Information technology internship jobs in Tucson, AZ

Universal Avionics has been a pioneer in avionics technology for over 40 years. We are a leading manufacturer of innovative solutions that enhance aviation safety, reliability, and operational efficiency. Our portfolio includes Head-Down Displays (HDD), Head-Up Displays (HUD), Head Wearable Displays (HWD), and Combined Vision Systems (CVS), featuring Enhanced Vision System (EVS) and Synthetic Vision System (SVS) technologies. We deliver both retrofit and forward-fit solutions across a wide range of aircraft types, serving commercial airlines, cargo operators, business aviation, and special missions worldwide. Summary: Resolve computer users' issues by interpreting problems, troubleshooting causes, and resolving software, hardware, and system problems by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answers, evaluates, and prioritizes service requests received via an IT ticketing system to address user issues related to desktop PC, software, desk phones, cell phones, printers, copiers, faxes and other desktop devices. Performs diagnostics with users to collect information about problems and to determine the source of errors. Isolates performance and usability issues to determine the cause of hardware or software malfunctions. Logs and tracks issues; maintains history records and related problem documentation. Contacts software and hardware vendors via voice or online systems to research problem and determine recommended solutions. Evaluates software and hardware to determine whether product will be an effective tool for employees. Brainstorms with team members to resolve more complex problems and escalates difficult issues for more technical assistance. Performs initial program load and user-specific setup for standard desktop applications. Troubleshoots PC hardware and software problems and identifies, categorizes, and resolves PC hardware and software application problems. Coordinates preventative maintenance and vendor services as necessary. Participates in creation and maintenance of IT standards and procedures. Maintains accuracy of help desk database. Analyzes and corrects problems using documented procedures, available tools, and personal knowledge and skills. Ensures timely resolution/referral of user problems by documenting the impact to the user and by assigning an appropriate priority and resolution goal. Performs data restoration relating to desktop PCs, PDAs, phones, and other desktop PC-related equipment. Assists with server management by responding to server issues that may require application or database shutdown/startup, server reboot, or restarting of server services. Tests and deploys new software and procedures, installation, conversion and upgrade activities. Provides end-user training assistance for standard hardware and software systems. Provides user administration on server domains for users. Resolves remote access issues, printing issues, and networks connectivity issues. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Communicates changes and progress. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments. Interpersonal - Maintains confidentiality; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification. Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information. Ethics - Treats people with respect; Keeps commitments. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Dependability - Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism- Approaches others in a tactful manner; Reacts well under pressure. Quality - Applies feedback to improve performance; Monitors own work to ensure quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Learning towards associate degree (A. A.) or equivalent from two-year college or technical school; preferably in the computer hardware / software area. What We Offer: Benefits eligibility starts on your first day as a full-time employee at Universal Avionics. Medical insurance (multiple plan options, including low-deductible PPO) Preventive care covered at 100% Affordable copays for doctor visits, urgent care, and prescriptions Teladoc virtual care access Vision coverage through VSP (includes exams, frames, and lenses) Dental insurance (covers preventive, basic, and major services) 401(k) with immediate safe harbor match (100% match on up to 4% of pay after 60 days) Vacation, sick time, and 14 paid holidays (including a week in December) Tuition reimbursement Gym reimbursement: One Pass Select (discounted access to gyms, fitness apps, and more) Employee Assistance Program (EAP) and emotional wellness support: Up to 3 free counseling visits per issue/year through Reliance Matrix Up to 6 free counseling sessions per issue/year through Health Advocate Includes mental health, financial, legal, work-life, medical navigation, and life coaching support And more! Why You'll Love Working Here: Universal Avionics offers the best of both worlds: the close-knit, agile culture of a mid-sized company, with the resources and global impact of our parent company, Elbit Systems. Our team is driven by purpose, innovation, and a shared passion for aviation safety. Here's what makes our work environment thrive: A collaborative, supportive team of skilled professionals and mentors Groundbreaking projects that shape the future of avionics technology A company culture that promotes innovation, career growth, and continuous learning Meaningful work that impacts air travel safety around the world To learn more about Universal Avionics, visit: ************************* Universal Avionics' products and technology are subject to U.S. export laws and regulations, including but not limited to the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). As part of our compliance process, we inquire about work authorization and citizenship status to ensure alignment with these regulations.

