Computer Forensic Analyst
Information technology internship job in Seattle, WA
Facility Location
F & TSD LABORATORY
301 UNION ST
SEATTLE WASHINGTON 98101
Information
TITLE: FORENSIC COMPUTER ANALYST
GRADE: W2 - 02
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 2210-0218
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 04:00 P.M.
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
DUTIES AND RESPONSIBILITIES
1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.
Requirements
1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
2. Ability to provide training related to laboratory services, evidence collection, and field examination.
3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
6. Ability to conduct and document scientific research related to computer forensic examinations.
7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement.
Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE)
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
IT Help Desk Technician
Information technology internship job in Airway Heights, WA
JSG is hiring an IT Help Desk Technician in Airway Heights, WA. This is a 6+ months contract opportunity. US CITIZEN
Skills
Act as the first point of contact for internal customers via phone and Service Now
Uses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage
Resolves problems with hardware (workstations, printers, mobile devices and servers) and software (Network Access, Microsoft Office, Business Systems, on-premises and online).
Asks questions about the problem and explaining possible solutions
Uses manual and automated diagnostic tools to identify problems and root cause
Updates knowledge base with prescriptive guidance for common problems to improve quality of Tier 0 customer self-service
Escalates incidents and requests Tier 3 support when the problem is more complex
Arranges for a technician to visit the customer if a problem can't be solved over the phone or by email.
Develops and maintains knowledge of legacy, existing, and new PC hardware and software technology.
Participates actively in incident, problem, request and change management processes and their ongoing improvement.
Follows procedures for the installation, deployment and maintenance of workstation hardware and software.
Executes corrective actions as prescribed by other technicians or per standard recovery procedures.
High School Diploma required
3+ years work experience in IT customer service role, able to demonstrate technology skillset in a customer service capacity
Professionally respond to calls, emails, chats and voicemails for customer support.
Troubleshooting and diagnostic / repair skills for peripheral equipment such as printers, document scanners, barcode scanners, handheld devices, and monitors.
Experience using imaging and migration utilities such as SCCM, MDT, and USMT.
Experience troubleshooting Mobile Device Operation Systems (iOS, Android)
Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7)
Knowledge of networking fundamentals
Must be physically capable of lifting computers, monitors, printers, parts and supplies and sitting for extended periods of time.
Experience troubleshooting MacOS clients
#D200
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Technology and Operations Specialist
Information technology internship job in Edmonds, WA
Zevenbergen Capital Investments LLC (ZCI) is a forward-thinking, boutique investment advisory firm specializing in growth equity investing built on a foundation of fundamental, bottom-up research. We have nearly 40 years of experience serving both institutional and individual clients across the US and are looking to add a top-quality individual to our current team of 25 in Edmonds, Washington.
Opportunity:
We're looking for a motivated, multi-tasking, Technology & Operations Specialist to help support our day-to-day technology and operations functions and assist with data governance and process automation. This position works directly with ZCI's Chief Technology Officer (CTO).
The ideal candidate will be charged with a high level of responsibility and trust, and should welcome challenges, enjoy an interesting and dynamic workflow, and embrace a fast-paced environment. This person should be particularly adept at both working independently and collaborating across teams. They should also be able to communicate effectively with all members of the ZCI team, as well as outside consultants, vendors and clients. As a small firm, we value the ability to willingly take on a variety of tasks and projects involving multiple departments.
Job Responsibilities will include:
Data and System Maintenance
Update and maintain internal databases (e.g., CRM).
Data governance over SharePoint and document libraries.
Perform regular audits and reconciliations of key data sets.
Help to identify and advise the CTO of potential problems, enhanced service initiatives, and regular status updates of current systems on an ongoing basis.
Process Automation & Workflow Optimization
Identify manual workflows and propose automation solutions (e.g., using Power Automate, Python, etc.).
Work with Operations Team to streamline data entry, client onboarding, billing, and compliance tasks.
Document processes and maintain SOPs for automated workflows.
Reporting & Insights
Collaborate with staff to improve reporting accuracy and relevance.
Generate and distribute recurring reports for individual teams and firm in a visually engaging format.
Build ad hoc reports and dashboards using tools like Excel, Power BI or Salesforce.
Help Desk & Tech Support
Assist with troubleshooting of end user hardware and software issues, as needed. This may include:
Assistance with employee onboarding/offboarding.
Coordinate with the Technology Team for escalations and system updates.
Providing backup to CTO, as needed.
Develop or assist in developing and maintaining written policies and processes for the IT department.
Assist with review and preparation of written descriptions detailing ZCI's information technology practices, systems and initiatives for clients, prospective clients, and auditors.
Minimum Requirements for Consideration
Three (3) years professional work experience in data analysis and process automation.
Bachelor's degree in Data Science, Computer Science or related area of study.
Experience with CRM database administration.
Experience with process development, automation and documentation.
Experience troubleshooting Microsoft Windows & Office.
Exceptional communication skills (written and verbal) with a client-service approach in working with all levels of the organization.
Outstanding analytical and organizational skills, resourceful and inquisitive, analytical problem solver; ability to work independently or with a team to meet tight deadlines.
Ethical and trustworthy individual who can handle and protect highly confidential/sensitive information.
Demonstrate a clear commitment to the highest standards of integrity, professional and personal conduct and hold others to the same standard.
Desirable Skills and Experience
Working knowledge of M365 Administration, Python, CRM administration and graphic design software.
Experience operating as a service desk technician.
Exposure to the investment management industry or other highly regulated business that works with sensitive, confidential information.
Physical Requirements
Locally based or willing to relocate; 4 days/week in office, one flexible working day
Willing to embrace pre- and/or post-NYSE trading work hours, as needed
Position DetailsSalary range:
Salary range: $115,000 - $150,000, depending on experience
Paid time off: Vacation that increases with tenure, beginning at a rate of 15 days/year
Paid sick & holidays: 1 hour sick leave per 40 hours work and 10 holidays per year
Benefits: Comprehensive medical/dental/life insurance package
401(k): Annual contribution of 3% of eligible wages
Career development: Training/certification/licensing/dues reimbursement
Paid family/medical leave
Paid sabbaticals every 10 years
Visa Sponsorship: Please note, we are unable to provide visa sponsorship for the position offered. Accordingly, we are unable to hire individuals who require, or will require, employment visa sponsorship either now or in the future.
Cleared IT Specialist
Information technology internship job in Bellevue, WA
8 Openings
Fully Onsite Bellevue, WA
***Must have CURRENT active DOD clearance***
We're hiring a Secret-cleared IT Specialist to support a secure cloud services team. This role involves basic IT troubleshooting, PowerShell, Active Directory, Exchange, and SaaS knowledge, with a focus on distributed computing and security protocols.
Core Responsibilities
Provide virtual escort services for non-cleared personnel in secure environments
Run pre-written commands, share results, and assist with troubleshooting
Collaborate with developers and engineers to resolve incidents and deploy workflows
Maintain security clearances and document escort activities
Use downtime for training and professional development
Must-Haves
Strong communication and customer service skills
Experience with production system maintenance (patching, certificates, service accounts)
Detail-oriented, self-motivated, and proactive learner
Willingness to work nights, weekends, and holidays
Team-oriented with global collaboration experience
Preferred Skills
PowerShell and Exchange Server experience
Active Directory administration (permissions, domains, provisioning)
Familiarity with TCP/IP, DNS, Hyper-V, VMs, Fiddler, Send Connectors
Programming/scripting in C# and PowerShell
SQL (T-SQL) for data retrieval
Technical writing for SOPs
Windows server and desktop support
Multi-tenant cloud troubleshooting
Technical Specialist
Information technology internship job in Toledo, OR
Join BTG and make an impact!
We're looking for an Instrument Technical Specialist to be the trusted technical resource at a key customer location. In this role, you'll support installation, start-up, calibration, troubleshooting, and provide technical expertise for BTG products. You'll build strong relationships with mill teams, including E/I supervisors, process engineers, and other key stakeholders, while collaborating closely with BTG's service manager, service team, sales, and applications team.
What You'll Do
Partner with customers during installation and start-up to ensure success.
Recommend improvements to enhance accuracy, reliability, and performance of BTG products.
Monitor projects to ensure customer understanding and satisfaction.
Identify opportunities for additional BTG solutions and share insights with sales.
Report product issues to Engineering, R&D, QC, and Manufacturing; prepare Quality Improvement reports.
Perform warranty repairs and courtesy visits when needed.
Maintain equipment history and proactively schedule preventive maintenance.
Promote upgrades to new technologies when appropriate.
Ensure compliance with BTG policies and prioritize safety at all times.
What We're Looking For
A “people person” who thrives on customer engagement and clear communication.
Strong analytical and troubleshooting skills.
Ability to work independently and manage priorities effectively.
Proficiency in MS Office and willingness to learn remote service tools.
Qualifications
2-year technical degree in electronics/instrumentation or equivalent experience.
Proven track record in technical support within an industrial environment.
Why BTG?
At BTG, we live by our values: Innovative, Reliable, Fair, Sustainable, and Ambitious. Join a team that values collaboration, growth, and making a real difference in the industry.
Learn more about our Recruitment Privacy Notice: ***********************************************************************************
We appreciate your interest in BTG! Only candidates selected for an interview will be contacted.
Technical Support Analyst II
Information technology internship job in Seattle, WA
Title: Technical Support Analyst II
Duration: 6 month contract, possible extension
Pay: $25-30/hr W2
We are hiring a Technical Support Analyst II to be the primary onsite support for all regional Seattle locations. In this role, you will be the point of contact for all incoming IT Support issues via phone and ticketing system (ServiceNow).
Measurements for success include meeting service-level-agreements (SLA) % rates for resolving or re-routing incidents, meeting guidelines of the Core Responsibilities matrix, and positive staff feedback.
Duties and Responsibilities:
Setup, configure, and install hardware and software as necessary on-site, when remote assistance is not a viable option.
Support IT team with routine set-up of workstations, phones and printers including office moves.
Occasional point-person working with IT Engineering team and vendors for on-site troubleshooting or installations as needed.
Provide advanced troubleshooting for escalated incidents from Tier 1, working with end-users across the organization remotely and in person.
Track and monitor incidents to ensure timely resolution, accurately document relevant information, and keep end users informed via email or telephone of the status of their requests.
Oversee routine IT Support processes, from user creation to workstation deployment, attention to detail and follow-through.
Education Qualifications:
Associate's (AA) degree in computer science or related area of study preferred.
3+ years of experience in a customer service or IT support role is required; experience in a level 1 technical support role required.
Professional Qualifications:
Customer service focus; positive attitude, warm and caring demeanor.
Intermediate level proficiency with Windows Workstation OS's and MS Office programs with ability to learn new programs and software as needed.
CompTIA A+ Certification preferred (or plans to obtain such within 1 year of hire date).
Advanced level proficiency with Active Directory and Office 365 in a Windows environment.
Advanced troubleshooting skills.
Other Qualifications:
Must have valid driver's license and be willing to travel across metro area on as-needed basis.
Workplace Environment:
60% sitting, 40% standing/moving.
Adheres to dress code standards; appearance is professional, neat, and clean.
Must be able to lift to 50 lbs.
ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $25.00 - $30.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.
Fusion Technical Support Specialist
Information technology internship job in Portland, OR
Hybrid contract in the Portland, OR. PST hours. Visa Sponsorship is not available.
We are looking for a skilled and proactive Product Support Specialist with
High level proficient with Autodesk Fusion
Customer soft skills
Good team collaboration mindset.
Preferred Qualifications:
2-5 years of industry experience.
Experience with Fusion
Experience with CAM workflows (Example: Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam)
Experience with CNC Programming, Machining, or Machine Setup
Experience with FEA/CAE tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
Excellent written and verbal English communication skills. (Additional language skills are a plus.)
Responsibilities:
Advance Level knowledge using Autodesk Fusion.
Experience with CAM is a Plus.
Able to analyze and evaluate information technology systems operations.
Determines user needs and requirements and recommends ways to improve systems.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Will work directly with customers via email, phone and chat.
Able to follow proper documentation workflows and processes while using case management system.
Our Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting-edge technologies.
IT Support Specialist
Information technology internship job in Roseburg, OR
Schedule: Full-time, On-site
Contract Duration: 1+ Years
Pay Rate: $30-$40/hour (based on experience)
About the opportunity
We're seeking a skilled IT Support Specialist to join our team for a long-term contract supporting a mid-size enterprise environment. This position is ideal for someone who enjoys hands-on technical work, troubleshooting, and collaborating directly with internal teams to ensure smooth, secure, and reliable IT operations.
You'll be part of a collaborative IT services team that supports users, infrastructure, and critical systems across a growing organization. The role offers the stability of a long-term engagement with opportunities to expand your technical experience in both support and systems administration functions.
Key Responsibilities
Provide tier 1/2 technical support for desktops, laptops, printers, and mobile devices.
Manage user accounts, permissions, and security groups through Active Directory and Microsoft 365.
Troubleshoot network connectivity and assist with configuration of switches, routers, and wireless access points.
Support server and system maintenance tasks, including patching and performance monitoring.
Assist with hardware lifecycle management-installation, imaging, and upgrades.
Work closely with internal IT leadership and external vendors to resolve escalated issues.
Maintain documentation of IT processes, configurations, and incident resolutions.
Contribute to ongoing improvement projects in infrastructure, cloud, and security areas.
Qualifications
3+ years of experience in IT support or systems administration.
Strong knowledge of Windows operating systems and Microsoft 365 administration.
Experience with networking fundamentals (DNS, DHCP, VLANs, VPNs).
Familiarity with ticketing systems and ITIL-based service processes.
Strong communication and problem-solving skills.
Ability to work independently in a fast-paced, on-site environment.
Preferred Skills
Experience with Azure AD or cloud-based identity management.
Exposure to cybersecurity or endpoint management tools (e.g., Intune, SentinelOne, or similar).
CompTIA A+, Network+, or Microsoft certifications.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
IT Desktop Support/AV Technician
Information technology internship job in Redmond, WA
Job Title: IT Desktop Support/AV Technician
Job Type & Location: Onsite || Site Address: One Microsoft Way, Redmond WA 98052
Requirement : 5 days a week (Monday to Friday)
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs.
Responsibilities
Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
Manage and track loaner/spare devices using customer-provided systems.
Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
Manage conference room accounts (add/remove users, password resets, ownership updates).
Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
Coordinate with third-party vendors and procurement teams when required.
Support equipment replacement or reset during failures under guidance from central IT.
Ability to work at height when required (ladder/lift).
Maintain communication with onsite/offsite teams to report changes, issues, or updates.
Ensure proper coverage during leaves and follow site operational processes/SOPs.
Must-Haves
2-4 years of experience in IT and AV support.
Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
Ability to perform physical tasks, including lifting equipment and working at height.
Strong communication, customer service, and documentation skills.
Ability to follow SOPs, ticketing processes, and escalation guidelines.
Good-to-Haves
Experience using ITSM tools (ServiceNow, Jira).
Exposure to AV control systems or room management systems.
Basic understanding of AV-over-IP or networked AV environments.
Experience working in enterprise or fast-paced onsite environments.
Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
Audio Visual Support
Basic understanding of networking and TCPIP
Basic understanding of fiber, copper, network infrastructure
Crestron Fusion
Hardware support
Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp\)
Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
Skilled Communications "Specialist," known for delivering clear and succinct messages without disclosing internal details.
Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
CompTI certA A+
OEM Certifications
Information Technology Help Desk Support
Information technology internship job in Portland, OR
IT Helpdesk Support I (Contract)
Pay Rate: $25-$30 per hour
Duration: December 4 - December 23, 2025
Holiday Closure: December 23 - January 5 (no work during closure)
About the Role
Our nonprofit client in Portland, OR is seeking an IT Helpdesk Support I professional to assist with onsite technical tasks during a short-term contract assignment. This role is ideal for someone who is organized, detail-oriented, and comfortable working with hardware, documentation, and basic IT support duties.
Key Responsibilities
• Organize and record all E-cycle items
• Perform Ethernet drop map survey
• Create, update, and maintain FAQs and IT documentation
• Organize digital files and support general file structure cleanup
• Reimage and test computers to ensure proper functionality
• Test cables to determine whether to E-cycle or retain
Requirements
• Previous helpdesk or desktop support experience
• Ability to work onsite in Portland, OR
• Strong attention to detail and organizational skills
• Experience with basic troubleshooting, imaging, and hardware handling
• Ability to work independently and follow documented processes
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Applicants must be authorized to work for any employer in the U.S. and sit stateside. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time.
**Please no C2C applicants*
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *******************************************
Schedule
• Full-time hours December 4 - December 23
• Off during holiday closure (12/23 - 1/5)
• Resume assignment January 5 - March 1
Information Technology System Administrator
Information technology internship job in Seattle, WA
IT Systems Administrator - 6 month contract role
Hybrid: 3x a week onsite
Compensation: $42-50/hr
Our client is seeking a skilled and proactive IT Systems Administrator to join their team. This role is ideal for someone who thrives in a dynamic environment and is passionate about maintaining and enhancing IT infrastructure. The position requires onsite presence twice a week, offering a balanced hybrid work model.
About the Role As the IT Systems Administrator, you will be responsible for managing, maintaining, and improving the company's IT systems, servers, and networks. You'll play a key role in ensuring system reliability, security, and performance while supporting end-users and collaborating across teams.
Key Responsibilities
Install, configure, and maintain servers, networks, and IT infrastructure components
Monitor system performance and conduct regular maintenance to ensure optimal operation
Provide technical support to end-users, resolving hardware and software issues efficiently
Implement and maintain security protocols to safeguard data and systems
Document system configurations, procedures, and troubleshooting guides
Collaborate with IT staff, vendors, and stakeholders on project planning and execution
Apply updates, patches, and configuration changes in line with industry best practices
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field
Minimum of 3 years' experience in IT systems administration
Proficient in managing Windows and Linux servers and networks
Experience with virtualization technologies such as VMware or Hyper-V
Familiarity with cloud platforms like AWS or Azure is a plus
Skilled in scripting and automation (PowerShell, Python preferred)
Strong understanding of IT security principles
Excellent troubleshooting and communication skills
Certifications such as CompTIA Network+ or Microsoft Certified: Azure Administrator are highly desirable
Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws. For contract positions, hired candidates will be employed by Prime Team for the duration of the contract period and be eligible for our company benefits. Benefits include medical, dental and vision. Employees are covered at 75%. We offer a 401K after 6 months, we do not provide paid holidays or PTO, sick time is offered in accordance with local laws.
Information Technology Field Technician - East Wenatchee, WA
Information technology internship job in East Wenatchee, WA
Job Description: Field IT
Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment.
Primary Skill Required
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Detailed Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Preferred Skills:
• Excellent problem-solving, communication, and documentation skills
• Ability to work independently and manage technical issues.
• Willingness to learn new technologies and adapt to different roles
Good to have any or more certificates such as:
CompTIA A+,
Microsoft Certified Desktop Support Technician
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay = $19.23/hr.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Support Technician
Information technology internship job in Vancouver, WA
The Support Technician is a versatile and customer-focused role responsible for resolving basic to intermediate technical issues and assisting with various IT projects. This position supports users with hardware, software, network, and peripheral technologies, including installation, troubleshooting, upgrades, and routine maintenance.
Compensation & Benefits
Position Type: Hourly + Bonus Program
Pay Scale:
- Support Technician I: $20.83hour
- Support Technician II: $25.00/hour
- Support Technician III: $30.00/hour
Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance.
Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans.
Key Responsibilities
· Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines.
· Diagnose and resolve hardware and software issues via in-person, phone, or remote support.
· Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment.
· Set up workstations, including cabling, OS installation, and software configuration.
· Use documented procedures and tools to analyze and resolve technical problems.
· Follow established IT policies and best practices.
· Maintain positive relationships with users and team members.
· Work independently and collaboratively to address onsite support needs.
· Document internal procedures in the knowledge base.
Required Qualifications
· Experience in IT support roles, including help desk and desk-side support.
· Familiarity with IT ticketing systems and infrastructure platforms.
· Proficiency in maintaining and supporting hardware/software systems.
· Familiarity with running PowerShell scripts.
· Ability to manage ticket escalations and warranty service processes.
· Administrative knowledge of Active Directory.
· Strong interpersonal, communication, and problem-solving skills.
· Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours.
· Physical ability to lift up to 50 pounds.
Preferred Qualifications
· Associate's or bachelor's degree in Computer or Information Science.
· Technical certifications such as A+, Network+, MCSE, MCP, or CCNA.
· Experience with Microsoft Office 365 and/or Azure administration.
IT Support Systems Administrator
Information technology internship job in Bellingham, WA
Coastal Administrative Services, Inc.
The IT Systems Administrator is a full-time, in-house technical resource responsible for managing and maintaining CAS's core IT infrastructure and providing hands-on support to employees across all departments. This role replaces the historically outsourced support model and brings essential day-to-day oversight in-house, ensuring faster response times, tighter control over system security, improved uptime, and better alignment with operational priorities.
The IT Systems Administrator will manage identity and access, workstation deployment, email routing and distribution lists, Office 365 administration, hardware/software troubleshooting, and general Tier 1-2 technical support. The role also supports internal automation initiatives and collaborates closely with Operations, Implementation, and Software teams.
Key Responsibilities
Identity, Access, and Directory Management
Administer Microsoft Active Directory (user accounts, security groups, GPOs, password resets, permissions).
Maintain Azure AD management, MFA configuration, and security policies.
Provision and de-provision accounts across all CAS systems (O365, VBA, Egnyte, SharePoint, VPN, Proprietary Tools).
Email & Collaboration Systems
Build and maintain Office 365 mailboxes, aliases, shared mailboxes, and distribution groups.
Manage O365 policies for retention, encryption tools, and device compliance.
Troubleshoot mail flow, quarantined messages, blocked senders, and external connector issues.
Endpoint & User Support
Serve as the primary point of contact for day-to-day tech issues: hardware, software, connectivity, VPN, printers, VoIP.
Perform remote support using integrated tools.
Manage workstation setup and standardization (PC desktop-laptop systems, docking stations, monitor configs).
Maintain inventory of company hardware, laptops, and peripherals.
Productivity & Workflow Tools
Provide Tier 1/2 administrative support for:
Asana project/task management (workspace structure, permissions, project templates).
Egnyte / SharePoint file access issues.
Basic Microsoft Office troubleshooting for Excel, Outlook, Teams, Word, PowerPoint.
Automation, Scripting & Technical Operations
Use PowerShell, Python, VBA, C#, or Java when needed to:
Automate recurring system tasks.
Run scheduled server operations.
Opportunities to Support internal tools (CRAB, CAVA, CORE, Visual Basic-VBA macros, daily task automations).
Create and maintain task scheduler jobs and light-weight scripts to improve efficiency.
Assist with QA/test environments for software updates, integrations, and deployments.
Security & Compliance
Implement and monitor security policies for MFA, device protection, encryption, and access controls.
Assist with SOC1 audit requests (e.g., screenshots, data flow verification, access logs).
Maintain compliance with HIPAA, ERISA, data privacy, and TPA-specific security standards.
Conduct periodic reviews of user permissions, distribution lists, and system access.
Vendor & Infrastructure Coordination
Coordinate with contracted outsourced vendors for escalated server/network infrastructure issues.
Provide hands-on support for Internet, firewall, VPN, file server migrations, and system upgrades.
Required Skills & Experience
3-5+ years experience in IT Systems Administration or comparable role.
Strong understanding of:
Active Directory / Azure AD
Office 365 Admin Center (email, security, device management)
PowerShell scripting
Endpoint management and general IT troubleshooting
Windows Server fundamentals
Working experience with:
Python, Visual Basic, or other scripting languages (Java/C# a plus, not mandatory)
Remote support tools
Ticketing systems and task management workflows (Asana preferred)
Experience supporting medium-sized organizations (50-150 staff) strongly preferred.
Knowledge of HIPAA compliance (preferred but can be trained).
Soft Skills & Behavioral Expectations
Strong documentation habits and follow-through.
Excellent communication with non-technical users.
Ability to prioritize high-volume requests and manage concurrent tickets.
Comfortable operating in a fast-moving TPA environment with shifting priorities.
Proactive problem-solving mindset identifies issues before they escalate.
Reporting Structure
Reports to: VP of Operations
Collaborates with:
All Departments
Leadership for escalated items
External technical vendors
Information Technology Specialist
Information technology internship job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
Geographic Information Systems Analyst
Information technology internship job in Seattle, WA
Geospatial / Geographic Data Scientist:
No of Years of Experience: 10+ Yrs Experience Band: Level 3
Role type: WFO, Location-Bothell, Seattle
Number of Positions: 1 FTE
ONLY GREEN CARD HOLDERS AND US CITIZENS PREFERRED
Preferred Qualifications:
· Master's degree or further education in Computer Science, Data Science, Statistics, or a related field.
· Experience with data visualization tools. (Preferably Looker)
· Knowledge of statistical methods.
· Experience in a role requiring rigorous data quality analysis and improvement.
· Familiarity with evaluation frameworks and A/B testing-Mandatory
· Experience with Google's development tools and infrastructure (e.g., Google3, Blaze, FlumeJava, Borg).
· Familiarity with geospatial data and concepts (e.g., Map Facts, Feature Protos).
Core Roles & Responsibilities:
· Develop statistical models, machine learning algorithms, and predictive analytics solutions to address business challenges.
· Analyze large amounts of complex data to extract insights and drive decision-making.
· Design experiments to test hypotheses and measure the effectiveness of solutions.
Mapping & Visualization-Creating informative digital maps, dashboards, and reports to communicate complex geographic information.
Research & Development-Staying updated on new geospatial tech, improving analysis methods, and potentially developing AI assistants for GIS tasks.
Collaboration & Communication-Working with teams, understanding client needs, and presenting findings to support strategic decisions.
Desktop Support Specialist
Information technology internship job in Milwaukie, OR
The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations.
Key Responsibilities
· Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers.
· Install, configure, and update operating systems, applications, and security tools on end-user devices.
· Conduct equipment setup and deployment for new hires, relocations, and hardware replacements.
· Provide guidance and training to users on common desktop applications and best practices.
· Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management.
· Ensure compliance with organizational security policies, including antivirus and endpoint protection measures.
· Maintain records of support activities, inventory, and asset management for hardware and software resources.
· Assist in the evaluation and procurement of desktop hardware and software solutions.
· Stay informed about emerging technologies and industry trends to enhance desktop support delivery.
Required Qualifications
· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
· Proven experience in desktop or technical support roles within a corporate or enterprise environment.
· Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
· Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications.
· Experience with remote support tools and ticketing systems.
· Excellent communication and customer service skills.
· Ability to work independently and collaboratively in a fast-paced setting.
· Understanding of IT security, data privacy, and asset management principles.
Preferred Skills
· Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials.
· Experience supporting mobile devices and virtual desktop environments (VDI).
· Familiarity with scripting or automation tools for support tasks.
· Ability to manage multiple priorities and provide support under pressure.
· Proven aptitude for continuous learning and adapting to new technologies.
Working Conditions
The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Computer Vision Engineer
Information technology internship job in Bellevue, WA
SID global solutions are searching for an innovative and custom solutions-oriented Interdisciplinary System Engineer to be a part of our global initiative of developing and delivering the next generation of world-class fulfilment systems. Successful candidates are natural self-starters who have prior Hardware engineering experience in the integrated automation project life cycle, including custom product development, design, implementation, enhancement, and support.
As an Interdisciplinary System Development Engineer for Fulfilment, Successful candidate will be able to work with some of the most talented engineers in the design, scientists in simulation and optimization in the development and delivery of physical distribution systems around the globe. The candidate will lead initiatives and complex cross-functional projects or programs that focus on the building of new, the alteration of existing, and the closing of end-of-life material handling and technology systems inclusive of Hardware, Controls and Software.
The candidate will also lead the design and development of hardware, including sensors and edge compute devices for next generation Industrial Internet of Things (IIoT) platform being developed to improve equipment, process, and operator workflows. Have an established background in delivering high-performance physical systems, strong technical problem-solving abilities, project management skills, and an internal motivation to achieve results in a fast-paced and often ambiguous environment.
As a working leader, will be required to take the lead on the implementation and delivery of large system concept designs and advanced technology in ambiguous and complex problem spaces. Integrate systems for safety, security, stability, and efficiency. A successful candidate participates in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.
You must be responsive, flexible, and able to succeed within an open collaborative environment. Client culture encourages innovation and expects engineers to take a high-level of ownership in solving complex problems.
Come help us make history!
This role requires 30% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office.
Key job responsibilities:
Lead and manage the lifecycle of complex cross-functional projects with considerable impact. Projects may span organizations or geographies in support of a business objective.
Design, develop, and emulate engineering solutions for complex material handling challenges considering human/equipment interactions for the North America fulfilment network
Design, develop and configure IIoT hardware for equipment, process, and operator workflow improvements
Lead and coordinate concept efforts for optimal solutions for the North America fulfilment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations, and site layout
Work with Scientists to create highly advanced simulation models and run "what-if" scenarios to help drive to optimal Hardware solutions
Work closely with internal teams to ensure that every detail is thought through and documented using Standard Operating Procedures and/or structured change control
Work closely with vendors, suppliers and other teams to come up with innovative solutions.
Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners
Artifact (research, schematics, specifications, prototypes, 3D Models, analysis, test plans, strategic narratives, etc.) and set the standard in organization for engineering excellence.
Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus).
Travel up to 30% throughout North America, which can vary up to three weeks consecutive travel including weekends.
Jr Computer Technician/Desk-Side Support
Information technology internship job in Everett, WA
Local candidates only!
Jr Computer Technician/Desk-Side Support
Rate $18.30/hr
Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job.
Job Responsibilities could include:
Image/ Reimage Laptop-Desktops
Desk setup moves
Computer refresh equipment swaps/migrations
Break Fix activity
Application installations
Simple Troubleshooting
Equipment deliveries and setup
Specific Job Requirements
Customer service experience a huge plus
Strong communication skills both verbal and written
Attention to detail is critical
Problem solving and the ability to work in both with team and independently
Student Rad Tech Oregon
Information technology internship job in Ontario, OR
*Employment Type:* Part time *Shift:* Day Shift *Description:* Performs procedures on patients of all ages, according to approved protocols, radiation safety, and established exam indicators. Maintains patient and procedure documentation. Maintains knowledge of equipment and instruments/supplies pertinent to high quality exams. Provides effective internal and external patient communication consistent with age and mental capacity. Some travel between sites expected.
*SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:*
1. Enrolled in an ARRT acknowledged radiology program required. If, during the course of employment, colleague is no longer in the acknowledged radiology program, the colleague is required to notify their supervisor and/or HR.
2. Colleague must have and maintain an active Medical Imaging License issued by the Oregon Board of Medical Imaging (OBMI). Colleague must obtain and maintain an active Oregon license prior to providing any services in Oregon.
3. Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire unless currently certified in ACLS and/or PALS or as defined in the SAHS Certification Crosswalk.
4. Previous patient care experience in a hospital setting preferred.
*ESSENTIAL FUNCTIONS:*
1. Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
2. Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, and Geriatric as applicable).
3. Revenue Management: ensures the accuracy of documenting services and supplies provided to the patients.
4. Performs ordered procedures according to departmental protocols and procedures, ensuring that optimum exams are acquired in an efficient and timely manner.
5. Keeps accurate and updated documentation of medications on inventory and medications utilized.
6. Maintains required inventory of instruments and supplies used in performance of procedures.
7. Maintains ability to properly set up and execute sterile environment.
8. Radiology Technologists working in a SAMG outpatient clinical setting may be required to support staff by performing various clinical duties, as outlined in the SAMG Clinical Competency Manual, to ensure patients receive excellent care in a timely manner.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.