Information technology Hardware technician
Information technology internship job in San Jose, CA
Key Responsibilities
Install, configure, and maintain desktop computers, laptops, printers, and other hardware devices.
Diagnose and repair hardware failures, component issues, and physical connectivity problems.
Perform routine hardware maintenance and inspections.
Replace or upgrade defective or outdated components (RAM, hard drives, motherboards, power supplies).
Set up new equipment for employees, including imaging devices and configuring BIOS settings.
Troubleshoot and resolve issues with peripherals such as monitors, keyboards, mice, scanners, and docking stations.
Manage hardware inventory, including tracking and documenting equipment movement and usage.
Assist with physical network setup (cabling, switches, routers) and perform basic network troubleshooting.
Ensure proper disposal of old or damaged hardware according to company policies.
Collaborate with the IT support team to escalate complex hardware or system issues.
Maintain accurate records of repairs, replacements, and maintenance activities.
Its a dispatch on demand role that means a technician or support person is sent (“dispatched”) only when needed, rather than being permanently assigned.
IT Support Technician (TEMP)
Information technology internship job in Modesto, CA
AT LEAST 6 MONTHS*
Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting.
This contractor must be able to work independently, manage multiple tasks, and follow established IT processes.
ESSENTIAL JOB DUTIES:
Technical Skills
Hardware & System Support
Windows 10/11 troubleshooting
Laptop and desktop hardware diagnostics & repair
Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required)
Basic understanding of Active Directory (password resets, account unlocks, group membership checks)
Software & Tools
Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus)
Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment
Operational Skills
Ability to handle multiple tickets simultaneously without dropping assigned tasks
Comfortable communicating with all levels of the organization, including executives
Ability to ask clarifying questions when needed and follow standard procedures
Strong documentation habits-notes in tickets, steps taken, and resolutions
Must be able to work on-site at Modesto headquarters
Key Responsibilities
Serve as technician handling daily assigned service desk tickets
Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable)
Provide support for conference rooms, Surface Hubs, and audio/video equipment
Perform basic user account support (password resets, MFA troubleshooting, access issues)
Assist with routine IT tasks such as:
Updating machines
Running Windows updates
Tracking and maintaining asset inventory
Supporting new-hire setups as needed
Escalate issues appropriately to senior staff when out of scope
Nice-to-Have (Not Required)
Intune / Autopilot experience
Familiarity with managing laptops in bulk (refresh cycles)
Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices)
Experience with conference room technology
Requirements and Qualifications:
4-6 years in an IT support or help desk role
Ability to operate independently (we cannot train from scratch)
Candidate must be reliable, proactive, and comfortable in a fast-paced environment
Professional and respectful communication
Follows procedures and does not deviate from process without approval
Takes responsibility for work (no blame-shifting)
Team-oriented mindset
Ability to prioritize tasks correctly
Strong problem-solving without relying heavily on escalation
EDUCATION AND/OR CERTIFICATIONS DESIRED:
Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings
Experience with Active Directory, device management, and user lifecycle administration
Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise
Ability to document and present solutions clearly and concisely
Valid driver's license and ability to travel between supported local locations as needed
A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements.
TESTING REQUIREMENTS:
Candidates will participate in assessments that are specific to position skillset needs.
Culture Index Survey
Help Desk Technician
Information technology internship job in San Jose, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Information Technology Technician
Information technology internship job in Tracy, CA
Job Title: IT Support Technician
Job Type: 6 Month CTH
Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology.
Responsibilities:
Provide second-level support for location-specific trouble tickets.
Support users with all technology-related issues and ensure one-call resolution.
Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices.
Analyze performance, identify problem areas, and provide actionable insights.
Engage with multiple teams to resolve technical issues.
Perform maintenance tests, identify and isolate issues, and escalate as needed.
Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
Required Qualifications:
Education:
High school diploma or equivalent
Work Experience:
At least 2 years of IT experience.
Customer service experience.
Experience troubleshooting operating systems.
Skills:
Ability to work effectively with both technical and non-technical personnel.
Preferred Qualifications:
Associate's or bachelor's degree in IT or related field.
Technical institute certification in a related field.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Executive Technical Support Specialist
Information technology internship job in Mountain View, CA
C-Suite Executive Technical Support Analyst (C-Suite)
PERMANENT - ON-SITE - US-CA-Mountain View
The role of the Staff Executive Technical Support Analyst is to assist senior level C-Suite Executives and their Executive Administrative Business Partners (EABPs) with all facets of the corporate computing environment. The analyst must combine an understanding of the latest Mac & Windows technology with firsthand experience. In addition, this Analyst will be looked upon as the ‘go to' lead technical resource for all IT related support requests, e.g. Outlook Exchange mail/calendar, Gmail, mobile devices, desk phones, collaboration and communication services. Excellent communication and interpersonal skills combined with superior technical skills are essential to providing a “high touch” level of support to the senior executives. VIP and Executive Support experience a MUST.
RESPONSIBILITIES
Serve as primary support analyst for the C-Suite Executive Team and their Assistants who require complex desktop, remote, video conference and event support.
Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions.
Work on complex and highly confidential/sensitive assignments that will include drawing in of specialized expertise whenever necessary, normally receiving no instructions on routine work or general instructions on new assignments.
Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed
Must possess proven excellent customer service skills and the ability to interact professionally and confidently with diverse C-Suite Level Executives, managers and subject matter experts under pressure while remaining
consistently
calm at all times. Must be experienced in the art of proactive stealth technical support (ie- provide services and support with as few words as possible).
Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents.
Ensures established SLAs are met or exceeded specific to response and resolution times
Contribute to Knowledge Base and keep process documentation up-to-date.
Proactively take on projects and initiatives with minimal to no supervision.
Often become an escalation point and take over issue resolution from Senior Analyst 3 if the problem cannot be quickly resolved or requires specialized technical knowledge beyond the Analyst 3 level. May act as a “specialist” in a particular discipline.
Provide input to senior executive assistants on processes and Technology roadmaps for executive needs, including travel and other offsite engagements
Act independently to determine methods and procedures on new assignments and may supervise the activities of a limited number of other nonexempt employees.
REQUIREMENTS
Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, Mac, IOS, Laptops, Mobile Devices and core tools, apps and services required daily (see below for list).
Minimum of an Associate's Degree in computer technology or equivalent from two-year College or technical school.
Advanced knowledge of Exchange Mail & Executive Scheduling / Calendars, Active Directory, Software Distribution Systems, and related technologies.
Advanced knowledge (based on both training and on-the-job experience) of a wide range of computer systems software, applications (including MS Office suites), hardware, PC and OSx operating systems, and communications.
Advanced knowledge of network computing in a Windows & OSX environment & working knowledge of networking fundamentals.
Familiarity working with Endpoint Engineering and Endpoint Security Teams to quickly gather endpoint data necessary to resolve complex issues
Strong experience with video conferencing technologies and collaboration tools & platforms, e.g. Cisco, Poly, Slack, Google Suite
Preferred certifications: ITILv4, ACMT, CCT, CompTIA
Experience using AI tools such as ChatGPT, Google Gemini, Notebook LM, Writer
Support experience in a corporate enterprise environment medium to large company (7-10k+ employees)
Outstanding ability in problem solving, diagnosis and troubleshooting skills
The ability to work under pressure and multitask in a fast-paced environment is a must.
Excellent verbal & written communication skills, superior customer handling skills and the capacity to work with minimum supervision.
Ability to work independently and within a team environment; taking and following directions and completing tasks and assignments in a timely manner and with a positive attitude.
Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively.
Familiarity with encryption and security tools and triaging within this environment.
Hyper responsive during regular working hours, and super flexible and engaged outside regular hours.
Occasional travel (early morning, evenings, weekends) may be required to support offsite meetings or after-hours emergencies
Persistent influencing skills and ability to burn through all hard and soft roadblocks with minimum drama and maximum return
Military background in an IT environment a plus
LOCATION: US-CA-Mountain View
On-site work
ABOUT TALTEK
TALTEK is an information technology placement and consulting firm. At TALTEK, we are committed to offering the best level of service to both our clients and candidates. Our approach is human and our values are: transparency, integrity and respect.
Entry Level Help Desk Associate
Information technology internship job in Pleasanton, CA
Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution.
We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience.
Title: Entry-Level Help Desk Associate
Location: 75% remote 25% Pleasanton California
Employment Type: Part-time/ Independent Contractor to start with the potential to be full time.
Primary Responsibilities
Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat.
Diagnose and troubleshoot hardware, software, and network issues.
Document and log all support interactions in the ticketing system.
Assist in setting up and maintaining workstations, laptops, and other equipment.
Stay updated on company systems, policies and procedures.
Position Requirements
Bachelor's degree in computer science, IT, or related field is desired but not required
Strong knowledge of IT security principles and best practices
Excellent verbal and written communication skills
Excellent problem-solving skills and attention to detail
Ability to troubleshoot common technical problems.
Self-learner and ability to work in an agile and cross-functional environment
Strong interpersonal skills with the ability to positively work with others.
Eagerness to learn and adapt to new technologies
How to Apply:
*Upload updated Resume
* Fill out our Screening Questionnaire Form through the link below:
***********************************
PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.
Tech Patent Prosecution Specialist
Information technology internship job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
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IT Help Desk Specialist
Information technology internship job in Pleasanton, CA
Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you'll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You'll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.
Key Responsibilities:
Work within the IT team on a Window 11 migration.
Provide technical support to users via phone, email, or in-person.
Diagnose and troubleshoot hardware, software, and network issues.
Document issues and resolutions in a ticketing system.
Perform routine system maintenance and updates.
Install, configure, and maintain operating systems, applications, and updates.
Offer basic training and guidance to users on software and hardware.
Collaborate with the IT team to resolve complex issues and improve processes.
Perform other duties as assigned.
Requirements:
1+ years of hands on IT Support experience
Associate degree, specialized certification, or equivalent training
Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
Basic understanding of networking and troubleshooting.
Having gone through a Windows 11 upgrade/migration a major plus
Desktop Support Engineer
Information technology internship job in Santa Clara, CA
Role: Desktop Support Engineer
Duration: 3 months+
Job Description: We are seeking a highly skilled Desktop Support Engineer with solid experience in Dell Latitude hardware platforms to assist with the migration from Windows 10 to Windows 11. This is a short-term, 3-month project, requiring the candidate to work onsite in Santa Clara for all 5 days of the workweek. The ideal candidate should have extensive experience with Microsoft Intune, Windows 11 imaging, device enrollment for systems not hardware hashed, as well as troubleshooting Microsoft BitLocker encryption, Crowdstrike EDR, VPN connectivity, user data migration, and strong PowerShell scripting skills. This role requires strong communication skills, as the engineer will collaborate closely with the client's IT End User Service Manager and work as part of a project team.
Key Responsibilities:
Lead the migration from Windows 10 to Windows 11, ensuring minimal disruption to user operations.
Utilize Microsoft Intune for device management, deployment, and device enrollment for systems not hardware hashed.
Manage the Windows 11 imaging process and deployment to new systems, particularly on Dell Latitude hardware platforms.
Troubleshoot Microsoft BitLocker encryption issues and ensure devices are properly encrypted during migration.
Resolve Crowdstrike EDR issues and ensure devices are secure throughout the migration.
Provide VPN connectivity support, resolving network-related issues as part of the migration.
Oversee user data migration to new laptops, ensuring smooth transfer and continuity of files and settings.
Utilize PowerShell scripting to automate processes, enhance migration efficiency, and streamline troubleshooting tasks.
Collaborate directly with the client IT End User Service Manager, providing regular updates on project progress and challenges.
Qualifications:
Strong experience with Dell Latitude hardware platforms and troubleshooting hardware-specific issues.
Extensive experience with Microsoft Intune, particularly in device management, deployment, and device enrollment for systems not hardware hashed.
Proven experience in Windows 10 to Windows 11 migration, including imaging, upgrades, and deployment.
Strong troubleshooting skills with Microsoft BitLocker encryption, Crowdstrike EDR, and VPN connectivity.
Experience in user data migration and ensuring seamless transitions to new laptops.
Proficiency in PowerShell scripting to automate tasks and manage system configurations during migration.
Excellent communication skills and the ability to work effectively with both internal teams and external clients.
Ability to work onsite in Santa Clara, 5 days a week for the duration of the 3-month project.
Desired Skills:
Certification in Microsoft Intune or related desktop support technologies.
Prior experience with remote troubleshooting and supporting remote employees is a plus.
Familiarity with Dell Latitude models and hardware configurations is highly desirable.
Desktop Support Specialist
Information technology internship job in Sunnyvale, CA
is for an experienced technician on the Desktop Support team responsible for
partnering with both Chevron IT design teams and Level 2 Service Desk to provide support for core
infrastructure and desktop technologies for customer support environment. It also
involves hardware asset management. Managing the IT stockroom inventory to ensure enough stock
is available for the base operations.
Responsibilities for this position may include but are not limited to:
· Primary desktop support for Windows Operating System, Mobile Device Management
· Infrastructure, Video Conferencing systems, and application support.
· Responsible for technical troubleshooting, data gathering and GAP analysis for issues impacting end users.
· Ensure consistent processes, procedures and technologies are utilized across enterprise environment.
· Understand and follow direction provided by the Application and System Services team leads and managers.
· Document recurring issues in the Knowledge Base.
· Document in detail case status and tasks / work completed with end users in ITSM system.
· Follow the provided Critical incident management process in case of widespread or high impacting issues.
· Setup and maintain inventory processes. Keep the stockroom area clean and organized.
· Receive and record assets in System for tracking.
· Pick, prepare, and organize outgoing order.
· Work with team lead and team to maintain adequate IT stock levels.
· Work with Field Service/Project teams to ensure the proper equipment is allocated for work
· Orders.
· Maintain inventory controls over tools.
· Provide reports supporting the asset inventory using excel and other tables as needed
· Gather data on and provide analysis of all activities that have an impact on the value, cost
and risk of asset life cycles.
Required Qualifications:
· Bachelor's degree in IT or Computer Science
Preferred Qualifications:
· Support Certifications, desired:
o Microsoft Certified Professional
o Microsoft Certified Technology Specialist
o ITIL
· Technologies - Candidate must have minimum 4 years combined experience and be proficient in supporting the following technologies:
o Windows 11 Operating System advanced troubleshooting; proficient using Windows Desktop imaging.
o Microsoft Office 365 Suite and advanced troubleshooting.
o Hardware troubleshooting with the ability to pinpoint hardware vs. software issue
o General knowledge/troubleshooting for Networking
o General knowledge of Microsoft Intune, MFDs
o Mobile Device Management and Mobile Web Apps, iOS, etc.
o Active Directory Administration and Infrastructure Design
o Teams Conferencing system support
o Understand and troubleshoot Azure MFA
o Strong customer service skills
Analytical & Problem-Solving Skills: Strong analytical and problem-solving abilities to analyze situations, develop models, and recommend solutions. Ability to see the bigger picture and understand the impact of processes/tools on each other. Communicate transparently about impacts and risks with mitigation strategies.
Teamwork/Interpersonal Skills: Ability to work with and influence geographically dispersed colleagues. Demonstrates an inclusive, collaborative style to achieve results. Strong facilitation skills and collaboration across multiple management levels and organizations.
Business Knowledge: Experience in IT delivery teams and understanding of diverse operating environments and cultures. Knowledge of how business strategies and regional IT needs vary and their impact on service delivery. Proven experience in providing business solutions through consultancy, including requirements, design, and implementation.
Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to non-technical stakeholders. Ability to build strong relationships with clients and team members.
Adaptability: Ability to adapt to changing environments and manage multiple priorities. Demonstrates resilience and flexibility in the face of challenges.
Customer Focus: Strong customer service orientation with a focus on understanding and meeting customer needs. Ability to provide exceptional support and maintain high levels of customer satisfaction.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Desktop Support Technician
Information technology internship job in Sunnyvale, CA
Attention! Are you a Desktop Support Technician with about 3 + years of experience?
Do you have strong Mac/JAMF support experience?
We have an excellent ON-SITE project in Sunnyvale, CA - This role is on site 5x a week.
This is a long-term contract with a client that is 75% mac so recent and strong mac support experience is required.
The pay is $45.00 an hour w2.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
Be the face of IT to corporate employees in the respective office location.
Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
Work to improve the procurement and asset management practices for IT hardware and software.
Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
Work with Finance and IT leadership to manage budgets and costs for IT spend.
Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
Participate in after-hours, on-call support rotation.
Could be required to lift laptops and other IT equipment, boxed or unboxed, up to 35lbs.
Required Skills:
3+ years of IT end user support experience in a Windows and MAC environment
Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
Customer focused approach to delivering excellent service and support to internal customers.
Hardware Support Technician
Information technology internship job in Mountain View, CA
What this Job Entails:
The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure the products are getting shipped with the right image. The person in this role works with cutting edge technology and pre-market consumer electronics.
Scope:
Works on assignments that are moderately difficult, requiring judgment in resolving issues
Requires some instruction on new assignments and infrequent checks on daily work
Your Roles and Responsibilities:
Participates with inventory and asset management including receipt and disposition of hardware
Documents all defects of pre-mass production hardware and/or software
Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.)
Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID's, etc.)
Conducts servo flashing, firmware upgrade, flashing unsigned images
Resolves support tickets on device issues
Provides technical support during events (travel often required)
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
High school diploma or general education degree (GED) 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
IT savvy and interested in new technologies
Knowledgeable about inventory, and comfortable in an IT inventory environment
Capable of following technical instructions to flash drives, image devices and re-write hardware IDs
Excellent communicator in both written and verbal English
Ability to work in a team
Ability to excel in a fast paced work environment.
Ability to learn new things and adapt to a changing environment quickly
Strong organization skills, and able to identify the steps to be taken to achieve objectives
Preferred Qualifications:
Data experience
Excel experience
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
What can Astreya offer you?
Employment in the fast-growing IT space providing you with a variety of career options
Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
Introduction to new ways of working and awesome technologies
Career paths to help you establish where you want to go
Focus on internal promotion and internal mobility - we love to build teams from within
Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
Education Assistance
Dedicated management to provide you with on point leadership and care
Numerous on the job perks
Market competitive compensation and insurance, health and wellness benefits
Information Technology Analyst
Information technology internship job in San Jose, CA
At least 9 years of experience with Information Technology
Domain experience in supply chain, order management, shipping, inventory management
Understanding of Oracle PL/SQL, SQL, ERP (OM, Inventory, Shipping, Receiving), Java and various integration technologies and approaches, to be able to comprehend existing as well as design new solutions
Sound data analysis skills
Expertise in grasping the complexity of current state application design, analyze new requirements to design new solution options and develop functional specification & author technical user story for developers and QA team members
Experienced in test case preparation/reviews, supporting QA exercise and issue resolutions
Perform validations of the capabilities once developed to ensure compliance with the business requirements
Perform demos to stakeholders
Ability to work in teams within a diverse/multi-stakeholder environment
Ability to interact effectively across cross-functional teams to iron out integration needs
Experience and desire to work in a Global delivery environment
Strong analytical abilities
Good communication skills
Desktop Technician
Information technology internship job in Palo Alto, CA
Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analysis and prepares reports on system problem trends and issues.
Troubleshoot user accounts
Understanding of SCCM, VPN, Azure, O365, Windows 10 & 11
Computer Hardware Technician
Information technology internship job in Santa Clara, CA
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ********************
Job Title : Computer Hardware Technician
Location : Santa Clara, CA
Job Skills
o Familiar with Intel computer server hardware architecture
o Ability to assemble server systems using various hardware components
o Ability to debug issues in server system bringup
o Ability to socket CPUs flash BIOS install Operating Systems Windows Linux install Firmware and Drivers disk partitioning configuring networks and debug associated issues
o Ability to configure KVMs network switches and storage arrays
o Working knowledge of BIOS Firmware and Drivers and their interaction with Operating System etc
o Ability to organize lab space and infrastructure for a given project network and power cabling test benchrack setup etc
o Ability to do configuration changes at BIOSFirmware level
o Familiar with scripting Python Shell etc
o Ability to make minor changes to test automation scripts
o Ability to setup test and measurement equipment Power meter Oscilloscope Logic analyzers protocol analyzers etc for a given test
o Ability to Triage test data and debug test setup configuration related issues
o Ability to communicate with various stake holders Validation Engineers Lab managers
Other Expectations
o Attention to detail and well organized
o Ability to follow given instructions clearly
o Able to lift 35 Lbs job may require shifting computers from one rack to another etc
o Candidate should have reliable transportation and are OK with daily commute as it is 100 onsite work
o Candidate must have good attitude communication skills
o Willingness to learn
Entry level Desktop Support Technician
Information technology internship job in San Jose, CA
Desktop Support Technician
San Jose, CA 95131 - Onsite
A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work
DUTIES AND RESPONSIBILITIES:
Provide hardware and software support - In an efficient and professional manner, assist users issues Special Projects - Various tasks and other non-technical responsibilities will be required, such as the following:
Provide Technical training to users through video conferencing or in person
Create Technical documentation
Verify and test new software and/or Processes
Assist with placing technical signage around the office when needed
Possible travel to other locations
QUALIFICATIONS:
Experience in a corporate help desk and/or desktop support environment is preferred
Consider themselves as “tech-savvy” and willing to learn new ideas
Excellent customer service skills to work effectively with clients
Understanding the Windows 10 Operating System
Understanding of Mac OS is a plus
Ability to work well with other people in a team-oriented environment
Must be professional, self-motivated, resourceful, flexible, and work with minimal supervision
Must be able to follow through procedures and protocols as outlined by senior management
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00899
Computer Vision Engineer
Information technology internship job in Sunnyvale, CA
Job Title: Computer Vision Engineer V - Imaging Simulation Engineer
Duration: 12 Months (Extension Possible)
Rate: $127/hr, W2
Benefits: Medical, Dental, Vision and Weekly Pay
Role Summary
Client Reality Labs is a leader in designing virtual and augmented reality systems. This role supports the Cameras Architecture Team as an Imaging Simulation Engineer, responsible for developing, validating, and executing end-to-end camera system simulations-including optics, sensors, algorithms, and software pipelines-to impact future camera architectures.
The position collaborates with researchers, imaging scientists, algorithm engineers, optics teams, and camera architects to enable high-fidelity simulations and accelerate camera technology development for next-generation AR/VR products.
Key Responsibilities
Develop, validate, and execute state-of-the-art imaging simulation software tools to support Client camera hardware exploration, ML dataset generation, and product architecture studies.
Investigate simulation methods such as ISET, ZEMAX, and non-sequential ray tracing to model realistic camera behavior.
Experiment and data collection to validate simulator accuracy and to improve simulator modeling capability and efficiency
Build and bring up lab setups for image data acquisition of camera prototypes to support camera design studies. Operate, calibrate, and perform routine maintenance of lab equipment.
Develop and document camera test methodologies to support 2D/3D camera system performance analysis.
Develop and debug test scripts for image data collection automation
Processing, analysis and organizing measurement data; presentation of initial analysis
Drive supplier interaction and management to deliver camera prototypes in support of concept demonstrations
Qualifications:(10+ Years)
Minimum Qualifications: Advanced degree (M.S.) or equivalent acquired experience in a discipline such as Imaging Science, Image Processing, Computer Vision, or related fields
Knowledge of image formation process (spectrum, optics/aberrations, PSF, sensor noise, Fourier theory, sampling/aliasing) needed to successfully model and simulate complex imaging phenomena
Experience and knowledge in developing and tuning Image Signal Processing (ISP) algorithms and pipeline.
Experience coding in languages such as MATLAB, Python, C/C++, preferably CUDA, design code for efficiency, and target different platforms such as GPU, Cloud, and other
Experiences in image quality testing of camera systems and familiar with image quality metrics and analysis
• Hands on experience in the development of lab setups for camera system performance study
Experiences in camera calibration and modeling of imaging systems
Familiar with image sensor, imaging optics, and image processing algorithms
Ability to work with minimal direction and managing a project independently from start to finish
Must Have Skills:
Understanding of image formation, capturing, and processing pipeline and techniques
Python/Matlab programming, shell scripting skills
Understanding of subjective and objective image quality evaluation metric and testing procedure
Nice-to-Have Skills
Hands-on experience developing lab setups for camera system studies.
Experience with camera calibration and modeling.
Experience at top-tier imaging companies.
Degrees / Certifications Required:
Bachelor's degree required.
Master's or PhD preferred.
Interview Process
Minimum 2 rounds:
Initial hiring manager screen
Technical interview with the engineering team
Topics: imaging simulation, ISP pipelines, image formation, camera modeling, past project deep dives.
Timing:
Manager screen: 30 minutes
Technical interview: 1 hour
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some job duties such as adhering to company policies, exercising sound judgment, managing stress, working respectfully with others, meeting client expectations, and safeguarding business operations and reputation.
#TMN
IT Admin
Information technology internship job in Santa Clara, CA
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
As a member of our IT Desktop Support Team, you will be a key technical resource for our local and remote colleagues. You will leverage your multitasking abilities and expert communication skills to provide exceptional support, resolving a wide range of computer hardware and software issues. We are looking for an analytical and agile professional who thrives in a fast-paced, evolving environment and is dedicated to delivering timely and effective solutions.
Your Impact
Provide comprehensive IT support for all aspects of user account setup, system maintenance, software patching, antivirus management, and system imaging.
Perform break/fix support for both PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and other IT hardware.
Manage your individual workflow and ticket queue effectively using our IT ticketing system.
Follow standard operating procedures (SOPs) and escalate complex issues to senior staff when necessary.
Support mobile users on both iOS and Android platforms.
Develop and maintain productive, professional relationships with all users, including executive staff.
Participate in an on-call rotation for after-hours and weekend support as needed.
Qualifications
Your Experience
A strong service-oriented mentality, with excellent communication, interpersonal, and collaboration skills.
4 years technical experience with Windows 11, mac OS, Google Suite, and Microsoft Active Directory.
Experience with system imaging, VPN, basic networking, and network connectivity, including `802.11x.
Demonstrated knowledge of PC and Apple hardware, as well as mobile devices (iOS/Android).
Recent experience using remote access tools such as MS Remote Desktop and Zoom to support a remote workforce.
Proficiency in using AI-driven tools (e.g., Copilot, Gemini) for both reactive troubleshooting and proactive automation. This includes querying AI assistants to rapidly generate solutions and scripts, as well as applying AI to automate routine processes like user onboarding and patch management.
Additional Information
The Team
The Employee Success Team is responsible for building and supporting technology that creates positive experiences for our employees. Our priority is to ensure all our offerings are user-friendly and easy to understand. We thrive in a high-performance environment, driven by individuals who are determined to find solutions. Our team is committed to achieving new levels of technical excellence, and we are intrinsically motivated to deliver our best work to date.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
IT Engineer - Oracle ERP & PL/SQL
Information technology internship job in San Jose, CA
IT Engineer - Oracle ERP & PL/SQL (6-Month Contract | On-site, San Jose, CA)
We are seeking a highly experienced and technically skilled IT Engineer with deep expertise in Oracle E-Business Suite (EBS) and PL/SQL development. This is a critical 6-month contract role, requiring candidates to work On-site in San Jose, CA, with the possibility of extension.
Role Details:
Job Title: IT Engineer - Oracle ERP & PL/SQL
Location: San Jose, CA (On-site Required)
Duration: 6 months (with potential for extension)
Implementation Partner: Infosys
End Client: To be disclosed (Major Enterprise Client)
IMPORTANT: Eligibility Requirements
Due to client mandates, only candidates who are legally authorized to work in the US without sponsorship can be considered:
US Citizens (USC) & Green Card Holders (GC) ONLY
Job Description & Technical Requirements
The ideal candidate will have a minimum of 8 years of experience in Oracle EBS technical development and support. You will be responsible for designing, developing, and optimizing solutions within the Oracle database environment.
Core Technical Expertise:
Oracle EBS & PL/SQL Development: Minimum 8 years of hands-on technical development and support experience in Oracle E-Business Suite (EBS) and Oracle PL/SQL.
Database Programming: Expertise in Oracle PL/SQL, SQL, including designing, developing, and maintaining stored procedures, packages, functions, and triggers to support and enhance EBS applications.
Module Understanding: Comprehensive technical understanding of key Oracle EBS modules, specifically Order Management, Shipping, and Inventory.
Customization (RICEW): Proven ability to develop and customize Oracle EBS applications, including Reports, Interfaces, Conversions, Extensions, and Workflows (RICEW objects), using Oracle development tools (Oracle Forms, Oracle Reports, Oracle Workflow, and BI Publisher).
Performance Tuning: Strong skills in optimizing SQL queries and PL/SQL code for maximum performance and efficiency within the Oracle database environment.
Architecture: Strong understanding of Oracle EBS architecture and data models.
Key Responsibilities:
Technical Support: Provide technical support and troubleshooting for Oracle EBS modules, resolving complex issues related to performance, data integrity, and system errors.
Collaboration: Collaborate effectively with functional teams, business analysts, and end-users to translate business requirements into technical specifications and solutions.
Implementation: Implement and configure Oracle E-Business Suite (EBS) applications, ensuring alignment with business processes.
SDLC Participation: Actively participate in all phases of the Software Development Lifecycle (SDLC).
Documentation: Create and maintain comprehensive technical documentation and user guides.
📩 How to Apply:
You can share resumes at ******************** OR Call us on *****************
IT Google Workspace Engineer
Information technology internship job in Santa Clara, CA
We have below Following Contract Positions Available If you have profiles please share me at ******************************
Job Title: IT Google Workspace Engineer
Duration Contract
Skillset Requirements for the Role:
IT Google Workspace Engineer
- BS/MS degree in computer science, engineering, or a related subject, or equivalent experience.
- Proven experience in a systems engineer or similar role, with a strong background in IT infrastructure and support.
- Deep, hands-on experience administering Google Workspace (formerly G Suite) at an enterprise level.
- Managed or led the full lifecycle of Microsoft 365 to Google Workspace migrations, including data transfer, user provisioning, and post-migration support.
- Demonstrable experience using ITSM tools, with a strong preference for ServiceNow.
- Fundamental understanding of information security principles and experience working collaboratively with security teams.
- Solid scripting skills (e.g., Javascript, Python, GAM) to automate tasks and improve efficiency.
- Excellent communication skills, able to articulate technical issues to both technical and non-technical audiences and work effectively across teams.
- Highly self-motivated, AI evangelist, possessing an energetic disposition and a positive attitude geared toward data-driven decisions and high-impact outcomes.
- Plays a key role in maintaining service level agreements, applying formal change management procedures to minimize risk and disruption, and leading incident response efforts.
- Capable of independently driving initiatives forward, defining requirements, building project plans, and managing resources to deliver successful outcomes.
- Continuously embraces emerging technologies, including AI-powered tools, to enhance service delivery, drive automation, and stay adaptive in a fast-evolving IT landscape.
Share me resumes at ******************************