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Technical Support Specialist, Water Meters
Pace Supply 4.4
Information technology internship job in Sacramento, CA
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
$42k-76k yearly est. Auto-Apply 55d ago
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IT Help Desk Support
Us Tech Solutions 4.4
Information technology internship job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-71k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology internship job in Vacaville, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$49k-73k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology internship job in Sacramento, CA
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in InformationTechnology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in informationtechnology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 54d ago
Refining Chemical Engineering Intern/Co-op Summer 2026
Marathon Petroleum Corporation 4.1
Information technology internship job in Martinez, CA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As a Chemical Engineer at a Marathon refinery, you can expect to become familiar with process equipment fundamentals and best practices, build critical thinking skills, and gain an understanding of how all engineering disciplines work together as a cohesive team. You will also gain knowledge of various aspects of a refinery by working with a team of professionals who run a specific portion of the refining process. Most often, Chemical Engineers will have an opportunity to work on more than one area of the refinery, leading to a broad understanding of how the plant operates. Finally, you will have the opportunity to expand your written and verbal presentation skills in a professional work environment.
Most Chemical Engineering co-ops and interns enter into the following positions:
Process / Technical Service Engineers may work on a variety of projects in the Technical Services Department together with your mentor that put your classroom experience as a Chemical Engineer into practice. The vast majority of our Chemical Engineering interns/co-ops work in this area. The experience will expand your understanding of the refining environment and technical aspects of the refinery. Past projects/duties include: develop and lead test runs to optimize refinery operations; perform process engineering calculations concerning the various process technology (or equipment) in the refinery; monitor and make recommendations in regards to catalyst and adsorbents; complete projects and provide recommendations for improvements to the refinery process and equipment.
Operations Research Engineers may help develop planning, blending, scheduling, and process models for refinery engineers. The models are used to optimize crude oil purchasing, refinery production, blending and finished product scheduling, and optimization of refinery production. Typical college co-op assignments include: validation of production data and mass balancing, process modeling, and development of graphical interfaces of refinery process units.
Environmental Engineers work on projects that involve the compliance of the entire refinery, and you will be exposed to the majority of process units in the refinery. You will be applying the engineering principles and calculations to various environmental projects and will also give you a broad knowledge of the various environmental laws that are applicable to refineries and what it takes to maintain compliance with those laws. Past projects/duties include: perform process calculations for the Risk Management Plan, including taking physical surveys of refinery process units; work on various process engineering projects within a Wastewater Treatment Plant; participate in inspections and/or testing that is conducted by federal, state, or local officials.
Products Control / Economics Engineers may work on a wide array of projects including operations, blending, and refinery economics. You will gain an understanding of how a tank farm is operated and how gasoline and other products are prepared and shipped to customers. In addition, you will gain some exposure to the overall economics of the refinery and how operating decisions are made based upon these economics. Past projects/duties include: analyze refinery process flow data and compare to recommended optimum levels, this will help in identifying equipment failures which cause variances in capacity from the optimum levels; update information on gasoline blends and tank samples in preparation for an annual blender waiver audit; develop applications to better present process data for refinery operating decisions.
Qualifications:
+ Candidates must be majoring in Chemical Engineering
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Positions are available spring, summer, and fall semesters
+ Availability for multiple work terms is preferred
+ A valid driver's license is required
+ Concurrent enrollment in a degree seeking program
+ Military experience a plus
+ MIN - $32.92 - 41.67 MAX
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Job Requisition ID:
00017998
Pay Min/Max:
$0.00 - $999.99 Hourly
Grade:
HRLY1
Location Address:
539 S Main St
Additional locations:
Anacortes, Washington, Canonsburg, Pennsylvania, Canton, Ohio, Catlettsburg, Kentucky, Detroit, Michigan, El Paso, Texas, Garyville, Louisiana, Kenai, Alaska, Mandan, North Dakota, Martinez, California, Robinson, Illinois, Salt Lake City, Utah, San Antonio, Texas, St Paul Park, Minnesota, Texas City, Texas, Wilmington, California
Education:
Employee Group:
Part time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
$52k-68k yearly est. 60d+ ago
IT Logistics Coordinator
Insight Global
Information technology internship job in Roseville, CA
One of our top fintech companies is looking to hire an IT Logistics Coordinator for their Roseville location. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Low Tech Requirements
- 1-2 years of logistics/warehouse experience
- Experience with IT equipment (laptops, desktops, shipping out parts/products, etc.)
