Technical Support Specialist
Information technology internship job in Miami Beach, FL
Title: Technical Support Specialist
Onsite 5 days per week - they will pay for parking in their garage
9am-6pm
Duration: 3 month contract to hire - possible conversions earlier (performance based)
HOURS - 9am to 6pm EST
PR: $24-$30/hr
Perm Salary: $60-80K
Desired Skills and Experience:
3 years of experience in IT support or a related technical role.
Strong experience with ITSM and ITIL
Experience supporting Network Infrastructure
Experience with Device/Inventory Management
Experience with Active Directory and local server management
Excellent communication and problem-solving skills.
Ability to thrive in a startup culture-flexible, proactive, and resourceful.
Pluses:
Technical Certifications
Experience in creative industries (film, animation, gaming).
Experience setting up servers
Familiarity with remote support tools and ticketing systems.
Day-to-day:
Insight Global is seeking a Technical Support Specialist for a start-up, digital content studio client of ours. They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic environments and is excited to support their creative operations. This position will be on site five days a week in Miami Beach, FL.
You will be the go-to expert for IT support across our team. You'll ensure our systems run smoothly, troubleshoot issues, and empower our creatives to focus on what they do best. This role is ideal for someone who enjoys autonomy, problem-solving, and working in a fast-paced, creative environment.
Key Responsibilities
Provide hands-on technical support for Mac desktops and laptops.
Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.).
Manage user accounts, permissions, and system configurations.
Maintain and support hardware, software, and network systems.
Document technical processes and create user-friendly guides.
Collaborate with cross-functional teams to identify and resolve IT challenges.
Proactively monitor systems and suggest improvements.
Information Technology Field Technician
Information technology internship job in Miami, FL
Our client, a respected Managed Services Provider, is looking for a Field Service Engineer to join their team in a hybrid role. This position is perfect for a technical professional who enjoys working directly with clients, solving IT and networking challenges, and balancing onsite support with remote service desk responsibilities.
You'll be a key part of their team, supporting multiple client sites in Florida and providing 1st class technical support that keeps businesses running smoothly.
What You'll Do
Onsite & Field Support: Travel to client locations (primarily Pompano Beach and Miami) to deliver hands-on technical support, install devices, run network cables, set up access points, and troubleshoot hardware and networking issues.
Remote Service Desk: Handle ticket management, provide Level 1-2 support for Microsoft 365, Windows, printers, network connectivity, and other IT issues.
Knowledgebase & Documentation: Maintain accurate client records and contribute to the company knowledge base.
Hardware & Software Provisioning: Install and configure computer hardware, software, and peripherals, and maintain inventory records.
Professional Growth: Collaborate with engineering and service desk teams to expand your skills and complete certifications as needed.
What We're Looking For
Associate or Bachelor's degree in progress
Minimum 3 years IT service desk experience
Minimum 3 years customer service experience (phone/email)
Minimum 1 year Managed Service Provider experience
Experience with ticketing systems (e.g., Autotask)
Proficiency with Microsoft 365 Admin, Windows 10/11, Microsoft Office Suite, and Microsoft Teams
General knowledge of network devices (switches, firewalls, etc.)
Strong communication skills and a customer-first approach
Valid U.S. driver's license with clean record; ability to travel within Florida, including overnight trips
Why Apply?
Work in a hybrid role balancing onsite client interaction and remote support
Gain experience across multiple technologies and IT environments
Join a company that values professional growth, certifications, and technical skill development
Help Desk Technician
Information technology internship job in Miami, FL
We're looking for a bilingual (English/Spanish) L1 Help Desk Technician to join a growing IT services team in Miami. This role is perfect for someone who enjoys solving technical problems, providing excellent customer support, and working in a fast-paced managed services environment. You'll work primarily from the Miami office, with occasional visits to client sites.
Key Responsibilities
Customer Support
Provide phone, remote, and on-site technical support to end users
Listen actively to understand customer issues and respond with empathy and urgency
Deliver clear explanations of technical concepts to non-technical users
Document tickets thoroughly, including issues, resolutions, and follow-up notes
Resolve customer conflicts professionally and maintain a strong focus on satisfaction
Respond to inbound calls and service requests promptly
Technical Support Duties
Troubleshoot and support Windows 11 environments
Diagnose connectivity issues related to networks, shared folders, and internet access
Support and manage Active Directory, NTFS/share permissions, and Microsoft Office applications
Understand basic networking concepts (DHCP, DNS) and firewall fundamentals
Maintain accurate troubleshooting steps and escalate when appropriate
Preferred skills: mac OS support experience, Intune experience, prior MSP/ticketing system experience
Other Requirements
Bilingual: English/Spanish (fluent) required
Reliable transportation for periodic travel to client sites
Ability to lift up to 50 pounds (hardware, equipment, etc.)