The Contract Technical Specialist will be responsible for performing detailed contract reviews of customer quotations and orders and will ensure compliance with the assistance of functional departments. The Contract Technical Specialist shall be very familiar with customer requirements and will continuously work to drive improvements by development of checklists and compliance matrices Responsibilities The Contract Technical Specialist will be responsible for, but not limited to: Ensure safety is the foundation of daily work through vigilance and accountability Ability to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes Ensure adherence to contract review timelines Maintain cross-functional communication with all departments and management Creating customer checklists and compliance matrices that will enable effective and efficient contract reviews Perform detailed contract reviews for new customer orders and summarize pertinent special items that need to be identified and adhered to within each customer order such as: Use of approved sources for raw material or outside processes Defining quality inspections and tests that must be performed on material or fabricated product Unique part marking requirements/methods Certifications required on material or finished product Specialized requirements or testing that needs to be performed Special packaging requirements Special source inspections that must be conducted prior to shipment The output from the Contract Technical Specialist will be sent to Supply Chain, Manufacturing, Engineering, and Quality so contract review items are adhered to on purchase orders, manufacturing work orders, and quality inspections The Contract Technical Specialist will also notify Product Management/Customer Support if there are new items on the contract that are discovered that would affect Sargent's cost to manufacture the product so that Product Management/Customer Support can address this with customers before the product is produced Enter cross-referencing information in ERP applications for manufacturing, customer service planning, quality, and outside sales Write reports, update, and work with desktop instructions and company work instructions Perform job functions in accordance with set policies and procedures to ensure preservation of the company policy Minimum Qualifications Education - a two-year college degree in a technical related field or equivalent engineering or quality assurance job experience in a manufacturing environment Must be able to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes The candidate should have general cross-functional knowledge of manufacturing fabrication processes, quality requirements, and engineering drawings Demonstrated strong attention to detail is a must for this position Working knowledge of ERP systems High level of MS Office proficiency Must be a U.S. Citizen Preferred Qualifications Experience with aerospace contracts highly valued Experience with cross-functional, group work environments Experienced as customer delegated inspector Experience with DFARS (Defense Federal Acquisition Regulation Supplement) A working knowledge of applicable QMS standards, including ISO9001, and AS9100 Technical Writing Join the Sargent Legacy in Securing Our Future RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion. In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement. Company Benefits Include: Competitive Compensation Bonus platforms Holidays/Vacation/Sick Time 401k Savings & Investment Plan Tuition Reimbursement Medical/Dental/Vision Plans HSA/FSA Life & Disability Insurance Accident/Hospital/Critical Care Plans Pet Insurance Gym & Rideshare Incentives Legal Insurance/Identity Theft ½ day Fridays Dedication to our core values. Our must haves… Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions. Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect. Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction. Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed. Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail. Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas. We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. EEO/AA/F/M/VET/DISABLED

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Who we are As Paragon Space Development celebrates 26+ years of providing award-winning life support and thermal control solutions for extreme environments, we've recognized that it is our employees that keep our business thriving. By any measure, Paragon is an exciting and rewarding place to work. Our goal is to hire the best and allow you to do the work that you enjoy! We are interested in developing individuals who enjoy a challenge and like working on a variety of projects in a fast-paced environment. Job Description: IT Desktop Support Technician The successful candidate will report to the IT Manager and will be responsible for the research, design, implementation, maintenance and the secure and reliable operation of Paragon Space Development Corporations information systems in support of its business needs. The position will be responsible for answering incoming service calls, build and image computer equipment, manage and troubleshoot business applications, and the setup and removal of IT accounts, telephone and hardware for personnel. The ideal candidate will possess the demonstrated skills and experience necessary to troubleshoot Microsoft application and have knowledge of desktop environments. The candidate must be capable of working beyond the typical 8-hour workday and 40-hour work week and must be able to travel 5% of the time. Note: This is a 90-day temporary position. Employment beyond this period is not guaranteed and will be evaluated based on business needs. Applicants must be in Tucson, Arizona or be willing to relocate to Tucson prior to starting the position. Required Experience 3+ years of hands-on technical support experience. Knowledge of Windows 7 and Windows 10 desktop environments. Ability to troubleshoot Microsoft Office applications. Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision. Excellent organizational skills. Ability to work in complex, diverse environment with rapidly changing priorities. Demonstrated knowledge of IT Security best practices. Must be able to lift 50 pounds Desired Attributes: Experience working within the Aerospace industry. Experience with CAD applications. CompTIA A+ and/or Network + Certifications Required Education: - Associates degree in computer related field or equivalent work experience. U.S. Citizenship status is required for this position. This position requires the eligibility to obtain a DoD security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement. Employment is contingent on other factors, including, but not limited to, background checks and drug screens.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Job DescriptionSummaryOur client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of aHelp Desk Support Level III Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Tucson, AZ

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Under direct supervision of the IT Support Supervisor, provides user support, complex problem analysis and resolution, in-depth technical assistance, and training for hardware, software, network and telephone information systems. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: * Performs general problem solving and assistance on software applications and hardware systems and telecommunication system. * Provides in-depth technical assistance and maintenance support to departmental end users. * Problem solving and technical assistance duties are accomplished through the routine exercise of discretion and independent judgment within parameters established by IT management. * Documents projects; writes and maintains user instructions. * Performs routine hardware and software maintenance and assists in proper upkeep and utilization of systems. * Maintains applicable records of all maintenance and repairs. * Maintains knowledge of current technological developments/trends in area of expertise. * Maintains a good communication with team members and maintains a positive and professional work environment. * Contributes to a team effort and accomplishes related results as required. * Performs other duties as required. Job Requirements: Minimum Qualifications: Education and Experience: High school degree or GED plus 3 years experience in IT support; or equivalent combination of education and experience; or has completed 18 months as a Desert Diamond Casino IT Intern while successfully performing all essential duties and responsibilities of a Support Technician. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following: Knowledge, Abilities, Skills, and Certifications: * Knowledge of relevant state-of-the-art technology, equipment and/or systems. * Knowledge of guest service standards and procedures. * Knowledge of computer hardware and software and telecommunication systems. * Knowledge of current developments and technological trends in computer hardware and software. * Knowledge of available computing and/or network hardware and peripheral equipment. * Ability to perform preventive maintenance on computer hardware and software. * Ability to communicate technical guidance and instruction to users on the use of Personal Computer (PC) and/or mainframe applications and systems. * Ability to determine computer problems and to coordinate hardware and/or software solutions. * Ability to communicate, read, and write clearly in basic English. * Ability to demonstrate outstanding guest service at all times. * Records maintenance skills. * Ability to foster a cooperative work environment. * Ability to communicate effectively, both orally and in writing. * Technical writing skills. * Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint). Physical Demands: While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. Work Environment: Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.

This position will require access to ITAR and/or EAR controlled technical data, technology or source code, and requires that all individuals in this role be authorized to access such information General Description: The IT Support Technician is an hourly, position reporting to the Information Technology & Systems Manager. The IT Support Technician is responsible for support, installation and testing of computer systems, peripherals, mobile devices, 2FA and telecommunication devices in a networked environment. The IT Support Technician will interact with application software, operating systems and hardware to diagnose and resolve issues. The IT Support Technician will be responsible for upkeep of the company intranet. The position requires good analytical and technical skills. The IT Support Technician interacts with people in all levels of the organization; therefore good communication skills are also required. Primary Responsibilities: End user support/help desk for company hardware, software, mobile devices, 2FA, telecommunication devices and network connectivity Installation, upgrade and testing of computer systems, software, peripherals, mobile devices, 2FA and telecommunication devices Diagnose and resolve issues that arise with desktop hardware, software, peripherals, mobile devices, 2FA and telecommunication devices. Generate and maintain user documentation, as required Maintain assigned and unassigned hardware inventory Maintain company intranet site and contents Perform other duties as assigned Overtime may be required on occasion Education and Experience Requirements: Associates Degree in Computer Science or Related Field, or equivalent technical certification 2 years of experience supporting desktop users in a networked environment Proficient technical hardware skills Proficient in Microsoft Office 365, Project, Visio and Adobe Acrobat Proficient in Microsoft Expression Web or similar web development software Good communication skills This position requires the physical ability to do work requiring kneeling, crawling, bending, and reaching overhead, the physical strength to lift, move and carry computer related equipment such as computers, monitors, printers and audio/visual equipment, as well as the ability to perform all duties related to the installation of computer related equipment Specific Tasks and Focus Areas: End user support/help desk for company hardware, software, mobile devices, 2FA, telecommunication devices and network connectivity Provide orientation and guidance to users on how to operate new computer equipment, mobile devices, 2FA and telecommunication devices Provide users with telephone and in person support to troubleshoot minor issues Conduct individual/group training for helpful software concepts & features and tips & tricks Prioritize end user issues as they are received Installation, upgrade and testing of computer systems, software, peripherals, mobile devices, 2FA and telecommunication devices Set up desktop computers/laptops and necessary peripheral devices Configure mobile devices Install company software as advised Check computer hardware, software, 2FA and network connectivity for full functionality Install telecommunication devices Diagnose and resolve issues that arise with desktop hardware, software, peripherals, mobile devices, 2FA and telecommunication devices Troubleshoot and resolve issues that are above end-user level Interface with vendor, when advised, for higher level technical support Advise Information Technology & Systems Manager of complex issues Generate and maintain user documentation, as required Create user guides and reference guides for procedures Maintain assigned and unassigned hardware inventory Maintain current IT inventory with additions/changes/retirement of assigned and unassigned hardware including user and installed software licenses (if applicable) Maintain company intranet site and contents Post current files to the company intranet Update web pages using web development software “AA/EOE/W/M/Vet/Disable” R.E. Darling Co., Inc. is an equal opportunity employer. All qualified applicants will receive consideration of employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as protected veteran, among other things, or status as qualified individual with disability.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Primary Objective of Position: • Key member of Customer Services team that provides Tier II service support. • Ensure documentation and understanding of newly deployed sites through coordination with implementation teams. • Communication with customers regarding status, problem troubleshooting, etc. • Management of service requests through problem resolution and/or escalation to Tier III support resources. • Track and report issues within the CPI (bug fix) process to assure proper resolution to ongoing issues. • Create and maintain a support environment that facilitates issue diagnostics and customer connectivity. • Create and report product improvement ideas including functional enhancements and supportability improvements. • Generate reports documenting the status of support issues. Qualifications • This position requires the ability to speak, read, and write in SPANISH and ENGLISH in support of a group of Latin American Spanish speaking customers • BS or greater in Computer Science, Electrical Engineering, Mechanical Engineering, Computer Engineering, or equivalent technical experience. • General information technology knowledge and, ideally, its application to the mining client industry • Experience utilizing TCP/IP networking, MS client and server platforms • Experience in providing first call technical support for enterprise applications preferable in the mining client industry • Experience in providing problem management and root cause analysis for complex applications • Ability to effectively communicate with technically and non-technically skilled mining customers and dealers to develop partnerships/relationships • Process focused with the ability to drive service and incident management process improvement • Availability and desire to travel domestically and/or internationally on assignment Additional Information To know more about this position, please contact: Cris Cesar cris.cesar@collabera. com ************

The Enterprise IT Infrastructure Associate works onsite and forms part of the globally distributed Enterprise IT Infrastructure team to develop, build, implement, and maintain NOIRLab's Enterprise information technology systems and operations. The Enterprise Infrastructure Associate possesses strong problem-solving capabilities and is capable of working with seasoned engineers and stakeholders to resolve complex issues. Additionally, the Enterprise Infrastructure Associate assists in the planning of NOIRLab's Enterprise IT infrastructure, components, and services in support of the organization's overall goals. Essential Functions * Provides continued monitoring, administration, and protection of Enterprise IT infrastructure and evaluates methods to improve system efficiencies. * Provides project assistance with consultation and execution of delivering technological innovation to the observatory and supports them to sustain ongoing operations. * Provides support for Linux, Mac, Windows, virtualization, network and storage systems. * Possesses an awareness and knowledge of new technologies, systems, methods, and processes and channels this information through IT Operations to pursue system innovation, efficiency, stability, and scalability. * Contributes to the architectural design and definition of standards, processes, and procedures by which NOIRLab's information systems conform and operate. * Assists in developing functional strategies to safeguard data, high-end computing equipment, virtualization infrastructure, mass storage systems, applications, databases, and all other facets of the organization's Enterprise IT infrastructure. * Provides design, analysis, and consulting support for NOIRLab's Enterprise IT infrastructure. * Keeps up-to-date, working closely with the Cybersecurity team to maintain and promote an awareness of the latest security and privacy legislation, regulations, advisories, alerts, and vulnerabilities pertaining to critical IT infrastructure. * Assists with testing and validation of system designs and enhancements. * Assists with technical documentation of system designs and architecture. * Utilizes processes, procedures, checklists, best practices, and presentations. Observes change/configuration control systems. * All AURA employees are responsible for the proper management and control of all AURA property within their work area, whether assigned to them or someone else. This responsibility includes reporting any known missing, stolen, or non-working property in their work area to their supervisor or the AURA Property Officer. * Responsible for ensuring compliance with government award terms and conditions assigned to this position or subordinates of this position. Other Functions * Other duties as assigned Requirements * Bachelor's degree in Information Technology, Computer Science, Information Systems Technology, or related field, or equivalent experience * 3-5 years of experience in enterprise-scale information technology support and administration (Linux, Mac, Windows, virtualization, storage systems, backup, and networking) * Possess a working knowledge of enterprise-scale information technology best practices and the ability to provide related support and integration. * Experience with tier 3 or tier 4 data center methodologies and IT component administration. * Experience in information systems change control, data and storage management, information technology performance management, IT infrastructure management/improvement, and process development. * Docker and/or Kubernetes knowledge for designing, deploying and managing containerized applications. * DevOps tools (e.g. Chef, Ansible, Puppet) for configuration management of compute infrastructure at scale, and lifecycle management tools like Foreman, Red Hat Satellite, Terraform. * DNS infrastructure administration. * Experience with Enterprise Storage solutions and concepts. * Experience with customer service desk systems and methodologies. * Project experience in various system administration disciplines such as enterprise IT system and data storage architecture design and analysis, as well as system monitoring. * Possess a broad knowledge of industry-standard platforms and the ability to provide integration and support for Linux platforms, network-attached storage systems, and virtualization infrastructure. * Ability to communicate and work well with customers and stakeholders. * Ability to work independently and as part of a team. * Able to execute multiple tasks/projects simultaneously. * Ability to prioritize tasks/projects/issues depending on the organization's goals. * Able to work with continual deadline pressure, handle complex technical issues, and provide timely solutions. * Must have strong skills and background related to supporting and design of enterprise-scale information systems. * Must have a valid Driver's License; clean driving record; ability to drive a 4-wheel drive vehicle Preferences * Knowledge of Spanish is a plus * Professional certifications such as Prince2, PMP, ITIL v4, RHCE, RHCA, VCP, or similar Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk; or hear. * The employee is occasionally required to stand; walk; reach with hands and arms and stoop; kneel; crouch; or crawl. * The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. * Must possess - sufficient mobility, strength, or dexterity in both arms and hands and both legs to a) reach upward, sideways, downward to work with paper files; b) sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office machines. * Must possess - 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately. * Must possess sufficient mobility, strength or dexterity in both arms and hands and both legs to a) grasp, push, pull, turn or otherwise manipulate tools and mechanisms; b) push, shove, pull or otherwise safely and efficiently manipulate tools or mechanisms; c) lift, hold, maneuver, objects of 50 lbs or more; d) maintain balance while performing work; e) remove parts, systems, tools of 50 lbs or more * Some travel may be necessary in or outside the contiguous United States. * Occasional work at summit locations ranging from 6,800' to 14,000' altitude Salary Range $37.64 - $42.55 per hour. The final salary will depend on skills, qualification, experience and job location. AURA offers an excellent benefits package including paid time off and retirement contributions, competitive salary commensurate with experience, and a very attractive work environment. Details on benefits can be found at Benefits by Location - Aura Human Resources. How to Apply Apply by August 8, 2025 for priority consideration. This position will remain open until it is filled. Please submit a cover letter and a CV or resume, PDF files preferred. Please name any attachments with the following format: LastName DocName. Individuals needing assistance with the employment process can request assistance at *****************************

I.T. Systems Administrator Levels I, II, III Department: Information Technologies (I.T.) The Systems Administrator's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The System Administrator Levels I, II and III will equally apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in, order to maximize the benefit of IT systems investments. All levels are responsible for exact duties and tasks, share equivalent access to complete all duties, tiers may have additional projects and deadlines determined by department Management. Duties and Responsibilities (Specific areas of responsibilities, included but not limited to). Design and deploy new applications and enhancements to existing applications, software, and operating systems. Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems. Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams. Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems. Ensure system connectivity of all servers, shared software, groupware, and other applications. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Ensure compatibility and interoperability of in-house computing systems. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems. Conduct research on software and systems products to justify recommendations and to support purchasing efforts. Monitor and test system performance; prepare and deliver system performance statistics and reports. Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. Provide orientation and training to end-users for all modified and new systems. Monitors, maintains, supports, and optimizes all network and surveillance systems software, hardware, and associated systems. Applies proven communication, analytical, and problem-solving, skills to help identify, communicate, and resolve issues in, order to maximize the benefit of all system investments. Manages and maintains system and surveillance related data storage and all recording media and/or devices. Cleans and maintains camera domes regularly. Installs new surveillance equipment in and around the Enterprise premises, such as cameras, mounts, pole adapters, camera housings, and lens packages. Maintains inventory of all parts necessary for the maintenance of all network and surveillance systems. Troubleshoots and repairs the network and surveillance systems, including, data storage, cameras, computers, printers, recordable media/devices, and all programmable technology. Maintains and prepares records and reports that meet all regulatory requirements of all hardware and software repairs, including malfunctions. Reports any, and all camera or system malfunctions to the Surveillance and IT management teams. Additional working hours may be required. Some travel may be required. Performs other duties as assigned. Knowledge, Skills, and Abilities: Extensive experience with desktop and server operating systems, including all Windows Platforms. Extensive application support experience with Microsoft Office and knowledge of programming of SQL Databases. Working knowledge of a range of diagnostic, audit, and support utilities, Demonstrated progressive experience in the management of a Technical Services team. Strong understanding of the organization's goals and objectives. Exceptional written and oral communication skills. Strong documentation skills. Ability to absorb and retain information quickly. Keen attention, to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Knowledge of applicable data privacy practices and laws. Good project management skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated, and directed, with keen attention, to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Assists IT Team by providing backup/relief support for all positions, as necessary. Demonstrated track record of reliability, responsiveness, and creativity. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Demonstrated track record of providing excellent guest service. Sitting or standing for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Performs other duties as assigned. Minimum Qualifications: College diploma or university degree in the field of computer science, information sciences, or related field and/or 2 years equivalent work experience. Certifications in CompTIA A+/Network + preferred. Exceptional knowledge of computer hardware, including PC's, POS Terminals, Printers, etc. Must be able to work any shift, weekends, holidays, and special events, as needed. Must have employment eligibility in the U.S. Must be able to retain a valid gaming license.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of. The Electronic Design Automation (EDA) organization within IBM develops software tools used in the logic design and functional verification of enterprise class microprocessors. EDA engineer's responsibilities include research, design, architect, develop and deploy solutions that are driven by technology, manufacturing or customer requirements that automate the implementation of advanced processor chips are responsible for improvements to the design automation process. They also implement solutions for the chip design process that respond to timing and manufacturing specifications due to advancement in technology. To be successful in this role, the candidate should be able to work well in a team, have an interest in learning, be able to work/investigate on their own and be aware of testing best practices. EDA develops tools in the support of hardware and semiconductors development that make up our industry leading IBM products. We are an elite team of Software Engineering professionals that pioneer innovations for the cutting-edge design of microprocessors and hardware used in IBM infrastructure including IBM zSystems, IBM Power Systems, IBM Storage, and IBM Quantum Systems. Development engineers on our team will participate in various aspects of the development, test, and support process such as Electronic Design Automation Software. We are looking for strong algorithmic programmers who want a challenge and enjoy working with teams to solve engineering problems with software Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * BS/MS majoring in Computer Science, Computer Engineering or Electrical Engineering * Experience with an object-oriented programming language such as C/C++/Java/Rust * Experience with a scripting language such as Python * Knowledge of Digital Circuit/Logic design/Algorithms/Data Structures * AI/ML skills * Excellent verbal, written and interpersonal communication skills. * Collaborative skills and ability to work in fast-paced agile environments. * Quick learner with business acumen. Preferred technical and professional experience * Knowledge of computer architecture and micro-architecture * Programming projects with complex requirements * Understanding of Digital/VLSI Circuits * Linux experience ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Summary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR 2Z3DyKJiFY