- Understands deadlines
- Can't be afraid of technology (will be back up resource if computer needs support)
$44k-79k yearly est. 6d ago
Tier 1 Network Monitor/Help Desk Support
GD Information Technology
Information technology internship job in Beale Air Force Base, CA
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Public Trust/Other Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Network Engineer Associate
Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA.
The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.
Task: Network Monitoring/Help Desk Support Subtasks
The contractor shall:
Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies
Monitor all nodes for operational integrity
Respond to trouble calls
Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
Populate and examine trouble and error logs for troubleshooting and capturing metrics
Provide technical support to resolve the problem or escalate to the appropriate level
Monitor and administer network tools for troubleshooting and metrics for trends analysis
Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
Provide technical support in data network planning, engineering, and design
Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation
Knowledge, Skills and Abilities (KSAs):
TS/SCI Clearance
Shift work: 4 days on/3 days off (10 hr days)
Minimum of three (3) years' of network operations experience
Possess IAT Level II - Security Plus Certification
Demonstrated knowledge of network monitoring tools
US Citizenship Required
Location: On Customer Site
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
#GDITPriority
The likely salary range for this position is $61,402 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA CA Beale AFB
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$61.4k-74.8k yearly Auto-Apply 38d ago
Help Desk Support
Mindlance 4.6
Information technology internship job in Rocklin, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Provide first level support for all end-users.
Troubleshoot and resolve hardware, software and voice/data communication systems issues.
Escalate calls when appropriate.
Write concise, informative tickets.
Follow up on all tickets in a timely manner and follow through to resolution.
Qualifications
SKILL SET
Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required.
Excellent customer service, verbal and written communication skills are a must.
The ability to multi-task, prioritize and work under pressure are required.
Must be willing to work flexible hours when appropriate.
Prior customer service, call center or help desk experience is required.
Additional Information
Thanks & Regards
Praveen K. Paila
************
$40k-64k yearly est. 60d+ ago
IT User Support Specialist I
Contra Costa Electric 4.2
Information technology internship job in Martinez, CA
About Us
We are an electrical construction firm offering total electrical construction, engineering, facilities maintenance, utility, sound and communications, and renewable energy services. We combine broad electrical and energy systems expertise with a strong commitment to quality service and total customer satisfaction.
Job Summary
Contra Costa Electric is hiring for an IT User Support Specialist I. The IT User Support Specialist I provides first-line technical assistance to end-users both on-site and remotely. This role ensures smooth operation of hardware, software, network systems, and company mobile devices (cell phones, tablets, etc…) by diagnosing and resolving basic IT issues, delivering exceptional customer service, and supporting a flexible work environment, and in some urgent or emergency situations may be required to work overtime.
Essential Duties & Responsibilities
Serve as the first point of contact for IT support requests via phone, email, chat, or ticketing system.
Troubleshoot and resolve common hardware, software, and connectivity issues for on-site and remote users.
Assist with password resets, account creation, and access permissions using both in-person and remote tools.
Guide users through step-by-step solutions via screen-sharing, clear written instructions, or in-person support.
Document all support interactions and resolutions.
Escalate complex or unresolved issues to Level 2 support or specialized teams.
Perform routine maintenance tasks such as software updates, system checks, and peripheral setup.
Support video conferencing and collaboration tools for hybrid meetings (e.g., Microsoft Teams).
Maintain knowledge of standard IT tools, remote support platforms, and security best practices.
Qualifications
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PREFERRED EDUCATION AND EXPERIENCE
CompTIA A+ or equivalent certification.
Experience with IT ticketing systems ServiceNow
Understanding of basic networking concepts (IP, DNS, VPN, Wi-Fi troubleshooting).
COMPUTER SKILLS
Basic knowledge of operating systems (Windows, mac OS) and common office applications.
Proficiency in Microsoft Office 365 Enterprise, including Microsoft Outlook, Office Suite, and Teams.
Familiarity with remote troubleshooting tools (e.g., GoTo Resolve)
REQUIRED COMPETENCIES
The requirements listed below are representative of characteristics and demonstrated capabilities sought to perform this job successfully.
Ability to follow established troubleshooting procedures and prioritize tasks effectively.
High attention to detail and documentation accuracy.
Strong communication and customer service skills in both in-person and virtual environments.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands of this position are those associated with working in a typical office environment.
While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. This role requires communicating verbally and in writing one on one, in small groups, as well as presenting to larger groups of employees. This role requires the ability to work at a computer (reading and keying) for extended periods of time. The employee must move within the office to retrieve files and meet with employees in their offices or conference room. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Geographic Disclosure
CONTRA COSTA ELECTRIC, INC. is and EMCOR company and offers a full benefit package including:
Medical, dental, vision, and prescription
401k with company match
Paid vacation, holiday, and sick time.
Educational assistance
Salary based on experience and qualifications.
Hourly Range from $25.00 to $37.00
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
#LI-KJ1 #ccelec
$25-37 hourly Auto-Apply 29d ago
Technology - Help Desk
Talented School District #13
Information technology internship job in Folsom, CA
Description
Help Desk Support Technician
FLSA Non-Exempt
QUALIFICATIONS:
A+ Certification or equivalent experience
Good oral and written communication skills
Customer service experience (call center experience preferred)
Hardware troubleshooting skills
Excellent software skills
Operating System experience (Windows 7)
Excellent knowledge of desktops, laptops, and other common peripheral devices
Experience creating and deploying disk images
Knowledge and experience with hardware warranty procedures
Ability to monitor computer technology service and repair
Self-motivated
Ability to lift up to 40 lbs up to a height of 4 feet occasionally
REPORTS TO: Technology Support Manager
TERMS OF
EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement.
ESSENTIAL JOB FUNCTIONS:
Provide technical support for computer users via phone.
Maintain/update work order system and communicate work order priority and status to end users.
Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues.
Communicate effectively with staff and students regarding maintenance of technology.
Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc.
Disaggregate service-related data to discover trends and recommend process modifications for technology service.
Actively monitor and report compliance with the district's technology service level agreement.
OTHER JOB FUNCTIONS:
Lead special technology projects as required.
Attend meetings and trainings as scheduled.
Other duties as assigned.
$48k-87k yearly est. 60d+ ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology internship job in Fairfield, CA
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 34d ago
IT Help Desk Specialist
Revel Staffing
Information technology internship job in Folsom, CA
A growing healthcare organization is seeking a Healthcare IT Help Desk Specialist to support clinical and administrative staff with day -to -day technology needs. This role focuses on providing high -quality technical support for electronic medical systems, user accounts, and core applications in a HIPAA -regulated environment.
Key Responsibilities
Answer inbound help desk calls, tickets, and emails from internal users (clinical and non -clinical).
Provide first -level support for common issues including:
Password resets and account lockouts
EMR/EHR and healthcare application access issues
VPN, email, and basic connectivity problems
Troubleshoot software and basic hardware issues following documented procedures and knowledge base articles.
Properly document all incidents, actions taken, and resolutions in the ticketing system.
Escalate complex issues to higher -level support or application teams as needed.
Deliver outstanding customer service to users of all technical skill levels and backgrounds.
Maintain strict confidentiality and protect sensitive patient and organizational data in accordance with HIPAA and security policies.
Support increased call volumes during peak periods and special projects.
Qualifications
High school diploma or GED required; associate degree in IT or related field preferred.
MediClear Certification (or equivalent HIPAA certificate) required.
1+ year of IT help desk, service desk, or technical support experience preferred.
Experience supporting users in a healthcare or clinical environment strongly preferred (EMR/EHR, clinical apps, etc.).
Strong verbal and written communication skills with a clear, customer -first mindset.
Ability to work from scripts, knowledge base articles, and standard operating procedures.
Comfortable handling high call volumes and managing multiple tickets at once.
Strong problem -solving skills and the ability to remain calm and professional under pressure.
$51k-80k yearly est. 19d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Sacramento, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$36k-52k yearly est. 38d ago
Computer/Network Technician
Computereze Computer & Network
Information technology internship job in Auburn, CA
ComputerEze Network Specialists in Auburn, CA is looking for experienced help desk techs to join our team.
We are looking for an experienced Help Desk Technician that shares our passion for client service. We ask that you have experience working in a help desk support role. In addition to having a solid technical foundation, a sense of humor combined with a positive attitude and a desire to provide excellent customer service.
