IT Digital Optimization Intern
Information technology internship job in Laramie, WY
The Digital Automation Intern will support the development, customization, and maintenance of Microsoft Power Apps and Power Automate workflows to enhance internal business processes. This role will assist in integrating Power Platform solutions with data sources such as SharePoint, Excel, and Dataverse, and may contribute to building dashboards and reports in Power BI. Working closely with business teams, the intern will help identify automation opportunities, propose technical solutions, and document processes. The ideal candidate is pursuing a degree in a technology-related field, has strong problem-solving and communication skills, and is eager to learn and apply workflow automation tools within Microsoft 365.
This is a part-time, non-benefited internship position with flexible hours. Currently enrolled junior, senior, and graduate students are encouraged to apply.
Key Responsibilities
Develop and customize applications using Microsoft Power Apps to improve internal workflows.
•Automate business processes using Power Automate (flows, approvals, integrations).
Assist in connecting Power Apps with data sources like SharePoint, Excel, and Dataverse.
Support in building dashboards and reports using Power BI (if applicable).
Collaborate with business teams to identify automation needs and propose technical solutions.
Troubleshoot, test, and maintain existing Power Platform solutions.
Document solutions and workflows.
Preferred Qualifications
Currently pursuing a degree in Information Technology, Computer Science, Business, Data Science, or a related field.
Familiarity with Microsoft 365 tools (Excel, SharePoint, Power BI, Power Automate) is a plus.
Strong problem-solving skills and logical thinking.
Excellent communication skills and ability to work independently.
Eagerness to learn and improve workflow automation.
What We Offer:
Industry-leading 401(k) retirement plan, including a 6% discretionary match
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Mentoring and opportunities for professional advancement
Best-in-class safety culture
This position will remain open until a qualified candidate has been selected.
Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.
IT Technician II
Information technology internship job in Lyman, WY
Job Description
Hooton Tech LLC is hiring for an IT Technician II
This position is full time, hourly. Starting Range $25-$40/hour DOE.
Responsibilities:
1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment.
2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support.
3. Troubleshoot, repair, and maintain residential user computers.
4. Support, troubleshooting, and maintenance of existing security camera systems.
5. Assist in the Installation of camera and cabling systems.
6. Additional duties as needed by the company.
This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need.
Benefits:
Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays.
Qualifications and Requirements
1. Must be at least 21 years old
2. Must have a valid Driver's License and clean driving record.
3. Must have High School Diploma or Equivalent.
4. Must be able to pass both pre-employment and random drug tests.
5. 3-5 years relevant experience in the IT industry.
6. Must have advanced computer skills and knowledge.
7. Experience in Server, computer, network, and printer hardware required.
8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required.
9. CompTIA A+ certification or industry equivalent certification required.
10. Other Associate or Professional Level IT Certifications Preferred.
Applicants must be able to pass preemployment drug test and background check
Job Posted by ApplicantPro
Computer Field Technician
Information technology internship job in Rock Springs, WY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-2 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Information Support Technician - Open until filled.
Information technology internship job in Fort Washakie, WY
Technology/Information Support Technician Additional Information: Show/Hide Job Description Fremont County School District 21 Information Support Technician Purpose Statement This role is responsible for Infinite Campus management, end-user support, as well as data analysis to enhance data-driven decision-making. The Information Support Technician also identifies process improvements, provides professional development for end users, works cooperatively with the Database Systems to integrate data among disparate systems, manages user access rights, and ensures the accuracy of student information data in Fremont County School District #21.
This job reports to the Technology Director.
Essential Functions:
* Pull and organize data from a variety of sources, identifying and analyzing interpreting trends and patterns in complex data sets providing ongoing reports to a variety of departments and schools. This work must be accurate and timely, while reflective of the changing needs of State Reporting, include historical data, and provide staff with ad hoc reports.