Strong initiative, independent work style, and excellent communication skills
Qualifications
2+ years of experience in Windows desktop support required
Experience working in an MSP environment preferred
Solid analytical and troubleshooting abilities
Strong customer service mindset and ability to remain composed under pressure
IT Support Specialist III (On-Site)
Information technology internship job in Miami, FL
Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.
We encourage you to view and apply directly at edfed.org/careers
Duties & Responsibilities:
Perform the duties and responsibilities of the IT Support Specialist II.
Deploy computer images, applications, and updates to all workstations.
Assist in the administration of network devices, VLANS, and configurations.
Troubleshoot advanced issues with Windows PCs and internet connections.
Mentor lower-level Helpdesk/IT technicians.
Work on assigned projects.
Skills:
Creating and administering Group Policy Objects
Experience in the Microsoft 365 ecosystem
Experience in enterprise-level imaging processes (preparing computers for imaging and deployment)
Experience with hardware inventory management systems
Mobile Device Management
Requirements:
Associate's degree or equivalent combination
5 years of related work experience
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
Paid Holiday
Paid Birthday
Paid Sick and Personal Days
Paid Vacation
Retirement/401K with matching contributions
Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Tuition reimbursement for Undergraduate and Graduate courses
Various Incentive Programs
Career opportunities
About Us:
As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
Information Technology Infrastructure Specialist
Information technology internship job in Coral Gables, FL
Contract Role: IT Infrastructure Specialist
Duration: 3-6 months
Work Arrangement: 3 days onsite (Coral Gables, FL), 2 days remote (flexible as needed)
We are seeking an experienced IT Infrastructure Specialist to support and optimize our enterprise systems during a short-term engagement. This role requires hands-on expertise in managing and maintaining critical infrastructure components across on-premises and cloud environments.
Key Responsibilities
Administer and maintain Windows Server, Active Directory, and related services.
Manage and optimize Azure cloud resources and integrations.
Configure, monitor, and troubleshoot VMware and Nutanix virtualization platforms.
Ensure system security, performance, and reliability across all environments.
Collaborate with internal teams to deliver infrastructure improvements and resolve technical issues promptly.
Required Skills
Strong proficiency in Windows Server and Active Directory administration.
Hands-on experience with Microsoft Azure services.
Expertise in VMware virtualization and Nutanix hyperconverged infrastructure.
Solid understanding of networking, storage, and system security best practices.
Ability to work independently and communicate effectively with technical and non-technical stakeholders.
Construction Technology Specialist
Information technology internship job in Fort Lauderdale, FL
SCOPE AND ORGANIZATIONAL IMPACT
Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Define and maintain SOPs, checklists, and standardized workflows that work on jobsites
Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support
Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices
Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams
Plan and deliver training and communications for new or changed workflows
Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs
Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results
Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps
Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams
Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs
Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go
Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure
Mentor team members and project champions to build onsite capability and sustain standards over time
Perform other duties as assigned
EDUCATION AND WORK EXPERIENCE
Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience)
6+ years in construction operations with strong project team exposure
Demonstrated experience with construction management platforms (e.g., Procore)
Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus
Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling
Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc.
Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives
Strong interpersonal and coaching skills; experience managing cross-functional stakeholders
Proven ability to translate business and user needs into scalable, platform-based solutions
Ability to lead change management efforts and facilitate field adoption of new technologies
Excellent written and verbal communication skills, with the ability to train and influence diverse project teams
Problem-solving skills and an innovative mindset for improving business processes and technology utilization
Bilingual (English/Spanish) preferred
Service Desk Technician
Information technology internship job in Fort Lauderdale, FL
WORK OBJECTIVE:
Perfroms technical work for desktop operating systems, business applications, printing systems, networking systems, and end users of the Broward County Clerk of Courts (BCCOC) office automation systems.
Work is performed under general supervision with moderate latitude in the use of initiative. Position exercises some independent judgment in accordance with defined policies, procedures, and techniques.
ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Perform troubleshooting, installation and configuration of software/hardware within the standards set by the BCCOC
Document end user issues and steps to replicate issues that come through the support desk
Respond, resolve, or escalate service issues created in the ticketing system
Assist in monitoring the status of service outages and remediation of issues
Provides network assistance and some asset and server management support
Analyzes, identifies, and documents office automation solutions; responds to, tracks, monitors, and maintains records of all support requests acquired via established organizational tools and procedures
Identifies, researches, and resolves technical problems/projects presented through support tickets and requests
Repairs, replaces, and installs software, hardware, and PC peripherals
Coordinates office automation projects; plans and schedules the implementation of systems and programs
Provides guidance on data processing and office automation applications to end users
Contacts hardware and software vendors regarding purchase and maintenance warranty functions
Assists in the training of end users and developing training documentation, as assigned
Supervision:
None
MINIMUM QUALIFICATIONS:
High school diploma or GED required; supplemented by two (2) years of experience delivering technical customer service for office automation systems; or an equivalent combination of education, certification, training, and/or experience.
Technology or Software:
Microsoft Windows Operating Systems
Microsoft Office Applications
Microsoft Active Directory
IP addressing, DHCP, DNS, VPN,
Microsoft Windows Printing, Registry, Logs, & Monitoring
Must have a valid Florida Driver's License and proof of auto insurance.
PREFERRED QUALIFICATIONS:
Completion of two (2) years of college level course work in computer science, information systems, business administration and two (2) years of analytical, technical, and customer service experience in office automation systems.
KNOWLEDGE, SKILLS, AND ABILITIES:
Support technical issues relating to Microsoft Windows, Windows Server, and Active Directory
A solid understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, Active Directory users and permissions.
Knowledge of systems integration, Active Directory design and management, operating systems installation and support, Microsoft application software and how to effectively implement.
General applicant troubleshooting in a Windows environment required
Proficiency with laptop, desktop, and peripheral hardware troubleshooting required
Ability to analyze complex problems and move them to resolution.
Performs basic administrative and security tasks for variety of applications, software, including but not limit to: Active Directory, Duo Security (MFA), Office 365 Applications, VPN, and Networking, OS Deployment Tools, iOS
Good communication skills; including oral and written communication, timely response and feedback, with ongoing updates to management and team members.
Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure with sensitivity to deadlines.
Must have strong customer service skills.
Must have excellent documentation and writing skills
Enforce corporate information security and IT policies.
Knowledge of general computing, networking, software, and hardware concepts
Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required
Skill in using mathematics to solve problems
Ability to clearly communicate and understand information in English, both orally and in writing
Ability to follow oral and written instructions
Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating
Ability to visually inspect and manipulate small computer components and assess PC problems and provide potential solutions and/or recommendations
Ability to learn modern office system equipment, including, but not limited to, the installation and service of hardware and software such as file servers, PC's, printers, and operating systems
Ability to learn methods of analysis of business office requirements for the application of current and state-of-the art office system technology
Ability to learn PC hardware/software configurations for stand-alone and LAN workstations, including operating systems, communications requirements (main frame needs, etc.), and other support software packages
Ability to establish and maintain effective working relationships with those contacted in the course of work regardless of race, religion, age, sex, disability, political affiliation, sexual orientation, and diverse cultural and linguistic backgrounds
Ability to regularly attend work and arrive punctually for designated work schedule
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert heavy physical effort usually involving lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 50 pounds). Involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.
Technology Support Analyst
Information technology internship job in Miami, FL
JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support.
DUTIES & RESPONSIBILITIES:
Monitor deployment queue and update priorities as needed.
Develop and maintain processes that can help streamline the department and improve efficiency.
Review, analyze and streamline both administrative and technical processes.
Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries.
Create and use Service Now reports to help monitor the department queues.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found.
Provide 24/7 support to team members from various time zones and work sites, as necessary.
Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios.
Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: Computer Science or Management Information Systems
EXPERIENCE:
Minimum 2 years of experience troubleshooting hardware or providing desktop support.
Experience using Service Now preferred.
COMPETENCIES/SKILLS:
Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity.
Extensive knowledge in troubleshooting and able to identify options for potential solutions.
Ability to conduct research into issues and products independently as required without pervasive supervision.
Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation.
Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended.
Ability to work well in a team-based environment as well as working independently.
Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.
Technical Support Analyst
Information technology internship job in Deerfield Beach, FL
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment.
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
Warehouse experience
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Must be authorized to work in the US. Sponsorships are not available.
IT Analyst - Artificial Intelligence
Information technology internship job in Miami, FL
We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives.
Primary Responsibilities
Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes.
Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration.
Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools.
Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities.
Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients.
Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment.
Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments.
Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories.
Qualifications
Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline.
2-4 years of experience in business analysis, data analytics, or technology implementation.
Direct experience working with Generative AI tools and prompt development to address practical business challenges.
Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences.
Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.
IT Governance Lead
Information technology internship job in Miami, FL
We are seeking a systems-driven IT Governance Lead to architect and steward a robust governance framework that aligns technology execution with strategic intent. This role is instrumental in translating regulatory standards into actionable control mechanisms while enhancing operational transparency, risk posture, and value realization across the enterprise.
Key Responsibilities
Governance Framework Design & Oversight Build and maintain a COBIT-aligned, risk-based IT governance model that supports business goals, compliance mandates, and scalable operations.
Policy Stewardship & Standards Management Curate and evolve a centralized library of IT policies and procedures, ensuring clarity, accessibility, and relevance to OCC, FDICIA, and internal requirements.
Risk & Compliance Alignment Partner with Audit, Compliance, and Security to assess exposures, resolve policy exceptions, and deploy evidence-based controls aligned to regulatory exams.
Change Management Oversight Participate in Change Advisory Boards (CABs) as a governance checkpoint, ensuring protocol adherence and impact mapping across business units.
Performance & Value Assurance Establish and maintain governance KPIs and dashboards that reflect service quality, policy maturity, risk mitigation, and business enablement.
Vendor Governance Lead oversight of third-party risk, particularly during audits, ensuring contract adherence and mitigation of compliance drift.
Strategic Roadmap Synchronization Facilitate alignment between operational IT execution and long-term planning, calibrating governance priorities to risk appetite and organizational bandwidth.
Requirements
Bachelor's degree in Information Systems, Business, or related discipline
7+ years in Banking Operations, IT Governance, audit, compliance, or risk within highly regulated environments
Strong knowledge of frameworks like COBIT, ITIL, NIST, and FFIEC
Demonstrated ability to translate regulatory language into actionable policies and controls
Skilled in cross-functional collaboration and stakeholder communication
Resilient in audit-heavy environments and adept at managing change with calm and clarity
Preferred Qualifications
COBIT or similar certifications
Familiarity with project and policy management platforms
Previous banking or financial services experience
Intercredit Bank is an equal opportunity employer.
Information Technology Operations Analyst
Information technology internship job in Hollywood, FL
Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry.
We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must!
SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals.
DUTIES AND RESPONSIBILITIES:
Analyze and provide solution to low complexity and routine computer issues
Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops
Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions
Oversee the Incident, Problem, and Change management processes
Identify incident trends; recommend and implement improvements to reduce volume
Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems
Keep Operations team up to date with new implementations and technologies
Establish clear communication channels for feedback from customers, peers, and cross functional teams
Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
Make certain that technology solutions adhere to quality standards
Collaborate with the project teams to review or inspect work to guarantee their quality
Assist in other tasks as required
QUALIFICATIONS:
Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
Demonstrated ability to balance department efficiency and service excellence.
Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
Demonstrated ability to work well with cross-functional groups.
Self-motivated, able to multi-task, and detail oriented.
Strong organizational, analytical, problem-solving and decision-making skills.
Able to maintain a professional demeanor and a polished professional appearance.
Background checks will be completed on all candidates considered for hire.
REQUIREMENTS:
Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services
It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center)
Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server)
Must have the required technical skills to identify system problems, as well as seek out ways to improve processes
Must be able to learn procedures quickly and be a team player
Easily adapt to new organizations / technical environments
Ability to handle and prioritize multiple tasks
Project management on small to medium projects
Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to sit, walk, stand, bend, stoop, kneel or crawl
Continually utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard
Frequently required to lift/push/carry items up to 50 pounds
Work on Specialized equipment
WHY SINTAVIA:
We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including:
Medical, dental, and vision plans after 30 days
Paid PTO and holiday
Paid life and long-term disability insurance
401(K) retirement plan and matching program
We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound.
Sintavia is an equal opportunity employer and a drug free workplace.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Contract Java Tech Lead
Information technology internship job in Fort Lauderdale, FL
We are currently recruiting a Java Tech Lead for a 6-month contract located in Ft. Lauderdale, FL. This is an on-site position. Position offers a competitive rate. Please forward an updated resume as soon as possible if you meet the qualifications. Thank you.
Job Description:
• Minimum 8 10 years overall
• Technical Lead experience is mandatory
• 8+ years as a Java Application Developer, including: J2EE, Web
Services, modern/complex web app development
• 7+ years of hands-on experience with Spring Boot
Strong understanding of:
• REST API design patterns
• Spring Framework (Spring Boot, Spring Security, Spring-WS,
Dependency Injection)
• OAuth2 for authentication/authorization
• Microservices architecture
• Proficient with development tools: GIT, Maven, Jenkins, JIRA,
Confluence
Experience with:
• RedHat Linux and Windows operating systems
• MySQL databases
• Exposure to Azure Cloud services:
• Docker, Kubernetes, Java performance tuning
• Self-motivated, flexible to learn new technologies, and able to
adapt to varying project requirements
• Strong team leadership and problem-solving skills to drive effective
business solutions
INFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in Davie, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology internship job in Miami, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Information technology internship job in Miami, FL
Job DescriptionBenefits/Perks
Competitive Compensation
Flexible Scheduling
Career Growth Opportunities
We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Maintain computer hardware in working order
Set up employee workstations (computers, printers, routers, etc)
Install and configure software
Train colleagues in best practices in technology and how to use software and equipment
Assess security risks and ensure the security of networks and computer systems
Maintain optimized local network
Qualifications
A bachelors degree in Computer Science or a related field is preferred
Previous experience as an IT Technician or an IT Certification is preferred
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Understanding of data privacy and security
IT Technician
Information technology internship job in Dania Beach, FL
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! Join our Housekeeping Team to provide a clean and safe entertainment facility for our external and internal customers.
What you will be doing
Maintains, and monitors the operation of the local area network.
Handles all help desk requests.
Maintains inventory database of all electronic equipment, parts and supplies.
Assists with IT orientation for new and existing employees.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Provides network support to end-users when necessary.
Other duties as assigned.
The ideal candidate for this position
High school diploma preferred.
2-3 years of computer operation experience in a large end-user environment preferred.
Strong technical knowledge of audio-visual equipment, network and PC operating systems.
Strong technical knowledge of current hardware, protocols and standards.
In-depth knowledge of applicable data privacy practices and laws.
Excellent written, oral and interpersonal communication skills.
Proven analytical, evaluative and problem-solving abilities.
Must be flexible and able to work well independently and in a team environment.
Must be able to work a flexible schedule to include nights, weekends and holidays.
May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy
Part Time
401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
Auto-ApplySoftware Developer Intern
Information technology internship job in Miami, FL
RoyaltyBusayo combines future proof technologies and cutting edge strategies to build innovative tech solutions and products that aid processes for businesses and organizations of all sizes.
Job Description
The Software Development Intern contributes to ONC's mission of providing nonpartisan news, opinions, and policy solutions by completing essential tasks in the Technology department at ONC. The Software Development Intern is responsible for building and maintaining our website. This intern will research and use various software programs. They will also implement new features according to incoming design and functional requirements. The Software Development Intern will work closely with the Director of Technology, the Software Development Team Lead, and various other team leads, but most work will be completed independently. Therefore, time management is an essential skill for this role.
This position is remote, with work primarily conducted over Zoom and Slack, so applicants must be comfortable coordinating in a remote environment and are expected to maintain a high level of communication. The Software Development Intern must commit to the Fall and Spring semesters (ending April 30, 2025). However, many people choose to extend their internship past the amount of time they initially committed to, provided their performance meets the required standards.
Benefits: Flexible schedule, college credit, professional networking, and resume-building experience.
Compensation: This is not a paid position.
Responsibilities:
Contribute to building and maintaining a website from scratch using frameworks.
Connect and maintain a database to the website.
Implement new features according to incoming design and functional requirements.
Document the code base and general structure of the overall product.
Write high quality applications that can achieve massive scale.
Document user requirements, create design documents, develop self-documented code, conduct testing, and create user and system documents.
Communicate effectively with the team leads, Director of Technology, and COO as needed.
Qualifications
Currently pursuing a Bachelor's degree in Computer Science, Software Engineering, or a related field
Proficiency in at least one programming language (e.g., Java, Python, C++, or JavaScript)
Familiarity with version control systems, preferably Git
Basic understanding of software development methodologies
Strong problem-solving skills and analytical thinking abilities
Excellent attention to detail and organizational skills
Ability to work efficiently in a team environment
Eagerness to learn and adapt to new technologies
Demonstrated passion for software development through personal or academic projects
Strong written and verbal communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT - AV TECH I (NON PRODUCTION) - FT
Information technology internship job in Hollywood, FL
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment.
Essential Job Functions:
* The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures.
* Install, troubleshoot and optimize IP AV devices including Hardware and Software issues.
* Troubleshoot network connectivity issues and install/re-install cable as necessary.
* Provide basic network administration support including VLAN creation.
* Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise.
* Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues.
* Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment.
* Assist in ensuring that customer requests via the ticketing system are managed to closure.
* Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned.
* Maintains all LCD, LED monitors and displays on the property.
* Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed
* Maintain a clean and organized work area as directed.
* Perform administrative tasks as may be required by local and corporate policy.
* Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues.
* Perform a variety of tasks as required by sister properties.
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
* Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
* Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
* Perform other duties as assigned.
Qualifications
Qualifications:
* High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred.
* Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered.
* Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment.
* Experience with digital encoders, Direct TV, and digital audio equipment is a plus.
* Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required.
* Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.).
* Experience installing, configuring and troubleshooting network AV devices.
* Experience installing wall mounted TV's in a production environment.
* Experience working with the basics of Cisco switches; the ability to configure a VLAN.
* Well-developed written and verbal communication skills along with strong time management and interpersonal skills required.
* Must possess a positive demeanor and work well in a team environment.
* Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up.
* Must have strong analytical and problem-solving abilities.
* Willingness to work in stressful situations in front of multiple demanding customers.
* A neat appearance and professional conduct are required.
Auto-ApplySoftware Development Intern (Summer 2026)
Information technology internship job in Fort Lauderdale, FL
Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are a leader in delivering software solutions to the construction industry to increase profitability.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.
Position Summary:
The Software Development Intern for Alpine, an ITW Company, will support modernization efforts for Alpine's intelli VIEW software product, which is used in the engineering of trusses. This role will focus on developing a decoupled engineering engine to enable migration of core functionality to a cloud-based infrastructure. The intern will collaborate with experienced software engineers to help evolve the architecture and improve scalability, performance, and maintainability for our customers.
Core Responsibilities:
Conduct analysis of existing engineering routines, data structures, and access methodologies to identify opportunities for optimization and improvement
Design and propose an enhanced framework for centralizing and accessing key engineering data elements, with a focus on scalability, maintainability, and performance
Develop a modular and decoupled engine to support analysis workflows, enabling greater flexibility and reuse across engineering applications
Collaborate with cross-functional team members to share findings, present implementation strategies, and contribute to knowledge-sharing initiatives that promote best practices and continuous improvement
Participate in code reviews, documentation efforts, and agile ceremonies to support team alignment and project delivery
Expected Learnings:
Gain a high-level understanding of the product capabilities and core functionalities of the intelli VIEW software platform
Develop familiarity with the existing system architecture, including key components, data flows, and integration points
Learn principles of modular software design through the development of a decoupled architecture for engineering analysis
Acquire hands-on experience with Agile development practices, including the Scrum framework, sprint planning, daily stand-ups, and iterative delivery
Strengthen collaboration and communication skills by working closely with engineering team members and participating in team knowledge-sharing activities
Job Requirements:
Rising Senior pursuing a bachelor's degree in computer science or Information Technology related field.
Proficient in one or more programming languages such as C++, C#, or Java
Job Competencies:
Critical Thinking & Decision Making: Ability to make logical and sound decisions and to know when to act independently and when to seek assistance.
Curiosity & Learning Orientation: Actively identifying new areas for learning and applying newly gained knowledge/skill on the job.
Drive to Excel: Driven to succeed and willing to go the extra mile. Perseveres in the face of obstacles and challenges.
Interpersonal Skills & communication: Ability to work collaboratively and partner well with others, express oneself verbally and in writing, and listen well.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
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