You may perform the following tasks:
· Provide technical support to business customers/clients
· Maintain history and status of issues in online help desk ticketing system
· Setting up and configuring individual network users
· Perform routine network maintenance and status checks
· Travel onsite to resolve desktop and server support needs
· Create and service online listings of products for sale
· Organize bench, shop and office space
Please have demonstrable experience with these technical applications:
· Windows 7 (and up) - install, configure and maintain
· Microsoft Server OS - all versions
· Office 365 - multiple applications
Please have demonstrable familiarity with these networking concepts:
· Routers/firewalls (Synology/Mikrotik/Edgerouter a plus)
· IP addressing and subnet masks
· DHCP, DNS, NAT
· Hyper-V / VMware
· Backup administration (Altaro a plus)
· Site-to-site/client-to-site VPNs
· VoIP Phone Systems and Equipment
We are looking forward to hearing from you.
$51k-80k yearly est. 60d+ ago
Apple IT Specialist
Coresolutions
Information technology internship job in Sacramento, CA
At CoreSolutions, we are certified with Apple to support small to medium-sized businesses.
Apple Consultants are specially trained to help small and medium businesses identify, deploy, and leverage new technology on the Apple ecosystem.
The Apple Consultants Network is made up of independent local companies offering IT services and solutions based on Apple products. They're here to ensure your IT solutions are set up configured and supported correctly.
Many Apple Consultants have advanced in training, in deploying and managing mac OS, iOS, and Apple tv OS with Apple Business Manager and powerful mobile device management tools.
Key qualifications
Knowledge of small to medium business use technology and what Apple solutions can offer them
Comfort using phone and screen sharing to interact with business and to position business solutions
Ability to facilitate business experience through an onsite meeting or virtual meeting
Understand the hardware and software of each business utilizing their tools to put Apple solutions to work in their business.
Ability to think out of the scope with third-party software such as Google and Microsoft
Ability to thrive on change as products updates and evolve
*Must have an understanding of basic network with the business internet service provider
*Understanding cloud solutions and troubleshooting
Bonus if you have the skills to integrate cloud web-app software by using API keys
Job requirement
Must have business knowledge of Apple, Google, and Microsoft experience.
Minimum of 2-3 years of experience with technical support and network. Recommended to have CompTIA Network+
Additional Requirement
Excellent time management skills and can make a decision quickly
Maintain the customer experience and focus while troubleshooting and solving issues
Reassure customer when delivering product diagnosis and potential solutions
$83k-122k yearly est. 60d+ ago
Information Technology Technician II - Help Desk
Los Rios Community College District 3.9
Information technology internship job in Sacramento, CA
This is an experienced InformationTechnology Technician I, or equivalent, who is proficient in executing assigned duties. Under minimal supervision, incumbents perform a wide variety of Help Desk duties. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.
Typical Duties
Processes work requests from campuses and/or District Office; clarifies requests if needed and assigns Information Services Work Requests to appropriate person. Creates and distributes reports related to work requests and technicians' schedules. Issues routine recurring work orders and special work orders as needed. Follows up with customers, answers questions, provides status updates, and makes referrals to assigned IT personnel for answers to technical questions. Monitors work in progress and records or inputs work resolution by outside vendors and non-Los Rios technicians. Assists technicians by providing information, clarification, or referrals as needed. Assigns phone numbers District-wide and maintains the database for Los Rios phone numbers and produces reports from this database. Maintains ERM (enterprise resource management system - PeopleSoft) operations documentation on-line for District-wide access. Maintains and issues telecom equipment; issues phones from inventory to technicians; and tracks and maintains phone inventory. Performs related duties as required.
Minimum Qualifications
EXPERIENCE/EDUCATION: An Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) AND two years in class of InformationTechnology Technician I; OR, an Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) and three years of experience directly related to job duties; OR, a combination of training and/or experience totaling five years that is likely to have provided the required level of knowledge and abilities.
Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)
Education must be from an accredited institution.
Application Instructions
Applicants applying to this position are REQUIRED to complete and submit:
* A Los Rios Community College District Application
* Resume or Curriculum Vitae
* Letter of Interest
ADDITIONAL INSTRUCTIONS:
* Applications submitted without all required documents listed above will be disqualified.
* Applications submitted with additional materials NOT requested will be disqualified.
* Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
* Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
* Individuals who have completed college/university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents, even if the foreign document has been accepted by another college/university in the United States.
* Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.
