Information technology internship jobs in Victorville, CA

Job Title: EMR IT Specialist Pay Range: $27/hour to $29/hour We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment. Key Responsibilities Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems. Track and prepare EMR account batch submissions to ensure timely provisioning. Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs. Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements. Coordinate follow-ups on pending items and escalate issues to leadership when necessary. Negotiate with vendors and manage procurement processes to support EMR-related needs. Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment. Qualifications Strong vendor negotiation, procurement, and cost-management experience. Proficiency with invoice management, purchase order systems, and financial recordkeeping. Excellent organizational and analytical skills with the ability to manage multiple priorities effectively. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders. Proactive problem-solver able to independently identify issues and recommend or implement process improvements. Ability to work in a fast-paced environment and adapt to shifting priorities.

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Infrastructure IT Technician IV - Multisite Manufacturing Plant SupportThe Infrastructure IT Technician IV executes IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant build/support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician IV is able to work in an autonomous fashion to support the business and perform other IT tasks. The IT Technician IV is the face of IT to the business, and as such has a high level of focus on the end user experience and is able to quickly drive issues to resolution. Ideally, this Technician will be based in our Columbus, OH plant. And will support the Columbus, Cincinnati, Plainfield, Louisville, Pittsburg, and Detroit Plants. Essential Functions Execute IT Support Department's Tactical goals. Work with the senior support team to execute projects based on priorities, goals, and objectives. Take lead on executing day-to-day responsibilities. Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends). Maintain the highest level of customer service for our end users (technical & soft skills). Take lead on the execution of departmental projects, contributing where needed for successful completion. Delegate issues to appropriate IT Teams as needed. Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed. Travel to remote plants as needed based on projects and support needs Document all incoming issues and escalate to the appropriate Support teams. Handle issues escalated up from lower level support team to resolve end user and/or system issues. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 5 Years - Experience in IT Infrastructure supporting multisite manufacturing plants 5 Years - Structure cabling, security cameras, Fiber, CAT5, CAT6, IDF/MDF, wireless, APs, TCPIP, CISCO 5 Years - Experience managing projects *experience may include a combination of work experience and education 75% - on average travels 3 weeks out of the month Preferred Qualifications: 7 Years- Experience in IT Infrastructure supporting multisite manufacturing plants 7 Years - Structure cabling, security cameras, Fiber, CAT5, CAT6, IDF/MDF, wireless, APs, TCPIP, CISCO 7 Years - Experience managing projects *experience may include a combination of work experience and education Additionally, IT Technician IV is expected to demonstrate: Outstanding Customer/Client Focus. Strong technical skillset with ability to diagnose complex, multi-faceted system issues. Strong knowledge of and experience with Microsoft Office software. Good written and verbal communication skills. Strong hands on technology background on both hardware and software platforms. Ability to adapt to change including advances in technology. Provide technical guidance to Level I/II/III technicians Strong hardware troubleshooting skillset, familiarity with laptops, desktops, servers and peripherals. Teamwork Orientated but able to work independently as needed. Education Minimum Required: Associate's Degree in Computer Science, related field, or equivalent work experience Preferred: Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: Required: A+ CompTIA or equivalent Preferred: MTA/MSCE, Network + Foreign Language Preferred: Elementary Proficiency in Spanish Ideally, this Technician will be based in the Columbus, OH plant. And will support our Columbus, Cincinnati, Plainfield, Louisville, Pittsburg, and Detroit Plants. Typical Compensation Range Pay Rate Type: Hourly$35.41 - $50.46 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies. At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us. If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies. Job Description What You'll Do: Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved. Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved. Provide documentation both of progress during issue resolution and of solutions which resolve the issue. Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices) Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit Qualifications What You'll Bring: The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software. Experience within an international corporation is highly valuable, but not mandatory. Vocational training in Computer Engineering. Excellent communication skills. Highly motivated with strong work ethic. Experience using and administrating Windows / Linux environments. Experience managing TCP/IP LAN. ITIL v3 Foundation is an asset. Desirable skills: Degree in Computer Science or similar Fluent in Spanish and English What can we offer you? Join a young dynamic and growing team. Work in an agile environment Work on a huge, and ever expanding, globally distributed system Be part of a large growing international organization Continuous training and career growth Additional Information APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Functions: Must be physically able to support technical needs in office Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed Job Type: We can offer a full-time or part-time position Benefits for a Full-time position: Health Insurance (100% Premium costs paid by Company) Voluntary Dental insurance Voluntary Life insurance Voluntary Vision Insurance Paid time off Simple IRA Plan (3% Company Match) Schedule: Hybrid position Monday to Friday Occasional Saturday APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applus IDIADA is committed to equality, diversity and inclusion . We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.

Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies. At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us. If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies. Job Description What You'll Do: Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved. Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved. Provide documentation both of progress during issue resolution and of solutions which resolve the issue. Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices) Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit Qualifications What You'll Bring: The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software. Experience within an international corporation is highly valuable, but not mandatory. Vocational training in Computer Engineering. Excellent communication skills. Highly motivated with strong work ethic. Experience using and administrating Windows / Linux environments. Experience managing TCP/IP LAN. ITIL v3 Foundation is an asset. Desirable skills: Degree in Computer Science or similar Fluent in Spanish and English What can we offer you? Join a young dynamic and growing team. Work in an agile environment Work on a huge, and ever expanding, globally distributed system Be part of a large growing international organization Continuous training and career growth Additional Information APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Functions: Must be physically able to support technical needs in office Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed Job Type: We can offer a full-time or part-time position Benefits for a Full-time position: Health Insurance (100% Premium costs paid by Company) Voluntary Dental insurance Voluntary Life insurance Voluntary Vision Insurance Paid time off Simple IRA Plan (3% Company Match) Schedule: Hybrid position Monday to Friday Occasional Saturday APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.

Transcripts/proof of enrollment must be submitted with the employment application. * Payrate pending City Council approval 12/9/2025. Under direct supervision, assists in the installation and maintenance of personal computers, PC software and associated peripheral devices to obtain work experience and training in the area of personal computers. Work schedule will NOT exceed 20 hours per week. Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees. The employee must have the ability to: * Provide routine instruction to users on the correct operation of PC's or peripheral devices. * Provide assistance in troubleshooting personal computer problems including hardware, software, printing and networking issues. * Assist with inventories of PC's, IP addressing, network configurations, installation of virus protection software, and similar projects. * Train and work constructively with staff on software related questions, networking problems, printing problems, server connections, e-mail issues, modems, and other devices. * Be punctual and responsible in the performance of assigned duties; flexibility in respect to hours and working on short notice. * Remain current on knowledge with respect to relevant state-of-the art technology, equipment and/or systems. * Perform data entry. * Demonstrate skill in using personal computers including office software programs. * Communicate clearly and concisely, both orally and in writing. * Perform any other tasks or functions deemed necessary to the daily operations of the employer. THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER. Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff. Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area. Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area. Intern III: must be enrolled in graduate school pursuing a Master's Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions. Preferred Qualifications: * Possession of an Entry-Level IT Certification * Examples include: * CompTIA ITF+ * CompTIA A+ * Google IT Support Certificate * Cisco CCST (Verifiable and objective.) * Experience installing Windows, using imaging tools, or configuring hardware in a school lab, volunteer environment, or work project. * Familiarity With Active Directory or User Account Management * Ability to Read and Follow Written Technical Instructions Accurately * Experience Working in Fast-Paced, Customer-Facing Environments * Basic Networking Knowledge Licenses/Certifications: Possession of a valid CA Class "C" Driver's License. Transcripts/proof of enrollment must be submitted with the employment application.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT ? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let's get building. Job Title: Technical Support Specialist Location: Monrovia, CA, US Workplace Type: Hybrid - On-Site JOB SUMMARY As an NZXT Technical Support Specialist, you'll have the opportunity to make a difference in the lives of our fellow PC gamers and represent NZXT as a brand. Our team is made for those who take pride in helping others. We are looking for a talented Technical Support Specialist who has a passion for computers and technology to join our team. You will provide a great customer experience by using excellent in-depth knowledge of company products as well as by communicating effectively with team members within the Customer Service Department. Here, you'll join us on a mission to deliver the best Customer Experience in the PC industry. The ideal candidate is detail-oriented with strong communication skills, both written and verbal. The candidate should have a passion for both hardware and software, the ability to troubleshoot, and have a strong work ethic. RESPONSIBILITIES Provide expert-level, product-specific troubleshooting for the full range of NZXT consumer products (cases, cooling, software like CAM, etc.) Deliver outstanding service and support to end-users using CRM platform. Diagnose and resolve technical hardware and software issues by evaluating and analyzing the symptoms. Meet the performance goals established for the position in the areas of: efficiency, quality, and customer satisfaction. Be the first to evaluate the latest beta features. QUALIFICATIONS Strong passion for PC gaming and hardware Minimum 1-2 years of proven experience in Customer-Facing Technical Support within the Consumer Electronics, PC Hardware, or PC Gaming Industry Exceptional communication skills, both written and verbal Ability to work under pressure in a fast-paced environment Possess strong problem solving