing (PIM, IGMP)
+ VLANs and inter-VLAN routing
+ Proficiency with tools like ping, traceroute, and show commands.
+ Understanding of Layer 2 protocols
+ Understanding of Layer 3 protocols
+ Ability to Identify problems in Layer 2 and Layer 3 of the OSI model.
+ Firewalls
+ Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption
+ WAN Technologies
+ Process product returns efficiently while ensuring adherence to technical verification protocols.
**YOU MUST HAVE:**
+ 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience.
+ Industry Certifications:
+ One of the following: Network+, CCNA, CCNP
+ **OR**
+ Snap One PCNA & Control4 AP Certification / Control4 Certified Technician
+ Strong aptitude for troubleshooting across multiple product categories and technologies.
+ Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies.
+ Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts.
+ Exceptional English communication skills, both verbal and written, with a customer-first mindset.
**WE VALUE:**
+ Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others.
+ Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
+ Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
+ Experience supporting professional integrators or in the custom electronics industry.
**WHAT'S IN IT FOR YOU:**
+ Hybrid position - 3 days in the office and 2 days remote
+ Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1
+ 12 paid holidays each year
+ 401K plan with up to 7% company match
+ Four weeks parental leave without using vacation time
+ Employee discounts on company products and other retail/service providers
+ Opportunity to progress within a global business
+ Product and leadership mentoring to ensure you are set up for success
\#LI-JS1
Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
$43k-73k yearly est. 9d ago
Technical Support Specialist
Jobnimbus
Information technology internship job in Lehi, UT
Job Description
We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey-Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe even land a new job!
Mission:
Provide world-class technical support and training in a timely manner to our users and internal departments.
What You'll Be Doing:
Communicate in a timely and professional manner with users via email, chat, and/or phones.
Troubleshoot and test software issues and escalate findings to the technical escalation team if needed.
Proactively submit feedback recommendations on the user's behalf to improve the product.
Provide best practices and assistance to customers on how best to implement JobNimbus
Help drive process improvements by working cross functionally to enhance communications and tools designed to improve the customer experience and build customer loyalty
Assist in company events and trade shows
Be an expert in JobNimbus, so you can guide new users and other departments as well as answer their questions
What Makes You the Hero for This Job:
Preferred: 1-2 years of technical support experience
Preferred: 1+ years of customer support experience
Preferred: 1+ years of QuickBooks Experience
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls, chats, and/or emails daily
Ability to share and collaborate on work among a Technical Support team
Attentiveness and patience
Time-management skills
Ability to find the positive in any situation
Technical Knowledge and Troubleshooting Skills
Interpersonal and customer service skills
Superpowers:
Extreme Ownership. You own the outcomes, drive initiatives, and solve problems proactively. If you need direction and someone to hold your hand, this job is not for you.
Customer Obsessed. Everything we build should leave our customers saying, "Aw dip. This product is off the charts cool. Whoever wrote that code deserves a raise!"
Proactive Learning. You stay ahead of the curve, continuously learning and implementing cutting-edge technologies.
Team Commitment. You build, mentor, and lead a high-performance engineering team that delivers results together.
Self Awareness. You know your strengths, weaknesses, and how to surround yourself with the right talent to succeed.
Mentor (Hit us up to get more information)
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting.
JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.
If you have any questions regarding this job post, please email ******************.
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$43k-73k yearly est. Easy Apply 6d ago
IT Helpdesk II
Autonomous Solutions
Information technology internship job in Lehi, UT
Job Description
At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets.
Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions.
ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates.
Summary
As an IT Help Desk II, you provide support to end users for computer, application, system, device, access, and hardware issues. You identify, research, and resolve technical problems with some complexity. You also respond to telephone, email, and online requests for technical support. In addition, you document, track, and monitor the problem using applicable systems and tools. You may coordinate with other teams or departments to resolve user problems.
Responsibilities
Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests.
Perform remote troubleshooting through diagnostic techniques.
Researches and resolves routine technical problems.
Walk employees through the problem-solving process.
Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
Follow up and update employees on the status of solutions.
Required Qualifications
Classes, Associates degree, or technical certification in IT or related field.
4-6 years of general work experience.
Good understanding of computer systems, mobile devices, and other tech products.
Solid understanding of how to research troubleshooting technical issues.
Ability to diagnose and resolve basic technical issues
Good communication skills, written and verbal.
Customer-oriented and cool-tempered
At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.
Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause.
Job Posted by ApplicantPro
$43k-73k yearly est. 24d ago
Technical Support Specialist I - Network
Resideo Technologies, Inc.