* ONLY copies of transcripts from a US College/University or Foreign Transcript Evaluation will be accepted. DO NOT include any foreign transcripts.
* Graduate advising documents, certificate of degrees, diplomas, and grade reports will not be accepted as transcripts.
Do not submit additional materials that are not requested.
$42k-74k yearly est. 11d ago
Nursing Instructional Support Technician, Instructional Support Technician II, Temporary
California State University System 4.2
Information technology internship job in Sonoma, CA
Application Process This position is open until filled. For full consideration, please submit an application, along with a cover letter and resume. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education.
Please review the position description listed above for full scope of responsibilities and qualifications.
Job Summary
Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment.
Key Qualifications
This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam.
Salary and Benefits
This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.
A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.
For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process.
Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************.
Advertised: Nov 07 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 40d ago
Help Desk Specialist (Systems Customer Suppor
Business Enabled Acquisitionandtechnology Inc.
Information technology internship job in Fairfield, CA
Job Title: Help Desk Specialist (Systems Customer Support)
Clearance: Secret (we are willing to sponsor for the secret clearance, therefore, must be a US Citizen able to obtain a US Government clearance with the Department of Defense)
Certifications: CompTIA Security+
Roles and Responsibilities:
Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
Monitor backups and maintenance logs.
Answer calls or tickets to support end users with applications, hardware, software, and networking.
Create end user documentation and knowledge base articles.
Support server, common user applications, desktop services, and network connectivity and associated hardware.
BEAT LLC Provides an Extensive Benefits Package Including:
Matching 401(k)
Medical, Dental, Vision, and Life Insurance
Health Savings Account (HSA)
Short-Term and Long-Term Disability
Education Assistance
Paid Holidays, Paid Time Off, and Sick Time Off
$52k-81k yearly est. Auto-Apply 60d+ ago
INFORMATION TECHNOLOGY SPECIALIST II
State of California 4.5
Information technology internship job in Sacramento, CA
Come join our team of extremely talented, good-hearted, and fun spirited professionals. Whoever said changing the world was easy? It's not. If you are up for the opportunity, you need to apply for this position. At DTSC, it is our mission to improve our California by protecting our environment from toxic and hazardous waste. We serve because we care!
As an InformationTechnology Specialist II you will have the opportunity to:
* Lead and provide technical expertise in the development and maintenance of the ServiceNow platform and several modules
* Leverage IT Service Management best practices and operate the ServiceNow platform as a shared service on behalf of varied organizations across the entire organization
* Collaborate with the agency and participate in regular Stakeholder meetings to discuss upcoming changes and issues to ServiceNow to ensure adherence to DTSC governance standards
* Provide expertise on all technical questions related to the development of ServiceNow
* Lead and support the Cloud Application Development Services Unit with researching, implementing, and developing a wide range of applications/modules within the ServiceNow platform as well as configuring custom integrations with other IT application services within the organization using RESTful APIs
* Lead requirements gathering sessions with customers to accurately design and implement workflows, edit workflows, and ensure adherence to appropriate approvals and fulfillment
Desirable Qualifications We Look For:
* Extensive experience configuring, developing and architecting the ServiceNow platform, including platform administration, managing modules, applying patches/updates, and supporting a multi-tenant/shared environment
* Deep understanding of ServiceNow modules, including IT Service Management (ITSM), Human Resources Service Delivery (HRSD), Hardware and Software Asset Management (HAM/SAM), and Source- to- Pay (S2P), frameworks and best practices, particularly as they relate to ServiceNow configuration and governance
* Certifications: ServiceNow certifications such as ServiceNow Certified System Administrator (CSA), Certified Application Specialist (CAS), Certified Technical Architect (CTA) etc
* Proven ability to develop and implement ServiceNow applications and modules, including designing workflows, scripting, and using integration tools such as RESTful APIs
* Experience gathering and translating user requirements into technical specifications and working solutions within the ServiceNow platform
* Demonstrated expertise in ServiceNow data management, including data quality analysis, system of record maintenance, and implementation of corrective actions
* Ability to design, generate, and maintain dashboards and reports in ServiceNow, with attention to accuracy, timeliness, and stakeholder value
* Problem-solving and troubleshooting expertise in a shared, multi-departmental IT environment, especially when managing competing priorities and constraints
* Experience in conducting peer reviews of ServiceNow development work to ensure consistency, accuracy, and adherence to standards
* Ability to partner with stakeholders, data owners, and leadership to align system use with organizational objectives and governance
You will find additional information about the job in the Duty Statement.