* Import, clean, validate, analyze and model current and historical data, presenting the data in charts, graphs, and tables, etc. for grants, State Reports, etc. Export data for assessment rosters, and ad-hoc reports, disaggregating data for a variety of reporting purposes. This includes anticipating staff and departmental needs for data, as well as the changing reporting needs of the State. Provide Tier ½ technical support to District employees as a primary contact for Infinite Campus, along with Master Scheduling, Gradebook, Special Education, Student Services, Academic and Career Planning, and secondary and tertiary products.
* Develop technical and end-user documentation that is clear, concise, and professionally presented.
* Evaluate requests for enhancements and modifications, explore alternatives, and make recommendations.
* Monitor processes and best practices with a commitment to quality, efficiency, and stakeholder satisfaction.
* Provide Infinite Campus professional development/training, or coordinate such professional development/training with Campus Support Center(s).
* Report directly to the Technology Director and/or Superintendent any matters involving potential breaches of data security.
Secondary Functions:
* Provide Tier 2/3 technical support to other members of the I.T. staff, as well as Campus Coaches.
* Support the policies and procedures which are designed to protect databases and data files from unauthorized or accidental duplication, modification, or destruction. This includes disaster recover.
* Provide support for regular upgrades, maintenance, and monitoring of the Student database. This also includes the management of scheduled backups and verification of data integrity within the backups.
* Create and maintain staff user accounts, as well as related security/access rights within the student database, refining and implementing the current data security plan according to established protocols (Database Administrator).
* Support the development and maintenance of the District's annual beginning of the year (i.e. online registration, courses, grades, calendars, fees, picture imports, etc.); end of the year activities (i.e. student records, management of fees, food services, etc.). This also includes all activities related to Summer School.
* Support the local, state and national data collection and reporting for student information, as well as ensure data integrity and accuracy by enforcing District procedures as they relate to data collection, retention and reporting.
Additional Functions:
* Partner with all employees of the District to ensure open communication and develop a sense of trust.
* Maintain personal and professional technology skills, as well as keep current with industry trends.
* Be proactive within the I.T. Department with regards to process improvement and effectiveness.
* Maintain a positive and professional image of the District at all times.
Job Requirements:
* Qualified candidates will have a post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience.
* A minimum of two years previous work experience in a similarly situated position, in a similarly sized district; or a combination of experience of experience and district size/complexity.
* Demonstrated expertise in Infinite Campus.
* Ability to think logically and systemically with a Districtwide perspective.
* Organizational and leadership skills that transcend the scope of data and data analysis.
* Technical expertise regarding data models, database design, and data mining.
* Strong analytical skills with the ability to collect, organize, and analyze, and disseminate significant amounts of information with attention to detail and accuracy.
* Knowledge of statistics and experience using statistical packages for analyzing large datasets preferred.
* Understand educational data conventions and how the elements of data connect at a district and state level.
* Knowledge of disparate and opposing data systems and how they interface with Campus. Demonstrated experience with queries, report writing and presentation of analysis.
* Demonstrated knowledge and previous field experience providing end-user support
* Demonstrated knowledge of documentation and records management.
* Strong written and verbal communication skills.
* Exceptional organizational skills, detail oriented and self-motivated.
* Demonstrated ability to work with confidential and time sensitive matters.
* Valid driver's license, along with proof of current insurance coverage.
Skills, Knowledge and Abilities
SKILLS are required to perform multiple, highly complex, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; planning and managing projects and programs; overseeing program financial activities; developing effective working relationships; preparing and maintaining accurate records; and administering personnel policies and procedures.
KNOWLEDGE is required to perform advanced math; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific Knowledge based competencies required to satisfactorily perform the functions of the job include: library practices, terminology and procedures; age appropriate literature; computer and Internet operations; concepts of grammar and punctuation; current and emerging technology; an.
ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific Ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; working with detailed information/data and maintaining accurate records; maintaining confidentiality; and facilitating communication between persons with frequently divergent positions.
Other Functions:
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Responsibility
Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing a department; Utilization of significant resources from other work units is routinely required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services.