Information technology internship job in Lehi, UT
Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed.
JOB DUTIES:
* Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision.
* Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance.
* Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems.
* Manage and solve complex network challenges requiring intermediate skills in the following areas:
* Addressing, Routing, Switching
* Subnetting
* Multicast Networking: Design and deployment of multicast routing (PIM, IGMP)
* VLANs and inter-VLAN routing
* Proficiency with tools like ping, traceroute, and show commands.
* Understanding of Layer 2 protocols
* Understanding of Layer 3 protocols
* Ability to Identify problems in Layer 2 and Layer 3 of the OSI model.
* Firewalls
* Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption
* WAN Technologies
* Process product returns efficiently while ensuring adherence to technical verification protocols.
YOU MUST HAVE:
* 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience.
* Industry Certifications:
* One of the following: Network+, CCNA, CCNP
* OR
* Snap One PCNA & Control4 AP Certification / Control4 Certified Technician
* Strong aptitude for troubleshooting across multiple product categories and technologies.
* Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies.
* Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts.
* Exceptional English communication skills, both verbal and written, with a customer-first mindset.
WE VALUE:
* Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others.
* Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
* Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
* Experience supporting professional integrators or in the custom electronics industry.
WHAT'S IN IT FOR YOU:
* Hybrid position - 3 days in the office and 2 days remote
* Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1
* 12 paid holidays each year
* 401K plan with up to 7% company match
* Four weeks parental leave without using vacation time
* Employee discounts on company products and other retail/service providers
* Opportunity to progress within a global business
* Product and leadership mentoring to ensure you are set up for success
#LI-JS1
$43k-73k yearly est. Auto-Apply 10d ago
Help Desk Technician
Lightspeed DMS
Information technology internship job in South Jordan, UT
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.
As a Help Desk Technician, you will serve as the first point of contact for internal employees experiencing technical issues. You will provide timely and effective support for hardware, software, and account-related issues, ensuring minimal disruption to business operations. This role offers an excellent opportunity to develop your IT skills and grow your career in a supportive, technology-driven environment.
What you'll do:
End-User Support
Respond to incoming support requests via phone, email, and ticketing system.
Diagnose and resolve Tier 1 technical issues for hardware, software, and network connectivity.
Provide friendly, professional support while maintaining high customer satisfaction.
Microsoft 365 Support
Assist users with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.
Help users with password resets, account access issues, and basic email troubleshooting.
Support users with file sharing, collaboration tools, and basic application features.
Device & Endpoint Support
Troubleshoot Windows desktop and laptop issues including software installations and updates.
Support mobile device setup and basic troubleshooting for company-managed devices.
Assist with printer setup, connectivity issues, and basic hardware problems.
Account Management
Create and manage user accounts in Entra ID (Azure AD) following established procedures.
Process access requests and modify user permissions as directed.
Maintain accurate documentation of user account changes.
Ticket Management
Log all support requests in the ticketing system with clear, detailed notes.
Prioritize and escalate complex issues to Systems Administrators when necessary.
Follow up with users to ensure issues are fully resolved and document solutions.
Documentation & Knowledge Base
Create and update support documentation and knowledge base articles.
Document common issues and their resolutions for future reference.
Contribute to internal IT procedures and best practice guides.
Equipment Management
Assist with onboarding and offboarding of employees, including equipment setup and retrieval.
Maintain inventory of IT equipment and accessories.
Support hardware deployment and basic configuration.
Learning & Development
Stay current with company systems, tools, and technologies.
Participate in training sessions to expand technical knowledge.
Seek guidance from senior IT staff to develop troubleshooting skills.
What you should have:
Qualifications:
1-2 years of experience in help desk, technical support, or IT support role (or equivalent education/training).
Basic understanding of Windows operating systems and common business applications.
Familiarity with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
Strong customer service skills with a patient and professional demeanor.
Excellent communication skills, both written and verbal.
Ability to explain technical concepts to non-technical users.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Preferred Qualifications:
CompTIA A+ certification
Microsoft 365 Certified: Fundamentals (MS-900)
Experience with ticketing systems (ServiceNow, Jira Service Desk, Zendesk, etc.)
Basic knowledge of Active Directory or Entra ID (Azure AD)
Familiarity with remote support tools
Associate's degree in InformationTechnology or related field
Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
Ready to apply?
Take the next step in your career-apply today and join a team where your skills will make an impact!