Working Conditions
Visa Sponsorship: The Department of Toxic Substances Control does not provide visa sponsorship and is not an E-Verify employer.
A hybrid schedule may be available for this position. The position is currently headquartered in Downtown Sacramento, CA.
Click the link below for a special message from Director Katie Butler on DTSC's culture:
DTSC - Diversity, Equity, Inclusion and Belonging (DEIB)
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGY SPECIALIST II
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-505148
Position #(s):
************-006
Working Title:
Senior ServiceNow Engineer
Classification:
INFORMATIONTECHNOLOGY SPECIALIST II
$8,625.00 - $11,557.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Headquarters
Department Information
This position is located at our Headquarters office in Downtown Sacramento, CA.
The Department of Toxic Substances Control (DTSC) is a member of the boards, departments, and offices (BDO) within the California Environmental Protection Agency (CalEPA).
Our Mission: To protect California's people, communities, and environment from toxic substances, to enhance economic vitality by restoring contaminated land, and to compel manufacturers to make safer consumer products.
Our Vision: All of California is thriving in a healthy environment.
Our Core Values: DTSC values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect California's people, communities, and environment from toxic substances, to enhance economic vitality by restoring contaminated land, and to compel manufactures to make safer consumer products. Join DTSC to improve the lives of all Californians!
DTSC Recruitment Survey :
Click here to complete the DTSC recruitment survey.
Department Website: ***********************
Special Requirements
A Statement of Qualifications (SOQ) is required for the hiring manager's review. Applications submitted without an SOQ may be disqualified.
The SOQ should be no more than 2 page(s) in length, be clearly written and well-organized, and Arial font 12 with the questions copied above the response.
Your SOQ should address the following:
1. Describe your experience in administering and maintaining the ServiceNow platform, including how you've supported production changes, managed system updates or patches, and ensured alignment with IT governance standards. In response, highlight how you've collaborated with stakeholders, reviewed change requests, and supported ServiceNow as a shared service in a multi-departmental environment.
2. Describe a time when you led a cross-functional team or collaborated with stakeholders to implement a major enhancement or change to the ServiceNow platform. What role did you play in the project, how did you manage competing priorities or constraints, and what was the outcome?
3. Give an example of how you reviewed and improved another developer's work on the ServiceNow platform. What issues did you identify, how did you address them, and how did you ensure coding standards or platform stability were maintained?
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/3/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Toxic Substances Control
Headquarters
Attn: Talent Acquisition
P.O. Box 806
Sacramento, CA 95812-0806
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Toxic Substances Control
CalEPA
Talent Acquisition 21
1001 I Street
Sacramento, CA 95814-2828
Drop-off applications must be received, and date stamped by 5:00 PM on the final filing date.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Statement of Qualifications -
A Statement of Qualifications (SOQ) is required and must be submitted with your Employment Application (STD.678). Please refer to the "Special Requirements" section above for additional information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: ***********************
Human Resources Contact:
Talent Acquisition
**************
******************
Hiring Unit Contact:
Bobbi Schotsal
**************
**************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
**************
***************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may experience delayed processing times and your eligibility for this position may be impacted.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Applications must be postmarked on or before the final filing date.
For mail-in or drop-off applications, please include JC# 505148 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.
Pending Budget Approval - DTSC will obtain all necessary approvals prior to extending a job offer.
Foreign Degrees
Applicants who completed their education outside the United States (with foreign degree/ transcripts) must obtain and submit verification of United States course/degree equivalency.
Foreign education credential evaluation services can be found at **********************
DO NOT include any confidential information in your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.).
Examination Information
List eligibility is established through an examination process in which one must apply and successfully pass the examination for the classification. If you have not established list eligibility for the InformationTechnology Specialist II, please click on the link to the examination bulletin for more information
********************************************************************************
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$73k-107k yearly est. 7d ago
IT Reporting Specialist (28069)
Ampla Health 4.1
Information technology internship job in Yuba City, CA
! Position held in Yuba City, CA.
Why work for Ampla Health? 28069
Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.
Great Benefits including Medical, Dental, and Vision
4 weeks paid time off to start.