and troubleshooting skills Unwavering patience and empathy for helping solve customer issues Attention to detail and thoroughness Ability to methodically test for usability and performance issues Knowledgeable in computer hardware and software COMPENSATION Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, internal equity and alignment with market data. We offer a wide range of benefits including health/dental/vision, retirement and paid time off. All employees at NZXT receive equity as part of their compensation package. USA Pay Range$19-$21 USD CULTURE & VALUES At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas: GIVE A SHIT - We're obsessed with doing right by our community internally and externally. We care a lot We speak up We do what we say LEARN AND GROW - We see our challenges as opportunities. Progress over perfection. We are curious and aren't afraid to try We take accountability We apply what we learn WIN TOGETHER - We elevate each other with unique perspectives and mutual respect. We are in this together-win or lose We lift each other up We value every voice KEEP IT SIMPLE - We remove complications to focus on what's needed. We make it efficient We reduce friction We keep things user-friendly We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen. NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

Job DescriptionDescription: JOB TITLE: IT Support Technician STATUS: Full-Time TYPE: On Campus REPORTS TO: IT Director PURPOSE: Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users. This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects. Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams. EDUCATION / QUALIFICATIONS / COMPETENCIES: 2+ years of experience in a technical support role Knowledge of the following technology as listed below: Microsoft Office365, Azure Directory, Exchange, etc. Support desk software such as Zendesk Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server). Excellent customer service and communication skills OVERALL RESPONSIBILITIES: This position is onsite. Duties will include at times visiting multiple locations within a localized area. Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite. Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department. Documentation of all support issues/requests, project tasks, and events. Accurate inventory management of all technical and medical equipment. Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department. Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products. Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM). Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors. Become knowledgeable to an advanced extent of all technology and equipment. Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors. Communicate effectively to team members, supervisors, and the Campus Director. Provide timely delivery of projects assigned to this position. Attend all required meetings and school events. For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave. Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects. Will report directly to the IT Director. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand and/or sit for prolonged periods of time Can independently move objects up to 25 lbs. Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others CULTURE OF CARE: Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by: Creating a sense of community in all interactions and communications with students Identifying problem areas and offering assistance Opening up safe conversations for cooperative solutions Holding students to standards and goals that will ultimately make them successful in their careers Requirements:

JOB TITLE: IT Support Technician STATUS: Full-Time TYPE: On Campus REPORTS TO: IT Director PURPOSE: Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users. This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects. Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams. EDUCATION / QUALIFICATIONS / COMPETENCIES: 2+ years of experience in a technical support role Knowledge of the following technology as listed below: Microsoft Office365, Azure Directory, Exchange, etc. Support desk software such as Zendesk Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server). Excellent customer service and communication skills OVERALL RESPONSIBILITIES: This position is onsite. Duties will include at times visiting multiple locations within a localized area. Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite. Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department. Documentation of all support issues/requests, project tasks, and events. Accurate inventory management of all technical and medical equipment. Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department. Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products. Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM). Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors. Become knowledgeable to an advanced extent of all technology and equipment. Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors. Communicate effectively to team members, supervisors, and the Campus Director. Provide timely delivery of projects assigned to this position. Attend all required meetings and school events. For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave. Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects. Will report directly to the IT Director. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand and/or sit for prolonged periods of time Can independently move objects up to 25 lbs. Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others CULTURE OF CARE: Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by: Creating a sense of community in all interactions and communications with students Identifying problem areas and offering assistance Opening up safe conversations for cooperative solutions Holding students to standards and goals that will ultimately make them successful in their careers