Work Environment
The usual and customary methods of performing the jobs functions require the following physical demands:
occasional lifting, carrying, pushing, and/or pulling some stooping, kneeling, crouching, and/or crawling and
significant fine finger dexterity. Generally the job requires 70% sitting, 20% walking, and 10% standing. This job
performed in a generally clean and healthy environment.
Experience: Job related experience within a specialized field is required.
Education: Post-secondary degree in information or computer science or related field; equivalent years of work
experience; or a combination of training, and previous work experience.
Required Testing
None specified
Certificates and Licenses
None specified
Continuing Educ. / Training
None specified
Clearances
Criminal Background Clearance
Drug Test
FLSA Status
Non-Exempt
Approval Date
Salary Grade
Title IX Coordinator
Title*: Human Resource
Address: 90 Ethete Rd, Fort Washakie, WY 82514
Telephone Number: ************
Email: Section 504/ADA Coordinator
Title*: Principal
Address: 90 Ethete Rd, Fort Washakie, WY 82514
Telephone Number: ************
Email: Civil Rights Compliance Coordinator
Title*: Superintendent
Address: 90 Ethete Rd, Fort Washakie, WY 82514
Telephone Number: ************
Email: *OCR recognizes that including a person's name may result in an overly burdensome requirement to republish the notice if a person leaves the coordinator position. It is acceptable for a school district to identify its coordinator only through a position title.
Attachment(s):
* Information Support Technician.pdf
Dynamic PC Support Techician
Information technology internship job in Rock Springs, WY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Junior Administrator
Information technology internship job in Guernsey, WY
Junior Administrator, Private Clients Schedule: Monday to Friday 36 ¼ hours per week Vacancy type: Permanent On-Site Intro: CSC Private Clients is a specialist team which caters specifically for the needs of wealthy families, family offices and owner-managed businesses. You will work closely with your team, have good attention to detail and become a technical expert within a Trust environment.
Some of the things you will be doing:
* Collaborate with your team to assist with the administrative tasks relating to your client portfolios to include the following, but not limited to:
* bank account opening.
* preparation of payments and conducting call backs.
* maintaining statutory records and data systems.
* preparation of correspondence for internal and external purposes.
* General administration tasks i.e. scanning, photocopying, scheduling meetings.
* Completion of timesheets daily.
* Pro-actively undertaking task assigned to you
* Communicate openly and honestly with clients and colleagues on a regular basis
* Be responsible and approachable when given tasks by a senior team member
* Take care of and establish good relationships with all intermediaries, teammates and clients
* Drive personal development using all the resources available at CSC to achieve success
What technical skills, experience, and qualifications do you need:
* Be able to deal with tasks independently & use own initiative
* Must be committed and driven to achieving excellence for themselves and their client
* Strong academic background
* Willingness to study towards professional qualification
* Be pro active and forward thinking
Tier II Help Desk Technician - Journeyman
Information technology internship job in Cheyenne, WY
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer
support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Plans and implements complex changes on production systems.
+ Analyzes and assesses the impact and risk of complex risk changes on production systems.
+ Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Performs major upgrades of systems and associated products/software solutions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ ITIL Foundations
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Pineview Education Support Specialist / Education Support Personnel / Cafeteria Technician
Information technology internship job in Casper, WY
This post is 7.75 hours/day, 175 days/year ESS - 3.25 hours / ESP 0.50 hours / Cafe Tech 4.00 NCSD offers new classified employees previous experience credit as follows for verified and approved experience: 0-3 Years = Step 1 4-6 Years = Step 4 7-10 Years = Step 6
11-15 Years = Step 8
Our 2025-26 School Year Hourly Rate of Pay is as follows:
Education Support Personnel
Step 1 - $16.86
Step 4 - $17.60
Step 6 - $18.12
Step 8 - $18.66
Education Support Specialist
Step 1 - $18.40
Step 4 - $19.25
Step 6 - $19.85
Step 8 - $20.48
Cafeteria Technician
Step 1 - $16.41
Step 4 - $17.11
Step 6 - $17.60
Step 8 - $18.11
For more information on pay, please call or email Jennifer Quinn, HR Generalist at ************ or jennifer_************************.
Education Support Personnel
Purpose Statement
The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs.
This job reports to the Administrative Manager or Principal
Essential Functions
* Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities.
* Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning.
* Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment.
* Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions.
* Implements learning processes for the purpose of ensuring recovery student learning as required.
* Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records.
* Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community.
* Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans.
* Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned.
* Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution).
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education Support Specialist
Purpose Statement
The job of Education Support Specialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff.
This job reports to the Principal
Essential Functions
* Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc.
* Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school.
* Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes.
* Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements.
* Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community.
* Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff.
* Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development.
* Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution).
* Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location.
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education: High school diploma or GED
Certificates: Highly qualified status
Purpose Statement
The job of Cafeteria Technician is done for the purpose/s of preparing and serving food items to students and/or school personnel as well as maintaining food service facilities in a safe and sanitary condition; and assisting other site processes, as assigned.
This job reports to the Building Cafeteria Manager or Building Food Services Manager
Essential Functions
* Arranges setup for food items, supplies, serving lines, and/or equipment for the purpose of ensuring that items are provided in accordance with cafeteria requirements.
* Assists other site processes (e.g. substitute mentoring, special events requiring food service, etc.) for the purpose of providing necessary support for cafeteria operation.
* Cleans utensils, equipment, and the storage, food preparation and serving areas (e.g. ovens, steamers, fryers, mixers, slicers, freezers, dishes, tableware, kitchen utensils, counters, carts, racks, and dishwashing machine, etc.) for the purpose of providing daily maintenance of cafeteria kitchen, and ensuring sanitary conditions.
* Collects payments on accounts for the purpose of securing funds for reimbursement of costs.
* Evaluates prepared food for flavor, appearance and temperature for the purpose of presenting items that will be accepted by students and/or staff.
* Inspects food items and supplies (e.g. items being sent or received from satellite kitchens, vendors, etc.) for the purpose of verifying quantity and specifications of orders and complying with mandated health standards.
* Inventories food, condiments and supplies for the purpose of ensuring availability of items.
* Maintains strict (or complete) confidentiality on personnel and student issues (e.g. personnel records, medical records, surveillance videos and images, student data, confidential communication, etc.) for the purpose of protecting personal information for staff and students.
* Monitors students' food choices for the purpose of meeting mandated requirements and ensuring adequate nutrition.
* Prepares and serves food and beverage items for the purpose of meeting mandated nutritional requirements and projected meal requirements and requests of students and school personnel.
* Reports equipment malfunctions for the purpose of maintaining equipment in safe working order.
* Responds to inquiries of students, staff and/or parents for the purpose of providing information and direction regarding the type and cost of meals.
* Stocks food, condiments and supplies for the purpose of maintaining adequate quantities and security of items.
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education: High school graduation or GED
Certification: Food Handlers/Serv Safe Certificate by NRA within one year of hire
Easy ApplyHourly Pooled - Help Desk Student Technician
Information technology internship job in Laramie, WY
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At the University of Wyoming, we are committed to creating a supportive and enriching workplace.
JOB TITLE:
Help Desk Student Technician
JOB PURPOSE:
The Help Desk Student Technician will provide first-line technical support to students, faculty, and staff at the University of Wyoming. This position offers an excellent opportunity for students to gain hands-on experience in IT support, troubleshooting, and customer service, while contributing to the smooth operation of the university's technology services.
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues.
Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.).
Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed.
User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively.
System Maintenance: Assist with routine IT tasks, such as software installations, and updates.
Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience.
Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus.
COMPETENCIES:
Technical Skills, Communication Skills, Initiative and problem solving, Customer Service
WORK LOCATION:
This position provides vital support to campus customers and requires the successful candidate to be available to work on campus.
MINIMUM QUALIFICATIONS:
Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues.
Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.).
Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed.
User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively.
System Maintenance: Assist with routine IT tasks, such as software installations, and updates.
Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience.
Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus.
DESIRED QUALIFICATIONS:
Experience with IT help desk or customer service roles.
Familiarity with university systems or enterprise software (e.g., email, file sharing, learning management systems).
Additional Information:
Training: On-the-job training will be provided. New hires will be expected to learn and familiarize themselves with the university's IT environment and support processes.
Opportunity for Growth: This position offers potential opportunities for advancement within the IT department based on performance and experience.
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
*Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
Auto-ApplyHelp Desk Agent
Information technology internship job in Cheyenne, WY
**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner.
+ Operates within established guidelines and procedures to independently deliver a full range of services to the customer.
+ Matches customer needs with current products and services and suggests new ones to target customer's unmet needs.
+ Use examples and analogies as appropriate to facilitate understanding.
+ Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client.
+ Aids in information to the customer in a prompt manner.
+ Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service.
+ Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
+ Understands and responds to others using active listening skills and tactful communication.
+ Ability to perform first-line troubleshooting for customers.
+ Ability to resolve issues following the parameters and guidelines of the client.
+ Help new and developing team members.
+ Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Requires a high school diploma or GED
+ Knowledge of and experience using various computer applications including Microsoft Office Suite
+ Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Exceptional communication skills, both oral and written.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
+ Ability to follow instructions for logging into a computer and launching various applications
+ Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text
+ Ability to successfully handle customer requests and document in work management tools and applications.
+ Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds.
+ Effective listening skills to include cognitive ability to locate and convey requested information
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills.
+ Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner.
+ Ability to handle sensitive and confidential information appropriately.
+ Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence.
+ Positive attitude; tolerance for dealing with difficult customers and stressful situations.
+ Dependable and accountable.
**Desired Qualifications:**
+ Experience in a customer service role.
+ Experience supporting customers in a virtual environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** Delivery Manager
**Working Conditions**
+ Professional remote office environment.
+ Ability to work Mon-Fri 8am to 5pm EST.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $15.00 - USD $17.00 /Hr.
Submit a Referral (****************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103792_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Lead IT Specialist - Software Governance
Information technology internship job in Rock Springs, WY
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyIT Support Technician
Information technology internship job in Evanston, WY
The IT support professional makes sure the company's computer software and hardware remains functional and accessible for all employees.
Duties/Responsibilities:
Resolving IT support requests from employees.
Answering employee questions regarding computer systems.
Gathering and analyzing data to diagnose problems with computer systems.
Changing configurations, settings and permissions to fix computer issues.
Generating sign ins for new hires during the onboarding process.
Installing new software and hardware drivers and updating existing ones as needed.
Updating employees on the status of their service requests.
Logging all service requests and updating tickets as needed.
Troubleshooting and resolving issues related to computers, printers, and other hardware devices.
Troubleshooting a wide range of network and hardware issues including but not limited to HHR terminals.
Windows OS support and configuration.
Supporting PC and laptop hardware.
Other duties as assigned.
Required Skills/Abilities:
High-level knowledge of commonly used software, hardware and applications.
Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language.
Demonstrated written communication skills to create useful support logs.
Analytical and problem-solving skills to troubleshoot and diagnose issues .
Time management skills to provide updates and fixes within a promised time frame.
Multitasking skills to assist multiple employees at once.
Observational skills to recognize warning signs that indicate potential problems.
Customer service skills to interact professionally and positively with employees and coworkers.
Education and Experience:
High School Diploma or equivalent, Associates degree in computer science preferred.
Certification from Google, Microsoft, or Cisco.
Comp TIA A+
Technical training in help desk support, support technician, or help desk technician.
Knowledge of basic computer hardware, including PC, servers, switches, and routers.
1+ years related work experience.
Salary starting at $20/hour to $23/hour DOE plus medical, dental, vision insurance and paid time off. Successful candidates must pass background check and drug screen.
IT Specialist-US BASED APPLICANTS ONLY; SPONSORSHIP NOT AVAILABLE
Information technology internship job in Fort Washakie, WY
The IT Specialist is a highly motivated and organized individual responsible for coordinating assisting the Clinical Informaticist in the day-to-day operations of the IT department. The IT Specialist will also provide support to the IT team, assist in the implementation of new systems, and ensure the team meets their goals and deadlines.
DUTIES AND RESPONSIBILITIES
Plan and execute IT projects and initiatives, such as new hardware and software installations, system upgrades, network security, and system maintenance
Monitor and update system performance and security
Provide technical support to users
Troubleshoot and resolve hardware and software issues
Coordinate with vendors and service providers to ensure proper maintenance and operation of equipment.
Assist in the development and implementation of IT policies and procedures
Assist in the training of users on new systems and software
Maintain strict confidentiality to sensitive and confidential information contained on computers, servers, networks and clinic operations.
Be on call to fix issues which may occur after hours.
Develop and maintain documentation for IT systems and processes.
Conduct regular audits of IT systems to ensure compliance with policies and standards.
Manage software licenses and ensure compliance with licensing agreements.
Collaborate with other departments to identify and address IT needs.
Assist in the budgeting and procurement process for IT equipment and services.
Stay updated on industry trends and emerging technologies to recommend improvements.
Ensure the timely resolution of IT service requests and incidents.
Participate in disaster recovery planning and implementation.
Participate in departmental Quality Assurance and Performance improvement initiatives.
Other duties as assigned by Clinical Informaticist.
QUALIFICATIONS:
Bachelor's degree in information technology or related field and/or a combination of education and equivalent work experience.
Proven experience as an IT Specialist or similar role.
Strong knowledge of IT systems, networks, and hardware.
Proficiency in troubleshooting and problem-solving.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Certifications such as CompTIA A+, Network+, or similar are a plus.
APPLICATION REQUIREMENTS:
Submit a completed application with supporting documents via the online portal or by USPS to Warm Valley Health Care, Human Resource Department, P.O. Box 128, Ft. Washakie, WY 82514.
Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive HR Director via email at stacie.fagerstone@warmvalley.health.
Preference will be given to a qualified Eastern Shoshone tribal member, then other qualified federally recognized Indian tribal members and then other qualified candidates.
Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference.
Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process.
Any offer of employment is contingent dependent on negative drug test results, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment.
Must pass pre-employment drug screening.
Successfully pass the employment background check.
Computer Field Technician
Information technology internship job in Casper, WY
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dynamic PC Support Techician
Information technology internship job in Casper Mountain, WY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Tier 3 Technical Support Specialist
Information technology internship job in Cheyenne, WY
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Software Engineer Intern
Information technology internship job in Wyoming
This position is responsible for maintaining and updating existing software as well as developing, creating, and testing new software features. Applicants must be in pursuit of a bachelor's or master's degree in an IT related field. Preferred applicants will have relevant software development experience. This role utilizes C#, .NET Core, REST Services, Java, Python, Linux, Azure, Docker, and various cloud computing technologies. Duties may include working with HTML5, Entity Framework, CSS, JavaScript, and the MVC framework.
This is a part-time, non-benefited, internship position with flexible hours. Currently enrolled junior, senior, and graduate students are encouraged to apply.
What We Offer:
Industry-leading 401(k) retirement plan, including a 6% discretionary match
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Mentoring and opportunities for professional advancement
Best-in-class safety culture
The salary information shown below is a general guideline ONLY. Salaries are based on candidates' experience and qualifications, as well as market and business considerations.
Summary pay range: $17 - $18 per hour
This position will remain open until a qualified candidate has been selected.
Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.
Lead IT Specialist - Software Governance
Information technology internship job in Cheyenne, WY
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyComputer Field Technician
Information technology internship job in Sheridan, WY
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist I
Information technology internship job in Cheyenne, WY
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.