9 paid holidays
401k and profit sharing
Full time, Monday to Friday
Great work/home life balance
The IT Reporting Specialist supports multiple departments by developing and maintaining accurate, actionable reports with a strong focus on Quality reporting. This role works closely with clinical, pharmacy, finance, dental, operations, and administrative teams to deliver data-driven insights, including HEDIS, UDS, and Gaps in Care reporting.
Key Responsibilities:
Develop, manage, and maintain reports across multiple departments
Partner closely with the Quality team on HEDIS, UDS, and Gaps in Care reporting
Extract, analyze, and validate data from multiple sources to ensure accuracy
Collaborate with department leaders to define reporting needs and deliver solutions
Use SQL, IBM Cognos, or similar tools to build and maintain reports
Ensure data integrity, consistency, and HIPAA compliance
Stay current on reporting tools, data analysis methods, and industry best practices
Perform other duties as assigned
Qualifications:
Associate degree in InformationTechnology or 1+ year of healthcare reporting or analytics experience
3+ years of experience with SQL and reporting tools (IBM Cognos or similar)
Experience with Microsoft SQL databases
Experience with Electronic Medical and/or Dental Record systems
Healthcare or FQHC experience preferred
Skills & Abilities:
Strong analytical and problem-solving skills
Advanced SQL proficiency
Ability to translate complex data into clear, actionable reports
Excellent written and verbal communication skills
Highly organized, detail-oriented, and adaptable in a fast-paced environment
Commitment to data accuracy, confidentiality, and HIPAA compliance
Working Conditions:
Office-based position
Prolonged sitting or standing may be required
Ability to read, communicate, and perform repetitive hand movements
Qualifications
GENERAL PURPOSE:
The IT Reporting Specialist will serve as a pivotal resource within our organization, primarily focusing on multi-departmental report writing, including but not limited to Quality, Clinical, Pharmacy, IT, Finance, Dental, Operations, and administrative departments. This role necessitates significant interaction with various departments, with a heavy emphasis on Quality, to fulfil numerous report requests.
MAIN RESPONSIBILITIES & DUTIES:
Develop, write, and manage reports for multiple departments as per their specific requirements.
Work extensively with the Quality department, focusing on HEDIS, UDS, GAPs in Care data.
Mine data from various sources, ensuring the accuracy and integrity of all data used.
Collaborate with department heads and stakeholders to identify reporting needs, gather requirements, and deliver suitable solutions.
Utilize SQL, IBM Cognos, or other reporting platforms to extract, manipulate, and analyze data.
Validate and cross-verify data to ensure accuracy and consistency.
Maintain up-to-date knowledge of data analysis techniques and reporting platforms.
Other duties as assigned by supervisor.
EDUCATION & EXPERIENCE:
AA degree in InformationTechnology or at least 1-year prior analytical reporting, quality reporting, or other healthcare reporting experience desired
At least 3 years of hands-on experience with SQL, IBM Cognos, or other similar reporting platforms.
Prior experience in report writing and data analysis is highly desirable.
Prior experience in a health care environment, specifically a FQHC, is an asset.
Strong knowledge in Microsoft SQL databases
Experience with Electronic Medical/Dental Records system required.
SKILL & ABILITIES:
Strong analytical and problem-solving skills.
Proficient in SQL and familiar with IBM Cognos or other reporting tools.
Excellent written and verbal communication skills.
Ability to translate complex data into understandable reports or presentations.
Ability to prioritize, manage time effectively, and adapt to changes in a fast-paced environment.
Detail-oriented with a commitment to accuracy and quality.
Must be able to maintain patient confidentiality and adhere to all HIPAA regulations.
Willingness to continue education as necessary to keep up with industry trends and advancements.
Working Conditions & Physical Requirements:
The IT Reporting Specialist will operate in a comfortable office environment and must meet the following physical requirements:
1. The role may require prolonged periods of sitting or standing.
2. Sufficient vision to read handwritten, typed, and computer-printed documents throughout the day.
3. Clear speech and hearing to receive and communicate detailed information over the phone and in person.
4. Physically capable of sitting, walking, or standing for extended periods of time; frequent bending, stooping, and stretching. Repetitive hand, arm, and shoulder movements.
Equal Opportunity Employer:
Our organization is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$88k-126k yearly est. 17d ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Woodland, CA?
The average information technology internship in Woodland, CA earns between $29,000 and $60,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Woodland, CA
$41,000
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