User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application & Job Number: 1313010 Posting Date: Dec 3, 2024, 1:16:04 AM Description Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly). Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems. Supports efforts to analyze and prioritize incoming requests and alerts. Follows procedures for incident escalation and notification to leadership. Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor). Resolves non-complex problems and attempts to resolve complex problems. Follows and supports the development of standard operating procedures. Supports tracking and documentation of details of problems, status of service requests, and resolutions. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Supports the documentation of workarounds for problem records and changes to proactive processes. Reviews information (e.g., procedures, installation, configuration) related to new technology. Provides the knowledge repository for routine and moderately complex technical support. Supports the execution of disaster recovery and business continuity processes and events. Qualifications Minimum Qualifications: Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment. Additional Requirements: Primary Location: California-Riverside-Riverside Medical Center/Medical Offices 1 Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:30 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Operations and Support Public Department Name: Parsons West Annex - Proj Mgmt-Service Area Support - 0806 Travel: Yes, 50 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Posting Salary Low : 29.76 Posting Salary High: 38.5 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. We are seeking a dependable and well-rounded IT Support Specialist to support both office and warehouse technology operations. This role is hands-on and requires a strong understanding of end-user support, device management, and day-to-day IT operations across multiple systems. The ideal candidate will have prior experience working in a mixed environment of warehouse and corporate users and be comfortable managing a broad set of tools and platforms. What you'll do: Provide technical support for corporate and warehouse employees across hardware, software, and network-related issues. Support daily use and troubleshooting of Zoom, Slack, Asana, G-Suite (apps & admin), and Microsoft Admin tools. Manage device inventory and lifecycle using Asset Panda, Miradore, Mosyle, and SimpleMDM. Support user access and identity management through Okta. Provide basic support and troubleshooting for physical security systems including Avigilon and Unifi. Maintain accurate documentation of IT assets, configurations, and support procedures. Collaborate with remote teams to ensure timely resolution of issues and support requests. Assist in onboarding and offboarding processes, including device setup and account provisioning. Work closely with the IT team to escalate and resolve complex technical problems. What you'll need: 2-4 years of IT support experience in a mixed warehouse and corporate environment. Strong understanding of G-Suite (including Admin Console), Microsoft admin tools, and Slack/Zoom. Experience with MDM platforms such as Miradore, Mosyle, or SimpleMDM. Familiarity with asset tracking tools (e.g., Asset Panda) and identity management systems (e.g., Okta). Excellent troubleshooting, communication, and organizational skills. Ability to work independently on-site and prioritize support tasks effectively. We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary: 18-20 About Us:Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment. Job Description: We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment. Key Responsibilities: Assist with basic troubleshooting and support for hardware and software issues. Perform routine maintenance and updates on client systems. Help set up and configure new hardware and software for clients. Provide support for network connectivity issues. Document and track support requests and resolutions in our ticketing system. Assist with inventory management and tracking of IT assets. Collaborate with team members to ensure timely and effective resolution of client issues. Participate in training sessions and workshops to enhance technical skills. Qualifications: Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, software, and networking concepts. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Eagerness to learn and adapt to new technologies and processes. What We Offer: Hands-on experience in a professional IT environment. Mentorship and guidance from experienced IT professionals. Opportunity to develop technical skills and gain industry knowledge. Flexible working hours to accommodate academic commitments. Professional growth opportunities and certifications. Competitive salary based on experience Cell Phone reimbursement Health, dental, and vision insurance Paid time off and holidays Collaborative work environment

Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements. Roles & Responsibilities Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. Physically fit to walk through large areas Ability to work after hours and weekends if necessary or required by the customer. Knowledge of using ServiceNow as the ticketing tool. Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries. Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. Troubleshoot Operating System issue. Connection issues with LAN/WAN. Update tickets with accurate and timely records of work performed, and resolution details Maintain and contribute to a knowledge base. Coordinate hardware warranty repair. Perform inventory management activities as required in coordination with asset management and other corporate groups. Escalate to 3rd party vendors when necessary Responsible for raising and coordinating problem management issues Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. Receives instructions from certified technicians and project managers to troubleshoot advanced issues. Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. Primary responsibility to manage End User related incidents and requests. Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $63,400 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Job Details Mira Loma Headquarters - Mira Loma, CA Full Time 2 Year Degree $25.00 - $32.00 Hourly Information TechnologyDescription IT/Help Desk Support Title: IT Support Admin Job Type: Hourly Non Exempt Department: Information Technology Location: Mira Loma, CA Supervisor: IT Manager SUMMARY As the IT/Help Desk Support Admin associate you will be responsible for providing support and guidance to users experiencing technical issues related to computer hardware, software and peripherals. Responsibilities: The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion. Monitor and respond to incoming requests related to IT issues in a timely manner Maintain computer systems and act as support if any system goes down including trouble shooting, diagnosing and resolving the issue Responsible for maintaining PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc) in good working condition Maintain user PCs, including upgrades and configuration as needed Assist with onboarding of new users by setting up workstations and configuring equipment based on internal customer needs Keep inventory of all equipment, software, and license users Install, configure, and upgrade PC software as needed Provide reporting of information as requested within the organization Qualifications Education/Additional Requirements: The ideal candidate will have a demonstrated passion for customer service, strong organizational skills and a desire for continued growth within the role. Must be dependable and reliable in addition to: 2+ years of experience in a support role for IT or an Associates degree required; Bachelor's degree in Computer Science, Business Administration, or related field preferred Proficiency with Microsoft Office 365 and Microsoft SharePoint Networking - working knowledge of WAN and LAN to address network connectivity issues Windows Server knowledge Active Directory knowledge Vonage Phone System (preferred) Cybersecurity best practice Demonstrated ability to multi task and prioritize effectively Strong analytical skills, attention to detail and ability to problem solve Strong organizational skills and the ability to be resourceful Excellent communication skills (written and oral) with the ability to explain technical information in understandable language to nontechnical staff members Ability to work in a fast paced environment Excellent customer service skills We value our Associates and offer competitive wages with great benefits such as: Medical, dental and vision insurance Short and long term disability coverage (employer sponsored) Basic Life insurance (employer sponsored) Voluntary Life insurance Flexible spending accounts 401k with a company match of 50% of your contribution (up to 6% of your current salary) Career development opportunities And much, much more! Wage range DOE: $25 to $32

Work with us as we enable organizations to make meaningful decisions by leveraging location intelligence. The people you will support work across many industries, including governments (state, regional, and local communities), NGO groups, private consultancies, environmental engineering, utilities, commercial, and others. Your work will empower people to make meaningful decision by leveraging location intelligence as it relates to environmental management, natural resources, land-use planning, and geo-design. The team you will work with is collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts. Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. Responsibilities Help clients translate real-world needs into practical, state-of-the-art solutions Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management Establish, develop, and expand relationships with customers, partners, and distributors Work with our marketing and sales teams to develop business into new markets Requirements 5+ years of experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform) Ability to clearly communicate technical ideas to technical peers, project managers, and customers Demonstrated ability to translate a customer's business goals, objectives, and strategies into technical solutions Professional experience winning new work in collaboration with sales and business development teams including proposal management experience preparing executive summaries, solution definition, scope of work, staffing, and pricing Experience leveraging Esri's software capabilities including, mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs Entrepreneurial attitude and willingness to learn You thrive in a dynamic, cross-functional team environment Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US. Bachelor's in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field Recommended Qualifications Experience with current technology implementation patterns including service-oriented and cloud computing architecture Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, IT system architecture concepts Master's in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field #LI-SS2 #LI-Hybrid

Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: Rev up your career as an IT Security Analyst II at Monster Energy, where you'll be on the frontlines of cyber defense! Your mission? Identify, track, and analyze cyber threats with the precision of a racing champion. Harness your technical and analytical skills to decode threat tactics, techniques, and procedures (TTPs), assessing impacts like a pro and effectively communicating your findings to management and stakeholders. Master the MITRE ATT&CK framework and stay ahead of the curve, adapting to the ever-evolving cyber landscape. Keep a keen eye on security tools like MS Defender, Red Canary, and BlueVoyant, tackling tickets, and neutralizing any threats that dare to challenge MEC. Get ready to protect and serve with Monster Energy's unstoppable spirit! The impact you'll make: Threat Identification and Tracking potential threats such as malware or hacking attempts Vulnerability Response Management using ServiceNow, MS Defender, Tenable.io Participate in MDR/EDR actionable events and fine tuning alerts from 3rd party monitoring such as Red Canary and Blue Voyant Work with the team and with 3rd parties to update and maintain rules associated with securing endpoints and identities Ensure up-to-date documentation surrounding cyber security awareness, training, security events, incidents and all reported issues Who you are: Key Competencies: Oral and written communication skills Learning skills Customer service orientated Problem analysis Problem-solving Adaptability Planning and organizing Attention to detail Ability to multi-task and work in a fast paced environment Preferred Requirements: Bachelor's Degree in IT Cyber Security or related field Experience with MS Windows 11, MS Office suite to include Word, Excel, and Powerpoint Minimum 1 year of experience in MS Office Suite Between 3-5 years of experience in Industry standards such as NIST Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $78,750 - $105,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.