Job Description The ERP Administrator will be responsible for the administration, configuration, and overall maintenance of the JAMIS Prime ERP system. This role requires a cybersecurity-focused mindset and experience in aerospace and defense industries. The ERP Administrator will ensure the efficient and secure operation of the ERP system and assist with the integration and functionality of the E2 MRP system. Duties and Responsibilities Administer, configure, and maintain the JAMIS Prime ERP system. Ensure system security and compliance with NIST 800.171 and DFARS ************ regulations Collaborate with finance and other departments to support financial and operational processes within the ERP system. Provide end-user support and training on the ERP system functionality and workflows. Implement and manage data backups and recovery plans for the ERP system. Monitor system performance and troubleshoot issues to ensure optimal functionality. Assist with the integration and operation of the E2 MRP system, including inventory management, purchase orders, and job routers Develop and maintain documentation for ERP system processes, configurations, and best practices. Stay current with industry trends and updates related to ERP systems and cybersecurity best practices. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent work experience. Proven experience with ERP administration, preferably with JAMIS Prime. Strong understanding of cybersecurity principles and practices. Proficient in SQL query language and database management. Excellent problem-solving and analytical skills. Preferred Qualifications: Certifications in ERP systems, such as Certified Specialist in JAMIS Prime or equivalent. Proficient with Power BI for data visualization and reporting. Experience with E2 MRP system administration. Experience with other ERP systems and tools. Experience in the aerospace and defense industry. Strong project management skills. Excellent communication and documentation skills. Job Posted by ApplicantPro

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk Your role and responsibilities As a Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join our team of creators - the people who help move IBM forward by using their imagination to envision solutions, their curiosity to experiment with new ideas, and their ever-growing skills into action for customers to make better decisions with greater speed on the most trusted platforms in today's market. IBM has openings for Software Development Engineers to develop, test and provide support for hardware, firmware and oftware that make up our industry- leading IBM Storage products. We are an elite team of engineering professionals that pioneer innovations for the cutting-edge Software and hardware used in IBM infrastructure including IBM Storage Scale System, IBM DS8000, IBM FlashSystem, IBM Ceph and IBM Protect. Development engineers participate in various aspects of the development, test, and support process. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Pursuing a Bachelor's or Master's Degree in: Electrical Engineering, Computerr Engineering, Computer Science, Mechanical Engineering, or related majors. * Prior (project or internship) experience in computer hardware or testing. * Interest in backend software development and willingness to learn about high-end storage products * Academic or demonstrated experience developing software or support for software applications * Knowledge in Bash, Python, C/C++, Databases, Javascript, or REST APIs * Knowledge of the Linux operating system, including being comfortable using the command line interface * Firm grasp of software development methodologies (e.g., Agile, DevOps), CI/CD pipelines, version control (Git), and automated testing. * Some experience with scripting or programming (Python, Bash, etc.). * Interest in cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes). * Strong problem-solving skills and a willingness to learn. * Demonstrated ability to break down complex technical challenges, propose innovative solutions, and drive them to completion. * Strong verbal and written communication skills. * Passion for technology and engineering. * Growth minded, trusted, team focused, courageous, resourceful, and outcome focused. Preferred technical and professional experience Proficiency in one or more of the following technology areas: * Deep understanding of Python and experience developing software that interacts with hardware, preferably storage systems. * Proven experience with Python libraries commonly used in storage management and data processing. * Familiarity with storage concepts such as block storage, object storage, file systems, RAID configurations, and data integrity techniques. * Experience working directly with storage hardware APIs or protocols (e.g., SCSI, NVMe command sets, vendor-specific APIs). * Proficiency in Python for tasks related to hardware testing and automation. * Experience with developing Python-based tools for monitoring and managing storage performance and health. * Knowledge of data serialization formats relevant to storage systems (e.g., JSON, YAML, Protocol Buffers). * Experience with Python in embedded systems or interacting with low-level hardware interfaces via libraries. * Familiarity with performance analysis and optimization techniques in Python, particularly in the context of data I/O. * Experience with CI/CD tools (e.g., Jenkins, GitHub Actions). * Exposure to monitoring tools (e.g., Prometheus, Grafana, Datadog). ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.