$43k-73k yearly est. Auto-Apply 27d ago
2026 Intern - Software Engineer
Adobe Systems Incorporated 4.8
Information technology internship job in Lehi, UT
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe is seeking talented and passionate Software Engineer interns across all organizations to help plan, design, develop, and test software systems or applications for software enhancements and new products used in local, networked, cloud-based or Internet-related computer programs and products.
Adobe software engineer interns can work directly on products for our Creative Cloud, Document Cloud, or Experience Cloud teams, or they can be immersed in the world of our cloud-based platform - diving into components of our infrastructure or solving problems with big data. We have openings for all interests - web developers, mobile developers, data engineers, frontend development, back-end development, full stack development - the opportunities are endless!
All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.
What You'll Do
* Develop high-performance, reliable, testable and maintainable code.
* Participating in all aspects of software development activities, including design, coding, code review, testing, bug fixing, and code/API documentation.
* Collaborate with engineers and participate in daily or weekly stand ups and meetings.
* Grow with the support of your team and help others on the team grow by providing thoughtful feedback and uplifting those around you.
* Work both independently and collaboratively within a fast-paced development team, with clear, positive, and constructive communication.
* Additional responsibilities as needed based on specific role or team
What You Need to Succeed
* Currently enrolled full time and pursuing a Bachelor's or Master's in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience required with an expected graduation date of December 2026 - June 2027
* Strong technical background with analytical and problem-solving skills
* Previous related experience in software engineering (applicable coursework, projects, internships, etc.)
* Proficiency and experience with at least one or more of the following: Java, C++, JavaScript, Python
* Familiar with the software development lifecycle - designing, developing, deploying, and maintaining web and mobile apps
* Results-oriented, with ability and interest in learning new technologies and adapting quickly to new requirements and environments
* Excellent verbal and written communication skills; can effectively articulate complex ideas and influence others through well-reasoned explanations.
* Ability to participate in a full-time internship between May-September
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $38.00 -- $51.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$38-51 hourly 60d+ ago
2026 IT Engineer paid intern (May and August hires)
Presbyterian Church 4.4
Information technology internship job in Riverton, UT
The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church.
If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading!
About:
This internship position represents an exciting opportunity to work for one of the largest informationtechnology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
A Day in the Life:
You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include:
Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear.
Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google)
Monitor system activity for outages or system overload
Responding to incidents and fulfilling common requests from other IT customers
Replace/upgrade existing hardware within the data center
Manage/update the Configuration Management Database
Implement system monitoring / reporting technology using ServiceNow
Work with state-of-the art tools to help develop enterprise solutions
Be mentored by highly experienced IT professionals
We hasten the Lord's work in an important way
Be a member of a creative, spiritual, and highly motivated team and culture
You will develop hands-on experience with real-world systems and tools.
We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.
You should be currently enrolled or within one year of your graduation date from an accredited college or university.
Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
Experience with or knowledge of Network switches, routers, VLAN and firewalls
Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge
Experience with or knowledge of OSI models
Experience with or knowledge of system administration
Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud
Experience with or knowledge of data centers
Excellent communication skills for interacting with and providing information to management levels will be needed
Project management experience is desired
Familiarity with the following tools/technologies:
Required - Microsoft Windows Servers, Linux, Microsoft Office Suite
Suggested - Oracle APEX, Scripting, HTML editing
Strong technical and creative writing skills
Understanding of server and networks
Familiarity and experience with AI and automation encouraged
Apply/Screening Process: Please Note: All positions are subject to close without notice.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team.
This office is located in Riverton, Utah. Hybrid and remote options are available.
Interns do get the option of enrolling in a high deductible medical plan.
$19k-30k yearly est. Auto-Apply 18d ago
Information Technology/Assurance (IT/IA) Specialist II
GDIT
Information technology internship job in Ogden, UT
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Cyber and IT Risk Management
Job Qualifications:
Skills:
Information Security, Information Security Management, Information System Security
Certifications:
Cisco Certified Network Associate (CCNA) Security - Cisco - Cisco, GICSP: Global Industrial Cyber Security Professional - Global Information Assurance Certification (GIAC), GSEC: GIAC Security Essentials Certification - Global Information Assurance Certification (GIAC) - Global Information Assurance Certification (GIAC)
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
The primary function of an InformationTechnology/Information Assurance II is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts.
The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Performance shall include:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update authorization packages.
Notify customer when changes occur that might affect authorization accreditation.
Conduct cybersecurity portion of the self-inspection's checklist.
Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package.
Identify any and all vulnerabilities and implement countermeasures.
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.
Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration.
Provide External Information System(s) Client Support.
Perform account creations, changes, & deletions on multiple authorization boundaries.
Perform Help Desk & troubleshooting activities.
Perform Hardware/Software System Configuration, upgrades and modifications.
Perform system and network appliance patching activities.
Provide Government-Issued Laptop Support.
Assist in Media Control & Accountability activities.
Perform COMSEC account/equipment management activities.
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations.
Working knowledge and current relevant experience with PL2 systems; experience with PL3 & PL4 cross domain solutions is desired
Must be able to regularly lift up to 50 lbs.
Experience:
5+ years related experience.
SAP experience required.
Prior performance in roles such as System, Network Administrator or InformationTechnology/Information Assurance Specialists.
Education:
Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years)
Certifications:
IAT or IAM Level II - within 6 months of hire (Security+ CE, CCNA Security, SSCP, CySA+ etc.).
Clearance Required to Start:
TS/SCI required.
Eligibility for access to Special Access Program Information
Must be willing (and able) to attain CI Polygraph.
#AirforceSAPOpportunities
The likely salary range for this position is $92,735 - $125,465. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
USA UT Ogden
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$92.7k-125.5k yearly Auto-Apply 18d ago
IT Support Specialist
Midwest Commercial Interiors-Utah
Information technology internship job in South Salt Lake, UT
Reports To: IT Director
Midwest D-Vision Solutions/Midwest Commercial Interiors is seeking an IT Support Specialist (early-career to mid-level) to provide high-quality end user support and assist with broader IT initiatives that promote efficiency, security, and long-term growth.
This role is ideal for someone who genuinely enjoys helping others, communicates clearly, and is committed to learning and growing within their IT career. While prior experience is valuable, we place greater emphasis on personality, professionalism, and a strong service mindset. The right candidate will be dependable, curious, and eager to develop their skills with guidance and hands-on experience.
The IT Support Specialist will serve as a friendly and trusted point of contact for employees while also gaining exposure to larger IT projects and modern technologies.
Key Responsibilities
Provide day-to-day technical support for end users, including troubleshooting hardware, software, and basic network issues
Respond to helpdesk tickets, phone calls, and walk-up requests in a professional and timely manner
Support Microsoft Windows environments, Microsoft 365, printers, mobile devices, and common business applications
Assist with onboarding and offboarding of employees, including device setup, account provisioning, and access management
Document issues, resolutions, and procedures to help improve internal IT processes
Escalate complex issues appropriately while maintaining clear communication with users
Assist with IT projects such as system upgrades, deployments, automation initiatives, and process improvements
Work closely with the IT Director and other stakeholders to identify opportunities for efficiency and improvement
Required Skills and Qualifications
Strong customer service and interpersonal skills with the ability to communicate clearly with non-technical users
Basic to intermediate knowledge of Windows operating systems and common business software
Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Ability to troubleshoot and think through problems in a structured, logical way
Willingness to learn new technologies and take on increasing responsibility
Strong organizational skills and attention to detail
Ability to work independently as well as part of a team
Preferred Qualifications
Prior experience in a helpdesk, desktop support, or technical support role
Basic understanding of networking concepts (DNS, DHCP, VPNs)
Experience with ticketing systems and documentation tools
Exposure to cybersecurity tools, remote support tools, or cloud platforms such as Azure
Experience working with Active Directory (user accounts, groups, permissions) is preferred
Relevant certifications (CompTIA A+, Network+, Microsoft certifications) are a plus, but not required
What We Offer
Opportunity to grow within the IT department and expand technical skills
Hands-on experience with real-world IT projects and modern tools
Supportive and collaborative work environment
Competitive compensation based on experience
Benefits package including [health insurance, PTO, retirement, etc.]
Why Join Midwest D-Vision Solutions/Midwest Commercial Interiors
We value people who take pride in their work, treat others with respect, and are motivated to continuously improve. This role offers a clear path for growth, mentorship, and the chance to make a meaningful impact across the organization.
How to Apply
Interested candidates should submit a resume and brief cover letter outlining their experience and interest in the role.
Thank you for your interest in joining Midwest D-Vision Solutions/Midwest Commercial Interiors.
$43k-73k yearly est. 31d ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Taylorsville, UT?
The average information technology internship in Taylorsville, UT earns between $21,000 and $42,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Taylorsville, UT
$30,000
What are the biggest employers of Information Technology Interns in Taylorsville, UT?
The biggest employers of Information Technology Interns in Taylorsville, UT are: