Plasma Center Technician
Information technology internship job in Sanford, FL
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - FL - Orlando - John
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - FL - Orlando - John
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
Technical Support Specialist
Information technology internship job in Oviedo, FL
Product Support Technician Success Profile
*This role will be advertised as Technical support specialist but internally will be called Product support specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
Business Technology Support Specialist
Information technology internship job in Oviedo, FL
The Business Technology Support Specialist provides comprehensive support across IT operations, business systems, and cross-departmental technology initiatives. This role handles day-to-day IT support requests, user access management, asset tracking, and data integrity assurance while also contributing to IT project coordination, reporting, and process improvement.
The Business Technology Support Specialist upholds and promotes the company's culture, values, and mission: Honor God, Help People, Save Lives.
Requirements
IT Operations & Helpdesk Support
* Serve as the first point of contact for IT and business system support requests.
* Diagnose and resolve hardware, software, and network issues across Windows, mac OS, ChromeOS, iOS, Android, and printing devices.
* Manage onboarding and offboarding, including provisioning of accounts, devices, and access rights.
* Maintain IT documentation, asset inventories, and access records to ensure compliance.
* Tracks project timelines and resources to help IT leadership make logistical decisions.
* Support business continuity and backup systems.
Project Coordination & Communication
* Track IT project tasks, deliverables, and schedules across teams and vendors.
* Maintain project plans, calendars, and timelines aligned with company priorities.
* Prepare meeting agendas, notes, and presentations.
* Schedule and facilitate meetings, ensuring action items are documented and followed up.
* Draft and distribute project communications and updates.
Reporting, Analytics & Documentation
* Assist with creating reports and dashboards for IT performance, system adoption, and project progress.
* Compile metrics and insights from various systems to support data-driven decision-making.
* Maintain digital organization for IT and business systems documentation to ensure accessibility and version control.
System Integrations & Automation Support (Growth Area)
* Assist in developing and maintaining system integrations and workflow automations under guidance from IT leadership.
* Support data-related tasks such as imports, exports, validation, and reporting.
* Help document integration connections, dependencies, and troubleshooting steps.
* Contribute to initiatives that improve system reliability, user experience, or cross-system consistency.
Qualifications & Skills
Minimum Qualifications
* High School Diploma or equivalent.
* Proficient with Windows 10/11 and Google Workspace applications.
* Strong organizational, communication, and problem-solving skills.
* Hands-on experience providing technical support or resolving IT-related issues (whether in a professional or other environment).
* Awareness of common cyber threats and best practices for safe computing.
Preferred Qualifications
* Familiarity with IT support ticketing, ITSM, and/or project coordination systems.
* Experience with Windows Server or similar environments.
* Experience with Google Workspace administration, NetSuite, and project tools such as Asana, Monday.com, or Jira.
* Basic knowledge of Ethernet networking, device configuration, and IT troubleshooting.
* Proficient in leveraging API libraries for the development of cross-system integrations and inter-system automations.
Work Environment and Time Requirements
The Business Technology Support Specialist works a standard work week in an office environment.
A standard work week may involve:
* 65% IT L1 and L2 Technical Support
* 15% Staff and Device Provisioning/Deprovisioning
* 15% IT Administrative Tasks
* 5% Growth Areas/Training
Key Results Areas (KRAs)
* IT Operations & Helpdesk Support
* IT Documentation & Compliance
* Data Integrity & System Reliability
Key Performance Indicators (KPIs)
* Average Time to Close Ticket
Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
IT Support Analyst
Information technology internship job in Brooksville, FL
About Justrite Safety Group
At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.
As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion.
The Contribution You'll bring to this Role:
The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites.
In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals.
About the Team:
Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals.
What You'll Do at Justrite:
Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team.
Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule
Respond to customers via deskside, phone, email or MS Teams chat
Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings
Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations
Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications
Ability to work well in a team as well as individually
Ability to lift up to 50 pounds
Occasional after-hours support will be needed
Your Skills and Expertise:
To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:
BS in Computer Science, MIS, or related field strongly preferred
BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred
Certification in CompTIA A+, Network+ or MCP a strong plus
4 to 5 years of hand-on experience in fast-paced environment
Experience supporting on-site and remote users in a Windows based environment for over 1,000 users
Demonstrated experience in the following networking concepts:
Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL)
Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration
Working knowledge using remote tools to support users on Remote Desktop Services or VMWare
Additional qualifications that could help you succeed even further in this role include:
Ability to image computers on site as well as keep all on-site hardware inventory
ERP system knowledge a plus
Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange
Competent in handling software licensing process
Ability to work efficiently under a fast-paced work environment while managing multiple priorities
Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users
Strong logical & analytical skills
Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software)
Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request)
Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures.
Ability to learn new technical and business concepts very quickly
Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented)
Compensation:
The position offers a competitive base salary ranging from $65,000-$75,000.
Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.
Benefits:
Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs.
Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.
Why Choose Justrite Safety Group?
As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.
Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!
INFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in Sanford, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Computer Field Technician
Information technology internship job in Ocala, FL
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Associate PC Support Technician
Information technology internship job in Ocala, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all time, mileage, and other requirements in an accurate and timely manner
Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis
Other duties may be assigned to meet business needs
Education and Experience:
Typically requires technical school certification or equivalent and 1-3 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Must meet all background requirements on an annual basis or as business needs require
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to work overtime as required
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must be able to pass annual criminal and motor vehicle background
Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter
Must own a basic repair tool kit
Technical Support Specialist
Information technology internship job in Pine Castle, FL
Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.
Responsibilities:
Analyze operational and training data to assess performance and identify improvements.
Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
Develop instructional materials and deliver presentations to large, diverse audiences.
Operate computer-based systems for simulation, analysis, and reporting.
Apply knowledge of Navy operational and administrative directives and procedures.
Qualifications:
Bachelor's degree preferred.
3 to 5 years of relevant experience required.
Strong analytical, communication, and presentation skills.
Familiarity with Navy systems, tactics, and operational environments.
Secret Clearance required with ability to obtain TS/SCI
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
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IT Applications and Interface Specialist (On-site)
Information technology internship job in The Villages, FL
Job DescriptionAbout The Villages Health The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown.
Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!Responsibilities:
The IT Applications and Interface Specialist plays a critical role in ensuring seamless interoperability and optimal use of clinical and business applications, with a strong focus on Athena EHR, Salesforce, and health data exchange standards such as HL7 and FHIR. This role leads the design, implementation, and support of application interfaces, managing integration projects end-to-end. It requires a hands-on technologist with excellent communication skills, project management capabilities, and a passion for improving healthcare technology outcomes.
Essential Duties and Responsibilities:
Duties and Responsibilities may include, but are not limited to:
Collaborate with stakeholders to gather interoperability requirements and analyze workflows.
Identify and document business needs, ensuring compliance with standards, regulations, and best practices.
Design, implement, and manage interface solutions across systems including Athena EHR, Salesforce, and third-party applications.
Develop and maintain HL7 v2.x, HL7 FHIR, and API-based integrations for accurate, timely data exchange.
Configure and support interfaces and APIs (e.g., Athena, Salesforce, OnePacs, FlexScan) to enable seamless communication.
Lead or contribute to integration projects, application upgrades, and release management initiatives.
Conduct and document unit, system, and user acceptance testing (UAT) to validate functionality and performance.
Monitor, troubleshoot, and resolve interface and application issues, ensuring root cause analysis and timely resolution.
Establish feedback loops to enhance release processes and system performance.
Design and manage release strategies, including risk assessment, testing, and documentation.
Follow change control processes to ensure transparency, stakeholder communication, and readiness.
Collaborate across clinical, business, vendors and IT teams to support integration and compliance efforts.
Liaise with vendors to manage relationships and track service level compliance.
Maintain comprehensive documentation including configurations, data flows, audits, and troubleshooting procedures.
Provide expert support and resolve tickets in alignment with SLA guidelines.
Support post-implementation continuity and contribute to ongoing system optimization.
Develop and deliver training materials and communications for end-users and support staff.
Perform additional duties as assigned to support team and organizational goals.
Education/Experience Requirements:Required Qualifications
Bachelor's degree in Computer Science, Health Information Technology, or a related field; or equivalent combination of education and experience (3-5 years).
Experience with Athena EHR configuration, workflows, and API capabilities.
Proficiency in Salesforce platform use, workflows, and integration tools (e.g., MuleSoft, Salesforce Connect).
Deep knowledge of healthcare interoperability standards (HL7, FHIR, CCD, X12).
Proficiency in programming languages such as Python and JavaScript for automation, data handling, or system integration tasks.
Demonstrated project management experience (formal PM certification is a plus).
Strong analytical, problem-solving, and communication skills.
Familiarity with compliance and security standards such as HIPAA and ISO 27001.
Preferred Certifications
HL7 Certification or FHIR Implementation Certification
PMP, CAPM, or other Project Management credential
CPHIMS or other healthcare IT certification
Knowledge/Skills/Abilities
Excellent technical troubleshooting and root cause analysis skills.
Effective communication and stakeholder engagement abilities.
Ability to balance multiple projects with competing deadlines.
Experience working with vendors and cross-functional teams.
High attention to detail with a continuous improvement mindset.
Ability to work independently and collaboratively in a healthcare setting.
Salary is commensurate with experience.
Questions? Contact us at *********************************
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Easy ApplyTechnical Support Specialist
Information technology internship job in Altoona, FL
Job Description
JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.
Roles/Responsibilities:
Analyze operational and training data to assess performance and identify areas for improvement.
Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
Develop instructional materials and deliver presentations to large, diverse audiences.
Operate computer-based systems for simulation, analysis, and reporting.
Apply knowledge of Navy operational and administrative directives and procedures.
Required Skills and Education:
Bachelor's degree preferred.
3 to 5 years of relevant experience required.
Strong analytical, communication, and presentation skills.
Familiarity with Navy systems, tactics, and operational environments.
Security Clearance:
Secret with the ability to obtain TS
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:
Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.
PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
IT Support II
Information technology internship job in Winter Park, FL
We are seeking an IT Support II, located in the Winter Park, FL area, to be the go-to resource for advanced technical support across our systems and teams. In this role, you'll troubleshoot hardware and software issues, support Office 365 and Active Directory, assist with onboarding, and serve as an escalation point for complex IT needs. If you thrive on problem-solving, value excellent customer service, and want to grow your skills in a collaborative, forward-thinking company, this could be the position for you!
JOB DUTIES:
Maintains how-to guides for systems; perform new employee onboarding orientation as scheduled
Act as an escalation point for tier 1 support.
Act as level II technical support for the following, but not limited to:
Corporate and branch computer issues
Mailflow issues
Computer setup and installations
Hardware and software troubleshooting
Printer/Copier/Fax setup and troubleshooting
General Mac OSX and software support
IDP/SSO/MFA support
Service/help desk responsibilities
Recognize and escalate more difficult problems to the systems engineer or management
Adhere to defined SLA's for tickets that come through the ticketing platform
Responsible for Zoom Phone setup
Set-up, removal and modification of end users
Maintain Office 365 as well as Active Directory
User email troubleshooting
Advanced group creation
Advanced mailbox properties
Mobile Device Management/MDM
Assist with vulnerability remediation, where and when applicable as it relates to equipment and in conjunction with the IT Security Manager.
ADDITIONAL DUTIES:
Support of regional branches and satellites. Occasional travel required.
Completes any additional duties assigned by manager, supervisor or lead.
Maintains a focus on enhancing customer service skills and knowledge.
Assist WMC employees and departments as necessary.
Adherence to strict security and confidentiality across all disciplines.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB REQUIREMNETS: Travel within FL and the East Coast as necessary and the ability to work onsite at the Winter Park office 3 days per week is required. Must be within reasonable driving distance of the Winter Park office.
EDUCATION and/or EXPERIENCE: Bachelor's Degree in IT related field or associate's degree with 2-3 years Level II IT experience.
COMPUTER SKILLS: Intermediate knowledge of all Office 365 / Adobe products. Intermediate knowledge of Windows 10/11. Intermediate to expert in office hardware, including but not limited to laptops, desktops, docking stations, monitors, copiers and more. Mac OS knowledge is preferred but not required. General to intermediate networking knowledge.
Individuals in this position shall not engage in loan origination during the course of his/her employment with WMC. Loan origination is defined as (1) taking a residential mortgage loan application; or (2) offering or negotiating terms of a residential mortgage loan for compensation or gain; (3) advertising or communicating to the public that you can perform loan origination services. Please see the Loan Originator Compensation Policy for more details on the definition of loan origination.
Technical Support Specialist
Information technology internship job in Ocoee, FL
at our headquarters. iCoreConnect (NASDAQ: ICCT) is a national provider of secure communications for high-compliance industries including healthcare, finance, and legal. The company is headquartered in the Orlando metro area.
The Technical Support Specialist is the first escalation point within Support and Customer Service. This position is ideal for technical troubleshooters who excel at positively engaging with customers through both written and verbal communication. It is a highly customer-facing role, involving frequent daily interactions with clients. The technicians have basic service and product knowledge and can solve fundamental problems, such as resetting passwords, uninstalling applications, and assisting customer with using our services. The selected candidate knows how to structure his or her thought process to determine the problem and work toward resolution systematically and helpfully.
Required Skills:
* Strong analytical and problem-solving skills.
* Strong excellent time management skills
* Methodically troubleshoot and resolve issues.
* Excellent written communication and verbal skills, as well as strong listening skills.
* Strong interpersonal skills.
* Strong customer relation skills.
* Strong phone support skills are preferred.
* Ability to handle multiple priorities.
* Ability to develop documentation for common issues.
* Takes initiative to learn and develop.
* Positively works with small teams and is motivated when working independently.
Experience with:
* Various email systems (Outlook, Thunderbird, Webmail).
* Understanding of email systems and protocols (e.g. IMAP, SMTP).
* Windows & Apple operating systems and utilities.
* Modern-day browsers (e.g. Chrome, Safari, Firefox, IE).
* Standard debug tools and processes available in/for browsers (e.g. Firebug).
* Remote access services like TeamViewer, Splashtop, etc.
* CRM software (e.g. Salesforce).
Helpful Knowledge:
* MySql
* Zendesk or similar ticketing system
Pay and Holidays:
* Salary commensurate with skills and experience.
* Benefits Including Paid Vacation, Sick time & Holidays, Health, 401k, Dental, Vision, FSA/HSA and more offered after a 90-day probationary period.
* Hours are Monday - Friday from 11:00 a.m.- 8:00 p.m. (ET) at company HQ in Ocoee, FL.
NOTE: This is an in-house position at our headquarters.
Software Engineering Intern, Summer 2026
Information technology internship job in Lake Buena Vista, FL
About the Role and the Program: The Walt Disney Company has spent 100 years immersing audiences in new and stunning experiences using groundbreaking technology. Your work as a Disney intern would inspire innovation and bring fresh perspectives to impact guests and consumers worldwide.
"We Power the Magic!" That's our motto at Disney Experiences Technology (DXT). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
What You Will Do:
As a summer intern at The Walt Disney Company, you will have the opportunity to make a real impact by supporting projects that drive innovation and operational excellence. Some of the projects you might work on include:
* Enhancing System Audit Traceability: Help improve our systems to better track audit information by capturing details such as the user, date, and time whenever a record is created, updated, or deleted. You'll also collaborate on developing a user-friendly interface that enables business teams to easily search and review the history of changes made to content.
* Bulk Crew Management Requisition Creation: Design and implement solutions to allow business users to create open requisitions in our Crew Management system in bulk, streamlining the process and increasing efficiency.
* Voyage Itinerary Maintenance Enhancements: Enhance our itinerary maintenance page so business teams can create an entire voyage, rather than just individual itinerary dates. This will involve designing user-centric solutions and collaborating closely with stakeholders to deliver new capabilities.
Through these projects, you'll gain valuable, hands-on experience as a full stack developer while collaborating with talented professionals, supporting Disney's mission, and developing your technical and problem-solving skills in a creative and dynamic environment.
Required Qualifications & Skills:
* Knowledge in Java
* Familiarity with TypeScript frameworks such as Angular, Node, and React
* Problem solving and anlysis skills
Education:
Currently enrolled undergraduate student in an accredited college/university, pursuing a Bachelor's degree in Computer Science, Computer Engineering, Management Information Systems, Information Technology or related field.
Eligibility Requirements & Program Information:
* Be enrolled in an accredited college/university pursuing a degree taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship
* Be at least 18 years of age
* Possess unrestricted work authorization
* Have not completed one year of continual employment on a Disney internship or Disney College Program
* Able to provide own housing for the duration internship program in the Orlando, FL area
* Able to provide/have reliable transportation to/from work
The pay rate for this role in Orlando, FL is $42 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: ****************************************
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.
Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
Apply Now Apply Later
Current Employees Apply via My Disney Career
Explore Location
IT Support Specialist
Information technology internship job in DeLand, FL
IT Support Specialist
Company Overview: Our client has an exciting opportunity for an IT Support Specialist with successful and progressive experience in resolving routine to moderately complex problems or issues and will complete all tasks with a positive, customer\-service oriented attitude.
Position Summary: The successful candidate shall have a minimum of 3\-5 years of related work experience. The candidate responds to client requests and provides troubleshooting assistance and support related to hardware and\/or software issues. Listens to the client situation, ask appropriate\/relevant questions, run diagnostic tests, isolates the problem, determines solution and\/or fix as needed to resolve the issue and implements the solution.
Responsibilities:
· Provide day\-to\-day support of desktop PC software applications.
· Maintain the IT asset inventory database.
· Works with end\-users in analyzing, troubleshooting, and resolving hardware\/software and basic network support issues.
· Diagnose and resolve technical hardware and software issues.
· Log service requests as open tickets, maintain status, and provide follow\-up both to end users and to senior members of the IT team.
· Schedule and install new hardware and software applications.
· Perform preventative maintenance on computer equipment.
· Develop and follow standard help desk procedures.
· Ability to assist other technicians with issues and take ownership of an issue that was initially worked on by another technician.
· Willing to take the lead on varied projects.
· Willing to travel to remote sites.
· Perform other duties and responsibilities as assigned.
· Log all IT issues in the tracking system.
· Work on IT projects as assigned by the IT Support Manager.
Qualifications:
· Associate or bachelorâs degree in technology related field (desirable) or 3\-5 years of related work experience
· A CompTIA A+ and\/or CompTIA Network+, or MCTS Windows 7 Certification desirable.
· Familiarity with Help Desk practices, ticket systems, team environment, etc. (Spiceworks).
· Experience with remote troubleshooting (TeamViewer).
· Experience with VPN.
· Knowledge in Active Directory Users and Computers.
· Working knowledge of Windows 7, 8, and 10.
· Working knowledge of multi\-function printers (HP, Canon, Ricoh).
· Knowledge and experience of customer service practices.
· Good working knowledge of networking.
· Good working knowledge in Telecom and VoIP technology.
Necessary Attributes:
Must possess the ability to adapt to different personalities and management styles.
Team player with excellent interpersonal skills.
Self\-starter with excellent verbal and written communication skills.
Reliance on experience and judgment to plan and accomplish goals.
Dedicated, organized and hard working.
Please see HR for information on physical demands and work environment of this job.
"Sunshine Enterprise USA LLC is an âEqual Opportunity EmployerâMinorities, Females, Veterans and Disabled Personsâ
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AEGIS IT Engineering Technician IV (4671)
Information technology internship job in Bayport, FL
Job Code **4671** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4671) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS IT Engineering Technician IV.**
**Position Responsibilities:**
+ **_US Citizen_**
+ **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._**
+ High School Diploma or Equivalent.
+ Within the last ten years, have a minimum of four (4) years full-time technician experience leading maintenance, installation, test, or repair of AEGIS computers, peripherals, networking and display systems.
+ Experience with interpreting Equipment technical manuals, mechanical and electrical drawings.
+ A working knowledge of Microsoft Outlook, Word and Excel.
+ A working knowledge of Maintenance and Material Management (3M).
+ Experience at Regional Maintenance Centers (RMC) is advantageous.
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
Spring 2026 Software Engineering & Innovation Intern
Information technology internship job in Longwood, FL
Requirements QUALIFICATIONS
Actively pursuing a degree in Computer Science, Software Engineering, or related technical field.
Experience with or strong interest in backend development using C# and Python.
Familiarity with REST APIs, cloud services, or AWS basics preferred.
Eagerness to explore AI, automation, and modern cloud-native architecture.
SOFT SKILLS
Inquisitive, self-motivated, and comfortable navigating ambiguity in emerging tech landscapes.
Able to synthesize technical findings clearly in writing or visual formats.
Strong collaborator with good time management and attention to detail.
Software Engineering Intern, Summer 2026
Information technology internship job in Lake Buena Vista, FL
About the Role and the Program:
The Walt Disney Company has spent 100 years immersing audiences in new and stunning experiences using groundbreaking technology. Your work as a Disney intern would inspire innovation and bring fresh perspectives to impact guests and consumers worldwide.
“We Power the Magic!” That's our motto at Disney Experiences Technology (DXT). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
What You Will Do:
As a summer intern at The Walt Disney Company, you will have the opportunity to make a real impact by supporting projects that drive innovation and operational excellence. Some of the projects you might work on include:
Enhancing System Audit Traceability: Help improve our systems to better track audit information by capturing details such as the user, date, and time whenever a record is created, updated, or deleted. You'll also collaborate on developing a user-friendly interface that enables business teams to easily search and review the history of changes made to content.
Bulk Crew Management Requisition Creation: Design and implement solutions to allow business users to create open requisitions in our Crew Management system in bulk, streamlining the process and increasing efficiency.
Voyage Itinerary Maintenance Enhancements: Enhance our itinerary maintenance page so business teams can create an entire voyage, rather than just individual itinerary dates. This will involve designing user-centric solutions and collaborating closely with stakeholders to deliver new capabilities.
Through these projects, you'll gain valuable, hands-on experience as a full stack developer while collaborating with talented professionals, supporting Disney's mission, and developing your technical and problem-solving skills in a creative and dynamic environment.
Required Qualifications & Skills:
Knowledge in Java
Familiarity with TypeScript frameworks such as Angular, Node, and React
Problem solving and anlysis skills
Education:
Currently enrolled undergraduate student in an accredited college/university, pursuing a Bachelor's degree in Computer Science, Computer Engineering, Management Information Systems, Information Technology or related field.
Eligibility Requirements & Program Information:
Be enrolled in an accredited college/university pursuing a degree taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship
Be at least 18 years of age
Possess unrestricted work authorization
Have not completed one year of continual employment on a Disney internship or Disney College Program
Able to provide own housing for the duration internship program in the Orlando, FL area
Able to provide/have reliable transportation to/from work
The pay rate for this role in Orlando, FL is $42 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: ****************************************
Job Posting Segment:
DX Technology
Job Posting Primary Business:
Disney Signature Experiences
Primary Job Posting Category:
Technology Intern
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Lake Buena Vista, FL, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-12-03
Auto-ApplyINFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in The Villages, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Business Technology Support Specialist
Information technology internship job in Oviedo, FL
Full-time Description
The Business Technology Support Specialist provides comprehensive support across IT operations, business systems, and cross-departmental technology initiatives. This role handles day-to-day IT support requests, user access management, asset tracking, and data integrity assurance while also contributing to IT project coordination, reporting, and process improvement.
The Business Technology Support Specialist upholds and promotes the company's culture, values, and mission: Honor God, Help People, Save Lives.
Requirements
IT Operations & Helpdesk Support
Serve as the first point of contact for IT and business system support requests.
Diagnose and resolve hardware, software, and network issues across Windows, mac OS, ChromeOS, iOS, Android, and printing devices.
Manage onboarding and offboarding, including provisioning of accounts, devices, and access rights.
Maintain IT documentation, asset inventories, and access records to ensure compliance.
Tracks project timelines and resources to help IT leadership make logistical decisions.
Support business continuity and backup systems.
Project Coordination & Communication
Track IT project tasks, deliverables, and schedules across teams and vendors.
Maintain project plans, calendars, and timelines aligned with company priorities.
Prepare meeting agendas, notes, and presentations.
Schedule and facilitate meetings, ensuring action items are documented and followed up.
Draft and distribute project communications and updates.
Reporting, Analytics & Documentation
Assist with creating reports and dashboards for IT performance, system adoption, and project progress.
Compile metrics and insights from various systems to support data-driven decision-making.
Maintain digital organization for IT and business systems documentation to ensure accessibility and version control.
System Integrations & Automation Support (Growth Area)
Assist in developing and maintaining system integrations and workflow automations under guidance from IT leadership.
Support data-related tasks such as imports, exports, validation, and reporting.
Help document integration connections, dependencies, and troubleshooting steps.
Contribute to initiatives that improve system reliability, user experience, or cross-system consistency.
Qualifications & Skills
Minimum Qualifications
High School Diploma or equivalent.
Proficient with Windows 10/11 and Google Workspace applications.
Strong organizational, communication, and problem-solving skills.
Hands-on experience providing technical support or resolving IT-related issues (whether in a professional or other environment).
Awareness of common cyber threats and best practices for safe computing.
Preferred Qualifications
Familiarity with IT support ticketing, ITSM, and/or project coordination systems.
Experience with Windows Server or similar environments.
Experience with Google Workspace administration, NetSuite, and project tools such as Asana, Monday.com, or Jira.
Basic knowledge of Ethernet networking, device configuration, and IT troubleshooting.
Proficient in leveraging API libraries for the development of cross-system integrations and inter-system automations.
Work Environment and Time Requirements
The Business Technology Support Specialist works a standard work week in an office environment.
A standard work week may involve:
65% IT L1 and L2 Technical Support
15% Staff and Device Provisioning/Deprovisioning
15% IT Administrative Tasks
5% Growth Areas/Training
Key Results Areas (KRAs)
IT Operations & Helpdesk Support
IT Documentation & Compliance
Data Integrity & System Reliability
Key Performance Indicators (KPIs)
Average Time to Close Ticket
Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Salary Description $17 - $18 per hour
Dynamic PC Support Techician
Information technology internship job in Longwood, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit