Information technology manager jobs in Allentown, PA

Full-time Description The IT Operations Manager is responsible for the managed services team, data center technical support, service desk and project functions delivered by the services team. The position requires skills in network management, vendor management, team, and project management, and understanding of business objectives and needs. Summary/Objective The IT Operations Manager supervises the daily activities of the Service Desk Team that supports the Cloud and Infrastructure division within Weidenhammer. These team members are the first line of support for all Cloud and Infrastructure clients. This role is responsible for managing a team of resources who provide first and second level support for inbound support cases. In addition, this role supervises all case queue activity across the division and works with team members and their respective managers to ensure all cases are completed within Cloud and Infrastructure's Service Level Objectives and in accordance with our client experience expectations. Essential Functions Shall be responsible for ensuring the efficient and consistent operation of all operations related activities in a Managed Service Provider capacity Ensure successful achievement of all requirements of standard IT operations and support activities and duties Identify and apply appropriate management frameworks to various components of operations and service delivery Integrate all operational activities, labor resources, and tools into one cohesive service delivery environment Ensure standard processes are developed when needed and always followed. Existing processes are established for change and configuration control and management, security patches, and system builds; review and update these when the need is identified. Project oversight for services projects sourcing from the managed services team Manage support staff across data center footprint and is directly responsible for the 24 X 7 monitoring and operations of client managed environments, support of critical applications and providing leadership during major system outages Initiate and foster business partnerships with clients, vendors, engineering teams Supervise team activities and daily, weekly, monthly routines to ensure Level 1 and Level 2 service levels are maintained Resource management including reviews and performance plans As required and determined by workload assist in hiring and maintaining appropriate staffing levels to meet the objectives of the department Maintain technical acumen around core solutions and services and ensure that we promote the education, training, and where necessary, certifications of team members Assist in establishing policies and procedures that align with the organization's overall goals and objectives. Ensure the implementation of standards of performance and make policy changes as needed Ensure change management procedures are adhered to and advertised to the team Participate in regulatory audits and client responses; preparation and involvement in exercises, i.e., SOC-1, SOC-2, etc. Assist in monitoring and management of performance metrics to client accounts, timely reporting, involvement in status reviews as necessary, case reporting metrics, etc. Work with team to consistently strive for improvement in performance of support and administrative activities Assist with the technical design relative to core infrastructure upgrades, expansion, and technology shifts Assist in sales development opportunities Assist with new partner relationship opportunities Management representative to clients on a day-to-day basis Contribute to the department objectives for revenue attainment and profitability. Requirements Competencies · Demonstrated, knowledge of PC's, operating systems, applications, networks, and hardware concepts · In-depth knowledge of general business function(s) and business operations · Proficient with wide range of technologies (Microsoft, VMWare, Network Fundamentals, etc.) to effectively lead a technical team · Customer focused · Understanding of IT processes and procedures concepts · Excellent troubleshooting capabilities · Strong analytical and problem-solving ability to effectively prioritize and execute tasks · Strong written and oral communication skills are required · Highly self-motivated and directed with keen attention to details · Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner · Ability to plan and to meet short turnaround deadlines · Strong Thought Leadership and Project Management and Awareness Skills Supervisory Responsibility Team Members include Service Desk Analysts I, Service Desk Analysts II, Lead Service Desk Analysts, System Administrators, System Engineers, and other related Network and Systems technologists and consultants. Required Education and Experience · Bachelor's or master's degree in technical or business disciplines, or related experience · Minimum of 6 years related IT and Leadership experience

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Quality Job Sub Function: Quality Assurance Job Category: People Leader All Job Posting Locations: Allschwil, Basel-Country, Switzerland, Allschwil, Switzerland, Beerse, Antwerp, Belgium, Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America Job Description: Johnson and Johnson is recruiting for an Enterprise Quality R&D Clinical Computer System Validation (CSV) Manager, located in either Horsham, PA; Raritan, NJ; Beerse, Belgium or Allschwil, Switzerland. About MedTech Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): United States - Requisition Number: R-046050 Europe - Requisition Number: R-048218 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Enterprise Quality (EQ) manages the Quality and Compliance strategy for IT systems including applications, infrastructure and digital health solutions for J&J. EQ is the Subject Matter Expert (SME) for validation/qualification of both applications and infrastructure in accordance with J&J's Systems Development Life Cycle (SDLC) and Computer System Validation (CSV) Framework, assuring compliance across the enterprise with applicable global regulations, advising on quality matters, and assisting with closing compliance gaps related to audits and inspections. The Enterprise Quality R&D Clinical Computer System Validation (CSV) Manager is responsible for guiding and managing the project team throughout the building and execution of quality into enterprise-wide systems, tools, services and infrastructure through the end-to-end lifecycle (design, develop, implement, maintain, retire). Key Responsibilities: This role must ensure that all J&J quality standards and global regulatory requirements are being met This role ensures that building and execution activities include early involvement of quality in the design and development activities, building quality into the work product, building controls within the application/solution, and use of automation whenever feasible This individual will own the quality approach for systems and ensure teams are accountable for delivering on an end- to-end support model for systems in scope The role provides technical and procedural expertise/guidance to the project teams as well as aligning with both internal and external stakeholders The role is responsible for planning, task and resource allocations, executing, coordinating and maintaining the validation activities for GxP systems/applications This position will support internal audits and Health Authority regulatory inspections This position will be responsible for the approval of SDLC validation documentation deliverables including the approval to release system implementation and/or changes for production use, will attend project team meetings and provide EQ compliance guidance and support to project and base business support team members This role will lead globally diverse teams in an inclusive environment This role will provide an environment which encourages the company's credo and the value of a diverse workforce This role serves as a trusted partner across the Enterprise Quality organization, requiring strong collaboration skills at the senior leadership level, and includes making recommendations for improvements relevant to senior level stakeholders Qualifications Education: Bachelor's or equivalent degree in Computer Science, Information Systems, Business Administration, Science, Engineering or another related field is required. Experience and Skills: Required: 8-10 years of progressive experience in the pharmaceutical/medical device/biotech industry, with direct experience in Computerized System Validation activities Experience in running large scale end-to-end Validation programs is required such as LIMS, CAPA, MES, PLM, SAP, LMS, Complaints Handling, and Change Control Experience authoring or approving validation protocols, non-conformities, Change Requests, SOPs, Validation Plans and Reports Proficiency using the following tools is highly desirable: JIRA, HPALM, Xray, Qtest, Jenkins, Selenium Direct experience working in a software development environment using Agile, SAFe, CI/CD Direct experience in Artificial Intelligence (AI) and Machine Learning (ML) Direct experience in CSV Quality and/or CSV for R&D systems Thorough knowledge of cGMP regulations related to CSV, including 21 CFR Part 11, Part 210, Part 211 and Part 820 Knowledge of SDLC Quality Management process and Computerized System Validation/Computerized System Assurance principles Preferred: Understands data integrity needed throughout the lifecycle of a technology solution Defines strategy for testing according to the risk assessment Experience in Testing Management tools like HPALM, JIRA with Xray, Selenium. Implements elements of an effective quality management system to the organization and its technology solutions Able to apply digitization tools and techniques to automate, simplify, digitize and enhance software development and validation processes Understands and applies best practices for architecting effective data solutions and frameworks that enable high quality data Working knowledge of other Global Regulations like EU Annex 11, SOX, HCC, Security & Privacy, ISO Working knowledge of PMO, SDLC, GAMP 5, and ITIL frameworks is highly desirable Knowledge of the following technologies and methodologies is highly desirable: Agile, SAFe, CI/CD, RPA, Cloud Storage and Computing, IoT, Data & Analytics, AI, Intelligent Automation, Blockchain, Kubernetes, XaaS, SaMD. Other: Proficiency in the English language, both written and oral, is required Up to 10% travel both international and domestic may be required May have 0-1 direct reports Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource. #LI-Hybrid Required Skills: Preferred Skills: Compliance Management, Corrective and Preventive Action (CAPA), Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Give Feedback, Good Manufacturing Practices (GMP), Inclusive Leadership, ISO 9001, Leadership, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Risk Assessments, Standard Operating Procedure (SOP), Tactical Thinking, Team Management The anticipated base pay range for this position is : $102,000.00 - $177,100.00 Additional Description for Pay Transparency: • The expected base pay range for this position is $102,000 - $177,100 Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - *********************************************

Company: PenTeleData Shift: Monday-Friday, 8AM-5PM I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills. The Senior I.T. Service Specialist must possess expert knowledge and have proven time demonstrating their knowledge and skills within this industry combined with possessing the required industry certifications. Responsibilities include but are not limited to: Providing remote and onsite customer support for Microsoft virtual environments, M365, disaster recovery and other MSP related services Designing and installing LAN's and Windows based domains Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met Wired and wireless network design, support and installation Microsoft Systems and service installation and support Design and installation of voice systems, access control, and security systems Interfacing with our customers other hardware and software vendors to identify and resolve problems Performing basic project management Providing customer training and guidance as required Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date Ability to join the on-call rotation Other duties as assigned Qualifications Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments Current MCSE and/or Cisco Certifications required Established residency in Pennsylvania Valid PA Driver's License and good driving record Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services Extensive experience with Active directory as well as hosted and on premise applications Proven experience supporting L2/L3 networks in SMB and enterprise environments Knowledge of wireless system design and support up to and including 802.11AC standards General knowledge of the full range of products and capabilities typically found in an SMB environment Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended Hyper-V DFS Active Directory Exchange/O365 VMWare, Vsphere and vSAN Experience with backup and imaging technologies recommended Experience with managed antivirus and/or EDR recommended Excellent Communications Skills - Oral and Written a must Excellent Organizational Skills Proven ability to multitask and operate in an eclectic service environment Ability to provide professional customer service at all times and in all situations INDLP

We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job! What you'll do Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals. Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality. Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed. Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO). Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees. Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security. Document technical procedures, configurations, and troubleshooting steps for future reference. Collaborate with other departments to implement IT projects and initiatives effectively. Provide training and support to end-users on IT-related topics, tools, and software applications as needed. Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met. What you need to thrive in this role Minimum of two years of relevant experience in IT support or a related field. Formal education from college or technical school in computer science, information technology, or a related discipline. Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals. Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO). Knowledge of IT security best practices and protocols is desirable. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus. Exceptional customer service, organizational, and prioritization skills. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently. Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues. Ability to work independently and collaboratively, managing multiple tasks and priorities effectively. About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like: 100% company paid employee medical and vision coverage Voluntary dental and disability coverages Company sponsored voluntary life insurance 401(k) with company match Generous paid time off (including discretionary paid days off designated by the President) I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include: An updated resume Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register . We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.

We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job! What you'll do Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals. Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality. Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed. Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO). Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees. Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security. Document technical procedures, configurations, and troubleshooting steps for future reference. Collaborate with other departments to implement IT projects and initiatives effectively. Provide training and support to end-users on IT-related topics, tools, and software applications as needed. Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met. What you need to thrive in this role Minimum of two years of relevant experience in IT support or a related field. Formal education from college or technical school in computer science, information technology, or a related discipline. Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals. Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO). Knowledge of IT security best practices and protocols is desirable. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus. Exceptional customer service, organizational, and prioritization skills. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently. Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues. Ability to work independently and collaboratively, managing multiple tasks and priorities effectively. About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like: 100% company paid employee medical and vision coverage Voluntary dental and disability coverages Company sponsored voluntary life insurance 401(k) with company match Generous paid time off (including discretionary paid days off designated by the President) I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include: An updated resume Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register . We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.

If you need assistance with the application process, please notify IB Abel's Human Resources Department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. About Us IB Abel's 110-year history is a testament to its adaptability, forward-thinking leadership, commitment to safety, and stellar service and project delivery process. Our core values-Responsible, Integrity, Results-Oriented, Ownership, and Professional-shape everything that we do at all levels of the company and are purposefully incorporated into all company communications, meetings, and strategic planning. Our use of the EOS model (Entrepreneurial Operating System) also provides structure and clarity among all levels of the company to maintain focus on our shared goals. IB Abel (IBA) is committed to providing ample learning and career development opportunities to its team members via our Associate's Program in Project Management, Estimating, and Accounting and our growing Learning Management System. The Opportunity We are seeking an experienced Project Manager who is responsible for overseeing electric utility construction projects from start to finish, focusing on planning, scheduling, budgeting, and quality control to ensure projects are completed safely, on time, within budget, and to client specifications. This role is ideal for individuals with a strong project management experience who wants to join a dedicated, fast-moving team and who is thorough, precise, and is a true team player. Key Responsibilities Safety, Quality & Project Management - Review RFP, proposal, estimate, schedule, and all contract documents to become familiar with project requirements and obligations under the contract; arrange meetings to discuss and finalize outage schedule, permits and job layout with the appropriate operations group; oversight of material delivery's, tracking, and overall communication to the customer; ensure the project crew has all required vehicles, equipment, and tooling on-site in time for the start of the project; and assist in the development of project safety plans, review with the S&Q department and submit to customer prior to project start. Customer Relations - Service the client in a timely and respectful manner; meeting or exceeding their expectations; work with owners, engineers and/or subcontractors to promptly resolve project problems; manage day-to-day customer interaction; and schedule and attend final project walk down with the customer; ensure completion of “punch list” tasks. Internal/External Communication - Ensure complete and thorough pre-construction planning and distribution of all documents in accordance with the pre-construction process and the customer's expectations; conduct the Pre-construction meeting and attend ongoing project progress meetings; visit the project site at least weekly during the project's work shifts to review problems, monitor progress, ensure compliance with contract documents, specifications, perform safety audits and quality of work performed; coordinate with Customers, Engineers, Vendors, Subcontractors, Foreman, and Accounting to facilitate timely and profitable completion of quality projects; and assist the Estimating department with estimating of new projects. Financial Management - Submit weekly reports detailing projected revenues, costs and gross profit at project completion; \meet with Accounting monthly to review detailed projected cost at completion, revenue projection, and projected job completion gross profit; document field directives that change or alter the original scope of work; prepare change order requests for the client's approval; confirm all change orders in writing with the customer and submit change order information in a timely manner to the Accounting group; and track and approve costs charged to projects. Reconcile charges to projects against purchase orders, and subcontracts. Who We're Looking For An acceptable combination of education and/or work experience within the contractor industry (Electric Utility preferred) with Project Management Certification desired. Minimum of 5 years' experience in Project Management. Proficient in MS Office applications with strong skills in Excel, Word, and MS Project. Local to Pennsylvania (preferable) but with regular travel to other offices, customer facilities, jobsites and yard locations for offsite meetings (flexibility to work from home when appropriate). A “can-do” attitude, strong work ethic, and ability to collaborate effectively with various teams. Why Choose IBA Culture of Growth: Many of our leaders started in entry-level field roles and advanced within the company. Flexibility & Autonomy: We empower our team to succeed without micromanagement. Competitive Compensation & Benefits: Includes competitive salary, vehicle allowance program, 401(k) with company matching, tuition reimbursement, and comprehensive benefits package including medical, dental, and vision. Stability & Variety: Work for multi-generational family-oriented business on diverse, fast-paced projects without the stress of a large corporate structure. Incentives: Performance-based bonuses/incentives and a progressive PTO programs that grows with your tenure! Collaboration: A team environment where we work together to solve challenges and celebrate wins. Step Into a Career That Powers the Future! IB Abel is an equal opportunity employer, all qualified applicants are encouraged to apply.

Responsible for ensuring that weekly and monthly optimization the for the Bulk business is performed. As well as the monthly bulk demand planning process, that feeds the company's Resource Planning and S&OP process. Manages the Demand Planner and Supply Chain Optimization Analyst, who are responsible for optimization and demand planning activities. During contingency operations, provides analysis on Messer and competitive sources of supply to meet customers supply expectations at the lowest overall cost of supply Development, use, and enhancement of demand forecasting and multiple optimization models, a mixed integer linear program with over a million variables and thousands of constraints that provides the foundation of S&OP process for US and Canada bulk plant network. Identify and implement new technology-based applications which enhance the operational performance of the US and Canada operations organizations. Define data requirements, implement and maintain automated and integrated dataflows to and from the optimization models Define and track performance metrics on optimized network efficiency Use advanced analytics to generate insights and guide strategic decision-making for existing network and new plant investments Why Messer? Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on. The true strength of Messer is our people-at every level and in every role. Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care. Messer stands apart because we put what matters first, and you matter. Principal responsibilities: Network planning and investments: Identifies, develops, and drives best system practice initiatives within Supply Chain optimization Identify cost savings opportunities through use of Messer decision support tools, interactions with Supply Chain Managers, and data analysis from SAP and GOLD Evaluate opportunities on an incremental, variable and full cost basis Use Messer proprietary network optimization tools to analyze projects, as well as information supplied from GOLD and SAP; understand limitations of tools with volatile supply and demand conditions and uses appropriately to ensure accurate benefit forecasts are developed Coordinates closely with the appropriate Supply Chain Planning manager when performing analyses as well as other members of Supply Chain Planning, Operations and Transport teams. Supports analysis of new plant investments as part of product strategy development and implementation in US and Canada Manage key vendor relationships as required, specifically Arkieva. Optimization team: Manages two direct reports for demand planning and supply chain optimization Centrally manage US and Canada bulk ASU and CO2 network planning using Messer's short and medium-term optimization tools. Identify gaps in execution relative to optimization plan and drive opportunities for improvement Vendor management for optimization and bulk forecasting models. Supports enhancement of existing optimization and demand planning models to perform better network analysis Systems Usage & Maintenance Parcview, J5, Telemetry TACT, Optimizer and potential new, future network optimization tools Sales and Operations Planning including Demand Planning tools SAP and GOLD SAP Analytics Cloud for data visualization Perform other duties as assigned. Key interfaces Scheduling and ROC teams in Operations Center -- Operations functions Strategic Product Management-- Energy Procurement Sales/Marketing Management -- Operations Management Regional Operations Teams and Area Managers -- Supply Chain Management Information Systems (IS) Qualifications: Required qualifications/experience Bachelor's Degree in logistics, supply chain, business or engineering. Minimum 7 years experience in industrial gases or related process industry with supply chain management experience Experience and knowledge of production-distribution network design, transportation planning, and S&OP processes Proven track record of implementing new technology and automation S.C.P., M.B.A. and six sigma certification are a plus Required behaviors Critical Visible Leadership Analytical Thinking Influencing, including Indirect Influencing Information Sharing Required Strategy Delivery Change Management Growth Drive Capability Development Supportive Partnership Building Required key skills (functional/technical) Strong analytical skills and strong communication skills needed Must be proficient in Microsoft Excel, Access and Power Point SQL experience preferred but not required Candidates must be able to serve a visible leadership position across operations organization Candidates require strong collaborative, team building, and change management capabilities Familiarity with production (including plant operations) and transport supply chain systems such as SAP, GOLD Must have strong coaching skills Must possess demonstrated experience in data analytics and continuously improving business processes for maximum efficiency. About Messer: Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another. We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different. If you need assistance with the application or would like to request accommodation, call (877) 243-1030.

Job Type: Full Time Background and Drug Screening required before onboarding Our client has an exciting opportunity for a Network Manager . The Network Manager, under minimal supervision, is accountable for the administration of network systems including strategy and planning, system development, design, implementation, monitoring and support of network infrastructure hardware and software solutions and services for all company locations and management of global Network Team. Responsibilities • Planning and Development, budgeting • Design and Implementation, vendor management • Network Monitoring and Administration • Information Security, Disaster Recovery, Change Control Management of Network and IT systems. • Documentation and Testing • Customer Support • Process Improvement Required Skills and Qualifications: • BS or BA degree in computer science or related field. • 8+ years of experience in network design, implementation, and management • 8+ years of experience supporting WAN/LAN/WLAN networks at an L3 level • 3+ years of experience in implementing and supporting SDN, SD-WAN, and Cloud (preferably Azure) technology • 3+ years of experience in implementing and supporting Fortinet firewall and suite of applications • 3+ years of experience in implementing and supporting Meraki (Switches and Wireless) or similar products • Expert level multi-vendor experience with routing and switching equipment from Cisco, Juniper • Expert level understanding of, and experience with, TCP/IP, IPv4/IPv6, IPVPN, IPSEC, BGP, EIGRP, OSPF • Expert level understanding of MPLS, VPN and telecommunications architectures. • Understanding of QoS implementation strategies and VOIP optimization, • Experience supporting and troubleshooting Wireless LAN Architecture. Familiarity with Aruba Wireless Networks a plus. • Experience with network management, diagnostic and monitoring tools such as, PRTG, Rancid • Ability to diagnose complex network problems, determine and remediate the root cause. In depth knowledge of layer 4 - 7 troubleshooting • Strong analytical and problem-solving skills related to networking, connectivity, and are essential. • Full understanding of the role of computer networking and Information Technology in a manufacturing organization. • Relevant expert level networking certifications (CCIE, JNCIE, etc) • Excellent communication skills including the ability to simply and effectively express complex technical concepts.

Major Areas of Focus The National Network Manager oversees and manages our nationwide network of subcontractors. This pivotal role involves ensuring that services sold by our company are delivered effectively and efficiently by our network to our corporate client partners. The National Network Manager will build, maintain, and enhance relationships with subcontractors, oversee service quality, compliance, and performance, and align network capabilities with client requirements. This role reports to the FCN Director of Operations. Essential duties and responsibilities include the following. Other duties may also be assigned. Develop and manage relationships with subcontractors across the nation to ensure the delivery of high-quality services. Oversee and coordinate the operational aspects of the subcontractor network, ensuring compliance with contractual obligations and service level agreements (SLAs). Conduct regular performance reviews and audits of subcontractor activities to ensure adherence to company standards and client expectations. Act as the primary point of contact for subcontractors, addressing and resolving any issues or disputes that arise. Collaborate with sales and client service teams to align subcontractor capabilities with current and future client needs. Manage Requests for Proposals (RFPs), write and deliver estimates to clients, and ensure timely and accurate submission of proposals. Oversee and manage quality control initiatives across all subcontractor operations to ensure consistency and client satisfaction. Develop and implement strategies for expanding and optimizing the subcontractor network. Ensure all subcontractors comply with relevant laws, regulations, and company policies. Facilitate training and development initiatives for subcontractors to enhance service delivery and compliance. Manage subcontractor contracts, negotiations, and renewals. Analyze network performance data to identify trends, opportunities for improvement, and risk mitigation strategies. Skills & Qualifications Proven experience as a Network Manager, Vendor Manager, or similar role in a service-oriented industry. Strong understanding of subcontractor management and service delivery processes. Ability to write, analyze, and deliver accurate cost estimates and proposals. Proficiency in the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, and Teams) is required. Excellent communication, negotiation, and relationship-building skills. Ability to manage multiple projects and priorities in a fast-paced environment. Strong analytical and problem-solving skills. Proficient in data analysis and performance metrics. Bachelor's degree in Business Administration, Operations Management, or a related field. Experience in contract management and compliance oversight. Language Skills While performing duties, employees are regularly required to use written and oral communication skills; may read and interpret data, information, and documents; observe and respond to people and situations; learn and apply new information or skills; work under deadlines; and interact with others encountered in the course of work. Proficiency in English is required, and the ability to speak fluent Spanish is highly beneficial. Physical Demands The employee is frequently required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Long working hours are required for emergency response or winter weather storm management operations. Work Environment While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate. Travel & Development Travel throughout the market served by the Allentown Service Center from time to time for purposes of training; the employee may be required to travel to other offices or training centers operated by East Coast Facilities, Inc. Security The employee may not use illicit drugs during their employment with ECF. ECF operates in several high-security environments that require individuals who can pass security background checks. The employee must pass security background checks that meet our underwriting standards. The employee must have a valid driver's license and driving record that meets our underwriting standards. We reserve the right to reject an applicant or terminate an employee whose criminal or driving record fails to meet our underwriting criteria. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties, and skills employees require in this job family series. Other duties may be assigned as needed.

The Director, Medical Information & Content Approval, Vaccines plays a critical role in managing a team that ensures the US and global promotional and non-promotional content meets the highest standards of quality, scientific accuracy, balance, and compliance that meets the scientific needs of customers to help inform clinical care and formulary access decisions. This includes ensuring the adherence to internal GSK standards and applicable external regulations, including an understanding of the ABPI code of practice. This role supports the Sr. MI &CA Director to develop and execute the Medical Information and Content Approval strategy, including innovative digital MI solutions. The Director serves as an influential partner to Medical Affairs, Commercial and other key business stakeholders. Key Responsibilities: Leadership: Lead and oversee the Global Medical Information and Content Approval Team for the Vaccines therapeutic area (TA), who are sought out as subject matter experts for their products within the broader medical organization. Contribute to the development and execution of the Global Medical Information and Content Approval strategic priorities, including digital solutions, to ensure internal/external stakeholder information needs are optimally met. Leading and managing team members to ensure performance objectives are met, providing mentorship and coaching team to support development and resolve challenges. Mentor and develop team members, ensuring they have adequate training and tools, and facilitate their professional development through differentiated development plans. Act as a delegate of the Senior Director, Medical Information and Content Approval at Leadership team meetings and other relevant meetings requiring TA specific leadership attendance, as required. MI and Content Approval: Accountable for MI launch readiness plans including planning and maintaining a robust, high quality and up to date MI database incorporating medical insights to help inform clinical decision making by HCPs Maintain a robust understanding of, and stay up to date with changes to, the ABPI Code of Practice and other regulatory guidelines to assist team members and escalate, when appropriate. Ensures team members complete thorough and timely review of promotional and non-promotional US and global materials, ensuring content is scientifically accurate, meets the scientific rigor (i.e., levels of evidence); is fair-balanced and meets the compliance requirements/standards. Accountable for ensuring MI requirements of the payer strategy for the U.S are met. Partner with GMI Contact Centre (MI CC) Director/s to ensure the MI CC staff are well trained on new products or new scientific data in a timely manner. Work alongside various business partners and leaders (e.g., Legal, Medical, Clinical, Regulatory, Commercial) to align, validate, and identify solutions to ensure content is of the highest quality and relevant to the audience. Support GMI&CA team activities (e.g. MI content creation, medical review and approval), when required and in onboarding new team members. Cross-functional Collaboration: Strategically partner with key global TA and US medical stakeholders to maintain a good understanding of the medical strategy of high-priority assets of the TA and ensure MI meets the needs of HCPs worldwide. Ensure effective scientific exchange with external customers, driving excellence in MI activities at important US and Global Congresses, leveraging innovative digital solutions. Represent Medical Information and Content Approval on cross functional or medical leadership meetings/forums of the TA area of responsibility. Work alongside various business partners and leaders (e.g., Legal, Medical, Clinical, Regulatory, Commercial) to align, validate, and identify solutions to ensure content is of the highest quality and relevant to the audience. Why You? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: PharmD, MD, PhD, or equivalent. 6+ years of experience in the pharmaceutical industry. 4+ years of experience in medical writing and/or promotional review and approval. 4+ years of experience in customer-focused, problem-solving, and conflict resolution roles. Experience in people leadership, management and development Experience working in a highly dynamic, changing, and matrixed environment. Preferred Qualifications: If you have the following characteristics, it would be a plus: Experience communicating and translating evidence and customer insights to/with matrix team partners; proven ability to develop innovative, customer-focused medical solutions and resources Experience of working at both global and local country level Experience in Vaccines Experience influencing internal and external stakeholders on priorities and needs to fill scientific data gaps or needs of external customers Strong understanding of international Codes of Practice FDA, IFPMA, EFIPIA, IPHA, ABPI, etc. Experience in reviewing and approving promotional and non-promotional content Ability to develop and maintain strong trusted relationships with internal stakeholders. Demonstrated customer-focus, problem-solving abilities, and strong conflict resolution skills. Strong clinical literature evaluation skills Strong communication skills Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at ************** (US Toll Free) or *************** (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************

One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of experience in a an IT Support Role - Hands on troubleshooting experience - Excellent communication

Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************

Ready for a rewarding career where you can inspire others as well as provide IT support to our team? Consider joining our team as the IT System Administrator for Grace Inspired Living! About Us: Guided by God's love, Grace Inspired Living is dedicated to providing communities and services that enhance the lives of older adults in a supportive setting that values residents, employees, volunteers, and families. Since 1962, the Lutheran Community at Telford in Telford, PA has provided exceptional services for seniors located in Bucks and Montgomery Counties. Telford offers a full continuum of care, from independent residential cottages and convenient apartment homes to comfortable personal care accommodations. Shepherd Way memory support neighborhood and a recently constructed Healthcare Pavilion give individuals access to the health care and support they need at all hours. The dedicated staff ensures that residents enjoy the best quality of life while maintaining the highest possible level of independence. Founded in 1935, the Community at Rockhill in Sellersville, PA is a residential community for adults 65 and older located in Bucks County, Pennsylvania. As a Life Plan Community, Rockhill offers a continuum of care that includes Residential Living, Personal Care for adults who need assistance with daily activities, and Health Care for individuals in need of 24-hour support. POSITION SUMMARY: The IT System Administrator works to manage all aspects of planning, configuring, deploying, supporting, and decommissioning in production systems and devices across the campuses. He/she will work to gain a positive rapport with the users in order to support their technology needs. Customers of IT are the staff of Grace Inspired Living. SPECIFIC DUTIES AND RESPONSIBILITIES: · Provide tier 2 technical assistance to users. · Assist in training and supporting any tier 1 staff. · Spearhead network troubleshooting issues that arise. · Provide desktop and network printer implementation and support. · Provide ongoing system administration duties for facility-specific applications such as PointClickCare, SARA, and Microsoft 365. · Manage Windows Active Directory. · Oversee the patching of various hardware and software components. · Manage the configuration of all MDM solutions to keep devices secure by default. · Work to enable the IT environment to leverage as much automation as possible. · Help maintain security of all systems by applying best practices when planning, configuring, implementing, supporting, and educating users on systems. · Spearhead the initial investigation of security-related incidents and support tier 3 staff in timely resolution. · Be a leader in encouraging compliance with all policies and procedures for the IT team and end users. · Provide training for end-user applications. · Document issues and resolutions with clarity and detail. · Assist with the planning and documentation of key technical processes. · Function as a key technical stakeholder in the Change Advisory Board (CAB) process.

Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available. Spanning two continents, Bitfarms Ltd. (‘BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space. With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work ! We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team. Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees. What we offer: Competitive salary and bonus opportunities along with career advancement Top tier group insurance plan with employer cost sharing Employee referral program Employee assistance program (EAP) Stimulating work environment in an innovative data center with air conditioned break rooms Free parking An inclusive, safe and diverse work environment Interested? This is a great opportunity to work for a young and dynamic company! We are currently looking for a IT Support Technician, Level 1 to join our team What you can expect in this role: The IT Support Technician, Level 1 is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient systems performance and provides a high-quality user experience. More specifically, here are some of the key responsibilities: Technical Support: Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues. Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary. Support and troubleshoot Office 365 applications, including user account management and custom configurations. Assist with mobile device setup, integration, and troubleshooting, particularly with O365. Install, configure, and maintain laptops, workstations, printers, and other hardware assets. Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN). Troubleshoot and maintain Teams meeting room hardware and software. Onboarding and Offboarding: Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies. Prepare and provision hardware, software, and user accounts for new hires. Conduct training for new employees on IT systems and company tools. Revoke access and recover company assets during the offboarding process. System Administration and Maintenance: Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack. Monitor system updates and deploy patches to address security vulnerabilities. Conduct regular security log reviews and implement compliance measures. Perform periodic audits to verify IT asset inventory and condition. Network and Infrastructure Support: Configure and maintain network resources, including servers and critical infrastructure. Support and troubleshoot LAN/WAN connectivity, TCP/IP configurations, DNS, and firewalls. Process Improvement and Documentation: Develop and implement IT processes and procedures to improve efficiency. Maintain detailed documentation of solutions, technical processes, and IT systems. Here's the profile we're looking for: Required System Knowledge: Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin Jira, Confluence, Adobe Admin Microsoft Defender, Apple Business Manager, pf Sense, 3CX Required Technical Skills: Active Directory (AD): User management, group policies, and permissions. Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues. Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration. Software Support: Install, configure, and provide support for applications like Office 365. Remote Support: Manage and support users via remote desktop tools. Interpersonal and Professional Skills: Customer Service: Deliver professional, empathetic support to users. Communication: Clearly convey technical solutions in written and verbal formats. Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments. Problem-Solving: Analyze root causes and implement optimal solutions. Organization: Manage multiple tickets, prioritize tasks based on urgency and impact. Documentation: Maintain thorough records of procedures and solutions. Ownership and Agility: Demonstrate a strong sense of ownership, responsibility, and an agile mindset to adapt to changing environments. Education and Experience: College diploma or Attestation of College Studies in Computer Science. 1 to 2 years of experience in IT support. Preferred Certifications: CompTIA A+, Network+ Microsoft 365 Certified Other relevant IT certifications A few more relevant details: Work schedule: Monday to Friday, Onsite. Job type: full-time, permanent We are excited to hear from you, so please apply! This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes. #LI-ONSITE

Job Description Title: Telecommunications & IT Procurement Analyst Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with NRI. Job Purpose/Summary The Telecommunications and IT Procurement Analyst is responsible for overseeing and optimizing all telecommunications services within the organization-such as landline, mobile, and internet-across different locations. This role includes analyzing telecom usage, auditing vendor bills, finding ways to reduce costs, and implementing process improvements, especially through automation where possible. Additionally, the analyst assists with IT procurement by coordinating with vendors and tracking the lifecycle of IT assets. Their duties also cover sourcing, negotiating, purchasing, and managing the full lifecycle of both telecommunications and IT products and services. By performing these tasks, the analyst helps the organization achieve savings, maintain contract compliance, and ensure vendors deliver top performance-all while supporting IT infrastructure and meeting business needs. Primary Duties and Responsibilities · Review and validate monthly invoices from telecom and internet service providers, investigating discrepancies and ensuring prompt resolution. · Identify, evaluate, and manage suppliers of IT and telecommunications products and services. · Negotiate contracts and pricing with vendors to achieve cost efficiency and secure favorable terms. · Oversee purchasing activities for IT hardware, software, cloud services, and telecom plans, ensuring alignment with organizational needs. · Monitor and assess vendor performance, ensuring service quality and contract compliance. · Manage renewals of licenses, maintenance agreements, and support contracts in a timely manner. · Maintain a comprehensive repository of IT and telecom contracts and administer compliance with terms and conditions. · Collaborate with legal, finance, and IT departments during contract reviews and renewals. · Analyze spending data to identify savings opportunities and optimize usage across IT and telecom services. · Forecast and track IT and telecom budgets and expenditures, reporting on key performance indicators, vendor performance, and cost variances. · Conduct total cost of ownership and ROI analyses for major acquisitions. · Support IT asset management by coordinating procurement, deployment, and disposal of equipment and services. · Monitor the lifecycle of telecom devices, software licenses, and hardware assets, ensuring accurate tracking and renewals. · Serve as the point of contact for procurement-related telecom and IT issues. · Evaluate current service plans, research vendor offerings, and recommend alternatives to maximize value and minimize expenses. · Assist in procuring IT equipment, software, and services in accordance with budget and project requirements. · Track IT hardware and software assets, warranties, and renewals, supporting compliance and documentation efforts. · Provide onsite support to client sites as needed. · Perform other duties as assigned by management. Experience & Qualifications 3+ years of experience in IT or telecom procurement, sourcing, or vendor management. Experience with procurement or IT asset management tools. Education/Certification Bachelor's Degree, preferably in Information Technology, Finance, Business Administration or related field; equivalent level of education, training and experience may be considered. Skills & Competencies Understanding of IT and telecommunications technologies, services, and terminology. Strong analytical skills with attention to detail. Proficiency in Excel and other data analysis/reporting tools. Strong vendor negotiation or contract review skills. Analytical thinking and problem-solving Financial acumen and cost-awareness Attention to detail and accuracy Strong communication and vendor management skills A high standard in work quality and ability to follow through is a must Ability to multitask, prioritize, and manage time efficiently and to meet deadlines Ability to function well in a fast-paced environment Exceptional interpersonal skills; a team player with proven ability to work across functional areas. Work Schedule · Core working hours Monday - Friday 8:00 a.m. to 4:30 p.m.

NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. What's In It For You? Competitive hourly rate based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance Wellness plan Tuition reimbursement Generous paid time off 401K retirement plan Holidays - paid time off Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services to our benefits-eligible employees including medical, dental, vision, flexible spending and health savings accounts. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.

NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. What's In It For You? Competitive hourly rate based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance Wellness plan Tuition reimbursement Generous paid time off 401K retirement plan Holidays - paid time off Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services to our benefits-eligible employees including medical, dental, vision, flexible spending and health savings accounts. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.

Job DescriptionDescription: The IT Operations Manager is responsible for the managed services team, data center technical support, service desk and project functions delivered by the services team. The position requires skills in network management, vendor management, team, and project management, and understanding of business objectives and needs. Summary/Objective The IT Operations Manager supervises the daily activities of the Service Desk Team that supports the Cloud and Infrastructure division within Weidenhammer. These team members are the first line of support for all Cloud and Infrastructure clients. This role is responsible for managing a team of resources who provide first and second level support for inbound support cases. In addition, this role supervises all case queue activity across the division and works with team members and their respective managers to ensure all cases are completed within Cloud and Infrastructure's Service Level Objectives and in accordance with our client experience expectations. Essential Functions Shall be responsible for ensuring the efficient and consistent operation of all operations related activities in a Managed Service Provider capacity Ensure successful achievement of all requirements of standard IT operations and support activities and duties Identify and apply appropriate management frameworks to various components of operations and service delivery Integrate all operational activities, labor resources, and tools into one cohesive service delivery environment Ensure standard processes are developed when needed and always followed. Existing processes are established for change and configuration control and management, security patches, and system builds; review and update these when the need is identified. Project oversight for services projects sourcing from the managed services team Manage support staff across data center footprint and is directly responsible for the 24 X 7 monitoring and operations of client managed environments, support of critical applications and providing leadership during major system outages Initiate and foster business partnerships with clients, vendors, engineering teams Supervise team activities and daily, weekly, monthly routines to ensure Level 1 and Level 2 service levels are maintained Resource management including reviews and performance plans As required and determined by workload assist in hiring and maintaining appropriate staffing levels to meet the objectives of the department Maintain technical acumen around core solutions and services and ensure that we promote the education, training, and where necessary, certifications of team members Assist in establishing policies and procedures that align with the organization's overall goals and objectives. Ensure the implementation of standards of performance and make policy changes as needed Ensure change management procedures are adhered to and advertised to the team Participate in regulatory audits and client responses; preparation and involvement in exercises, i.e., SOC-1, SOC-2, etc. Assist in monitoring and management of performance metrics to client accounts, timely reporting, involvement in status reviews as necessary, case reporting metrics, etc. Work with team to consistently strive for improvement in performance of support and administrative activities Assist with the technical design relative to core infrastructure upgrades, expansion, and technology shifts Assist in sales development opportunities Assist with new partner relationship opportunities Management representative to clients on a day-to-day basis Contribute to the department objectives for revenue attainment and profitability. Requirements: Competencies · Demonstrated, knowledge of PC's, operating systems, applications, networks, and hardware concepts · In-depth knowledge of general business function(s) and business operations · Proficient with wide range of technologies (Microsoft, VMWare, Network Fundamentals, etc.) to effectively lead a technical team · Customer focused · Understanding of IT processes and procedures concepts · Excellent troubleshooting capabilities · Strong analytical and problem-solving ability to effectively prioritize and execute tasks · Strong written and oral communication skills are required · Highly self-motivated and directed with keen attention to details · Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner · Ability to plan and to meet short turnaround deadlines · Strong Thought Leadership and Project Management and Awareness Skills Supervisory Responsibility Team Members include Service Desk Analysts I, Service Desk Analysts II, Lead Service Desk Analysts, System Administrators, System Engineers, and other related Network and Systems technologists and consultants. Required Education and Experience · Bachelor's or master's degree in technical or business disciplines, or related experience · Minimum of 6 years related IT and Leadership experience

Company: Pencor Services, Inc. WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM Pencor and its subsidiaries are Equal Opportunity Employers Pencor is seeking an experienced Network administrator to monitor and maintain our corporate network and associated assets. As a member of the systems administration team, you will be directly responsible for but not limited to the following: Installing, configuring and supporting Cisco network switches, routers and firewalls Identifying, mitigating and or patching network equipment vulnerabilities Installing, configuring and supporting equipment in our data centers Deploying and monitoring fiber communicationhardware Configuring and troubleshooting logging systems Configuring and troubleshooting DNS Providing advanced support for corporate VPN and remote access solutions Other duties as assigned Qualifications: Associates Degree in I.T. Related Field CCNA or CCNP preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record 3+ Years' Experience in Networking Experience with AWS or cloud networking preferred Good Communications Skills - Oral and written Good Organizational Skills Good Follow Up Skills Ability to work effectively and efficiently both independently and as part of a team INDHP