This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class. SUMMARY DESCRIPTION Performs a variety of advanced technical support duties in the operation, management, and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s). distinguishing characteristics The Technology Support Specialist II classification is distinguished from the Technology Support Specialist I classification in that this classification provides advanced end user support and assists in network and telecommunications systems administration and software in coordination with the Senior Technology Support Specialist classification. SUPERVISION RECEIVED AND EXERCISED Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers. REPRESENTATIVE DUTIES The following duties are typical for this classification. * Installs, configures, troubleshoots, and maintains software, hardware, network systems, computer labs, and data lines; troubleshoots, repairs, and maintains LAN systems, including computers, servers, routers, switches, and other peripherals and their related software and accessories. * Installs, manages, and maintains network servers and server software on multiple platforms; updates and configures switches. * Works with vendors on projects and issues related to telecommunications and computer systems. * Documents networks, equipment inventories, software inventories, and repairs. * Maintains and manages data and record storage on servers; assists in controlling access to data by designing and enforcing data security measures. * Installs, administers, and troubleshoots telecommunications networks, equipment and IP telephones; such as maintaining call tree schedules and telecommunication user accounts; may install wire/cabling in ceilings and walls. * Consults with faculty and staff to develop solutions for office and lab technology; consults with vendors, District, and college personnel to develop and implement security standards. * Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory. * Provides training to end users on the proper use of technology equipment and information security. * Performs software updates and upgrades. * May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software. * Assists administrators and staff with a variety of technical issues. * Collaborates with District and college personnel in the design and development of system configurations and software. * Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software. * Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists Senior Technology Support Specialists to complete projects and tasks. * May provide guidance, training, and instruction to lower-level technology staff. * Stays current on relevant technology changes. * Performs other duties related to the primary duties. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. CORE COMPETENCIES: Mathematical Facility * Performs operations involving counting, adding, subtracting, multiplication and division * Follow multi-step computational procedures and apply formulas * Apply basic algebraic or geometric reasoning and problem solving * Recognize approaches and algorithms for finding real world computational solutions * Computes and interprets descriptive statistics Critical Thinking * Analytically and logically evaluates information to resolve problems * Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it * May detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail * Focusing on the details of work content * Shows care and thoroughness in adhering to process and procedures that assure quality * Applies knowledge and skill in recognizing and evaluating details of work * Applies skilled final touches on products Analyzing and Interpreting Data * Apply sorting, coding and categorizing rules * Analyze data * Read reports * Draw meaning and conclusions from quantitative and/or qualitative data Professional Integrity and Ethics * Follows a clear-cut set of rules * Understands practical necessity of rules and ethical guidelines * Shows consistency in behavior and judgement over a long term and varied situations Legal and Regulatory Navigation * Understanding, interpreting, and ensuring compliance with laws and regulations * Locates, understands, or provides factual regulator information * Works within the bounds and limits of what is permissible Using Technology * Working with electronic hardware and software applications * Using basic features and functions of software and hardware * Experiments and finds novel uses for standard features and functions * Adds, improves, modifies, or develops features and functionality Adaptability * Responding positively to change and modifying behavior as the situation requires * Accept and adjust to changes and the unfamiliar Innovation * Imagining and devising new and better ways of doing things * Fix what is broken; find solutions and fixes with resources at hand * Finds new approaches to performing familiar tasks * Create and invent new ideas; envision the unexpected, unexplored, untried Listening * Comprehend and verbal instructions and orally presented information * Recalls or retrieves key points in a conversation * Listen actively by rephrasing others' input cogently and accurately Professional and Technical Expertise * Applying technical subject matter to the job * Knows the rudimentary concepts of performing the essential technical operations * Possess recognized expertise outside of the organization Self-Management * Follows through on instructions and assignments * Self-directed and self- monitored in commitments and accomplishments * Redefines or reprioritizes activities within scope of responsibility Valuing Diversity * Shows acceptance of individual differences * Welcomes input and inclusion of others who may be different from oneself * Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Lead, Advanced or Senior Level PositionsEducation/Training: An Associate's degree with major course work in computer science or a related field. Experience: Three (3) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training. Equivalency Provision: In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and five (5) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. The person selected for hire will be required to complete the following pre-employment requirements: * Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate. * Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) * Tuberculosis (TB) risk assessment * Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.

WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing & vetting high level career seeking candidates in the industry and match them with our partners current open roles. Our objective is to help our general contractor partners build out project teams for high level infrastructure projects across the US. We aspire to partner with candidates who are eager to learn, grow, and progress in their career path while deepening their knowledge in their given field. We deeply value our partnerships and place great emphasis on maintaining strong relationships and long term hires.This is reflective in our competitive offerings to our hires including: Ongoing HR support Competitive benefits packages including- Health, Dental, Vision & Life insurance Our very own JLM Rewards incentive program THE IDEAL CANDIDATE The ideal candidate has a proven track record of managing IT projects as well as improving processes and network systems. They thrive in a fast paced and a team oriented environment. They get excited about construction projects as well as completing assignments on time. An individual who will do well in this position is self oriented, organized, a great communicator, and approachable. KEY RESPONSIBILITIES/SKILLS Supports end users by providing hands-on technical assistance to resolve hardware and software incidents. Ensure, install and configure, operate and maintain network devices such as router, switches and wireless access points as needed per need. Ensuring the configuration of selected network assets are backed up regular bases. Analyze, investigate, isolate and resolve assigned help desk remedy tickets, document problems, outages and resolutions stems for all IT hardware, software and applications. Responsible for development of projected cost estimates, financial planning associated with procurement of equipment, computers, etc. Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. Provide system administration, verify Defense Joint Military Pay Systems (DJMS) transactions; validate system related problems and provide appropriate documentation to Service Desk. Maintain required documents for users and complete monthly access verification. Perform in the role of Base Administrator for the Personnel Records Display Application (PRDA) in the ARMS. Provide information and informal computer-related training for users. (Approximately 20-30 users trained per year per location). Other duties as assigned. Requirements: Ability to pass and obtain security clearance. Strong, flexible communications skills utilizing different mediums. Experience with Microsoft Access and SQL. Scrum & agile experience preferred. Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry. PERKS OF JOINING JLMWe offer a competitive compensation package as well as benefits including Health Insurance, Vision, Dental, Life, and Paid Time Off! Compensation: $30.00 - $35.00 per hour JLM is a DBE-accredited agency specializing in finding world-class talent and managing infrastructure project staffing needs. As the industry leader in staffing for architecture, engineering, and construction projects, JLM has 18,500+ pre-vetted, highly-skilled, and available people ready to power your project within 7 days.

This is a continuous recruitment for an applicant pool to fill part-time, substitute, temporary, or hourly assignments on an as needed basis. Substitute compensation will be calculated using step 1 of the level the classification is placed on the Classified Salary Schedule. SUMMARY Under the direction of an assigned supervisor, the Information Technology (IT) Specialist provides technical support to employees and students by diagnosing, troubleshooting, repairing, installing, and maintaining computers and related hardware, software, mobile devices, and peripherals in physical and virtual environments, including computer labs and Hy Flex environments. Assists with hardware and software procurement, licensing compliance, and asset management. Performs network and operating systems maintenance functions following established procedures. Performs IT asset management. ESSENTIAL DUTIES AND RESPONSIBILITIES * Responds to help desk tickets, incoming calls, walk-ins, and emails regarding computer related hardware and software problems and provides follow-up support. Assists end-users with access difficulties, operating system and software malfunctions, and hardware repairs on laptops, PCs, virtual machines, mobile devices, and peripheral equipment. * Provide assistance to employees and students on using computer and software programs including remote access, and use of peripheral equipment. * Troubleshoots and performs various technical computer and peripheral repair duties that include diagnosing system failures, repairing or replacing parts, and testing. * Creates and deploys images; develops scripts to automate processes; plans, schedules, and completes computer refresh projects. Tests and configures applications and new software functionalities to applicable servers and platforms. * Provides technical support for computer labs on campus and off campus sites. Installs and maintains computers, peripherals, and software applications, including specialized systems to meet the Americans with Disabilities Act (ADA) requirements. * Provides technical support to desktop, remote, and network connectivity issues. Performs hardware and software tests using diagnostic and testing equipment. * Communicates with vendors as needed to resolve technical issues. * Provides print server maintenance and troubleshooting by creating printer queues, uploading printer drivers, and assigning users to printers. * Assists in troubleshooting to resolve network hardware and operations problems, including connectivity, internet access, electronic mail, and file servers. * Delivers, installs, and configures computers, VoIP devices, software applications, docking stations, printers, scanners, and other peripheral equipment. Sets up video conferencing equipment and administers conferencing software. Installs cables, IP cameras, wireless access points, Wi-Fi, network cards, and other networking components. * Coordinates, installs, and configures network components including computers, printers, cabling, phones, servers, and user accounts. * Provides guidance regarding instructional strategies for integration of technology in instruction. Provides technical support to students. * Develops and maintains internal media servers for campus-wide informational monitors. Coordinates IT support for events/productions with the event Manager. * Monitors security tools to reduce the risk of a security breach and improve efficiency of the network security infrastructure. Troubleshoots malware, ransomware, phishing, and other viruses. Conducts IT security training to employees and students. • Installs, configures, patches, upgrades, and maintains computer operating systems and software while ensuring compliance and compatibility with the network. Modifies software and analyzes software needs for modernizing processes and expansions. * Provides Hy-Flex support for classrooms, and audio-visual support for conference rooms and events. Installs, configures, and maintains portable units. Sets up and tests audio, visual, and associated equipment for campus events. * Keeps and maintains records of average response time, mean time to repair, end-user satisfaction, and the number of problems resolved within a given period. * Maintains Cisco Call Manager databases including Unity and Call Center. * Installs mounts, speakers, microphones, computer equipment, and other related technology in support of classrooms and Hy-Flex instruction. * Maintain an accurate inventory of all IT assets, including hardware and software. Track the lifecycle of IT assets from acquisition through disposal, ensuring proper documentation and reporting. * Performs other job-related duties as assigned. KNOWLEDGE AND SKILLS * Computer and mobile device operating systems. * Operating system and software patch management, group policies and profile support. * System and network troubleshooting and diagnostic techniques. * Enterprise desktop systems and related equipment. * Enterprise PC imaging and management tools and software deployment technologies. * Project management, asset management, and change control processes. * Principles of directory account management for computer environments. * Network and Wi-Fi technologies. * Hy-Flex and smart classroom control system configuration software and components. * Audio and Video production. * Research techniques to solve technical problems. * Network and phone technologies and systems protocols. • Interpersonal skills using tact, patience, and courtesy. * District organization, operations, policies and objectives. • English usage, grammar, spelling, punctuation, and vocabulary ABILITIES * Install, test, troubleshoot, maintain, repair and upgrade computer, network, phone, printing and audio-visual equipment and software. * Operate and test computer hardware, peripheral equipment, and applications software. * Troubleshoot and diagnose IT systems and peripheral equipment failures. * Install wiring and cabling for voice, video, and data. * Prepare and maintain maintenance and repair records, and reports. * Establish and maintain cooperative and effective working relationships with others. * Work independently with little direction. * Communicate effectively both orally and in writing. * Use customer service and telephone skills. * Meet deadlines and work under pressure. * Establish and maintain cooperative and effective working relationships with others. * Read, interpret and apply technical information, blueprints, and schematics. * Give one-on-one and small group presentations PHYSICAL ABILITIES Requires ambulatory ability to move to various office and classroom-type locations and to bend, stoop, crawl and reach to install cables and equipment. Requires sufficient hand eye coordination and dexterity to make small component connections. Requires sufficient visual acuity to read technical documents and instructions and align small components. Requires sufficient auditory ability to carry on routine conversations. Requires the ability to lift, push, and pull objects of medium weight (less than 75 lbs.) on an occasional basis. Requires the ability to work in confined areas with noise variations, dust, and limited ventilation. Must be able to complete District-sponsored training in occupational safety and health and hazardous materials awareness within a reasonable amount of time. PHYSICAL DEMANDS AND WORKING CONDITIONS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing a computer monitor. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. EDUCATION AND EXPERIENCE Any combination equivalent to: An associate degree in computer science or a related field plus two (2) years of related experience or equivalent combination of education and experience. IT certifications may substitute for education or experience. LICENSES AND CERTIFICATES May require a valid driver's license.